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JOURNAL OF APPLIED BEHAVIOR ANALYSIS 1985, 189 111-126 NumBER 2 (summER 198 5)

REDUCING BEHAVIOR PROBLEMS THROUGH FUNCTIONAL


COMMUNICATION TRAINING
EDWARD G. CARR AND V. MARK DURAND

STATE UNIVERSITY OF NEW YORK AT STONY BROOK, STATE UNIVERSITY OF


NEW YORK AT ALBANY, AND SUFFOLK CHILD DEVELOPMENT CENTER

It is generally agreed that serious misbehavior in children should be replaced with socially appro-
priate behaviors, but few guidelines exist with respect to choosing replacement behaviors. We
address this issue in two experiments. In Experiment 1, we developed an assessment method for
identifying situations in which behavior problems, induding aggression, tantrums, and self-injury,
were most likely to occur. Results demonstrated that both low level of adult attention and high
level of task difficulty were discriminative for misbehavior. In Experiment 2, the assessment data
were used to select replacements for misbehavior. Specifically, children were taught to solicit atten-
tion or assistance or both verbally from adults. This treatment, which involved the differential
reinforcement of functional communication, produced replicable suppression of behavior problems
across four developmentally disabled children. The results were consistent with an hypothesis stating
that some child behavior problems may be viewed as a nonverbal means of communication.
According to this hypothesis, behavior problems and verbal communicative acts, though differing
in form, may be equivalent in function. Therefore, strengthening the latter should weaken the
former.
DESCRIPTORS: disruptive behavior, assessment, classroom behavior, communication, devel-
opmentally disabled children

A major portion of child behavior therapy is (Quay, 1979). Behaviorists have developed treat-
justifiably concerned with the treatment of behav- ment strategies designed to decelerate problem be-
ior problems, given that such problems can seri- haviors, which indude procedures involving ex-
ously disrupt the educational process (O'Leary & tinction (Lovaas, Freitag, Gold, & Kassorla, 1965),
O'Leary, 1977; Sulzer-Azaroff & Mayer, 1977) time-out (Zeilberger, Sampen, & Sloane, 1968),
and in some cases may lead to institutionalization response cost (Iwata & Bailey, 1974), overcorrec-
tion (Foxx & Bechtel, 1983), contingent electric
This investigation was supported in part by U.S.P.H.S. shock (Carr & Lovaas, 1983; Lovaas & Simmons,
Biomedical Research Support Grant 2 S07 RR-07067-18 1969), and ecological interventions (Durand,
to the State University of New York at Stony Brook to the 1983). The focus has been on eliminating behavior
first author and a Sigma Xi Grant-in-Aid of Research to the problems, particularly those such as self-injury,
second author. Portions of this paper were presented at the
annual meeting of the American Psychological Association, aggression, and tantrums, that are serious enough
Washington, D.C., August 1982, and Anaheim, California, to jeopardize the safety and effective functioning
August 1983. This research was based on a master's thesis of the target children and their peers.
conducted by the second author under the direction of the
first author. There is consensus among researchers and cli-
We thank Martin Hamburg, Executive Director, Suffolk nicians that the elimination of behavior problems
Child Development Center, for his generous support, and is an important first step in remediation. Ulti-
Roseann D'Evanzo, JoAnn Giles, Terry Leykis, Cathy Sher-
edos, and Doug Walters for assistance with data collection. mately, however, the problematic responses must
Finally, we thank Alan 0. Ross, Susan G. O'Leary, K. Dan- be replaced with socially usefuil behaviors (Goldia-
iel O'Leary, Crighton Newsom, Paul A. Dores, and Daniel mond, 1974). Because there are few guidelines
B. Crimmins for their helpful comments. available to suggest what these replacement be-
Requests for reprints or individual data should be sent to
Edward Carr, Department of Psychology, State University haviors should be (Donnellan, Mirenda, Mesaros,
of New York, Stony Brook, New York 11794-2500. & Fassbender, 1983; Voeltz, Evans, Derer, &
111
EDWARD G. CARR and V. MARK DURAND

