Professional Documents
Culture Documents
Expense
Professional/Premium edition
Standard edition
Travel
Professional/Premium edition
Standard edition
Invoice Management
Professional/Premium edition
Standard edition
Request
Professional/Premium edition
Standard edition
Revision History
Date Revision Notes/Comments
NOTE: No entry indicates no changes for that calendar month and year
Mobile Usage
Mobile Usage
Mobile Usage
Mobile Usage
Mobile Usage
Expense Processing
Mobile Usage
Compliance
Compliance
Trips
E-Receipt
Trips
Spending
Vendor
Travel Request
Invoice
Audit
Expense Processing
Invoice
Persona Dashboards
TripLink
TripLink
Trips
Vendor
Invoice
Persona Dashboards
Travel Request
TripLink
Invoice
Mobile Usage
TripLink
Trips
Vendor
Spending
Trips
Invoice
Persona Dashboards
TripLink
Accrual
Fraud
Vendor
Finance
Fraud
Meetings
Vendor
Accrual
Administration
Audit
Carbon Footprint
E-Receipt
Expense Processing
Compliance
Invoice
Tax
October 15, 2018 The October release has moved to October 20, 2018.
Persona Dashboards
TripLink
September 17, 2018 The September release has moved to September 22, 2018.
Compliance
Persona Dashboards
Invoice
TripLink
Administration
Invoice
Spending
Spending
Compliance
Compliance
Finance
Vendor
Invoice
Invoice
Trips
Vendor
Tax
Tax
Invoice
Tax
TripLink
Administration
Audit
Persona Dashboards
Administration
Invoice
Spending
Invoice
Compliance
Compliance
Invoice
Persona Dashboards
E-Receipt
Invoice
Persona Dashboards
Invoice
Persona Dashboards
Administration
Persona Dashboards
TripLink
Overview
Persona Dashboards
Persona Dashboards
Persona Dashboards
Persona Dashboards
Persona Dashboards
Invoice
Expense Processing
Expense Processing
Invoice
Travel Request
Administration
Administration
Premium Dashboards
TripLink
TripLink
TripLink
In all guides, changed the text under the heading from "Travel
Data" to "Travel / TripLink Data"
Compliance
Premium Dashboards
Carbon Footprint
TripLink
Overview
TripLink
Persona Dashboards
Tax
Overview
Persona Dashboards
Overview
Tax
June 18, 2015 Added a note about "secondary" roles in the Employee Roles report
May 18, 2015 Incorporated the changes for the May 2015 release; refer to the
release notes for that month
April 9, 2015 Incorporated the changes for the April 2015 release; refer to the
release notes for that month
March 13, 2015 Incorporated the changes for the March 2015 release; refer to the
release notes for that month
February 6, 2015 Incorporated the changes for the February 2015 release; refer to
the release notes for that month
January 19, 2015 Incorporated the changes for the January 2015 release; refer to the
release notes for that month,
Table of Contents
Chapter 1: Standard Reports – Overview ............................................................ 1-1
Additional Documentation – Actionable Analytics, Dashboards .................................... 1-1
Concur Products ................................................................................................... 1-1
Access the Reports ............................................................................................... 1-1
Access Analysis ............................................................................................... 1-1
Access Intelligence .......................................................................................... 1-1
Background – Roles and Data....................................................................... 1-1
Access the Intelligence Reports .................................................................... 1-2
Access the Folders ................................................................................................ 1-2
Analysis.......................................................................................................... 1-2
Intelligence ..................................................................................................... 1-2
Recommended Browser for Viewing Reports ............................................................. 1-3
Revision History
Date Notes / Comments / Changes
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
February 17 2016 Added the Recommended Browser for Viewing Reports section
October 25 2015 Updated the guide content to new corporate style; no content changes
Concur Products
Analysis/Intelligence is available for all of the main Concur products except stand-alone
Travel. Travel must be integrated with Expense in order to use Analysis/Intelligence.
Access Analysis
Access Intelligence
A user can have a Cognos role (Cognos Consumer, Cognos Business Author, or Cognos
Professional Author) and can also be a BI Manager. One of the major differences between
the two:
• Cognos Consumer, Cognos Business Author, or Cognos Professional Author are
assigned roles and are associated with the Reporting hierarchy. The data that the
Consumer/Business Author/Professional Author sees is determined by the associated
section of the hierarchy.
• The BI Manager is not an assigned role and is not associated with the Reporting
hierarchy. The BI Manager sees the data of their direct and indirect reports.
For more information about the Reporting hierarchy and BI Manager, refer to
the Overview chapter in the Analysis/Intelligence guide.
If your company uses Intelligence and if you have a Cognos role (Cognos Consumer,
Cognos Business Author, or Cognos Professional Author) and you are a BI Manager:
• When you want to work as a Cognos user
(and see the data related to the
associated section of the Reporting
hierarchy), then click Intelligence.
• When you want to work as a BI Manager
(and see the data of your direct and
indirect reports), then click Intelligence
– BI Manager.
NOTE: The Actionable Analytics reports and the Persona Dashboards are both available to BI
Managers.
Analysis
Intelligence
When you click the appropriate link, the list of folders appears.
Analysis/Intelligence is not
currently supported for Microsoft
Edge under Microsoft Windows
10.
Concursolutions.com should be
added to the website list in the
Compatibility View Settings
dialog box in Internet Explorer
(Tools > Compatibility View
settings).
For more information about supported browsers, refer to Concur Travel & Expense
Supported Configurations.
