Professional Documents
Culture Documents
Section A (a)
[10 marks]
[Time suggested: 20 minutes]
Questions 1 – 10 are based on the given stimuli. Study the information carefully and choose
the best answer.
Commuting to Work
A compact.
B limited.
C packed.
D rigid.
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KOTA KINABALU: Police detained nine motorcyclists and confiscated their vehicles during “Ops
Samseng Jalanan” which was conducted at several locations here early this morning.
District police Chief Assistant Commissioner M. Chandra said the operation was aimed at curbing
illegal racing at Jalan Coastal, Jalan Lintas, Jalan Tuaran Bypass and Jalan Sulaman.
“We detained the motorcycle owners to have their statements recorded for investigation under
the Road Transport Act 1987.
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A Sad.
B Happy.
C Scared.
D Confused.
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Anger is a powerful emotion. If it isn’t handled appropriately, it may have destructive results for you and those
closest to you. Uncontrolled anger can lead to arguments, physical fights, physical abuse, and assault. If you
feel out of control, walk away from the situation temporarily, until you cool down. Do something physical, such
as going for a run or playing sport; which help to express anger in a healthy way. Well-managed anger can be
a useful emotion that motivates you to make positive changes.
Failing repeatedly?
Don’t be easily discouraged. To start, think positive and look at the bad results or
report of yours as a stepping stone for improvement. Find your weakness and plan
how to overcome it. Even before that, get help from a friend. It is easier to study
with a friend. Finally, use your own initiative to surf the internet and do your
research. Most of all, put in that extra effort. In that way, you empower yourself.
8. Which of the following best describes the steps in the extract above?
Choose a Identify Empower
Think
A study your
positive yourself
partner weakness
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Section A (b)
[10 marks]
[Time suggested: 10 minutes]
Questions 11 – 20 are based on the given passage. Choose the best answer to fill in each
blank.
Many people take telephone manners for granted. They often ignore basic
phone etiquettes when talking on the phone especially on formal occasions.
The person who picks ___11___ the phone in an office has more tasks to do
than just answering a call. A poor greeting to a very ___12___ client may send him
or her to another company. Many people tend to neglect telephone ___13___that may
be exploited as one of the strongest tools in maintaining good business relationships.
One should always speak clearly over the phone as a rule. He or she should
come across as being kind, friendly ___14___ positive. Chewing food or drinking
___15___ talking to a client is not advisable. In addition, one should show interest
by paying ample attention to the caller and be honest about how ___16___ time would
he or she want the caller to hold on. A phrase like “I don’t know” sounds like the
receiver ___17___ not care. Instead, “Let me find out” would be better.
Finally, always end the conversation ___18___ a polite remark. Be respectful
and straightforward in your response. The common parting remark one ___19___ use
would be “Thank you” or “Have a nice day”. These are some of the good phone
manners that should be ___20___ to uphold the company’s image.
11. A up
B on
C apart
D through
12. A interest
B interests
C interested
D interesting
13. A habit
B courtesy
C technique
D behaviour
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14. A or
B but
C and
D yet
15. A as
B then
C since
D while
16. A much
B many
C little
D less
17. A do
B has
C have
D does
18. A on
B in
C over
D with
19. A could
B shall
C must
D will
20. A practise
B practises
C practised
D practising
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Section B
[10 marks]
[Time suggested: 20 minutes]
Questions 21 – 30
Read the following poster and complete the graphic organiser on the following page.
What is Offered
Under this Programme the heritage sites get science-based guidance to manage
the place. Money is allocated to maintain the biodiversity of the sites. Experts
are sent to monitor the conservation plans regularly.
Effective Conservation
A sum of 30 000 pounds was given to Cocos Island National Park in Costa Rico to
preserve the stunning marine park. Located 550 km off Costa Rico coast, it is
the only island with tropical rainforest. It offers an ideal laboratory of the
study of biological processes. The underwater world is famous as divers rate it
as one of the best places to view marine life. Its numerous rivers and streams
make it a place of spectacular scenery. Indeed Cocos Island is a paradise on
earth.
Looking Ahead
Many other similar sites have been protected and preserved by World Heritage
Marine Programme.
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Questions 21 – 25
Using the information from the poster, complete the table below.
Launched in 21 ________________________________________________________
22 ________________________________________________________
Aims
23 ________________________________________________________
Questions 26 – 30
Your friend has asked you to recommend a place for her to visit. Using words from the
poster, complete the email below. Use no more than three words.
It is 22 __________________ off the coast of Costa Rico and offers a tropical rainforest. For
eco-system. The scenery is spectacular and the site is often thought to be heaven
25 ___________________.
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Questions 31 – 40 are based on the following passage. Answer all the questions.
