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Abstract
Purpose – The purpose of this paper is to report research which explores the effects of a hybrid cultural identity on the fashion clothing behavior of
Hispanic – particularly, later aged – teenage girls. The study examines differences in need for uniqueness and family referent influence among Hispanic
and non-Hispanic teenagers. In addition, the relevant impact of acculturation processes is examined.
Design/methodology/approach – A survey of 76 Hispanic and 52 non-Hispanic later aged teenagers was administered in March 2006 to a sample of
girls at a Catholic (all girls) high school in a large, ethnically diverse US metropolitan area (New York) with a high Hispanic population.
Findings – The empirical results show a significantly higher need for uniqueness for Hispanic teenagers. Furthermore, Hispanic teenagers exhibited a
lower family influence than non-Hispanics. Finally, high-acculturated Hispanics exhibited a relatively lower family referent influence than low-
acculturated Hispanics.
Research limitations/implications – Future cross-cultural studies should examine the robustness of this finding among various other Hispanic and
ethnic (i.e. Chinese-American) markets in the USA and other nations.
Practical implications – The advanced model and empirical findings hold important managerial implications for marketers that target teenagers. The
higher need for uniqueness observed for Hispanic teenage girls could lead to successful advertising appeals to non-conformity and independence from
both family and non-Hispanic peers.
Originality/value – The higher need for uniqueness exhibited by the Hispanic teenagers is a novel and counter-intuitive finding that holds important
theoretical and practical implications.
An executive summary for managers and executive English-speaking or “Anglo-American”) culture, as they
readers can be found at the end of this article. navigate a “hybrid” national identity. Consequently, this
paper proposes that individual characteristics such as a
consumer’s need for uniqueness may be differentially
Introduction manifested between Hispanic and non-Hispanic teenagers in
Over recent years, marketers have become increasingly the USA.
interested in the Hispanic population within the USA. This Teenagers are an especially dynamic component of the
is particularly due to its rapid growth and increased Hispanic segment, with 36 percent of US Hispanics being less
disposable incomes and consumer spending. The attention than 18 years of age. Hispanics, with a median age of 26.7
of practitioners and researchers has been drawn to the years, have a notably younger age structure as compared to
segment’s distinct consumer behavior patterns; including the Caucasian-Americans with a median age of 39.6. Given
impact of such differentiating characteristics as, the largely recent US immigration trends, Hispanic young consumers are
Latin-American culture of origin and immigration, the projected to be the largest contributing group of the US
preferential use of the Spanish language at home, and population and consumer spending growth in the next 20
reference groups such as family, on consumption. years (www.ahorre.com, 2006).
A consumer’s level of acculturation may affect the relevancy This research compares Hispanic with non-Hispanic
of a Hispanic cultural background on behavior. Accordingly, teenage girls in terms of their relative utilization of family as
these behaviors may also be influenced by the Hispanic a primary reference group influence when consuming fashion
population’s exposure and response to mainstream – US (i.e. clothing products, a socially-conspicuous product category
that is particularly central to the creation and communication
of identity. In a survey of high-school students (senior class,
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/0736-3761.htm
The authors acknowledge the input received by Drs Steven D’Agustino,
Janet DiLorenzo, Marcia Flicker and Patricia Ramsey on a preliminary
version of this paper. The work in this paper was partially supported by
Journal of Consumer Marketing
24/6 (2007) 351– 357 the College of Business Administration’s Honors Program at Fordham
q Emerald Group Publishing Limited [ISSN 0736-3761] University. Special thanks to costume designer Patricia Field for her
[DOI 10.1108/07363760710822936] insight and inspiration.
351
Navigating a hybrid cultural identity Journal of Consumer Marketing
Michael Chattalas and Holly Harper Volume 24 · Number 6 · 2007 · 351 –357
girls) in a large and diverse US metropolitan area, the study dimensions relative to others, that is particularly high in
also explores the role of two relevant consumer characteristics situations that promote an extreme sense of high similarity to
– a teenage consumer’s need for uniqueness and acculturation peers, such as that of a high-school environment. Later aged
level – on behavior in the context of a value-expressive, teens in particular, are more likely to see themselves as unique
publicly consumed product category such as fashion clothing. (Taylor and Cosenza, 2002). Consequently, the long-term
The study of the potential impact of ethnic identity in the effect of the need for uniqueness construct on behavior
USA is essential because of the various cultural backgrounds construct is posited to be especially potent in the case of later
that interact to shape the behaviors of American consumers. aged teenage consumers.