Table of Contents
Chapter 2: Folder – Accrual ................................................................................. 2-1
Report: Expense Accrual ........................................................................................ 2-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Accrual By Date Range .................................................................. 2-9
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Top Employees with Unassigned or Unsubmitted CC Transactions ................. 2-16
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Unassigned Credit Card Transactions ......................................................... 2-21
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
January 12, 2019 Changed the copyright and updated the Prompts page image for the Expense
Accrual and Expense Accrual by Date Range reports to include the new blank
selection for the Countries prompt
December 8, 2018 Added additional information about report prompts and reports to the reports
in the Accrual folder
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report shows all transactions that have not been assigned to an expense report or have
been assigned to an expense report that has not yet been paid. It provides visibility to
financial professionals within the organization regarding outstanding liabilities and potential
future cash requirements.
Report Prompts
Date Prompt
• Accrual Date: Used to filter the report by the date range that the transactions were
accrued
Options Prompts
• Countries: Used to filter the report by the country(ies) where the expenses were
incurred
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
[Union1].[Payment Type]
Payment Type <Payment Method by which the
Type> [Expense].[Entry employee paid for the
Information].[Payment Type], expense, such as cash
[Expense].[Credit Card or a credit card
Accounts].[Payment Type]
Date First <Date First [Union1].[Date First Date that the expense
Submitted Submitted> Submitted] report was first submitted
for approval
[Expense].[Report Dates and
Statuses].[First Submitted
Date] NOTE: If the report was
returned to the employee
and had to be resubmitted,
this date is the date the
report was first submitted.
Posted Date <Posted Date> [Union1].[Posted Date] Date the transaction was
posted to the credit card's
systems
[Expense].[Credit Card
Transactions].[Posted Date],
[Expense].[Credit Card
Transactions].[Posted Date]
[Expense].[Entry
Information].[Reimbursement
Currency], [Expense].[Credit
Card
Transactions].[Reimbursement
Currency]
This report shows all transactions that are not been assigned to an expense report or have
been assigned to an expense report that has not yet been paid over a user-defined date
range. It provides visibility to financial professionals within the organization regarding
outstanding liabilities and potential future cash requirements.
Report Prompts
Date Prompt
• Transaction Date: Used to filter the report by the date range that the transactions
were incurred
Options Prompts
• Countries: Used to filter the report by the country(ies) where the expenses were
incurred
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
[Expense].[Report Header
Information].[Report Name]
Date First <Date First [Union1].[Date First Date that the expense
Submitted Submitted> Submitted] report was first submitted
for approval
[Expense].[Report Dates and
Statuses].[First Submitted
Date] NOTE: If the report was
returned to the employee
and had to be resubmitted,
this date is the date the
report was first submitted.
Posted Date <Posted Date> [Union1].[Posted Date] Date the transaction was
posted to the credit card's
[Expense].[Credit Card systems
Transactions].[Posted Date],
[Expense].[Credit Card
Transactions].[Posted Date]
[Expense].[Entry
Information].[Reimbursement
Currency], [Expense].[Credit
Card
Transactions].[Reimbursement
Currency]
This report lists the top ten employees with the highest amount of unassigned or
unsubmitted company card transactions.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Unsubmitted:
Employee last name, first
name, and middle initial
Unsubmitted:
[Expense].[Entry NOTE: Employees may
Information].[Expense Type] change the default
expense type after they
assign the credit card
transaction to and expense
report.
Unsubmitted:
Expense type assigned to
the expense
Report Prompts
Options Prompt
• Payment Types: Used to filter the report by the method(s) by which the employees
paid for the expenses
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Payment Type <Payment [Expense].[Credit Card Type of card used for the
Type> Accounts].[Payment Type] transaction, for example,
AMEX Corporate Card
Table of Contents
Chapter 3: Folder – Administration ..................................................................... 3-1
Report: Accounting Reconciliation ........................................................................... 3-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Authorized Approver Details ....................................................................... 3-3
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Bank Statement Reconciliation .................................................................... 3-6
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Billed Transaction Reconciliation - Detail (Calendar Month) ............................. 3-8
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Billed Transaction Reconciliation - (Calendar Month) .................................... 3-10
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Employee Bank Account Status ................................................................. 3-12
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Employee Details .................................................................................... 3-14
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Employee Roles ...................................................................................... 3-16
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense and Travel Overview ................................................................... 3-20
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Reports By Country .................................................................... 3-26
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Invoice Billed Transaction Reconciliation - Detail (Calendar Month) ................ 3-28
Available to: Analysis Intelligence
Uses: Invoice Data Travel / TripLink Data
Report: Invoice Billed Transaction Reconciliation - (Calendar Month) ......................... 3-29
Available to: Analysis Intelligence
Uses: Invoice Data Travel / TripLink Data
Report: System Activity Report ............................................................................ 3-31
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Travel Rule Class .................................................................................... 3-37
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
December 8, 2018 Added additional information about report prompts and reports to the following
reports:
• Employee Roles
• Expense Reports by Country
• System Activity Report
• Travel Rule Class
• TripIt Expense Authorizations by Employee
• TripIt Travel Authorizations by Employee
• User Rating Summary – Expense
• User Rating Summary – Travel
July 21, 2018 Updated image of the Prompts page for the Employee Details report
September 18 2017 Updated two of the Expense and Travel Overview report images to show the
new bar graphs that replaced the former pie charts
March 18 2017 Updated the prompt information for the Authorized Approver Details report
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report provides administrators visibility into report payees, which Concur Pay created
payment demands, that have been extracted to their accounting system in a given
accounting extract job, but have not been paid yet.
