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International Journal of Industrial Ergonomics 41 (2011) 106e117

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International Journal of Industrial Ergonomics


journal homepage: www.elsevier.com/locate/ergon

Modeling the relationship between occupational stressors, psychosocial/physical


symptoms and injuries in the construction industry
Omosefe O. Abbe, Craig M. Harvey*, Laura H. Ikuma, Fereydoun Aghazadeh
Department of Construction Management and Industrial Engineering, Louisiana State University, 3128 Patrick F. Taylor Hall, Baton Rouge, LA 70803, USA

a r t i c l e i n f o a b s t r a c t

Article history: Injury statistics place the construction industry as a high-risk industry, making it necessary to investigate
Received 9 March 2009 factors that influence accidents to be able to protect workers. Research was carried out to investigate the
Received in revised form relationship existing among occupational stressors, psychological/physical symptoms and accident/
4 August 2010
injury and work days lost outcomes as experienced by manual workers engaged in a range of industrial
Accepted 9 December 2010
construction occupations. Some of the occupational stressors significantly associated with self-reported
Available online 2 February 2011
and OSHA logged injuries were training, job certainty and safety climate of the company. The OSHA
logged injuries were associated with the occurrence of headaches and feelings of tenseness on the job.
Keywords:
Construction Ergonomics
These results imply that non-physical stressors should be included as a potential input associated with
Occupational Safety injuries in injury risk models for construction workers.
Psychosocial Factors Relevance to industry: Traditional approaches to workers’ safety in the construction industry have focused
Industrial Construction on the physical and biomechanical aspects of work by improving tools, equipment and task completion
Construction Safety methods. The impact of psychosocial factors, specifically stress as experienced by construction workers,
is an area of growing research, which is yielding results that suggest overall work safety on the
construction site should take into account psychosocial aspects of work.
Ó 2010 Elsevier B.V. All rights reserved.

1. Introduction occupations like farming (Glasscock et al., 2006), oil and gas
offshore work (Cooper and Sutherland, 1987) and construction
According to the Bureau of Labor Statistics (BLS), in 2007 the (Goldenhar et al., 2003; Sobeih et al., 2006).
construction industry ranked highest among all industries in the The aim of this study was to investigate the level of significance
United States for total fatalities with 1178 fatalities. The fatality rate of the relationship existing among occupational stressors and in
for the construction industry per 100,000 workers was 10.3, the addition to injury outcomes, psychological/physical symptoms and
fourth highest after mining, agriculture and transportation indus- lost work days as experienced by industrial construction manual
tries (Bureau of Labor Statistics (BLS), 2008). Reports from the workers engaged in a range of construction occupations. Responses
National Institute for Occupational Health and Safety (NIOSH) also about perceived levels of occupational physical and psychological
show that the construction industry consistently ranked highest stressors and psychological/physical symptoms were collected
from the period of 1976e2001 for number of non-fatal injuries from workers by administering a questionnaire used in previous
(National Institute for Occupational Safety and Health, 2004). research (Goldenhar et al., 2003). Injuries and resulting lost work
Traditionally, studies on health and safety in the construction days were obtained through recorded OSHA accident reports along
industry propose interventions to construction workers’ injuries with employee self-reports. Correlation and regression analyses
from a physical standpoint, (e.g., making modifications to the were carried out to determine the relationships among the
biomechanical demands on the job through redesign of tools and following sets of data acquired:
equipment) (Hess et al., 2004; De Jong et al., 2003; Bernold et al.,
2001). However, there is a growing amount of research that is (1) Occupational stressors and (a) the duration of routinely doing
focused on investigating and establishing a link between psycho- a particular construction task, (b) physical/psychological
logical factors/occupational stress and workers’ injuries in symptoms exhibited by workers, (c) all injury outcomes, and
(d) lost work days
(2) The duration of routinely doing a particular construction task
* Corresponding author. Tel.: þ1 225 578 5369; fax: þ1 225 578 5109. and (a) physical/psychological symptoms, and (b) injury
E-mail address: harvey@lsu.edu (C.M. Harvey). outcomes

0169-8141/$ e see front matter Ó 2010 Elsevier B.V. All rights reserved.
doi:10.1016/j.ergon.2010.12.002
O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117 107

