CSR ASSESSMENT

WITH ECOVADIS
Guidelines
January, 2020

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• This document has been prepared by Michelin and acts
only as a complement to other documents which may be
received from Ecovadis.

• It includes important information placed in yellow dialogue

boxes for easy identification, which looks like this :
Important Information
here. Please take note.

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 OUTLINE

1.ONLINE REGISTRATION

2.ONLINE QUESTIONNAIRE

3.SUPPORTING DOCUMENTATION

4.ECOVADIS FEES

5.HELP CENTER

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 ONLINE REGISTRATION

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ONLINE REGISTRATION After registration, you will receive an e-mail
from Ecovadis with the link to the
Registration takes ~ 5-10 minutes questionnaire

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ONLINE REGISTRATION
- Define the number of
employees

- Define the region(s) of

operations

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 ONLINE QUESTIONNAIRE

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ONLINE QUESTIONNAIRE
LANGUAGES AVAILABLE
English, Francais, Deutsch, Espagnol, Italiano,
Portuguese, Chinese, Japanese, Russian, Dutch

INVITE COLLEAGUES TO HELP

COMPLETE THE ASSESSMENT THE SUPPORTING DOCUMENTS ARE
PROCESS. KEY TO YOU EVALUATION!
• Several colleagues can be invited to work on the • The questionnaire is here to help you collect the
questionnaire by creating user accounts for documents, your score will be based on their
them. analysis only.
• It can be collaborative since different • Declaring a fact without the appropriate
departments are often concerned (HR, document will not improve your score.
Production, etc.).

You have 14 working days to complete the questionnaire

You can save your work and come back to the questionnaire
later. Take your time to fill in all the questions.

NOTE: You can ask for an extension if necessary.

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ONLINE QUESTIONNAIRE (cont.)

Preparation in advance
Prepare supporting documentation
Gather all the relevant CSR documents covering the following areas:
Environment, Social, Ethics and Sustainable Procurement
Involve colleagues from other departments (i.e. HR, Quality, etc.), as well as from
the top management

Possible irrelevant questions

Answer "Not relevant" or "Do not know“ (you will not be penalized)
Enter additional information or explain in comment areas

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 SUPPORTING DOCUMENTATION

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SUPPORTING DOCUMENTATION
Compiling supporting
documentation takes time… Your answers to the questionnaire can only be credited if they
are supported by the requested relevant documentation.
If you validate the questionnaire without providing any
supporting documentation, your score will be MINIMUM.

Again, the supporting documents

are KEY to your evaluation!

Your score will only be based on

their analysis.

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SUPPORTING DOCUMENTATION (cont.)
Valid document
examples
✓Environmental policy
✓Waste management policy
✓Corruption policy

Relevant CSR documentation ✓Operating procedures

✓Internal trainings
✓Actions described in CSR
Environment reports
✓CSR certifications (ISO 14001,
Social – Labor practices & Human rights OHSAS 18001)

Ethics – Fair Business Practices ✓KPIs reported in Annual

reports, CSR reports
✓Monitoring of KPIs in internal
Sustainable Procurement – Supply Chain excel database

All types, languages, formats accepted

Annual report, CSR report, Charter, Policy, Certificate, Procedure, KPI reporting
file, Audit report, Risk Assessment, Corrective Action Plan, Picture, Newsletter,
Webpage / Intranet extract, ICPE certificate etc.

Full documents or extracts only

NB: Policies are valid for 7 years, and KPIs for 2 years
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IF YOU HAVE QUESTIONS
Help center hotline :
Help center website : https://support.ecovadis.com/hc/en-us

You have access to ‘Useful Ressources ‘ on the platform including

information on the EcoVadis CSR assessment (methodology, etc…),
CSR guidance and CSR glossary.

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 ECOVADIS FEES

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ECOVADIS FEES EcoVadis will contact you one month before
the end of your annual subscription in order
to propose you to renew it for next year.
The subscription fees is based
on the company’s size and the Please note that if your score is above 45, as
per Michelin rules, your score is valid for 2
type of subscription selected
years. You can therefore ask for the
subscribtion to stop. THE SUBSCRIBTION
SIZE OF COMPANY WILL BE AUTOMATICALLY RENEWED IF NOT
UNSUBSCRIBED.
Extra-Small : 1 – 25 employees
Small: 26 – 99 employees If your score is below 45, you will be engaged
Medium: 100 – 999 employees to set up an action plan and be assessed next
Large: 1000 + employees year. We strongly recommend you use the
EcoVadis platform to upload your corrective
SUBSCRIPTION MODES action plan.

