924K Small Wheel Loader ENC00001-UP (MACHINE) POWERED BY C7.1 Engine...

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Product:  WHEEL LOADER 
Model:  924K WHEEL LOADER ENC01427 
Configuration: 924K Small Wheel Loader ENC00001-UP (MACHINE) POWERED BY C7.1 Engine 

Troubleshooting
924K, 930K and 938K Wheel Loaders Machine Electronic Control System
Media Number -UENR0289-06 Publication Date -01/08/2014 Date Updated -12/09/2018

i04662270

Diagnostic Trouble Codes

SMCS - 7569

The following table lists the diagnostic codes for the Machine Control (MID 39). When a
diagnostic code becomes active, refer to the Troubleshooting section of this manual for a specific
troubleshooting procedure.

Component Identifier (CID) and Failure Mode Identifier

Information
Table 1
Machine ECM (MID 39)
CDL
Description Refer to Test Procedure
Code
41-3 8 VDC Supply : Voltage Above Normal Sensor Supply - Test
41-4 8 VDC Supply : Voltage Below Normal Sensor Supply - Test
Parking Brake Switch : Erratic, Intermittent, or Operator Control Switch (Switch
70-2
Incorrect to Ground) - Test
Transmission Pilot Pressure Supply Solenoid :
133-3 Solenoid Valve - Test
Voltage Above Normal
Transmission Pilot Pressure Supply Solenoid :
133-5 Solenoid Valve - Test
Current Below Normal
Transmission Pilot Pressure Supply Solenoid :
133-6 Solenoid Valve - Test
Current Above Normal
24 VDC Electrical System Voltage : Voltage
168-3 Electrical Power Supply - Test
Above Normal
168-4 Electrical Power Supply - Test

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24 VDC Electrical System Voltage : Voltage

Below Normal
Transmission Oil Temperature Sensor : Voltage Sensor Signal (Analog, Passive)
177-3
Above Normal - Test
Transmission Oil Temperature Sensor : Voltage Sensor Signal (Analog, Passive)
177-4
Below Normal - Test
5 VDC Sensor Power Supply : Voltage Below
242-4 Sensor Supply - Test
Normal
247-9 SAE J1939 Data Link : Abnormal Update Rate CAN Data Link - Test
248-9 Cat Data Link not communicating Cat Data Link - Test
5 VDC Sensor Power Supply : Voltage Above
262-3 Sensor Supply - Test
Normal
Lift Linkage Position Sensor : Voltage Above
350-3 Sensor Signal (PWM) - Test
Normal
Lift Linkage Position Sensor : Voltage Below
350-4 Sensor Signal (PWM) - Test
Normal
Lift Linkage Position Sensor : Abnormal
350-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period
Lift Linkage Position Sensor : Calibration
350-13 Sensor Signal (PWM) - Test
Required
Tilt Linkage Position Sensor : Voltage Above
351-3 Sensor Signal (PWM) - Test
Normal
Tilt Linkage Position Sensor : Voltage Below
351-4 Sensor Signal (PWM) - Test
Normal
Tilt Linkage Position Sensor : Abnormal
351-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period
Tilt Linkage Position Sensor : Calibration
351-13 Sensor Signal (PWM) - Test
Required
352-3 Lift Lever Sensor : Voltage Above Normal Sensor Signal (PWM) - Test
352-4 Lift Lever Sensor : Voltage Below Normal Sensor Signal (PWM) - Test
Lift Lever Sensor : Abnormal Frequency, Pulse
352-8 Sensor Signal (PWM) - Test
Width, or Period
352-13 Lift Lever Sensor : Calibration Required Sensor Signal (PWM) - Test
353-3 Tilt Lever Sensor : Voltage Above Normal Sensor Signal (PWM) - Test
353-4 Tilt Lever Sensor : Voltage Below Normal Sensor Signal (PWM) - Test
Tilt Lever Sensor : Abnormal Frequency, Pulse
353-8 Sensor Signal (PWM) - Test
Width, or Period