(3) Physical/psychological symptoms and (a) injury outcomes, (b) results indicate that daily hassles affect psychological symptoms
lost work days. independently of major life events.
French et al. (1982) proposed the first comprehensive persone
The significance of research investigating the link between environment fit model in which they suggest two types of per-
occupational stress and work place injuries among construction soneenvironment fit and two types of accuracy or perceptions of
workers engaged in a range of occupations is the ability to identify the demands of the environment and personal abilities. The char-
elements specific to a particular type of construction occupation acteristics of the model are two types of perceived environments
that initiate stress processes, which in turn can be mediated to and job demands (objective and subjective), as well as two types of
ensure worker’s safety. Also previous research into the link perceived abilities within the domain of the individual: objective
between occupational stress and construction workers’ injuries has and subjective abilities. Two situations can occur that would
not been specific by construction industry type. Most work to date initiate the stress transaction and lead to strain. The first is where
has been focused on residential and commercial construction. This there is an inconsistency between demands of the environment
study focused specifically on construction workers in an industrial and the objective abilities of the person. The second is where
construction (e.g., refinery and nuclear power construction) setting. a distortion and elevation of one’s perceived abilities to match
This distinction is important in developing and implementing objective demands or a distortion and downgrading of perceived
industry specific safe work practices, as a general approach to demands to match objective abilities or some combination of the
mediating occupational stress elements in construction may not fit two aforementioned defense mechanisms. The stress interaction
all industries within construction due to differences in work according to this model will produce the following situations: the
organization, activities, and environments. reduction in the accessibility of self when there is a distortion of the
abilities of the person or the reduction in the contact with reality
when there is a distortion of the environment (French et al., 1982).
2. Literature review
The DemandeControl model is one of the most commonly cited
approaches in the field of psychosocial factors and their effects on
2.1. Stress models
both psychological and physical health (Koslowsky, 1998). The
model is described as the interaction between job demands and
Research into modeling stress and its effects on humans crosses
decision latitude, where job demands are the psychological stress
several disciplines, which is one of the significant challenges to
involved in accomplishing the workload and decision latitude is the
creating a ‘meta-model’ for stress and its outcomes (Beehr and
worker’s potential control over tasks and work conduct (Meijman
Franz, 1987). Stress modeling research has been approached
et al., 1995). This model proposes that interactions of different
mainly from medicine, clinical counseling/psychology, information
levels of decision latitude and job demands will result in different
technology, engineering psychology and organizational psychology
levels of strains as follows (Karasek, 1979):
with typical stressors, outcomes and moderators existing within
different domains (Wadman and Kjellberg, 2007; Wallgren and
a. High Job Demand/High Decision Latitude: Optimum Level of
Hanse, 2007). Typically, stressors for all four major disciplines fall
Strain
either in the physical or psychological domain while observed
b. High Job Demand/Low Decision Latitude: Highest Level of
outcomes include physical and psychological strain as well as job
Strain
performance (Beehr and Franz, 1987). The diversity of research
c. Low Job Demand/High Decision Latitude: Lowest Level of Strain
approaches to stress is also reflected in definitions for stress as
d. Low Job Demand/Low Decision Latitude: Low Level of Strain.
found in the literature. The definition of stress for the purpose of
this paper is as follows “[A]n interaction of several variables
involving a particular kind of relationship between a person and
2.3. Occupational stress and accident/injury relationships in
the environment which is appraised by the person as being taxing
construction
or exceeding coping resources and endangering well-being”
(Schlebusch, 1998, p. 266). Also important to note is the resultant
Goldenhar et al. (2003) proposed a model showing the rela-
construct of the stress process e strain. Strain is defined as any
tionship between job stressors and injury/near-miss outcomes for
deviation from the normal state of an individual. Symptoms of
construction workers. The three-part model was comprised of job
stress/strain could be psychological, physiological or behavioral
stressors as the predictor variables, psychological/physical symp-
(French et al., 1982).
toms as mediators and injuries/near-misses as final outcomes or
results. The model allows the control variables (job stressors) to
2.2. Occupational stress models either directly influence injury/near-miss outcomes or to indirectly
affect them through the psychological/physical symptoms as
Koslowsky (1998) gives an overview of specific models of the intermediates. The main strength of the proposed model is that it
stress process in which he categorizes the models into major and takes into account the possibility of all three components of
minor models. The three major models will be briefly outlined in occupational stress modeling: (a) job stressors; (b) psychological/
this paper: (1) the micro/macro-stressors model; (2) the persone physical symptoms (strain); and, (c) behavioral outcomes (injuries/
environment fit model; and, (3) demandecontrol model. accidents/near-miss incidents). The investigation was carried out
The micro/macro-stressors model is based on a study by Kanner by administering questions adapted from the NIOSH Job Stress
et al. (1981). The study analyzed and compared participants’ questionnaire, the NIOSH Management Commitment to Safety
responses to daily hassles and uplifts (micro-stressors) and to major Scale, Profile of Mood States (POMS) and the Northwestern
life events (macro-stressors) and the impact of these stressors on National Life Insurance Company Survey to a sample of construc-
the physical health of the participants. Findings from the study tion workers on perceived levels of three classifications of job
indicate that perpetual daily hassles (micro-stressors) offer a more stressors. The job stressors were categorized as: (a) job task
direct and broader assessment of stress in life than major life events demand; (b) organizational stressors; (c) physical/chemical
(macro-stressors), while major life events had little effect on hazards; and, a fourth group of potential confounding variables was
psychological symptoms independent of hassles. In contrast, also included in the questionnaire. The study also evaluated
108 O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117