Culture, a learned and dynamic construct, has been defined This research proposes that in the consumption of identity
as “the collective programming of the mind that distinguishes and value-expressive products such as fashion clothing,
the members of one group or category of people from Hispanic teenagers exhibit a higher need for uniqueness
another” (Hofstede, 1980) or more simply as, “what meaning than their non-Hispanic peers in an attempt to navigate a
is given to things, actions and behaviors” (Trompenaars and hybrid cultural identity. As Belk (1988) and others have
Woolliams, 2004). Domestically and around the world, the demonstrated, consumers utilize products to build and
USA is often perceived as a “melting pot,” representing an communicate favored identities. Further, consuming
array of nationalities, ethnicities and sub-cultures. The “majority” or “mainstream” products does not aid in the
interplay of acculturation processes with an individual’s projection of any identity, other than one of conformism
need for uniqueness could be central to the evolution and (McCracken, 1988, Berger and Heath, 2006).
implications of this “cultural melting” phenomenon. This study posits that Hispanic teenagers develop a
Demographic information illustrates the need for further heightened need for uniqueness as they are figuratively
cross-cultural consumer research within the US market, caught in the middle of a continuum between the collectivistic
especially among young consumers. The 2006 US Census and authoritarian values of their less acculturated parents and
reports that the African-American, Asian-American and their highly assimilated “Anglo” peers. In their effort to create
Hispanic populations are growing six times faster than the and express a desired image of separate identity and
general population. Of these “minority” groups, the Hispanic differentiation, Hispanic teenagers feel a hyperbolic sense of
population is the largest (currently representing 40.5 million digression from both their parents who symbolize the
consumers or 13.8 percent of the US population) and fastest reactionary “homeland” culture as well as their peers who
growing (the US Hispanic market grew by 85 percent represent the more mainstream “Anglo” or “American”
between 1990 and 2003), accounting for the steady arrival of culture. For this reason, it is counter intuitively hypothesized
millions of first-generation Hispanic immigrants. that Hispanic teenagers – despite the relatively collectivistic
Additionally, the US Hispanic market purchasing power is orientation of Latino cultures – exhibit a higher need for
growing at triple the rate of the overall USA (www.ahorre. uniqueness than their non-Hispanic peers:
com, 2006). H1. Hispanic teenagers exhibit a higher need for
Clearly this dynamic segment merits further consumer uniqueness than non-Hispanic teenagers.
research examination.
Cultural orientation
Conceptual development and hypotheses Culture plays a significant role in determining consumer
formulation behavior, being an integral component of one’s personal
context. The concept of individualism refers to the
Need for uniqueness relationship between the individual and the collective and is
Consumers’ need for uniqueness is defined as “an individual’s linked with societal norms. Hofstede’s (1980) pioneering
pursuit of differentness relative to others that is achieved research indicates that the USA (i.e. “Anglo”) culture as a
through the acquisition, utilization, and disposition of whole is a highly individualist society, with its citizens in
consumer goods for the purpose of developing and general placing more importance on individual success over
enhancing one’s personal and social identity” (Tian et al., the success or benefit of a group. Other characteristics of an
2001). This personal characteristic refers to the fundamental individualist society include a relative emphasis on personal
need to consume different products or brands than others in freedom and weaker ties with other consumers. Contrarily,
order to produce and communicate a preferred image (Tian Latin American countries rank low on individualism and are
et al., 2001). classified as collectivist societies where members’ behavior is
As Tian and McKenzie (2001) demonstrate, the need for based on the benefits, and commitment to the group, i.e.
uniqueness construct projects individual differences in family, extended family and relationships, over self-interest
counter-conformity motivation that fuels the quest of (Hofstede, 1980). For members of collectivist societies, the
distinctiveness relative to others. According to Tian et al. self is difficult to separate from others in a social context, and
(2001), a consumer’s need for uniqueness can, among other members’ behaviors are expected to be affected by what other
means, manifest itself in the form of “unpopular choice consumers.
