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Abstract—Purpose of the study: Several organizations across the industry opted for remote
working after the Government of India announced lockdown on 24 th March 2020 to mitigate
the spread of infection. There is a visible occupational stress among the employees across all
the sectors, a result Covid-19 and its associated parameters. This empirical study was carried
out to report the effect of Covid-19 parameters and occupational stress factors on employee
performance in agricultural research sector. The independent Covid-19 parameters with five
subscales— workplace isolation, lack of peer advise, lack of communication, family
distractions and role overload; occupational stress causing factors—workload, role
ambiguity, role conflict, social support, career, job-control and dependent factor performance
with six subscales—task competence, employee motivation, commitment, non-job
assignments, integrity, and co-workers were measured to study the cause and effect. All the
independent factors were measured using five-point Likert type scale whereas the dependent
factor performance was measured applying a scale based on Taxonomy of Higher-Order
Performance Dimensions Model developed by Campbell. A research instrument, survey
questionnaire was used, where all the statements were systematically mixed to avoid bias.
The authors applied descriptive statistics, correlations studies, reliable statistics and multiple
regression analysis to draw inferences from the study. The Covid-19 parameters workplace
isolation, lack of communication, family distractions, role overload and occupational stress
factors role ambiguity, role conflict, career, Job-control are statistically significant and are
good predictors of the performance. There are no significant gender differences were
observed, however the post-hoc comparisons reveal significant age group difference with the
group 20-30 years employees experiencing more stress. The authors suggested that the
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organizations should develop strategies on remote working onlong-term basis to mitigate the
employee stress and enhance performance.
I. INTRODUCTION
Occupational stress or job stress is a pressure on employee caused by the factors
associated with the employment. An employee experience stress when the available resources
are less when compared with demands put on him/her. The occupational stress is the product
of globalization, technical advancement, stiff competition, job demands and enhanced
workload. Several physiological disorders like corpus tunnel syndrome, neck and back pain,
insomnia, irritation, anxiety, frequent headaches, and psychological disorders— depression,
panic attacks, mood disorders, enhance heart rate shortness of breath are some of the causes
of occupational stress experienced by employees. The contribution of researchers over the
last two decades to stress has been recognized as significant due to the ongoing social
changes, changes in the lifestyle and cultural atmosphere of working societies, and is
disrupting the work-life balance, the output of workers and, in effect, the profitability of the
company. However, the quantum of stress experienced will different individual to individual
as withstanding capacity of stress varies from person to person [1].
The Austrian born endocrinologist coined the term ―Stringere‖ a Latin word means,
difficulty, unpleasant, and discomfort. Hans Selye [2] suggested General Adaptation
Syndrome (GAS) and described stress as "the body's non-specific reaction to any request
made to it". In general, stress inflicts or hurts on people in a variety of ways, but not all
human stress is catastrophic in nature. An acceptable amount of stress can give rise to interest
or thirst for work in a individual, tap talents and spark inquisitiveness into work. Stress is a
continuous and changing, unpredictable situation where a person is confounded with an
opportunity, high peremptory demands, or resources related to what the individual wanted,
and the outcome is considered to be uncertain and significant [3]. An employee can
experience stress if he is assigned disliked work [4]. Occupational stress, if not managed, can
lead to poor physical well-being and burn-out (of one's career). The effect of stress at work is
primarily determined by the temperament, perception and attitude of the workplace.
Role overload, estimates the degree to which the job requirement exceeds resources
(personnel and workplace) and the degree to which an individual is capable of performing
workloads ([5], [6]). Role uncertainty is an occupational stress component that occurs when a
person is not clear about the various expectations that people have of this position, this is role
ambiguity as part of an employee. The lack of knowledge on one's position and the activities
of one's job causes occupational stress.