whether female and male construction workers had significantly Demands” and several organizational stressors like “Lack of feed-
different perceptions of dominant job stressors (Goldenhar et al., back”, “Poor Communication”, “Inadequate Staffing” and “Poor
2003). The results showed that 10 of the 12 work-related Planning” were also significant occupational stressors (Campbell,
stressors were related to injuries or near-misses, although no 2006).
support for gender differences was found (Goldenhar et al., 2003). Occupational stress may also be a common element of
The study was supported by later research showing the rela- construction work across demographic variables including gender.
tionship between job stressors and injuries (Sobeih et al., 2006). A In response to the dearth of research specifically targeting female
direct relationship was also observed between physical and construction workers, Goldenhar et al. (1998) carried out an
psychological symptoms and injuries or near-miss outcomes. The investigation into the impact of specific job stressors on women in
authors concluded from their findings that construction workers the construction industry. The participants were all laborers and
with elevated levels of psychological symptoms were at a higher risk the job stressors examined were classified into areas of “Job/Task
for near-miss occurrences while higher levels of physical symptoms Demand”, “Organizational Factors” and “Physical Conditions”. The
indicated a higher risk of experiencing injury. The study did not find model used for this study was one that allowed for work stressors
support for modeling distinct gender differences in the perceived to produce acute psychological and physiological reactions in the
levels of occupational stressors from the sample of construction workers which in turn would lead to illness and/or injury. Results
workers participating in the study. Also, a number of the indepen- from the study indicated that skill-underutilization as well as
dent variables (job stressors) were shown to be directly related to having to over-compensate to prove oneself on the job were asso-
both psychological and physical symptoms, the most significant ciated with psychological symptoms in the sample of participants
ones being skill-underutilization (experienced significantly by surveyed. Also, while support from co-workers and supervisors did
female construction workers), job certainty, harassment, and not moderate the association between control and gender based
discrimination. Finally, the study showed that 11 of the 12 stressors harassment and discrimination as hypothesized by the authors, it
considered and two control variables were directly related to injury did have a significant effect on job satisfaction (Goldenhar et al.,
or near-miss outcomes, with most of the related stressors being in 1998). Note that sexual harassment can include sexual quid pro
the domain of task/job related demands (Goldenhar et al., 2003). quo to discussing sexual activities to telling off-color jokes.
Professionals in the construction industry may also experience These studies all show that occupational stressors are a signifi-
similar stressors as manual laborers, indicating that occupational cant influence in many types of construction work and across
stress is a common element in construction work regardless of several demographics. Therefore, there is an apparent need to
occupation level. A 2006 survey sponsored by the Chartered Insti- investigate how occupational stress may affect injury rates, espe-
tute of Building in the UK among 847 construction industry cially given the high levels of fatalities and injuries in this industry.
professionals (mostly managers) in the UK was aimed at acquiring
a better understanding of occupational stress at the professional 3. Method
level and to identify major occupational stressors for construction
professionals as well as the methods they employed to cope with 3.1. Proposed relationships
these stressors (Campbell, 2006). This survey deviated from several
research investigations in that the sample population for research The proposed relationship model, Fig. 1, used to guide this study
was construction workers at the professional level and not manual is one that will investigate the effects of occupational stressors
construction workers. As such, several elements of distinct sets of directly on injury and lost work day outcomes and also through
occupational stressors like physical/environmental stressors (e.g., psychological and/or physical symptoms as intermediates to injury
office accommodations) do not apply to manual workers; however, and lost work days. The psychosocial elements (occupational
in the domain of job/task demands the elements that construction stressors) of work, the specific occupations that groups of workers
professionals perceive to be highly stressful are very similar for were engaged in as well as years of experience in respective
manual construction workers as shown in other studies (Gillen occupations were independent variables in the model while the
et al., 2002; Goldenhar et al., 2003; Chi et al., 2009). These dependent variables in the model were all records of injuries
elements include “Too much work”, “Pressure” and “Ambitious (OSHA-300 form and employee self-reports) 12 months prior to the
Deadlines” in the domain of job demands, and “Conflicting survey.

Independent Variables Intermediate Dependent Variables

Job Demands
OSHA Injury
Records
Organizational
Stressors Physical/
Psychological SELF REPORTS:
Environmental Symptoms Injuries/near-
Stressors misses

Demographics
Work Days Lost
Occupational
Experience

Direct relationship between independent and dependent variables


Indirect relationship between independent and dependent variables through intermediate symptoms

Fig. 1. Partially mediated stressor-injury/near-misses days lost model (adapted from Goldenhar et al. (2003)).
O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117 109

This model was based on a previous model developed by a case number, date of injury or onset of illness, location of occur-
Goldenhar et al. (2003), which allowed for job stressors to directly rence, description of injury and/or illness, part of body affected and
impact injury and lost days at work outcomes or through physical object/substance that caused the injury/illness. Other information
and/or psychological symptoms as intermediates. Goldenhar et al. to be recorded on the form included the number of work days lost
relied solely on work self-reports and took a broad perspective of all due to the recorded injury/illness and the type of illness resulting
types of construction workers. This study looked specifically at from the accident. Table 2 provides the descriptive statistics of
industrial construction workers and used validated accident participants’ responses.
reports (e.g., OSHA reports).
4. Data analyses
3.2. Participants
4.1. Self-reported injuries and stress responses
Participants included construction workers engaged in a range
of construction occupations routinely at least 6 months prior to A simple correlation of the participants’ responses with
administering the questionnaire. The total number of participants dependent variables (self-reported and OSHA logged injuries and
was 73 with usable responses from 68. The following is the lost work days) did not yield significant relationships. A principal
demographic break down of the participants whose responses components analysis was then carried out on participants’
were used: 2 females, 62 males, 4 non-responses to gender; 20.59% responses using SASÒ JMP 5.0.1Ó to reduce the number of variables
African-American, 1.5% Asian or Pacific Islander, 61.8% Caucasian, to be used for analysis.
2.9% Hispanic and 13.2% preferring not to answer. The oldest The extracted components were then rotated using the varimax
participant was 72 while the youngest was 20. The mean (SD) age (orthogonal) rotation of which nine factors were retained. The
was 41 (14) years. The average years of construction experience was factors were retained that had Eigenvalues greater than 1. This
17 (13) years, while the average number of years of current craft criterion was used because it was the largest break among the
experience from participants that responded was 15 (13) years. Eigenvalues and resulted in the retention of components that
Only two workers were injured at the time the questionnaire was accounted for approximately 71% of the total variance. The response
given. The occupations of the participants included carpenters, variables and their corresponding factor loadings were obtained and
foremen, millwrights, iron workers, scaffold builders, surveyors, the minimum loading factor for a variable to load onto a component
planners, laborers, pipefitters, welders, insulators, boilermakers, was set to j0.60j or greater. A value of j0.60j was set in order to
crane operators, maintenance, and safety personnel. All partici- create well defined constructs for each component. Table 3 provides
pants worked at various sites of a single industrial construction information on the variables that loaded onto each component and
company in Louisiana. the labels subsequently assigned to the components.
Next, the self-reported injuries were binary coded (0 for non-
3.3. Survey instrument injury; 1 for occurrence of injury) and simple step-wise regression
was performed using the obtained components as the variables and
An adaptation of the questionnaire used by Goldenhar et al. the coded injury data to test for any significant relationships.
(2003) was administered to the participants. The questionnaire Nominal logistic regression was also carried out with the compo-
addressed three categories of occupational stressors as well as nents and the coded injury data to confirm the presence of signif-
demographic information and the duration of routinely doing icant relationships (a ¼ 0.05).
a particular construction occupation. The categories of occupational
stressors that were inquired into were: Job Demands, Organiza- 4.2. Injuries and lost work days recorded for OSHA
tional stressors, and Environmental stressors. Demographic infor-
mation including gender, age, and years of working in construction The analysis of OSHA recorded injuries required collapsing the
was collected from participants. Workers were also asked to data into occupations and using the average values of the responses
respond to questions that inquired about physical as well as by occupation type. The specific injuries in the OSHA logs could not be
psychological symptoms they had experienced, that previous associated with exact employees due to anonymity of both the
research has shown to have direct relationships with elevated levels questionnaire responses and the OSHA records of the injuries. Pear-
of stress. The questionnaire was available in both English and son’s correlations and a principal components analysis were also
Spanish; however, none of the Spanish questionnaires were selected carried out on the mean values of the response variables classified by
by any of the participants. Participants responded to questions about the participants’ occupations using SASÒ JMP 5.0.1Ó. The injuries and
perceived levels of occupational stress that were graded on a Likert- lost work days were also classified by respective occupations. The
type scale from 1 (least severe, acceptable, etc.) to 7 (most severe, extracted components were then rotated using the varimax
acceptable, etc.) for some questions and on a similar scale of 0 (never (orthogonal) rotation of which nine factors were retained. The factors
occurring) to 6 (always occurring) where applicable. Reliability of were retained on the following criterion: Eigenvalues greater than 2.0
the questionnaire was high with a Cronbach’s coefficient of 0.86. The (where the largest break in Eigenvalues occurred.) These components
elements under investigation and the questions adapted for this accounted for approximately 84% of the total variance. The response
survey are given in Table 1. Note that for all analysis the means of all variables and their corresponding factor loadings were obtained and
scales were adjusted to a 1e7 scale for comparison. the criteria for a variable to load onto a component was set to a loading
In addition to responding to the questionnaire about occupa- factor of j0.60j or greater. Table 4 provides information on the
tional stress levels, workers were asked to report on accidents and variables that loaded onto each component and the labels subse-
injury occurrences in the 12 months prior to the period that the quently assigned to the components.
stress questionnaire was administered. OSHA accident history The self-reported injuries and OSHA recorded injuries were
reports (OSHA-300 forms) were collected alongside self-reported binary coded (0 for non-injury; 1 for occurrence of injury) and
accidents/injuries, as well as company records of total lost work simple step-wise regression was performed using the obtained
days in the past 12 months preceding the start of the survey. The components as the independent variables and the coded injury
OSHA-300 log form of work-related injuries and illnesses was data (OSHA and self-reported) as the dependent variables to test for
collected for the same 12 months. Details to be filled out include any significant relationships. Actual lost work days from the OSHA
110 O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117