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ADDITIONAL INFORMATION

1. About EcoVadis

2. EcoVadis Methodology

3. Score scale and scorecard understanding

4. Improvement: Corrective Action Plan

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 ABOUT ECOVADIS

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 ABOUT ECOVADIS

▪450 Leaders Easy to use, managed

▪Cumulative spend service for CSR
2,5Tn$/yr performance:
▪ 60,000+ companies per
year…
▪in 198 industry sectors…
Connected ▪in over 155 Countries
▪70% are small- and
medium-sized businesses

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 ECOVADIS METHODOLOGY

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 METHODOLOGY: 21 CSR CRITERIA IN 4 THEMES

I. ENVIRONMENT II. SOCIAL III. ETHICS

Policies - Actions - Results

Energy Consumption & GHG

Water
Biodiversity
Local & Accidental Pollution
Materials, Chemicals & Waste
Product Use
Product End-of-Life
Customer Health & Safety
Sustainable Consumption
Employee Health & Safety
Working Conditions
Social Dialogue
Corruption & Bribery
Career Management & Training
Anti-Competitive Practices
Responsible Information Mngt
Child & Forced Labor
Discrimination
Fundamental Human Rights

Supplier Environmental Practices

Supplier Social Practices IV. SUPPLY CHAIN

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 METHODOLOGY: CUSTOMIZED ASSESSMENT

A customized questionnaire and

evaluation model is generated
according to:
– the SUPPLIER INDUSTRY SECTOR,
– its SIZE,
– its COUNTRIES OF OPERATIONS.

NB. The EcoVadis questionnaire is

available in English, Francais, Deutsch,
Espagnol, Italiano, Portuguese, Chinese,
Japanese, Russian, Dutch.

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 SCORE SCALE AND SCORECARD
UNDERSTANDING

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 8
UNDERSTANDING THE SCORING SCALE
CSR Likely
Performance Outcome
Innovation

• Structured and proactive CSR approach

High • Policies and tangible actions on all topics with detailed implementation info
85 - 100 OUSTANDING • Comprehensive CSR Reporting on actions & KPIs
Opportunity
• Innovative practices and external recognition
• Structured and proactive CSR approach
65 - 84 ADVANCED
Medium • Policies and tangible actions on major topics with detailed implementation info
Opportunity • Significant CSR Reporting on actions & performance indicators

• Structured and proactive CSR approach

45 - 64 CONFIRMED Engaged • Policies and tangible actions on major topics
• Basic reporting on actions or performance indicators

Medium • No structured CSR approach

25 - 44 PARTIAL
Risk • Few engagements or tangible actions on selected topics
• Partial certification or possible products with eco-labels

High • No engagements or tangible actions regarding CSR

0 - 24
Risk

NONE • Evidence in certain cases of misconduct (e.g. pollution, corruption)

Risk

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 ECOVADIS SCORECARD

SUPPLIER CSR
PERFORMANCE
Scale of 0-100
(overall and by theme)

STRENGTHS &
IMPROVEMENT AREAS
(Sector Specific)

SPECIFIC COMMENTS
(Short explanation of the
score)
360° WATCH

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 HOW TO READ AND UNDERSTAND A SCORECARD

OVERALL & THEME SCORES

Two things to keep in mind:
A) Score of each theme A

B) Weight of each theme in the

overall score (i.e. the level of
relevancy)
B

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 HOW TO READ AND UNDERSTAND A SCORECARD

A B
BENCHMARK
Two things to keep in mind:
A) Countries of suppliers
benchmarked
B) Activity of suppliers benchmarked

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 HOW TO READ AND UNDERSTAND A SCORECARD

STRENGTHS & IMPROVEMENT

AREAS
Three things to keep in mind:
A) Qualitative basis of score
(Policies → Actions → Results) A

B) More information available B

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 IMPROVEMENT: CORRECTIVE ACTION
PLAN

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CORRECTIVE ACTION PLAN
If score obtained is less than 45/100,
Michelin will require that a correction action plan is established within 2 months after
the score is issued.

The action plan should be uploaded

on the platform.

Make sure to include due dates.

The Corrective Action Plans will be monitored.

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CORRECTIVE ACTION PLAN
You can upload a global action plan at once:

(Or create an action for each improvement area).

Attention : documents uploaded in Corrective Actions can be taken into account during the
next assessment, you will not need to re-upload those documents (they will be saved on
your Doc library) but you will need to make sure to link these documents to the answer

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 THANK YOU

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