Hanashiro, 1983), we sought to develop a method the effects of level of attention (to identify possible
for identifying and assessing those educational sit- attention-seeking functions) as well as an analysis
uations in which behavior problems reliably occur of the effects of task difficulty (to identify possible
(Experiment 1) and, second, we sought to use the escape functions). This rationale formed the basis
assessment information in order to select replace- for the assessment procedures used in Experi-
ment behaviors (Experiment 2). ment 1.
Research on the functional analysis of behavior Once it has been determined that a behavior
problems provides a good basis on which to build problem likely serves a specific social function (e.g.,
identification and assessment methods. This liter- escape or attention seeking), one is in a position to
ature indicates that the factors responsible for the consider appropriate replacement behaviors. One
maintenance of behavior problems fall into two behavioral alternative to escape would be some
broad dasses: escape behavior, controlled by neg- form of assistance seeking. For example, it may be
ative reinforcement processes, and attention-seek- possible to teach the child a response that is effec-
ing behavior, controlled by positive reinforcement tive in evoking teacher assistance with a difficult
processes (Carr & Durand, 1985). task. Once assistance is provided, the task should
There is ample evidence to suggest that many no longer be as aversive and therefore escape be-
children learn to emit behavior problems in the haviors should decrease. Likewise, in the case of
presence of aversive stimuli. The display of such behavior problems that are attention seeking, one
problems frequently results in the removal of these could teach the child an appropriate alternative
stimuli, a dear example of a negative reinforce- response that is effective in securing adult atten-
ment process (Patterson, 1982). In the dassroom tion.
setting, instructional demands may frequently An important question concerns the form of the
function as aversive stimuli and a variety of be- response alternatives to be taught. Several studies
havior problems induding aggression, self-injury, suggest that children can be taught to solicit at-
and tantrums may serve as escape behaviors that tention and assistance verbally (Seymour & Stokes,
effectively allow the child to avoid further partic- 1976; Stokes, Fowler, & Baer, 1978). Verbal
ipation in instructional tasks (Carr, 1977; Carr & communication training is not typically used as a
Newsom, in press; Carr, Newsom, & Binkoff, method for controlling behavior problems. None-
1976, 1980; Durand, 1982; Iwata, Dorsey, Slifer, theless, the analysis just presented suggests that if
Bauman, & Richman, 1982; Romanczyk, Colletti, communicative phrases are carefully chosen so that
& Plotkin, 1980; Weeks & Gaylord-Ross, 1981). they serve the same presumptive social functions
The literature also indicates that the display of as the behavior problems they are to replace, then
behavior problems often results in the child's re- deceleration of these problems should be possible.
ceiving attention, a dear example of a positive This training strategy was explored in Experi-
reinforcement process (Patterson, 1982; Wahler, ment 2.
1976). Many investigators have presented data
congruent with the notion that behavior problems
may be a form of attention-seeking (Carr & EXPERIMENT 1
McDowell, 1980; Iwata et al., 1982; Lovaas et
al., 1965; Patterson, 1980; Wahler, 1969). These METHOD
studies also imply that children may learn to emit Children and Setting
behavior problems in response to low levels of adult
attention. Teachers in a day school program for develop-
Given the results of the empirical investigations mentally disabled children were interviewed, and
to date, it is dear that any method used to assess the first four children who met both the following
behavior problems should indude an analysis of criteria were selected for indusion in this study:
BEHAVIOR PROBLEMS AND COMMUNICATION TRAINING 113

They displayed at least one problem behavior per with which the other two conditions were com-
hour in the classroom and had expressive language pared. This designation was based on teacher re-
skill consisting, at a minimum, of single word ut- ports and our own informal dassroom observations
terances. Based on these criteria, two males and which suggested that a combination of easy tasks
two females were chosen. Jim and Sue were 13 and high levels of teacher attention generally re-
years old; Eve, 14; and Tom, 7. The medical staff sulted in a low frequency of behavior problems.
had diagnosed Jim as autistic; Sue and Eve as brain The easy 33 and difficult 100 conditions alter-
damaged; and Tom as developmentally delayed nated with the baseline easy 100 condition in a
and severely hearing impaired. Tom wore a hear- reversal design. The sequence of conditions was
ing aid. On the Peabody Picture Vocabulary Test, counterbalanced across children to control for order
the children's mental age scores were: Jim, 3 years; effects. Session length was always 10 min and 1-
Sue, 5 years, 10 months; Eve, 2 years, 5 months; 3 sessions were run per day. When multiple ses-
and Tom, 5 years. They displayed a variety of sions were run on the same day, there was a 5-min
aggressive, self-destructive, and disruptive behav- break between sessions.
iors that are defined in detail later. Jim and Tom
spoke spontaneously in complete sentences. Sue Procedure
spoke spontaneously in phrases of 2-3 words. Eve Easy 100. In easy 100, a child worked on
was limited to using single noun labels, primarily receptive labeling and match-to-sample and re-
when prompted. ceived some form of adult attention for doing so
Sessions were conducted in a 5 x 10-m auxil- in 100% of the intervals in each session as deter-
iary dassroom located next to the regular dass- mined by a time sampling procedure described
room. The experimenter sat between two of the later. In the receptive labeling task, the child was
children at a table on which various task materials presented with several cards from the Peabody Pic-
were placed. All materials were placed 0.3 m from ture Vocabulary Test, a measure of receptive la-
the child so that he or she could readily reach beling skill that is based on a series of picture cards
them. If more than one set of materials was used graded in difficulty. Each card on this test is di-
at a time, they were evenly spaced in front of the vided into quadrants, one picture per quadrant. A
child, also at 0.3 m distance. Small-group (two card was placed on the table in front of the child
children) instruction was used to approximate the and the child was asked to point to the relevant
regular dassroom practice. picture named by the adult (e.g., "Point to the
ball"). To ensure that this task was indeed easy,
Experimental Design and Overview an additional assessment was conducted prior to
In a given session, a child received either an easy the start of this condition. The child was twice
task or a difficult task; in addition, a child received presented with the Peabody cards, and 20 cards
adult attention during either 100% or 33% of the were selected on which the child always responded
time intervals into which the session was divided. correctly. These cards constituted the materials for
The two levels of task difficulty and the two levels the receptive task.
of adult attention were combined to produce three For the match-to-sample task, 3 cards were se-
conditions: easy 100, easy 33, and difficult 100. lected at random from the group of 20 cards de-
Comparison of easy 100 with easy 33 permitted scribed above. One picture from each of the 3
assessment of the effects of attention level (i.e., cards was randomly chosen and 11 copies were
100% versus 33%) while task difficulty was held made of each picture. The three different pictures
constant. Comparison of easy 100 with difficult were placed in a row in front of the child. These
100 permitted assessment of the effects of task pictures constituted the samples. The remaining 30
difficulty while attention level was held constant. pictures (i.e., 10 copies of each picture) were mixed
Easy 100 was designated as the baseline condition together and placed in a pile 0.1 m behind the
EDWARD G. CARR and V. MARK DURAND

