EVIDENCIA 2: “BUSINESS MEETING WORKSHOP”

TUTOR: JENNY EMILCE ORDOÑEZ MUÑOZ

APRENDIZ: ANGIE KATHERINE RIVERA CRUZ
TECNOLOGO EN GESTION LOGISTICA
SENA
BUSINESS MEETING WORKSHOP

In a working setting, to be able to speak in a second language, English in particular, is a

must. It allows to manage technical processes and opens up new business opportunities.
This is the reason why, this time, the training and complementary material focuses on
meetings; and it gives, not only some important meeting expressions, but some
meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this workshop.

1. Read the following verbs. Then, write its past form:

2. The following dialogue. Then, fill in the gaps using the verbs on the previous
activity.
 BUSINESS MEETING DIALOGUE

1. INTRODUCTIONS

Begin the meeting with introductions with special attention paid to newcomers.

Meeting Chairman: If we are all here, let's get started. First of all, I'd like you
To please join me in welcoming Jack Peterson, our Southwest Area Sales Vice
President.

Jack Peterson: Thank you for having me, I'm looking forward to today's meeting.

Meeting Chairman: I'd also like to introduce Margaret Simmons who

recently our team.
WAS JOIN

2. REVIEWING PAST BUSINESS

It's a good idea to review past business shortly before moving on to the main topic of
discussion.

Meeting Chairman: We're here today to discuss ways of improving sales in rural market
areas. First, let's go over the report from the last meeting which

Was delivered on June 24th. Right, Tom, over to you.

Alex Young: Thank you Mark. Let me just summarize the main points of The

Last meeting. We the meeting by approving the changes in our sales

Reporting Closed system begun on May 30th. After briefly revising the
changes that

Will take place, we on to a brainstorming session concerning after

Closed
customer support improvements.

You'll find a copy of the main Valued ideas delevoped and in these

sessions in the

Photocopies in front of you. The complete meeting

declared at 11.30
3.BEGINNING THE MEETING

Make sure that everyone has an agenda of the meeting and stick to it.

Refer to the agenda from time to time during the meeting to keep the discussion on

track.

Meeting Chairman: Thank you Tom. So, if there is nothing else we need to

discuss, let's move on to today's agenda. Have complete you all a copy of today’s

agenda? If you don't mind, I'd like to skip item 1 and move on to item 2:

Sales improvement in rural market areas. Jack has kindly agreed to give us a report on

this matter. Jack

4. DISCUSSING ITEMS

Discuss items on the agenda making sure to paraphrase and clarify as you move through
the meeting.

Chris Morgan: Before I begin the report, I'd like to get some ideas from you all. How do
you feel about rural sales in your sales districts? I suggest we go round the table first to
get all of your input.

Alex Young: In my opinion, we have been focusing too much on urban customers and
their needs. The way I see things, we need to return to our rural base by developing an
advertising campaign to focus on their particular needs.

Anne Stevenson: I'm afraid I can't agree with you. I think rural customers want to feel as
important as our customers living in cities. I suggest we give our rural sales teams more
help with advanced customer information reporting.

Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?

Anne Stevenson: I just stated that we need to give our rural sales team’s better customer
information reporting.

Chris Morgan: I don't quite follow you. What exactly do you mean?
Anne Stevenson: Well, we provide our city sales staff with database information on all
of our larger clients. We should be providing the same sort of knowledge on our rural
customers to our sales staff there.

Chris Morgan: Would you like to add anything, Tom?

Alex Young: I must admit I never thought about rural sales that way before.

Chris Morgan: Well, let me begin with this Power Point presentation
(Chris presents his report). As you can see, we are developing new methods to reach
out to our rural customers.

Anne Stevenson: I suggest we break up into groups and discuss the ideas
We’ve discussed seen

5. FINISHING THE MEETING

Close the meeting by summarizing what's been discussed and scheduling the next

meeting.

Meeting Chairman: Unfortunately, we're running short of time. We'll have to leave that

to another time.

Jack Peterson: Before we close, let me just summarize the main points:

• Rural customers need special help to feel valued more

• Our sales teams need more accurate information on our customers.

• A survey Will done be to collect data on spending habits in these areas.

• The results delivered of this survey will be to our sales teams.

Meeting Chairman: Thank you very much Jack. Right, it looks as though we've the main
items is there any other business?

Alex Young: Can we fix the next meeting, please?

Meeting Chairman: Good idea Donald. How does Friday in two weeks’ time sound to

everyone? Let's meet at the same time, 9 o'clock. Is that OK for everyone? Excellent. I'd

like to thank Chris for coming to our meeting today. The

Meeting Complete is

The previous dialogue doesn't include greetings at the beginning. Read the dialogue
againg and write the most appropriate greeting to start the meeting

Good morning to all those who accompanied us today and made a

presence at this meeting.

Welcome

Nota: Recuerde revisar la guía de aprendizaje con el fin de verificar que ha realizado

todas las evidencias propuestas, saber cómo desarrollarlas y entregarlas correctamente.

 Dejo a continuación la conversación por escrito y el audio grabado entre mi hermana y yo.

Lucía: Why are you writing a business plan, Jana?

Jana: Well, Akinyi and I were talking about startups. And one day I hope to engineer a product to

sell. So I’ll need a business plan.

Lucía: How do you know what to write in your business plan?

Jana: Akinyi gave me a business plan template.

Lucía: And what goes into a business plan?

Jana: If you read the executive summary, you will know!

Lucía: What exactly is an executive summary?

Jana: It’s like a detailed table of contents. It emphasizes the key issues* in the business plan.

Lucía: And what are the key issues?

Jana: There’s a lot to consider! You need to think about the target market — who you want to buy

your product.

Lucía: That makes sense**.

Jana: Of course, the plan discusses the product or service your company will offer. It should also
include your marketing and sales plans – how you plan to advertise and sell the product.

Lucía: This seems like a lot of work.

Jana: It is. There’s more to include, but most time-consuming for me is the financial data. I’m an
engineer, not an accountant. A business plan needs to include information about funding and even
some future financial data.

Lucía: Well, let me know when you’re finished. I’d love to read it!

conversación actividad de ingles # 2.mp3