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2015 Sustainability Report
About this Report
This is Lotte Chemical’s ninth annual sustainability report. We provide this report as a
response to our stakeholders’ interest and demand for topics related to the economy,
environment, and society. We will continue to publish the report every year in order to
provide information about our sustainability management performances and to utilize
it as a communication channel with diverse stakeholders.
Introduction
This Report covers Lotte Chemical’s sustainability performances and activities from
January 1 through December 31, 2015. To provide a better understanding for achieve-
ments with quantitative results, data from the last three fiscal years are also enlisted
for stakeholders to grasp the market trend. Year-on-year data is based on December 31
of each fiscal year and some data with period gap are reported with additional state-
ments.
Reporting Principle
The 2015 Lotte Chemical Sustainability Report was written according to the Core Op-
tion of the GRI (Global Reporting Initiative) G4 Guideline. Detailed indicators and re-
porting contents based on the recommendation of GRI Index are stated on pages 82
through 85.
Reporting Scope
This report covers sustainability management activities and performances of Lotte
Chemical’s headquarters in Seoul, Daejeon Research Institute, Yeosu Plant, Daesan
Plant, and Ulsan Plant. Our subsidiaries and overseas plants are also mentioned with
respect to some issues. Financial data in this report was drawn up on the basis of con-
solidated financial statements (K-IFRS).
* Some data related to the petrochemical business acquired from Samsung affiliates are included in our
sustainability report from this year.
Assurance
An independent and objective Assurance Institution verified the credibility of the con-
tents in this report, and the results are stated on pages 88 through 89.
30 Governance
28 Basis on
Sustainability 32 Sustainability Management System
34 Risk Management
36 Ethical Management
38 Activating Stakeholders’ Engagement
40 Materiality Test
44 Issue 1 Environment
42 Material
Issues 52 Issue 2 Safety
56 Issue 3 Labor & Human Rights
66 Issue 4 Supply Chain Management
70 Issue 5 Customer Value
74 Issue 6 Social Contribution
82 GRI G4 Index
81 Appendix
86 Lotte Chemical’s Declaration of Human Rights
87 Accolades and Membership of Association
88 Independent Assurance Report
90 Consolidated Financial Statements
92 Production Capacity of Main Products
93 Sustainability Data
LOTTE CHEMICal 2015 Sustainability Report
I would like to ask for your support and interest in Lotte Chemical as we
advance to become a “Global Top 10 Chemical Company”, growing
beyond the development of the last four decades.
04
Overview Letter from About Introduction Lotte Chemical in Your
the CEO Lotte Chemical of Business Everyday Life
On the occasion of the 40th anniversary, Lotte Chemical set up a “Global Top 10 Chemical Company” as a new corporate vision. To re-
alize the goal, we are actively working on sustainable management. We have published sustainability report every year and utilize it
as a communication channel with external stakeholders.
Capitalizing on the capability and experiences accumulated during the history of us, we struck strategic large-scale M&A deals that en-
abled us to realize the economy of scale. We also take pride in our technological prowess, strong enough to build overseas plants on our
own. In particular, we have grown to a comprehensive chemical firm, by securing the capabilities of producing diversified products from
petrochemical-based materials, including of olefin and aromatic series, to functional resin. Now, we are leading the Korean petrochemi-
cal industry through the development of high value-added products , which are also environmental-friendly . These products are the re-
ward for our continued R&D efforts and brought us an excellent business result last year.
In the meantime, the current business environment calls for new challenges and innovation from Lotte Chemical. Continued low oil
prices, possible interest rate hikes of the US and the slowing growth of the Chinese economy that is the biggest demand source are
our major risk factors. In addition, domestic petrochemical players that use low-cost feedstock are waging ever-fiercer competition
against each other, while refineries are expanding their presence to the petrochemical business. China has also been increasing its
self-sufficiency, and leading companies are accelerating the pace of technology monopolization. All these are aggravating difficulties
in business.
To tackle these challenges, Lotte Chemical made its initial foray into the synthetic rubber business through partnership. In addition,
we secured an opportunity to diversify our business portfolio via the acquisition of chemical businesses of Samsung affiliates chemi-
cal businesses , which can help bolster both the engineering plastic business and the fine chemical business. As an effort to make di-
versifications in the feedstock supply chain, we completed the construction of a chemical complex in Surgil, Uzbekistan. In addition,
we are implementing the US shale gas-based project as well as the joint venture project with Hyundai Oilbank as planned.
We are making all-out efforts to develop environmentally friendly technology, by fortifying research not only on products of existing
businesses, but also on megatrends that center on water processing, energy storage system (ESS) and bio products.
Globally, corporate social responsibility that is mainly about environment and safety, ethical management, mutual growth and
co-prosperity with local community does not end in an obligation that a company has to fulfill. It is a factor that determines the life
and death of a business. All employees of Lotte Chemical put environment and safety ahead of anything else and strengthen corre-
sponding efforts. The company also makes efforts to use energy efficiently and minimize greenhouse gas emissions and environmen-
tal degradation. For ethical management practice, we run the ethical management system under which we hold weekly ethical man-
agement education and operate “Shinmungo”, all of which is designed to establish transparency and fairness in transactions. To grow
with partners, we are running Mutual Growth Fund and are actively working on supportive steps that strengthen their competitive-
ness, including Mutual Growth Academy and technological support. We are also carrying out various activities which have been con-
ceived to develop with local communities, including book donations to schools in our region, volunteer services for home repairs and
local talent employment.
Going forward, Lotte Chemical firmly promises to faithfully serve its due role as a social enterprise, listening to the voices of different
stakeholders with an open mind, and reflecting them actively in our business.
We ask for your interest in and support to Lotte Chemical as we proceed on our vision of becoming a “Global Top 10 Chemical Compa-
ny”, growing beyond the development of the last four decades.
Lotte Chemical will be a company that is respected and entrusted through active communications with stakeholders, based on its
sustainability management.
May, 2015
President & CEO, Lotte Chemical Corp.
Huh Soo-young
05
LOTTE CHEMICal 2015 Sustainability Report
Russia
UK
Poland
Uzbekistan
Korea
Turkey
Japan
China
Vietnam
Malaysia
Singapore
Indonesia
General Information
3.16
Lotte Chemical 51, Boramae-ro 5-gil, Dongjak-gu,
Corporation
March 16, 1976 Seoul(Sindaebang-dong)
06
Overview Letter from About Introduction Lotte Chemical in Your
the CEO Lotte Chemical of Business Everyday Life
US
HQ in Seoul
Daesan
Plant Research Institute
Ulsan Plant
Yeosu Plant
Peru
Global Network
Head Office Seoul Lotte MRC Daesan LC Shanghai Trading Shanghai, Japan Tokyo
Research Institute Daejeon SEETEC Daesan China USA Houston
Plant Yeosu·Daesan·Ulsan KP Chemtech Ulsan LC Gaheung Zhejiang, China Hong Kong Hong Kong
Sales Branch Daejeon·Daegu· Sambark LFT Yesan·Asan LC Gaheung EP Zhejiang, China Russia Moscow
Busan DACC Aerospace Wanju LC Hefei EP Anhui, China Turkey Istanbul
Lotte Mitsui Chemical Yeosu LC Shenyang EP Liaoning, China Vietnam Ho Chi Minh
Lotte Versalis Elastomers Yeosu LC Sanjiang Zhejiang, China Peru Lima
LC Titan Johore, Malaysia,
Jakarta, Indonesia
LC Alabama Alabama, USA
LC UK Wilton, UK
LC PL Karachi, Pakistan
LC Poland Warsaw, Poland
LUSR Malaysia
LC USA Delaware, USA
LACC Louisiana, USA
LCLA Louisiana, USA
07
LOTTE CHEMICal 2015 Sustainability Report
Introduction of Business
Company Information
Since its establishment in 1976, Lotte Chemical has grown to a leading chemical company in Korea, securing a stable and profitable
business portfolio through continuous facility expansion and business expansion. We are currently operating world-class production
plants in Yeosu, Daesan, and Ulsan. Our flagship products include HDPE, LLDPE, EVA, PP, functional resin, EG, SM, BD, PET and PIA.
Quality recognition on these products led to exports to more than 110 countries throughout the world. Our efforts in M&A and devel-
oping overseas markets allowed us to supply quality products to more countries. In addition, by launching a Chinese subsidiary and
branches in Hong Kong, Japan, Peru, Russia, the US and Vietnam, Lotte Chemical is putting spurs to sharpening its competitive edge
in global areas. To become a “Global Top 10 Chemical Company”, the company is committed to advancing itself to be a top-tier player
in an industry that considers enhancing the value of life and the harmony with environment.
VISION 2020
Lotte Chemical is opening the chapter of a prosperous future, based on trust to humans and love of nature. Leveraging the unwaver-
ing spirit of creation and the unswerving attitude of challenge, we have evolved to a leading company. Under the VISION 2020 laid out
in 2016, the company is taking a big step to be a “Global Top 10 Chemical Company”.
Management Policies
Focusing capabilities on Listening to voices of local Recruiting talented Supplying eco-friendly Evolving into a global
businesses that provide communities and human resources and products through premium brand by
competitive edge and reflecting them in our developing them as reducing energy use and providing customers with
expanding the horizons to businesses global talents to lead our innovative management products and services to
relevant areas future growth to fulfill our social maximize their
responsibility satisfaction and trust
08
Overview Letter from About Introduction Lotte Chemical in Your
the CEO Lotte Chemical of Business Everyday Life
Daesan Plant
Ulsan Plant
employees
525 persons
Bolster competitiveness of
The acquisition of Hyundai Petro- products and lead the efforts
chemical in 2003 brought this plant of mining new growth
to Lotte Chemical. Since the busi-
engines researchers
ness deal, the firm greatly increased
its production capacity by expanding
NCC lines. The plant is now a record
346 persons
The starting point of the
holder for energy optimization by
business unit and duration of oper- The institute was founded within petrochemical business of
ating days without an accident. The Yeosu Plant in 1986, before being Lotte Chemical
plant is expected to jump to a higher moved to its current location in
Daeduk in 1991. In 2005, it became employees
level as scheduled construction of
EOA and MX production lines is ex- an integrated research home for 858 persons
pected to bring an additional growth. Lotte Daesan Petrochemical, KP
Chemical and Lotte Chemical after
Yeosu Plant began its operation in
A vertically integrated plant
their merger. for aromatic products
1979 and has produced synthetic
Now, the research center is strength-
resin, basic petrochemicals and ba-
ening the competitiveness of existing
sic chemicals. The plant plans to
products, by developing polyolefin, employees
strengthen its global and domestic
engineering plastic and functional
competitiveness not only through 439 persons
new materials and is taking the lead
expanding business scope and scale,
in mining a new growth drive via
which would be possible by adding
studying megatrends. Ulsan Plant built on own plant tech-
new lines to existing capacity and
building new plants, but also by es- nology has installed an efficient pro-
tablishing a vertical integration that duction process which is consolidat-
will be an edge in the international ed with one pipe line. The plant is
business. vertically integrated so that raw ma-
terials of aromatic products can be
made into final products in the plant
itself.
