Professional Documents
Culture Documents
Apple Inc. is focused on conveying the best client experience to their customers
through their creative equipment, programming and benefits (Apple Inc., 2015).
The organization incorporates growing its own retail and online stores and its
related circulation system to viably obtain more clients and offer extensive deals
and post-sales support experience (Apple Inc., 2014).
Once, the company entered the music industry by forming alliances with the major
record companies their market segmentation started to change dramatically,
roughly, 74% of sales in 2000 were to businesses and professional markets but by
2011, approximately, 75% of sales were transferred in the personal user and
education markets.
In 2007, the company introduced the iPhone, just one year later they launched the
upgraded iPhone 3G and each year after that a new, high quality gadget was
unveiled including the iPad line. This incessant product development caused the
“cannibalization” of the previous editions, however, kept them a step ahead from
their competition.