Content Creation and Posting Stages

Abhi/Shrikant
Generate Produce
Ideas Content
Start

Validate
Content Creation and Posting Stages

Content
AB/HJ/Gur

Rejected

Approved

Post Content
VP/HP

Further
Yes
Thoughts/ No
Posts ?
End

Feedback Review & Response/Interaction Stages

Read & Categorize

Customer Response
Abhi/Shrikant
Content Creation and Posting Stages

Neutral Good Bad Terrible Emergency

Provide Pathway to NSDL

Yes Response
Ignore Standard (escalation Call E 999
required?
Response required)
TBC

No

Stop (Do nothing) Stop (Do nothing) Stop

Provide Post
response
TBC

Post Response
Provided