Report Prompts
Report Output
This report provides administrators a list of all Authorized Approvers and Cost Object
Approvers, as well as their associated groups, limits, etc.
Report Prompts
The report user selects the approver type and hierarchy 1. Also required to generate the
report, the report user must enter the cost center or select either the hierarchy 2 level or
the hierarchy 3 level.
NOTE: If the Hierarchy 1 prompt is empty, the Prompts page for the Authorized Approver
Details report only requires users to select an approver type from the Approver Type
prompt to generate the report.
For Authorized Approvers, the report user selects one of the following approver types:
• Expense Report
• Payment Request
• Purchase Request
• Request
For Cost Object Approvers, the report user selects one of the following approver types:
• Report Cost Object
• Payment Request Cost Object
• Purchase Request Cost Object
• Request Cost Object
Report Output
This report provides administrators visibility into the report payees paid for a given funding
account withdrawal.
Report Prompts
Report Output
This report allows clients to reconcile their invoices using Analysis/Intelligence. Note the
following:
• The billing cycle follows the calendar month.
• We calculate the total number of transactions off the Billing query subject.
• This report includes all submitted reports (including deleted reports).
• This report can be executed in two ways. It is a drill through from Billed Transaction
Reconciliation (Calendar Month). It can also be run as a stand-alone report.
• This report does not include centrally billed statement transactions.
Report Prompts
Report Output
This report allows clients to reconcile their invoices using Analysis/Intelligence. Note the
following:
• The billing cycle follows the calendar month.
• We calculate the total number of transactions off the Billing query subject.
• This report includes all submitted reports (including deleted reports).
• This report does not include centrally billed statement transactions.
Report Prompts
Report Output
This report provides administrators visibility into employees for a given Employee Group
with bank accounts with errant data or who do not have active bank accounts.
Report Prompts
Report Output
This report provides basic information about employees, their approvers, organizational
units, and custom fields that may be populated. It is useful as a reference to look up values
populated in some of the configurable fields that are managed by other Concur solutions. It
is also useful to modify the column heading literals to indicate how the custom field was
configured (for example, org unit 3 contains department).
Report Prompts
Report Output
This report lists all employees and all roles. You can search for specific employees (to list
the associated roles) or roles (to list the associated employees). You can group by employee
or role.
! IMPORTANT: You may also see "secondary" roles. Those roles are not yet in use.
Report Prompts
Grouping Prompt
• Group On: Used to select whether to group the report by role or employee
Options Prompts
• Roles: Used to filter the report by the role(s) assigned to the employees
• Employees: Used to filter the report by the employee name
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report is a combination of multiple individual metrics that all executive level users to
quickly view travel and expense metrics in a single view.
Report Prompts
Report Output
This report displays the total number of expense reports filed on a country-by-country
basis.
Report Prompts
Options Prompt
• Countries: Used to filter the report by the employee country(ies)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report will allow users to match the Invoice transactions with the billing invoice from
Concur, similar to the Billed Transaction Reconciliation - Details reports in Expense. This
report can be executed in two ways. It is a drill through from Invoice Billed Transaction
Reconciliation (Calendar Month). It can also be run as a stand-alone report.
Report Prompts
Report Output
This report will allow the user to match the Invoice transactions with the billing invoice from
Concur, similar to the Billed Transaction Reconciliation reports for Expense.
Report Prompts
Report Output
This report displays the system activity for Expense Reports during a specific time period.
Activity Count on the report is based on the number of activities, such as Report Created,
Report First Submitted, Report Last Submitted, Report First Approved, Report Sent for
Payment, or Report Paid, that occurred during the selected date and time range. Activity
Count is not based on the number of expense reports that were touched during the selected
time period.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
System Activity
Activity Count <Activity Count Count ([Report ID] for [Activity Count of reports by
by Hour by Hour> Date], [Hour]) hour that were created,
first submitted for
approval, last submitted
for approval, first
approved, sent for
payment, or paid
Activity Date, <#Activity cast([Activity Date TS] as date) Every one-hour range
Hour Range Date#> Case when [Hour] ='0' then '12:00 for a 24-hour period
<#Hour AM - 12:59 AM'
Range#> when [Hour] ='1' then '1:00 AM -
1:59 AM'
when [Hour] ='2' then '2:00 AM -
2:59 AM'
when [Hour] ='3' then '3:00 AM -
3:59 AM'
when [Hour] ='4' then '4:00 AM -
4:59 AM'
when [Hour] ='5' then '5:00 AM -
5:59 AM'
when [Hour] ='6' then '6:00 AM -
6:59 AM'
when [Hour] ='7' then '7:00 AM -
7:59 AM'
when [Hour] ='8' then '8:00 AM -
8:59 AM'
when [Hour] ='9' then '9:00 AM -
9:59 AM'
when [Hour] ='10' then '10:00 AM
- 10:59 AM'
when [Hour] ='11' then '11:00 AM
- 11:59 AM'
when [Hour] ='12' then '12:00 PM
- 12:59 PM'
when [Hour] ='13' then '1:00 PM -
1:59 PM'
when [Hour] ='14' then '2:00 PM -
2:59 PM'
when [Hour] ='15' then '3:00 PM -
3:59 PM'
when [Hour] ='16' then '4:00 PM -
4:59 PM'
when [Hour] ='17' then '5:00 PM -
Activity Date <Activity Date> cast([Activity Date TS] as date) Date that a report was
created, first submitted
for approval, last
submitted for approval,
first approved, sent for
payment, or paid
Activity Count <Activity Count count ([Report ID] for [Activity Count of reports by day
by Day by Day> Date]) that were created, first
submitted for approval,
last submitted for
approval, first
approved, sent for
payment, or paid
Hour Range <Hour Range> Case when [Hour] ='0' then '12:00 Every one-hour range
AM - 12:59 AM' for a 24-hour period
when [Hour] ='1' then '1:00 AM -
1:59 AM'
when [Hour] ='2' then '2:00 AM -
2:59 AM'
when [Hour] ='3' then '3:00 AM -
3:59 AM'
when [Hour] ='4' then '4:00 AM -
4:59 AM'
when [Hour] ='5' then '5:00 AM -
5:59 AM'
when [Hour] ='6' then '6:00 AM -
6:59 AM'
when [Hour] ='7' then '7:00 AM -
7:59 AM'
when [Hour] ='8' then '8:00 AM -
8:59 AM'
when [Hour] ='9' then '9:00 AM -
Activity Count <Activity Count Count ([Report ID] for [Activity Count of reports by
by Hour by Hour> Date], [Hour]) hour that were created,
first submitted for
approval, last submitted
for approval, first
approved, sent for
payment, or paid
Activity Date <Activity Date [Union1].[Activity Date TS] Date that a report was
TS> created, first submitted for
approval, last submitted
for approval, first
approved, sent for
payment, or paid
Activity Type <Activity Type> [Union1].[Activity Type] Type of report activity; i.e.