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Anbazhagan and Soundar Rajan[13] in their study on occupational stress and coping
strategies concluded that the research has shown that high level of stress seriously effect the
performance of employees and psychological well-being. The organizational restructuring,
layoffs, downsizing, and mergers and the stressors of the organizations. A descriptive study
was carried out by Shanthi A [14] to assess the factors causing stress with the primary data of
173 employees was collected using a structured questionnaire administered to the. The
regression analysis indicated that revealed several factors such as inconvenient working
hours, role conflict and patient behaviour were major stressors. Tan, J.S.T. [15] carried out a
study focusing on stress levels using demographic and education-related in the Philippines
public university faculty. Results indicated part-time and full-time employment, age, job
satisfaction and negative religious coping as significant predictors of faculty stress. A
significant negative correlations observed among job satisfaction and stressors related to
reward, recognition and departmental influence. Prasad et al.[17] using the multiple
regression analysis results reported independent factors peer, role ambiguity, organization
climate and job satisfaction are significantly influencing the psychological wellbeing of the
employees in Information Technology Industry. This study further reveal minor statistically
significant gender and age group differences which are effecting the psychological wellbeing
of employee observed. The researchers opined however possible, the remote working options
need to be worked out by the employer, in all the sectors to reduce the stress and enhance the
psychological wellbeing of employees.
B. Performance
Performance is accomplishment of a given assignment measured against outcome, which is
predetermined with known standards of accuracy, completeness, using available optimal
possible and speed. Performance is considered to be the accomplishment of a commitment,
in a manner that releases the performer from all accountabilities under the contract. It is a
construct to deal employee management. Performance in some sense is ability to achieve
goals, targets with a set of benchmarks. i.e vision and mission of an organization.
Performance is the desired behaviours and the valuable outcomes produced by those
behaviours. Performance is also effected by the complexities of the job. The job performance
is defined in different ways depending on the different stages and complexities of the job
[18]. Abilities and skills which are inherent to an individual possess and motivation to use
those inherent characteristics of an individual to perform a better job will result the
performance.
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behaviour should contribute to the attainment of organization’s vision, mission and goals
[19]. Prasad et al. [7] reported occupational stress effecting employee performance at
moderate level in a study with international agricultural research institute. Prasad et. al.
(2018)[20] in a study on association among Occupational Stress factors and Performance at
workplace among Agricultural Research Sector Employees at Hyderabad, India reported
statistically significant association between occupational stress factors like working
hours/week, social support, job insecurity which are effecting the performance.
C. Covid-19 Pandemic
The world has turned into remote working or work from home concept wherever
possible due to Coronavirus disease 2019 (COVID-19) an infectious disease caused by a
severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) a mutated virus which is
less virulent in India. The availability of tools like team viewer, splashtop, Microsoft remote
desktop, zoom, Microsoft teams, and owl are some of the communication tools essential for
remote working, work prioritization are reported and solutions were provided [21] The
SCIKEY MindMatch study reported that 99.8% workforce in IT sector incapable of remote
working as reported in Economic Times[22].
D. Covid-19 parameters
Workplace isolation: An employee experience stress due to absence of colleagues, routine
interactions, fun, chats, etc. categorized under workplace isolation.
Lack of peer advise: Employees routine take the suggestions of peer on performing their tasks
and peer’s experience considered valuable. An employee feel stressed lack of peer advise
once he/she has struck and unable to move ahead on his/her assignment
Lack of communication: Communication is important for remote working employees.
Sometimes may experience stress because of absence of one to one communication with peer
though the new technologies like, zoom, Microsoft Team, Blujeans, etc. available
Family distractions: Working from home will have the challenge of family distractions
because of sudden sickness, family visitors, etc. Therefore, the work get disturbed and an
employee will experience stress.
Role overload: An employee experience stress because of role overload— multiple roles as
father, husband, etc. working at home.
E. Research question
Is there any correlation between Covid-19 parameters and occupational stress factors on
employee performance on agricultural research sector?
F. Research Gap
The Union Government announced first lock down on 24 March 2020 extended to the third
phase till 17th May. The lockdown is necessary to mitigate the spread of infection to the
minimal as the most of the employees work remotely at home. The Covid-19 Pandemic was
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first reported during December 2019, there no specific literature, reviews or articles which
studied the effect of Covid-19 parameters, occupational stress and its effect on employee
performance. There is very limited literature available in the similar situations of swine-flu
pandemic on occupational stress but not related to India. Further not a single report was
reported on effect of employees’ performance during the epidemic type of situations
Therefore, the authors considered to carry out this study surveying agricultural research
sector employees in Hyderabad Metro during March 24 to 5 Nay April 2020 and reported the
outcome of the study.