counter-conformity.” This dimension describes those who Latin American countries also rank significantly higher than
assert their independence by diverging from norms while the USA on the uncertainty avoidance and power distance
resisting social disapproval of these choices. Furthermore, a dimensions. People are conscious of an uncertain future and
consumer’s avoidance of similarity can lead to the have developed different strategies for coping with it
discontinued use of a certain product or brand because it (Hofstede, 1980). The findings indicate that that Latin
has become too ordinary (Tian et al., 2001). According to Americans tend not to be risk-takers and prefer to avoid the
uniqueness theory (Snyder, 1992), consumers are motivated unexpected more than Americans do. The concept of power
to maintain a logic of differentiation on essential self-related distance measures the interpersonal power or influence one
352
Navigating a hybrid cultural identity Journal of Consumer Marketing
Michael Chattalas and Holly Harper Volume 24 · Number 6 · 2007 · 351 –357
has over their subordinate from the point of view of the latter Hispanic culture, is a central measure of Hispanics’
(Hofstede, 1980). Latin American societies display a greater acculturation (Zane and Mak, 2003). Importantly, a large
inequality between people with power and their subordinates. majority of Hispanics strive to preserve the influence of
Sources of authority such as the family are well-respected in Hispanic culture in their lives, while at the same time
decision-making, holding considerable referent power. attempting to adopt mainstream US cultural attitudes
These differences in cultural orientation between the USA (Romero, 2004). Further, an adolescent’s higher
and Latin American countries can be expected to affect identification with mainstream US values predicted success
consumer behavior, especially of socially-conspicuous in relationships with non-Latino peers as well as within the
products such as fashion clothing. It may therefore seem family, as recently immigrated families were found to support
intuitive that for members of the Hispanic-American the “fitting in” of their children (Palumbo and Teich, 2004).
subculture within the USA, the three examined dimensions Stemming from the acculturation construct, consumer
could possibly enhance the utilization of reference groups acculturation refers to the socialization process specific to the
such as family and peers on consumption because of the consumption process (Ogden et al., 2004). In this research, it
collectivistic and conformist characteristics of Latin-American is expected that the consumer acculturation process will shift
cultures. Hispanic teenagers’ consumer behavior away from the
traditional norms of their parents’ culture.
Sub-cultural influences
Sub-cultural influences within the USA are especially Reference groups
important when trying to understand consumers residing in Reference groups serve as sources of consumer information,
the USA because the country consists of many subcultures, values and norms. One’s family is identified as a primary
each with their own distinguishing characteristics and reference group because of the role the family unit –
behaviors. An ethnic sub-cultural group can be defined as particularly parents – plays in consumer socialization. On the
“a social sub-group of a larger society where members share a other hand, adolescents tend to rely on peer sources for
common ancestry, cultural traditions, history, sense of information for products of high socio-economic risk
identity and possibly have their own language, religion and (Moschis and Moore, 1979). Fashion clothing is a
customs” (Trompenaars and Woolliams, 2004). In the USA particularly bold value-expressive product category as
in particular, all government agencies are directed to classify teenagers employ this consumption process to signal their
Hispanic/Latino as an ethnic group because of their Spanish identity, values and sense of self to their peers (Bristow and
origin and culture, particularly their shared religion (Roman Asquith, 1999). In addition, fashion clothing satisfies both
Catholic) and common language (Foner and Fredrickson, conditions (exclusivity and visibility) of social
2004). conspicuousness necessary in order for reference groups
Describing ethnicity on the basis of historical and cultural such as peers, to potentially exert a more compelling
background is an objective approach and does not necessarily influence.
reflect the internal beliefs of Hispanic consumers. From a Hispanics consider the family as the most important and
subjective perspective, the concept of ethnic self-identification central social group, more so than the general population of
more holistically describes the perceptions, beliefs and the USA (Kanellos, 1993). This strong family orientation or
feelings of one’s cultural reality (Ogden et al., 2004). familismo influences how Hispanics interact and relate to their
Phinney (2003) describes ethnic identity as a “dynamic, environment (Singh et al., 2003). Hispanics have been
multidimensional construct that refers to one’s identity or classified as being more reliant on their family for consumer
sense of self as a member of an ethnic group,” that is information than Anglos (Moschis, 1987). Furthermore, in a
determined by one’s valence (or positive feelings) and study of acculturation effects, high-Hispanic (i.e. higher use
strength of association to the ethnic group (Ogden et al., of Spanish language at home) identifiers reported more
2004). influence of family members than low-Hispanic identifiers
(Webster, 1992).