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353-13 Tilt Lever Sensor : Calibration Required Sensor Signal (PWM) - Test
354-3 Raise Solenoid #1 : Voltage Above Normal Solenoid Valve - Test
354-5 Raise Solenoid #1 : Current Below Normal Solenoid Valve - Test
354-6 Raise Solenoid #1 : Current Above Normal Solenoid Valve - Test
354-13 Raise Solenoid #1 : Calibration Required Solenoid Valve - Test
355-3 Lower Solenoid #1 : Voltage Above Normal Solenoid Valve - Test
355-5 Lower Solenoid #1 : Current Below Normal Solenoid Valve - Test
355-6 Lower Solenoid #1 : Current Above Normal Solenoid Valve - Test
355-13 Lower Solenoid #1 : Calibration Required Solenoid Valve - Test
356-3 Dump Solenoid #1 : Voltage Above Normal Solenoid Valve - Test
356-5 Dump Solenoid #1 : Current Below Normal Solenoid Valve - Test
356-6 Dump Solenoid #1 : Current Above Normal Solenoid Valve - Test
356-13 Dump Solenoid #1 : Calibration Required Solenoid Valve - Test
357-3 Rackback Solenoid #1 : Voltage Above Normal Solenoid Valve - Test
357-5 Rackback Solenoid #1 : Current Below Normal Solenoid Valve - Test
357-6 Rackback Solenoid #1 : Current Above Normal Solenoid Valve - Test
357-13 Rackback Solenoid #1 : Calibration Required Solenoid Valve - Test
Implement Pilot Pressure Supply Solenoid :
358-3 Solenoid Valve - Test
Voltage Above Normal
Implement Pilot Pressure Supply Solenoid :
358-5 Solenoid Valve - Test
Current Below Normal
Implement Pilot Pressure Supply Solenoid :
358-6 Solenoid Valve - Test
Current Above Normal
Secondary Steering Intermediate Relay :
420-7 Relay - Test
Mechanical System Not Responding Properly
444-3 Starter Motor Relay : Voltage Above Normal Relay - Test
444-5 Starter Motor Relay : Current Below Normal Relay - Test
444-6 Starter Motor Relay : Current Above Normal Relay - Test
Third Lever Position Sensor : Voltage Above
487-3 Sensor Signal (PWM) - Test
Normal
Third Lever Position Sensor : Voltage Below
487-4 Sensor Signal (PWM) - Test
Normal
Third Lever Position Sensor : Abnormal
487-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period

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487-13 Third Lever Position Sensor : Calibration Sensor Signal (PWM) - Test
Required
Fourth Lever Position Sensor : Voltage Above
488-3 Sensor Signal (PWM) - Test
Normal
Fourth Lever Position Sensor : Voltage Below
488-4 Sensor Signal (PWM) - Test
Normal
Fourth Lever Position Sensor : Abnormal
488-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period
Fourth Lever Position Sensor : Calibration
488-13 Sensor Signal (PWM) - Test
Required
490-3 Implement Lockout Switch : Voltage Above Operator Control Switch (Switch
Normal to Ground) - Test
490-4 Implement Lockout Switch : Voltage Below Operator Control Switch (Switch
Normal to Ground) - Test
Third Function Forward Solenoid : Voltage Operator Control Switch (Switch
491-3
Above Normal to Ground) - Test
Third Function Forward Solenoid : Current
491-5 Solenoid Valve - Test
Below Normal
Third Function Forward Solenoid : Current
491-6 Solenoid Valve - Test
Above Normal
Third Function Forward Solenoid : Calibration
491-13 Solenoid Valve - Test
Required
Third Function Rearward Solenoid : Voltage
492-3 Solenoid Valve - Test
Above Normal
Third Function Rearward Solenoid : Current
492-5 Solenoid Valve - Test
Below Normal
Third Function Rearward Solenoid : Current
492-6 Solenoid Valve - Test
Above Normal
Third Function Rearward Solenoid : Calibration
492-13 Solenoid Valve - Test
Required
Fourth Function Forward Solenoid : Voltage
493-3 Solenoid Valve - Test
Above Normal
Fourth Function Forward Solenoid : Current
493-5 Solenoid Valve - Test
Below Normal
Fourth Function Forward Solenoid : Current
493-6 Solenoid Valve - Test
Above Normal
Fourth Function Forward Solenoid : Calibration
493-13 Solenoid Valve - Test
Required
494-3 Solenoid Valve - Test