To study the effect of Covid-19 parameters and occupational stress and remote
working on employee performance in the agriculture research sector
To study if there are gender and age differences that influence the performance of
employees in the agriculture research sector
A. Theoretical Framework
The author followed theoretical framework proposed by Prasad, et al. .[1],[22], [24]) on
occupational stress, remote working performance presented in Figure 1).
,
Figure 1. Theoretical frame work – Occupational stress, Covid-19 parameters,
and performance
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B. Hypotheses
After reviewing the literature and identifying the problem, the following hypotheses were
framed:
Ha1: Effect of occupational stress and Covid-19 parameters are statistically significant on
employee performance of agricultural research sector
Ha2:There are significant gender and age differences among the respondents on occupational
stress and Covid-19 parameters affecting the employee performance in agricultural research
sector
As the population size is unknown the researchers used Cochran [26] formula to estimate the
sample size for this empirical study.
z2pq
no= ------
e2
Where no is the sample size, z is the selected critical value of desired confidence level, p is the
estimated proportion of an attribute that is present in the population, q 1 p and e is the desired
level of precision and this formula was used as IT sector where population is unknown
assuming the maximum variability which is equal to 50% (p=0.5) and taking 95% confidence
level with ±5% precision, the required sample size is:
p = 0.5 and hence q = 1-0.5 = 0.5; e = 0.05 and z = 1.96
(1.96)2(0.5)(0.5)
no = -------------------- = 384.16 = 384
(0.05)2
The sample demography and description are presented in Tables 1 and 2 and the study
variables both dependent and independent are presented in Table 3.
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D. Research Instrument
Measurement of occupational stress and Covid-10 factors: A survey questionnaire based on
five-point Likert-type scale, with rating scale of Strongly agree=5; Agree = 4; Neutral =3;
Disagree =2; Strongly disagree 1 were used to measure the 5 Covid-19 parameters and 6
independent occupational stress causing factors as per the model of Prasad, et al. (2016,
2018[1],[20]). The total items measured are 52.
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V. DATA ANALYSIS
The researchers have applied appropriate statistical techniques on the respondents data
recorded for the study to draw the inferences and conclusions from primary data. The
researchers used descriptive statistics, Analysis of Variance (ANOVA), multiple regression
analysis and post-hoc (Tukey Kramer) comparisons. All the data analysis was carried out
using statistical package for social sciences version 26[23].
A. Reliability methods
For internal consistency and .validity, reliability of the questionnaire was measured using
Cronbach alpha reliability statistic [24] and the values in the Table 4 indicate that the survey
instrument applied on the respondentswas reliable and consistent.
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Performance
1 Task competence 0.74
2 Employee motivation 0.72
3 Commitment 0.83
4 Non-job assignments 0.80
5 Integrity 0.81
6 Co-workers 0.83
VI. RESULTS
Multiple regression analysis to predict the performance with occupational stress and Covid-
19 parameters
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value is .463 and the model predicts 46% variance in the dependent variable performance
which is a significant effect according to Cohen [25].
The ANOVA results (Table 6) indicate that occupational stress factors and Covid-19
parameterssignificantly predicted the performance in the sample, F(11, 388) = 47.482 , p <
.001 (Table 6).
Table 7: Coefficients from regression analysis for the occupational stress factors and
Covid-19 parameters to predict performance in terms of overall sample (n=400)
Unstandardized Standardized Collinearity
Coefficients Coefficients Statistics
Model t Sig.
Std.
B Beta Tolerance VIF
Error
(Constant) 2.014 0.135 14.935 0
Workplace isolation 0.143 0.015 0.427 9.863 0 0.379 2.636
Lack of peer advise -0.006 0.019 -0.013 -0.31 0.757 0.411 2.435
Lack of
-0.063 0.017 -0.122 -3.783 0 0.686 1.458
communication
Family distractions 0.114 0.023 0.239 5.018 0 0.313 3.192
Role overload 0.133 0.016 0.295 8.129 0 0.539 1.854
Workload 0.022 0.025 0.03 0.911 0.363 0.675 1.481
Role ambiguity -0.219 0.021 -0.518 -10.561 0 0.296 3.384
Role conflict 0.086 0.029 0.101 2.983 0.003 0.616 1.623
Social support -0.004 0.009 -0.016 -0.448 0.654 0.549 1.82
Career 0.051 0.014 0.214 3.697 0 0.211 4.73
Job-control -0.053 0.015 -0.178 -3.428 0.001 0.265 3.773
a. Dependent Variable: Performance
The regression equation for performance in terms of overall sample can be written as:
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Performance = 2.014+0.143(workplaceisolation)-0.006(lackofpeeradvise)-
0.063(lackofcommunication)+0.114(familydistractions)+0.133(roleoverload)+0.022(workload)-
0.219(roleambiguity)+0.086(roleconflict)-0.004(socialsupportt)+0.051(career)-0.053(jobcontrol)
The assumptions for running the multiple regression analysis were met. The covid-10 factors
workplace isolation, lack of communication, family distractions, role overload and
occupational stress factors workload, role ambiguity, role conflict, career, and Job-control are
statistically significant and influencing the performance and five of the standardized beta
values are >0.2 statistically significant, and influencing the outcome variable performance.