09
LOTTE CHEMICal 2015 Sustainability Report
EPP EVA
PET TPE
PC BD
EG LDPE
10
Overview Letter from About Introduction Lotte Chemical in Your
the CEO Lotte Chemical of Business Everyday Life
EPP (Helmet)
EVA (Shoes)
BD (Tire)
PC (Cellular phone)
EG (Clothes)
11
LOTTE CHEMICal 2015 Sustainability Report
PP (Clear File)
SM (Notebook Cases)
PC (Ball-point Pen)
EG LDPE
10
Overview Letter from About Introduction Lotte Chemical in Your
the CEO Lotte Chemical of Business Everyday Life
PP SM
LDPE PC
PET EPP
11
LOTTE CHEMICal 2015 Sustainability Report
LottmerᆞTPOᆞTPOᆞLFT
PMMA HDPE
EOA
12
Overview Letter from About Introduction Lotte Chemical in Your
the CEO Lotte Chemical of Business Everyday Life
Lottmer (Wiper)
13
LOTTE CHEMICal 2015 Sustainability Report
PIA (Bathtub)
PIA is the raw material for producing PET bottles, adhesives, coating
agents, and paint for vehicles. It is a high value-added and technology-
intensive product , which is manufactured only by 7 companies from
7 countries, which include US, Japan, Spain, Singapore, and Korea.
Lotte Chemical became the world’s 5th PIA developer and is the only
company that can currently produce PIA in Korea.
WPC (Chairs)
SM (TV housing)
PMMA HDPE
EPP (Artificial Leather Sofa)
EOA
12
Overview Letter from About Introduction Lotte Chemical in Your
the CEO Lotte Chemical of Business Everyday Life
HDPE PIA
WPC
SMᆞEPP
13
Business Highlight
Lotte Chemical is taking an energetic step toward the global stage to
shape a better future as Korea’s representative chemical company.
16 Lotte Chemical’s 40-year History 22 Strengthening Global Business
Competitiveness
20 Acquiring the Petrochemical 24 Research and Development
Business of Samsung Affiliates
Lotte Chemical’s 40-year History
The Beginning
1988.04
1988.11 1991.02
1974.10
Established a comprehensive
Signed a contract for joint
disaster prevention system
investment
(all plants)
1976.03 1991.05
Completed IPO
the SPP plant
1991.05
1988.11
Selected as a new
Held an inaugural naphtha cracking
meeting and company in Yeocheon
established the Complex
company
1980.01 1988.11 Completed the SEG plant
1976.04 Held a joint ceremony
for the completion of 1991.06
Yeocheon
Petrochemical Complex
1979.12
Established R&D
Institute
No. of employees
Started commercial 950persons
production (all plants)
Sales
Sales
100,417,820 280,433,891
No. of employees
Operating profit
60persons Operating profit
8,356,117 17,402,858
1990-2000
Growing into a Chemical Company
The Growth
2001.01
Conducted the code
of ethics throughout
1997.01 the company
1993.03 1999.04 2001.02
Designated as a
Won the IR52 Jangyoungshil testing lab for KOLAS
Completed Completed
Award (adhesive resin ADPOLY) (Daedeok R&D
the 3PE plant the MMA plant
Institute)
1995.12
Established the environmental
management system (EMS) No. of employees
941persons
Sales
975,453,908
Operating profit
57,977,716
2000
Business Highlight Lotte Chemical’s Acquiring the Petrochemical Strengthening Global Research and
40-year History Business of Samsung Affiliates Business Competitiveness Development
2000-2010
Becoming a Global Player
The Leap
2008.02
2010.11
2004.04
Signed a contract to
establish Uz-Kor Gas Acquired TITAN Chemicals, Malaysia
Established the CPE Joint Venture Chemical
in China 2010.11
2008.03
2004.07
1,177,554,548 1,470,101,403
2010 2011
2015.02
Acquired water treatment business of
Samsung SDI
2015.04
Completed PE catalyst plant in Yeosu
2010-Current
2015.06
Signed a joint contract for ethane
cracker with Axiall, USA
The Flight
Completed the Malaysia BR plants
2012.04
Signed a joint contract for Ube 2013.01
Industrial’s Titan BR Project Signed a contract for synthetic 2015.10
rubber production with Versalis
2012.05
2013.05
First company to produce and Extended the Research Institute building Produced synthetic xylene with
supply Bio PET in Korea Hyundai Oil Bank Signed a
2013.11 contract to establish a joint
2012.12 venture with “Hyundai Chemical”
2014.04
Established LOTTE Chemical
Produced NCC for 3,000 consecutive days USA for shale gas business
Merged KP Chemical and changed the name at Yoesu plant
to Lotte Chemical 2014.06
2013.12
Expanded the production
capacity of PIA
2013.12
Signed a contract for acquiring ESS
license with ZBB
No. of employees
Sales 2,791persons
Sales Sales
15,902,803,025 16,438,935,363
14,858,969,270
Sales
11,713,338,201
Operating profit
Operating profit Operating profit Operating profit
1,611,119,465
371,731,468 487,422,719 350,928,518
* Petrochemical business of Samsung affiliates: Samsung SDI’s chemical division, Samsung Fine Chemicals, and Samsung BP Chemical.
The division boasts the second biggest production capacity in terms of high value-added synthetic res-
Growth potential of in (used for home appliance and electronic products, inner and outer automobile parts) and enjoys the
former Samsung SDI’s sixth largest market share in the global market. The business is expected to continue its growth, thanks
chemical division to growing Chinese demand. In addition, the business sector that supplies highly strong and high im-
Current) Lotte Advanced pact-resistant materials is No. 1 in terms of the domestic market share of PC and artificial marble. It is
Materials operating eight overseas production and sales corporations in countries like China, Hungary and Mexi-
co, as well as a plant in Yeosu, Korea.
Growth potential of Outstanding technology of the company in the area of chlorine and cellulose line-up (largely used in
former Samsung Fine construction, industrial, textile and medical fields) has a competitive edge in both domestic and global
Chemicals markets, by adding production facilities, developing new markets and reducing costs. In addition, ace-
Current) LOTTE Fine tate of Samsung BP Chemical(current. Lotte BP Chemical), a joint venture between Samsung and BP
Chemical Chemicals, sustains its overwhelming market share in the Korean market.
20
Business Highlight Lotte Chemical’s Acquiring the Petrochemical Strengthening Global Research and
40-year History Business of Samsung Affiliates Business Competitiveness Development
2004
Acquired Competing on the global stage
KP Chemical
2009
Acquired Pakistan PTA
LOTTE CHEMICal 2015 Sustainability Report
Domestic
Isoprene
business project
Domestic Domestic
Joint venture Groundbreaking
for mixed xylene production of synthetic rubber plant
Lotte Chemical launched Hyundai Chemical Co., Ltd., a joint Lotte Chemical established a joint venture ‘Lotte Versalis
venture with Hyundai Oilbank in May 2014, in order to start Elastomers’ in October 2013 in cooperation with Versalis, It-
a project worth KRW 1.2 trillion. The purpose of the project aly’s state-run oil company, well known for its leading syn-
was to refine condensate crude oil and produce mixed xy- thetic rubber technology. Founded in 1989, Versalis is com-
lene. Hyundai Chemical, a 40-60 joint venture between pletely owned by the state-run Eni, Italy. It is a well-known
Lotte Chemical and Hyundai Oilbank, will be established petrochemical company for its worldclass technology in
within Daesan Plant of Hyundai Oilbank (land area covering synthetic rubber, operating olefin and synthetic plants in It-
260,000㎡) with the commercial operation set to begin by aly and across Europe.
early 2017. The completion of the project will allow Hyundai Lotte Versalis Elastomers will build a plant with the produc-
Chemical to annually produce 1.2 million tons of mixed xy- tion capacity of 200,000 tons of SSBR (next-generation syn-
lene to be supplied to Hyundai Cosmo, an affiliated compa- thetic rubber material) and EPDM (used for tire tube) in Yeo-
ny of Hyundai Oilbank. 1 million tons of light straight run su. The construction of the plant has been underway since
naphtha will be provided to Lotte Chemical. To date, Lotte October 2015 and is scheduled to make a commercial pro-
Chemical and Hyundai Oilbank have been largely depend- duction by the first half of 2018. Expected business effects
ent upon imported mixed xylene. However, we expect to se- are KRW 600 billion in sales, KRW 300 billion worth of im-
cure a stable source of mixed xylene through this project. port-substituting effect, KRW 300 billion worth of export in-
Furthermore, the self-procurement of xylene and light crease and about 150 thousand new jobs. Lotte Chemical is
straight run naphtha will save the two companies up to KRW also planning to build a new plant to produce 50,000 tons of
2 trillion per year, along with the expected annual revenue SIS and SBS by the second half of 2018 with the aim of tar-
of KRW 3 trillion coming from kerosene and diesel exporta- geting the hot melt adhesive market. Lotte Chemical will
tion. Lotte Chemical and Hyundai Oilbank will upgrade their provide the main raw materials, operating sites and struc-
respective competitive edge in the market thanks to this tures while Versalis will contribute proprietary technologies,
strategic partnership, ultimately providing a breakthrough technical engineering and expertise for the plant. The busi-
for the slowing domestic refinery and petrochemical indus- ness expansion will allow Lotte Chemical to upgrade its
try. competitive edge while diversifying business portfolio.
22
Business Highlight Lotte Chemical’s Acquiring the Petrochemical Strengthening Global Research and
40-year History Business of Samsung Affiliates Business Competitiveness Development
Uzbekistan
Completion
of Surgil project
Malaysia USA
Titan NC Ethane cracker
expansion project plant construction
The name TE-3, an ethylene facility expansion project, was In December 2015, Lotte Chemical and US company Axiall
determined to stand for the third project of Titan (the first made joint venture agreements on the construction of an
and the second project were done before Lotte’s acquisition ethane cracker plant in Louisiana, USA. The deal is to pro-
of the Malaysian company in 2010). The project, initiated af- duce one million tons of ethylene annually, making use of af-
ter Basic Engineering Kick Off Meetingwith KBR in August fordable ethane made from North American shale gas. The
2014, is currently at phases of detailed engineering and ethylene product will be supplied both to Lotte Chemical and
construction with a schedule of completion by May 2017. Axiall. Lotte Chemical is carrying out another project that
When completed, the new plant will use K-COT (KBR Cata- makes 700 thousand tons of EG, using the material supplied
lytic Olefins Technology) converter, an FCC (Fluidized Cata- by the joint venture company, on the project site, at the same
lytic Cracking) converter, to crack naphtha, and this will be time. The joint investment will allow Lotte Chemical to be the
a departure from existing ethylene plants that make use of first Korean petrochemical company that uses locally-extract-
furnace (stream cracker). Lotte Chemical aims to be the first ed shale gas for the purpose of the ethane cracking business,
company in the global petrochemical business to introduce thanks to which, the company’s production capacity of ethyl-
FCC converter to naphtha cracker for commercial produc- ene will be increased from 2.82 million tons to 3.72 million,
tion,. The K-COT is expected to convert a wide range of and that of EG from 1.13 million tons to 1.83 million. Leverag-
feeds, from C4 to C10, to olefin at higher rates, up by 10 to ing the largescale production post, we will be focusing on de-
25%, compared with the conventional converting way (fur- veloping markets not only in North America but in Europe as
nace). This will bring a higher profitability in the operation well. Together with the Surgil project in Uzbekistan, this busi-
of the plant. This project will make olefin supply go smooth- ness cooperation will increase the quantity of affordable gas
er for Titan not just in Malaysia alone, but also in Indonesia. material and reduce the dependency on naphtha. Through
It will also be of help while studying the profitability and this, the company wants to diversify raw materials, produc-
feasibility of future domestic and overseas ethylene expan- tion base camps and sales regions, hoping to enhance global
sion projects. competitiveness.
23
LOTTE CHEMICal 2015 Sustainability Report
Led by the highest level of R&D capabilities in the Korean petrochemical industry, Lotte Chemical is releasing a series of brand new
technologies and products. Lotte Chemical Research Institute will take the lead in identifying new growth engines continuously, to lay
the ground for sustainable growth and to contribute to the growth of the national economy.