samples. The adult pointed to the card at the top of the session, with the three forms being presented
of the pile of copies and said to the child "Match in a random sequence within and between sessions.
this" or an equivalent statement. The child was A new trial began, every 30 s on the average, with
then expected to place the card on top of the cor- the presentation of a mand. Thus, there were 20
rect sample. The children had considerable expe- mands given during each 10-min session. This
rience on matching tasks and therefore did not procedure was in effect during all conditions. The
require any prompts to match each card correctly. other child who was seated at the table was given
Typically, they would match several cards from independent desk work to do while the session was
the pile following a single command from the adult. being run. When the adult was not attending to
Whenever they finished matching all the cards, the the target child, the adult attended to (i.e., in-
adult would gather up the copies, mix them to- structed and praised) the second child.
gether, and again place them behind the samples. When a child displayed a behavior problem,
The procedure was then recyded. the experimenter reacted as follows. If the child
On those rare occasions on which a child made left his or her seat, the experimenter waited 10 s
an error on either the match-to-sample or receptive for the child to return. If the child did not return,
labeling tasks, the adult would say "No!" or the experimenter led the child back to his or her
"That's not correct!" and go on to the next trial. seat without comment. The experimenter ignored
Correct responding produced verbal praise (defined all other behavior problems (i.e., made no com-
later). The two tasks were alternated, 5 min each, ment) and continued with the task at hand unless
within each 10-min session. The task sequence was the behavior posed a physical risk. In that case,
randomized across sessions. the experimenter restrained the child. For example,
In each session, the adult would deliver atten- if the child struck the experimenter hard, the ex-
tion in the form of mands, praise, and comments. perimenter would grasp the child's hand and re-
A mand (e.g., "Point to the " on the recep- strain it on the child's lap for a period of 5-10 s
tive labeling task, and "Match this" on the match- while the experimenter would continue with the
to-sample task) was presented in every third re- task at hand. This procedure was in effect during
cording interval. Praise was given in a different all experimental conditions.
third of the intervals, either contingent on correct In this and subsequent conditions, approxi-
responding (e.g., "That's right!") or contingent on mately one-third of the sessions were conducted by
general task-related behavior (e.g., "You're work- an adult (randomly chosen from a pool of five
ing very nicely!"). While giving verbal approval, adults) who was naive to the purpose of the ex-
the adult made eye contact with the child, smiled periment. The other sessions were conducted by
or nodded or both, and delivered physical approval the second author.
in the form of pats on the shoulder, mussing the Easy 33. In the regular dassroom, teacher at-
child's hair, tickling, and related actions. Finally, tention was typically low during independent work
comments were made in yet a different third of assignments. Because match-to-sample was the
the intervals and consisted of a variety of descrip- most commonly used task for developing indepen-
tive statements (e.g., "It's sunny today."). dent work skills, we chose it to assess the effects
The adult was cued by a bug-in-the-ear device of low rates of adult attention on the level of be-
as to when to deliver attention (i.e., a beep oc- havior problems. This test was consistent with
curred every 10 s). In addition, the adult kept a classroom practice and was a task that the children
written tally of the various forms of attention de- could complete without error. The sessions were
livered, which helped ensure that the three forms conducted as in easy 100 but the amount of adult
of attention were given equally throughout the ses- attention was decreased. Specifically, mands and
sion. Some form of adult attention (i.e., mands, praise were each presented during one-third of the
praise, or comments) was given in every interval recording intervals as before; however, they were
BEHAVIOR PROBLEMS AND COMMUNICATION TRAINING 115

now programmed within the same interval rather with the seat of the chair for 3 s or more); and
than in different intervals as had been the case for stripping in the case of Eve (removing any article
easy 100. Also, comments were discontinued. These of clothing from one's body).
changes resulted in a decrease in overall adult at- Adult attention consisted of praise, mands, and
tention from 100% to 33% of the intervals, with- comments. Praise was defined as any form of ver-
out altering the amount of praise or mands given. bal approval delivered contingent on correct re-
That is, in the one interval out of three that in- sponding to a task (e.g., "That's right!") or con-
duded attention, both praise and mands occurred tingent on general cooperative behavior (e.g., "I
at a level equal to that in easy 100. During those like the way you're working today!"). Mands were
periods of time in which the adult was not attend- defined as any task-related request made by the
ing to the target child, the adult worked with the adult (e.g., "Point to the truck" for the receptive
other child seated at the table. labeling task, or "Match this" for the match-to-
Difficult 100. In the regular classroom, vocab- sample task). Comments were defined as any de-
ulary tasks typically generated many errors. Be- scriptive remarks made by the adult (e.g., "There
cause receptive labeling of picture cards from a sure are a lot of pictures," or "It's sunny today.").
Peabody language development kit was one of the Academic behavior was defined separately for
most commonly used tasks for building vocabu- the two tasks. On the receptive task, a correct
lary, we chose a similar task for difficult 100, to response was scored if the child pointed to the
be consistent with dassroom practice. To ensure picture named by the adult. An incorrect response
that the task was indeed difficult, we carried out was scored if the child pointed to one of the other
an additional assessment prior to the start of this three pictures on the Peabody card or failed to
condition. Specifically, cards from the Peabody Pic- respond within 10 s. On the match-to-sample task,
ture Vocabulary Test were selected on which the a correct response was scored if the child responded
child scored at chance levels with respect to recep- to the adult's command by placing one of the
tive labeling (25% correct). The method for se- copies of the pictures on top of the appropriate
lecting these cards was the same as that used in sample. An incorrect response was scored if the
easy 100. In all other respects, this condition was child placed the copy on top of the wrong sample
run in the same manner as easy 100. or failed to respond within 10 s.
All responses were recorded using a continuous
Response Definitions and Reliability 10-s interval procedure. Observers sat in a corner
Three classes of responses were recorded: dis- of the room, 2.5 m from the child, and out of the
ruptive behavior, adult attention, and academic child's line of sight. A tape recorder equipped with
behavior. Based on our preliminary classroom ob- earphones emitted the recording interval number
servations as well as teacher reports, we identified at the end of each 10-s interval. The presence or
three to five common topographies of disruptive absence of the responses previously defined was
behavior for each child. These topographies in- recorded for each interval.
cluded aggression for all four children (poking or Reliability observers were drawn two at a time
hitting other people, or pulling their hair; striking from a pool of four undergraduate students. All
or knocking over objects); tantrums for Jim, Tom, observers were trained prior to the investigation by
and Sue (any loud voalization or screaming ac- recording in classrooms. Training proceeded until
companied by whining or crying); self-injury for the observers reached a criterion of 75% agreement
Jim, Eve, and Sue (hitting one's head with one's on all behavior categories with one standard ob-
hand; biting one's hand); opposition for Jim, Eve, server (an undergraduate who had extensive ex-
and Sue (saying "No" to an adult's request or perience in behavioral recording). During the ex-
pushing away the task materials); out of seat for periment, reliability was assessed in 70% of the
Tom and Sue (child's buttocks breaking contact sessions conducted for each child. Observer records
EDWARD G. CARR and V. MARK DURAND