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Fourth Function Rearward Solenoid : Voltage

Above Normal
Fourth Function Rearward Solenoid : Current
494-5 Solenoid Valve - Test
Below Normal
Fourth Function Rearward Solenoid : Current
494-6 Solenoid Valve - Test
Above Normal
Fourth Function Rearward Solenoid : Calibration
494-13 Solenoid Valve - Test
Required
CAN Data Link - Test or
Cat Data Link - Test
590-9 Engine Control Module : Abnormal Update Rate
Refer to the CID 247 or 248
for the correct procedure.
590-14 Engine Control Module : Special Instruction CAN Data Link - Test
681-3 Parking Brake Solenoid : Voltage Above Normal Solenoid Valve - Test
681-5 Parking Brake Solenoid : Current Below Normal Solenoid Valve - Test
681-6 Parking Brake Solenoid : Current Above Normal Solenoid Valve - Test
Parking Brake Solenoid : Not Responding
681-7 Solenoid Valve - Test
Correctly
Differential Lock Solenoid : Voltage Above
740-3 Solenoid Valve - Test
Normal
Differential Lock Solenoid : Current Below
740-5 Solenoid Valve - Test
Normal
Differential Lock Solenoid : Current Above
740-6 Solenoid Valve - Test
Normal
Cab Air Temperature Sensor : Voltage Above Sensor Signal (Analog, Passive)
779-3
Normal - Test
Cab Air Temperature Sensor : Voltage Below Sensor Signal (Analog, Passive)
779-4
Normal - Test
811-9 Gauge Cluster #1 : Abnormal Update Rate Can Data Link - Test
967-9 Machine Application : Abnormal Update Rate CAN Data Link - Test
967-14 Machine Application : Special Instruction CAN Data Link - Test
Hydraulic Filter Bypass Switch : Voltage Above Condition Switch (Two Wire) -
1195-3
Normal Test
Transmission Solenoid 1 : Voltage Above
1401-3 Solenoid Valve - Test
Normal
Transmission Solenoid 1 : Current Below
1401-5 Solenoid Valve - Test
Normal
1401-6 Solenoid Valve - Test

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Transmission Solenoid 1 : Current Above

