SERVICIO NACIONAL DE APRENDIZAJE – SENA

TEGNOLOGIA EN GESTION LOGISTICA

Actividad de aprendizaje 4

Evidencia 2: “Business meeting workshop”

Camilo Andrés Ruiz Bojaca

2018
Actividad de aprendizaje 4

Evidencia 2: “Business meeting workshop.

A nivel laboral, el manejo de un segundo idioma, en especial del inglés, es

indispensable; no solo permite gestionar diferentes procesos técnicos de
manera eficiente, sino que genera nuevas oportunidades comerciales que
permiten el crecimiento de cualquier compañía.

Teniendo en cuenta lo anterior, para el desarrollo de esta evidencia se aclaran

los dos momentos:

Primer momento: producción escrita individual:

1. Estudie a detalle el material de formación y material complementario

brindado para la transversal de inglés en esta actividad.

2. Lea y desarrolle completamente el taller: "Business meeting workshop",

usando la herramienta ofimática de su preferencia. 3. Adjunte y envíe el taller a
su instructor en formato .doc o .pdf mediante el enlace dispuesto en la
plataforma de aprendizaje.

Business meeting workshop

In a working setting, to be able to speak in a second language, English in

particular, is a must. It allows to manage technical processes and opens up new
business opportunities. This is the reason why, this time, the training and
complementary material focuses on meetings; and it gives, not only some
important meeting expressions, but some meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this workshop.

1. Read the following verbs. Then, write its past form:

BEGIN BEGAN JOIN JOINED

CLOSE CLOSED MOVE HELD
COMPLETE COMPLETED PRESENT PRESENTED
COVER COVERED RECEIVE RECEIVED
DELIVER DELIVERED STATE VALUED
DEVELOP DEVELOPED VALUE BEEN
DISCUSS DISCUSSED IS MOVED

BUSINESS MEETING DIALOGUE

Begin the meeting with introductions with special attention paid to

newcomers.

Meeting Chairman: If we are all here, let's get started. First of all, I'd like you to
please join me in welcoming Jack Peterson, our Southwest Area Sales Vice
President.
Jack Peterson: Thank you for having me, I'm looking forward to today's
meeting.

Meeting Chairman: I'd also like to introduce Margaret Simmons who recently
JOINED our team.

2. REVIEWING PAST BUSINESS

It's a good idea to review past business shortly before moving on to the main
topic of discussion.

Meeting Chairman: We're here today to discuss ways of improving sales in rural
market areas. First, let's go over the report from the last meeting which wass
HELD on June 24th. Right, , over to you.

Alex Young: Thank you Mark. Let me just summarize the main points of the last
meeting. We BEGAN the meeting by approving the changes in our sales
reporting system DISCUSSED on May 30th. After briefly revising the changes
that will take place, we MOVED on to a brainstorming session concerning after
customer support improvements.

You'll find a copy of the main ideas DEVELOPED and in DISCUSSED in these
sessions in the photocopies in front of you. The meeting DECLAERD CLOSED
at 11:30.

3. BEGINNING THE MEETING

Make sure that everyone has an agenda of the meeting and stick to it. Refer to
the agenda from time to time during the meeting to keep the discussion on
track.

Meeting Chairman: Thank you Tom. So, if there is nothing else we need to
discuss, let's move on to today's agenda. Have you all RECEIVED a copy of
today's agenda? If you don't mind, I'd like to skip item 1 and move on to item 2:
Sales improvement in rural market areas. Jack has kindly agreed to give us a
report on this matter. Jack?

4. DISCUSSING ITEMS

Discuss items on the agenda making sure to paraphrase and clarify as you
move through the meeting.

Chris Morgan: Before I begin the report, I'd like to get some ideas from you all.
How do you feel about rural sales in your sales districts? I suggest we go round
the table first to get all of your input.
Alex Young: In my opinion, we have been focusing too much on urban
customers and their needs. The way I see things, we need to return to our rural
base by developing an advertising campaign to focus on their particular needs.

Anne Stevenson: I'm afraid I can't agree with you. I think rural customers want
to feel as important as our customers living in cities. I suggest we give our rural
sales teams more help with advanced customer information reporting.

Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?

Anne Stevenson: I just stated that we need to give our rural sales teams better
customer information reporting.

Chris Morgan: I don't quite follow you. What exactly do you mean?

Anne Stevenson: Well, we provide our city sales staff with database information
on all of our larger clients. We should be providing the same sort of knowledge
on our rural customers to our sales staff there.

Chris Morgan: Would you like to add anything, Tom?

Alex Young: I must admit I never thought about rural sales that way before.

Chris Morgan: Well, let me begin with this Power Point presentation
(Chrispresents his report). As you can see, we are developing new methods to
reach out to our rural customers.

Anne Stevenson: I suggest we break up into groups and discuss the ideas
we've seen PRESENTEND

5. FINISHING THE MEETING

Close the meeting by summarizing what's been discussed and scheduling the
next meeting.

Meeting Chairman: Unfortunately, we're running short of time. We'll have to

leave that to another time.

Jack Peterson: Before we close, let me just summarize the main points:
Rural customers need special help to feel more 12 VALUED

Our sales teams need more accurate information on our customers.

A survey will be COMPLETED to collect data on spending habits in these

areas.

The results of this survey will DELIVERED to our sales teaMs.

Meeting Chairman: Thank you very much Jack. Right, it looks as though we've
the main items Is there any other business?

Alex Young: Can we fix the next meeting, please?

Meeting Chairman: Good idea Donald. How does Friday in two weeks time
sound to everyone? Let's meet at the same time, 9 o'clock. Is that OK for
everyone? Excellent. I'd like to thank Chris for coming to our meeting today. The
meeting is CLOSED

The previous dialogue doesn't include greetings at the beginning. Read

the dialogue againg and write the most appropriate greeting to start the
meeting.

•Right, everyone has arrived now, so let´s get started.

•Bien, todo el mundo ha llegado, así que podemos comenzar.

•If we are all here, let´s start the meeting.

•Si estamos todos aquí, comencemos la reunión

• Now that everyone is here, shall we begin?

•Ahora que estámos todos aquí, ¿empezamos?

•Shall we get down to business?

•¿Nos ponemos manos a la obra? / ¿Hablamos de negocios?

•Well, since every is here, we should get started.

•Bueno, ya que todo el mundo está aquí, deberíamos estar empezando.
•Okay, we have a lot to cover today, so we really should get started.
•Bien, tenemos mucho que hacer hoy, así que deberíamos de verdad estar
empezando.

•Hello everyone. Thank you for coming today.

•Hola a todo el mundo. Gracias por venir hoy.

•Okay, let´s begin. Firstly, I´d like to welcome you all.

•Bien, empecemos. En primer lugar me gustaría dar la bienvenida a todos.

• Thank you all for coming at such short notice.

•Gracias a todos por venir en tan corto espacio de tiempo

•I really appreciate your attendance to this meeting.

•Aprecio mucho vuestra asistencia a esta reunión.

•For those
of you who don´t know me yet, I am…
•Para aquellos que todavía no me conozcan, Soy…

•Please join me in welcoming…

•Por favor, acompáñenme en dar la bienvenida…

•I´d like to extend a warm welcome to…

•Me gustaría extender esta calurosa bienvenida a…

•We are pleased to welcome…

•Estamos encantados de dar la bienvenida…

•Firstly, I´d like to introduce…

•En primer lugar, me gustaría presentar…