were compared on an interval-by-interval basis. For line. The filled circles in Figure 1 depict the results
disruptive behavior and adult attention, the reli- of sessions run by naive experimenters. As can be
ability index used was the number of agreements seen, there were no systematic differences between
divided by the number of agreements plus dis- these data points and those generated by the in-
agreements multiplied by 100. Academic behav- formed experimenter (open circles).
iors were scored on a trial-by-trial basis to yield
percent correct figures. The mean interobserver re- DISCUSSION
liability was 80% or higher for all response cate- The fact that there were several patterns of dis-
gories. ruptive behavior displayed in Experiment 1 sug-
gests that more than one variable was controlling
REsuLTS the children's behavior. There is some evidence in
Validation of Task Difficulty and the published literature (Carmine, 1976) that long
Adult Attention Manipulations intertrial intervals, such as those we used, may
contribute to off-task behavior. Nonetheless, we
For brevity, only group averages are reported; felt that the use of long intervals was justified given
however, in all cases, individual data were consis- that a major educational goal for these children
tent with the group means. involved group instruction, a situation in which
With respect to task difficulty, the mean percent long intervals are inevitable. In fact, long intervals
correct observed across the four children was 96.5% did not in themselves guarantee disruptive behav-
in easy 100, 97.3% in easy 33, and 26.9% in ior. The nature of the task and level of adult at-
difficult 100. With respect to adult attention, the tention were the most reliable predictors.
mean level of this variable observed across the four Consider Jim and Eve. Their behavior problems
children was 99.7% in easy 100, 33.4% in easy became more frequent when demands increased in
33, and 99.9% in difficult 100. Thus, we suc- difficulty (difficult 100) but these children were
ceeded in creating two levels of task difficulty (an relatively well behaved in the other two conditions.
easy level approximating 100% correct and a dif- This behavior pattern is consistent with the notion
ficult level approximating 25% correct), and two of escape responding. Specifically, it is hypothe-
levels of adult attention (a high level approximat- sized that some children have a history of success-
ing 100% attention and a low level approximating fiully escaping from presumably aversive stimuli
33% attention). Finally, praise, mands, and com- (such as difficult task demands and ensuing failure)
ments each occurred at an average of approxi- contingent on the display of disruptive behavior.
mately 33% in all conditions except during easy If a child has this history, then difficult task de-
33 in which comments occurred at zero or near- mands may eventually come to be discriminative
zero levels as planned. for the emission of problem behavior.
Tom's results suggest the operation of a second
Effects on Disruptive Behavior controlling variable. His behavior problems be-
Figure 1 shows the percentage of intervals in came more frequent when the overall level of adult
which disruptive behavior occurred during each attention was reduced (easy 33) but he was rela-
session for the four children. There were three dis- tively well behaved in the other two conditions.
tinct patterns of disruptive behavior. Jim and Eve This pattern of behavior is consistent with the no-
were disruptive primarily in the difficult 100 con- tion of attention seeking. Specifically, it is hypoth-
dition. Tom was disruptive primarily in the easy esized that some children have experienced the fol-
33 condition, and Sue was disruptive in both easy lowing set of contingencies. First, the amount of
33 and difficult 100. As expected, disruptive be- adult attention given to the child decreases to a
havior in easy 100 was negligible for all children low level. From time to time, when the child mis-
thus justifying our use of this condition as a base- behaves, the adult attends to the child. The cu-
BEHAVIOR PROBLEMS AND COMMUNICATION TRAINING 117
J im
Easy Easy Easy Diff Easy Diff Easy Easy Easy
100 5 33 IOT E
W 100 100 100 100 33 100

. .U

o..0o h o of o .
I. . I . . I p
(A
E ve
-

40
CZ
501 Di ff
100
E asy
100
Easy
33 :
Eas Easy
33
Easy Diff
100 EasY
10e
21
II, Eas

Cc LUJ
_ 0- I .I I - - i. - - I -

LA> Tom
100 E asy Easy Easy Diff Easy Diff Easy Easy Easy
0- 100 33 100 I 100 1 100 1 100 i 100 33 100
U. >
u.
50J
9-7
01a b ~EasyI
Jo
enOI -i- ~
LUI
X* Sue
100 E asy Diff Easy Easy E asy Easy Eas ~y, Diff Easy
100 100 100 33 100 33 100 100

