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Farhad Saba
Abstract
Since the 1950s and expansion of social science research, distance edu-
cation has been studied in comparison to face-to-face or classroom in-
struction. Although researchers continue to conduct comparative studies,
their usefulness in revealing more information has diminished over the
years; invariably, they have returned a “no significant difference” result
between various forms of instruction. In recent years, researchers have
moved beyond atheoretical, experimental comparative studies and have
introduced new methods, such as discourse analysis, and in-depth inter-
view of learners. These new methods overcome many methodological and
theoretical limitations of the physical science view of distance education.
These studies have further revealed the complexity of distance educa-
tion, indicating the many variables involved in the concept. Starting with
the core issue of instructional interaction and grounded on the theory of
transactional distance, a new strand of research using methods related to
systems dynamics, hierarchy and complexity theories, promises a more
comprehensive understanding.
What is Research?
The purpose of this article is to present a coherent view of the state of research
in distance education. As such, it is appropriate to clarify what is meant by
research first.
Traditionally, research has been synonymous with the scientific method; and
in education, until recently, experimentation has been the dominant mode of
inquiry (Best, 1977). Experimental research was the method by which physical
sciences obtained their dramatic results in the last century and achieved their
current status.
Originally designed for the laboratory where the environment could be carefully
controlled, experimental research found its way to social sciences where labora-
tory conditions were difficult, if not impossible to obtain. As such, researchers
adopted the idea of random selection of their subjects to control for the effect
of the experimental variable. In other words, if members of only one of two
groups of randomly selected subjects are exposed to an experimental variable
(e.g., distance education), and if the test scores of the experimental group show
Research in Distance Education: A Status Report 2
a difference as compared to the control group, then the chances are that the
difference can be attributed to the experimental variable.
Comparative Studies
Since the rapid expansion of instructional television in the 1950s and the ascen-
dance of social science research after the Second World War, comparing distance
education with the so-called face-to-face education has been a favorite of educa-
tion researchers. In the 1960s, Wilbur Schramm conducted studies which com-
pared instructional television (ITV) with classroom instruction. Also, Schramm
(1962) summarized the results of more than 400 “scientifically designed and sta-
tistically treated comparisons of ITV and classroom teaching” (p. 66). He con-
cluded: “we can say confidently that students learn from it, and that they learn
fast and efficiently” (p. 66). Furthermore, “the conclusion has been ‘no signifi-
cant difference’ between learning from television, and from classroom teaching”
(p. 66).
After Schramm arrived at this conclusion many other researchers have com-
pared classroom instruction to distance education. A recent example is a study
conducted by Johnson, Aragon, Shaik, and Palma-Rivas (2000). Researchers in
this study compared learning outcomes of an online course with a similar course
taught face-to-face. The study concluded that “there was no difference between
the two course formats in several measures of learning outcomes” (Johnson et
al., 2000, p. 29). Wetzel, Radtke, and Stern (1994) have summarized the re-
sults of comparative studies until the mid 1990s. Invariably, comparative studies
of distance education and classroom instruction show “no statistically signifi-
cant difference.” Another recent meta-analysis of 19 studies out of an original
pool of 700, which met the carefully selected criteria of authors, Machtmes and
Asher (2000) confirmed previous conclusions that “there does not appear to be
a difference in achievement between distance and traditional learners” (p. 43).
An Absence of Theory
Theory-based Research
In the past ten years, however, a few researchers have conducted rigorous stud-
ies that are based on theoretical foundations of the field, or theories of fields
closely related to distance education. Fulford and Zhang (1993) studied learner
perception of interaction in instruction and concluded that perception of the
level of interaction is a critical predictor of learner satisfaction. They stated
“overall interaction dynamics may have a stronger impact on learners’ satis-
faction than strictly personal participation. Vicarious interaction may result in
greater learner satisfaction than would the divided attention necessary to ensure
the overt engagement of each participant” (Fulford & Zhang, 1993, p. 19). The
ramification of this conclusion for instructional design is to devise strategies to
increase and improve learner perception of overall interaction.