created, first submitted for
approval, last submitted
for approval, first
approved, sent for
payment, or paid
This report lists all employees associated with travel configurations and travel rule classes.
It can be used to validate that employees are associated with the correct configuration
choices while implementing the system or while implementing new configuration options.
This helps the travel manager determine which travelers must adhere to the rules of a given
travel class.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Rule Class <Rule Class> [Travel].[Trips].[Rule Class] Rule class used by the
employee booking the trip
This report allows integrated Expense only clients to view which employees at their
company have enabled TripIt integration.
Report Prompts
None.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report allows integrated Travel and Expense clients to view which employees at their
company have enabled TripIt integration for Travel.
Report Prompts
None.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report allows clients to see how satisfied their users are with Concur Expense. Armed
with direct feedback, administrators can identify consistent pain points and make policy
changes to provide a better user experience.
Report Prompts
The report user can select the date range and elect to see all feedback or only the feedback
with comments.
• Start Date: Used to filter the report by a defined start date that the survey was
taken by the user
• End Date: Used to filter the report by a defined end date that the survey was taken
by the user
• Feedback Type: Used to select whether to show all feedback or show only
feedback with comments”
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Survey Date ParamDisplayValue('p_StartDate')+' ' and Displays the date range from the
between ' '+ParamDisplayValue('p_EndDate') Start Date and End Date
prompts on the Prompts page
Overall Rating average([All].[Overall Rating] for report) Displays the average of the
Average Overall Rating total of the
report
Survey Date <Survey Date> [Expense].[User Rating Date the survey was taken
Information].[Survey Date] by the user
This report allows clients to see how satisfied their users are with Concur Travel. Armed
with direct feedback, Travel Managers can identify consistent pain points and make policy
changes to provide a better user experience.
Report Prompts
The report user can select the date range and elect to see all feedback or only the feedback
with comments.
• Start Date: Used to filter the report by a defined start date that the survey was
taken by the user
• End Date: Used to filter the report by a defined end date that the survey was taken
by the user
• Feedback Type: Used to select whether to show all feedback or show only
feedback with comments”
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Survey Date ParamDisplayValue('p_StartDate')+' ' and Displays the date range from the
between ' '+ParamDisplayValue('p_EndDate') Start Date and End Date
prompts on the Prompts page
Overall Rating average([All].[Overall Rating] for report) Displays the average of the
Average Overall Rating total of the
report
Survey Date <Survey Date> [Travel].[User Rating Date the survey was taken
Information].[Survey Date] by the user
Table of Contents
Chapter 4: Folder – Audit .................................................................................... 4-1
Report: Audit Service Exception Categories .............................................................. 4-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Audit Service Exception Categories – Details ................................................ 4-4
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Audit Service Statistics - Details ................................................................. 4-8
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Audit Service Statistics By Reporting Group ................................................ 4-12
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Audit Summary by Employee .................................................................... 4-19
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Audit Summary by Question ..................................................................... 4-22
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Audit Volumes ........................................................................................ 4-24
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Employee Audit Required Status ............................................................... 4-26
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Report Entry Exceptions ........................................................................... 4-29
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Report Header Exceptions ........................................................................ 4-32
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
August 17, 2019 Added additional information about the reports in the Audit folder
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
December 8, 2018 Updated images of the Audit Summary by Employee and Audit Summary by
Question for the new Entry Count and Report Count columns, and the
Amount column being renamed to Approved Entry Amount and Total
Report Amount.
November 4 2017 Added Report Prompts section to the Employee Audit Required Status report
for the new report prompt
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report provides a view of the distribution of audit exceptions found during the audit
process during a specified timeframe. It can be used to track audit volumes and analyze the
types of exceptions and their frequency of occurrence.
It captures the Failed Audit Instance Count, the Passed Instance Count, and the percentage
of Failed Audit Instances. Excluded are the audit entries where there is no report associated
to it.
NOTE: Concur Expense records every audit event associated with a report as an audit. If a
report is sent back to the employee and audited again when it is resubmitted, this
will count as a second separate audit event.