Acculturation Reference groups are subject to change with age and
In addition to age and development, ethnic identity also development, especially during the transition from
evolves from exposure to “new” cultures. Acculturation refers adolescence to adulthood (Moschis and Moore, 1979), and
to “the process an individual or group undergoes in order to the choice of reference groups could be a result of heightened
modify itself to a new, dominant culture, ranging from interaction with peers and less dependence on parental figures
rejection to full assimilation” (Phinney, 2003). Regular (Singh et al., 2003).
contact and exposure to a culture different to that of the In this research, it is posited that with age, Hispanic
parents often results in the alteration of the group or teenagers may gradually reject the utilitarian, conformist and
individual, while preserving elements of its relatively distinct conservative paradigm of their parents as they become
identity. increasingly acculturated and further socialized by their
Changes in consumer attitudes and behaviors that occur peers. This phenomenon is expected to be particularly
over time or from generation to generation as a result of influential in adolescents’ increasingly hedonic shopping
exposure to a new culture can be thought of as changes behavior, especially as it pertains to value-expressive,
related to acculturation (Palumbo and Teich, 2004). Bi- socially-conspicuous products such as fashion clothing
dimensional models measure both the preservation of the (Piacentini and Mailer, 2004). It follows that the degree to
culture of origin as well as the increasing observance of the which a teenager uses family as referents when purchasing
dominant culture, capturing a more complete picture of the clothing is affected by one’s need for uniqueness level. For
acculturation process (Cabassa, 2003). The relative use of the this reason, it is proposed that Hispanic teenagers exhibit a
Spanish language, the most distinctive characteristic of the lower family referent influence on their fashion clothing
353
Navigating a hybrid cultural identity Journal of Consumer Marketing
Michael Chattalas and Holly Harper Volume 24 · Number 6 · 2007 · 351 –357
consumption than their non-Hispanic peers, moderated by Nevertheless, a potential limitation of this classification
their level of acculturation. It is thus hypothesized that: scheme is that it possibly excluded any (obviously, highly
H2. Hispanic teenagers exhibit a lower family referent acculturated) Hispanics who only spoke English as a child and
influence than non-Hispanic teenagers. who also did not respond to the open-ended ethnicity
H3. Hispanic teenagers’ level of acculturation affects their question.
relative reliance on family referents so that, a higher The study sample’s (n ¼ 128) mean age was 17.3 years and
level of acculturation results in a lower level of family consisted of 76 Hispanic and 52 non-Hispanic girls. In terms
influence. of the self-reported sub-cultural identification (open-ended
question that some respondents did not fill), about half of the
Hispanic respondents cited a “Hispanic” background, with
Research method “Puerto-Rican” being the most prevalent ethnicity. Among
A survey was administered in March 2006 to a sample of girls the non-Hispanic respondents, about half cited either a
at a Catholic (all girls) high school in a large, ethnically “Caucasian” or “White” background, with “Italian” being the
diverse US metropolitan area with a high Hispanic most prevalent ethnicity.
population. Respondents’ level of acculturation was
measured by adapting the Short Acculturation Scale for Empirical findings
Hispanics (“SAS”) developed by Marı́n et al. (1987). This
widely used scale measures acculturation in terms of language A series of ANOVAs were run, using the GLM procedure in
use, media usage and ethnic social relations. One item from SPSS.
the original scale that pertained to parenthood was omitted In support of H1, the ANOVA found a significant difference
because it was not applicable to this particular sample’s age. (F ¼ 10:280, p ¼ 0:002) when comparing the need for
Furthermore to resolve wording issues in the original SAS, uniqueness between Hispanic (m ¼ 3:95) and non-Hispanic
the scale anchors for three items were changed from (m ¼ 4:79) teenagers, with Hispanic teenagers showing a
“Latinos” and “Americans” to “Hispanic Americans” and significantly higher need for uniqueness than non-Hispanics
“Non-Hispanic Americans,” respectively. The resultant (all scales were reverse-coded).
