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Management and Business Quiz (Hard) - Questions an

Information about all of these subjects is on the businessballs website. A search tool is at the top of the pag

Management and Business Quiz (Hard) - Questions

1. What psychological methodology does NLP stand for?
2. David McLelland's motivational theory identi ed three principal motivational needs which he said eac
degrees, and which characterise our motivational behaviour; what are these three motivational needs
3. Which organisation produces the UK's ABC1C2 (etc) Social Grade Classi cations Statistics?
4. What does the selling acronym AIDA stand for?
5. Who developed the 'Equity Theory' of job motivation in the 1960's?
6. What does the nancial abbreviation P&L stand for?
7. Who developed the ten stages of corporate life cycle, starting with Courtship and Infancy and ending
8. The Anso matrix correlates what two aspects of business development from the 'new' and 'existing'
9. In selling and communications, what do 'open questions' generally achieve?
10. Albert Mehrabian researched and published a now widely referenced set of statistics for the e ective
relating to feelings and attitudes; what three types of communication did he identify and what percen
each type in terms of the percentage of meaning (or understanding) that each communication type co
in his study?
11. In business accounts and nancial reporting, expenses which change according to scale of performan
known as what?
12. What is the name of Ingham and Luft's model and theory which deals with hidden and open areas of
13. The '360 degree' appraisal method collects feedback from whom, about whom?
14. What are the four levels of learning evaluation de ned in Donald Kirkpatrick's original four-stage mod
15. What is the correct ascending order of these human needs according to Maslow's Hierarchy of Needs
and Love, Self-Actualisation, Biological and Physiological?
16. What part of our brains typically handles process-type functions, according to brain theorists such as
17. What does the accounting acronym FIFO mean?
18. One of the most e ective and e cient forms of marketing is abbreviated to the initials WOM; what is
19. Bloom's Taxonomy of Learning Domains divides learning development into three main aspects: Cogn
what might these three aspects of personal development more commonly be called?
20. Who wrote the Seven Habits of Highly E ective People?
21. The 'Big Five' personality dimensions, by which modern day psychologists believe every person's pers
tendencies can be measured are commonly abbreviated to the OCEAN acronym; what does OCEAN st
22. What are the four metaphorical terms used to describe products/services in Boston Matrix model acc
market maturity?
23. The nancial ratio which divides a company's 'liquid assets' by 'current liabilities' is known by what po
24. What three important things should be con rmed and understood before conducting a brainstorming
25. What does the SWOT stand for in SWOT analysis?
26. What are the 'Four Functional Types' within Carl Jung's theory?
27. With what was the Kyoto Summit concerned?
28. What are the four sequential stages of the 'conscious competence' learning model? 
29. What is the '1st Law of Cybernetics' (also known as the 'Law of Requisite Variety')?
30. What are the four main 'Temperament' types called within David Keirsey's Temperaments personality x
If you continue browsing this website, you agree to our policies:
31. According to the Tannenbaum and Schmidt theory relating
Privacy policy to leadership, delegation and team develo
in order for the team's area of freedom (and growth) to increase?
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 32. What does the nancial term ROI stand for?

33. Whose experiential learning theory comprises the learning styles named: Concrete Experience (feeling
(thinking); Active Experimentation (doing); and Re ective Observation (watching)?
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34. Daniel Goleman was responsible for popularising and de ning what management and behavioural co
(ie., the title is also the subject) 1995 book?
35. What is psychometrics?
36. What is the management technique that is commonly informally abbreviated to MBWA?
37. Large size hand-writing generally indicates what characteristics in the personality of the writer?
38. Since October 2004, UK employers must follow a minimum process of three-stages for handling dispu
disciplinary and grievance matters; what are the basic minimum three stages required?
39. Douglas McGregor de ned two main styles of management; what did he call them and how are each
40. Bruce Tuckman's theory about team development uses what four sequential rhyming words to descri
progression?
41. What are Howard Gardner's seven (original) Multiple Intelligences?
42. According to Herzberg's motivational theory, which of these are 'hygiene needs' (or 'maintenance fact
'motivators': work conditions, salary, achievement, advancement, work itself, responsibility, company
personal growth?
43. What does VAK stand for in the learning styles theory?
44. What does the business acronym IPO stand for?
45. What does the PEST stand for in PEST analysis?
46. What do 'open questions' typically begin with?
47. What visionary management thinker wrote The Age Of Unreason and The Empty Raincoat?
48. What are the names of the (nine) Belbin 'team roles'?
49. In marketing, what are the The Four P's?
50. A lot of the traditional 20th century sales theory and training was in uenced by the 1937 book 'How to
People'; who wrote it?