50 A _~~~~~~~~~~~~~~~~~~~~~~~~~~~
1
1
1
11
04 11

1 122 3 4
I.I.. I - i i
5 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 2-3 24 25 i6 27 28 i9 30 31
7
SE SS IO N S
Figure 1. Percent intervals of disruptive behavior as a function of level of task difficulty (easy vs. difficult) and overall
level of adult attention (100% vs. 33% of total intervals). Open cirdes depict sessions conducted by an informed experi-
menter; filled cirdes, sessions conducted by naive experimenters.

mulative effect of this intermittent reinforcement gesting that the pattern of results observed could
is that the misbehavior is strengthened. If a child plausibly be attributed to other processes than those
has this history, then low levels of adult attention mentioned. For example, behavior problems as-
may eventually come to be discriminative for the sociated with task difficulty might stem from a
emission of problem behavior. child's failure to attend to adult instructions. Like-
Sue differed from the other three children in that wise, behavior problems occurring after a shift to
her behavior problems appeared to be under the low levels of attention might be viewed as adjunc-
control of both the occurrence of difficult task de- tive behavior induced by a decrease in the richness
mands and the presence of low levels of adult of the prevailing schedule of reinforcement. These
attention. This response pattern is consistent with alternative explanations need to be evaluated ex-
the results of previously cited research indicating perimentally; however, our assumption concerning
that the behavior problems of a given child can be the primacy of positive and negative reinforcement
controlled by more than one set of variables. processes is at least as plausible and heuristic as
We would like to qualify our analysis by sug- the alternatives just presented.
EDWARD G. CARR and V. MARK DURAND

EXPERIMENT 2 nated as a communicatively irrelevant response with


In Experiment 2, we sought to reduce the be- respect to difficult 100. As such, we predicted that
havior problems identified in Experiment 1 by it would function as a control, failing to bring
teaching the children verbal communicative phras- about any decrease in disruptive behavior. Simi-
es that served to elicit either adult assistance or larly, we taught Tom and Sue (who misbehaved
adult attention. in easy 33) to say "I don't understand." Because
this phrase was pertinent to soliciting assistance but
METHOD not praise, it was designated as a communicatively
Children and Setting irrelevant response with respect to easy 33. There-
These were the same as in Experiment 1.
fore, we predicted that it would not produce a
decrease in disruptive behavior in this condition.
Experimental Design and Overview In short, during the irrelevant response phase, chil-
dren who misbehaved in the difficult 100 condi-
The problematic situations identified for each
tion were taught the phrase that was relevant to
child in Experiment 1 constituted the baseline phase easy 33, and children who misbehaved in the easy
in Experiment 2. The intervention consisted of two
33 condition were taught the phrase that was rel-
phases: relevant response and irrelevant response. evant to difficult 100. Figure 2 shows, in flow
Consider first the relevant response phase for chart form, the relationships between the behavior
Jim, Eve, and Sue. Recall that these children mis- of the child and the behavior of the experimenter
behaved in the difficult 100 condition. Because in Experiment 2.
this condition involved difficult tasks, one treat- The relevant and irrelevant response phases were
ment strategy already noted would be to teach the alternated with the baseline phase in a reversal
children to solicit adult assistance. A relevant com- design, with the phases counterbalanced across
municative response for a child to make might be children. Because Tom was soon to be placed in
a phrase such as "I don't understand." This phrase another school, he received a shortened version of
would serve to prompt a teacher to provide help the design. Number of sessions per day and session
on the difficult task. Accordingly, we taught this duration were the same as in Experiment 1.
phrase to the three children involved.
Consider next the relevant response phase for
Tom and again Sue. Recall that they misbehaved Procedure
in the easy 33 condition. Because this condition Baseline phase. All procedures and tasks used
involved low levels of adult attention, one treat- in baseline were the same as those described in
ment strategy noted already would be to teach the Experiment 1 with two exceptions. First, after every
children to solicit praise. A relevant communicative incorrect response in difficult 100, and after every
response for a child to make might be a phrase 30 s on the average in easy 33, the experimenter
such as "Am I doing good work?" This phrase would ask, "Do you have any questions?" It was
would serve to prompt a teacher to praise the child. necessary to indude this question in baseline be-
Accordingly, we taught this phrase to the two chil- cause it was subsequently used in the relevant and
dren involved. irrelevant response phases. The question was scored
Of course, it might be argued that teaching a as a mand. Second, during difficult 100, we used
child any communicative phrase would produce a 40 different Peabody cards rather than 20. This
decrease in disruption. To control for this possi- change was necessary because we anticipated that
bility, we introduced an irrelevant response phase. a large number of cards might be needed during
Specifically, we taught Jim, Eve, and Sue (who intervention.
misbehaved in difficult 100) to ask, "Am I doing In this and subsequent conditions, approxi-
good work?" Because this phrase was pertinent to mately two-thirds of the sessions were run by an
soliciting praise but not assistance, it was desig- adult (randomly chosen from a pool of five adults)
BEHAVIOR PROBLEMS AND COMMUNICATION TRAINING 119

DI F F ICU LT IO 0
( J i m , E ve, Sue) EX PERIMENTE R C H L D EX PER I MEN T ER

BAS E LINED,, No N etC


-~R es p onse Command

E A S Y 3 3
( T o m , S u e) | N o W ait
R esp ons e S cn

Figure 2. Relationships between the behaviors of the child and the behaviors of the experimenter during baseline (a
condition in which child verbal responses had not yet been taught or were ignored if they had been taught), relevant
response (a condition in which the child's verbal response was relevant to the situation evoking the problem behavior), and
irrelevant response (a condition in which the child's verbal response was not relevant to the situation evoking the problem
behavior).

