Professional Documents
Culture Documents
SMART TEACHER’S KIT
www.elenamutonono.com
Dear Friend,
Welcome! If you’re reading this, you’re interested in how you can turn your
teaching expertise and skills into an online teaching business, in a smart way.
● You teach 1-on-1 at an average price of $10-$30/hr. You have times with lots
of students and times with none. You might be exhausted from the
unpredictability and (despite the main rhetoric about online businesses)
your own lack of freedom.
● You create and sell courses or books on marketplaces such as Amazon or
Udemy. This brings crickets, and you blame your poor marketing skills on
the problem. To solve it (or run away from solving it), you create more stuff.
● You decide to build your own website, but it doesn’t seem to gain traction.
You’ve heard of social media, email and content marketing, but you have no
idea how all these puzzle pieces come together.
In a nutshell, you’re overwhelmed. You don’t know what webinar to sign up for or
what software to buy. You keep learning and doing some things, but they are just 5
random pieces of a 1,000-piece puzzle that will never make a full picture.
You would like to create a small and sustainable online business which will allow
you to take a vacation, be more in control and have clarity about what you do and
how you need to do it in the most efficient way.
If you resonate with the story I shared with you, you’re at the right place. I know
that because I, too, was in the same predicament a few years ago. But thanks to a lot
of testing and experimenting, I’ve since moved away from the exhausting
Skype-lesson/course-hustle format to a more solid income.
I’ve cut down my hours (from 20 hours of teaching per week, to 5) and filled in my
time with more creative projects that continue bringing in clients and paid
subscribers. The more hours I’ve cut, the more my revenue has grown.
I believe that online teachers should find ways to work smarter, so they are more
effective and can really help people, not just clock in hours or do online
babysitting. Creativity can’t thrive in a stifled environment, and teaching 10 hours
a day isn’t sustainable (and not healthy either).
So if you want to (finally) sign up for a longer journey (because by now you’re sure
that quick fixes don’t work), I’m going to walk you through the process and share
with you the tools and systems I’ve used to make my business more manageable,
even running it as a small team.
2. The least important things you’re probably stressed about (but you shouldn’t be).
3. The matrix of teaching languages online (no need to get certificates for that).
4. A map to guide you to a world of fewer hours and more fulfillment from
teaching.
6. Specific formats that allow you to deliver better results in less time.
8. A Hall of Fame (my favorite!): a list and short description of online teaching
businesses that I’ve helped my clients start using this process (updated
annually).
9. A list of amazing people who are helping me daily to run this business.
10. Two downloadable pages from the Opted Out Planner to help you plan
your finances and block time weekly.
11. BONUS: other (paid) resources I’ve created that you might find helpful.
Each section comes with a checklist that you can tick off as you go. The checklist is
followed by a short explanation. I recommend printing and binding this document
(even if you use your stapler) because I’ve designed it in such a way that you will
want to go back to it throughout the year.
With gratitude,
Elena
P.S. If you find this kit helpful, please share the link so your pals can download it
too: www.elenamutonono.com/the-smart-kit. Do not share this document anywhere --
it’s for your personal use only. Thank you!
It’s a document that walks you through the process of building a sustainable online
teaching business that scales.
“Scaling” means greater growth with less effort. For instance, when I say that Skype
lessons do not scale, what I mean is, in order for you to double what you’re making
today you have to double the number of hours you work.
In reality you’re not just doubling the hours because in order to find twice as many
clients, you have to spend more time o
n marketing, etc.
A smart teaching model that scales allows you to put more work in the beginning,
but over time, the amount of work goes down, while the revenue stays the same
and eventually goes up.
Scaling allows you to double (or triple) the number of clients while working the
same (or fewer) hours. It doesn’t mean that you stop teaching 1-on-1 (by all means,
do as much as you want to), but it means creating an environment that your 1-on-1
classes are really effective and desirable.
Scaling also means you can try out a different teaching format (flipped classroom)
where a student/client does more work while you are there to guide and motivate
them.
Your niche is a focus of your work. Instinctively we think, the wider the better. But
wide means generic which doesn’t appeal to a specific group of people with
specific needs, and therefore creates no loyalty (and brings no return/new clients
who are fans). It’s a tough task because it means saying no to many other things,
but it’s worth it.
One solution is the “how.” How are you going to help your clients? At first it might
be a combination of several things, but in the end you’ll choose specific formats
and focus on that.
Your core message is your mantra. It’s what inspires you to wake up in the
morning and do the work even when nobody's watching or paying. It’s also what
attracts others to your brand as opposed to others. Core message can be reduced to
a simple statement: I believe that every X should do Y because Z.
Your ideal client is the person who needs your help. You need to know as much as
you can about him/her. To do that, after you figure out your niche and core
message, you’ll have an idea about your client. Perhaps he/she likes traveling or
reading. Maybe she loves listening to podcasts or watch specific shows. The more
you learn, the more equipped you will be to help.