Optimizing R&D portfolio Commercializing R&D results Building efficient R&D network
24
Business Highlight Lotte Chemical’s Acquiring the Petrochemical Strengthening Global Research and
40-year History Business of Samsung Affiliates Business Competitiveness Development
Strategy Details
Bolster
• Develop petrochemical feedstock specialty products that are based on olefin and aroma and secure source
competitiveness of
technologies
basic chemical
• Maximize synergy with the chemical business that formerly belonged to Samsung, utilizing self-developed and
Create synergy with
acquired technologies in an integrated way
acquired firms
• Expand high value-added products according to feedstock portfolio diversification
Secure new growth • Facilitate the commercialization of membrane for water treatment, ESS and environmentally-friendly products
engine through more proactive R&D efforts
Investments in R&D
25
LOTTE CHEMICal 2015 Sustainability Report
* Membrane for water treatment: A thin piece that filters water pollutants, improving water quality and helping solve water-shortage problems
26
Business Highlight Lotte Chemical’s Acquiring the Petrochemical Strengthening Global Research and
40-year History Business of Samsung Affiliates Business Competitiveness Development
Awards
Lotte Chemical’s ceaseless R&D efforts are recognized through international certifications and awards. Lotte Chemical will continue to
increase investments in research to become a world-leading chemical company.
A Concept Car “Intrado”: JEC Europe Innovation Award NET certification conferment ceremony NET certificate
In March 2015, Lotte Chemical received the JEC Europe 2015 In-
novation Award for its carbon fiber composite and environmental-
ly friendly materials employed in main parts of Intrado, one of
Hyundai Motor’s concept cars. The development of the material
was carried out through R&D collaboration between the two firms.
The conference is one of the world’s biggest events for composite
materials, and some 1,200 companies from about 90 countries
participate in it every year. The concept car features less torsion,
thanks to its solid and strong structural frame, provides more op- Innovation Award at the JEC Europe 2015 Certificate of JEC Award
tions for body frame materials, does not require expensive tools
for repair and cuts down the weight of the structural body by half.
CLFT : Door Module CFRP : Roof 1 CFRP (Carbon Fiber Reinforced Plastic)
CFRP : Side Panel
: An extremely strong and light fiber-reinforced plastic which
Bio Based PC contains carbon fibers
: Head Lamp Lenz 2 CLFT (Carbon Long Fiber Reinforced Thermoplastic)
: A long fiber reinforced thermoplastic composite material
3 Bio Based PC (Bio Based Polycarbonate)
: Engineering plastic made from bio mass
CFRP : Front Bumper Waterborne Primer 4 Waterborne Primer
Back Beam CFRP : Main Frame : Eco-friendly Painting : Eco-friendly resin that substitutes existing CPP
27
Basis on Sustainability
Performance
Partnership
30 Governance 36 Ethical Management
Passion
Originality
Customer-focus
LOTTE CHEMICal 2015 Sustainability Report
Governance
Lotte Chemical pursues advanced management activities through transparent and fair corporate governance, through which we will
maximize our corporate value and protect the interest of stakeholders.
Board of Directors
The Board of Directors (BOD), the supreme decision-making body at Lotte Chemical, consists of three internal and four external direc-
tors. The appointment of Board members follows the procedure designated by relevant laws including the Commercial Act to ensure
objectivity and fairness. Internal directors are appointed by the recommendation of the BOD and external directors are nominated by
the External Director Candidate Recommendation Committee in consideration of their professionalism. The CEO, who knows our
management activities the most, serves as the chairman of the BOD.
Lotte Chemical operates three subcommittees - External Director Attendance rate of external directors
Candidate Recommendation Committee, Internal Transaction Com- 100%
(Unit: %)
mittee, and Audit Committee - under the BOD. The External Director
96%
93%
Candidate Recommendation Committee’s roles are recommending
candidates with expertise for external directors. Internal Transaction
Committee’s roles are approving internal transactions with a certain
scale. And Audit Committee is conducting internal audit to secure
fairness in corporate management, respectively.
2013 2014 2015
Audit Committee
All Audit Committee members are appointed at the shareholders’
meeting and their tenure is set by the articles of incorporation, which ensures the independence of the committee. The committee
contributes to establishing sound corporate governance by focusing on preventive and preemptive audits from the decision-making
stage to post-audit on job execution in order to fundamentally avert conflicts of interest. The Audit Committee meeting is held at least
quarterly in accordance with its rule.
30
Basis on Sustainability Governance Sustainability Risk Ethical Activating Stakeholders’ Materiality
Management System Management Management Engagement Test
Share Ownership
Lotte Chemical’s share ownership structure is stable. Shareholders are able to exercise their rights within the scope stipulated in rele-
vant laws and regulations.
Shareholder Structure
31
LOTTE CHEMICal 2015 Sustainability Report
Lotte Chemical laid out a vision and a systemic strategy for sustainability management. To act on them, the company has bolstered
the implementation of detailed action plans, establishing the foundation for sustainable growth.
Sustainability
Management
Strategy
in 2016 Upgrading R&D Developing and Committing to safety Strengthening Developing global Realizing ethical
competency managing new and environmental response to market talents management and
businesses management changes social responsibility
Implementation System
Education Programs Others
CEO
Strategic Environmental Safety General Support Corporate Office Support Procurement Legal Affairs
Management Team Management Team Team Communication Team Team at worksite Team Team
32
Basis on Sustainability Governance Sustainability Risk Ethical Activating Stakeholders’ Materiality
Management System Management Management Engagement Test
33
LOTTE CHEMICal 2015 Sustainability Report
Risk Management
Lotte Chemical has been operating an integrated risk management system to quickly respond to potential business risks that might
occur within and outside of us, by identifying them in advance. It will form an efficient and stable business condition through actions
that effectively deal with not only economic risks but also social and environmental ones.
Industry Growth Risk︱Since 2011, slowing demand of petrochemical products, mostly triggered by global economic recession and
slow growth among emerging economies, has caused fiercer competition in the industry. But, restrictive supply increase that started
in 2011 and the fall in oil prices at the end of 2014 improved the profitability of naphtha cracker. These business situations can be af-
fected by economic recovery in the US and the EU, economy rebounds in China and other emerging countries, and oil price changes
and foreign exchange rates. We aim to reduce this risk, by developing high value-added products and new businesses.
Business Cycle Risk︱Generally, business cycles of the petrochemical industry that provides base materials to front industries, in-
cluding those like electricity, electronics, cars and machine, is 9 to 10 years. The industry is sensitive to the fluctuations of economic
activities and has a close correlation with GDP growth rate. Lotte Chemical is building real-time analysis on market situations and
considering it in business activities, as a way to minimize this risk.
Competition Risk︱In the past, competition factors in the petrochemical industry were mostly about the economies of scale and
price. But presently, they are more about high value-added product technology and quality. For its part, Lotte Chemical secured the
production foundation for products with high value through M&A deals and is making greater R&D investments.
Resource Procurement Risk︱The petrochemical industry uses ethane gas and naphtha as feedstock. While the US and oil producers
in the Middle East largely utilize ethane gas, virtually all of Korea uses naphtha. As naphtha is supplied through domestic refineries or
overseas vendors, its price, supply, oil price and foreign exchange rate can affect the competitiveness of Lotte Chemical. To mitigate raw
material risk, we diversified its supply chain, through the Uzbekistan gas field project and the Louisiana shale gas project in the US.
34
Basis on Sustainability Governance Sustainability Risk Ethical Activating Stakeholders’ Materiality
Management System Management Management Engagement Test
• Occurrence of environmental • Loss from fluctuant • Violation of environmental • Failure in new businesses
or safety incidents and exchange rate or safety regulations • Deterioration of market
problems • Insolvency of trade • Violation of fair trade related conditions and growth
• Damage to corporate image receivables regulations potential
due to inappropriate • Decrease of profitability due
response to media to fierce competition
• Poor management of • Insufficient supply and
subsidiaries due to strong prices of raw
insufficient control materials
Internal Accounting
CEO Ethical Management Team BOD
Controller
Monitoring System
Research Institute
35
LOTTE CHEMICal 2015 Sustainability Report
Ethical Management
Lotte Chemical wants to operate business management in ways that contribute to the social and economic development, and the wel-
fare of mankind, by creating values for stakeholders on the basis of ethical management. To this end, the company endeavors to make
all employees understand its ethical regulations and helps work ethics take deep root, while pursuing a clean and transparent corporate
culture that carries out social responsibility.
Code of Conducts
Lotte Group set up the ‘Code of Conduct’ based on the five core corporate values. The group-level code is embodied in more concrete
ways than affiliate-level ethical codes. All employees have attended collective trainings about the higher level code and signed a pledge
of sincere practice. In 2016, Lotte Chemical will form a task force team under the Ethical Management Team to write a ‘Code of Practice’,
which will later be announced for all those working at the company to observe.
Mission of
“Contributing to the Quality of Human Lives through Trustworthy Products and Services”
the Group
Vision of
the Group
“Asia Top 10 Global Group”
36
Basis on Sustainability Governance Sustainability Risk Ethical Activating Stakeholders’ Materiality
Management System Management Management Engagement Test
Implementation of Education on Ethical Management in 2015 (11 collective and one online educations)
Online Shinmungo
Since 2011, we have been running “Online Shinmungo” (https:// Classification Unit 2013 2014 2015
ethics.lottechem.com), a compliance-reporting system, on the Bidding and contract cases - 2 1
webpage. We make reporting any unethical or illegal behaviors ob- Sales and receivables cases 1 2 2
Grievances of suppliers cases 1 1 7
ligatorily and detailed contents and personal information are kept
Complaints on work process cases 3 - 3
in confidence to protect informants from any disadvantage and Others cases 1 - -
unfair treatment. We also operate other reporting channels such Total cases 6 5 13
as post, wired telephone and emails to spread fair-ness and trans- Follow-ups and prevention of cases 6 5 13
recurrence
parency in businesses.
37
LOTTE CHEMICal 2015 Sustainability Report
Lotte Chemical lays emphasis on cooperation and communication with all stakeholders and looks for ways of prosperity for all. Thus,
we are always proactive in communicating with stakeholders through diverse channels, listening to their opinions via regular inter-
views, and distributing economic value generated from business activities.
W
tu
ag
di
Government
ea
en
nd
p
307.8
ex
we
ital
lfa
Shareholders· Employees
Cap
re
Creditors
Based on 251.8
90.5 Non-consolidated
Financial
Surplus
Sales Statements
Economic value
Local (Unit: KRW in billions) Business
8,471.9 communities Partners 2,683.2
Investm
10.6 5,073.9
Non-strategic
ent
investments
s in
54.1
loc
al
co
un
m
iti re
m
es tu
ndi
e
s exp
Sale
Government We contribute to creating social values and jobs, and • Public hearing by the government • Participation in
improving the quality of people’s lives by observing laws, • Forum national tasks
and conducting sound business activities. • Council • Collaboration programs
Employees Fair compensation and diverse welfare systems are offered • Labor-Management Council • Satisfaction survey
to create optimized work environment. We also strive to • Events for communication • Intranet
build a culture where employees are able to participate in • Site Operation Committee • Presentation
on
corporate management voluntarily. business status
Business We provide business partners with fair opportunities and • Meetings with business partners • Lotte Academy
Partners ensure transparent transaction with the aim of mutual • Technical cooperation project • CEO’s visit to business
prosperity. with SMEs partners
Local Diverse channels are being operated to swiftly communicate • Sisterhood tie • Environmental cleanup
Communities with local communities. We are also proactive in social • Meetings
with local residents • Social contribution
contribution activities. activity
Shareholders To promote both corporate value and shareholder value, we • Shareholders’ meeting • IR website
and Investors carry out transparent and efficient management activities • Disclosure • Ethical management
as well as create profits. website
Customers • Direct visit (frequently) • Customer invitation
We always listen to requirements of customers through a
• Customer satisfaction survey program
variety of channels and implement regular surveys to
• Customer complaint
maximize customer satisfaction.
treatment process
38
Basis on Sustainability Governance Sustainability Risk Ethical Activating Stakeholders’ Materiality
Management System Management Management Engagement Test
Transportation cost reduction is the best case that I have experienced in the business with Lotte
Chemical. As the plant of my company is located in Yeosu, I could save costs, by changing the sup-
Customer ply channel from Lotte Chemical Daesan Plant to Lotte Chemical Yeosu Plant. I believe that a win-
win business between Lotte Chemical and a partner can be possible when they draw a big picture
rather than stick to short-term interest or profit. Therefore, all domestic businesses, regardless of
their position of being a seller or buyer, have to consider ways that show their priority needs
Kim Mun-hee, Manager of Kumho Petrochemical
Korea Technology deals with the manufacturing, installation and maintenance of machine and
piping, and provides water-jet cleaning services for machinery and diverse equipment. As a Lotte
Chemical’s partner, we participated in Lotte Chemical’s Industrial Innovation Movement. Owing to
Business
Partner Lotte Chemical’s workplace safety guidelines and accident-preventing programs, we have not ex-
perienced even any minor accidents so far. In addition, we are devising solutions for problems
that may occur at any point of the whole process, through communication and cooperation with
the company. My experience tells me that we have to work together to develop technology and a
safe workplace, through long-term management and rewards.