1 It was a cold freezing day a few years ago, when I stumbled upon a wallet
in a street. There were no identification documents inside. There were only three
dollars and a crumpled letter that looked as if it had been carried around for
years.
2 The only thing legible on the torn envelope was the return address. I opened 5
the letter and saw that it had been written in 1954 – almost 60 years ago. I read
it carefully, hoping to find some clues to the identity of the wallet’s owner. It
was a ‘Dear John’ letter. The writer, in the delicate script, told the recipient,
whose name was Michael, that her mother forbade her to see him again.
Nevertheless, she would always love him. It was signed Hannah. 10
3 It was a beautifully written letter. However, there was no way beyond the
name of Michael to identify the owner. Perhaps, I could ring the telephone
records hotline to see if the operator could find the phone number for the address
on the envelope.
4 The operator connected me to her supervisor who said there was a phone 15
number listed with the address. The operator later put me through a woman who
had bought Hannah’s house thirty years ago. She told me that Hannah had
placed her mother in a nursing home. She suggested that I ask the nursing home
for Hannah’s whereabouts.
5 I called and found out that Hannah’s mother had died but Hannah herself 20
was living in a nursing home. I rang up the nursing home and asked if I could
stop by to see her. When I arrived, the director and a guard greeted me at the
door of the nursing home. We went up to third floor and saw the nurse who
informed us that Hannah was indeed watching television.
7 “I was only sixteen and my mother felt I was too young. He was so
handsome.” We both laughed. The director then left her alone. “Yes, Michael
Goldstein was his name. If you find him, tell him I still think of him often. I
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never did marry,” she said, smiling through tears welled up in her eyes. “I guess
no one ever matched up to Michael.” 35
8 I thanked Hannah, said goodbye and took the elevator to the first floor.
As I stood at the door, recollecting my meeting with Hannah, the guard asked,
“Was the old lady able to help you?”.
9 I told him that she had given me a lead. “At least I have a last name. But
I probably won’t pursue for a while.” I explained that I had spent almost the 40
whole day trying to find the wallet’s owner. While we talked, I pulled out the
brown leather case, with its red-lanyard lacing and showed it to the guard. He
looked at the case closely and retorted, “Hey, I’ve seen this. That’s Mr.
Goldstein’s. He stays on the eighth floor.”
10 I thanked the guard and ran back to the director’s office to tell him what the 45
guard had said. He accompanied me to the eighth floor. We found him reading
a book. The director asked him if he had lost his wallet. He looked up, felt his
pocket and replied, “Goodness, it is missing.”
11 I explained to him that I found his wallet and apologized that I had read
the letter. I told him that I knew where Hannah was. He called her the next day. 50
A few weeks later, I received a call. The director of the nursing home told me
both Michael and Hannah were getting married. I attended the lovely wedding
– a perfect ending for a love affair that lasted nearly 60 years.
31. From paragraph 1, where did the writer find the wallet?
……………………………………………………………..……………………… [1 mark]
32. From paragraph 2, why did the writer open the letter?
……………………………………………………………..……………………… [1 mark]
33. From paragraph 2, what does the line “she would always love him” tell us about
Hannah’s character?
……………………………………………………………..……………………… [1 mark]
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34. From paragraph 4, who informed the writer that Hannah had placed her mother in
a nursing home?
……………………………………………………………..……………………… [1 mark]
35. From paragraph 5, why do you think Hannah herself was living in a nursing
home too?
……………………………………………………………..……………………… [1 mark]
36. From paragraph 6, which phrase indicates that Hannah was an approachable
person?
……………………………………………………………..……………………… [1 mark]
……………………………………………………………..……………………… [1 mark]
……………………………………………………………………………………... [1 mark]
39. In your opinion, what do you think Michael had felt when the writer told
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[35 marks]
[Time suggested: 45 minutes]
You received a letter from your friend who was once your neighbour inviting you to his/
her new house in Brunei. Write a reply to his/ her invitation. In your letter, you should
include all the points below.
Note:
For your letter, you will receive up to 15 marks for the format and content points and
up to 20 marks for the quality of your writing.
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ANSWER SHEET
FOR SECTION A
Blacken only one space for each question. If you wish to change your answer, erase the
blackened mark that you have made. Then blacken the space for the new answer.
EXAMPLE:
A B C D
1 A B C D 11 A B C D
2 A B C D 12 A B C D
3 A B C D 13 A B C D
4 A B C D 14 A B C D
5 A B C D 15 A B C D
6 A B C D 16 A B C D
7 A B C D 17 A B C D
8 A B C D 18 A B C D
9 A B C D 19 A B C D
10 A B C D 20 A B C D
Section Marks
(a) 10
A
(b) 10
B 10
C 10
D 35
Total 75
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