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3. a. What is software? 2
b. Write down the different types of software? 4
c. Distinguish between application software and program software. 6
d. Distinguish between RAM and ROM 4
5. a. What is WINDOWS? 2
b. Write down the advantages of using WINDOWS. 4
c. Define the followings; (any five) 10
i) Desktop
ii) Start menu
iii) Recycle Bin
iv) My Computer
v) Control Panel
vi) Dial-up Networking
vii) Internet Explorer