Planning

 the  project
Crea1ng  your  PROJECT  MANAGEMENT  PLAN

Steps  to  complete

9. Document  the  roles  and  responsibili1es  of  key  personnel

Use  a  RACI  matrix

                   Responsible

                   Accountable

                   Consulted

                   Informed
 Planning  the  project
Crea1ng  your  PROJECT  MANAGEMENT  PLAN

RACI  matrix

Used  to  provide  clarity  re.  roles  and  expecta1ons

Responsible:  The  person  (or  role)  who  has  responsibility  for  doing  the  work  and  
comple9ng  an  ac9vity.  As  a  rule  this  is  a  single  person.  In  I.T.  projects,  this  person  could  for  
example  be  a  Programmer  or  Systems  Analyst.  
Accountable:  The  person  who  is  accountable  for  the  correct  comple9on  of  an  ac9vity.  The  
Accountable  person  must  sign-­‐off  the  work  that  the  Responsible  person  produces.  Must  be  
a  single  person,  and  is  typically  the  Project  Manager  or  Project  Sponsor.
Consulted:  The  people  who  provide  input  and  advice  in  order  that  the  Responsible  person  
can  complete  an  ac9vity.  You  may  see  these  people  as  subject  maIer  experts.  

Informed:  The  people  who  need  to  be  kept  up-­‐to-­‐date  regarding  project  progress.  You  
are  typically  providing  informa9on  to  them  on  a  one-­‐way  basis.  
 Planning  the  project
Crea1ng  your  PROJECT  MANAGEMENT  PLAN

RACI  matrix  example

Subject  MaIer  

System  Tester

Administrator
Programmer

Help  Desk

Manager
Systems  

System  
Ac9vi9es

Project  
Analyst

Trainer
Expert

User
Specify  /  Document  requirements R C I A C

Assess  ‘As-­‐Is’  order  process R C A C

Design  ‘To-­‐Be’  order  process R C A C,  I

Build  Order  System  modules C R I A

System  test  Order  System  modules C,  I R I A C

User  acceptance  tes1ng I I C A R

Deploy  Order  System  modules I R I A I

User  training C C I R A C,  I