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This manual is provided by Ascom Network Testing AB without any kind of

warranty. Improvements and changes in this description due to typographical


errors or inaccuracies in current information, or improvements to programs
and/or equipment may be made by Ascom Network Testing AB at any time
without notice. These changes will, however, be incorporated into new
editions of this manual.
No part of this publication may be reproduced, transmitted, stored in a
retrieval system, nor translated into any human or computer language, in any
form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of the copyrighted
owner, Ascom Network Testing AB.
TEMS is a trademark of Ascom.
All other trademarks are the property of their respective holders.

© Ascom 2010. All rights reserved.

Document number: 4421-0002 Rev A


Contents

Contents

1. Introduction 1
1.1. What Is the Getting Started Manual? . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2. What’s in This Manual (and What’s Not) . . . . . . . . . . . . . . . . . . . . . . 1
1.3. Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. Product Packaging 5
2.1. Base Software Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.2. Replay Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.3. Further Licensing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.3.1. Licensing for External Devices . . . . . . . . . . . . . . . . . . . . . . . . 6
2.3.2. Licensing for AQM (PESQ) . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3.2.1. Mobile-to-fixed AQM . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3.2.2. Mobile-to-mobile AQM. . . . . . . . . . . . . . . . . . . . . . . . . 8
2.3.3. Licensing for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.3.4. Network (Floating) Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.4. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3. Licensing 9
3.1. Licensing Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.2. Local vs. Network Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.3. License Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.4. Drivers for HASP Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.5. Inspecting the Scope of Your License. . . . . . . . . . . . . . . . . . . . . . . 10

4. Installing TEMS Investigation 13


4.1. PC Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . 13
4.1.1. Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.1.2. Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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4.1.3. Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2. Other Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.3. Installing TEMS Investigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.4. Uninstalling TEMS Investigation . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5. Installing and Using HASP Software Protection 18


5.1. Hardware-based Licensing: HASP HL . . . . . . . . . . . . . . . . . . . . . . 18
5.2. Software-based Licensing: HASP SL . . . . . . . . . . . . . . . . . . . . . . . 18
5.2.1. HASP SL Local License Installation. . . . . . . . . . . . . . . . . . . 19
5.2.2. Using HASP SL Network Licenses . . . . . . . . . . . . . . . . . . . 19
5.2.2.1. HASP SL License Server Installation . . . . . . . . . . . . 19
5.2.2.2. HASP SL Network License: Online Detach/Attach . . 20
5.2.2.3. HASP SL Network License: Offline Detach/Attach . . 23
5.2.2.4. Handling HASP SL Network Licenses for TEMS
Products: Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.2.2.5. Monitoring HASP SL License Usage . . . . . . . . . . . . 28
5.3. Sentinel HASP Runtime Network Activity . . . . . . . . . . . . . . . . . . . . 29
5.3.1. Local Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.3.2. Remote Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6. Installation of Device Drivers 32


6.1. Installation of USB Drivers for Phones . . . . . . . . . . . . . . . . . . . . . . 32
6.1.1. Sony Ericsson Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.1.2. Datang Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.1.3. Nokia Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.1.4. Qualcomm Chipset Based Devices . . . . . . . . . . . . . . . . . . . 34
6.2. Installation of Driver for SRU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.3. Installation of USB Driver for PCTel SeeGull Scanners . . . . . . . . . 35
6.3.1. PCTel SeeGull LX MM2. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.3.2. PCTel SeeGull EX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.3.3. PCTel SeeGull PCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.4. Installation of USB Driver for GPS Units. . . . . . . . . . . . . . . . . . . . . 35
6.5. Installation of Driver for USB-to-RS232 Serial Converter in
Equipment Cases/Backpack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.6. Installation of Drivers for AQM Module . . . . . . . . . . . . . . . . . . . . . . 36
6.6.1. General Advice on Driver Installation for AQM Equipment
Case/Backpack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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7. TEMS Investigation Computer Diagnostics 38


7.1. Running TEMS Investigation Computer Diagnostics . . . . . . . . . . . 38
7.1.1. Setting Up Test Cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.1.2. Diagnostics Presentation in User Interface . . . . . . . . . . . . . 39
7.1.2.1. Windows Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
7.1.2.2. Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7.1.2.3. Further Columns in the Computer Diagnostics
Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7.1.3. Diagnostics Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7.1.4. Iterating the Diagnostics Procedure . . . . . . . . . . . . . . . . . . . 41
7.2. Suitable PC Settings for TEMS Investigation . . . . . . . . . . . . . . . . . 41
7.2.1. Administrator Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.2.2. Automatic Updating of Software. . . . . . . . . . . . . . . . . . . . . . 42
7.2.3. AutoPlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.2.4. Intel SpeedStep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.2.5. IR Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.2.6. My Documents Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
7.2.7. Port-scanning Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
7.2.8. RTP (UDP) Ports for Video Streaming . . . . . . . . . . . . . . . . . 43
7.2.9. Security Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
7.2.10. Sleep Mode, Screen Savers, Energy Saving Features . . . 43
7.2.11. USB Legacy Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7.2.12. Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7.2.13. Windows Media Player. . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7.2.14. Windows 7 Specific Settings . . . . . . . . . . . . . . . . . . . . . . . 44
7.2.14.1. IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7.2.14.2. Power Management . . . . . . . . . . . . . . . . . . . . . . . . 45
7.2.14.3. User Access Control (UAC). . . . . . . . . . . . . . . . . . . 45
7.2.14.4. Visual Effects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
7.2.15. Windows Vista Specific Settings . . . . . . . . . . . . . . . . . . . . 46
7.2.15.1. IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
7.2.15.2. Power Management . . . . . . . . . . . . . . . . . . . . . . . . 46
7.2.15.3. User Access Control (UAC). . . . . . . . . . . . . . . . . . . 46
7.2.15.4. Visual Effects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
7.2.16. Windows XP Specific Settings . . . . . . . . . . . . . . . . . . . . . . 47
7.2.16.1. Power Management . . . . . . . . . . . . . . . . . . . . . . . . 47
7.2.16.2. Visual Effects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
7.2.16.3. Windows Media Player . . . . . . . . . . . . . . . . . . . . . . 47

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8. Installing the Call Generator 48

9. External Equipment 49
9.1. Connectable Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9.1.1. Phones and Data Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9.1.1.1. UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9.1.1.2. LTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
9.1.1.3. TD-SCDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.1.1.4. CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.1.2. Fixed Wireless Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.1.3. AQM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.1.4. Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.1.4.1. GSM and WCDMA . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.1.4.2. LTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
9.1.4.3. TD-SCDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
9.1.4.4. CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
9.1.4.5. WiMAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
9.1.5. GPS Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
9.2. Capabilities of Phones and Data Cards Sold with TEMS
Investigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
9.3. Supported AQM Capable Devices . . . . . . . . . . . . . . . . . . . . . . . . . 56
9.3.1. UMTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
9.3.2. CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
9.4. Basic Configuration of Phones and Data Cards . . . . . . . . . . . . . . . 57
9.5. Connecting External Antennas to Phones . . . . . . . . . . . . . . . . . . . 58
9.6. Configuring Devices for Data Services . . . . . . . . . . . . . . . . . . . . . . 58
9.6.1. Setting Up the Device APN (UMTS) . . . . . . . . . . . . . . . . . . 58
9.7. Scanners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
9.7.1. Anritsu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
9.7.2. PCTel SeeGull . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
9.7.2.1. PCTel SeeGull LX . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
9.7.2.2. PCTel SeeGull EX. . . . . . . . . . . . . . . . . . . . . . . . . . . 60
9.7.2.3. PCTel SeeGull PCT . . . . . . . . . . . . . . . . . . . . . . . . . 61
9.7.2.4. Technical Notes on PCTel Scanners . . . . . . . . . . . . 61
9.8. DRT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

10. PC and Device Configuration for DRT Scanner 64


10.1. Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

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10.2. Local Area Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 65


10.3. Verifying the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
10.4. Scanner Antenna Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

11. PC and Device Configuration for Ericsson


Fixed Wireless Terminal 67
11.1. PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
11.2. FWT Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

12. Connecting and Activating External Equipment 69

13. Cell Data and Maps 70

Index 71

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vi
Chapter 1. Introduction

1. Introduction

Thank you for choosing TEMS Investigation – the industry-leading tool for
troubleshooting, verification, optimization, and maintenance of wireless
networks. Offering data collection, real-time analysis, and post-processing all
in one, TEMS Investigation is a complete solution for all of a network
operator’s daily network optimization tasks. This complete solution eliminates
the need for multiple tools, reducing costs and saving time and effort for
operations staff.

1.1. What Is the Getting Started Manual?


The Getting Started Manual deals with preliminaries that you must work
through before you can start using TEMS Investigation, such as configuring
your computer and phones. The manual also covers the installation of TEMS
Investigation itself.
Most of the procedures described here only have to be performed once, or
when you are exchanging pieces of hardware.
The other manuals delivered with the product (User’s Manual, Information
Elements and Events, Technical Reference) concentrate on how to operate
the TEMS Investigation software once you have it installed and all your
hardware is ready for use. These manuals are what you will probably be
referring to most of the time once you have gotten started.

1.2. What’s in This Manual (and What’s Not)

Main Topics
• Contents of TEMS Investigation product packages: chapter 2
• Licensing: chapter 3
• PC hardware and software requirements: section 4.1
• Installing the TEMS Investigation software: section 4.3
• Installing and using HASP software protection: chapter 5

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• Installing device drivers: chapter 6


• Running the Computer Diagnostics utility: section 7.1
• Configuring the PC for TEMS Investigation: section 7.2
• Installing the Call Generator: chapter 8
• Connectable external devices: chapter 9
• Configuring the PC for use with a DRT scanner: chapter 10
• Configuring the PC for use with an Ericsson Fixed Wireless Terminal:
chapter 11

Cell Data and Maps


The following tasks may also be regarded as preliminary ones:
• Importing network cell data
• Importing map files
These procedures, however, are not covered here but in the User’s Manual,
since they are handled from within the TEMS Investigation software
application. Chapter 13 gives the appropriate references.

Equipment Cases
The TEMS equipment cases, designed to accommodate phones and other
equipment during drive tests, are not covered here but have their own
manuals. These, however, sometimes refer to TEMS Investigation
documentation.
Installation of drivers for TEMS equipment cases is explained in section 6.5.

TEMS Pocket
Certain Sony Ericsson phones that are connectable in TEMS Investigation
have TEMS Pocket functionality. For these phones, a separate User’s Manual
deals with the TEMS Pocket functions. However, in all recent models (C702,
C905*, K790*, K800i, W760i, W995*, Z750i), the Pocket functions are
disabled when the phone is activated in TEMS Investigation. Nonetheless, it
is possible to purchase such phones with fully enabled TEMS Pocket
software; see section 2.4.

2
Chapter 1. Introduction

Readme File, Release Note


Some technical issues not addressed in this manual are dealt with in the file
Readme.rtf in the TEMS Investigation installation folder. The same
information is reproduced in the Release Note issued with the current
release.

FAQ
Many questions regarding TEMS Investigation are answered in the FAQ
sections found on the Web at www.ascom.com/en/index/support/support-
tems/technical-support/tems-investigation.htm.

Technical Support
If you have a question about TEMS Investigation which is not answered in
any of the manuals nor in any of the other sources mentioned above, please
contact technical support. Contact information is given on the Web at
www.ascom.com/networktesting under the link “TEMS Sales & Support”.

TEMS On-line Subscription Service


To sign up for the TEMS on-line subscription service, please go to
www.ascom.com/networktesting and, under the heading “TEMS
Subscriptions”, click the link “Register for TEMS Subscription Services”. This
free service includes e-mail notification of TEMS product launches, version
upgrades and patches, as well as the on-line newsletter TEMS News.