Han Hyeon-seok CEO of Korea Total Technology
The relation with Lotte Chemical goes back to 2010 when it began commodity donations. The
company not only gave us Lotte World voucher and beverages, but also provided financial support
Local for psychiatric consultations and treatment programs for children. With these aids, my center can
Community care for young babies and children. But, lack of staff failing to meet legal guidelines and uncondi-
tional sacrifices make the working conditions of the center very poor. I hope that Lotte Chemical
becomes a talent donor and sponsor who can solve the issue of staff shortage. I would like to thank
Lotte Chemical for its will to continue volunteer service and sponsoring. I think it is meaningful to
offer assistance to beneficiaries, however small it may be as it provides them with an opportunity
for a better life. Kim So-hyeon Director of Cheongwoon Welfare Center
The Korean Petrochemical Industry Association is a non-profit organization that represents 33 mem-
bers which pursue a solid and long-term development of the Korean petrochemical industry. We are
Relevant worried about surplus of global supply as supply has outpaced demand recently. Particularly, the Chi-
Institution nese market is shrinking and hence global competition among players that operate on low-cost foun-
dation in the Middle East and the US is expected to grow fiercer. I think Lotte Chemical is a very impor-
tant company as it invests in facilities and human resources for sustainable development in the
Korean market. I believe that Lotte Chemical will nurture more R&D efforts to develop high value-add-
ed products and new production processes to secure a mid and long-term growth drive.
Kim Min-wook Assistant Manager of the Korean Petrochemical Industry Association
Lotte Chemical has been working to grow further, through ventures, which include the recent acquisi-
tion of Samsung group’s chemical business and continued global market development. I feel the com-
pany has to focus on creating synergy between the existing and the newly acquired businesses, and
Investor bolstering market dominance to respond to risks in new businesses and new market development.
Also, establishing a sound and transparent governance structure, by acquiring friendly shareholders
and transparent dividends of profit, is a critical element in pursuing a stable management. Lotte
Chemical will have to continue to strengthen the communications with stakeholders by sharing its vi-
sion, through measures, which include publication of sustainability reports.
Kim Jun-sik Assistant Manager of KEB Hanabank
39
LOTTE CHEMICal 2015 Sustainability Report
Materiality Test
Lotte Chemical understands key issues with regard to sustainability management through materiality tests, and transparently shares
its response strategies and performances with stakeholders.
Global initiatives in sustainability Stakeholders’ interest Linkage of key issues in the aspect of
management • Online survey of stakeholders materiality
• GRI G4 (2nd week of Mar. 2016) and interviews • Creating the table of contents in
• DJSI etc. with external experts connection with specific aspects
defined on the GRI G4 guideline
Analysis of internal and external Impact on business
environment • Financial impact Planning detailed contents
• Benchmarking of advanced companies • Media research • Creating contents to be reported in
• Media research • Reporting issues of advanced connection with specific aspects
• Issues of the previous report, etc. companies, etc.
Management innovation
activities 6.4% Social contribution 6.7%
Safety management at Safety management at
worksite 7.0% worksite 7.4%
40
Basis on Sustainability Governance Sustainability Risk Ethical Activating Stakeholders’ Materiality
Management System Management Management Engagement Test
worksites
2
14
2 Enhancement of mutual growth policy and
activities
25
25
Investments in social welfare facilities and
co-prosperity with local communities
30
2 Entry
into the global market and
expansion of worksites
Business Highlight 22~27p
Economy
3 R&D capability enhancement
12 Development of eco-friendly
01. Environment 44~51p
products and services
Environment
14 Advancing strategies, policies, and
systems for environmental management
41
LOTTE CHEMICal 2015 Sustainability Report
Material Issues
We report 6 key issues with regard to our sustainability
management, which have attracted the most attention of
stakeholders on the basis of the results of materiality test.
EPP (Helmet)
EVA (Shoes)
42
Overview Letter from the CEO About Lotte Chemical Introduction of Business
No. of employees
Rate of by-product who completed
recycling environmental
specialist course
100 %
289 persons
Investments in local
Shared growth fund
communities
KRW 135 billion KRW 10.6 billion
SM (Notebook Cases)
43
LOTTE CHEMICal 2015 Sustainability Report
Issues 01
Environment
As the world pays more attention to environment, many leading global
companies are putting in utmost efforts to become environmental
friendly. They are improving their production process so that it reduces
harmful substances and goes green. They also take more proactive
steps, including development of eco-friendly technology and products,
instead of settling for mere prevention of environmental pollution.
Through these activities, Lotte Chemical aims to be a company that
helps the environment revive itself. In this report, Lotte Chemical intro-
duces the strategy and objective of environmental management, and
efforts for minimizing environmental impact and developing green
technology and products.
Our Response
Performances in 2015
Classification Key Issue 2015 Goal Performance Achievement
Response to Setup and implementation of Deployment of energy staff by plant for 1. Deployed responsible staff
●
climate change strategies to purchase systematic response to climate change 2. Hosted an idea contest on GHG reduction
emissions trading Implementation of the 2nd stage of 1. Secured emissions trading rights and built
emissions trading roadmap a system for efficient management ●
2. Strengthened communication
Analysis of emissions trading Participation in NGMS(National GHG 1. Registered company-wide
trends and reporting Management System) and CDP GHG statement information ●
2. Participated in CDP
Minimization of Enhancement and savings of Activation of raw materials and
◐
environmental raw materials and energy water recycling
impact management Establishment of raw materials
◐
management system
Energy management and savings Recovered D-EG2 steam and operated MVR ●
Minimization of Minimization of pollutant Minimization of air pollutant emissions 1. Installed automatic air pollution detectors
environmental emissions 2. Installed regenerative thermal oxidizer ●
impact 3. Introduced enclosed systems
Eco-friendly Development of eco-friendly 1. 30% increase in manufacturing
products and products eco-friendly products
◐
technologies 2. Development of eco-friendly
cutting-edge materials
Environmental Management
Global Leading Top-tier Chemical Company
45
LOTTE CHEMICal 2015 Sustainability Report
Daesan Plant
2015
Ulsan Plant
Yeosu Plant
• H-PC: Producing MS by using waste • D-EG2: Reducing butene column steam • K-PIA2: Saving fuel costs by optimizing
heat of MPC Reaction Tower OVHD (MVR consumption by installing waste heat the pre-heater in PIA process
installation) recovery and MVR • K-PIA2: Saving LNG costs by installing more
• H-MMA: Reducing butene column steam • D-NC: Reducing deaerator (501-U) steam anaerobic digesters
consumption by integrated operation of TBA consumption by recovering quench water • K-PTA3: Installing RPF (Rotary Pressure
• H-COG: Increasing recovered condensate steam Filter)
heat by controlling LP Condensate Cooler • D-SM: Reducing steam consumption by
CW adopting refining vacuum pump
• H-BTX: Reducing steam consumption by
installing heat exchangers to recover waste
heat of the 1st reactor
47
LOTTE CHEMICal 2015 Sustainability Report
Minimization of Environmental Impact Energy Saving Case in Daesan Plant︱Daesan Plant has cut
down energy usage, by utilizing waste heat and pressurizing
To minimize environmental impact from product manufacture low-pressure steam in the production process. For this, the
and its process, Lotte Chemical conducts self-inspection by plant installed absorption refrigerating machine, heat exchang-
worksite and built Tele-Monitoring System (TMS) for automatic er for waste heat recovery, and MVR in October 2015, and their
measurement. test run was completed in November 2015. The installation is
expected to bring down D-EG2 import steam by 29.7 ton per
Efficient Resource Management hour and KRW 11.3 billion of costs annually.
Raw Material
Lotte chemical is supplied with feedstock by domestic refiner- Company-wide Efforts to Save Energy︱Lotte Chemical is
ies and overseas vendors. Including naphtha and mixed xylene. minimizing unnecessary use of energy in offices, by replacing
For effectiveness, we will establish a system for efficient raw lightings and switch panels with ones with higher energy effi-
material management and its’ recycling, by performing diverse ciency. It has been waging the Car-Free Day campaign and en-
innovative activities. courages employees to leave vehicles at home on a designated
day in compliance with the government-led energy-saving initi-
Use of Raw Materials ative.
(Unit: tons)
Yeosu Daesan Ulsan
Total Energy Use
(Unit: TJ)
3,113,841 Yeosu Daesan Ulsan
2013 3,196,245
1,227,141 46,663
3,031,950 2013 49,218
2014 3,174,834 18,682
1,041,076 46,506
3,138,235 2014 50,078
2015 3,074,429 16,238
708,482 46,267
2015 47,573
Each plant is provided with water in the most efficient way. Wa-
ter supply to Yeosu Plant is from Juam dam, while Daesan Plant Energy Use
uses water from Daeho reservoir and Boryeong dam. Daeam (Unit: TJ)
dam and the Nakdong River are the water sources for Ulsan Classification 2013 2014 2015
Direct Yeosu Plant 37,571 37,412 36,731
Plant. Regarding wastewater, Lotte Chemical is carrying out
energy Daesan Plant 38,136 38,362 36,203
systemic management in which it introduces recycling process, Ulsan Plant 10,605 8,897 7,084
improves rainwater utilization, and builds a recycling system. Indirect Yeosu Plant 9,092 9,094 9,536
energy Daesan Plant 11,082 11,716 11,370
Ulsan Plant 8,077 7,341 6,050
Energy Saving
Energy Yeosu Plant 0.271 0.268 0.260
Lotte Chemical analyzes energy usage by plant in a comprehen- intensity Daesan Plant 0.272 0.268 0.269
sive way and manages consumption in a strategic manner. Spe- (TOE/MT) Ulsan Plant 0.170 0.171 0.165
cifically, it selects target areas by plant, figures out reduction
methods and practices them on job fields. In addition, we holds
workshops to come up with energy-saving ideas, instills these
ideas into the employees, and shares the direction of practices.
