Professional Documents
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A16
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4.Why does a laptop freeze when connecting an external USB or firewire drive?
This does happen on desktops as well. Before ruling out a defective hard drive, you can try
the following. Go to device manager and delete all USB entries under USB, reboot and let Windows
redetect and configure. Also, if you have tons of USB connected devices remove them all, and try the
USB drive to see if it accepts it without a problem.
A quick way to verify if the external drive is working is to connect it to another computer. If its
working sweet, you know it's functioning and the problem resides on your laptop.
Might want to double check bios to make sure USB 2.0 is enabled, to give more power to the ports.
If all else fails, make sure windows is up to date, go to windowsupdate.com, you have latest drivers
for chipset/motherboard/etc. You can also try a repair install, google for information on DIY repair
install.
A driver is software on the computer that interfaces the computer to the DVD-ROM drive
Power cycling an electronic device is a technical way of saying "resetting" it. When you power cycle a device,
you turn it off and then turn it back on again. Pretty high-tech, huh? Usually, you should let the device sit for
a couple seconds after turning it off to make sure the memory in the device is fully cleared before turning it
back on.
Any electronic device can be power cycled, but the term is frequently used with cable modems, DSL
modems, and routers. This is because small internal errors in these devices can prevent them from
functioning correctly. Resetting them typically fixes the errors and allows them to work correctly again.