1.3. Definitions
This section explains a number of central concepts in TEMS Investigation
which are frequently referred to in this manual.

Phone
The term “phone” covers user terminals from all supported technologies.
When a subset is meant, a suitable qualifier is prefixed, and/or a more
precise term is used (“GSM phone”, “Sony Ericsson GSM phone”, “Samsung
LTE modem”, “Kyocera CDMA phone”, etc.).
Some user terminals supported by TEMS Investigation are in fact data cards
rather than phones. The word “terminal” is therefore sometimes used instead
of “phone”, without any difference in meaning from the point of view of TEMS
Investigation.

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Scanner
The term “scanner” denotes a device dedicated to scanning, for example a
PCTel scanner. Phones with scanning capabilities are not referred to as
scanners.

Data Services
This term refers to services requiring a data connection (either circuit-
switched or packet-switched), as opposed to voice calls.

4
Chapter 2. Product Packaging

2. Product Packaging

TEMS Investigation 12.0 is offered in the following types of package:


• Base Software Packages
• Replay Packages
For Base Software Packages, support for an arbitrary subset of the supported
cellular technologies can be purchased. The only dependency is that
WCDMA always comes with GSM support included.
For packages that include GSM but not WCDMA, the following holds: Any
GSM data collected with equipment that is supported by the product can be
analyzed. This means that TEMS Investigation logfiles recorded with
WCDMA-capable devices can be opened and replayed, and any GSM data
contained in such files can be studied.
Replay Packages always have support for all technologies.

2.1. Base Software Packages


The following contents are part of all Base Software Packages:

TEMS Investigation 12.0


• CD with TEMS Investigation PC software, including user documentation
in electronic format (*.chm, *.pdf)
• CD with PC device drivers
• TEMS Investigation license, perpetual

Other
• USB hub, 4-port
• USB hardware key (HASP HL) or electronic software key (HASP SL)
holding the TEMS Investigation license

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Base Software Packages encompass all TEMS Investigation functionality,


including data collection and realtime presentation. However, they do not in
themselves include any licenses for connecting particular external devices; all
of these devices require a separate license option as detailed in
section 2.3.1. Further license options are offered for collecting data with
multiple phones concurrently as well as for AQM; again, see section 2.3.1.
Within the technologies selected in the package, the Base Software Package
license permits loading of logfiles recorded with any equipment that is
supported by the product, as well as logfiles from a number of other sources;
see the User’s Manual, section 10.4. No device-specific license options are
ever required for this.
If TEMS Discovery is bundled with TEMS Investigation, the Base Software
Package also contains:
• DVD with TEMS Discovery 2.1 Standard PC software, including user
documentation in electronic format
• TEMS Discovery license, perpetual

2.2. Replay Packages


These packages give access only to a small part of the TEMS Investigation
functionality: a Replay Package license allows replay of TEMS Investigation
logfiles. It is not possible to do data collection or present data in real time, nor
is it possible to replay logfiles from sources other than TEMS Investigation.
TEMS Discovery is not part of a Replay Package.
These contents are included in all Replay Packages:
• CD with TEMS Investigation PC software, including user documentation
in electronic format (*.chm, *.pdf)
• USB hardware key (HASP HL) or electronic software key (HASP SL)
holding the TEMS Investigation license

2.3. Further Licensing Options


See chapter 3 about how the licensing applies in practice.

2.3.1. Licensing for External Devices


A separate license option is required for connecting each of the following
categories of equipment in TEMS Investigation.

6
Chapter 2. Product Packaging

• Sony Ericsson phones and SRUs (Scanning Receiver Units)


• Motorola phones with iDEN capability
• Nokia phones
• Devices based on Qualcomm HSDPA-capable chipsets (HSDPA but not
HSUPA)1
• Devices based on Qualcomm HSPA+ and HSPA-capable chipsets (i.e.
supporting at least HSDPA and HSUPA, and possibly HSPA+ as well)1
• Devices based on Qualcomm LTE-capable chipsets2
• Devices based on Qualcomm CDMA-capable chipsets
• Datang phones (TD-SCDMA)
• LG USB modems (LTE)
• Samsung USB modems (LTE)
• PCTel scanners
• DRT scanners
• Anritsu scanners
For phones and data cards, the set of license options purchased grant
permission to collect data with one device at a time, belonging to one of the
selected equipment categories. Further license options are offered for data
collection with multiple phones/data cards concurrently.
No restriction on the number of connectable devices applies to scanners (or
to GPS units, for which no special license is required).

2.3.2. Licensing for AQM (PESQ)

2.3.2.1. Mobile-to-fixed AQM


A separate license option is offered for calculating PESQ and making other
audio quality measurements using the downlink and uplink AQM modules.
The downlink AQM module is either standalone or installed in an equipment
case; the uplink module is housed in a Call Generator. The license permits
connecting (any number of) downlink AQM modules in the application. All

1. These chipsets are listed in section 9.1.1.1.


2. These chipsets are listed in section 9.1.1.2.

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equipment required for AQM, including a cable kit and other accessories, is
sold separately.
The AQM option is also required for merging AQM uplink data into logfiles,
which is done using the logfile export function described in the User’s
Manual, section 10.7.

2.3.2.2. Mobile-to-mobile AQM


The same license option also covers mobile-to-mobile AQM.

2.3.3. Licensing for VoIP


A separate license option is offered for VoIP testing, including AQM for VoIP.

2.3.4. Network (Floating) Licenses


Instead of fixed single-user licenses, the customer can purchase network
licenses that can be shared among multiple users. See chapter 3 regarding
the practical use and scope of network licenses.

2.4. Accessories
In addition to the standard packages and separately purchased phones and
scanners, the following optional items can be delivered:
• Equipment cases (with or without AQM modules)
• GPS units
• TEMS Pocket-enabled Sony Ericsson and Nokia phones
• Laptops tested with TEMS Investigation 12.0
• Indoor backpack including battery solution
The indoor backpack contains everything (including battery pack and serial
converter) needed to operate a scanner in indoor and pedestrian
environments. It accommodates any of the PCTel models as well as a DRT
scanner and one standalone downlink AQM module.
Please contact TEMS for further information on the available accessories.

8
Chapter 3. Licensing

3. Licensing

This chapter describes the fundamentals of the licensing in TEMS


Investigation 12.0.
Regarding the permissions granted by the basic TEMS Investigation licenses,
see sections 2.1 and 2.2. Regarding the range of additional license options,
see section 2.3.
The installation of licensing-related drivers, as well as all procedures involved
in software-based licensing, are covered in chapter 5.

3.1. Licensing Solutions


Licensing for TEMS Investigation is based on the HASP technology. Both
hardware-based (HASP HL) and software-based (HASP SL) licensing can be
used. See sections 5.1 and 5.2 respectively.
Further, licenses associated with TEMS Investigation can be either local or
network licenses. The technical implementation of each license type naturally
differs between HASP HL and HASP SL:
• A local license is embodied
– (HASP HL) in a hardware key which is inserted into the PC, or
– (HASP SL) in a software key that is installed on it.
• A network license is obtained on the client machine
– (HASP HL) by connecting to a license server where a hardware key is
inserted1, or
– (HASP SL) by connecting to a license server and checking out a
software key from that server.

1. This is supported but no longer offered for sale from TEMS Investigation
11.0 and onward (only HASP SL used in network license configuration).

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3.2. Local vs. Network Licenses


• If HASP HL is used, a local license is required for connecting external
devices in TEMS Investigation. For all other functions, TEMS
Investigation can use either a local license or a network license.
• If HASP SL is used, either a local license or a network license can be
used for all TEMS Investigation functions.

3.3. License Requirements


A license is always required to run TEMS Investigation. Without a license you
cannot launch the application.

Device Connect and Logfile Recording


For a device to be connectable (possible to activate) in TEMS Investigation, it
must be covered by your license options. See section 2.3.1.

Logfile Load
Within the confines of the cellular technologies supported in the package, it is
possible in TEMS Investigation to load and replay logfiles recorded with
devices for which you have no license. For example, even if you have not
purchased the license option for data collection with Qualcomm devices, you
can still replay logfiles recorded with Qualcomm devices.
However, loading of logfiles recorded with software other than TEMS
Investigation (e.g. TEMS Automatic) requires a Base Software Package
license. See section 2.1.

3.4. Drivers for HASP Key


The HASP key drivers (for HASP HL and SL alike) are installed automatically
along with TEMS Investigation. If you are going to use HASP SL network
licensing, you must install the HASP driver on the license server PC; see
section 5.2.2 for instructions.

3.5. Inspecting the Scope of Your License


You can check what is covered by your (local or network) license in the HASP
Admin Control Center, accessed at http://localhost:1947/_int_/features.html.

10
Chapter 3. Licensing

The meanings of the HASP key Feature Ids are given in the table that follows.
Certain Feature Ids used only with older versions of TEMS Investigation are
included.

Feature Id Release/Option

35 TEMS Investigation 10.1

41 TEMS Investigation 11.0

42 TEMS Investigation 12.0

100 ST Ericsson A

101 Nokia A

102 Nokia B

103 Nokia C

104 Qualcomm B

105 Qualcomm C

106 Qualcomm D

107 PCTel scanner

108 Anritsu scanner


109 DRT scanner

110 Datang A

111 EMP A

112 Motorola A
113 Motorola B

114 PESQ option

115 Route Analysis applicationa

116 MTU/Pocket logfiles, reading

117 EFEM/Netmon logfiles, reading

118 MDM logfiles, reading


119 Connect of 1 device

120 Connect of 3 devices

121 Connect of 6 devices

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Feature Id Release/Option

122 General
123 iDEN technology

124 WiMAX technology

125 CDMA technology


126 GSM technology

127 WCDMA technology

128 LTE technology

129 TD-SCDMA technology

130 Samsung A

131 Connect of 2 devices


132 Connect of 4 devices

133 Connect of 5 devices

136 Qualcomm E
138 LG A

141 VoIP

a. The Route Analysis application is no longer present in


TEMS Investigation 12.0.

12
Chapter 4. Installing TEMS Investigation

4. Installing TEMS Investigation

This chapter covers requirements on the PC, installation of the TEMS


Investigation software, and other installation issues.

4.1. PC Hardware and Software Requirements

4.1.1. Hardware
TEMS Investigation 12.0 is designed to run on a standard PC and interfaces
with the connected devices mainly through USB or serial ports.
If network licenses (see section 3.1) are to be used, the PC hosting the
license server must have at least one free USB port.
Processor and RAM requirements are strongly dependent on what external
devices are connected and what tasks they perform. The recommended
minimum configuration is: Pentium T7200 or AMD TL-58 class CPU,
preferably with dedicated graphics card from ATI or nVidia; 1 GB RAM.
Please note that it is not advisable to collect data with more than one device,
or to collect data in an LTE or HSPA network, using this configuration.
Other hardware requirements:
• One USB port for each phone
• One USB port for each standalone AQM module
• One or two USB port(s) for SRU (see the User’s Manual, section 7.1.3)
• USB port for PCTel SeeGull EX/LX MM2/PCT scanner
• USB port for equipment case
• USB port for HASP HL SRM hardware key
• USB port, Bluetooth port, or serial port for GPS
• Serial port for PCTel SeeGull LX dual-band/single-band scanner
• Serial port for Anritsu ML8720 scanner

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• Ethernet port for DRT scanner


• ExpressCard/34 slot or PC Card slot for any data card user terminals
• Sound card and loudspeakers for event audio indications
• Graphics: 1024  768 (SVGA) with at least 16 bit colors (High Color)
• Enough disk space to accommodate temporary files created during logfile
recording and replay

Note: During drive testing, it must be ensured that the PC and all
devices connected to it have adequate power supply for the
duration of the test. This is especially important to bear in mind if
you are using a USB hub that is not self-powered (i.e. has no
external power supply). With multiple devices connected, it may
even be necessary to take the precaution of providing extra
power via UPS or extra batteries during drive testing. If the power
provided is insufficient, problems may arise with device drivers,
which in turn may cause malfunctions in Windows and possibly
data loss. Ascom takes no responsibility for such data loss.