Management and Business Quiz (Hard) - Answers 

1. What psychological methodology does NLP stand for? Neuro-Linguistic Programming
2. David McLelland's motivational theory identi ed three principal motivational needs which he said eac
degrees, and which characterise our motivational behaviour; what are these three motivational needs
to achieve things; Authority/Power (n-pow), the need to have impact, in uence and authority; and A
relationships, interaction and acceptance among other people (or words to similar e ect as these de
3. Which organisation produces the UK's ABC1C2 (etc) Social Grade Classi cations Statistics? NRS Ltd (Na
4. What does the selling acronym AIDA stand for? Attention, Interest, Desire, Action
5. Who developed the 'Equity Theory' of job motivation in the 1960's? J Stacey Adams
6. What does the nancial abbreviation P&L stand for? Pro t and Loss (fully, Pro t and Loss Account)
7. Who developed the ten stages of corporate life cycle, starting with Courtship and Infancy and ending
Ichak Adizes
8. The Anso matrix correlates what two aspects of business development from the 'new' and 'existing'
Markets
9. In selling and communications, what do 'open questions' generally achieve? Open questions gather in
understanding, and build rapport by encouraging the other person to talk and explain things, includin
10. Albert Mehrabian researched and published a now widely referenced set of statistics for the e ective
relating to feelings and attitudes; what three types of communication did he identify and what percen