Your online community is more than just numbers. Numbers can be bought, but
community takes time to develop. When done right, your community becomes a
powerful force that does all the marketing for you -- for free. How great is that?
2. The least important things you’re probably stressed about (but you
shouldn’t be):
❏ Your logo
❏ Your colors
❏ Your pictures
❏ Your website
❏ Automation sequences
❏ Facebook ads
❏ Google ads
❏ The plugins
In the beginning there’s a lot of pressure to learn everything. Things are new and
exciting, and there’s a lot of information out there. After a few weeks or months of
researching, you will find out that you aren’t any closer to starting a business (and
perhaps have more doubts).
When people begin their online teaching business, their first question is always
about the tools. A
s if setting up a scheduling software will help me bring in 15 clients
within one week. Online business doesn’t work like a classroom. You don’t need to
shop at IKEA and furnish your classroom weeks before the school starts.
There’s no point in furnishing a classroom when you’re not sure how the students
will find you. At schools, teachers don’t have a problem like that. Students will
always come, so that’s why their focus is always on getting ready.
With the online teaching business, students won’t just come because you’ve taken
an SEO course and set up your logo. Your first priority is clarity: what you’re
doing, who you’re targeting and how you’re helping them.
❏ Finish the statement: I help X to do Y so they can Z.
❏ Think where your ideal client might notice you and join those groups/follow
❏ Take initiative and share materials that might be helpful (yours or others).
❏ Create your own space (one social media account or a website) to share your
ideas.
❏ Engage with your readers (follow those who comment, respond to messages,
etc.).
Note: your niche statement should originate based on your strengths, passion and
experience, not on your (or other “guru’s”) warped perception of what people will
or won’t buy.
Here’s how this process happened with Trisha Traughber, one of my clients and
now the owner of Vagabond English (www.vagabondenglish.com) :
● Her initial statement: I help non-native English speakers learn English
through authentic fiction so they can nurture their creativity and improve
● Her ideal client hangs out in the groups where people discuss books (duh?!).
● She joins (many) forums and introduces herself, then responds to
comments.
● She asks people what they like reading and if they have any questions when
● She starts her own Facebook group to discuss the books people are reading.
● She creates monthly challenges to read books and then discuss them in
smaller groups.
● She discovers that her audience already loves reading but they need help
learning to write.
● She creates a program that helps them to write more, and sells it.
● She begins coaching 1-on-1 to help people with their writing projects
(memoirs or books).
● Most of her writing help is done through Google Docs so she doesn’t need to
❏ What would your client need to do to achieve better results (homework
examples)?
❏ How many hours would you like to work (1-on-1 and all the rest)?
❏ If your client does all the homework, how often would you need to meet?
No matter what you teach, in order for your client to retain the information, make
it her own and get the best results, she has to do more work than you.
Let that sink in for a moment: your client has to do more work than you.
Most of the time when we rely on the 1-on-1 model and meet too often (once or
twice a week), the student has little to no time to implement all your suggestions
and retain the material. Over time, the amount of required work is too
overwhelming, and she makes a mental decision that “meeting with the teacher
means doing the work.”
While it helps with some progress, it doesn’t lead to better results. So the work of a
teacher or a coach is to flip the experience in such a way that a student wants to do
the work at home, and goes to the teacher for feedback and guidance (finding
resources, answers to questions and accountability).
No matter what you teach, your goal is to get your client to practice. Practice is
repetition, but as educators we can’t get our students to bluntly repeat the same
thing in the same fashion. We have to come up with creative ways to allow them to
repeat the same thing and never get bored.
Now, if you’re exhausted from 10 hours of teaching every day, it’s unlikely that
you can be creative. Creativity needs white space; it cannot thrive in clutter. So
changing the format of teaching (see below) is a challenge we need to take on
ourselves if we want our clients to leave with better results.
To summarize:
❏ When you teach 1-on-1 you do most of the work, not your client.
❏ When your client doesn’t do much work, her progress slows down.
❏ The solution of adding homework doesn’t work if you continue teaching the
❏ You need to come up with creative ways to get your client to practice
multiple times.
❏ You need to practice your creativity = you need more time to help each client.
❏ You need fewer hours meeting with the client and more structured support.
Group (live) Any Meet with several clients at Logistics and terms
niche the same time
Lack of 1-on-1
Work closely attention
6. Specific (smart) formats that allow you to deliver better results in
less time:
As you see from the chart above, there are certain formats that require less
engagement from the teacher and more work on the student’s part:
❏ Chats (voice and regular), like Telegram and Whatsapp (note you have to use
These formats change not only the way clients learn, but also the way you teach.
No longer are you the holder of the information, but more a guide, a leader and an
initiator of conversations. You motivate and help your students find quick
shortcuts so they don’t spend hours browsing in search for “the best” materials.