48
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
* There can be differences in total amount due to round-off. No. of Employees who Completed Environmental Trainings
* Differences in figures of each plant resulted from the existence of boilers. (no boiler (Unit: persons)
in Daesan Plant) Yeosu Daesan Ulsan
12
Toxic Substances 2013 43
Each worksite of Lotte Chemical endeavors to prevent toxic 6
49
LOTTE CHEMICal 2015 Sustainability Report
50
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
Eco-friendly Products
Thermoplastic elastomer
Thermoplastic Elastomer: LOTTMER®
LOTTMER® is an olefin-based thermoplastic elastomer produced through reactive extru-
sion technology. Unlike thermoset elastomer like rubber, this material can be recycled and
is being spotlighted as environmentally friendly elastomer. Its excellent mechanical prop-
erties, strong formability and durability make it possible to be used for automobiles, elec-
trical and electronic products, industrial and household goods.
Bio PET
Bio PET is an eco-friendly biological resource made of bio-ethylene glycol generated from
biomass (plant resources), becoming a substitute for the conventional PET. This material,
Products made of bio PET
first produced by Lotte Chemical, reduces CO2 in production process by 20%, compared to
the existing PET. Outstanding transparency and formability allow it to be used for automo-
biles, electronic materials and fibers as well as beverage bottles. In 2015, a total of 8,000 tons
was sold, and the sales amount was KRW 10.9 billion.
We established the exhibition booth in a green tone in order to give a feeling of green technology of the future. Through the occa-
sion, it released eco-friendly technologies as a new trendy business, such as bio-degradable biopolymer of PLA based on monomer
made from maze, sugarcane
and other natural sources, and
membrane that filters water
contaminated by virus and oth-
er pollutants.
51
LOTTE CHEMICal 2015 Sustainability Report
Issues 02
Safety
Safety and health is the most critical issue at workplace. As such, the
safety and health system needs to be elevated to global standards to
ensure safety of employees in all stages of business. In particular, each
and every petrochemical business has to prevent toxic chemical out-
flows, fire and explosion, which can damage local communities as well
as workers. Since 2015, the “Act Concerning Registration, Evaluation,
etc. of Chemical Substances” and “Chemical Substances Control Act”
have been in place, and we need company-wide responses to these
laws. In this report, Lotte Chemical introduces its safety and health sys-
tem, related organization and efforts of settling down the scheme with-
in itself as well as management of chemical substances and preventive
actions of chemical accidents.
Our Response
Performances in 2015
Classification Key Issue 2015 Goal Performance Achievement
Safety and Enhancement of safety inspection Holding the Occupational Safety and Held the committee meeting regularly to
●
health by worksite Health Committee meeting every quarter evaluate safety and health activities
Rapid reporting and Implementing company-wide response 1. Carried out company-wide response drill
dissemination when emergency drills once or twice a month and twice a month and private-public joint
situations occur private-public joint drills more than drill more than once a year
●
once a year 2. Built a system to report and disseminate
emergency situations in accordance with
scenarios
Reinforcement Response to Act Concerning Building chemical substance 1. Managed
about 24,000 chemical
of chemical Registration, Evaluation, etc. of management system substances which are used in worksites in
substance Chemical Substances and real time ●
management Chemical Substances Control Act 2. Implemented
tracking management of
chemical substance distribution network
52
Overview Letter from the CEO About Lotte Chemical Introduction of Business
ees’ awareness of safety and making them observe safety obliga- Team Leader·Leader
(Environment and Safety Div.)
tions at workplace.
Environmental
Safety Management Implementation Scheme Safety Planning
Planning Anti-disaster
Unit Environment and
Occupational Safety Management
Air Condition
Safety and Health
Risk Management
High Pressure
Water Quality
Gas·Radiation
Fire·Toxic
Waste
Substances
Intensive Management of
Establishing a Culture of Blind Areas (Subsidiaries, Education for Business
Toxic Substances
Safety (Worksite) Business Partners, External Partners
Transportation)
Industrial Safety and Health Committee
The Industrial Safety and Health Committee, equally composed of
members from the labor union and management, is regularly held
to share related issues and adopt improvements to our businesses.
53
LOTTE CHEMICal 2015 Sustainability Report
RC (Responsible Care)
All issues including process safety, health, pollution prevention, emergency response, and
product distribution are managed by the integrated RC system. Executions of the system
Safety support agreement at Daesan plant are monitored and evaluated at each worksite. We also operate a TFT to embed the RC sys-
tem in the company and hold workshops to share relevant information at a company level.
RC Operation System
Safety System Installation within Research Labs︱The institute introduced a cutting-edge supply and exhaust ventilation system
to minimize organic solvent-related accidents. It also installed a special gas detector that sounds an alarm bell in the event of a gas
leakage. Colors applied to the equipment get discharged easily, so researchers know whether they are properly working or not.
Emergency Drill︱Researchers regularly conduct escape and emergency rescue drills, so that they can quickly respond to emergen-
cy situations. Exercises are carried out by themselves, or together with the fire station in their district. Mock-up practices help them
to understand their duty well and take proper action in an emergency.
54
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
Stricter Chemical Substances Control stances to the wastewater facility, once they leak. In addition,
emergency toolboxes and sand storage boxes are arranged in
At the company level, Lotte Chemical has been making concen- every key area of each plant. Equipment such as fire extinguish-
trated efforts to systemically manage chemical substances and ers, gas masks, protective gloves, suits, boots, and shield are
prevent chemical accidents, responding to “Act Concerning also furnished for all time.
Registration, Evaluation, etc. of Chemical Substances” and
“Chemical Substances Control Act” that have been implement- On-site Chemical Substances Management
ed since 2015. To observe the “Chemical Substances Control Act”, we are mak-
ing efforts to manage on-site chemical substances. We submit-
Chemical Substances Management System ted off-site assessment reports on 36 plants and management
To respond to overseas and domestic regulations on chemical plans of 31 plants, making them public. We drew up follow-up
substances, Lotte Chemical has established a world-class chem- actions, by establishing preventive measures for chemical sub-
ical substances management system. We manage in real time all stances and quick response systems in the event of emergen-
chemical substances, about 24,000 in number, within itself. The cies. In addition, we have bolstered the preventive system of
company also traces flows of chemicals, and controls the distri- toxic chemical materials, by elaborating the handling standards
bution network for the purpose of government reporting and in- of toxic chemical substances, and devising off-site evaluation
ternal management. In addition, sales and purchase of toxic and management plans when chemical accidents occur.
substances subject to regulation are strictly controlled, and the
Material Safety Data Sheet (MSDS) that carries information
about harmfulness of chemical substances, emergency meas-
ures and handling is translated into different languages for dis-
tribution to customers. These activities show the company’s ef-
forts in controlling chemical materials.
Management of Chemical
Substance Information Customer Management
Utilizing regulation information and Customers Providing customers with
knowledge about risk management documents necessary for
offered by complying with regulations
LCMS at the design and
development stages
Compliance Management
Supply Chain Management
Preemptively removing risks by
Receiving necessary information in
accurately checking data with
time from suppliers by capitalizing
regard to compliance and safety,
on the e-Procurement system R&D Sales and tracking accompanying risks
Production
Relevant
Procurement
Institutions
Process Integration
Integrate compliance and safety management functions
with major business processes such as procurement,
manufacturing, delivery, quality control, etc.
55
LOTTE CHEMICal 2015 Sustainability Report
Issues 03
Labor & Human Rights
Securing and maintaining talents and nurturing capabilities of individual
executives and employees are one of the inevitable elements for sustain-
able growth. Companies utilize diversified channels to hire outstanding
human resources who meet their own standards, while observing their
management philosophy. Diverse hiring criteria enable businesses to
employ job seekers who excel in different fields and to contribute to the
balanced development of local communities, by helping them to hire
global talents suitable for relevant jobs that are also outstanding in di-
versified areas and are underprivileged. Talent nurturing and fair com-
pensation plans as well as welfare benefits maximize the satisfaction of
those on their payroll, while preventing turnover. In this report, Lotte
Chemical introduces its strategy and programs designed to hire abili-
ty-based recruitment and escalate the satisfaction of its employees.
Our Response
Performances in 2015
Classification Key Issue 2015 Goal Performance Achievement
Development of Development of global talents to Operating the “Regional Expert Program” 1. Built
a regional expert development system
talents target emerging markets for target regions ●
2. Deployed
experts to India, Vietnam, and Peru
Enhancement of language skills for Providing skills to over 70% of total 1. Increased 51 points year-on-year in language
global business employees to work at overseas sites skills, Overseas dispatch level 78%
●
Expanding the onsite language skill 1. Launched
and expanded language skill pay,
support system language fund, language study group, etc.
Establishment of a corporate culture Activating small group communication 1. Spread
the focus group meeting
for communication and cooperation Activating focus group meetings 1. Listened
to the opinions of worksites to ●
enhance EVP and improved HR systems
Respect for Dissemination of the creative Stipulating and proclaiming action plans 1. Held
a ceremony to proclaim the creative
human rights labor-management relationship labor-management relationship ●
2. Distributed
posters and held diverse events
Those who do • Talents who have the spirit to take risks and never give in to failure
not fear failure • Those who find new hope in failure, rather than those who give up on challenges out of fear of failure
Those who • Young talents who do not nurture false hope without effort, and those who develop their own knowledge and
make endless capabilities, to achieve successes out of their true strengths
efforts for • Young employees who know the value of patience and hard work, and who are able to reinforce their fundamental
self-development competences to take a leap forward
Those who
know how to • Talents who know how to cooperate with colleagues, seniors, and juniors
cooperate and • Those who can appreciate people and society
coexist
57
LOTTE CHEMICal 2015 Sustainability Report
Excellent Talent and Global Talent Recruitment spaces for filling out on job application form that are not relat-
Lotte Chemical strives to secure domestic and global talents ed with the job position to which an applicant applies. Instead,
through diverse channels. In addition to regular domestic and we use NCS that can systematically verify the ability and quali-
international job events, we conduct other activities in order to fication of job-seekers. In addition, we assess only the job ca-
obtain talents before others do, such as selection of scholarship pabilities of applicants through “Spec-Tackle” audition.
students according to industry-academy preferences, hiring
those who hold a doctoral degree issued by overseas universi- Systematic Talent Cultivation
ties, and industry-university related employment. The compa-
ny also employs persons with work experience all year round We have made endeavors to foster outstanding employees with
as a way to recruit human resources in a timely manner, and to global competitiveness through systemized nurturing of core tal-
recruit people with a certificate of special qualifications, over- ents. We aim to provide various talent-developing programs by
seas talents and international job seekers through a two-track position and mission to enhance job expertise and capabilities.
recruitment strategy. In 2015, it set up an HR organization with-
in the research institute, in an effort to acquire research staff Talent Development Strategy
and strengthen its HR pool. We have laid out a talent development roadmap in considera-
tion of expertise by job and offered diversified educational pro-
grams for nurturing experts.
Employment of 47 Researchers
This course provides education about core values, common attitude and
basic knowledge, all of which are required to those who work at Lotte.
Contract-based Department︱To nurture advanced research
staff in a corporate-oriented manner, we made an agreement
Position-based course·Job training
with Korea Research Institute of Chemical Technology to estab-
lish a contract-based department. Starting from the second half This course is designed to increase job efficiency and strengthen
competitiveness as well as nurture job experts, by offering basic
of 2015, we have been selecting those who are interested in
knowledge and recent trends in certain fields through phased job
studying chemical convergence materials under the employ- trainings and education at expert institutions. It also strengthens the
ment guarantee scheme, and offering them customized re- fostering of future top management and strategic leaders, by providing
performance and capability enhancement trainings by position grade,
search education regarding highly functional polymer synthesis
mostly for manager level employees.
and advanced materials. We aim to offer permanent positions
to those who finish the course with a degree.