4.1.2. Operating System


The following operating systems are supported:
• Windows 7, Professional Edition
• Windows Vista with Service Pack 1, Enterprise Edition
• Windows XP Professional with Service Pack 3
• Windows XP Tablet PC Edition with Service Pack 3
In addition, all the latest Windows updates should always be installed.
Supported languages are English (U.S.), Chinese (simplified characters), and
Japanese.
Please note that TEMS Investigation has been verified for 32-bit Windows
only. No guarantees can be given regarding functionality or performance
under 64-bit Windows. Furthermore, for many supported measurement
devices, 64-bit drivers are currently lacking.

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Chapter 4. Installing TEMS Investigation

4.1.3. Software
Below is a list of other third-party software that is required for various tools
and actions in TEMS Investigation. When installing third-party software,
administrator rights are required, and in Microsoft Vista the installation must
be run using the Run as administrator option.
• The .NET Framework version 3.5 SP1 must be installed on the PC. It is
included on the TEMS Investigation installation CD.
• Internet Explorer 6.0 or higher required for Report Generator and online
help
• Microsoft Core XML Services (MSXML) 6.0 required for support of XML-
format cell files if Windows XP is used. (In Windows 7 and Windows Vista,
MSXML 6.0 is included.)
• Microsoft DirectX 9.0c required for video streaming measurements

4.2. Other Hardware Requirements


• HASP license server machine: Supported operating systems are:
Windows 7, Windows Vista, Windows XP, Windows 2000; Windows 2008
Server, Windows 2003 Server (32-bit versions throughout). Hardware
requirements do not need to be stated since running the HASP License
Manager is not a CPU-intensive task.
• For audio quality measurements a Call Generator (see chapter 8) or an
MRU is needed.
• For video streaming measurements a streaming server is needed: Darwin
Streaming Server (version 5.5.5) or Helix Mobile Server (version 10
or 11).
• UDP testing makes use of the TEMS UDP Server application, which is
installed on the PC acting as server. Requirements on the PC where
TEMS UDP Server is going to be run are stated in the document “TEMS
UDP Server User’s Manual”, found on the TEMS Investigation installation
CD. Please note that the UDP client in TEMS Investigation 12.0 requires
a TEMS Investigation 12.0 UDP server; the client is not compatible with
older UDP servers.

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4.3. Installing TEMS Investigation


You must have administrator rights on the PC to be able to install TEMS
Investigation.
• Insert the installation CD and follow the on-screen instructions.
If for some reason the installation does not start automatically, run the file
SetupTEMSInvestigation.exe.
TEMS Investigation will now be installed, by default to the directory
C:\Program Files\Ascom\TEMS Products\TEMS Investigation 12.0.
A number of utilities are also installed:
• HASP SRM Remote Update, used to update license options in HASP
keys. See the document “TEMS HASP SRM Key Information” which is
found on the installation CD in the subdirectory Documents.
• Manual UE Configuration, used to assist TEMS Investigation in
detecting certain types of devices. See section 6.1 of this volume and
section 7.3.3.5 of the User’s Manual.
• TEMS Pocket Positioning Tool, used to assign geographical
coordinates to TEMS Pocket logfiles recorded by pinpointing (no GPS).
See the TEMS Pocket Positioning Tool User’s Manual, included on the
installation CD in the subdirectory Documents.
• TEMS Investigation Computer Diagnostics, used to rate the
capabilities of the PC and check its current settings, matching the findings
with the requirements posed by TEMS Investigation. This utility is
launched in the course of the installation. See chapter 7 for full coverage
of TEMS Investigation Computer Diagnostics.
Once installed, the applications and utilities can be run by choosing Start 
[All] Programs  Ascom  TEMS Products.

4.4. Uninstalling TEMS Investigation


To uninstall TEMS Investigation software, follow the steps below.

Windows 7, Windows Vista


• Open the Windows Control Panel and select Programs and Features.
• Select TEMS Investigation 12.0 in the list of installed programs. Click
Uninstall and confirm removal if prompted to do so. The software will now
be uninstalled.

16
Chapter 4. Installing TEMS Investigation

Windows XP
• Open the Windows Control Panel and select Add/Remove Programs.
• Select TEMS Investigation 12.0 in the list of installed programs. Click
Change/Remove and confirm removal if prompted to do so. The software
will now be uninstalled.

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5. Installing and Using HASP


Software Protection

This chapter covers in detail how HASP software protection is applied to


TEMS Investigation and how to handle it in practice.
Either hardware-based licensing (HASP HL, section 5.1) or software-based
licensing (HASP SL, section 5.2) can be used.
Regarding general aspects of licensing for TEMS Investigation, see
chapter 3.

5.1. Hardware-based Licensing: HASP HL


The HASP SRM driver is installed automatically on the PC along with TEMS
Investigation. If you are going to use a local license (hardware key plugged
into the PC), you need not do anything further.
If network licenses are to be used (see section 3.1), the HASP SRM driver
also needs to be installed on the machine hosting the license server. This
driver is available separately, by default in the directory <TEMS Investigation
install dir>\Drivers\HASP; compare the introductory note in section 6.1.
(Installing the HASP SRM driver always installs both client and server
software.) Furthermore, depending on the network topology and license
server setup, clients may require special configuration. For both servers and
clients, HASP SRM is configured through an “Admin Control Center” web
page interface which has the address
http://localhost:1947
Please refer to the documentation on this web page for details on HASP HL
installation and configuration.

5.2. Software-based Licensing: HASP SL


For HASP SL, too, there is a choice between local licenses (section 5.2.1)
and network licenses (section 5.2.2).

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Chapter 5. Installing and Using HASP Software Protection

5.2.1. HASP SL Local License Installation


Here is how to install a local HASP SL license on a client machine.
• Install TEMS Investigation. In the process, the HASP SRM driver is
installed automatically on the PC.
• Run the file hasprus.exe which is also found on the TEMS Investigation
installation CD. From this session you obtain a file with extension .c2v.
See also the document “TEMS HASP SRM Key Information” which is
found on the installation CD in the subdirectory Documents.
• Send the .c2v file to TEMS support. You will receive a .v2c file in return.
• Run hasprus.exe again to apply the .v2c file to your PC.

5.2.2. Using HASP SL Network Licenses

5.2.2.1. HASP SL License Server Installation


If you are going to use HASP SL network licenses, you must first configure
the machine that is going to act as license server:
• Install the HASP SRM driver supplied on the TEMS Investigation
installation CD.
• Run the file hasprus.exe which is also found on the TEMS Investigation
installation CD. From this session you obtain a file with extension .c2v.
See the document “TEMS HASP SRM Key Information” which is found on
the installation CD in the subdirectory Documents.
• Send the .c2v file to TEMS support. You will receive a .v2c file in return.
• Run hasprus.exe again to apply the .v2c file to the license server
machine.
• Configure the server using the Admin Control Center web page, http://
localhost:1947:
– Go to Configuration  Detachable Licenses tab and check the
option Enable Detaching of Licenses.
– By adjusting the parameter Max. Detach Duration, you can control
the maximum duration for which a license may be detached. After this
time, the license will be automatically disabled on the client machine
and restored to the license server. It is advisable to keep the maximum
detach duration fairly short, since if a client computer crashes the
license will be unavailable until the expiry date.

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– Then switch to the Remote Clients tab and enter whatever is suitable
under Access Restrictions. By default, a license can be detached
from any machine; if you want to restrict the set of machines and/or
users that should have access to the HASP License Manager,
proceed according to the instructions on these help pages:
http://localhost:1947/_int_/ACC_help_config_remote_clients.html
http://localhost:1947/_int_/ACC_help_config_remote_lms.html
http://localhost:1947/_int_/ACC_help_config_users.html.

5.2.2.2. HASP SL Network License: Online Detach/Attach


Once the license server has been configured, it can send out licenses to
client machines. Here are the steps to perform on the client PC in order to
check out (“detach”) a license online from the license server, and to return
(“attach”) a license to the server.
• Configure the client PC using the Admin Control Center web page, http://
localhost:1947:
– Go to Configuration  Detachable Licenses tab and check the
option Enable Detaching of Licenses.
– Then go to the Access to Remote License Managers tab. Under
Specify Search Parameters, enter the IP address or name of the
license server machine. Regarding the other settings, see the help
page http://localhost:1947/_int_/ACC_help_config_remote_lms.html.
• On the ACC web page, under Products, locate TEMS Investigation in the
list. Click the Detach button for that product.

For practical examples of how to work with HASP SL licenses when


multiple TEMS products and product options are involved, please turn to
section 5.2.2.4.

• “Online” is the default detach method when the client has a network
connection to the license server. (No action needed.)

20
Chapter 5. Installing and Using HASP Software Protection

• Specify an expiration date for the detach operation. This setting controls
how long the license can be detached at a time, and it is configurable
within the limit imposed by the Max. Detach Duration setting on the
license server; compare section 5.2.2.1.
• Click the Detach/Attach button.

You should now receive a message “License Detached Successfully”:

Furthermore, the Product page should now be updated with the information
that a license has been detached for TEMS Investigation.

The license will expire after the period specified at detach time; after this time
you will need to detach the license again. Alternatively, you can actively
return (attach) the license to the server before it expires. This is done as
follows:

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• Navigate to the Products page and click the Cancel License button for
the relevant product.

• On the next screen, confirm by again clicking the Cancel License button.

This message will appear:

The information on the Product page will also be updated once more to reflect
the reattach of the TEMS Investigation license:

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Chapter 5. Installing and Using HASP Software Protection

5.2.2.3. HASP SL Network License: Offline Detach/Attach


License detach and attach can alternatively be done offline, without the client
and server ever communicating directly over a network connection.
• Configure the client PC using the Admin Control Center web page, http://
localhost:1947:
– Go to Configuration  Detachable Licenses tab and check the
option Enable Detaching of Licenses.
– Then go to the Access to Remote License Managers tab. Under
Specify Search Parameters, enter the IP address or name of the
license server machine. Regarding the other settings, see the help
page http://localhost:1947/_int_/ACC_help_config_remote_lms.html.
• If the client PC is not yet known to the HASP license server, you need to
identify it to the server the first time around.1 On the Admin Control Center
web page, go to Diagnostics, and click the button Create ID File. This
generates a diagnostics file (with extension .id) identifying your machine.
• Send the diagnostics file to the HASP license server admin.
• Here is how the server admin proceeds in order to detach a license. The
admin selects the Update/Attach option:

• The admin then clicks the Detach button next to the relevant product:

1. If (for example) you have detached a license online to this client PC at


some point, the PC will already be known to the server, and the
identification step is not needed. The license server admin can then send
you an .h2r file directly.

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• The admin selects your client PC as recipient machine and sets an


expiration date for the license.

• Finally the admin saves the detached license as a file with extension .h2r
and sends it to you.
• Save the .h2r file on your client PC, then open the Admin Control Center
web page, go to Update/Attach, and browse for the .h2r file. Then click
the Apply File button. (This is the same dialog that the admin used to
process your .id file.)