For example, the coefficient value of occupational stress causing component role ambiguity
is negative represents the change in the dependent variable performance, for one unit change
in the independent variable role ambiguity. For one unit of increase of role ambiguity, an
occupational stress component 0.219 units of performance will be decreased. Similarly, if we
consider standardized coefficients a beta value of 0.518 for role ambiguity indicates that a
change of one standard deviation in the independent variable role ambiguity results in a 0.518
standard deviations performance will be decreased. Similarly, for job control one unit change
the independent variable decreases the performance by 0.053 units keeping all other
parameters constant in the model. If beta value for standardized beta value is considered, one
standard deviation change in independent variable job control decreases the 0.178 standard
deviation of performance when keeping all other parameters constant, and so on (Table 7).
Comparison of the occupational stress factors to predict the performance among male and
female using multiple regression analysis (n= 400)
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Table 10: Coefficients from regression analysis for the occupational stress
factors among male and female to predict the performance
Unstandardized Standardized
Coefficients Coefficients
Model t Sig.
Std.
B Beta
Error
(Constant) 2.49 0.124 20.146 0
Workplace isolation 0.114 0.017 0.367 6.751 0
Lack of peer advise 0.161 0.022 0.387 7.163 0
Lack of
-0.068 0.017 -0.13 -4.058 0
communication
Family distractions 0.047 0.024 0.107 1.931 0.054
Female Role overload -0.012 0.019 -0.023 -0.604 0.546
Workload 0.198 0.027 0.244 7.448 0
Role ambiguity -0.18 0.022 -0.44 -8.232 0
Role conflict 0.085 0.027 0.094 3.124 0.002
Social support 0.035 0.01 0.144 3.588 0
Career 0.011 0.014 0.044 0.801 0.424
Job-control -0.015 0.017 -0.053 -0.904 0.366
(Constant) 2.346 .135 17.325 .000
Workplace isolation .145 .013 .392 11.181 .000
Lack of peer advise -.125 .019 -.256 -6.589 .000
Lack of .078 .017 .166 4.649 .000
communication
Family distractions .032 .022 .063 1.424 .155
Male Role overload .237 .019 .614 12.763 .000
Workload -.174 .022 -.263 -7.823 .000
Role ambiguity -.083 .025 -.191 -3.267 .001
Role conflict .190 .029 .257 6.583 .000
Social support -.040 .009 -.174 -4.245 .000
Career .101 .013 .460 7.828 .000
Job-control .024 .015 .075 1.567 .118
a. Dependent Variable: Performance
The Table 10 it can be observed the Covid-19 parameters and occupational stress factors
workplace isolation, lack of peer advise, lack of communication, are statistically significant
and common to both male and female employees are influencing the performance in terms of
overall sample. Whereas the occupational stress causing factors workload, role ambiguity,
role conflict and social support are both common to male and female statistically significant
are good predictors of the performance.
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For male and female employees the beta vales are >0.2 for workplace isolation, lack
of peer advise, role overload, are highly influencing the performance. From the Table 10,
coefficient value of occupational stress causing component Role ambiguity -0.18 for women
and -0.083 for male indicate for one unit change in the dependent variable performance will
be decreased 0.18 and 0.083 respectively for female and male employees because of role
ambiguity keeping other parameters constant. If we consider for role ambiguity, standardized
coefficients a beta value of -0.44 for female and -0.191 indicates that a change of one
standard deviation in the independent variable occupational stress results a decrease of 0.44
and 0.191 standard deviations performance will be effected respectively because of role
ambiguity, and so on. Further female employees are benefitted by having social support and
social support is positively effecting the performance. Whereas in case lack of support
performance negatively correlated with the social support. For example in male employees of
one unit decrease of social support decreases the performance by 0.04 units when all the other
factors were kept constant. The regression analysis explain that most of the occupational
stress causing factors for Male and Female are similar (Table 10).