Report Prompts
This report allows the report user to filter audits performed within a range of audit start and
audit end dates.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Audit End Date ' ' + ParamDisplayValue('endDateParam') Displays the date range from
the Audit End Date prompt on
the Prompts page
Audit Instance <Audit Instance [Cliqbook Unsubmitted AIrfare Displays audit instance
Count Count> Details].[Purchased Date] count
Passed Audit <Passed Audit [Cliqbook Unsubmitted AIrfare Displays passed audit
Instance Count Instance Count> Details].[Start Date] instance count
Failed Audit <Failed Audit [Cliqbook Unsubmitted AIrfare Displays failed audit
Instance Count Instance Count> Details].[Transportation Vendor instance count
/ Hotel Property]
This report lists every expense report that has been audited for the given date along with
the audit reasons. It can be run with prompts from the reports folder or it can be run as a
drill-through report from the Audit Service Exception summary report, with parameters
passed from that report.
It captures the Failed Audit Instance Count, the Passed Instance Count, and the percentage
of Failed Audit Instances. Excluded are the audit entries where there is no report associated
to it.
NOTE: Concur Expense records every audit event associated with a report as an audit. If a
report is sent back to the employee and audited again when it is resubmitted, this
will count as a second separate audit event.
Report Prompts
This report allows the report user to filter audits performed within a range of audit start and
audit end dates.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Audit End Date ' ' + ParamDisplayValue('endDateParam') Displays the date range from
the Audit End Date prompt on
the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
WHEN
ParamDisplayValue('reasonKeyParam') IS
NOT MISSING THEN
ParamDisplayValue('reasonKeyParam')
WHEN
ParamDisplayValue('reasonNameParam') IS
NOT MISSING THEN
ParamDisplayValue('reasonNameParam')
END
Audit Key <Audit Key> [Expense].[Concur Audit Displays the audit key
Service].[Audit Key]
Audit Start Date <Audit Start [Expense].[Concur Audit Displays the audit start
Date> Service].[Audit Start Date] date
Audit End Date <Audit End [Expense].[Concur Audit Displays the audit end date
Date> Service].[Audit End Date]
Audit Status <Audit Status> [Expense].[Concur Audit Displays the audit status
Service].[Audit Status]
Audit Instance <Audit Instance [Expense].[Concur Audit Displays the audit instance
Count Count> Service].[Audit Instance Count] count
Total Report <Total Report [Expense].[Report Header Displays the total amount
Amount Amount> Information].[Total Report of the expense
Amount (rpt)]
This report displays the report details of the reports that were audited by the Concur Audit
Service.
This report can be executed directly from the Audit directory or by clicking the Audit
Instance Count link on the Audit Service Statistics by Group report.
NOTE: The Audit Service Statistics – Details reports might have slightly different numbers
than the Audit Service Statistics Summary and Audit Service Statistics by Reporting
Group. If a report has been audited and then deleted, the Audit Instance is counted
and will be included on the Audit Service Statistics Summary and Audit Service
Statistics by Reporting Group reports. However, since the report was subsequently
deleted, the report details for the report will not be available for viewing in the Audit
Service Statistics Details report.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Audit Key <Audit Key> [Expense].[Concur Audit Displays the audit key
Service].[Audit Key]
Audit Start Date <Audit Start [Expense].[Concur Audit Displays the audit start
Date> Service].[Audit Start Date] date
Audit End Date <Audit End [Expense].[Concur Audit Displays the audit end date
Date> Service].[Audit End Date]
Audit Status <Audit Status> [Expense].[Concur Audit Displays the audit status
Service].[Audit Status]
Is Extracted <Is Extracted> WHEN 'A_RESU' THEN 'Y' Displays a 'Y' or 'N'
Audit Exception <Audit Exception "CASE [Expense].[Report Displays the audit expense
Count Count> Header Information].[Payment count
Status Legacy Key]
Total Report <Total Report WHEN 'P_PAID' THEN 'Y' Displays the total amount
Amount Amount> of the expense
This report displays the number of instances performed by the Concur Audit Service,
grouped by the company's reporting groups.
This report can be executed directly from the Audit directory or by clicking the
Passed/Failed link on the Audit Service Statistics Summary report.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Audit Status <Audit Status> [Expense].[Concur Audit Displays the audit status
Service].[Audit Status]
Reporting Group <Reporting CASE Displays text
Group> WHEN [Expense].[Report
Header Information].[Report
Key] is missing OR
[Expense].[Report Header
Information].[Report Key] = -1
THEN 'Reports Deleted Post-
Audit'
WHEN ([Expense].[Report
Header Information].[Reporting
Group] = '' OR
[Expense].[Report Header
Information].[Reporting Group]
is missing) AND
[Expense].[Report Header
Information].[Report Key] > -1
THEN 'Global'
ELSE [Expense].[Report Header
Information].[Reporting Group]
END
Audit Instance <Audit Instance [Expense].[Concur Audit Displays the audit instance
Count Count> Service].[Audit Instance Count] count
This report displays the number of instances performed by the Concur Audit Service and a
pass/fail breakdown of those instances over a user-defined period of time.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Audit End Year <Audit End extract(year from Displays the audit end year
Year> ([Expense].[Concur Audit
Service].[Audit End Date]))
Audit Instance <Audit Instance [Expense].[Concur Audit Displays the audit instance
Count Count> Service].[Audit Instance Count] count
This report will present the user with the number of audited reports or line items by
Employee. This will allow administrators to quickly see how their failure corresponds to the
employees submitting reports. This will allow better training opportunities to specific
employees with the goal of reducing the total number of Audit rejections.