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Chapter 5. Installing and Using HASP Software Protection

A confirmation message will appear, and the Product page will be updated
with the information that a license has been detached for TEMS Investigation.
See below.

For practical examples of how to work with HASP SL licenses when


multiple TEMS products and product options are involved, please turn to
section 5.2.2.4.

The license will expire after the period specified by the HASP license server
admin at detach time. After this time you will need to detach the license again.
Alternatively, you can actively return (attach) the license to the server before it
expires. This is done as follows:
• Navigate to the Products page and click the Cancel License button for
the relevant product.

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• On the next screen, again click the Cancel License button:

• A file with extension .r2h is created; save this file.

• Send the .r2h file to the HASP license server admin. The server admin will
then apply the .r2h file to the server, thereby reattaching the license. (The
same Apply File procedure is used as for offline detach, which was
covered earlier in this section.)
The information of the Product page will again be updated to reflect the
reattach of the TEMS Investigation license.

5.2.2.4. Handling HASP SL Network Licenses for TEMS


Products: Examples
For simplicity the instructions given so far in section 5.2.2 have assumed that
it is immediately obvious what type of license to detach. If you have

26
Chapter 5. Installing and Using HASP Software Protection

purchased multiple TEMS products, and/or multiple TEMS product packages


with different options, things are slightly more complicated. This section
clarifies how to proceed in typical configurations of this kind.
Consider the following set of TEMS Investigation packages (Products 1–4)
with different combinations of products and license options:

Each of these packages will appear as a “product” in ACC, as indicated in the


diagram. You always check out entire products in the ACC interface, not

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individual license options. These “products”, however, do not necessarily


correspond in one-to-one fashion to TEMS PC applications, as can be seen
in the diagrams just given.
• If you want to do LTE or CDMA drive testing or both, you check out
Product 1.
• If you want to do both LTE and WiMAX testing, you need to check out
both Product 1 and Product 3; but note that you will still only be running
one TEMS Investigation application. (You cannot just check out Product 1
and then somehow add only the WiMAX option from Product 3.)

Another fact to keep in mind is that each TEMS product user always needs to
check out his or her own license.
• Suppose that Product 1 has been purchased, and user A wants to use
TEMS Investigation while user B wants to use TEMS Discovery. The two
users then need one license each; it is not possible to check out just one
license and share it between users A and B.
• Or suppose that Product 4 has been purchased, and user C wants to
study LTE data whereas user D wishes to work with CDMA data. Each of
these users must likewise have his or her own license.

5.2.2.5. Monitoring HASP SL License Usage


You can monitor how many licenses are currently checked out and who is
using those licenses. This is particularly useful when the number of available
licenses is running low.
• Go to: http://localhost:1947/_int_/ACC_help_products.html
• The Products page in Admin Control Center lists all products that are
available on all accessible HASP License Managers on the network.
– In the Detached column is indicated the number of licenses that are
currently detached from the HASP SL key to which the product is
locked. Click on a cell in the Detached column to view data about the
recipient machines to which the detached licenses have been
allocated.
– In the Available column is indicated the number of licenses that are
currently available for detachment from the HASP SL key to which the
product is locked.

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Chapter 5. Installing and Using HASP Software Protection

5.3. Sentinel HASP Runtime Network Activity

This information is reproduced from SafeNet’s Sentinel HASP


documentation.

This chapter describes the type of network activity that occurs in the
communication between:
• an application (protected using Sentinel HASP) and the local HASP
License Manager (referred to as “local communications”).
• the local HASP License Manager and one or more remote HASP License
Managers (referred to as “remote communications”).
Details regarding local communications and remote communications are
provided on the pages that follow.
This chapter is intended to assist IT managers who want to understand how
runtime activity on the network may impact the way they set up their network
rules and policies.
Sentinel HASP communicates via TCP and UDP on socket 1947.This socket
is IANA-registered exclusively for this purpose.

5.3.1. Local Communications

This section describes communication between a protected application and


the local HASP License Manager service.
A protected application communicates only with HASP License Manager on
the computer where the application is running, regardless of whether the

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HASP HL or SL Key is located on the same computer or on a remote


computer.

Note: Under Windows, HASP License Manager is a service that is


launched automatically by hasplms.exe. Under Mac OS and
Linux, the HASP License Manager is a process launched
automatically by hasplmd.

HASP License Manager service opens socket 1947 for listening (both for
UDP packets and TCP packets).
• IPv4 sockets are always opened (HASP License Manager currently does
not work without IPv4 installed).
• IPv6 sockets are opened if IPv6 is available.
A protected application tries to connect to 127.0.0.1:1947 TCP to
communicate with HASP License Manager. If an application uses multiple
sessions, multiple concurrent TCP connections may exist. If a session is
unused for a certain number of minutes (at least seven minutes, but the exact
number depends on several factors), the session may be closed and
automatically re-opened later in order to limit resources used by the
application.
These local communications currently use IPv4 only.
The communication uses binary data blocks of varying size.

5.3.2. Remote Communications


This section describes communication between the local HASP License
Manager service and a remote HASP License Manager service.
This type of communication occurs when the protected application is running
on a different computer from the computer where the HASP HL or SL Key is
installed.
The protected application communicates only with the local HASP License
Manager on the computer where the application is running, as described in
section 5.3.1. The local HASP License Manager discovers and
communicates with the License Manager on the computer containing the
HASP Key using one of the following methods:
• The local HASP License Manager issues a UDP broadcast to local
subnets on port 1947 using:

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Chapter 5. Installing and Using HASP Software Protection

– IPv4 (always)
– IPv6 (if available)
You can disable this broadcast by clearing the Broadcast Search for
Remote Licenses checkbox in the Admin Control Center Configuration
screen.
• The local License Manager issues a UDP “ping” packet to port 1947 for all
addresses specified in the Admin Control Center field Specify Search
Parameters. These addresses may be individual machine addresses or
broadcast addresses.
All License Managers found by the discovery process are then connected via
TCP port 1947, using IPv4 or IPv6 as detected during discovery, and data
regarding the remote HASP Keys are transferred.
This discovery process is repeated at certain intervals. (The interval size
depends on a number of factors, but it is generally not less than five minutes.)
UDP packets sent and received in the discovery process contain the License
Manager GUID (40 bytes of payload data).
When starting or stopping a License Manager, and when adding or removing
a HASP Key, a UDP notification packet is sent, containing the License
Manager GUID and a description of the changes encountered. This is done to
allow other License Managers to update their data before the next scheduled
discovery process.
TCP packets between two License Managers on different computers use
HTTP with base-64 encoded data in the body section.

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6. Installation of Device Drivers

Note: The drivers are delivered on a separate CD in a ZIP archive. You


must insert this CD manually after installing TEMS Investigation
and unpack the ZIP archive to a location of your choice. That
location is referred to as ...\Drivers below.

6.1. Installation of USB Drivers for Phones


USB drivers are provided for all UMTS terminals that can be purchased with
TEMS Investigation. For other UMTS terminals and for all CDMA terminals,
drivers must be obtained from the supplier.
The first time you plug in a phone, you will be prompted to locate its drivers by
browsing to the correct directory. On your doing so the drivers will be
installed. Supplier- and phone-specific details follow below.
If other drivers are already installed on the PC, make sure that the correct
drivers become associated with the phone modem. Also make sure that you
do not install other (non-TEMS-compatible) drivers from the same supplier
later on.

6.1.1. Sony Ericsson Phones


When prompted, point to ...\Drivers\Sony Ericsson\<model name>.

6.1.2. Datang Phones


Before plugging in the phone, do as follows:
• Install the driver delivered with the Datang phone.

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Chapter 6. Installation of Device Drivers

• After completing the driver installation, go to the directory <TEMS


Investigation install dir>\Application and run the file DatangPos-
tInstall.exe. This EXE writes the AT command
AT+CGDCONT=1,"IP","cmnet",,,;+CGEQREQ=1,4
to the registry, thereby accomplishing two things:
– Changing the number of available Datang ports from 3 (default) to 4
(the number of ports needed by TEMS Investigation).
– Setting the APN to the string “cmnet” for all Datang data modems. If
you want to name the APN differently, run DatangPostInstall.exe from
a Windows command prompt with the desired APN name as
argument, for example: DatangPostInstall myapn. Compare
section 9.6.1.
• Now plug in the phone.
• Finally, run the file ManualUEConfig.exe which is also found under
<TEMS Investigation install dir>\Application. A window titled TEMS
Investigation Manual UE Configuration opens.
• Select the Port Configuration tab.
• Click the New button. The Manage Device dialog appears:

Name Enter a name for the phone. (The string does not
show anywhere else in TEMS Investigation.)
Type Select “TD-SCDMA Datang”.
Air Interface Select the port to use for air interface measurements.
Port (Consult Datang documentation to find this out.)

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Data Port Select the port to use for data service


measurements.
AT Port Select the port to use for AT commands.
Control Port Select the port to use for video call setup.
UE Id Port Select the physical USB port here.

6.1.3. Nokia Phones


Before plugging in the phone, you must run the MSI file found in the directory
...\Drivers\Nokia. This installs the driver files to the directory C:\Program
Files\Nokia\Connectivity Cable Driver.
After plugging in the phone, point to this directory when prompted. You must
also select PC Suite in the menu that appears in the phone display.

Note: Standard USB drivers from Nokia should never be installed. With
such drivers it is not possible to associate the Nokia phone with
two device channels (“MS” and “DC”) in TEMS Investigation. Be
aware that such drivers are installed along with certain other
software products, such as the Nokia PC Suite for synchro-
nization with Microsoft Outlook.

6.1.4. Qualcomm Chipset Based Devices


This applies to all supported Qualcomm chipset based devices.
Before plugging the device into the PC, use the software application delivered
with the device to install the requisite drivers.
Regarding the possible use of the Manual UE Configuration utility, see the
User’s Manual, section 7.3.3.5. (Normally it is not needed.)

6.2. Installation of Driver for SRU


Before plugging the SRU into the PC, install the driver by executing the file
...\Drivers\TEMS SRU\Install.bat. For further instructions, see the readme
document which is supplied in the same directory.

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Chapter 6. Installation of Device Drivers

6.3. Installation of USB Driver for PCTel SeeGull


Scanners

6.3.1. PCTel SeeGull LX MM2


PCTel SeeGull LX MM2 scanners use an Edgeport USB driver.
The first time you plug in the scanner, you will be prompted to locate its driver.
Point to the directory ...\Drivers\PCTEL\LX\MM2\Edgeport.

6.3.2. PCTel SeeGull EX


PCTel SeeGull EX scanners use a PCTel-specific USB driver, found in the
directory ...\Drivers\PCTEL\EX. For instructions on how to install this driver,
see the readme document which is supplied in the same directory.

6.3.3. PCTel SeeGull PCT


PCTel SeeGull PCT scanners use a PCTel-specific USB driver, found in the
directory ...\Drivers\PCTEL\PCT. For instructions on how to install this driver,
see the readme document which is supplied in the same directory.

6.4. Installation of USB Driver for GPS Units


The first time you plug in the GPS, you will be prompted to locate its driver.
Point to the appropriate directory (e.g. ...\Drivers\Garmin,
...\Drivers\Globalsat).

6.5. Installation of Driver for USB-to-RS232 Serial


Converter in Equipment Cases/Backpack
This section applies to:
• the equipment cases TC-1520, TC-1520B, and TC-1520C
• the TEMS Indoor Backpack.
The section does not apply to older equipment cases, for which different
drivers are used.
In order for the PC to detect the COM port of the USB-to-RS-232 serial
converter in the equipment case or backpack, some driver files must be

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installed on the PC. These drivers are always delivered along with the case;
they are also found in the directory ...\Drivers\TEMS Case USB to RS232.
The first time you connect the case or backpack to the PC, you will be
prompted to locate the driver directory; on your doing so the driver will be
installed.
The TC-1520C case also uses a standard driver for the Moxa hub. This driver
is not supplied with the case.