Normal
1401-
Transmission Solenoid 1 : Calibration Required Solenoid Valve - Test
13
10 VDC Sensor Power Supply : Voltage Above
1482-3 Sensor Supply - Test
Normal
10 VDC Sensor Power Supply : Voltage Below
1482-4 Sensor Supply - Test
Normal
Operator Control Switch (Switch
1529-3 Quick Coupler Switch : Voltage Above Normal
to Battery) - Test
Operator Control Switch (Switch
1529-4 Quick Coupler Switch : Voltage Below Normal
to Battery) - Test
Operator Control Switch (Switch
1529-7 Quick Coupler Switch : Not Responding
to Battery) - Test
1530-3 Quick Coupler Solenoid : Voltage Above Normal Solenoid Valve - Test
1530-5 Quick Coupler Solenoid : Current Below Normal Solenoid Valve - Test
1530-6 Quick Coupler Solenoid : Current Above Normal Solenoid Valve - Test
Electronic Implement Control #2 : Abnormal
1558-9 CAN Data Link - Test
Update Rate
1674-3 Solenoid Return #1 : Voltage Above Normal Solenoid Return - Test
1674-6 Solenoid Return #1 : Current Above Normal Solenoid Return - Test
1960-9 Ignition Key Reader : Abnormal Update Rate CAN Data Link - Test
Quick Steering Solenoid : Voltage Above
2292-3 Solenoid Valve - Test
Normal
2292-5 Quick Steering Solenoid : Current Below Normal Solenoid Valve - Test
2292-6 Quick Steering Solenoid : Current Above Normal Solenoid Valve - Test
2300-9 Switch Panel : Abnormal Update Rate CAN Data Link - Test
Brake/Decelerator Pedal Position Sensor :
2305-3 Sensor Signal (PWM) - Test
Voltage Above Normal
Brake/Decelerator Pedal Position Sensor :
2305-4 Sensor Signal (PWM) - Test
Voltage Below Normal
Brake/Decelerator Pedal Position Sensor :
2305-8 Sensor Signal (PWM) - Test
Abnormal Frequency, Pulse Width, or Period
2305- Brake/Decelerator Pedal Position Sensor :
Sensor Signal (PWM) - Test
13 Calibration Required
Air Conditioner Evaporator Coil Temperature Sensor Signal (Passive, Analog)
2357-3
Sensor : Voltage Above Normal - Test

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2357-4 Air Conditioner Evaporator Coil Temperature Sensor Signal (Passive, Analog)
Sensor : Voltage Below Normal - Test
Primary Steering Pressure Sensor : Voltage
2470-3 Sensor Signal (PWM) - Test
Above Normal
Primary Steering Pressure Sensor : Voltage
2470-4 Sensor Signal (PWM) - Test
Below Normal
Primary Steering Pressure Sensor : Abnormal
2470-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period
Cab Air Temperature Control Switch : Voltage Operator Control Switch (Switch
2659-4
Below Normal to Ground) - Test
Cab Air Temperature Control : Voltage Above Sensor Signal (Analog, Active) -
2661-3
Normal Test
Cab Air Temperature Control : Voltage Below Sensor Signal (Analog, Active) -
2661-4
Normal Test
Cab Ventilation Duct Temperature Sensor : Sensor Signal (Analog, Passive)
2663-3
Voltage Above Normal - Test
Cab Ventilation Duct Temperature Sensor : Sensor Signal (Analog, Passive)
2663-4
Voltage Below Normal - Test
Drive Pump Forward Control Solenoid : Voltage
2730-3 Solenoid Valve - Test
Above Normal
Drive Pump Forward Control Solenoid : Current
2730-5 Solenoid Valve - Test
Below Normal
Drive Pump Forward Control Solenoid : Current
2730-6 Solenoid Valve - Test
Above Normal
2730- Drive Pump Forward Control Solenoid :
Solenoid Valve - Test
13 Calibration Required
Drive Pump Reverse Control Solenoid : Voltage
2731-3 Solenoid Valve - Test
Above Normal
Drive Pump Reverse Control Solenoid : Current
2731-5 Solenoid Valve - Test
Below Normal
Drive Pump Reverse Control Solenoid : Current
2731-6 Solenoid Valve - Test
Above Normal
2731- Drive Pump Reverse Control Solenoid :
Solenoid Valve - Test
13 Calibration Required
Cab Blower Speed Control : Voltage Above Sensor Signal (Analog, Active) -
2811-3
Normal Test
Cab Blower Speed Control : Voltage Below Sensor Signal (Analog, Active) -
2811-4
Normal Test
2976-3 Sensor Signal (PWM) - Test

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Parking Brake Oil Pressure Sensor : Voltage

