“a LOCAL WATER UTILITIES ADMINISTRATION
P.O. Box 34, UP. Post Office, Katipunan Avenue, Balara, Quezon City
Tel, Nox 8° 20.8581 to 8: 8720-5601 Fax No. (632) 6722-34:34
' Office of the Administrator: (02) 8929-6107
LUNUA Website: www imuc.g0v.0h
008.20
MEMORANDUM CIRCULAR NO.
To : ALL WATER DISTRICTS
SUBJECT _: SUBMISSION OF COMPLIANCE REPORT AND UPDATED CITIZEN'S CHARTER
PURSUANT TO ADMINISTRATIVE ORDER NO. 23, SERIES OF 2020
DATE : JUNE 19, 2020
Please be reminded that the Anti-Red Tape Authority has issued Memorandum Circular (MC)
No. 2020-04 to provide Guidelines for Compliance to the Administrative Order No. 23,
5.2020, issued by President Rodrigo Roa Duterte on 21 February 2020, the President issued
Administrative Order No. 23, series of 2020, entitled "Eliminating Overregulation to Promote
Efficiency of Government Processes" with the objective of requiring all national government
agencies to hasten the reform of their processes in order to eliminate overregulation.
Under AO No. 23, the agencies are given 60 working days from 21 February 2020 to file their
Compliance Report.
Due however to the national health emergency crisis, the Executive Secretary issued a
Memorandum dated 02 June 2020 extending the period of submission of the Compliance
Report.
Pursuant to ARTA MC No. 2020-04, the Compliance Report, along with the updated Citizen’s
Charter, shall now be submitted to the Authority, copy furnished the Office of the President,
until 25 July 2020. Reports must be saved in secure-text readable file formats (i.e. PDF, DOCX)
and shall ONLY be submitted electronically with corresponding official transmittal letter
signed by the head of the agency/local chief executive/authorized representative through the
email address: compliance@arta.gov.ph.
Please direct your queries regarding A.O. 23 and its guidelines to info@arta.gov.ph
Finally, in order to efficiently establish compliance of WDs with the directive, please copy
furnish LWUA with the aforementioned electronic submission of the Compliance Report and
updated Citizen’s Charter, at the following email addresses:
For WDs located in:
Central and Northern Luzon - udevi.wsudd@Iwua.gov.ph
DNUAOAD-SMD-F008
hee eoteact ren Transparency Accountability Performance13.200
MEMORANDUM CIRCULAR NO.
Page 2
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Southern Tagalog, Bicol and MIMAROPA - udev2.wsudd@lwua.gov.
Visayas - udev3.wsudd@|wua.gov.ph
Mindanao - udev4.wsudd@lwua.gov.ph
For compliance.
JBCI A. LAPUS
Acting Administrator