6.6. Installation of Drivers for AQM Module


The AQM modules, whether standalone or mounted in an equipment case,
need to be initialized by dedicated driver files. The AQM module does not
have any non-volatile memory, so all requisite software and settings must be
downloaded to the AQM module each time it is powered on.
The first time you connect the case or backpack to the PC, you will be
prompted to locate the drivers. For detailed instructions, see the document
“Driver install instructions.txt” stored in the directory ...\Drivers\AQM.

Note: New AQM drivers are supplied with TEMS Investigation 12.0.
Older AQM drivers cannot be used with this version of the
application.

6.6.1. General Advice on Driver Installation for AQM


Equipment Case/Backpack
When preparing a TC-1520B equipment case for use, we recommend that
you proceed in the steps described below. The same advice applies to a TC-
1520C case or TEMS Indoor Backpack with AQM modules installed.
• Before plugging the case into the PC, make sure
– that you have installed TEMS Investigation (section 4.3)
– that you have installed all driver files from the separate driver CD
(section 6.1)
– that you have rebooted the PC.
• Connect the case to the PC while the case is turned off and does not have
any phones installed.
• Power on the case.

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Chapter 6. Installation of Device Drivers

• Locate all of the drivers in sections 6.5 and 6.6.


• After the drivers for AQM have been activated, install one phone at a time
in the case. For each phone, you will be prompted to locate the phone
driver (see section 6.1). Wait each time until the phone driver has been
activated before you install the next phone.

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7. TEMS Investigation Computer


Diagnostics

For TEMS Investigation to operate properly, your computer must be


appropriately configured in a variety of respects. With the product is delivered
a utility called Computer Diagnostics, which evaluates the current status of
the PC and determines how well it is prepared for running TEMS Investigation
(in particular, for doing data collection). Specifically, the utility does the
following:
• Checks a variety of PC settings that have a significant impact on TEMS
Investigation performance, particularly with regard to data collection.
Feedback in plain text is given on these settings, complete with
recommendations for changes. Suitable settings are detailed in
section 7.2.
• Checks hardware capabilities (processor and RAM), and matches them
against the requirements of TEMS Investigation. See section 7.1.2.2 for
further discussion.
The Computer Diagnostics utility is launched automatically after the
installation of TEMS Investigation has finished.

7.1. Running TEMS Investigation Computer


Diagnostics

7.1.1. Setting Up Test Cases


The Computer Diagnostics utility has a user interface with the following
layout:

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Chapter 7. TEMS Investigation Computer Diagnostics

You can run all listed test cases or a subset of them.


• To select what items to run, check the boxes on the left as appropriate.
• To select all items, right-click in the grid and choose Select All from the
context menu.
• To deselect all items, right-click in the grid and choose Deselect All from
the context menu.
After deciding what test cases to run:

Click the Run Testcases button on the window toolbar.


The results of the session are presented in the user interface. See
section 7.1.2. A plain-text report with additional detail can also be generated;
how to produce this report is explained in section 7.1.3.

7.1.2. Diagnostics Presentation in User Interface

7.1.2.1. Windows Settings


The color coding in the Status column has the following interpretation:
• Green: The setting is OK and does not need changing.

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• Orange: The setting is not OK but can be changed.


• Red: The setting is not OK and is not editable.
Further details on the outcome appear on the status bar when you select a
diagnostic in the window grid. These text strings also appear in the
diagnostics report; see section 7.1.3.

7.1.2.2. Hardware
The PC hardware is evaluated with respect to two sets of criteria:
• Minimum configuration. These are the minimum requirements for doing
data collection with TEMS Investigation.
• Maximum configuration. These are the requirements for maintaining:
– (GSM, WCDMA Rel 99, and CDMA/EV-DO:) Up to six concurrent
voice calls or up to four concurrent data service sessions.
– (HSPA, LTE:) One or a maximum of two concurrent data service
sessions. The lower number is due to technical limitations of NDIS
and device drivers.
A set of Windows Experience Index (WEI) scores are computed as an
assessment of the hardware capabilities, and these scores are compared to
predefined thresholds to determine whether they are high enough. The Status
column uses colors as follows to indicate the result:
• Green: All WEI part scores are OK.
• Red: At least one WEI part score is not OK.
Further details on the outcome, as well as the WEI score thresholds that
apply, are indicated on the status bar when you select a hardware
configuration diagnostic. These text strings also appear in the diagnostics
report; see section 7.1.3.

7.1.2.3. Further Columns in the Computer Diagnostics


Window
The Impact column indicates the relative importance of the various items
tested. (The weighting shown does not form the basis for a composite score
of some kind; it is just a visual indication.)
The Read-only column is currently not used.

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Chapter 7. TEMS Investigation Computer Diagnostics

7.1.3. Diagnostics Report


You can obtain a plain-text summary of the diagnostics session by generating
a diagnostics report.

To produce the report, click the Generate Report button.


A window named Diagnostics Report appears. You can save the report as a
text file.

7.1.4. Iterating the Diagnostics Procedure


After you have made adjustments to PC settings, you can run the Computer
Diagnostics utility once more to see how the status of the machine has
improved. Just click the Run Testcases button again to repeat the
diagnostics procedure.
If you install TEMS Investigation on a brand new PC, the Documents and
Screen Saver diagnostics may be evaluated differently the first time around
than on subsequent occasions (even if you do not change any PC settings).
The reason is that on the first occasion, the relevant registry keys have not
yet been initialized.

7.2. Suitable PC Settings for TEMS Investigation


This section is a survey of the PC settings that are inspected by the TEMS
Investigation Computer Diagnostics utility. It also includes a few further items.
Further PC configuration, required for data service testing in specific
circumstances, is described in section 9.6.
General third-party software requirements are listed in section 4.1.3.

Note: Please read this chapter carefully, since inappropriate PC


settings may seriously impair the performance of TEMS
Investigation, or even render certain functions unusable.

If you have not purchased the data collection functionality, you can disregard
most of this chapter.

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7.2.1. Administrator Rights


A number of user actions in TEMS Investigation require that the user have
administrator rights on the PC:
• Running multiple concurrent data service sessions. In the course of such
testing, TEMS Investigation must be able to modify Windows routing
tables, which requires admin privileges.
• Use of the IP sniffer. See the User’s Manual, section 18.17.3.7 and
Information Elements and Events, section 7.3.4.

7.2.2. Automatic Updating of Software


Software that uses an “auto update” function to receive automatic updates
from a web site over a dial-up connection should be disabled.

7.2.3. AutoPlay
Automatic launching of a PC application following device connect must be
avoided. Therefore, make sure that for all connected devices used with
TEMS Investigation, the AutoPlay option “Take no action” is selected.
Here is how to find the AutoPlay settings:
• Windows 7, Windows Vista: Open the Control Panel and select AutoPlay.
• Windows XP: Right-click each device in Windows Explorer and select
Properties  AutoPlay tab.

7.2.4. Intel SpeedStep


If the PC is equipped with Intel’s SpeedStep technology regulating the
processor speed, choose the setting “Maximum Performance” for all types of
operation (“Plugged in”, “Running on batteries”).

7.2.5. IR Port
The IR port on your PC may need to be disabled, since it may interfere with
the ordinary COM ports. Please consult the user manual for your computer
regarding how to disable the IR port.

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Chapter 7. TEMS Investigation Computer Diagnostics

7.2.6. My Documents Folder


TEMS Investigation places certain files under My Documents/Documents in
a subfolder called TEMS Product Files. If your My Documents folder is
located on a network drive, be sure to make the folder available offline before
disconnecting from the network (for example, when going drive testing).

7.2.7. Port-scanning Software


You should not have any software installed that periodically scans COM or
USB ports, for instance Microsoft Outlook synchronization software such as
Sony Ericsson PC Suite or Nokia PC Suite. The reason is that such software
may cause difficult device connect problems in TEMS Investigation.

7.2.8. RTP (UDP) Ports for Video Streaming


By default TEMS Investigation uses RTP (UDP) ports 5004–5007 for video
streaming. If you intend to accept this default setting, you must make sure
that the ports have not been reserved by some other application. You can
specify a different port usage in a Streaming activity in a script; see the User’s
Manual, section 18.17.5.4.

7.2.9. Security Products


Please note that hard disk encryption software, firewalls, virus scanners, and
other security products may prevent multiple RAS sessions from being
maintained concurrently, thus interfering with data service testing. Contact
your IS/IT department for assistance in these matters.
The realtime scanning feature of antivirus software is prone to generate
considerable CPU load. If you find the overall CPU load excessive, it may be
a good idea to try turning off the realtime scanning feature.

7.2.10. Sleep Mode, Screen Savers, Energy Saving


Features
You should make sure that the computer used for measurement and
recording does not go into any kind of standby mode:
• Never put the PC in Sleep mode.
• Disable the Windows screen saver:

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– Windows 7, Windows Vista: Open the Control Panel and select


Personalization  Screen Saver. Under “Screen saver”, select
“(None)”. In the same dialog, make appropriate settings under Power
management so that these features are never activated during
measurement.
– Windows XP: Open the Control Panel and select Display  Screen
Saver. Under “Screen saver”, select “(None)”. In the same dialog,
make appropriate settings under Energy saving features... so that
these features are never activated during measurement.
• Disable any other screen savers.
(If the PC does go into standby, it may be necessary to unplug your data
collection devices and plug them in again.)

7.2.11. USB Legacy Support


USB Legacy Support must be turned off in BIOS. For information on how to
do this, please consult the user manual for your computer.

7.2.12. Windows Firewall


The built-in software firewall must be disabled in all Windows versions.

7.2.13. Windows Media Player


Windows Media Player and other applications that attempt to synchronize to
removable mass storage devices (such as mobile phones) must be disabled.
They may otherwise interfere with data collection.
For Windows XP, see also section 7.2.16.3 (deletion of registry keys).

7.2.14. Windows 7 Specific Settings

7.2.14.1. IPv6
It is recommended to disable IPv6 for the modem of each connected device.
If this is not done, the CPU load will rise appreciably, and dial-ups will take
considerably longer to complete.
• Open the Control Panel and select Network and Sharing Center 
Manage network connections.

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Chapter 7. TEMS Investigation Computer Diagnostics

• Right-click the modem and open its Properties dialog.


• Select the Networking tab.
• Uncheck “Internet Protocol Version 6 ...”.
Alternatively, in the registry, locate the folder
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tcpip6\
Parameters\
and in that folder create a new key DisabledComponents and set it to the
value FF (meaning “Disable IPv6 over all interfaces”).

7.2.14.2. Power Management


Power management settings should be configured as described below.
• In Windows Explorer, right-click Computer and select Properties.
• Click Performance Information and Tools and then Adjust power
settings.
• Click the down arrow button next to Show additional plans.
• Select High performance.
• Click Change plan settings, then click Change advanced power
settings.
Advanced settings should be as follows:
• Hard disk Turn off hard disk after: Never
• Sleep Sleep after: Never
• Power buttons and lid Lid close action: Do nothing
• Multimedia settings When sharing media: Prevent idling to sleep.

7.2.14.3. User Access Control (UAC)


In Windows 7, there are four UAC levels. UAC should be set to the lowest
level, “Never notify”. For running multiple concurrent data service sessions
or logging IP data, this is strictly necessary.

