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MODULE 3
LEARNING MODULE
BLENDED FLEXIBLE LEARNING
Operations Management in Tourism and Hospitality Industry (OPEM 311)
Parts of an Airplane
Traveling on airplanes is a pretty normal practice these days, especially if you live in
the USA. Flying short distances is almost as common as jumping on a bus for some
people, particularly if they fly for business. But most people get on a plane knowing
next to nothing about how that plane works or how it is put together. Have you ever
stopped to wonder why the plane is shaped the way it is? Or what each section is
called?
In this lesson, we're going to go through a few of the parts that make up an airplane
and talk about what they are and what they do.
1. wings
2. fuselage, or body
3. empennage, or tail assembly
4. landing gear
5. engine
All of these parts, with the exception of the engine, make up a plane's airframe. B
efore we learn about how planes fly, let's take a closer look at each of these main
parts. The figure below illustrates the parts of an airplane and their functions. The
air- plane shown is a turbine-powered airliner, which has been chosen as a
representative aircraft. The aircraft configuration in the figure was chosen only as an
example. Individual aircraft may be configured quite differently from this airline.
1. Wings
For any airplane to fly, one must lift the weight of the airplane itself, the fuel, the
passengers, and the cargo. The wings generate most of the lift to hold the plane in
the air. Wings can have various shapes, depending on the type of plane for which
they are designed. Wings have different shapes because they're used for different
things. Some are designed to carry heavy cargo over long distances, and others are
are designed to fly at very fast speeds. Straight wings perform the best at both high
and low speeds. Many high-speed airplanes, especially jets, have swept-back wings.
(What are swept back wings? We will now on the next slide) These slant backward
from the root to the tip. In other words, their wings don’t extend straight out from
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the sides. Instead, they angle backwards to form a V shape. It reduces turbulence.
During flight, airplanes encounter turbulence from the friction created as air runs
across the plane’s wings. Swept wings, however, are designed to reduce turbulence
by slowing down the air as it moves across the surface of the wings. Therefore, air
moves more slowly across them, which reduces the amount of turbulence the
airplane encounters.
It has additional hinged, lift producing surfaces called flaps. Flaps are deployed
downward on takeoff and landing to increase the amount of lift ( Lift is the force that
directly opposes the weight of an airplane and holds the airplane in the air)
produced by the wing.
2. Fuselage or Body
3. Empennage or tail
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during flight. They essentially look like small wings on the sides of the tail. Both the
left and right sides of an airplane’s tail will have a horizontal stabilizer.
At the rear of the horizontal and vertical stabilizers are small moving
surfaces that provide a means of controlling and maneuvering the airplane. The
hinged part of the vertical stabilizer is called the rudder and is used to deflect the tail
to the left and right as viewed from the front of the fuselage. The rudder is a primary
flight control surface which controls rotation about the vertical axis of an aircraft.
When the pilot presses the left pedal, the rudder deflects to the left. This deflection
creates more lifting force on the right-hand side of the rudder, which moves the
plane’s nose to the left. The hinged part of
the horizontal stabilizer is called the elevator and is used to deflect the tail up and do
wn. The elevator is a horizontal control surface, usually located on the tail section,
that controls the plane’s pitch. Pitch is the motion airplanes make when they move
their nose up or down.
4. Landing Gear
You cannot have a safe plane without having the landing gear. Not only are these
parts imperative in order to land, but the landing gear is also used to help an aircraft
take-off.
The landing gear, or undercarriage, of an airplane, consists of the wheels (or floats)
upon which it moves when on the ground (or in the water). The landing gear also
supports the weight of the plane on the ground or in the water. Land- planes usually
have a tricycle landing gear, which is made up of the main gear, with as many as 12
wheels under each of the wings, and a nose gear with one or more wheels. Landing
gear may be fixed or retractable. A fixed landing gear remains extended in flight,
while a retractable one is retracted into either the wings or the fuselage after take-
off. Fixed landing gear creates drag, which can slow down the speed of the plane, so
most high-speed planes are designed with the retractable landing gear.
5. Engine
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An airplane's engine produces the power that makes the plane fly. Jet engines en
able large airplanes to fly long distances at high speeds. Jet engines move the
airplane forward with a great force that is produced by a tremendous thrust and
causes the plane to fly very fast. A jet engine takes in air at low speed or velocity.
The air is compressed and then burned with jet fuel in a combustion chamber,
forming a high-velocity jet exhaust. The exhaust moves back through the engine at
tremendous speed. This causes the engine to move forward at an equally high
speed. Before the exhaust passes out of the engine's tailpipe, it spins a turbine
wheel. This turbine runs the different parts of the engine.