Core talent nurturing course·Global training
Recruitment on Diversity This course is intended for those who have the potential to reach the top
management level to advance their strategic thinking and systemize
In 2013, Lotte Group announced the “Declaration on Diversity” management knowledge through MBA and AMP courses in leading Korean
by which we employ job applicants in ways that respect their universities. It is also focusing on identifying and nurturing talents, who are
likely to serve as a foundation of the company’ growth, through the support
diversity in terms of gender, culture, physical condition, and of MBA or diploma courses at domestic and overseas universities. In
age and fulfill our social responsibility. For example, we have addition, other programs, including those of foreign languages and overseas
interchange duty programs, are offered for the global mindset and
offered opportunities to those with disabilities, female ex-mili-
competitiveness of those on the payroll.
tary officers, and international students. We eliminated all
General·Basic
Quality LanguageᆞITᆞMonthly Special LectureᆞCore ValuesᆞPrevention of Sexual Harassment
Education
Petrochemical Academy,
Accounting Academy
Level·Job
Ability Job Capability Certification
Education Essential Training by Grade
System
Development of
EMBA CourseᆞBusiness SchoolᆞGlobal School Course
Core Talents·
Country Expert CourseᆞGlobal Expert Course
Global
Competency
Overseas Interchange Duty Program
Education
58
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
Support for Degrees, Diplomas and Certificates Local Expert Fostering Program
Lotte Chemical provides tuition to researchers who are in doctor- We foster local experts with global mindset based on the “glocal-
al and post-doctoral course, in order to foster core research staff. ization*” strategy. We aim to dispatch these core talents to stra-
In addition, the company encourages employees to earn job cer- tegic global business posts, making them learn local language
tificates that are related with their mission, based on the idea and culture, as well as build human and business networks for
that higher competitiveness of members leads to the growth of the establishment of business foundation.
their organization. The company supports those who apply for *Glocalization: A
term coined through the combination of globalization and
master craftsman practical processes offered in connection with localization
Korea Polytechnics with tuition and textbook expenses as well as
other financial support, such as application fees and reward
money when they receive admission letters from college. Language Learning Support
We provide individual/group foreign language courses, including
in English, Chinese and Japanese, and compensate language
test expenses and tuitions when our employees take a language
test and attend external classes for language. We run diverse in-
centive programs such as tuition compensation for those who
received modest test scores, allowances for those who acquired
excellent scores, and textbook expense compensation for study
groups, to motivate employees to be globally competitive in for-
eign languages.
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LOTTE CHEMICal 2015 Sustainability Report
60
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
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LOTTE CHEMICal 2015 Sustainability Report
Building an active organizational culture connected with productivity and core values
• Rewarding organizational units which achieved • Eliminating egoism among divisions • Forming a consensus by operating the Work&Life
excellent performances and core values • Building an open organizational culture among Balance Program that pursues personal health
• Inspiring working desires and motivating levels and organizational units
employees
Lotte Chemical made multi-faceted efforts to build a sound organizational culture, end-
ing up with various good results. Communication channels between organizations have
settled down, and the total “organization effectiveness” index rose by 1%. “Organiza-
tional effectiveness” index is a composite of “tangible career development opportunity”
index, up 3%, “motivation” index, up 3%, “balance between work and life” index, up 1%,
and, “vision/strategy” index, up 4%. Besides, the company was chosen as “Good Com-
pany in Gender Equal Employment” in 2015, and was given the Labor Minister’s Award
for this recognition. MBC News Desk, a Korean TV news program, covered the company
on the occasion of “Women’s Day 2015.” Seen above, we are making various achieve-
ments in the area of gender equality.
2014
GWP Program
77
2015 78
Our various welfare benefits heighten job productivity and satisfaction level. We also
aim to increase the value of employees, by operating the organization in a creative way.
We will establish a workplace of which they can be proud and where they work happily
62
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
Family-friendly Policies
Lotte Chemical has a organized team in charge of family-friendly management and ap-
plies KPI to it that factors into organizational culture and communication programs. The
company makes it mandatory for its employees to take leave for childbirth, childcare
and childbirth of spouses. When the childbirth leave comes to an end, parental leave
subsequently follows it. Moreover, the company minimizes the effect of leave, by sup-
porting those who were on leave with continued career development. The period of
leave is counted as work years, and those who opted for leave are not treated unfairly in
Daycare center at the Research Institute calculating working years for promotion and grade upgrade. In addition, every Wednes-
day and Friday are designated as ‘Family Loving Day’ when employees enjoy time with
their beloved ones. In-house childcare centers are available for free and ease the burden
of child rearing of employees. Eco-friendly construction materials were used in these
childcare centers to ensure a healthy and comfortable environment. The company plans
to expand the number of these centers to accommodate more children down the road.
Balance between Work and Family︱We renovated the ladies’ dayroom, reserved park-
ing spaces, and reduced working hours for pregnant employees, and recommended one
year childcare leave. Adding to that, we provide in-house childcare centers free of
Flexible work system charge.
Leave Office on Time︱For one month, August 2015, we implemented a “Leave Office on
Time at Six on Wednesday” project, which was designed to promote Family Loving Day and
encourage workers to go away from the office. We calculated the time of departure of
teams, based on the time when their personal computers were turned off. Those teams
whose average leave time was within the top 10 were awarded prizes, including movie tick-
ets. We hoped to create a family management culture in a natural way through this event.
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LOTTE CHEMICal 2015 Sustainability Report
Hope Day with the CEO︱We held “Hope Day with the CEO” where staff and assistant
Athletics competition
managers who had been promoted to the position two years ago or less, all of whom
were working at headquarters, exchanged different ideas and had Q&A sessions about
human resources and other policies. We will reflect them in our policy and management.
In addition, we staged diverse events through which top management recognized the ef-
forts of the lower level employees and boosted their morale. Examples are “filling out
the board by juniors”, communications with the CEO, recreational activities, UCC watch-
ing, talent show and raffles. All these programs displays that we strive to build a vibrant
workplace circumstance. Going forward, we will put in all-out efforts to create a two-way
HOPE DAY
communication and a wide-open culture, by continuously offering opportunities
through which those in upper and lower position are able to communicate each other.
HOPE DAY
Individual Nurturing Consultation System︱We have designed and operated a career development system that leads individual
employees to capitalize on their strength and capabilities when drawing up their profession plan. After consultation about his or her
mid and long-term career goal with his or her team manager, he or she shares the plan with the HR team and those who are in
charge of labor. This system helps employees to develop plans of education, training and job rotation and to address grievances that
they meet in the course of career development.
Female Talent Nurturing︱Led by Lotte Group’s underlying management philosophy of “mining and nurturing female talents”, we
are recruiting more women talents than before and eliminating inconveniences they underwent in daily career life. For example, we
operate shower booths and dayrooms for females, and parking lots and curtailed working hours for the pregnant. In addition, we
hold a meeting with female employees for more active communication, and operate a grievance-handling program, as well as hand
out a guidebook only for female talents.
Health Management Program︱We present regular, special and external general medical check-ups on a periodic basis for health
management of employees. We regularly offer comprehensive health examination to their family members as well. In addition, we
introduced company-wide non-smoking campaigns, which allows smokers to smoke only at permitted areas.
64
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
Overseas Industrial Field Trip︱As a reward for the hard work of employees who con-
tributed to improving the bottom line of 2015, we offered overseas industrial field trips,
a five-day package to China and a six-day package to Cambodia, to those who were cho-
sen as excellent performers by worksite. We provided the overseas inspection occasions
as an opportunity to refresh themselves and renew the sense of being included in the
company, as well as provide motivation for better job performance.
Lunch time for mentoring Mentors’ and mentees’ joint trip to Taiwan
65
LOTTE CHEMICal 2015 Sustainability Report
Issues 04
Supply Chain Management
As the scale of business continues to grow, the need for managing sup-
ply chain systemically is ever growing. We need to control the whole
process of the supply chain, from purchase of raw materials to product
sales to aftersales management, and keep the quality of products and
services consistent, thereby improving brand value and image of the
company. Laying a ground of sustainable growth, by realizing fair
transaction and mutual growth throughout the supply chain, is one of
the critical elements. In this report, we introduce Lotte Chemical’s ef-
forts to prosper and grow together with all suppliers, through fair
transactions and mutual growth programs.
Our Response
Performances in 2015
Classification Key Issue 2015 Goal Performance Achievement
Shared growth Increase support for sales Increasing sales of partners at 1. Increased
supply prices: Paid additional
home and abroad KRW 778 million to 6 partners
●
2. Support
for the exports of domestic
partners: KRW 8 billion for 19 companies
Financial support Increasing finance for the shared growth Raised a total of KRW 135 billion
●
fund (KRW 67.5 billion from Lotte Chemical)
Technological support Increasing technological support and joint 1. Selected and implemented 41 R&D tasks
research 2. Conducted
product analysis and properties
●
measurement (919 times) and supported
R&D workforce and technology (1,588 times)
Others Increasing managerial support to partners 1. Supported
innovation activities of partners
2. Supported
participation of partners in
●
overseas exhibitions: Chinaplas 2016
(3 partners)
66
Overview Letter from the CEO About Lotte Chemical Introduction of Business
offer regular training courses. Chief compliance officer reports Setting up the monitoring
• Establishment of an internal supervision
system, which provides early provision and
overall fair transaction issues and operation results to the BOD system
rectification
annually to manage them on company level. The company en-
• Preparation and operation of disciplinary
deavors to create a fair transaction environment, by performing measures to regulate employees who violated
in-house reviews on transactions of major business units, re- Restrictions on violators related regulations
• Punishment of violators including
ceiving opinions about all business areas, including new busi-
disadvantaged personnel actions
nesses, and sales and purchase from in-house experts, and ex-
tending CP-related activities to our subsidiaries.
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LOTTE CHEMICal 2015 Sustainability Report
Lotte Chemical’s Mutual Growth Mutual growth at Lotte Chemical is promoted through supporting partners’ competency
Management enhancement, building trust and fair trade culture, and operating an inclusive organiza-
tion. Particularly, the Mutual Growth Bureau lead the establishment of strategies, direc-
• Supporting competency tions, and supporting programs for mutual growth. In addition, performances in mutual
enhancement of business partners growth, compliance, and the level of communications with partners are adopted to the
• Operating
an organization for KPIs for the evaluation of executives in order to boost mutual growth with partners.
mutual growth promotion
• Strengthening
mutual trust and
building a culture of fair transaction Mutual Growth Bureau
The Mutual Growth Bureau chaired by the CEO is responsible for building strategies, im-
plementing and monitoring action plans, and improving imperfections. Managers of
teams regarding planning, procurement, research, training, legal affairs, and production
join the Bureau to manage company-wide mutual growth activities.
Head of Mutual
Planning Procurement Production Sales HR Legal Affairs R&D
Growth Team
68
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
SR Technopack
2. Result
SR Technopack reduced annual costs by KRW 77 million, by optimizing the MB mixing ratio of IMD 85 pi product and recycling used EA
through filtering. In addition, the company came up with KPI by different block at worksite, allowing efficient implementation of man-
agement by performance and objective. Industrial innovation movement became an opportunity for those who worked at the compa- 69
ny, to understand the importance of cost reduction, innovative mindset, quality improvement and delivery date observance. In addi-
tion, the movement established a safe work environment and strengthened their innovation capabilities.
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LOTTE CHEMICal 2015 Sustainability Report
Issues 05
Customer Value
Customer satisfaction with and trust towards a company is a driver that
promotes its growth and advance. Transferring and sharing corporate is-
sues is carried out rapidly, particularly these days, due to ubiquitous
communication channels of social networks services. Responding to
this, a number of businesses are striving to enhance levels of customer
satisfaction through communication, brand awareness improvement,
and quality management. In this report, we introduce Lotte Chemical’s
program, communication channel and quality management, all de-
signed to elevate customer satisfaction.