7.2.14.4. Visual Effects


For performance reasons, it is strongly recommended that you disable the
Windows Aero color scheme (making window frames translucent and
producing other visual effects).

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To obtain the best possible TEMS Investigation performance, configure visual


effects as follows (this will among other things turn Windows Aero off):
• Open the Control Panel and select System.
• Click Advanced system settings. The System Properties dialog opens.
• Select the Advanced tab.
• In the Performance section, click the Settings button.
• Select the Visual Effects tab. The default setting here is “Let Windows
choose what’s best for my computer”. Change this to “Adjust for best
performance”.

7.2.15. Windows Vista Specific Settings

7.2.15.1. IPv6
It is recommended that you disable IPv6 for the modem of each connected
device. This is done in the same way as in Windows 7; follow the instructions
in section 7.2.14.1.

7.2.15.2. Power Management


Power management settings should be configured as described below.
• In Windows Explorer, right-click Computer and select Properties.
• Click Performance and then Adjust power settings.
• Select High performance.
• Click Change plan settings, then click Change advanced power
settings.
Advanced settings should be as follows:
• Sleep Sleep after: Never
• Power buttons and lid Lid close action: Do nothing
• Hard disk Turn off hard disk after: Never
• Multimedia settings When sharing media: Prevent idling to sleep.

7.2.15.3. User Access Control (UAC)


UAC should be turned off. For running multiple concurrent data service
sessions or logging IP data, this is strictly necessary.

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Chapter 7. TEMS Investigation Computer Diagnostics

7.2.15.4. Visual Effects


For performance reasons, it is strongly recommended that you disable the
Windows Aero color scheme. This is done in the same way as in Windows 7;
follow the instructions in section 7.2.14.4.

7.2.16. Windows XP Specific Settings

7.2.16.1. Power Management


Do the following:
• On the Control Panel, select Power Options.
• Go to the Power Schemes tab.
• Under Power schemes, select Always On.

7.2.16.2. Visual Effects


Visual effects and other “bells and whistles” in the Windows XP user interface
should be disabled.

7.2.16.3. Windows Media Player


The following keys have to be deleted from the registry in order to disable
Windows Media Player:
• \\localmachine\SOFTWARE\Microsoft\Windows Media Device
Manager\Plugins\SP\MSPMSP
• \\localmachine\SOFTWARE\Microsoft\Windows Media Device
Manager\Plugins\SP\WMDMCESP

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8. Installing the Call Generator

To perform audio quality measurements (AQM) you need either a Call


Generator or an MRU (Mobile Receiving Unit).
How to install a Call Generator is described in the document Call Generator
Installation Guide, which is included in the Call Generator sales package.
This document also states PC hardware and operating system requirements
posed by the Call Generator installation.
How to use an MRU is explained in the MRU User’s Manual accompanying
that product.

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Chapter 9. External Equipment

9. External Equipment

This chapter gives an overview of the external devices that can interact with
TEMS Investigation.

9.1. Connectable Equipment

9.1.1. Phones and Data Cards

9.1.1.1. UMTS

UMTS Devices Offered for Sale with TEMS Investigation 12.0


The following phones and data cards (supporting both GSM and WCDMA
unless otherwise stated) can be delivered with TEMS Investigation 12.0:
• Sony Ericsson W995
• Sony Ericsson W995a
• Sony Ericsson W995 EDGE (GSM only)
• HTC Touch Pro2
• Nokia C5
• Nokia N96 US
• Sierra Wireless AC 503

Other Connectable UMTS Devices


• Sony Ericsson C702
• Sony Ericsson C905
• Sony Ericsson C905a
• Sony Ericsson K600i
• Sony Ericsson TM506

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• Sony Ericsson W760i


• Sony Ericsson Z750i
• LG CU320
• LG CU500
• LG U960
• Nokia 6120
• Nokia 6121
• Nokia 6720
• Nokia N95
• Nokia N96 EU
• Certified devices based on Qualcomm HSDPA capable chipsets,
including: MSM6246/6260/6275/6280/6281
• Certified devices based on Qualcomm HSPA capable chipsets
(supporting both HSDPA and HSUPA), including: MSM6290/7200/7201/
7201A/7225
• Certified devices based on Qualcomm HSPA+ capable chipsets, such as
MDM8200
If a Qualcomm chipset based device that you want to connect is not detected
by TEMS Investigation, run the Manual UE Configuration utility to assist the
application in recognizing the device. See the User’s Manual, section 7.3.3.5
for details.

Other Connectable GSM Phones


• Sony Ericsson K790a
• Sony Ericsson K790i
• Sony Ericsson W600i

9.1.1.2. LTE
• A range of LG LTE USB modems
• A range of Samsung LTE USB modems
• Certified devices based on Qualcomm LTE capable chipsets: MDM9200,
MDM9600, MDM9800

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Chapter 9. External Equipment

9.1.1.3. TD-SCDMA
• Datang LC8130E

9.1.1.4. CDMA
• Certified devices based on Qualcomm 1x (cdma2000) capable chipsets:
MSM5100
• Certified devices based on Qualcomm EV-DO Rev 0 capable chipsets:
MSM6125/65x0
• Certified devices based on Qualcomm EV-DO Rev A capable chipsets,
including: MSM6800/6800A, QSC6085
If a Qualcomm chipset based device that you want to connect is not detected
by TEMS Investigation, run the Manual UE Configuration utility to help the
application recognize the device. See the User’s Manual, section 7.3.3.5 for
details.

9.1.2. Fixed Wireless Terminals


The following Ericsson Fixed Wireless Terminals can be connected:
• W21
• W25

9.1.3. AQM Modules


AQM modules (either standalone or mounted in an equipment case) can be
connected.

9.1.4. Scanners

9.1.4.1. GSM and WCDMA


The following scanners can be delivered with TEMS Investigation 12.0.
(Bands given below are downlink bands.)
• Scanner Sony Ericsson W995 EDGE, GSM 850/900/1800/1900
• SRU, Scanning Receiver Unit containing Ericsson F3607gw Wireless
Broadband Module: WCDMA 900/1900/2100 + GSM 850/900/1800/1900
• SRU, WCDMA 850/1900/2100 + GSM 850/900/1800/1900

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• PCTel SeeGull LX GSM 850/1900


• PCTel SeeGull LX GSM 900/1800
• PCTel SeeGull LX WCDMA 850/2100
• PCTel SeeGull EX WCDMA 2100 AWS (Band IV) + GSM 1900
• PCTel SeeGull EX WCDMA 2100 AWS (Band IV) + GSM 850/1900
• PCTel SeeGull EX WCDMA 2100 + GSM 900/1800
• PCTel SeeGull EX WCDMA 850/1900 + GSM 850/1900
• PCTel SeeGull EX WCDMA 900/2100 + GSM 900/1800
• PCTel SeeGull EX mini WCDMA 2100
• PCTel SeeGull EX mini WCDMA 2100 AWS (Band IV)
• PCTel SeeGull EX mini WCDMA 900/2100
• PCTel SeeGull EX mini WCDMA 850/1900
• PCTel SeeGull PCT-505 WCDMA 2100
• PCTel SeeGull PCT-510 GSM 900/1800
• PCTel SeeGull PCT-520 WCDMA 2100 + GSM 900/1800
In addition, scanning functionality is offered as an option with Sony Ericsson
W995, W995a, and W995 EDGE phones.

Other Connectable GSM and WCDMA Scanners


• Scanner Sony Ericsson W995, WCDMA 900/2100 + GSM 850/900/1800/
1900
• Scanner Sony Ericsson W995a, WCDMA 850/1900 + GSM 850/900/
1800/1900
• Anritsu ML8720 WCDMA 2100
• PCTel SeeGull LX WCDMA 850
• PCTel SeeGull LX WCDMA 900
• PCTel SeeGull LX WCDMA 1800
• PCTel SeeGull LX WCDMA 1900
• PCTel SeeGull LX WCDMA 2100
• PCTel SeeGull LX WCDMA 2100 Band IV
• PCTel SeeGull LX Plus WCDMA 2100

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Chapter 9. External Equipment

• PCTel SeeGull LX WCDMA 850/1900


• PCTel SeeGull LX WCDMA 850 + GSM 900/1800
• PCTel SeeGull LX WCDMA 1900 + GSM 850/1900
• PCTel SeeGull LX WCDMA 2100 + GSM 900/1800
• PCTel SeeGull EX WCDMA 850/900 + GSM 900/1800

The following UMTS phones (no longer for sale with TEMS Investigation) are
capable of WCDMA scanning:
• Sony Ericsson C702
• Sony Ericsson C905
• Sony Ericsson C905a
• Sony Ericsson W760i
• Sony Ericsson Z750i

9.1.4.2. LTE
The following scanners can be delivered with TEMS Investigation 12.0:
• DRT4301A+ LTE 700/850/1900/2100 AWS
• DRT4301A+ LTE 900/1800/2100 AWS/2600
• PCTel SeeGull EX LTE Lower 700-B/C / 2100 AWS (DL)
• PCTel SeeGull EX LTE Lower 700-A/B/C Upper 700-C/2100 AWS
• PCTel SeeGull EX LTE Upper 700-C/Lower 700-A/B/C (UL/DL)
• PCTel SeeGull EX LTE Upper 700-C/1900/2100 AWS
• PCTel SeeGull EX LTE 2600/800 (UL/DL)
• PCTel SeeGull EX LTE 2600/1800 (DL)
• PCTel SeeGull EX mini LTE Lower 700-A/B/C (UL/DL)
• PCTel SeeGull EX mini LTE Upper 700-C/2100 AWS (DL)
• PCTel SeeGull EX mini LTE 1900
• PCTel SeeGull EX mini LTE 1900/2100 AWS
• PCTel SeeGull EX mini LTE 2600 (DL)

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9.1.4.3. TD-SCDMA
The following scanners can be delivered with TEMS Investigation 12.0:
• PCTel SeeGull EX mini TD-SCDMA 2000 (Band 34)
• PCTel SeeGull EX TD-SCDMA 2000 (Band 34) + GSM 900/1800

9.1.4.4. CDMA
The following scanners can be delivered with TEMS Investigation 12.0:
• PCTel SeeGull LX 1x 450
• PCTel SeeGull LX EV-DO 450
• PCTel SeeGull EX 1x 850/1900 + EV-DO 850/1900 DL
• PCTel SeeGull EX 1x 2100 AWS + EV-DO 2100 AWS DL
• PCTel SeeGull EX mini 1x 2100 AWS + EV-DO 2100 AWS
• PCTel SeeGull EX mini 1x 1900/2100 AWS + EV-DO 1900/2100 AWS

Other Connectable CDMA Scanners


• PCTel SeeGull LX 1x 800
• PCTel SeeGull LX 1x 1900
• PCTel SeeGull LX 1x 800/1900
• PCTel SeeGull LX EV-DO 800/1900
• PCTel SeeGull LX 1x 450 + EV-DO 450
• PCTel SeeGull LX 1x 800/1900 + EV-DO 800/1900

9.1.4.5. WiMAX
The following scanners can be delivered with TEMS Investigation 12.0:
• DRT4301A+ WiMAX (802.16e) 2.5/3.5 GHz
• DRT4301A+ WiMAX (802.16e) 2.3/2.5 GHz
The following RF Profiles are supported:
• Prof1.B 2.3-5
• Prof1.B 2.3-10
• Prof2.A 2.305
• Prof2.B 2.305

54
Chapter 9. External Equipment

• Prof2.C 2.305
• Prof3.A 2.496 - 5
• Prof3.A 2.496 - 10
• Prof4.A 3.3
• Prof4.B 3.3
• Prof4.C 3.3
• Prof5.A 3.4
• Prof5.B 3.4
• Prof5.C 3.4

9.1.5. GPS Units


TEMS Investigation supports the NMEA-0183 GPS protocol.
Some other GPS units using a different protocol are also compatible with
TEMS Investigation, including the GPS built into the supported PCTel
scanners.
This is the full list of recommended GPS units:
• Garmin 10 Mobile Bluetooth (NMEA-0183)
• Garmin 12XL (NMEA-0183)
• Garmin 18 USB
• Garmin 18x USB
• Garmin 35 (NMEA-0183)
• Garmin 60 CSx USB
• GlobalSat BT-359 (NMEA-0183)
• GlobalSat BT-368 (NMEA-0183)
• GlobalSat BU-303 (NMEA-0183)
• GlobalSat BU-353 (NMEA-0183)
• Holux GPSlim 236 (NMEA-HS; Bluetooth or USB)
• Magnetti Marelli RoutePlanner NAV200
• Nokia LD-3W Bluetooth (NMEA-0183)
• Sanav GM-44 (NMEA-0183)

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• Sanav GM-158 (NMEA-0183)


For poor receiving conditions, a GPS unit with dead reckoning facilities is
useful.