Building a community takes a lot of time and effort, especially in the beginning,
but once you’ve established it, you no longer have to be present there every time.
Sometimes people inside the community respond to questions and engage in
discussions.
Note: In the chart above I stayed away from books and passive online courses,
although they are still valuable learning platforms. In this guide I’m focusing on
the formats that help online teachers retain the joy of working 1-on-1 while making
it sustainable and scalable.
I advocate for smarter formats and encourage online teachers to create programs,
instead of online courses because I believe when you are already teaching 1-on-1,
you have your basics covered:
● You’ve got students
● It’s short (2-4 weeks)
● It has specific goals for the time that the program runs
However, one has to keep in mind that offering a new format prematurely can
lower your sales and create discontent. When people aren’t familiar with how the
format works and what its benefits are, when they have only been exposed to one
format (like Skype lessons), it will take time to move people away from it.
So be patient and follow some of these steps (please use your discretion based on
your business and needs):
❏ Talk about its benefits, without pressure (use live videos or recorded videos,
maybe audios or just blog posts).
❏ Create a free trial (over a weekend or a week) and invite your most
motivated students.
❏ Run a kick-ass trial version of the program (be sure to make your
assignments smaller, and give people more chance to practice).
❏ Engage with people outside of the program (write emails, send messages, ask
for their early feedback).
❏ After people are done, tell them you might be doing something like this in
the future and would they like to be notified.
❏ Set the launch date and take a week before that (pre-launch) to start
enrolling people.
❏ When you enroll, contact people via email (if you have a newsletter) or via
social media.
❏ Be creative about your promotion. Nobody wants to hear “My program is
wonderful. It starts in 1 week.” Think about interviewing your free trial
takers, giving previews, showing how things work, etc.
Here’s the email template I write to clients who have asked for more information
about new programs:
Hey! How’s it going? [insert a few personal updates as warm-ups].
I’m writing because I think you might benefit from the new program I’m putting
together called [XYZ]. I think it will help you to do [insert] and practice [insert]
because I remember you said you would like to work on this more.
The difference from Skype lessons is during this program you will receive prompts for
voice recordings and can get feedback from me. You can practice as many times as
you wish. You won’t be tied to a specific time for our lessons and can send me your
recordings while you’re stuck in traffic or on your way to work.
The cost is X, and if you book before this date you can get an early-bird discount!
Either way, let me know if you have any questions. This is the first time I’m running
this, and I hope you’ll be in my exclusive students group.
❏ It’s important to send people to register right away, and I recommend using
Jotform for registrations (and payments). Check it out at www.jotform.com.
❏ I’ve also recorded a short tutorial on what you want to keep in mind when
you create a form. Please watch it here.
❏ When you are ready, send people to a scheduling page (for a bonus 1-on-1 or
a group session, this software* will take care of all the logistics).
❏ For 1-on-1 and group lessons I use Zoom*. It’s easy to use and is reliable.
You’ll love it.
❏ To process payments I’ve used Paypal invoices. I’m also beginning to use
Stripe, but it has its limitations in some countries. Another place to put your
products (and even programs) for sale before you have a website is
Gumroad.
*These are my affiliate links with an important badge that says that I recommend them.
To think that in November 2015 when I launched my first e-book about running
an online teaching business (entitled Opted Out of the Traditional Classroom), very
few of these businesses existed in the shape they are now -- what a gift!
1. Cara Leopold with Leo-Listening.com
18. Maria Teresa Zoppello with FB Color Italiani (website coming soon)
21. Linda Alley with FearlessWriting.Com (coming soon), check out her Medium
account here.
Note: several other projects are still being developed. I’ll update the list annually.
9. A list of amazing people who are helping me daily (or have helped
me in the past) to run this business, and what they do:
● Veronika Palovska: web and graphics design, online course design, software
management, Wordpress plugin updates, book design and formatting
10. BONUS of 2 downloadable pages from the Opted Out Planner to
help you plan out your month and your finances (click here):
The Opted Out Planner (new on Amazon!) is the first planner for online language
teachers and business owners. The full resource includes:
1. Year at a glance
2. Reflection questions for the year (the planner isn’t dated so you can start at
any point)
4. Month at a glance
5. Week at a glance
LEARN MORE
11. BONUS (paid) resources I’ve created that you might find helpful:
Books:
● Flowers in the Frost: the Untold Stories of Online Teaching - $4.99 e-book/$12.99
paperback
Note: the book links are connected to the US Amazon store. If you’re outside of the US, please look for
the titles through the search engine. Thank you!
● A place where smart online teachers connect, find guidance and inspiration
for their projects and learn (through small and actionable materials +
challenges).
LEARN MORE
Coaching:
● A free, 20-minute bonus session for new clients (1 per person, availability
● A 1-hour brainstorming question to help you cut down the overwhelm and