Our Response
Performances in 2015
Classification Key Issue 2015 Goal Performance Achievement
Customer Customer satisfaction survey Regular monitoring of customer satisfaction Continued satisfaction survey and feedbacks ●
communication Awards to best customers Invitation of customers and continuous Continued award events
●
communication
Invitation of couples of customers Invitation of couples of customers to Supported cultural activities of customers
●
watching movies
Invitation of customers for green Customer communication by region Continued supports,
●
communication by region Sports activities for communication
Mutual Supports for technology trainings to Trainings on processing technology for Conducted technological exchange with
●
growth customers polymer customers customers’ working-level staff
Technology trainings of business Supports for product and technology Enhanced business partners’ knowledge on
●
partners trainings to business partners products
Sponsorship of the Creative Sponsorship of the Plastic Technology Expanded customers’ participation through
●
Management Center Innovation Forum sponsorships
Supports for educations to the Educational supports to the Continued supports
●
next-generation leaders group next-generation leaders
Supports for facility maintenance In-depth supports to requirer Continued supports ●
70
Overview Letter from the CEO About Lotte Chemical Introduction of Business
Customer Value Creation the 39th anniversary of the foundation of Lotte Chemical, we
held an award event with 11 customer companies accompa-
Lotte Chemical intends to create customer value, led by cus- nied by a luncheon. The CEO of the company, heads of Polymer
tomer-centered thinking and activity. The company aims to and Monomer Business, leaders of each responsible BU, and
convey new values to its customers through quality innovation team managers took part in it and exchanged their ideas, form-
and improved communication. ing a relationship with them.
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LOTTE CHEMICal 2015 Sustainability Report
2013 75.8
2014 77.8
2015 80.6
72
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
Quality Management
We plan to create customer value by improving product and service quality and ensuring safety. We will unveil specific plans and activi-
ties, including a clear definition on and accountability for customer safety throughout the whole process from product development to
product usage, as well as support of quality innovation to customer companies.
*PIA (Purified Isophthalic Acid): Raw material that is used for paint and plastic products, including PET and construction
of interior and exterior materials.
Details of Supports
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LOTTE CHEMICal 2015 Sustainability Report
Issues 06
Social Contribution
An increasing number of companies are recognizing the need for social
contribution and acting on it, slowly getting out of past perceptions of
management that put the greatest value on profit generation. Instead
of one-time and one-way social contributions, long-term practical sup-
port based on strategic perspectives to beneficiaries and mutual devel-
opment between companies and recipients draw attention. In this re-
port, Lotte Chemical introduces its strategic social contribution
activities on the foundation of its social contribution system and the
future direction of mutual social contribution.
Our Response
Performances in 2015
Classification Key Issue 2015 Goal Performance Achievement
Engagement in Realization of CSR activity roadmap Establishing existing activities and 1. Expanded
strategic social contribution
the development expanding strategic activities activities specific to each worksite
of local 2. Implemented
company-wide social
●
communities contribution activities
3. Launched
an integrated social contribution
brand -“Charlotte Service Corps”
A program to improve the living Searching for demands of worthy Offered painting, papering, floor replacement,
environment of needy people recipents in Yeosu, Daesan, and and electric device and drainpipe repair ●
Ulsan and onducting the program services to more than 20 needy families
Green sharing activity Holding an event to provide trees to 1. Delivered approximately 5,000 trees
residents and public offices in Yeosu 2. Donated
approximately 1,700 trees to
●
Yeocheon-dong Community Service Center
and Yeosu Expo Complex
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Overview Letter from the CEO About Lotte Chemical Introduction of Business
Lotte Chemical recognizes corporate social responsibility and Voluntary We feel rewarded conducting social
participation contribution activities
will serve its role as a corporate citizen, fulfilling its accountabili-
ty. Under its CSR vision “a Global company fulfilling its social re
We implement sharing activities that
-sponsibility”, we will grow as a partner to local communities, Integrity,
receive appreciation and trust from the
service, and
performing strategically socially responsible activities. community, on the basis of Lotte
passion
Group’s management philosophy
Slogan
Establishment of
Warmth & Dream to the Heart Increasing CSR existing activities
Consensus on the activities such as and expansion of
“To the people with a warm heart, necessity of CSR and sisterhood strategic activities
introduction relationship
to the future with passion”
• Setting up a talent
• Establishment of the • Setting up sisterhood donation pool
matching-grant system relationships with • Implementation of
major organizations
Charlotte Volunteer Corps talent donation
In May 2015, we unified different names of diverse volunteer activities (learning, job
mentoring, etc.)
service groups into the Charlotte Volunteer Corps, on the occa- • Establishment of mid to
sion of the announcement of a creative labor-management cul- long-term strategies
ture of Lotte Group. This event was an opportunity that laid the (development of
specialized activities)
foundation for well-arranged volunteer services.
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LOTTE CHEMICal 2015 Sustainability Report
Support for
Support multicultural families,
underprivi- elderly people living
leged alone, and adolescents
Charity event from North Korea
76
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
Social Contribution Activities Specific to with sisterhood ties, including Korea Children’s Foundation and
Each Worksite community center for those with disabilities.
The headquarters, the research institute, and each worksite
practice social contribution activities regularly as a way to devel- Yeosu Plant
op mutual exchange with local communities. Employees and Volunteer corps of Yeosu Plant provide not only regular
their family members carry out region-wise volunteer services home-fixing services, but also necessities and distribution of
that include social welfare, support to the underprivileged, and meals at kitchen soups for the marginalized in the region. In
cooperation with external groups and residents. They also par- addition, they work to improve the nearby environment
ticipate in solving social issues in their town, through activities through tree-sharing event and also give scholarships to wellp-
pertaining to those issues. Lotte Chemical is dedicated to be- erforming students as a way to nurture local talents.
coming a partner for co-prosperity and cooperation, running so-
cial contribution programs with integrity and continuity. Regular Tree Sharing and Donation︱Since 2014, the plant has
held tree-sharing events with those living in the neighborhood
Headquarters and working at public offices. In 2015, some 5,000 trees, such as
Lotte Chemical headquarters has organized a volunteer service osmanthus fragrans var. aurantiacus, osmantus asiaticus and
corps to provide social contribution activities on a regular ba- rhododendron schlippenbachii, were handed out to them. Lotte
sis. In addition, the organization lends financial support to en- Chemical also donated trees for planting near Yeocheon-dong
able the needy in the neighborhood- including kids, teenagers, Community Service Center and Yeosu Expo area, as a way to par-
those with various ethnicities and the handicapped- continue ticipate in efforts of making the local environment green.
their living and education. The company also practices a bri-
quette sharing event and blood donation, keeping the value of
Target • Local residents and public offices in Yeosu
sharing in mind. Details • Event for sharing trees with residents
Providing trees cultivated in company houses to residents
for free
• Donation of trees to public offices
Donated about 1,700 trees to public offices and Yeosu Expo
Complex and plan to continue this activity
Perfor- • Contribution to creating green environment by donating
mance trees and flowers for free
• Enhancement of eco-friendly corporate image
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LOTTE CHEMICal 2015 Sustainability Report
78
Material Issues Environment Safety Labor & Supply Chain Customer Social
Human Rights Management Value Contribution
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LOTTE CHEMICal 2015 Sustainability Report
Global Social Contribution Activities time at Lotus Desaru Beach Resort. This event helped them to
build stronger family bonds and provided a sense of being in-
Lotte Chemical has been actively making locally specialized social volved in us.
contributions, at its overseas worksites. We will go forward, fulfilling
social responsibilities as a global chemical company. LC Pakistan
Environment
Green Day︱The company set up Green Day to create biodiversity
Vision for Social Contribution and an ecological system in its region. All of its employees planted
trees in the surrounding areas to create a more refreshing area on
“Grow with the Society” a regular basis. With the aim of sharing the need for environmen-
tal conservation, Lotte Chemical held a drawing contest under
the theme of the conservation for their family members.
Warmth Human Dream Earth Day︱In April 2015, employees carried out cleaning activities
near the Russian Beach, Port Qasim. They collected approximately
A global company fulfilling its 141 kilogram of garbage, and improved the condition of the area.
social responsibility
1. Fulfilling
corporate social responsibility
(returning profits to society)
2. Implementing
voluntary engagement
(volunteer service in the community)
3. Integrity,
service, and passions
(social contribution based on Lotte Group’s management philosophy)
Earth day
LC Titan in Malaysia
Support to Local Communities Health
LC Titan in Malaysia has provided food and other donations to Medical services are mostly out of reach for poor Pakistanis,
the marginalized. The company also continues support for and this is why the company has begun offering such service to
those who were affected by floods and typhoons to help them the marginalized in its region through “Patient Welfare Pro-
lead a normal life. In addition, people working at the site regu- gramme”. Regardless of religion, gender and race, everyone
larly participate in blood donation camps thereby, lending a big who is in need of health treatment can have the benefit through
hand to areas with short blood supply. In 2015, nine underprivi- Aga Khan University hospital. In addition, it provides support of
leged households received aids, and 101 employees participat- free dialysis to those patients whose cancer cell spread to other
ed in blood donation. These are the actions that make the organs, including kidney and liver, through large-name medical
needy feel that they are wanted and cared for. centers in South Asia. It also runs a fund, raised only on a dona-
tion basis, to help medical schools and research institutes, thus
Educational Support elevating the service quality of in the region.
We picked up 115 preliminary and junior high school students
from 16 schools and gave them prizes, in the hope that they be- Education
come an incentive for better performance. In addition, it chose The company gives an amount of scholarship that fully covers
11 students from two universities to award them with Lotte tuition of outstanding students majoring in engineering and
scholarship. The annual amount of USD 3,800 per person will technology at LUMS and NED University. It has also published
help them to focus on their studies alone, relieved from the Korea-Pakistan Business & Friendship Council Magazine to form
burden of tuition expenses. In 2015, it entered Sains Malaysia an atmosphere of understanding mutual cultures, and to build
University in the scholarship program. Lotte Chemical is also a friendlier relationship between the two countries.
making efforts to build educational infrastructure, including
support for school construction. LC Gaheung in China
The company is actively taking part in the activity of the city
Support for Local Employees government that builds a society with harmony by eliminating
LC Titan helps its employees develop themselves through in- the gap between the rich and the poor. In 2015, it donated ap-
ternship programs, capability development investment and proximately KRW 10 million to a charity bazaar held in the city,
support. In 2015, it held Family Day 2015 through which more and awards USD 1,000 of annual scholarship to 10 students of
than 2,000 employees and their family members enjoyed their Gaheung University through the Lotte Foundation.