who was naive to the purpose of the experiment. of 10 trials, stage two began. In this stage, imi-
The other sessions were run by the second author. tation training was continued in the context of the
Relevant response phase. This phase was iden- task itself. Specifically, in difficult 100 the exper-
tical to baseline except that it was preceded by a imenter asked the child to point to the correct
training period. Specifically, each child was taught picture. When the child made an error, the exper-
to respond to the query, "Do you have any ques- imenter said "That's not correct!" (as before) and
tions?" with either "Am I doing good work?" or added, "Do you have any questions? Say, 'I don't
"I don't understand" depending on which state- understand."' When the child imitated correctly,
ment was relevant to the problem situation at hand. the experimenter said a variation of the sentence,
Training was carried out in a single session con- "O.K., I'll show you" and pointed to the appro-
sisting of three stages. In stage one, the child was priate picture while verbalizing its label (e.g., "This
verbally prompted by the experimenter to make is a horse."). In easy 33, the experimenter asked
the requisite response (i.e., "Say, 'I don't under- the child to match the pictures as before. Every 30
stand"' or "Say, 'Am I doing good work?"'). s, the experimenter inquired, "Do you have any
When the child correctly imitated on at least 8 out questions? Say, 'Am I doing good work?"' When
120 EDWARD G. CARR and V. MARK DURAND

the children imitated correctly, the experimenter sponse phase, the children were taught phrases that
said a variation of the sentence, "I like the way produced consequences that were presumably ir-
you're working today. You're putting all the pic- relevant to the problem situation. Specifically, the
ture where they belong!" Verbal praise was always children received praise in difficult 100, a situation
accompanied by smiles and nods as well as physical that called for assistance; and they received assis-
approval such as tickling and pats on the back. tance in easy 33, a situation that called for praise.
When the child imitated correctly on at least 8 out
of 10 trials, stage three began. In this stage, the Response Definitions and Reliability
adult's verbal prompts were faded out. That is, Disruptive behavior, adult attention, and aca-
the adult spoke the sentence "Say, ' ' more demic behavior were recorded using the definitions
and more quietly over trials. described in Experiment 1. In addition, two dasses
Training was considered complete when the child of child verbal responses were recorded. A relevant
was responding correctly to "Do you have any response was defined as the phrase "Am I doing
questions?" on 10 consecutive trials without any good work?" emitted during easy 33, or the phrase
prompts. At this point, regular sessions were again "I don't understand" emitted during difficult 100.
conducted with each child as per the general base- An irrelevant response was defined as the phrase
line procedure described previously. The adult con- "I don't understand" emitted during easy 33, or
tinued to respond to each child's trained verbal the phrase "Am I doing good work?" emitted
response with the appropriate consequence (i.e., during difficult 100.
assistance or praise). Because children in difficult Reliability was assessed in 70% of the sessions
100 were now receiving assistance, they would oc- conducted for each child. The reliability procedure
casionally learn a new label. Therefore, to keep the and computation method were carried out as per
difficult 100 condition difficult, we replaced any Experiment 1. The mean interobserver reliability
card that the child labeled correctly, twice in a row, was 80% or greater for all response categories with
with a new card drawn from the pool of 40 cards. the exception of disruptive behavior for Sue, which
Because Sue misbehaved in both difficult 100 was 74%.
and easy 33, she was trained in each condition REsuLTs
separately. Each day she received training in both
difficult 100 and easy 33 with sessions randomly Validation of Task Difficulty and Adult
alternated between the two conditions. Attention Manipulations
Irrelevant response phase. This phase was con- The validation data directly parallel those re-
ducted in the same manner as the previous one ported in Experiment 1 and will therefore be pre-
except that each child was taught to respond to sented briefly. In all cases, individual data were
the experimenter's question in a manner opposite consistent with group means.
that specified in the previous phase. That is, in With respect to task difficulty, the mean percent
difficult 100, the child was now taught to answer, correct across children varied from 25.0% to 27.4%
"Am I doing good work?" and, in easy 33, to say during all phases of difficult 100 and from 94.9%
"I don't understand." to 95.4% during all phases of easy 33. During the
During difficult 100, the experimenter respond- relevant response phase of difficult 100, a child's
ed to the child's communicative phrase by praising score in some sessions ranged as high as 33% cor-
(e.g., "I like the way you're trying today."). How- rect, reflecting the fact that, occasionally, the child
ever, assistance was not provided. During easy 33, learned a new label. However, our practice of re-
the experimenter responded by providing assis- placing learned picture cards with new ones en-
tance (e.g., "The picture goes here [pointing] just sured that the overall percent correct remained dose
where you put it last time."). However, praise was to the desired 25% level. With respect to adult
not provided. In short, during the irrelevant re- attention, the mean level of this variable ranged
BEHAVIOR PROBLEMS AND COMMUNICATION TRAINING 121