Report Prompts
Report Output
NOTE: When Report Questions is selected for the Report/Line Item Question(s) prompt
on the Prompts page, the Report Count column and Total Report Amount column are
displayed on the report.
When Line Item Questions is selected for the Report/Line Item Question(s) prompt on
the Prompts page, the Entry Count column and the Approved Entry Amount column are
displayed on the report.
Data Item
Data Item Expression Data Item Description
Label/Name
Report Count <Report Count> [Report ID] Displays the report count
This report will present the user with the number of audited reports or line items by
question. This will allow administrators to quickly see how their failure corresponds to the
questions being investigated. This will allow better training opportunities to reduce the total
number of Audit rejections.
Report Prompts
Report Output
NOTE: When Report Questions is selected for the Report/Line Item Question(s) prompt
on the Prompts page, the Report Count column and Total Report Amount column are
displayed on the report.
When Line Item Questions is selected for the Report/Line Item Question(s) prompt on
the Prompts page, the Entry Count column and the Approved Entry Amount column are
displayed on the report.
Report Count <Report Count> [Report Level Items].[Report Displays the report ID
ID]
Reject Question <Reject Question [Report Level Items].[Rejected Displays the rejected
Count Count> Question Count] question count
This report will present the user with the number of audited reports and line items by
month. It will also have the number of rejected reports and line items. This will allow
administrators to quickly see how their volume corresponds to the number of failures.
Report Prompts
Report Output
Rejected <Rejected Count Count Distinct, case when Displays the distinct report
Reports Report Level> [Expense].[Expense Report ID
Audit].[Status Code]
='AUDITWB_WF_FAIL' then
[Report ID] else null end
This report will show the “Audit Required” status of an employee, which gives administrators
better insight and visibility into their Audit configuration.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report provides statistics about the exceptions that are captured at the expense entry
level for selected years and exception types, allowing long-term trend analysis of the types
of exceptions that are being detected in submitted expense reports. The report output
includes data only on submitted reports.
Report Prompts
The report user can select exceptions and years in order to narrow the report results. These
prompts are optional.
Report Output
The columns at the far left side show the exception level, then the text description of the
exception is the next column. The statistics for each exception type are presented by year in
order to analyze trends of occurrences of exceptions.
Data Item
Data Item Expression Data Item Description
Label/Name
This report shows the year-by-year exceptions that were created most frequently and the
number of associated expense reports at the expense-header level.
Report Prompts
The report user can select exceptions and years in order to narrow the report results. These
prompts are optional.
Report Output
The columns at the far left side show the exception level, then the text description of the
exception is the next column. The statistics for each exception type are presented by year in
order to analyze trends of occurrences of exceptions.
Data Item
Data Item Expression Data Item Description
Label/Name
Table of Contents
Chapter 5: Folder – Carbon Footprint .................................................................. 5-1
Report: Air Carbon Footprint - Detail ....................................................................... 5-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Air Carbon Footprint - Summary ................................................................. 5-7
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: High Usage - Summary ............................................................................ 5-14
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
December 8, 2018 Added additional information about report prompts and reports to the reports
in the Carbon Footprint folder
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
If the duration of the flight is 4 hours or longer, it is considered a long-haul flight. If the
flight is less than 4 hours, it is considered a short-haul flight.
Report Prompts
Options Prompts
• Distance Units: Used to select if the distance should be shown in miles or
kilometers
• Weight Units: Used to select if the weight should be shown in pounds or kilograms
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
THEN [Travel].[Air
Segments].[Distance (km)]
ELSE [Travel].[Air
Segments].[Distance (miles)]
END
If the duration of the flight is 4 hours or longer, it is considered a long-haul flight. If the
flight is less than 4 hours, it is considered a short-haul flight.
Report Prompts
Options Prompts
• Top Ranking: Used to define the number of top categories to rank
• Weight Units: Used to select if the weight should be shown in pounds or kilograms
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
ELSE
END
This report provides a snapshot of the highest categories for carbon emissions.
Report Prompts
Options Prompts
• Top Ranking: Used to define the number of top categories to rank
• Distance Units: Used to select if the distance should be shown in miles or
kilometers
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Table of Contents
Chapter 6: Folder – Company Billed Cards ........................................................... 6-1
Report: Card Program Summary............................................................................. 6-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Company Billed Transaction Reconciliation (Calendar Month) .......................... 6-2
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Company Billed Transaction Reconciliation - Detail (Calendar Month) ............... 6-4
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Transactions By Statement ......................................................................... 6-6
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Unassigned Company Billed Transactions ..................................................... 6-8
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Revision History
Date Notes / Comments / Changes
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
July 29 2017 Added the Company Billed Transaction Reconciliation - Detail (Calendar Month)
report
April 22 2017 Added the Company Billed Transaction Reconciliation (Calendar Month) report
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report will show all Card Programs and associated details that have been configured for
a given company.
Report Prompts
Report Output
This report provides a summary of the Company Bill Statement transactions billed for a
period to assist with reconciling purchasing card transactions.
NOTE: This report is for companies that have the Company Bill Statement feature enabled
and use purchasing card programs.
Report Prompts
Report Output
This report provides the details of the Company Bill Statement transactions billed for a
period to assist with reconciling purchasing card transactions.
NOTE: This report is for companies that have the Company Bill Statement feature enabled
and use purchasing card programs.
Report Prompts
Report Output
This report will display all transactions that have been made and assigned to a Statement
Report during a given billing period. This will enable Card Program Administrators to quickly
and efficiently validate card transactions.