Gunawardena (1995) studied the ramification of social presence theory for com-
munity building in computer mediated conferencing (CMC). She concluded: “in
spite of the low social context cues of the medium, student perceptions of the
social and human qualities of the medium will depend on the social presence cre-
ated by the instructors/moderators and the online community” (Gunawardena,
1995, p. 164). Tsui and Ki (1996) studied social factors affecting computer me-
diated communication at the University of Hong Kong. The study revealed that
communications among participants were bilateral. Some participants stated
that they were reluctant to enter a dialog started by two participants, since
they might have been considered as “intruders.” Also, researchers pointed to
the relative lack of knowledge of the participants about CMC, highlighting ear-
lier findings by Fulford and Zhang (1993), as well as Gunawardena (1995) that
interaction strategies must be built into the design of a course or instructional
session for it to be effective.
ing environment, and showed that the concept of interaction in this and other
similar environments is multidimensional and includes “in-class discussion, out-
of-class electronic communication, and out-of-class face-to-face interaction” (p.
61). The study was grounded in Moore’s theoretical analysis of independent
learning as well as interaction in distance education, classified into three cat-
egories of teacher-student, student-instructional material, and student-student
interactions (Moore, 1989).
These researchers used student self-reporting through a survey study, (Fulford &
Zhang, 1993; Gunawardena, 1995), extensive interviewing of students (McDon-
ald & Gibson, 1998), conversation and discourse analysis (Chen & Willits 1999;
Tsui & Ki, 1996) or a combination of these methods to collect the necessary data.
These methods indicate a clear break from the traditional scientific method and
experimental studies for understanding important factors in distance teaching
and learning. Furthermore, these studies are focused on a smaller group of sub-
jects, but take a deeper look at the subjects’ verbal and written behaviors. This
For example, Smith and Dillon (1999) revisited the issue of comparing distance
learning and classroom learning and suggested a framework for “defining cate-
gories of attributes embedded within each delivery system and the media used
by the delivery system that may support learning in different ways” (p. 19).
The authors thought that a new set of categories and “clearly defined constructs
of both media and delivery systems” (Smith & Dillon, p. 20) would facilitate
comparative studies, and might cure the “no significant difference” syndrome.
Cookson and Chang (1995) drew from previous research and theory in small-
group interaction analysis, classroom interaction analysis, and audioconferenc-
ing to “develop an instrument appropriate for the tabulation, analysis and inter-
pretation” (p. 18) of audioconferences. Gibson (1996) depicted various aspects
of academic self-concept as a construct related to persistence, and curbing at-
trition in distance education.
Also, Gunawardena and Zittle (1997) continued the study Gunawardena had
initiated and reported in 1995, and presented further data, adding a more elab-
orate method of analysis. Likewise, Sherry, Fulford, and Zhang (1998) presented
a follow up study to Fulford and Zhang (1993). This continuity in research is
noteworthy, since it is rare in the literature of distance education.
Comparative studies were grounded in the physical science paradigm and its
related experimental method. They required reduction of experimental concepts
to their simplest form, and elimination of environmental elements to establish a
direct cause and effect relationship between the experimental stimulus and the
They have thus made valuable contributions to the field, and have moved re-
search in distance education to higher grounds.
Since the 1950s and expansion of social science research, distance education
has been studied in comparison to face-to-face or classroom instruction. Al-
though researchers continue to conduct comparative studies, their usefulness
in revealing more information has diminished over the years; invariably, they
have returned a finding of “no significant difference” between various forms of
instruction.
These studies have further revealed the complexity of distance education, indi-
cating the many variables involved in any instructional setting, not to mention
other elements involved in distance education, such as social, economic, and
global issues affecting the field.
Starting with the core issue of instructional interaction and grounded on the
theory of transactional distance, a new strand of research using methods related
to systems dynamics, as well as hierarchy and complexity theories, promises to
provide a more comprehensive understanding of the field.
References
Fulford, C. P., & Zhang, S. (1993). Perception of interaction: The critical pre-
dictor in distance education. The American Journal of Distance Education,
7(3), 8-21.
Johnson, S. D., Aragon, S. R., Shaik, N., & Palma-Rivas, N. (2000). Compara-
tive analysis of learner satisfaction and learning outcomes in online and face-
to-face learning environments. Journal of Interactive Learning Research,
11(1), 29-49.
Sherry, A. C., Fulford, C. P., & Zhang, S. (1998). Assessing distance learners’
satisfaction with interaction: A quantitative and a qualitative measure. The
American Journal of Distance Education, 12(3), 4-28.
Smith, P. L., & Dillon, C. L. (1999). Comparing distance learning and classroom
learning: Conceptual considerations. The American Journal of Distance
Education, 13(2), 6-23.
Citation Format
Saba, Farhad (2000) Research in Distance Education: A Status Report. International Review
of Research in Open and Distance Learning: 1, 1. http://www.icaap.org/iuicode?149.1.1.3