Rillera, Guile Elis S.

NDA
BSN IV

1. What are the mode of communication

Interpersonal Communication

Students engage in direct oral or written communication with others.  Examples of

this “two-way” communication include but are not limited to conversing face-to-face,
participating in digital discussions and messaging, and exchanging personal letters.

Interpretive Communication

Students demonstrate understanding of spoken and written communication within

appropriate cultural contexts. Examples of this type of “one-way” reading or listening
include but are not limited to comprehension of digital texts, as well as printed, audio,
and audiovisual materials.

Presentational Communication

Students present information, concepts, and ideas in spoken or written form to an

audience of listeners or readers with whom there is no immediate interaction.
Examples of this “one-to-many” mode of communication include but are not limited to
a presentation to a group; creating and posting digital content; or writing reports,
compositions, or articles for a magazine or newspaper.

2. .What are the elements of communication

a. (1) sender- The person who intends to convey the message with the
intention of passing information and ideas to others is known as sender
or communicator.
b. (2) ideas- This is the subject matter of the communication. This may be
an opinion, attitude, feelings, views, orders, or suggestions.
c. (3) encoding- Since the subject matter of communication is theoretical
and intangible, its further passing requires use of certain symbols such
as words, actions or pictures etc. Conversion of subject matter into
these symbols is the process of encoding.
d. (4) communication channel- The person who is interested in
communicating has to choose the channel for sending the required
information, ideas etc. This information is transmitted to the receiver
through certain channels which may be either formal or informal.
e. (5) Receiver- is the person who receives the message or for whom the
message is meant for. It is the receiver who tries to understand the
message in the best possible manner in achieving the desired
objectives.
 f. (6) decoding- The person who receives the message or symbol from the
communicator tries to convert the same in such a way so that he may
extract its meaning to his complete understanding.
g. (7) Feedback- is the process of ensuring that the receiver has received
the message and understood in the same sense as sender meant it.

3. What are the Communication Process

The communication process refers to a series of actions or steps taken in

order to successfully communicate. It involves several components such as the
sender of the communication, the actual message being sent, the encoding of the
message, the receiver and the decoding of the message

4. What are the characteristics of communication

a. Aggressive Communication is a style in which individuals express their

feelings and opinions and advocate for their needs in a way that violates the
rights of others. Thus, aggressive communicators are verbally and/or
physically abusive.

b. Assertive Communication is the ability to express positive and negative

ideas and feelings in an open, honest and direct way. It recognizes our
rights whilst still respecting the rights of others.

c. Passive Communication is a style in which individuals have developed a

pattern of avoiding expressing their opinions or feelings, protecting their
rights, and identifying and meeting their needs. As a
result, passive individuals do not respond overtly to hurtful or anger-inducing
situations.

d. Passive-Aggressive Communication is a style in which individuals

appear passive on the surface but are really acting out anger in a subtle,
indirect, or behind-the-scenes way. ... Instead, they express their anger by
subtly undermining the object (real or imagined) of their resentments.

5. What are the different channels of communication

a. Formal channels

- A formal communication channel transmits information such as the goals,

policies and procedures of an organization. Messages in this type of
communication channel follow a chain of command. This means information
flows from a manager to his subordinates and they in turn pass on the
information to the next level of staff.

b. Informal channels
 -Within a formal working environment, there always exists an informal
communication network. The strict hierarchical web of communication cannot
function efficiently on its own and hence there exists a communication channel
outside of this web. While this type of communication channel may disrupt the
chain of command, a good manager needs to find the fine balance between the
formal and informal communication channel.

c. Unofficial channels

-The unofficial communication channel in an organization is the organization's

'grapevine.' It is through the grapevine that rumors circulate. Also those
engaging in 'grapevine' discussions often form groups, which translate into
friendships outside of the organization. While the grapevine may have positive
implications, more often than not information circulating in the grapevine is
exaggerated and may cause unnecessary alarm to employees. A good manager
should be privy to information circulating in this unofficial communication
channel and should take positive measures to prevent the flow of false
information.

Reference:
https://www.tutorialspoint.com/management_concepts/communication_ch
annels.htm
https://www.region10.org/programs/world-languages/resources/modes-of-
communication/
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