Table 1 Table 1 (continued).


Questionnaire (adapted from Goldenhar et al. (2003)).
Job task demands
Job task demands Social support
Job control 1. How often does your immediate supervisor 0. Never
1. How much control (do/did) you have 1. Totally inadequate make an extra effort to make 1. Rarely
over the types of tasks you (are/were) 2. Very inadequate your work life easier for you? 2. Seldom
assigned to do during a work day? 3. Barely inadequate 2. How often does your immediate 3. Sometimes
2. How much control (do/did) you have 4. Borderline supervisor make an extra effort to 4. Frequently
over getting the contractor to provide 5. Barely adequate make you work life safer for you? 5. Often
you with proper personal protective 6. Very adequate 3. How often can your immediate supervisor 6. Always
equipment that you (need/needed)? 7. Totally adequate be relied upon to help when a difficult
3. How much control (do/did) you have situation arises at work?
over how fast you worked? 4. How often do your co-workers
4. In general how much control make an extra effort to make
would you say you (have/had) over your work life easier for you?
your work and work-related factors? 5. How often do your co-workers
make an extra effort to make
Job demands
your work life safer for you?
1. How often (do/did) you have to 0. Never 4. Frequently
6. How often can your co-workers be
work very fast on the job? 1. Rarely 5. Often
relied upon to help you when a
2. How often (do/did) you have to 2. Seldom 6. Always
difficult situation arises at work?
work very hard on the job? 3. Sometimes
Overcompensating at work Harassment and discrimination
1. How often on this job (do/did) you 0. Never 4. Frequently In the past year on the jobsite:
(have/had) to work harder than 1. Rarely 5. Often 1. Have you ever had unwanted suggestions 0. Never
others to “prove” yourself? 2. Seldom 6. Always about, or references to, sexual activity 1. Rarely
3. Sometimes directed at you by co-workers? 2. Seldom
Skill-underutilization 2. Have you ever had unwanted suggestions 3. Sometimes
1. At work, how often (are/were) given 0. Never 4. Frequently about, or references to, sexual activity 4. Frequently
a chance that would help you to 1. Rarely 5. Often directed at you by supervisors? 5. Often
improve or perfect your skills? 2. Seldom 6. Always 3. Have you ever had unwanted physical 6. Always
3. Sometimes contact, including that of a sexual nature,
Responsibility for the safety of others by co-workers?
1. At work, how much responsibility do you 0. Never 4. Frequently 4. Have you ever had unwanted physical
have for the safety of others 1. Rarely 5. Often contact, including that of a sexual nature,
on the jobsite? 2. Seldom 6. Always by supervisors?
3. Sometimes 5. Have you ever felt that you were mistreated 0. Never 1. Frequently
due to the fact that you were a
Organizational stressors
female/male by co-workers?
Safety climate
6. Have you ever felt that you were
1. At the jobsite, employees, supervisors, 0. Never
mistreated due to the fact that you
and managers (work/worked) together 1. Rarely
were a female/male by supervisors?
to ensure the safest possible 2. Seldom
working conditions 3. Sometimes Exposures and protection from them
2. At this jobsite, significant shortcuts 4. Frequently Hours of exposure
(are/were) taken, which could put 5. Often How many hours per day are you exposed 1. Less than 2 h
a worker’s health and safety at risk 6. Always to each of the following hazardous or 2. Approx. 2 h
3. The protection of workers (is/was) a high unpleasant conditions: 3. Approx. 4 h
priority with supervisors at this jobsite 1. Noise 4. Approx. 6 h
4. At this jobsite unsafe work practices 2. Vibrations 5. Approx. 8 h
(are/were) corrected by supervisors 3. Chemicals 6. Approx. 10 h
5. When you were a new employee at 4. Asphalt 7. Approx. 12 h
this jobsite, you learned that you were 5. Asbestos
expected to follow good safety practices 6. Lead
Training
Safety and compliance index
1. At this jobsite, sometimes I (am/was) was 1. Decidedly disagree
1. How often do you wear earplugs? 0. Never 4. Frequently
given a task to do and I (am/was) not 2. Substantially disagree
2. How often do you wear safety glasses 1. Rarely 5. Often
sure how to do it 3. Slightly disagree
3. How often do you wear safety work shoes? 2. Seldom 6. Always
2. I believe that I have been properly trained to 4. Neutral
4. How often do you wear a facemask? 3. Sometimes
use all types of personal protective equipment 5. Slightly agree
5. How often do wear a hard hat?
3. Overall, I believe that I have had the 6. Substantially agree
training I need to work safely 7. Decidedly agree Outcomes
4. Overall, I wish that I had been Psychological symptoms 0. Never
better trained before ever working 1. In the past year, how often have you felt 1. Rarely
on a construction site tense due to issues related to your job? 2. Seldom
2. In the past year, how often have you felt 3. Sometimes
Job certainty
angry due to issues related to your job? 4. Frequently
1. How certain are you that job promotion 1. Quite uncertain
3. In the past year, how often have felt 5. Often
and job advancement will exist for you 2. Moderately uncertain
sad due to issues related to your job? 6. Always
in the construction industry during 3. Slightly uncertain
Physical symptoms
the next few years? 4. Neutral
1. In the past year, how often have you
2. If you lost your job, how certain are you 5. Slightly certain
experienced insomnia or had trouble sleeping?
that you could support yourself? 6. Moderately certain
2. In the past year, how often have you felt
3. If you lost your job, how certain are 7. Quite certain
symptoms of nausea or stomach disorders?
you that you could find a job to
3. In the past year, how often have
replace your income?
you experienced headaches?
4. How certain are you about your job future?
4. In the past year, how often have
you experienced low-back pain?
O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117 111