from 98.4% to 99.1% during all phases of difficult Table 1


100 and from 35.2% to 35.6% during all phases Child Verbal Response (Percent Occurrence) in Each Phase
of Experiment 2
of easy 33. Because both attention level and task
difficulty were held constant across phases, changes Child verbal response
in the amount of disruptive behavior across phases Child Relevant Irrelevant
cannot be attributed to changes in either of these
two variables. Finally, praise, mands, and com- Jim (Difficult 100)
Baseline 2.8 (0-18) 0
ments each occurred at an average of approxi- Relevant
mately 33% in all conditions except during easy response 33.2 (22-55) 0.4 (0-5)
33 in which comments occurred at near-zero levels Irrelevant
as planned. response 0 10.8 (0-30)
Eve (Difficult 100)
Baseline 1.2 (0-10) 0.2 (0-3)
Child Verbal Responses Relevant
The relevant response category occurred during response 17.9 (5-35) 1.3 (0-7)
Irrelevant
an average of 36.8% of the intervals across chil- response 0.8 (0-5) 12.7 (0-30)
dren during the relevant response phase. During Tom (Easy 33)
the other two phases, namely, baseline and irrele- Baseline 5.0 (0-25) 4.3 (0-22)
vant response, the relevant response category oc- Relevant
curred in only 2.3% and 3.7% of the intervals, response 33.9 (23-65) 4.4 (0-17)
Irrelevant
respectively. The irrelevant response category oc- response 0 9.3 (0-23)
curred during an average of 10.1% of the intervals Sue (Easy 33)
across children during the irrelevant response phase. Baseline 1.3 (0-15) 0
In contrast, during the baseline and relevant re- Relevant
sponse phases, the irrelevant response category oc- response 32.3 (15-70) 0
Irrelevant
curred in only 1.7% and 1.1% of the intervals, response 6.7 (0-25) 8.3 (0-25)
respectively. It should be noted that in the initial Sue (Difficult 100)
baseline, none of the trained responses (i.e., rele- Baseline 1.3 (0-20) 0
vant or irrelevant) was observed to occur. These Relevant
responses were only observed during baseline ses- response 46.3 (20-65) 0.4 (0-7)
sions that were conducted later in the experiment Irrelevant
response 5.0 (0-30) 9.0 (0-20)
(i.e., after training had taken place). Table 1 shows
Note. AU numbers shown are percentages. Numbers outside pa-
the mean percent intervals in which each child rentheses are means; numbers inside are ranges.
displayed either a relevant response or an irrelevant
response across the three phases of Experiment 2.
These individual data are consistent with the group
means just reported. any communicative responses were trained), Jim
displayed an average level of disruption of 36.2%.
Disruptive behavior during the irrelevant response
Effects on Disruptive Behavior phase averaged 48.8%. In sharp contrast to the
Disruptive behavior was reduced to low levels above figures, Jim's disruption fell to a level of
after a child was trained to emit a relevant com- 0.5% in the relevant response phase. The data for
municative response but remained high after a child the other three children are similar to those for
was taught an irrelevant communicative response. Jim.
The top panel of Figure 3 shows the percentage The filled circles in Figure 3 depict the results
of intervals in which disruptive behavior occurred of sessions conducted by naive experimenters. As
during each session for Jim. In baseline (before can be seen, there were no systematic differences
122 EDWARD G. CARR and V. MARK DURAND

Figure 3. Percent intervals of disruptive behavior during baseline, relevant response, and irrelevant response phases.
Open cirdes depict sessions conducted by an informed experimenter; filled cirdes, sessions conducted by naive experimenters.
The level of relevant verbal responses is indicated by stippled bars and that of irrelevant verbal responses, by hatched bars.

between these data points and those generated by phase. It should be noted that all the response
the informed experimenter (open circles). patterns described above for Jim were also char-
Figure 3 also displays for each child the level of acteristic of the responding of the other three chil-
relevant and irrelevant responses across each phase dren. Finally, consider the baseline phases for the
of the experiment. Consider Jim's data (top panel). four children. Occasionally, either relevant or ir-
During the initial relevant response phase, Jim dis- relevant responses or both would occur during the
played sustained rates of the relevant response cat- early sessions of these phases. In all cases, however,
egory (stippled bars) across the entire phase. Sus- responding showed a steady decline, generally to a
tained rates of the relevant response were also zero level, as the phase progressed.
maintained during the later relevant response phas-
es. In contrast, consider the initial irrelevant re- DISCUSSION
sponse phase. During this phase, the rate of irrel- In Experiment 2, task difficulty, overall atten-
evant response (hatched bars) was not sustained tion level, and the level of praise, mands, and
across sessions. By the end of the phase, the re- comments were all held constant across phases for
sponse level had decreased to zero. This pattern is each child. Therefore, decreases in the level of dis-
also evident during the later irrelevant response ruptive behavior cannot be attributed to changes
BEHAVIOR PROBLEMS AND COMMUNICATION TRAINING 123
in any of these variables. It thus appears that the the former behavior. The result was that the verbal
establishment of a functional communicative re- requests were strengthened and replaced the prob-
sponse was the effective variable in reducing be- lem behaviors.
havior problems. The conceptualization just outlined is further
The mechanism by which communication train- supported by the results of the irrelevant response
ing works may be conceptualized as follows. Con- phase. Consider first those children whose behavior
sider first those children who exhibited behavior problems were set off by the presence of difficult
problems in the difficult task condition. If difficult demands and ensuing failure. Merely teaching such
task demands and subsequent failure are discrim- children to solicit praise (the irrelevant response)
inative for high rates of behavior problems, then would not remove the stimuli that evoke the be-
a procedure that reduces task difficulty and thereby havior problems. Hence, one would predict that
limits incorrect responding will effectively remove the problems would remain frequent, a result that
the stimuli that are discriminative for problem be- was in fact observed. The praise-seeking response
havior. The relevant communicative response (i.e., was nonfunctional in the difficult demand condi-
"I don't understand") functioned to elicit adult tion since it did not evoke adult assistance. There-
assistance that resulted in the child's making a fore, one could make a second prediction, namely,
correct (though prompted) response. In other that the response should extinguish and, indeed,
words, each time that the child made the verbal it did.
request, the adult provided assistance, thereby sim- Consider next those children whose behavior
plifying the difficult task and averting failure on problems were hypothesized to be attention-seek-
the part of the child. Thus, the stimuli controlling ing. Simply teaching such children to solicit assis-
high rates of behavior problems were effectively tance in the low attention condition should have
eliminated and, not surprisingly, the child's be- no effect. That is, an assistance-seeking response
havior improved. would be nonfunctional because it would merely
Consider next those children who exhibited be- evoke aid in the form of a brief confirmatory state-
havior problems in the low attention condition. ment (i.e., "The picture goes here.") rather than
Recall that in the baseline phase of this condition, effusive attention in the form of praise (e.g., "I
the adult attended to behavior problems on an like the way you're working!") coupled with nods,
intermittent basis (e.g., the adult held down the smiles, and physical approval (e.g., tickling). Again,
child's hands following a severe aggressive act but such a nonfunctional response would be expected
simply ignored less severe aggressive acts). In other to have no decelerative effect on behavior problems
words, attention-seeking behavior problems were and the response would therefore be likely to de-
responded to inconsistently. In contrast, following crease over time. Both expectations were con-
relevant response training, the child's attention- firmed. To sum up, the irrelevant response phase
seeking verbal requests (i.e., "Am I doing good demonstrated that not all communicative phrases
work?") were consistently reinforced. It is a well- will be effective in reducing behavior problems.
known operant principle that consistent reinforce- The phrase that is chosen must be functionally
ment is a more effective means of strengthening an related to the specific nature of each child's behav-
operant than inconsistent reinforcement (Sulzer- ior problems. Or, to put it in other terms, the
Azaroff & Mayer, 1977). Therefore, it is plausible specific form of the verbal response is not impor-
that the observed decrease in attention-seeking be- tant. What matters most is the consequence that
havior problems and concomitant increase in at- follows a particular verbal communicative act.
tention-seeking verbal requests reflect the fact that Of course, one could argue that behavior prob-
the communication contingency provided highly lems might also have been reduced without any
consistent reinforcement for the latter behavior in communication training; that is, one could simply
the face of highly inconsistent reinforcement for provide the children with assistance or praise where
124 EDWARD G. CARR and V. MARK DURAND