eleven-item scale’s reliability performed well (a ¼ 0:93). H2 was also supported (F ¼ 3:949, p ¼ 0:049), with the
A four-item scale measuring respondents’ use of family findings showing that Hispanics exhibit a lower family
referents was adopted from Bearden et al. (1989). These items influence (m ¼ 6:03) than non-Hispanics (m ¼ 5:60).
were; “I frequently gather information about clothing from In order to test H3, the median split method was employed
family members before I buy,” “When buying clothing to divide the sample into two discreet groups based on the
products, I generally purchase those brands that I think my Hispanic respondents’ answers on the SAS scale. The
family members will approve of,” “I achieve a sense of subsequent ANOVA provided marginal support for H3
belonging by purchasing the same products and brands that (F ¼ 3:409, p ¼ 0:069). As expected, high-acculturated
my family members purchase” and “To make sure I buy the Hispanics exhibited a relatively lower family referent
right product or brand, I often observe what my family influence (n ¼ 40, m ¼ 6:19) than low-acculturated
members are buying and using.” The ensuing four-item scale Hispanics (n ¼ 33, m ¼ 5:80).
demonstrated satisfactory reliability (a ¼ 0:81).
Finally, a three-item scale was employed to measure Research limitations and implications
respondents’ need for uniqueness, adopted from the full 31-
item scale developed by Tian et al. (2001). These items were; Overall, the empirical results found support for all three
“I often look for one-of-a-kind products or brands so that I hypotheses and the advanced conceptual model.
can create a style that is all my own,” “When dressing, I have The higher need for uniqueness exhibited by the Hispanic
sometimes dared to be different in ways that others are likely teenagers is an interesting and counter intuitive finding that
to disapprove” and “When a style of clothing I own becomes merits further theoretical and empirical exploration. Future
too commonplace, I usually quit wearing it.” The reliability cross-cultural studies should examine the robustness of this
for this scale was marginal (a ¼ 0:65), perhaps due to the finding among various other Hispanic populations in the USA
reduced number of items employed from the full and other nations. Furthermore, the advanced conceptual
measurement scale (three out of the full scale’s 31 items). model may be emblematic of teenager consumer
An open-ended ethnicity/race question served to classify characteristics and behaviors of other ethnic subcultures in
respondents as Hispanic or not. Because some respondents the USA and Europe, especially those of relatively more
did not fill out this open-ended question, the second item of recent immigration (like Hispanics). Extending the study to
the SAS (“What was the language(s) you used as a child?”) groups such as Chinese-Americans for example, would help
was employed as an additional classification test the applicability of the advanced conceptual model to
benchmark.Those respondents who responded that they teenagers in other sub-cultures.
“spoke any/to all Spanish” as a child were classified as Further research should expand the model to the normative
Hispanic based on the assumption that children residing in as well as informational influence of peers, in addition to
the USA that speak Spanish, the most distinctive family, and the potential relationship between the need for
characteristic of the culture, are very likely to have a uniqueness construct and peer pressure. Future studies
Hispanic (i.e. at least one Hispanic household member who should also, test the model on teenage boys. Moreover, the
speaks Spanish at home) background. As a validation check of potential influence of an older sibling would pose an
this classification procedure, all respondents who identified interesting research question. A more clearly delineated and
themselves as non-Hispanic in the open-ended question measured generational approach would elucidate the process
indeed responded that they “spoke only English” as children by which Hispanics (and possibly other ethnic sub-cultural
354
Navigating a hybrid cultural identity Journal of Consumer Marketing
Michael Chattalas and Holly Harper Volume 24 · Number 6 · 2007 · 351 –357
segments) navigate a hybrid and increasingly globalized Kanellos, N. (Ed.) (1993), The Hispanic-American Almanac,
identity. In addition, the applicability of the model to other A Reference Work on Hispanics in the United States, Gale
relevant product categories should be empirically verified. In Research, Detroit, IL.
future studies, the full 31-item need for uniqueness scale McCracken, G. (1988), Culture and Consumption, Indiana
should be employed, in order to increase the scale’s reliability University Press, Bloomington, IN.
as well as test for the potential effect of the construct’s Marı́n, G., Sabogal, F., VanOss Marı́n, B., Otero-Sabogal, R.
dimensionality. and Pérez-Stable, E. (1987), “Development of a short
acculturation scale for Hispanics”, Hispanic Journal of
Behavioral Sciences, Vol. 9 No. 4, pp. 183-205.