Table 2 analysis of all the participants’ responses was performed. This


Descriptive statistics of participants’ responses; sample size 68. analysis showed that the self-reported injuries among the
Component Mean S.D. Qualitative ranking participants was strongly related to job certainty regarding
Job control 5.4 1.3 Very adequate termination and training on safety and the use of personal
Job demands 3 1.3 Sometimes tasking protective equipment. The results of the step-wise regression are
Skill-underutilizationa 3.7 1.7 Rarely occurring given in Table 5.
Responsibility for 1.3 1.3 High
Simple step-wise regression of the mean values of the partici-
the safety of othersa
Overcompensating at worka 4.2 2 Rarely occurring pants’ responses classified by occupations showed that the occur-
Safety climate 4.3 0.6 Safety is frequently a high priority rence of self-reported injuries was related to overall decision
Training 4.4 0.8 Training is just adequate latitude, responsibility for the safety of others, management’s
Social support 4.7 1 High level of social support attitude toward safety, social support from supervisors, confidence
Harassment and 5.8 0.8 Almost never occurring
discriminationa
in training level; job certainty regarding employment termination,
Hours of exposurea 5.6 1 Less than 2 h exposure to noise, personal safety compliance to face protection, and headaches as
vibrations, chemicals, etc. a physical symptom (Table 6). Step-wise regression of the OSHA
Safety index 5.1 0.6 High level of safety compliance logged injuries classified by workers’ occupations showed the
Psychological symptomsa 4.3 1.3 Rare occurrence of
occurrence of injuries to be related to organizational attitude to
psychological symptoms
Physical symptomsa 4.6 1.1 Rare occurrence of safety, gender discrimination by supervisors, feeling tense on the
physical symptoms job, personal safety compliance (facemask protection) and the
Injuries (total ¼ 20) 1.5 1.1 occurrence of headaches as a physical symptom (Table 7).
a
Indicates reverse scoring used on responses.

documentation were used in a simple step-wise regression as the 4.5. Occupational stressors and occupation
dependent variable and the rotated factors retained as the inde-
pendent variables. Differences were observed in the scores of participants to all
variables that measured perceptions of occupational stress. Even
though the total number of participants was small, further analysis
4.3. Self-reported injuries vs. OSHA recorded injuries
of the participants’ responses was carried out to investigate if any
trends could be observed by occupation type within the group.
Out of the 68 participants’ responses used in this study, 20 injuries
Differences were observed among the different occupation types as
were reported to have happened 12 months prior to taking the survey.
well as by number of years of experience by the workers. Injuries
The total number of accidents, fatalities and injuries documented for
associated with each occupation can be found in Fig. 3. Significant
OSHA by the construction company at which the participants were
findings will be discussed in the following sections by occupation.
employed was 74 (with one fatality). It should be noted that since the
Table 8 provides a summary of findings for all occupations.
participants represented only a sub-set of the company’s employees,
self-reported injuries would not be equal to the total number of OSHA
4.5.1. Boilermakers
recorded injuries. Even among this sub-set of employees, comparison
Boilermakers with work experience of 10 years and greater but
of the self-reported injuries with those in OSHA logs revealed that
less than 20 consistently scored highest within the group on
pipefitters had the most injuries in both records of self-reported and
perceptions about training, safety climate of the company and job
OSHA logged injuries. Boilermakers were the next group with the
control. A high score on these variables indicates positive
most injuries according to the OSHA logs followed by millwrights and
responses. These workers also perceived the highest levels of social
helpers as groups with the third highest cases of injuries. According to
support from workers and supervisors and had highest levels of Job
self-reported injuries, iron workers reported the second highest cases
certainty among the group. This group of workers also reported the
of injuries followed by boilermakers and equipment technicians with
lowest levels of perceived job demands and lowest occurrences of
the third highest number of injuries. From the OSHA data, pipefitters,
overcompensating on the job. Boilermakers with work experience
boilermakers, and millwrights were observed to have the highest
of 10 years and greater but less than 20 had high scores on skill-
occurrence of injuries and would be considered “high-risk occupa-
underutilization and responsibility for the safety of others. High
tions” at this company (Figs. 2 and 3).
scores on these variables indicated low levels of perceived stress.
Boilermakers with about 5 years experience scored lowest on
4.4. Occupational stressors and accidents perceptions about training, safety climate of the company and job
control. These workers also scored lowest on perceptions about
Correlation analysis did not yield significant associations, thus harassment, social support and job certainty and reported the
a simple step-wise regression after the principal components highest levels of job demands.