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Overview Letter from the CEO About Lotte Chemical Introduction of Business
Appendix
82 GRI G4 Index
93 Sustainability Data
81
LOTTE CHEMICal 2015 Sustainability Report
GRI G4 Index
82
Appendix GRI G4 Index Lotte Chemical’s Accolades and Independent Consolidated Production Sustainability
Declaration of Membership of Assurance Report Financial Capacity of Data
Human Rights Association Statements Main Products
Environment
Indicators Contents Reporting Page Remarks
Materials
DMA(Disclosures on Management Approach) ● 44
G4-EN1 Materials used by weight or volume ● 48
G4-EN2 Percentage of materials used that are recycled input materials ● 48
Energy
DMA(Disclosures on Management Approach) ● 44
G4-EN3 Energy consumption within the organization ● 48
G4-EN4 Energy consumption outside of the organization ● 48
G4-EN5 Energy intensity ● 48
G4-EN6 Reduction of energy consumption ● 47
G4-EN7 Reductions in energy requirements of products and services ● 26, 47
Water
DMA(Disclosures on Management Approach) ● 44
G4-EN8 Total water withdrawal by source ◐ 48
G4-EN9 Water sources significantly affected by withdrawal of water ● 48
G4-EN10 Percentage and total volume of water recycled and reused ● 48
Emissions
DMA(Disclosures on Management Approach) ● 44
G4-EN15 Direct greenhouse gas (ghg) emissions (scope 1) ● 47
G4-EN16 Energy indirect greenhouse gas (ghg) emissions (scope 2) ● 47
G4-EN17 Other indirect greenhouse gas (ghg) emissions (scope 3) ◐ 47
G4-EN18 Greenhouse gas (GHG) emissions intensity ◐ 47
G4-EN19 Reduction of greenhouse gas (ghg) emissions ● 47
G4-EN20 Emissions of ozone-depleting substances (ods) ● 49
G4-EN21 NOx, SOx, and other significant air emissions ● 49
Effluents and Waste
DMA(Disclosures on Management Approach) ● 44
G4-EN22 Total water discharge by quality and destination ◐ 48
G4-EN23 Total weight of waste by type and disposal method ● 50
G4-EN24 Total number and volume of significant spills ● 49
83
LOTTE CHEMICal 2015 Sustainability Report
GRI G4 Index
Society
Indicators Contents Reporting Page Remarks
Employment
DMA(Disclosures on Management Approach) ● 56
G4-LA1 Total number and rates of new employee hires and employee turnover
● 58, 93
by age group, gender and region
G4-LA2 Benefits provided to full-time employees that are not provided
● 62~65
to temporary or part-time employees, by significant locations of operation
G4-LA3 Return to work and retention rates after parental leave, by gender ● 93
Occupational Health and Safety
DMA(Disclosures on Management Approach) ● 52
G4-LA5 Percentage of total workforce represented in formal joint management–worker health and
● 93
safety committees that help monitor and advise on occupational health and safety programs
G4-LA8 Health and safety topics covered in formal agreements with trade unions ● 53
Training and Education
DMA(Disclosures on Management Approach) ● 56
G4-LA9 Average hours of training per year per employee by gender, and by employee category ● 59
G4-LA10 Programs for skills management and lifelong learning that support the continued employability
● 58~59
of employees and assist them in managing career endings
G4-LA11 Percentage of employees receiving regular performance and career development reviews,
● 60
by gender and by employee category
Diversity and Equal Opportunity
DMA(Disclosures on Management Approach) ● 56
G4-LA12 Composition of governance bodies and breakdown of employees per employee category
● 58
according to gender, age group, minority group membership, and other indicators of diversity
Equal Remuneration for Women and Men
DMA(Disclosures on Management Approach) ● 56
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category,
59
by significant locations of operation
84
Appendix GRI G4 Index Lotte Chemical’s Accolades and Independent Consolidated Production Sustainability
Declaration of Membership of Assurance Report Financial Capacity of Data
Human Rights Association Statements Main Products
Society
Indicators Contents Reporting Page Remarks
Local Communities
DMA(Disclosures on Management Approach) ● 44
G4-SO1 Percentage of operations with implemented local community engagement,
● 76~80
impact assessments, and development programs
G4-SO2 Operations with significant actual or potential negative impacts on local communities ● 54
Anti-Corruption
DMA(Disclosures on Management Approach) ● 44
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and Company-wide
● 85
the significant risks identified evaluation
G4-SO4 Communication and training on anti-corruption policies and procedures ● 37, 67
G4-SO5 Confirmed incidents of corruption and actions taken ● 37
Product Responsibility
Indicators Contents Reporting Page Remarks
Customer Health and Safety
DMA(Disclosures on Management Approach) ● 70
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are
◐ 73
assessed for improvement
Total number of incidents of non-compliance with regulations and voluntary codes concerning
G4-PR2 the health and safety impacts of products and services during their life cycle, by type of ● 85 No violation
outcomes
Product and Service Labeling
DMA(Disclosures on Management Approach) ● 70
G4-PR3 Type of product and service information required by the organization’s procedures for
product and service information and labeling, and percentage of significant product and ◐ 73
service categories subject to such information requirements
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning
● 85 No violation
product and service information and labeling, by type of outcomes
G4-PR5 Results of surveys measuring customer satisfaction ● 72
Customer Privacy
DMA(Disclosures on Management Approach) ● 70
G4-PR8 Total number of substantiated complaints regarding breaches of customer No miss or
privacy and losses of customer data ● 85 complaints regarding
customer privacy
85
LOTTE CHEMICal 2015 Sustainability Report
As an advanced company that is looking forward to a prosperous future, led by trust and love to the na-
ture, Lotte Chemical duly respects human rights of all of its stakeholders, including customers, its mem-
bers, local communities and partners.
Lotte Chemical hereby declares that it will support international standards with regard to human rights,
including the United Nations Universal Declaration of Human Rights and UN Guiding Principles on Busi-
ness and Human Right (Ruggie Framework) endorsed by the UN Human Rights Council, and fulfill its re-
sponsibilities in relation to it. In addition, Lotte Chemical will make utmost efforts for its subsidiaries and
partners to abide by the declaration hereof.
Lotte Chemical hereby announces publicly that it will do its best to prevent any possible human rights in-
fringement from occurring in the course of management, and respect and protect human rights and the
free will of all of its stakeholders. Lotte Chemical will fully carry out its responsibility as a responsible cor-
porate citizen and will put in maximum efforts to stabilize and disseminate human rights management.
Thank you.
May. 2016
86
Appendix GRI G4 Index Lotte Chemical’s Accolades and Independent Consolidated Production Sustainability
Declaration of Membership of Assurance Report Financial Capacity of Data
Human Rights Association Statements Main Products
Accolades in 2015
Award Date
Top 100 excellent companies in job creation hosted by the Ministry of Employment & Labor Mar. 25, 2015
“A” rating at the integrated evaluation of excellent companies in ESG hosted by the Corporate Governance Service Oct. 13. 2015
Certified for the DJSI Asia Pacific for five consecutive years Oct. 16. 2015
Membership of Association
Federation of Korean Industries Korea International Trade Association Korea Chemical Industry Council
Korea Business Council for Sustainable Seoul Chamber of Commerce & Industry
Economic Organization Council
Development Association
Korea Institute of Chemical Engineers EPCA (European Petrochemical Association) Korea Employers Federation
Korea Industrial Technology Association Korea Polymer Society of Korea Korea Fair Competition Federation
Korea Personnel Improvement Association Korea Petrochemical Industry Association Korea Listed Companies Association
Korea Productivity Center ASIA BUSINESS COUNCIL The Membrane Society of Korea
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LOTTE CHEMICal 2015 Sustainability Report
• G4 Reporting Principles
• General Standard Disclosures
• Specific Standard Disclosures
- Generic DMA of each of following material Indicators of Aspects
- Economic Performance: EC1, EC2, EC4 - Occupational Health and Safety: LA5, LA8
- Indirect Economic Impacts: EC7, EC8 - Training and Education: LA9, LA10, LA11
- Materials: EN1, EN2 - Equal
Remuneration for Women and Men: LA13
- Energy: EN3, EN4, EN5, EN6, EN7 - Investment: HR1, HR2
- Water: EN8, EN9, EN10 - Child Labor: HR5
- Emissions: EN15, EN16, EN17, EN18, EN19, EN20, EN21 - Forced or Compulsory Labor: HR6
- Effluents and Waste: EN22, EN23, EN24, EN25, EN26 - Anti-corruption: SO3, SO4, SO5
- Products and Services: EN27, EN28 - Customer Health and Safety: PR1, PR2
- Compliance: EN29 - Product
and Service Labeling: PR3, PR4, PR5
- Overall: EN31 - Customer Privacy: PR8
- Employment: LA1, LA2, LA3
This Report excludes a data and information of joint corporate, contractor etc. which is outside of the organization, i.e. Lotte
Chemical, among report boundaries.
Our Approach
In order to verify the contents of the Report within an agreed scope of assurance in accordance with the assurance standard, the
team has carried out an assurance engagement as follows:
88
Appendix GRI G4 Index Lotte Chemical’s Accolades and Independent Consolidated Production Sustainability
Declaration of Membership of Assurance Report Financial Capacity of Data
Human Rights Association Statements Main Products
Our Conclusion
Based on the results we have obtained from material reviews and interviews, we had several discussions with Lotte Chemical on
the revision of the Report. We reviewed the Report’s final version in order to confirm that our recommendations for improvement
and our revisions have been reflected. When reviewing the results of the assurance, the assurance team could not find any inap-
propriate contents in the Report to the compliance with the principles stipulated below. Nothing has come to our attention that
causes us to believe that the data included in the verification scope are not presented appropriately.
Inclusivity
Inclusivity is the participation of stakeholders in developing and achieving an accountable and strategic response to sustainability.
• Lotte Chemical is developing and maintaining stakeholder communication channels in various forms and levels in order to
make a commitment to be responsible for the stakeholders. The assurance team could not find any critical stakeholder Lotte
Chemical left out during this procedure.
Materiality
Materiality is determining the relevance and significance of an issue to an organization and its stakeholders. A material issue is an
issue that will influence the decisions, actions, and performance of an organization or its stakeholders.
• Lotte Chemical is determining the materiality of issues found out through stakeholder communication channels through its
own materiality evaluation process, and the assurance team could not find any critical issues left out in this process.
Responsiveness
Responsiveness is an organization’s response to stakeholder issues that affect its sustainability performance and is realized
through decisions, actions, and performance, as well as communication with stakeholders.
• The assurance team could not find any evidence that Lotte Chemical’s counter measures to critical stakeholder issues were
inappropriately recorded in the Report.
We could not find any evidence the Report was not prepared in accordance with the ‘Core Option’ of GRI G4.
• Develop a measure to quantitatively manage and objectively represent the sustainability management performance that lead
to GRI reporting indicators, to increase stakeholder’s trust in Lotte Chemical.
• Make endeavor to develop performance management system and connect it with the evaluation system, to find the
sustainability performance and data through more systematic way.
Our Independence
With the exception of providing third party assurance services, KMAR is not involved in any other Lotte Chemical’ business opera-
tions that are aimed at making profit in order to avoid any conflicts of interest and to maintain independence.
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LOTTE CHEMICal 2015 Sustainability Report
90
Appendix GRI G4 Index Lotte Chemical’s Accolades and Independent Consolidated Production Sustainability
Declaration of Membership of Assurance Report Financial Capacity of Data
Human Rights Association Statements Main Products
Major Products
Sector Item Unit Sales
Olefin Ethylene, propylene, benzene, toluene, para xylene, ortho xylene, etc. KRW in millions 1,868,811
Monomer Styrene monomer, butadiene, ethylene oxide adduct, ethylene oxide glycol, purified KRW in millions 3,455,585
isophthalic acid, , purified terephthalic acid, methyl methacrylate monomer, etc.
Polymer High density polyethylene, polypropylene, low density polyethylene, polyethylene KRW in millions 6,775,175
terephthalate, linear low density polyethylene, polycarbonate, LFT, EPP, etc.
Others By-products, etc. KRW in millions 164,965
Elimination of internal transactions KRW in millions (551,198)
Total sales KRW in millions 11,713,338
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LOTTE CHEMICal 2015 Sustainability Report
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92
Appendix GRI G4 Index Lotte Chemical’s Accolades and Independent Consolidated Production Sustainability
Declaration of Membership of Assurance Report Financial Capacity of Data
Human Rights Association Statements Main Products
Sustainability Data
Economy
* R&D subsidy
Society
No. of overseas sites sites 17 18 18 Number of target employees 1,778 1,794 1,802
93
Lotte Chemical has been certified for the DJSI (Dow Jones Sustainable Index) Asia Pacific for
five consecutive years.
http://www.lottechem.com This report was printed on eco-friendly paper with soybean oil based ink.