appropriate and not teach the children to request emerged within the field. This conceptualization
these events verbally. However, this procedure has been referred to as the communication hy-
would place the child in a passive role, a role that pothesis of child behavior problems. The hypoth-
developmentally disabled children already play too esis states that behavior problems may function
often. Communication training, in contrast, pro- like nonverbal communicative acts to request (i.e.,
vides an important educative function in that chil- mand) specific reinforcers that are socially mediat-
dren learn that communicative behavior can pro- ed (Carr, 1985; Carr & Durand, 1985; Neel et
duce consistent and useful social effects such as al., 1983; Reichle & Yoder, 1979).
eliciting assistance on academic work and praise There are several sources of data bearing on this
for good performance. In this manner, the child's hypothesis. Within the field of psycholinguistics,
role becomes that of an active participant rather research suggests that many nonverbal behaviors
than a passive recipient. Ultimately, one would displayed by very young children, such as pointing
also like to drop the adult query, "Do you have or showing objects to an adult, serve communi-
any questions?" and have the child emit the verbal cative functions (Bates, Camaioni, & Volterra,
response spontaneously. This type of spontaneity 1975; Leung & Rheingold, 1981). Some of these
is an important focus of our current research deal- behaviors serve as nonverbal requests for adult at-
ing with functional communication training as a tention and others, as requests for specific rein-
treatment for behavior problems. forcing objects and events. Several developmental
Finally, we note that certain problem situations, psychologists have extended this analysis to other
at least initially, may call for an intervention strat- nonverbal behaviors, in particular, those behaviors
egy other than communication training. Children that adults find disturbing. For example, studies
who pose serious physical danger to themselves or of early social behavior (Bell & Ainsworth, 1972;
others through their behavior may require deceler- Brownlee & Bakeman, 1981; Wolff, 1969) sug-
ative treatments on a crisis intervention basis. gest that crying and aggression in infants and tod-
Eventually, however, the issue of teaching alter- dlers may also function as nonverbal requests that
native behaviors will arise, and we offer commu- are effective in reliably securing attention and ma-
nication training as one possibility. terial reinforcers from adults as well as in termi-
nating aversive situations. Finally, in the area of
developmental disabilities, there is a substantial
GENERAL DISCUSSION literature demonstrating an inverse relationship be-
Behavior problems can be reduced by teaching tween level of communicative skill and frequency
children communicative phrases that are effective of behavior problems (Casey, 1978; Foxx & Liv-
in altering the stimulus conditions that control the esay, 1984; Shodell & Reiter, 1968; Talkington,
problems. In Experiment 1, we demonstrated an Hall, & Altman, 1971). This inverse relationship
assessment method for identifying, within an in- has led some investigators (e.g., Shodell & Reiter,
structional context, those stimulus situations (i.e., 1968; Talkington et al., 1971) to speculate that
difficult demands or low adult attention or both) behavior problems may function like nonverbal
that were discriminative for child misbehavior. In communicative acts and that, once children are
Experiment 2, we demonstrated that the com- taught more reliable ways to gain attention or es-
municative phrase that is selected to replace the cape aversives (e.g., through speech), the behavior
behavior problem must be functionally related to problems are no longer as effective and disappear.
the controlling stimuli. Communicative phrases that The communication hypothesis has heuristic
were functionally unrelated were ineffective in re- value in that it may lead to the formulation of
ducing behavior problems. specific remediation strategies such as those de-
These data are consistent with a broader con- scribed above. It is likely that we will never be
ceptualization of misbehavior that has recently able to demonstrate definitively that a particular
BEHAVIOR PROBLEMS AND COMMUNICATION TRAINING 125

child intended to ask for assistance or attention by namely, that the understanding of human behavior
means of his or her misbehavior. Nonetheless, we is best advanced through the analysis of function
may find it helpful to view misbehavior as if it rather than form.
were a form of nonverbal communication, specif-
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