9.2. Capabilities of Phones and Data Cards Sold


with TEMS Investigation
This section is restricted to devices that can be delivered with TEMS
Investigation 12.0.

WCDMA 900 (VIII)

External Antenna
WCDMA 1900 (II)
WCDMA 2100 (I)
WCDMA 850 (V)
HSDPA, Mbit/s

HSUPA, Mbit/s

Phone/Feature

GSM 1800
GSM 1900

Scanning
GSM 850
GSM 900
Sony Ericsson W995 7.2 2.0

Sony Ericsson W995a 7.2 2.0

HTC Touch Pro2 7.2 2.0

Nokia C5 10.2 2.0

Nokia N96 US 3.6

Sierra Wireless AC 503 21.1 5.76

9.3. Supported AQM Capable Devices

9.3.1. UMTS
• Sony Ericsson W995, W995a, W995 EDGE
• Sony Ericsson Z750
• Sony Ericsson K790, K800
• LG CU500

56
Chapter 9. External Equipment

9.3.2. CDMA
• Kyocera KX5
• Samsung SPH-M320
• Samsung SPH-M330

9.4. Basic Configuration of Phones and Data


Cards

Sony Ericsson W995 Models


Sony Ericsson W995 TEMS phones have a special setting USB Speed,
found under Menu  Settings  Connectivity tab  USB. The choices
are High Speed (upper limit: 480 Mbit/s) and Full Speed (upper limit:
12 Mbit/s).
• Select High Speed when running HSDPA in order to achieve the best
possible throughput. (This is not applicable to W995 EDGE, for obvious
reasons.)
• Select Full Speed when the phone is using GSM 850 or 900 in an area
where it is forced to transmit at maximum power. If High Speed is used in
such situations, the GSM transmissions will interfere with the USB
connection, so that logfiles may be lost and the USB connection may
possibly break down, necessitating a reboot of both phone and PC.
Before changing the setting, make sure the USB cable is disconnected from
the phone. After you make the change, the phone will reboot automatically.
This takes some time (about 15 s).

Sony Ericsson W995 Models with Firmware Version R1F


You need to execute the autorun application (Startup.exe) supplied with the
phone. However, you must not install everything that comes with this
application; rather, you must limit the installation to the drivers:
• In the interface of the autorun application, click the Advanced button.
• Select the Drivers only option.
Make sure AutoPlay in Windows is not disabled when you connect the phone
to the PC. (On the other hand, AutoPlay should be disabled when running
TEMS Investigation; see section 7.2.3.)

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Also turn off searching for drivers through Windows Update, or abort the
search manually (otherwise, this will take a very long time).

Nokia Phones
The Net Monitor function in Nokia phones (if present) must be turned off.

Qualcomm Chipset Based Devices


Some commercial Qualcomm chipset derived phones and data cards may
not have diagnostics reporting enabled by default, and Ascom is not at liberty
to distribute information on how to enable this function. Customers desiring to
use such devices with TEMS Investigation therefore need to contact the
relevant supplier or operator in each case.

9.5. Connecting External Antennas to Phones


An external monopole antenna is connected to a phone by means of a
coaxial cable (and possibly an adapter) supplied with the phone.
Phone-specific details are as follows:

Sony Ericsson W995*, Z750i


When ordering an external antenna with one of these phones, the phone is
delivered with the antenna adapter already mounted. Just connect the
antenna to the adapter.
A Sony Ericsson phone with an external antenna mounted cannot use its
internal antenna.

Nokia N96
Press the antenna adapter into the hole provided for it, then connect the
antenna to the adapter.

9.6. Configuring Devices for Data Services

9.6.1. Setting Up the Device APN (UMTS)


To run packet-switched data services in UMTS, the Access Point Name
(APN) must be configured for the device. For most devices, this can be done
from within TEMS Investigation by defining a Network Connect configuration

58
Chapter 9. External Equipment

set; see the User’s Manual, section 18.17.3.1. Some exceptions to this rule
are covered below.

Nokia Phones
For Nokia phones you need to set the APN directly in the phone’s user
interface. For example, on the Nokia N96, navigate to Tools  Settings
Connection  Destinations.

Datang Phones
The APN configuration is accomplished when you run the Datang PostInstall
utility as described in section 6.1.2. If you want to change the APN later on, it
is most convenient to run DatangPostInstall.exe again (with argument).

Devices Using an NDIS Connection


A devices that is going to use an NDIS connection must have an APN
preconfigured. If an APN is not already present on the device on delivery, you
need to enter one using a software application delivered with the device.
Please consult documentation from the vendor for specifics.

9.7. Scanners

9.7.1. Anritsu
An RF antenna as well as all necessary adapters and other accessories are
included in the package.

Anritsu ML8720: Basic Configuration


The serial port baud rate must be set to 115200 in the scanner. Proceed as
follows:
• From the scanner main menu, select System Configuration, then select
Interface and Behavior.
• Set the COM1 protocol to Direct.
• Set the COM1 baud rate to 115200.
• Set COM1 stop bit(s) to 1.
• Set COM1 data length to 8.
• Set COM1 parity to None.

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• From the side menu (operated with buttons on the side of the scanner),
select OK.

Anritsu ML8720: Cable


A null modem cable must be used to connect the Anritsu ML8720 to the PC.

9.7.2. PCTel SeeGull


Any PCTel scanner can be mounted into a TC-1520, TC-1520B, or TC-1520C
equipment case (where the mounting kit accompanies the case).
Any PCTel scanner can be carried in a TEMS Indoor Backpack (see
section 2.4), which includes a battery pack.
A battery pack is also obtainable as a separate add-on.

9.7.2.1. PCTel SeeGull LX


All PCTel SeeGull LX scanners have an RF antenna included in the package.
WCDMA scanner packages furthermore contain a GPS antenna.
MM2 scanners are equipped with a USB power cable. Dual- and single-band
scanners are powered through a serial cable.
The following functions can be added as options for GSM-capable scanners:
• GSM C/I measurement
• GSM System Information (BCCH) decoding

9.7.2.2. PCTel SeeGull EX


The PCTel SeeGull EX scanner has two RF antennas included in the
package, as well as a USB cable, a power cable, and a GPS antenna. The
EX Mini has only one RF component and hence only one RF antenna.
The following functions can be added as options:
• GSM C/I measurement (for GSM-capable scanners)
• GSM and WCDMA System Information (Layer 3) decoding
• Spectrum analysis

60
Chapter 9. External Equipment

9.7.2.3. PCTel SeeGull PCT


The PCTel SeeGull PCT scanner has one or two RF antennas included in the
package, as well as a USB cable and a power cable.
The following function can be added as options:
• Spectrum analysis

9.7.2.4. Technical Notes on PCTel Scanners

9.7.2.4.1. Reference Point for Signal Level Measurement


This section applies to all supported PCTel SeeGull LX and EX scanners.
The signal level reported by the scanner is that measured at the scanner’s
antenna connector. No adjustment is made in the scanner to compensate for
antenna or cable loss.

9.7.2.4.2. Antenna Cable Attenuation

PCTel OP216 Antenna


This is a magnetic mount antenna with +4 dBi gain. It covers the frequency
range 1700 to 2700 MHz.
The antenna is delivered with a 12 ft (3.66 m) coaxial cable called Pro Flex
Plus 195. In the table below is shown the total cable attenuation at various
frequencies:

Frequency Total Attenuation of


(MHz) Cable (dB)

1700 2.15

1800 2.22

1900 2.22

2000 2.33

2100 2.50

2200 2.50

2300 2.55

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Frequency Total Attenuation of


(MHz) Cable (dB)

2400 2.78

2500 2.82

2600 2.82

2700 2.90

Smarteq Minimag Antenna


This is a magnetic mount antenna with 0 dBd gain. It covers the frequencies
890 to 960 MHz and 1710 to 2170 MHz.
The antenna is delivered with a Smarteq RG-174 cable whose loss at
2100 MHz is specified at 1.47 dB per meter cable maximum. The total length
of the cable is 2.6 m. In the following table is shown the total cable
attenuation at various frequencies:

Frequency Total Attenuation of


(MHz) Cable (dB)

900 2.34

1800 3.46

1900 3.61

2000 3.70

2100 3.82

9.8. DRT
The DRT4301A+ scanner package includes:
• LTE/WiMAX antenna suitable for the selected technology and frequency
band(s)
• GPS antenna
• Power cable with vehicle power termination

62
Chapter 9. External Equipment

• Universal AC power adapter


• 100Base-T crossover RJ-45 male data cable

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TEMS Investigation 12.0 Getting Started Manual

10. PC and Device Configuration


for DRT Scanner

This chapter applies to all currently supported DRT scanners (models listed in
section 9.1.4).
The DRT scanner can either be connected directly to the PC by means of a
cable, or it can be accessed over a local area network. The instructions that
follow tell how to configure the PC in each case.
See also the User’s Manual, section 7.1.3.

10.1. Direct Connection


The DRT scanner is shipped configured for a direct connection and is
assigned the static IP address 192.168.5.2. The PC’s Ethernet adapter must
likewise have its TCP/IP address configured as static and equal to
192.168.5.1.
Follow these steps:
1. Access the Windows user interface showing your network connections:
(Windows 7) Start  Control Panel  Network and Sharing Center
 Change Adapter Settings
(Windows Vista) Start Settings Network Connections
(Windows XP) Start  Connect To  Show All Connections
2. Double-click Local Area Connection.
3. Click the Properties button. (Not applicable for Windows 7.)
4. In the box below “This connection uses the following items:”, select:
(Windows 7/Vista) “Internet Protocol Version 4 (TCP/IPv4)”
(Windows XP) “Internet Protocol (TCP/IP)”
5. Then click the Properties button.
6. Select “Use the following IP address”. Under IP address, enter
192.168.5.1. Under Subnet mask, enter 255.255.255.0. Then click OK.

64
Chapter 10. PC and Device Configuration for DRT Scanner

7. Connect the scanner to the PC’s Ethernet port with a crossover


100Base-T cable.