Above Normal
Parking Brake Oil Pressure Sensor : Voltage
2976-4 Sensor Signal (PWM) - Test
Below Normal
Parking Brake Oil Pressure Sensor : Abnormal
2976-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period
Brake Charge Pressure Sensor #1 : Voltage
2987-3 Sensor Signal (PWM) - Test
Above Normal
Brake Charge Pressure Sensor #1 : Voltage
2987-4 Sensor Signal (PWM) - Test
Below Normal
Brake Charge Pressure Sensor #1 : Abnormal
2987-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period
Direction Selector Position Sensor #1 : Voltage
2993-3 Sensor Signal (PWM) - Test
Above Normal
Direction Selector Position Sensor #1 : Voltage
2993-4 Sensor Signal (PWM) - Test
Below Normal
Direction Selector Position Sensor #1 : Abnormal
2993-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period
Direction Selector Position Sensor #2 : Voltage
2994-3 Sensor Signal (PWM) - Test
Above Normal
Direction Selector Position Sensor #2 : Voltage
2994-4 Sensor Signal (PWM) - Test
Below Normal
Direction Selector Position Sensor #2 : Abnormal
2994-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period
3527-
Direction Selector : Failure Sensor Signal (PWM) - Test
12
Drive Circuit Forward Pressure Sensor : Voltage
3561-3 Sensor Signal (PWM) - Test
Above Normal
Drive Circuit Forward Pressure Sensor : Voltage
3561-4 Sensor Signal (PWM) - Test
Below Normal
Drive Circuit Forward Pressure Sensor :
3561-8 Sensor Signal (PWM) - Test
Abnormal Frequency, Pulse Width, or Period
3561- Drive Circuit Forward Pressure Sensor :
Sensor Signal (PWM) - Test
13 Abnormal Frequency, Pulse Width, or Period
Drive Circuit Reverse Pressure Sensor : Voltage
3562-3 Sensor Signal (PWM) - Test
Above Normal
Drive Circuit Reverse Pressure Sensor : Voltage
3562-4 Sensor Signal (PWM) - Test
Below Normal
3562-8 Sensor Signal (PWM) - Test

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Drive Circuit Reverse Pressure Sensor :

Abnormal Frequency, Pulse Width, or Period
Drive Motor #1 Solenoid: Voltage Above
3563-3 Solenoid Valve - Test
Normal
3563-5 Drive Motor #1 Solenoid: Current Below Normal Solenoid Valve - Test
3563-6 Drive Motor #1 Solenoid: Current Above Normal Solenoid Valve - Test
3563-
Drive Motor #1 Solenoid: Calibration Required Solenoid Valve - Test
13
Drive Motor #2 Solenoid: Voltage Above
3564-3 Solenoid Valve - Test
Normal
3564-5 Drive Motor #2 Solenoid: Current Below Normal Solenoid Valve - Test
3564-6 Drive Motor #2 Solenoid: Current Above Normal Solenoid Valve - Test
3564-
Drive Motor #2 Solenoid: Calibration Required Solenoid Valve - Test
13
Transmission Input #1 Speed #1 Sensor : Erratic,
3565-2 Speed Sensor - Test
Intermittent, or Incorrect
Transmission Input #1 Speed #1 Sensor :
3565-8 Speed Sensor - Test
Abnormal Frequency, Pulse Width, or Period
Transmission Input #1 Speed #2 Sensor : Erratic,
3566-2 Speed Sensor - Test
Intermittent, or Incorrect
Transmission Input #1 Speed #2 Sensor :
3566-8 Speed Sensor - Test
Abnormal Frequency, Pulse Width, or Period
Implement Pump Pressure Sensor : Voltage
3654-3 Sensor Signal (PWM) - Test
Above Normal
Implement Pump Pressure Sensor : Voltage
3654-4 Sensor Signal (PWM) - Test
Below Normal
Implement Pump Pressure Sensor : Abnormal
3654-8 Sensor Signal (PWM) - Test
Frequency, Pulse Width, or Period
Transmission Input #2 Speed Sensor : Erratic,
3750-2 Speed Sensor - Test
Intermittent, or Incorrect
Transmission Input #2 speed Sensor : Abnormal
3750-8 Speed Sensor - Test
Frequency, Pulse Width, or Period

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