(Don’t forget to answer the Self – Check Question 3.1 and Activity3.1!)
Types Aircraft
1. Wide-body Jets
The largest airliners are wide-body jets, commonly known as jumbo jets.
Widebody jets have a fuselage diameter of 5 to 6 metres (16 to 20 ft). These
aircraft are frequently called twin-aisle aircraft because they usually have two
separate aisles running from the front to the back of the passenger cabin.
Typical wide-body aircraft can accommodate between 200 and 600
passengers, who are usually seated 7 to 10 abreast. Freight or cargo wide-
bodies also exist. These aircraft are commonly used for long flights between
airline hubs. Aircraft in this category include the Boeing 747, Boeing 767,
Boeing 777, Airbus A300/A310, A330/ A340, DC-10, MD-11, and Ilyushin II-
86/96.
2. Narrow-body Jets
A smaller, more common class of traditional airliners is the narrow-body
jets. This airliner has a diameter of 3 to 4 meters (10 to 13 ft), a single aisle,
and seats arranged 2 to 6 abreast, while the largest narrow-bodies carry
about 280 passengers. These smaller airliners are generally used for medium-
distance flights with fewer passengers than their wide-body counterparts.
Examples include the Boeing 717, 737, 757, DC-9, MD80 series and Airbus
A320 family. Older airliners like the Boeing 727, DC-8, Fokker 70/100, VC10,
Tupolev, and Yakovlev jets also fit into this category.
3. Regional Airliners
Regional airliners generally seat fewer than 100 passengers and may be
powered by turbofans or turboprops. These airliners, though smaller than
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Classes of Service – Nowadays, getting a flight is not just about travelling from Point a to Point
B. Airlines introduced multiple classes of service which differs depending on the customers
perception on price, comfort and luxury.
Economy Class – it is another term for the airplane's main cabin (located in the rear /back
of the aircraft), sometimes referred to as coach class; economy class typically makes up
the bulk of the seating on a flight. It's the simplest class, with the fewest amenities.
Non-refundable/non -changeable ticket
More standard level of service – no perks
Narrower seats - 16 inches to just over 19 inches wide
Less pitch (pace between one point on an aircraft passenger seat to the same point on the
seat in front of it. – 30-34 inches) distance of and recline
Simple meals or snacks (sometimes with no menu choice) or even no service at all
Business Class – it is an airline class above economy with upgraded amenities, service,
and seating. It is distinguished from other travel classes by the quality of seating, food,
drinks, ground service and other amenities.
(also known as executive class) flight tickets are also expensive, but much more affordable
than first class. These are usually purchased by business travelers.
Located in the compartment at the front of the plane.
Wider seats
Greater pitch (more than 50 inches )
More recline (60 percent or more) wider seat that reclines back but doesn’t lie flat/ eat
that converts to a full lie-flat seat
More choices meals multi-course meals
Complimentary non – alcoholic/alcoholic beverages personal minibar or it has full bar
area with a bartender
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Airline seats
The types of seats that are provided and amount of legroom given to
each passenger are decisions made by the individual airlines, not the aircraft
manufacturers. A normal economy class has 3 – 4 – 3 configurations to
accommodate more customers. In the hopes of getting more passengers, the airlines
are somehow cramming the seats , detracting passenger comfort. Passengers seated
in an exit row at a door (the row of seats adjacent to a door emergency exit) enjoy
substantially more legroom than those seated in the remainder of the cabin. why is
there wider legroom in exit rooms?- or allow for faster escapes during an
emergency. The seats directly in front of a window emergency exit row may have
less legroom and generally do not recline (for evacuation safety reasons).
Requirements regarding exit row seats ensure they can only be occupied by
passengers who would be willing and able to assist with the exit operation in the
event of an emergency. You have to be at least 15 years old. You must have
sufficient mobility, strength.
Airline seats are designed to be lightweight, but at the same time strong and
fire resistant, while also taking into account passenger comfort.The seats are
designed to withstand strong forces so as not to break or come loose from their floor
tracks during turbulence or accidents. Aircraft seats are made from a wide variety of
nonmetallic materials that releases heat. These components can be grouped into
five basic areas: foam rubber cushions, upholsteries are actually fire blocker and
heat resistant plastic moldings.
READ SLIDE…………………
Overhead bins are used for stowing carry-on baggage and other items.
compartment located above the seats which is meant to store the luggage of the
passengers. While the airliner manufacturer will normally supply a standard product,
airlines often prefer to customize this feature. They choose to have bins of differing
size, shape, or color installed. Bins have increased in size in order to
accommodate the more numerous and larger carry-on baggage many passengers
bring onto the aircraft.