Report Prompts
Report Output
This report will display all Company Billed card transactions that have not yet been assigned
to a Statement report. Since the Statement Report is created automatically, this will be an
infrequent scenario that only occurs when a user specifically removes a transaction from the
Statement Report.
Report Prompts
Report Output
Table of Contents
Chapter 7: Folder – Compliance........................................................................... 7-1
Report: Air Analysis: Concur Travel vs. Agency Summary .......................................... 7-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Airfares Expensed Not Booked in Concur Travel ............................................ 7-9
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Attendee Analysis.................................................................................... 7-12
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Attendee Details ..................................................................................... 7-15
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Attendee Summary ................................................................................. 7-19
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Car Rentals Expensed Not Booked in Concur Travel ..................................... 7-23
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Concur Travel Hotel Bookings ................................................................... 7-26
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Employee Exceptions - Details .................................................................. 7-29
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Exception Analysis ...................................................................... 7-32
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Exception Analysis (with Comments)............................................. 7-36
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Health Care Attendee Spending ................................................................ 7-40
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Hotel Expense Exceeds Negotiated Rate ..................................................... 7-45
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Hotel Stays Expensed Not Booked in Concur Travel ..................................... 7-49
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Non-Concur Travel Hotel Bookings ............................................................ 7-52
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Past Hotel Reservations with Rates in Excess of Negotiated Rates ................. 7-55
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Report Entry Exceptions Details Report ...................................................... 7-60
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Top Exception Violators ............................................................................ 7-64
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Travel Adoption ...................................................................................... 7-67
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Travel Policy Exceptions ........................................................................... 7-71
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Travelers Not Using Concur Travel ............................................................. 7-76
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Upcoming Hotel Reservations with Rates in Excess of Negotiated Rate ........... 7-79
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
February 20, 2020 Added the report prompt descriptions and the Report Header and Footer and
Report Data Items tables for the new Travel Adoption report.
February 14, 2020 Added the new Travel Adoption report and removed the Adoption (Air, Car,
Hotel) and Air Adoption By Month reports.
With the February 2020 release, the Adoption (Air, Car, Hotel) and Air
Adoption By Month reports in the Compliance folder were combined into one
report, the new Travel Adoption report.
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
November 17, 2018 Updated the images of the Travel Policy Exceptions report and updated the
prompt descriptions.
September 17, 2018 The September release has moved to September 22, 2018.
September 15, 2018 Updated the description of the Number of Exceptions field for the Top
Exception Violators report
May 17, 2018 Added additional information about report prompts and reports to the reports
in the Compliance folder
April 23, 2018 Added additional information about report prompts and reports to the reports
in the Compliance folder
July 29 2017 Added "Report" to the Report Entry Exceptions Details Report name
July 8 2017 Corrected "Available to" information for the Health Care Attendee Spending
report
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report provides information about lost savings due to trips not booked online. The
prompts allow the administrator to filter the results on selected organizational units and to
show trips for selected travel configurations and rule classes.
It shows the number of trips booked in Travel that had air segments (not including voided
tickets), the total spend, plus cost per ticket. It also shows the number of trips booked via
an agent, the total spend, cost per agent ticket, and the difference between Travel and
agent ticket prices.
The Lost Savings is the average savings per ticket difference times the total number of
agent-booked tickets.
The final column is the percentage of total tickets containing air that were booked in Travel.
Note again that voids are excluded from this report and do not show up in the ticket count
or the averages.
Report Prompts
Options Prompts
• Travel Config: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate and select from a list of rule classes
used by the employee(s) booking the trip
• Department: Used to filter the report by specific department(s) within the
organization
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Concur Travel <Concur Travel COUNT (DISTINCT CASE WHEN Count of trips with air
Trips with Air Trips with Air> [Travel].[Trips].[Is Cliqbook booked using Concur
Booked Trip] = 'Y' AND Travel
[Travel].[Reservations and
Tickets].[Expense Type Legacy
Key] = 'AIR' THEN
[Travel].[Trips].[Trip Key] ELSE
NULL
END for [Trip Type])
Num. Concur <Num. Concur COUNT(DISTINCT CASE WHEN Count of air tickets booked
Travel Air Travel Air [Travel].[Trips].[Is Cliqbook using Concur Travel
Tickets Tickets> Booked Trip] = 'Y' AND
[Travel].[Reservations and
Tickets].[Expense Type Legacy
Key] = 'AIR' THEN
[Travel].[Reservations and
Tickets].[Trip Booking Key]
ELSE NULL
END for [Trip Type])
Avg. Concur <Avg. Concur [Total Concur Travel Fares Average cost of air tickets
Travel Ticket Travel Ticket> Amount]/[Num. Concur Travel booked using Concur
Air Tickets] Travel
