Vehicle List Not Available

Article Number: 466 | Rating: 5/5 from 1 votes | Last Updated: Fri, Apr 10, 2015 at 9:09 AM
Symptom: Vehicle list not available; after selecting year. Estimator Data is not covered or not available from
manufacturer; after selecting the Estimator Tab. Repair Data is not covered or not available from
manufacturer; after selecting the Repair Tab. After selecting year, the Make is grayed out. Affected Versions:

OnDemand 5, Shopkey 5 (all versions).

Solutions: Step 1: Register the Repair data once more.

Step 2: Register the Estimating dats once more. On the "Copy Estimator Data" screen, remove the check
box next to "Copy all of the Estimator data to your computer" and click "Next". Once the copy process has
completed, click "Finish". If the Estimator Data was previously copied to your computer, reset the data paths
by clicking on "Setup" and then "Data Paths" from the home screen.

The paths are the following:

Estimator 1: X:\Mitchell1\OnDemand5\Shared\PLM\PLM1

Estimator 2: X:\Mtichell1\OnDemand5\Shared\PLM\PLM2
Step 3: Possible dirty data disc or substandard CD/DVD drive. Clean data disc or try a different CD/DVD
drive. Then "Updata Data" again.
Step 4: Rename ODM or PLM folder and add data products again.
Step 5: Uninstall and delete Od5/Sk5 .ini files, then reinstall program.

Posted by: Mitchell 1 Email Support - Fri, Aug 3, 2012 at 12:24 PM. This article has been viewed 2286 times.
Online URL: https://mitchell1.com/knowledgebase/article.php?id=466

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