JU-AP02-EV04- "IMPLEMENTATION OF A SURVEY IN ENGLISH

LANGUAGE"
TITLE: CUSTOMER SERVICE SURVEY BEEF MASTER

Dayane Michelle Ceballos Cardona

Juan Carlos Jaramillo puentes
Juan David mora García

GROUP 4

BEEFMASTER GRILL

Market Management (1749857)

National Service of Learning - Virtual Mode

Villavicencio Meta 2018

Objective of the survey:

 Evaluate the quality of the beef master restaurant in order to know the point of view
of the customers and improve the quality of the service

- know how customers perceive the environment and decoration

- evaluate the perception of customers in front of food

Poll

Date: __________
Name: ____________________
Sex:
Age:

No
Question Answer C
.
1
2
3
1
What stratum are you? 4
5
6
Between 1 y 2 SMLV
What level of income are Between 2 y 3 SMLV
2
you? Between 3 y 4 SMLV
More of 4 SMLV
Anca Point
Meat Boy
What kind of meat did you
3 Meat leg
eat?
Meat Fine loin
Other what?
 Vegetables
Carrot and lettuce.
What type of salad did you Pumped potato
4
eat with the meat? Mashed potatoes.
Broccoli and carrot
Other, What?
One to three
How many people went to the
Three to five
5 restaurant?
Alone
More five
rice
Which would you accompany mashed potatoes
6 the dinner with? Pasta
French potato
salad
Yes
7 ¿Did you like kids menu?
No.
Price
What elements influence the Servicie
8 choice of a restaurant? Food of the quality

Pleasant atmosphere.
Why would you return to a quality of food
9 restaurant?
quality of service and attention
gilled
Fried
10 ¿How do you like the meat? Steak
milled
shredded
yes
11 Do you go out with children? no
i don´t have
Mall
What is your place of prefer Out of mall
12
into the restaurant? Shop
It does not matter.