10.2. Local Area Network Connection


For this setup, the scanner must be reconfigured to acquire a dynamic IP
address from the network.
Follow these steps:
1. Assuming the scanning receiver and the laptop are both configured for
static IP addressing, and the scanner is connected to the remote PC via
a crossover 100Base-T cable, connect to the scanner with a web
browser by entering the URL http://drt4301snAAAA, where AAAA is the
serial number of the device.
2. On the web page that appears, under Wired Ethernet configuration,
clear the Static IP Address field.
3. Click Save Changes.
4. Access the Windows user interface showing your network connections:
(Windows 7) Start  Control Panel  Network and Sharing Center
 Change Adapter Settings
(Windows Vista) Start Settings Network Connections
(Windows XP) Start  Connect To  Show All Connections
5. Double-click Local Area Connection and click the Properties button.
6. In the box below “This connection uses the following items:”, select:
(Windows 7/Vista) “Internet Protocol Version 4 (TCP/IPv4)”
(Windows XP) “Internet Protocol (TCP/IP)”
7. Select “Obtain an IP address automatically”.
8. Select “Obtain DNS server address automatically”. Then click OK.
9. Connect the PC and the scanner to available Ethernet ports on the
same subnet of the LAN with normal (non-crossover) 100Base-T
cables. If the remote location is not on the same subnet, then a VPN
connection may be used to create an extended virtual subnet that can
host the scanner as if it were on a local subnet.

10.3. Verifying the Configuration


Here is how to confirm and troubleshoot the connection to the scanner.

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Before you begin, make sure your firewall is disabled; see sections 7.2.9 and
7.2.12.
1. Connect the Ethernet cable or cables as described in sections 10.1 and
10.2.
2. Open a Windows command prompt (select Start  Run, enter cmd,
and press Enter).
3. Ping the unit by typing the command ping DRT4301SNAAAA, where
AAAA is the serial number of the device, and observe if responses are
received.
4. If no response occurs, you may use Wireshark to capture the Ethernet
traffic and determine the unit’s current IP address. Enter the filter term
nbns.flags == 0x2910 to isolate the Netbios Naming Service registration
messages sent out by the scanner. The IP address will be included in
the message from the scanner.

10.4. Scanner Antenna Connection


On DRT scanners that have two RF inputs, the RF antenna must be
connected to the RF IN B port.

66
Chapter 11. PC and Device Configuration for Ericsson Fixed Wireless Terminal

11. PC and Device Configuration


for Ericsson Fixed Wireless
Terminal

Ericsson Fixed Wireless Terminals (FWTs) are routers offering wireless


access to broadband Internet and telephony. The FWT constitutes a gateway
to a network.
Regarding FWT operation in general, please consult the documentation
delivered with the product.

11.1. PC Configuration
If an FWT is to be used with TEMS Investigation, the following must be
observed:
• The PC must not be connected to any other network. (The “default
gateway” must be unambiguously defined in the PC OS.)
• The default IP address of the FWT is 192.168.1.1. It is possible to change
this address to any value; however, TEMS Investigation requires that the
IP address fall within the private address space (see IETF RFC 1918).
• If a firewall or other security product is installed, you must make sure that
port 1895 is open, since the TEMS service uses this port.

11.2. FWT Configuration


The FWT itself must be configured as follows:
• Connect the PC and FWT with a LAN cable.
• Configure the network interface on the PC with either a static IP address
in the range 192.168.1.0/241 or DHCP.
• Using Telnet2, log in to the FWT (192.168.1.1)1 as root. The root
password will be different in each custom configuration. Please contact
your supplier or operator for assistance.

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• Run the following commands:


# cf set tems.enabled true
# cf commit
The TEMS service will now always be running on the FWT whenever it is
turned on. There is no need to restart the TEMS service after the FWT
has been rebooted.
To disable the TEMS service, run these commands:
# cf set tems.enabled false
# cf commit

1. This is the default network on the FWT LAN, though it is possible that the
FWT has been configured differently.
2. In Windows 7/Vista, the Telnet client is by default not activated. To
activate it, do as follows: Open the Control Panel and navigate to
Programs and Features. Click “Turn Windows features on or off”. In
the feature list that appears, check Telnet Client.

68
Chapter 12. Connecting and Activating External Equipment

12. Connecting and Activating


External Equipment

See the User’s Manual, chapter 7.

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13. Cell Data and Maps

Two aspects of the data presentation in TEMS Investigation require some


preparation:
• Presenting cell data
• Displaying background maps
These things are addressed in the User’s Manual:
• How to load cell files is described in the User’s Manual, section 5.3.
• How to load map files is the subject of sections 29.3–29.4 of the User’s
Manual.

70
Index

Index

Symbols
.NET Framework 15
A
Access Point Name (APN) 58
accessories 8
administrator rights on PC, actions requiring 42
Aero Glass 45, 47
Anritsu scanners 59
basic configuration of ML8720 model 59
cable to use with ML8720 model 60
supported models 52
APN (Access Point Name) 58
AQM
devices capable of 56
licensing for 7
AQM modules 51
drivers for 36
automatic updating of software 42
AutoPlay 42
B
backpack (TEMS Indoor Backpack) 35
Base Packages 5
C
Call Generator 15
installing 48
cell data, importing 70
Computer Diagnostics utility 16, 38
running 38
connectable phones and data cards, list of
CDMA 51
LTE 50
TD-SCDMA 51
UMTS 49

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TEMS Investigation 12.0 Getting Started Manual

connectable scanners, list of


CDMA 54
GSM/WCDMA 51
LTE 53
TD-SCDMA 54
WiMAX 54
contents of Getting Started Manual 1
D
data service testing
configuring devices for 58
data services 4
Datang LC8130E 51
Datang phones
USB drivers for 32
Datang PostInstall utility 33, 59
definitions of TEMS Investigation concepts 3
detach/attach of software-based license 20, 23
Documents folder 43
DRT4301A+ scanners 62
configuration of 64
configuring for local area network connection 65
connecting RF antenna to 66
for LTE 53
for WiMAX 54
E
energy saving features in Windows 43
equipment cases 2
Ericsson Fixed Wireless Terminals 51
configuration of 67
PC configuration for 67
external antennas
connecting to phones 58
support for in phones 56
external equipment 49
connecting in TEMS Investigation 69
F
FAQ (on TEMS website) 3
firewall in Windows 44
G
GPS protocols, supported 55

72
Index

GPS units
list of supported 55
USB driver for 35
H
hardware requirements for installing TEMS Investigation 13, 15
hardware-based licensing 18
HASP HL 9, 18
HASP key, driver for 10
HASP SL 9, 18
HASP software protection 18
HASP SRM Remote Update utility 16
HTC Touch Pro 2
general capabilities of 56
HTC Touch Pro2 49
I
indoor backpack 8, 60
Information Elements and Events volume 1
installing TEMS Investigation 13, 16
Internet Explorer 15
IPv6 44, 46
IR port 42
L
LG CU320 50
LG CU500 50
LG U960 50
licensing in TEMS Investigation 9
floating license 8, 9
for AQM 7
for external devices 6
inspecting the scope of your license 10
license requirements 10
licensing solutions 9
local license 9
network license 8, 9
M
Manual UE Configuration utility 16, 33, 34
maps, importing 70
Microsoft Core XML Services 15
Microsoft DirectX 15
MSXML 15

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My Documents folder 43
N
Nokia 6120 50
Nokia 6121 50
Nokia 6720 50
Nokia C5 49
general capabilities of 56
Nokia GSM phones
Net Monitor function 58
USB driver for 34
Nokia N95 50
Nokia N96 49, 50
general capabilities of (US version) 56
using external antenna with 58
Nokia PC Suite 43
Nokia UEs
Net Monitor function 58
USB driver for 34
O
operating system requirements for installing TEMS Investigation 14
P
PC configuration
for DRT scanner 64
for Ericsson Fixed Wireless Terminal 67
PC settings for TEMS Investigation, recommended 41
PCTel SeeGull EX scanners 60, 61
supported models (CDMA) 54
supported models (LTE) 53
supported models (TD-SCDMA) 54
supported models (UMTS) 52
USB driver for 35
PCTel SeeGull LX scanners 60
supported models (CDMA) 54
supported models (UMTS) 52
USB driver for LX MM2 35
PCTel SeeGull PCT scanners
USB driver for 35
PCTel SeeGull scanners
antenna cable attenuation 61
reference point for signal level measurement 61

74
Index

phones 3
basic configuration of 57
capabilities of phones sold with TEMS Investigation 56
list of connectable (CDMA) 51
list of connectable (LTE) 50
list of connectable (TD-SCDMA) 51
list of connectable (UMTS) 49
port-scanning software 43
power management
in Windows 7 45
in Windows Vista 46
in Windows XP 47
product packaging 5
Q
Qualcomm chipset based devices
connectable (CDMA) 51
connectable (UMTS) 50
enabling diagnostics reporting 58
USB driver for 34
R
Readme file 3
Release Note 3
Replay Packages 6
RTP ports for video streaming 43
S
scanners 4
list of connectable (CDMA) 54
list of connectable (GSM/WCDMA) 51
list of connectable (LTE) 53
list of connectable (TD-SCDMA) 54
list of connectable (WiMAX) 54
screen savers 43
security products 43
Sierra Wireless AC 503 49
general capabilities of 56
sleep mode in Windows 43
software requirements for installing TEMS Investigation 15
software-based licensing 18
Sony Ericsson C702 49, 53
Sony Ericsson C905 49, 53
Sony Ericsson C905a 49, 53

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Sony Ericsson K600i 49


Sony Ericsson K790a 50
Sony Ericsson K790i 50
Sony Ericsson PC Suite 43
Sony Ericsson phones
USB drivers for 32
Sony Ericsson TM506 49
Sony Ericsson W600i 50
Sony Ericsson W760i 50, 53
Sony Ericsson W995 49, 52
general capabilities of 56
Sony Ericsson W995 EDGE 49, 51
Sony Ericsson W995 models
configuring USB speed 57
using external antenna with 58
Sony Ericsson W995a 49, 52
general capabilities of 56
Sony Ericsson Z750i 50, 53
using external antenna with 58
SpeedStep technology 42
SRUs 51
USB driver for 34
support contact information 3
T
TC-1520 equipment case 35, 60
TC-1520B equipment case 35, 60
TC-1520C equipment case 35, 60
Technical Reference volume 1
TEMS Indoor Backpack 35
TEMS on-line subscription service 3
TEMS Pocket 2
TEMS Pocket Positioning Tool 16
terminals 3
U
UAC
in Windows 7 45
in Windows Vista 46
UDP ports for video streaming 43
uninstalling TEMS Investigation 16
USB drivers for phones 32
USB Legacy Support 44

76
Index

USB-to-RS232 serial converter in equipment cases and backpack, driver for


35
User Access Control
in Windows 7 45
in Windows Vista 46
user terminals 3
User’s Manual 1
V
video streaming, RTP (UDP) ports for 43
visual effects
in Windows Vista 45, 47
in Windows XP 47
W
WiMAX
configuring PC for DRT scanner 64
Windows 7 settings required 44
Windows Aero color scheme 45, 47
Windows firewall 44
Windows Media Player 44
deleting registry keys for (Windows XP) 47
Windows Vista settings required 46
Windows XP settings required 47

Doc. No. 4421-0002 Rev A 77


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providing best-in-class solutions to
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06.2010 © Ascom 2010. All rights reserved. TEMS is a trademark of Ascom . All other trademarks are the property of their respective holders.
networks.

The TEMS™ Portfolio offers a complete set of


trusted solutions for drive testing, benchmarking,
monitoring, and analyzing network performance.
These state-of-the-art offerings facilitate the
deployment, optimization, and maintenance of mobile
networks.
We are the industry leader, and our products are
supplied to the world’s top mobile operators, equip-
ment vendors, and professional service providers.

Ascom reserves the right to change specifications without notice. Ascom acknowledges all registered trademarks appearing herein.

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