Table 3
Summary of principal components obtained and labels assigned after factor rotation for self-reported injuries.

Component Variables Eigenvalues Cumulative% Label


1e1 Job control, skill-underutilization; responsibility for safety; 11.27 21.68 Task demands and management
safety climate; social support
1e2 Harassment and discrimination 7.78 36.64 Harassment and discrimination
1e3 Hours of exposure to physical elements 4.35 45.01 Exposure to chemical elements
1e4 Social support 3.27 51.31 Social support from peers
1e5 Safety index 2.46 56.69 Safety compliance
1e6 Job certainty 2.07 61.33 Job certainty
1e7 Training 1.67 68.52 Training
1e9 Job demands; skill overcompensation 1.53 71.46 Task pace
112 O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117

Table 4
Summary of principal components obtained and labels assigned after factor rotation for OSHA recorded injuries classified by occupation.

Component Variables Eigenvalues Cumulative% Label


2e1 Overall decision latitude; responsibility for the safety of others; management’s attitude 10.3 19.9 Management social support and
toward safety social support from supervisors; confidence in training level attitude toward safety and training
2e2 Control over work pace; job preparedness; harassment and discrimination; 6.65 32.6 Harassment; personal safety
individual Safety compliance compliance and preparedness
2e3 Hours of exposure to chemical elements; psychological and physical outcomes 6.44 45.0 Exposure and illness outcomes
2e4 Overcompensating on the job; initial training and overall social support 5.24 55.1 Overcompensating on the job;
overall social support
2e5 Organizational attitude to safety; gender discrimination by supervisors; 4.25 63.3 Multiple variables not
feeling tense on the job measuring a single construct
2e6 Social support from co-workers 3.59 70.2 Social support from peers
2e7 Training; hours of exposure to noise and vibration; insomnia 3.09 76.1 Multiple variables not
measuring a single construct
2e8 Compliance to PPE (safety glasses); job certainty upon termination 2.10 80.2 Multiple variables not
measuring a single construct
2e9 Compliance to PPE (facemask); experiencing headaches 2.01 84.0 Multiple variables not
measuring a single construct

4.5.2. Carpenters support than foremen with experience greater than 15 years. Job
Job control, responsibility for the safety of others, perception of certainty declined for foremen with less than 25 years experience
safety climate of the company, social support and job certainty and increased for those with greater than 25 years of experience.
increased as the number of years of experience increased for Overcompensating on the job was generally high for the group but
carpenters. Skill-underutilization as well as harassment was shown showed a decrease for foremen with experience of 15 years and less
to also increase with experience for this group. Generally job and increased for those with more than 15 years of experience.
demands and overcompensating on the job were shown to Overall experience was strongly correlated to the number of hours
decrease with years of experience. of exposure to chemical among foremen; as years of experience
increased, foremen scored lower of their responses to chemical
4.5.3. Crane operators exposure that meant they were increasingly exposed to chemicals.
The number of years of experience of crane operators did not
affect the responses to perceived levels of training, over- 4.5.5. Insulators
compensating on the job, job control and personal safety compli- Perceptions about job control, personal safety compliance,
ance. However, as the number of years of experience increased, training, job demands and skill-underutilization increased as years
crane operators’ perceptions of safety climate of the company of experience increased for insulator workers, while job certainty
decreased. Skill-underutilization, job demands and responsibility and social support decreased with the number of years of experi-
for safety of others increased as years of experience increased for ence increased.
crane operators.

4.5.4. Foremen
Perceptions about harassment did not change among foremen
with their number of years of experience. Job demands, job control,
safety climate, and personal safety compliance decreased as
number of years of experience increased, while skill-underutiliza-
tion, social support and training on the job increased. Foremen with
work experience of about 15 years and less perceived more social

Fig. 3. Counts of OSHA and self-reported injuries based on occupation type.

Table 5
Step-wise regression results for response variables and self-reported injures.

