Human resource development, social capital and emotional intelligence

Any link to productivity?

Harish R

Abstract

This paper seeks to accomplish three objectives. The first is to provide meanings of human
resource development (HRD), emotional intelligence (EI), and social capital (SC) and how they
relate to organizational productivity. The second is to develop an integration model showing the
complex relationships among HRD, EI, SC and organizational productivity. The third is to
demonstrate the need for organizations to invest in people through HRD programs, EI activities
and promotion of the development of social capital in order to remain competitive and succeed in
the current ideas era characterized with uncertainty and inevitable change.

Purpose – This article aims to offer a theoretical framework that attempts to show the
integration among human resource development (HRD), social capital (SC), emotional
intelligence (EI) and organizational productivity.

Design/methodology/approach – The literature search included the following: a computerized

search of accessible and available material using the key words “human resource development”,
“emotional intelligence”, “social capital”, “human capital”, “organizational productivity”,
“productivity”, and “organizational performance”.

Findings – The literature review provides evidence that it is logical to assume that the
relationship among HRD, social capital, emotional and organization productivity is highly
integrated. This finding influenced the authors to conceptualize an integrated model that
illustrates the interconnectivity of HRD, social capital, emotional intelligence and organizational
productivity with internal and external environmental factors.

Research limitations/implications – The integrated model conceptualizing the dynamic

relationship among HRD, social capital, emotional intelligence and organization productivity is
based primarily on the review of the literature.