Section 1.

Task 1: Identify types/brand of softphone available in market (1 per student)

No Softphone Softphone Manufacturer Student’s Name

1 Zoom Zoom Video
Communications, Inc.

Task 2: Identify features for each of the selected softphone

No Softphone Features
1 Zoom HD video and audio
Bring HD video and audio to your meetings with support for
up to 1000 video participants and 49 videos on screen.

Streamlined calendaring
Support scheduling or starting meetings from Outlook,
Gmail, or iCal.

Team Chat
Chat with groups, searchable history, integrated file
sharing, and 10 year archive. Easily escalate into 1:1 or
group calls.

Meet securely
End-to-end encryption for all meetings, role-based user
security, password protection, waiting rooms, and place
attendee on hold.

Task 3: Identify the strength and weaknesses for each of the softphone

No Softphone Strength Weakness

1 Zoom Affordable at every level Could use more security

Task 4: Identify the hardware and software requirements in installing softphone

No Softphone Hardware Requirement Software Requirement

1 Zoom For Mac OS or Windows A software application such as
OS hardware Zoom installer to download the
requirements; Zoom apps via Windows, Mac,
Android and IOS.
2.5 GHz Dual Core Intel
Core i5 and higher
desktop CPU (single
screen)
2.8 GHz Quad Core Intel
Core i7 and higher
desktop CPU (dual or
triple screen)

Dual bank RAM for better

performance