Parameter LeR Chi-square p-Value R-Square


Factor 1e6 (job certainty) 4.939416 0.0263 0.1076
Factor 1e7 (training) 5.844877 0.0156 0.2349
Fig. 2. Counts of OSHA and self-reported injuries classified by location of injury.
O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117 113

Table 6 increasing experience. Among iron workers with work experience


Step-wise regression fit of self-reported injuries and response variables. of 20 years and less, perceived levels of training and company
Parameter p-Value R-square safety climate decreased, while increasing with workers with
Factor 2e9(compliance to PPE (facemask); 0.0201 0.2300 experience greater than 20 years. Personal safety compliance levels
experiencing headaches) decreased as the number of years of experience increased. Overall
Factor 2e8 (compliance to PPE (safety glasses); 0.0239 0.4470 experience was strongly correlated with job demands, and skill-
job certainty upon termination)
underutilization. Craft experience was strongly correlated to skill-
Factor 2e1 (management social support and 0.0011 1.0000
attitude toward safety and training) underutilization. As craft and overall experience increased, scores
for skill-underutilization of iron workers increased, indicating
perceived lower levels of the variable. The same kind of correlation
Table 7 was observed for job demands and overall experience.
Step-wise regression fit of OSHA logged injuries and response variables.
4.5.7. Laborers
Parameter p-Value R-square
Personal safety compliance and job control increased among
Factor 2e9 (compliance to PPE (facemask); 0.0108 0.3156
experiencing headaches)
laborers while perceived levels of the company’s safety climate and
Factor 2e5 (organizational attitude to safety; 0.0002 1.0000 training decreased with increasing years of experience. Job demand
gender discrimination by supervisors; levels generally decreased with the number of years of experience
feeling tense on the job) as well as skill-underutilization, overcompensating on the job,
responsibility for the safety of others, harassment, perceived safety
climate and training.
4.5.6. Iron workers
Iron workers experienced increasing levels of social support, job 4.5.8. Millwrights
certainty, and job control with increasing years of experience. Among millwrights, personal safety compliance and job certainty
Perceived levels of job demands decreased significantly with increased, while the perception on overall social support, company

Table 8
General trends for participants’ perceptions of occupational stressors with increasing years of experience, grouped by occupations.
114 O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117

safety climate and training decreased with years of experience. Job responses also showed strong relationships between the following
demands increased for workers with less than 20 years experience psychological and physical symptoms and several response vari-
and decreased for millwrights with more than 20 years experience; ables. For all the participants in general, feeling sad on the job was
the reverse trend was observed for skill-underutilization. the only psychological symptom significantly related to their overall
experience (Correlation ¼ 0.2766; p ¼ 0.0224). Reverse scoring
4.5.9. Pipefitters was used on all psychological and physical symptoms; higher scores
Among pipefitters, perceived levels of job control, harassment, indicated more negative perceived levels of the variables. Negative
safety climate and training, skill-underutilization, responsibility correlation of years of experience with sadness meant that with
for the safety of others and personal safety compliance decreased increasing experience, workers’ levels of sadness were elevated. The
with increasing years of experience, while job certainty and occurrence of low-back pain was significantly related to insomnia
overcompensating on the job increased as the number of years of (Correlation ¼ 0.4546; p ¼ 0.0001) and feeling sad on the job
experience increased. Notably, pipefitters had the most incidents (Correlation ¼ 0.4701; p ¼ 0.0001), increasing as both insomnia and
and injuries according to OSHA records and self-reported injuries. feelings of sadness increased. Feelings of sadness also increased
One explanation for this could be that pipefitters made up the significantly (Correlation ¼ 0.2516; p ¼ 0.0385) as experiences of
largest percentage of the work force of the company and the insomnia increased.
participants for this study. However, simple step-wise regression
analysis of the injury data already established that training had 4.7. Accidents/injuries and occupation duration
a significant effect on injuries, it can be inferred that among
pipefitters, a decline in training significantly led to injury Pearson’s correlation of the participants’ responses as well as
outcomes. a simple step-wise regression with the number of days lost due to
injury (from OSHA logs) did not show any significant relationships
4.6. Physical and psychological systems and occupation duration between the overall experience and occupation type and the
occurrence of injury (OSHA/Self-Reports) or number of days lost
Differences were also observed in the trends for physical and due to injury.
psychological symptoms the participants experienced as the However, the correlation analysis showed that the number of
number of years of experience increased for the various occupations days lost due to injury was related to three components of
as summarized in Table 9. Pearson’s correlation of the participants’ harassment as follows: (1) sexual harassment from co-workers, (2)

Table 9
Significant (p  0.05) correlations of psychological and physical outcomes to response variables.

Tensenessa Angera Sadnessa Insomniaa Stomach disordersa Headachesa Low-back paina


Overall experience 0.28
Control over PPE 0.38
Control over work pace 0.26
Work pacea 0.41
Work intensitya 0.26
Skill-underutilizationa 0.33
Overcompensatinga 0.42 0.54 0.29 0.40 0.37
Employee safety contribution 0.38 0.34
Risking shortcuts 0.51 0.56 0.44 0.58 0.49 0.53 0.51
Safety priority 0.23 0.29 0.37
Preparednessa 0.41 0.48 0.50 0.36
Safety training 0.26 0.21
General training 0.10
Social support from supervisors 0.39 0.28 0.28
Safety support from supervisors 0.39 0.16 0.48
Work support from supervisors 0.26 0.23 0.19
Social support from co-workers 0.12
Safety support from co-workers 0.11 0.26 0.44
Work support from co-workers 0.37 0.43 0.36 0.18 0.31 0.43
Sexual harassment from co-workersa 0.53 0.46 0.45 0.43 0.41 0.42 0.52
Sexual harassment from supervisorsa 0.44 0.36 0.43 0.28 0.30 0.37 0.50
Physical/sexual contact from co-workersa 0.40 0.34 0.43 0.29 0.38 0.41 0.41
Physical/sexual contact from supervisorsa 0.43 0.38 0.43 0.40 0.50 0.50 0.43
Gender discrimination from co-workersa 0.46 0.38 0.45 0.36 0.45 0.46 0.44
Gender discrimination from supervisorsa 0.48 0.40 0.72 0.51 0.36 0.49
Confidence of self-support upon job termination 0.24
Hours of exposure to noisea 0.26
Hours of exposure to vibrationsa 0.36 0.31
Hours of exposure to chemicalsa 0.49 0.30 0.46 0.43 0.33
Hours of exposure to asphalta 0.35
Hours of exposure to asbestosa 0.28 0.38
Hours of exposure to leada 0.32
Safety compliance to face protectiona 0.18
Feeling tense on the joba 0.60 0.55 0.49 0.55 0.49 0.52
Feeling angry on the joba 0.55 0.48 0.49 0.53 0.55
Feeling sad on the joba 0.27 0.42 0.60
Insomniaa 0.47 0.53
Stomach disordersa 0.55 0.47
Headachesa 0.49
a
Reversed-scored variables: higher scores indicating more negative perception of variable and vice versa.
O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117 115

