Negotiate- use key tactics Close- create a contact Perform and evaluate- finish the endgame
Should I negotiate?
Decide whether you should negotiate or not
Decide if a negotiation is position-based or interest-based
Basically it is position based – high price low price
Identifying the interest might lead to real win-win situation
Decide if a negotiation is dispute-resolution or deal-making
Dispute resolution side – try to think of opportunities for an interest based
negotiations Dispute resolution involve six steps- avoidance, negotiation, mediation, arbitration, litigation, power Number one, have you completed all of your fact finding, have you presented all possible facts to the other side that might change their perspective. Then said yes, we have completely explored facts. Second, have you explored all of your bad options.
Complete a negotiation analysis, including: setting a reservation price and stretch
goal, identifying alternatives to a deal, and finding the zone of potential agreement
Use a decision tree to determine your BATNA
BATNA – Best Alternative To a Negotiated Argument
Far stretch goal might make you lose your credibility
ZOPA – Zone of Potential Agreement
(5) Conduct cross-cultural negotiations
(6) Resolve ethical issues in negotiations
(7) Decide if you should use an agent in a negotiation