Post-hoc comparisons for age group differences in performance, covid-19 parameters and
occupational stress factors
Table 11: Post-hoc comparisons for age group differencesin performance factors (Tukey HSD)
Performance A B C D F Sig
Factor (n = 140) (n = 120) (n = 65) (n = 75)
Task 3.16 ± 0.0393b 3.04 ± 0.0291c 3.49 ± 0.041a 3.25 ± 0.0591b 25.67 <.0001
competence
Employee 3.55 ± 0.0332 3.56 ± 0.027 3.51 ± 0.0237 3.53 ± 0.0614 0.458 0.712
motivation
a
Commitment 4.05 ± 0.0365 3.12 ± 0.0274b 3.18 ± 0.0362b 2.58 ± 0.0657c 236.47 <.0001
Non-job 3.29 ± 0.0224a 3.19 ± 0.021b 3.25 ± 0.0205ab 2.91 ± 0.0443c 30.20 <.0001
assignments
Integrity 4.31 ± 0.0431a 3.87 ± 0.0273b 3.85 ± 0.0311b 3.57 ± 0.0942c 46.53 <.0001
c b b a
Co-workers 2.4 ± 0.0389 2.65 ± 0.0234 2.72 ± 0.0321 2.95 ± 0.0444 35.613 <.0001
a c b d
Task 3.46 ± 0.0121 3.24 ± 0.012 3.33 ± 0.0131 3.13 ± 0.0443 61.12 <.0001
competence
Values are means ± SEM.
One-way ANOVA and Tukey Kramer post host test results for means without a common superscript
alphabet differ (p<0.05)
Tukey-Kramer Post-hoc test was not carried out on Motivation as the value is not significant
Explanation: Tukey-Kamer post hoc results will be presented in simple table (This method
was developed by Assaad et al.,[27]. The Tukey HSD post-hoc analysis was carried out to
find out which group is significantly differing from other groups. The results are presented in
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table 11 where statistically significant groups are superscripted. The results in the Table 11
can be read as, for example for Task proficiency, there were statistically significant
differences observed for the age group 20-29 with 30-35 and 36-40 age groups; Similarly,
age group 30-35 with 36-40 and >40; whereas 36-40 with all the other groups. Though the
for age group d: >40 there were statistically significant differences between the age groups b:
30-35 and c: 36-40 age groups no superscript was indicated because this group d: >40 already
been indicated in the group b: 30-35 and c: 36-40 with superscripting the group d:>40 years
age group. Assaad, H.I. et. al. [27]
Table 12: Post hoc comparisons to study the group differences between the age
groups for Covid-19 parameters and occupational stress factors – Tukey HSD
Occupational A B C D F Sig.
stress factor (n = 226) (n = 265) (n = 173) (n = 92)
Workplace 3.19 ± 0.0522c 3.68 ± 0.0392b 4.14 ± 0.0422a 3.99 ± 0.0627a 75.292 <.0001
isolation
Lack of peer 2.63 ± 0.0318c 3.07 ± 0.037b 3.21 ± 0.0306a 3.25 ± 0.0394a 60.311 <.0001
advise
Lack of 2.76 ± 0.0336 2.79 ± 0.0355 2.73 ± 0.0305 2.76 ± 0.0359 0.543 0.653
communicati
on
Family 3.86 ± 0.0402a 3.27 ± 0.0206c 3.51 ± 0.0261b 3.05 ± 0.0475d 101.498 <.0001
distractions
Role 2.91 ± 0.0522c 3.04 ± 0.0286b 3.14 ± 3.29 ± 0.0405a 12.201 <.0001
overload 0.0245ab
Workload 3.49 ± 3.56 ± 0.0202b 3.71 ± 0.0266a 3.46 ± 0.0347c 18.876 <.0001
0.0196bc
Role 2.88 ± 0.0484c 3.52 ± 0.0196b 3.67 ± 0.0248a 3.77 ± 0.0442a 125.477 <.0001
ambiguity
Role conflict 3.44 ± 0.0157a 3.44 ± 0.0149a 3.26 ± 0.0264b 3.12 ± 0.0314c 46.147 <.0001
Social 1.9 ± 0.0487c 2.29 ± 0.0658b 2.75 ± 0.0943a 2.7 ± 0.0803a 28.335 <.0001
support
Career 2.04 ± 0.0706c 2.66 ± 0.0505b 3.54 ± 0.0585a 3.55 ± 0.067a 123.59 <.0001
Job-control 2.34 ± 0.0464d 3.11 ± 0.0404c 3.72 ± 0.0258b 4.15 ± 0.0182a 303.548 <.0001
Occupational 2.87 ± 0.0318c 3.1 ± 0.0192b 3.36 ± 0.0166a 3.35 ± 0.0151a 83.290 <.0001
Stress
Values are means ± SEM.