Above the passenger seats are the generically termed Passenger Service
Units (PSU). It is located above each seat row in the overhead panel below the
cabin .This typically contains a reading light,( it is designed to create comfort to
passengers, It improves brightness , thus limiting overflow to neighboring
passengers) “gasper” air vent, and a flight attendant call light ( this is to alert cabin
crew for any emergencies or if you need something but you don’t want to disturb
other passengers). The units often have small “Fasten Seat Belt” ( this is navigated by
the captain, When it’s on, you remain in your seat with your seatbelt on. When it’s
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off, you’re free to move about the cabin. It is also used by captains to send secret
message to the cabin crews) and “No Smoking” (smoking is prohibited in airlines;
however, there is still no smoking sign. many people continue to smoke on airplanes.
This provides a place to put a cigarette, other than the waste bin, or somewhere less
desirable where the ashes might start a fire, )illuminated signage installed. They may
also contain a speaker for the cabin public address system.
The PSU will also generally contain the drop-down oxygen masks, which
are activated if there is a sudden drop in cabin pressure. Incase of cabin
depressurization( lower air pressure to create safe and comfortable environment)
oxygen masks will drop automatically.These are supplied with oxygen by means of a
chemical oxygen generator in late model aircraft. By using a chemical reaction rather
than a connection to an oxygen tank, these devices supply breathing oxygen for long
enough for the aircraft to descend to thicker, more breathable air. Oxygen
generators do generate considerable heat in the process. Because of this, the oxygen
generators are thermally shielded and are only allowed in commercial airliners when
properly installed.
Safe operation of aircraft requires all hold cargo and baggage to be weighed it
must be loaded correctly and secured to prevent movement in flight. Airliners must
have space on board to store baggage that will not safely fit in the passenger cabin.
Designed to hold baggage as well as freight, these compartments are usually called
“cargo bins” or “holds”. There are regualtions and limitations in loading cargo.
-EXPLAIN ISSUES WITH BAGGAGE - These compartments can be accessed through
doors on the outside of the aircraft. Depending on the aircraft, baggage holds are
normally pressurized just like the passenger cabin although they may not be heated.
The fuselage is pressurized including the passenger area and the cargo to avoid from
making it collapsed. Baggage holds on modern airliners are equipped with fire
detection equipment and larger aircraft have automated or remotely activated fire-
fighting devices installed. Liners are a passive fire protection feature. The primary
purpose of a cargo liner is to prevent a fire originating in a cargo compartment from
spreading to other parts of the airplane before it can be brought under control by
the fire suppression system.
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One of the advanced features of the Airbus product line is the fact that
they were specifically designed to incorporate a high degree of commonality
between airplane family group members. The benefits of commonality in such areas
as cockpit design and aircraft systems, coupled with the practical use of
modern technology, can produce valuable savings in aircraft and engine spares
holdings, maintenance and training, as well as in operational flexibility. All these
features mean excellent operational savings for the airline.
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The Boeing Company represents the more classic business model. Created by an
aviation pioneer, William E. Boeing in 1916, it grew from one man's dream and hard
work to become one of the leaders in aircraft manufacture. As markets evolved, so
did Boeing jets. The company developed a series of innovative jet liners, powered by
a variety of sophisticated power-trains. Airlines have always had the option of
outfitting their Boeing planes with the engine of their choice, from the manufacturer
of their choice typically General Electric, Pratt & Whitney, and Rolls-Royce. The B737
was initially designed as a smaller, short-range, twin-engine jet. It was so successful
that over the years, it has become the largest selling aircraft in the world in terms of
overall numbers, with many advancements introduced with the Next Generation
series.
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Boeing 737 The world's most popular medium range – narrow body
commercial passenger jet aircraft. It is the most ordered
commercial passenger jet aircraft of all time. It has been
continuously manufactured since 1967. This airliner is now
so widely used that at any time there are over 1250
of these aircraft in the air worldwide. On average one takes
off every five seconds.
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MODULE 3
OUTPUT
Operations Management in Tourism and Hospitality Industry (OPEM 311)
You, the general manager of an airline company, and the rest of the board of
directors, recently bought an aircraft in addition to your commercial fleet. You are
tasked to market the new plane to potential investors. Create a marketing portfolio
of the new aircraft. Be creative! You may draw or use different online platforms to
create the portfolio. Just make sure that it includes the parts and types of aircraft,
airline classes, and the name of the manufacturing company.
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