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Objective:

The basic objective of this discussion is to familiarize students with different managerial roles
performed by the CEO of any organization.

Learning Outcome:

After participating in this GDB;

The students will learn regarding the application of appropriate managerial roles at the
workplace.

The Premise:

At Al-Raheem Inc., the fiscal reports showed a considerable decline in productivity and profits.
It was alarming for the higher management, so the CEO called the meeting of the managers of
various departments including HR, Procurement, Marketing, Production, and Finance. In the
meeting, it was revealed that there exists inter-departmental conflict(s) and each department was
blaming others for the crisis. The first meeting ended in a heated exchange of words and blame
game.  The CEO asked the managers to compile a comprehensive report of their departments and
present them in the next meeting. The reports from the departments suggested that they are
fighting for more organizational resources to run their affairs.

Point of Discussion:

Being a student of management, you are required to suggest two decisional roles (Mintzberg’s
Managerial Roles) suitable for the CEO to adopt in this situation. Also give two justifications for
each role to resolve this issue.

GDB:
There are four types of decisional roles in Mintzberg's Management roles i.e.
 Entrepreneur
 Disturbance Handler
 Resource Allocator
 Negotiator
The two decisional roles that the CEO of Al-Raheem Inc. needs to adapt are Resource Allocator
and Negotiator. As a resource allocator, he needs to control, determine and authorize where
organizational resources are best applied. This involves assigning staff, allocating funding,
materials, machines, positions of power and other organizational resources. While as a
negotiator, he needs to take directly take part in important negotiations within the teams,
department or organization in order to represent the interest of organization. This may be in
relation to his own staff as well as to third parties. For instance, procurement or salary
negotiations.

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