Name + Chaegkan +L Rout no.! ROZITMOO Ny Total Quelthy Management Arsigornent no, « {Tora Qua MaNaceme nr Cathy Fowdean Alp for quality manegonerd 0 Plas 8B. Crosby & one { te ees gualtby Lacpooks he Gore ts trleanctionel fone bo Spreod bus beochtnge om quality menagemen’. Cosby bras deyght Viotsa sas 4 Compaen Lacendbiver And) & best Loto fr Salebon bo Ye Concepts + ee0 Defecka (zd) Gnd.“ Do t High fort Yeme” To beep the momentum goteg.. dee. appropeicke Cullse And abletude aboud queledy have to be Rrbedded throughord the orgortastion. Cothy hat eck devon fowiteen Abepe to amok tr, he Belbibmert 4 a\ quality ethicStep 1 + Meragenert Commttmen \ The ep Aste wath 0 pkey Alabmord On peli Gnd Cooly Fagaotted fom d Worok fos the prhey % "Polo Brock We the Sapper On Couse! te Sagutrernan’ & be | tsobly honged to bob te Ard own Customers Sealy need.” ‘the above et Caples Cosby's delindton { quetily are bn Conformance . 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