Managerial implications
Moschis, G.P. (1987), Consumer Socialization: A Life-cycle
The advanced model and empirical findings hold important Perspective, Lexington Books, Lexington, MA.
managerial implications for marketers that target teenagers. Moschis, G.P. and Moore, R. (1979), “Decision making
The higher need for uniqueness observed for Hispanic among the young: a socialization perspective”, Journal of
teenage girls could lead to successful advertising appeals to Consumer Research, Vol. 6 No. 2, pp. 101-12.
non-conformity, independence and departure from both Ogden, D., Ogden, J. and Jensen Schau, H. (2004),
family and non-Hispanic peers. Such appeals could “Exploring the impact of culture and acculturation on
celebrate the hybrid linguistic and cultural identity of consumer purchase decisions: towards a microcultural
Hispanic teenagers, connecting it to particular fashion brand perspective”, Academy of Marketing Science Review, Vol. 1,
personalities. pp. 1-24.
Advertising messages should capitalize on the high need for Palumbo, A. and Teich, I. (2004), “Market segmentation
uniqueness of Hispanic teenagers who act as agents of cultural based on level of acculturation”, Marketing Intelligence &
change at both micro (i.e. family and peers) and macro (i.e. Planning, Vol. 22 No. 4, pp. 472-84.
subculture and mainstream culture) levels. From a popular Phinney (2003), “Ethnic identity and acculturation”, in
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and cross-over entertainment products and characters (i.e. the DC, pp. 63-81.
popular Ugly Betty television show, which rejoices the Piacentini, M. and Mailer, G. (2004), “Symbolic
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Finally, the study’s results also hold implications on how to Consumer Behaviour, Vol. 3 No. 3, pp. 251-62.
market to the global young consumer segment – particularly Romero, E. (2004), “Hispanic identity and acculturation:
in emerging markets like China, India or Brazil. Similar to the implications for management”, Cross Cultural Management,
Hispanic teenager market in the USA, this segment is Vol. 11 No. 1, pp. 62-71.
becoming increasingly individualistic and distinctive from that Singh, N., Ik-Whan, K. and Pereira, A. (2003), “Cross-
of its parents as well as of mainstream US or “Western” cultural consumer socialization: an exploratory study of
society young consumers, as it ventures on a balancing act socialization influences across three ethnic groups”,
between local and global consumer values and behaviors. Psychology and Marketing, Vol. 20 No. 10, pp. 867-81.
Snyder, C.R. (1992), “Product scarcity by need for
uniqueness interaction: a consumer Catch-22 carousel?”,
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Navigating a hybrid cultural identity Journal of Consumer Marketing
Michael Chattalas and Holly Harper Volume 24 · Number 6 · 2007 · 351 –357
356
Navigating a hybrid cultural identity Journal of Consumer Marketing
Michael Chattalas and Holly Harper Volume 24 · Number 6 · 2007 · 351 –357
advised to recognize the individualistic nature of this segment pressure in the need for uniqueness. In addition to this,
and to balance local and global consumer values. carrying out a similar study of teenage boys, examining the
Findings in the present study could be substantiated by influence of older siblings and undertaking research within
extending the investigation into various other Hispanic other product areas could enhance understanding of how
populations within the USA and other countries. Chattalas
Hispanics and possibly other ethnic sub-cultures manage an
and Harper also believe that a study into a group such as
Chinese-Americans may help indicate the relevance of the identity that evolves through different sources of influence.
model within other sub-cultures.
They also suggest extending the model to include (A précis of the article “Navigating a hybrid cultural identity:
“normative as well as informational influence” of peers as Hispanic teenagers’ fashion consumption influences”. Supplied by
well as family, and propose investigating the role of peer Marketing Consultants for Emerald.)
357