One-way ANOVA and Tukey Kramer post host test results for means without a common superscript
alphabet differ (p<0.05)
For Peer no post-hoc test is carried as ANOVA values are not significant
In the similar way the Covid-19 parameter workplace isolation, from the ANOVA Table
F(14,741) = 75.292 is significant at 0.01 level. The Tukey HSD post-hoc results (Table 12)
indicate it can be observed statistically significant differences for age group 20-29 with all
other age groups (p=0.01, 36-40 scored higher mean result Covid-19 parameter workplace
isolation followed by >40, 30-35, and 20-29 years age groups. The Statistically significant
differences were observed between the groups except age groups of 36-40 and >40 in terms
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of workplace isolation. Comparing the mean age group 36-40 experience more occupational
stress due to workplace isolation.
Similarly the for occupational stress factor role ambiguity, from the ANOVAA table the
value of F(14, 741) =125.477 is significant at 0.01 level and indicating significant differences
in the age groups in terms of role conflict. The mean score is higher for the age group >40.
The Tukey HSD post hoc test was applied to identify the which age groups different
significantly in terms of role conflict. There were significant differences between all the age
groups and age group except 36-40 and >40 (p=0.397). The age group >40 reveal more
occupational stress due to role ambiguity (Table 12).
VII. DISCUSSION
Several studies were carried out on occupational stress and its effect on performance, and its
associated health effects. The literature on Covid-19 parameters and occupational stress
effects on performance are rare as the Covid-19 pandemic reported during December 2019.
Therefore, the researchers have carried out this study surveying the agricultural research
sector employe using a questionnaire during the period 24 March to 5 May 2020. The
developed research survey instrument was published on google form and a link was sent to
the respondents. Though, this is the first such type of study our results are in line with the
similar studies (Perstling, [28]; Prasad et. al. [20]; Oskrochi, et al. 2018[29]; Leite A, et al.
2019[30]; and Prasad et. al. [16,17]) using the multiple regression analysis. The reliability
statistics Cronbach alpha indicats the survey instrument was reliable and consistent. The
study used the Taxonomy of Higher-Order Performance Dimensions Model developed and
standardized by Campbell [19] a 9-point scale which is accepted well across the social
scientists to measure performance. There were no significant gender differences however the
post-hoc comparisons reveal age group differences, and in particular the younger age group
(20-30 years) will have more stress due to Covid-19 parameters and occupational stress
factors. This is due to inexperience of this age group employees. There some issues like
workplace isolation, family distractions, peer absence, lack of suggestions to the employees,
and working too much. However, the positive side is stay @ home and stay safe as life is
precious and bigger than moderate effect on performance. The other pleasing factors
commuting time saved, flexi-working hours, enhanced job control, use of new technologies
for communication, saving resources like office space cost, and other opportunity costs.
VIII. CONCLUSION
The authors suggest that more studies need to be carried out on this subject on effect of
performance due to Covid-19 pandemic as this is an add onto the existing occupational stress
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in various other sectors as stress exists everywhere. The Covid-19 pandemic is severely
effecting in particular health sector, sanitation workers, a deep dive into these areas to
mitigate the causes of occupational stress will be necessary. The future research should
include to develop the strategies on the employee career and development, training and
retraining aspects of remote, how live with the Covid-19 type pandemics, with appropriate
changes the organization policies is need of the hour.
IX. ACKNOWLEDGMENT
We thank all the respondents to our survey questionnaire during Covid-19 Pandemic Period.
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