sexual harassment from supervisors, and (3) gender discrimination simple step-wise regression results support 6 of the 8 findings from
by co-workers. The number of days lost was strongly correlated the correlation analysis for lost work days due to injury.
with one element of personal safety compliance (wearing head
protection), safety priority, preparedness on the job, and workers’ 5. Discussion
ability to control the pace of their work. Reverse scoring was used
for sexual harassment variables, safety compliance and safety This study evaluated the relationship between injury outcomes,
priority; higher scores indicated diminishing perceived levels of occupational stressors, and demographic variables for 68 industrial
these variables. The resulting negative correlations indicate as days construction workers. Injuries were directly related to job control,
lost due to injury increased, participants had elevated perceived responsibility for the safety of others, safety climate, training, job
levels of the variables. Also on the variable preparedness, higher certainty and personal safety compliance. The other occupational
scores indicated increasing unpreparedness on the job (see Table 1; stressors (job demands, skill-underutilization, overcompensating
Training Question 1); the positive correlation results indicate that on the job, social support, exposure to physical/chemical elements
days lost due to injury increased as workers became increasingly and harassment/discrimination) were not significantly associated
unprepared on the job. with injury outcomes. None of the demographic information was
Simple step-wise regression results showed the number of days significantly associated with injury outcomes. Also findings from
lost due to injury was related to how much control workers had over the present study showed only one physical symptom (headaches)
the pace of their work, preparedness on the job, sexual harassment and one psychological symptom (feeling sad on the job) to be
from co-workers and supervisors, gender discrimination from co- significantly associated with injury outcomes. The results of this
workers, and personal safety compliance to head protection. The study confirmed many of the findings of a similar previous study

Job Control Self- Reported


Injuries
Job Demand

Skill- OSHA logged


underutilization injuries
Overcompensating Psychological Symptoms
on the job
Lost work days
Feeling Angry
Responsibility for
due to injury
Feeling Tense
the safety of others
Feeling Sad
Safety Climate

Training Physical Symptoms


Preparedness
Insomnia
General Training
Stomach Disorders
Headaches
Social Support Low Back Pain

Harassment and
Discrimination

Job Certainty

Overall Experience

Exposure To :
Noise
Vibration
Chemicals
Asphalt
Asbestos

Personal Safety
Compliance

Path to injury Path to symptoms Path to work days lost

Fig. 4. Observed effects pattern of occupational stressors, physical/psychological symptoms and injuries.
116 O.O. Abbe et al. / International Journal of Industrial Ergonomics 41 (2011) 106e117

investigating occupational stressors and injury outcomes in 7. Conclusions


construction workers (Goldenhar et al., 2003).
The analysis carried out by Goldenhar et al. (2003) employed The results of this study showed associations between the
structural equation modeling (SEM) to create direct paths from the occurrence of injuries among industrial construction workers and
participants’ response variable to injury outcomes and paths from job control, training, job certainty, safety climate of the organiza-
the response variables to injury outcomes with psychological and tion, responsibility for the safety of others, harassment and
physical symptoms as mediators. SEM is a viable statistical discrimination and personal compliance to safety. Injury outcomes
approach for significantly large sample sizes, however, the sample were also related to the experience of headaches and tenseness on
size under investigation in this study is much smaller (68) than the the job. Lost work days due to injury were shown to be significantly
recommended sample size and as such SEM was not used. Although related with training, safety climate, harassment and personal
regression methods and correlation analysis are not capable of safety compliance. It can be inferred from these associations that
yielding intermediated path relationships between variables, the training, safety climate of the organization, harassment and
analysis of the data did show that the psychological symptom of personal compliance to safety are factors in the work place that
tenseness and physical symptom of headaches were related to may be associated with loss of man-hours because they may be
injury and a number of the response variables measuring occupa- associated with injuries leading to lost work days.
tional stress. Even though the mediating role of psychological/ All the response variables measuring occupational stress were
physical symptoms cannot be inferred from the present analysis, related to one or more psychological or physical symptom. Even
the results show that occupational stressors experienced by this though the mediating role of psychological/physical symptoms
group could affect injury outcomes through the psychological cannot be inferred from the present analysis, the results show that
outcome of feeling tense or the experience of headaches. occupational stressors experienced by this group may be associated
The results of the analysis in this study indicate the effect with injury outcomes through the psychological outcome of feeling
pattern given in Fig. 4, which is the resulting occupational tense or the experience of headaches. Different trends were
stresseinjury model. The model can be summarized as follows: observed for occupational stressor variables and psychological/
physical outcomes for the various occupations as years of experi-
 As levels of occupational stressors increase so do associated ence varied. However, only one psychological symptom (feelings of
injuries sadness) was significantly related to overall experience for all the
 As levels of occupational stressors increase so do elevated participants and none of the outcomes (psychological/physical)
levels of physical and psychological symptoms was related to the number of years of experience. Overall, the
 Training and safety appear to influence injuries as well as the results of this study suggest a relationship between occupational
resulting lost work days stressors, injuries, and overall safety on industrial construction
 Exposures to physical and chemical elements are significantly sites. Thus occupational stressors should be considered as an
associated with the occurrence of physical and psychological additional potential input in modeling injury outcomes and should
symptoms be a part of safety evaluations.
 Psychological and physical symptoms can significantly affect
injury outcomes.
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