each type in terms of the percentage of meaning (or understanding) that each communication type co
in his study? Mehrabian's research stated that: in relation to feelings and attitudes, 7% of meaning co
x
spoken; 38% of meaningIf youconveyed is in the
continue browsing thisway thatyou
website, theagree
words arepolicies:
to our said (paralinguistic); and 55% of m
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expression - importantly these ndings relate to feelings and attitudes, and not to communications of
nature Continue
11. In business accounts and nancial reporting, expenses which change according to scale of performan
known as what? Variable Costs 
12. What is the name of Ingham and Luft's model and theory which deals with hidden and open areas of
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Johari Window
13. The '360 degree' appraisal method collects feedback from whom, about whom? A '360 Degree' feedba
from people who work with the appraisee, about the appraisee, including subordinates, peers, upline
who comes into contact with the appraisee and who is happy to provide constructive feedback about
areas for improvement
14. What are the four levels of learning evaluation de ned in Donald Kirkpatrick's original four-stage mod
learning; 3. Application of learning; 4. E ect of application (or words to the same e ect as these four d
15. What is the correct ascending order of these human needs according to Maslow's Hierarchy of Needs
and Love, Self-Actualisation, Biological and Physiological? Biological and Physiological Needs (basic life
sleep, etc); Safety Needs (security, protection, law, etc); Belongingness and Love Needs (family, a ectio
Needs (achievement, status, responsibility, reputation, etc); Self-Actualisation (personal growth, self-fu
16. What part of our brains typically handles process-type functions, according to brain theorists such as
Basal (left rear)
17. What does the accounting acronym FIFO mean? First In First Out (a convention for writing down the b
the same type - oldest are written-o rst)
18. One of the most e ective and e cient forms of marketing is abbreviated to the initials WOM; what is
19. Bloom's Taxonomy of Learning Domains divides learning development into three main aspects: Cogn
what might these three aspects of personal development more commonly be called? Knowledge, Attit
20. Who wrote the Seven Habits of Highly E ective People? Dr Stephen Covey
21. The 'Big Five' personality dimensions, by which modern day psychologists believe every person's pers
tendencies can be measured are commonly abbreviated to the OCEAN acronym; what does OCEAN st
experience, Conscientiousness, Extraversion/introversion, Agreeableness, Neuroticism
22. What are the four metaphorical terms used to describe products/services in Boston Matrix model acc
market maturity? Dog, Cash Cow, Problem Child and Star (or Rising Star)
23. The nancial ratio which divides a company's 'liquid assets' by 'current liabilities' is known by what po
Ratio')
24. What three important things should be con rmed and understood before conducting a brainstorming
aim of the exercise; a time limit; the fact that all ideas are welcome and to be respected (ie., sometime
are the best ones).
25. What does the SWOT stand for in SWOT analysis? Strengths, Weaknesses, Opportunities, Threats
26. What are the 'Four Functional Types' within Carl Jung's theory? Thinking, Feeling, Sensation, Intuition
27. With what was the Kyoto Summit concerned? Global climate change (in other words, greenhouse gas
28. What are the four sequential stages of the 'conscious competence' learning model? 1. Unconscious In
Incompetence, 3. Conscious Competence, 4. Unconscious Competence
29. What is the '1st Law of Cybernetics' (aka the 'Law of Requisite Variety')? "The unit within the system wi
responses available to it controls the system." (or words to that e ect)
30. What are the four main 'Temperament' types called within David Keirsey's Temperaments personality
Guardian, Rational/Rationalist
31. According to the Tannenbaum and Schmidt Continuum theory relating to leadership, delegation and t
be reduced in order for the team's area of freedom (and growth) to increase? The manager's use of au
32. What does the nancial term ROI stand for? Return On Investment
33. Whose experiential learning theory comprises the learning styles named: Concrete Experience (feeling
(thinking); Active Experimentation (doing); and Re ective Observation (watching)? David Kolb 
34. Daniel Goleman was responsible for popularising and de ning what management and behavioural co
(ie., the title is also the subject) 1995 book? Emotional Intelligence x
If you continue browsing this website, you agree to our policies:
35. What is psychometrics? The science of measuring (or testing) human personality type (or mental abilit
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 36. What is the management technique that is commonly and informally abbreviated to MBWA? Managem
Wandering Around) - the term is generally attributed to Tom Peters (In Search Of Excellence, 1982) alt
new management ideology rst pioneered by a few bright American companies as far back as the 194
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37. Large size hand-writing generally indicates what characteristics in the personality of the writer? Extrav
38. Since October 2004, UK employers must follow a minimum process of three-stages for handling dispu
disciplinary and grievance matters; what are the basic minimum three stages required? 1. Write a lette
the issue; 2. Have a meeting with the employee to discuss the issue; 3. Hold or o er an appeal meetin
39. Douglas McGregor de ned two main styles of management; what did he call them and how are each
Theory (or Theory-X - is authoritarian, autocratic and repressive) and Y-Theory (or Theory-Y - participa
developmental - or words to similar e ect as these two descriptions)
40. Bruce Tuckman's theory about team development uses what four sequential rhyming words to descri
progression? Forming, Storming, Norming, Performing
41. What are Howard Gardner's seven (original) Multiple Intelligences? Linguistic (words and language), Lo
numbers), Musical (music, sound, rhythm), Bodily-Kinesthetic (body movement control), Spatial-Visual
space), Interpersonal (other people's feelings), Intrapersonal (self-awareness)
42. According to Herzberg's motivational theory, which of these are 'hygiene needs' (also called 'maintena
'motivators': work conditions, salary, achievement, advancement, work itself, responsibility, company
personal growth? Of the examples listed, hygiene needs are: work conditions, salary, company car, sta
are achievement, recognition, work itself, responsibility, advancement, and personal growth)
43. What does VAK stand for in the learning styles theory? Visual, Auditory, Kinesthetic/Kinaesthetic (three
methods - seeing, listening, doing)
44. What does the business acronym IPO stand for? Initial Public O ering (meaning the initial sale of priva
shares, in a company, via the issue of shares to the public and other investing institutions)
45. What does the PEST stand for in PEST analysis? Political, Economical, Social, Technological
46. What do 'open questions' typically begin with? Open questions typically begin with Who, What, How, W
particularly capable or intelligent respondents, 'Tell me about...')
47. What visionary management thinker wrote The Age Of Unreason and The Empty Raincoat? Charles Ha
48. What are the names of the (nine) Belbin 'team roles'? Coordinator (was called 'Chairman'), Shaper, Pla
Implementer (was called 'Company Worker'), Resource Investigator, Team Worker, Completer-Finishe
49. In marketing, what are the The Four P's? Product, Price, Promotion, Place
50. A lot of the traditional 20th century sales theory and training was in uenced by the 1937 book 'How to
People'; who wrote it? Dale Carnegie

How did you do? (Scores and grading have absolutely no scienti c basis whatsoever - it's for fun.)

0-10 - you've made an excellent start and you have some exciting and fascinating learning ahead of you

11-20 - pretty good - you could run a small team or department and fair sized general store at weekends

21-30 - very good - you could run a small company or a biggish department and do a bit of part-time consul

31-40 - seriously impressive - you could run a biggish company or a small country and perhaps both

41-45 - outstandingly brilliant - you are probably a professor of management at Harvard

46-50 - unbelievable - you should be running the businessballs website 

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Information about all of these subjects is on the businessballs website. A search tool is at the top of the pag
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Last modi ed: Thursday, 28 March 2019, 1:06 PM

◄ Management and Business Quiz (Easy)

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