Agent Booked <Agent Booked COUNT (DISTINCT CASE WHEN Count of trips with air
Trips with Air Trips with Air> [Travel].[Trips].[Is Cliqbook booked not using Concur
Booked Trip] = 'N' AND Travel
[Travel].[Reservations and
Tickets].[Expense Type Legacy
Key] = 'AIR' THEN
[Travel].[Trips].[Trip Key]
ELSE NULL END for [Trip Type])
Num. Agent Air <Num. Agent Air COUNT(DISTINCT CASE Count of air tickets booked
Tickets Tickets> WHEN [Travel].[Trips].[Is not using Concur Travel
Cliqbook Booked Trip] = 'N'
AND [Travel].[Reservations and
Tickets].[Expense Type Legacy
Key] = 'AIR' THEN
[Travel].[Reservations and
Tickets].[Trip Booking Key]
ELSE NULL END for [Trip Type])
Avg. Agent <Avg. Agent [Total Agent Fares Average cost of air tickets
Ticket Ticket> Amount]/[Num. Agent Air booked not using Concur
Tickets] Travel
Concur Travel <Concur Travel [Concur Travel Trips with Percentage of trips booked
Adoption Adoption> Air]/([Concur Travel Trips with using Concur Travel
Air] + [Agent Booked Trips with
Air])
Summary Total(Concur [Concur Travel Trips with Air] Total sum of Concur
Travel Trips with Travel Trips with Air
Air) column
Summary Total(Total [Total Concur Travel Fares Total sum of Total Concur
Concur Travel Amount] Travel Fares Amount
Fares Amount) column
Summary Overall Average total([Total Concur Travel Fares Overall average cost of air
Concur Travel Amount] for tickets booked using
Ticket report)/total([Num. Concur Concur Travel
Travel Air Tickets] for report)
Summary Total(Agent [Agent Booked Trips with Air] Total sum of Agent
Booked Trips Booked Trips with Air
with Air) column
Summary Total(Num. [Num. Agent Air Tickets] Total sum of Num. Agent
Agent Air Air Tickets column
Tickets)
Summary Total(Total Agent [Total Agent Fares Amount] Total sum of Total Agent
Fares Amount) Fares Amount column
Summary Overall Average total([Total Agent Fares Overall average cost of air
Agent Ticket Amount] for tickets booked not using
report)/total([Num. Agent Air Concur Travel
Tickets] for report)
Summary Overall Adoption total([Concur Travel Trips with Overall percentage of trips
Air] for report)/(total([Concur booked using Concur
Travel Trips with Air] for report) Travel
+ total([Agent Booked Trips
with Air] for report))
This report displays airfare expenses that have been expensed through Concur Expense but
were not booked in Travel.
Report Prompts
Options Prompt
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ParamDisplayValue('Date Sent for Displays the date range entered
Date Payment') in the Sent for Payment Date
prompt on the Prompts page
This report provides a summary of all expense types with attendees, grouped by the
employee who submitted the expense report.
Report Prompts
Year Prompts
• From: Used to filter the report using a defined begin date that expenses were
reimbursed to the employee(s)
• To: Used to filter the report using a defined end date that expenses were reimbursed
to the employee(s)
• Earliest Date: Used to filter the report using the earliest date that expenses were
reimbursed to the employee(s)
• Latest Date: Used to filter the report using the latest date that expenses were
reimbursed to the employee(s)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for <Sent for [Expense].[Report Dates and Date the expense report
Payment Date Payment Date> Statuses].[Sent for Payment was extracted from the
Date] expense system for
payment in another
accounting system (such
as Accounts Payable or
Payroll)
This report shows the spending by employees and attendee information for expenses that
have associated attendees, typically for meal or entertainment expense types. This report
can be run to provide the total picture or for a selected set of expense reports that
represent money being spent by an employee to cover expenses for fellow employees or
non-employee clients or prospective clients.
Report Prompts
There are a number of optional prompts provided in order to narrow the report results. The
user can select a date range, a minimum cost, specific parent expense types, specific
expense type, selected employees, or selected attendees.
• Date the Report was Sent for Payment: Used to filter the report by the date
range the payment was sent for reimbursement to the employee(s)
• Select all Entries where the Cost per Attendee exceeds: Used to filter the
report to include attendees where the cost per attendee is more than a specified
minimum threshold (for example, to include employees with more than $1,000 in
spend, enter 1,001)
• Specify the Parent Expense Type(s) to filter the expense type list (optional):
Used to filter the Specify the Expense Type(s) to Include prompt by the expense
parent category
• Specify the Expense Type(s) to include (optional): Used to choose from a list
of expense types to filter the report on
• Specify the Employees to include (optional): Used to filter the report by the
name of the employee(s)
• Specify the Attendees(s) to include (optional): Used to filter the report by the
name of the attendee(s)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ParamDisplayValue('Sent for Payment Displays the date range entered
Date Date') in the Sent for Payment Date
prompt on the Prompts page
Submit Date Last Submitted [Expense].[Report Dates and Date that the expense
Date Statuses].[Last Submitted report was last submitted
Date] by the employee for
approval
Entry Date Transaction Date [Expense].[Entry Date that the expense was
Information].[Transaction Date] incurred
This report provides a summary view of spending on attendees by expense type, reporting
group, and currency. It provides one or more years of statistics, enabling long-term trend
analysis about expenses involving money spent by an employee to cover expenses for
fellow employees or non-employee clients or prospective clients.
Report Prompts
The user is prompted for the transaction year – multiple years or all years can be selected.
The user is prompted for the attendee currency – multiple currencies or all currencies can
be selected. These are optional prompts – all years and currencies are included if nothing is
selected.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report displays car rental expenses that have been expensed through Concur Expense
but were not booked in Travel.
Report Prompts
Options Prompt:
• Employee: Used to filter the report by name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ParamDisplayValue('Date Sent for Displays the date range entered
Date Payment') in the Sent for Payment Date
prompt on the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Arrival Date ' ' + ParamDisplayValue('startDate') Displays the date range entered
in the Arrival Date prompt on
the Prompts page
Hotel Country <Hotel Property [Travel].[Reservations and Full country name where
Country> Tickets].[Hotel Property the hotel property is
Country] located
Arrival Date <Start Date> [Travel].[Reservation and Date the trip begins
Ticket Dates].[Start Date] (month day, year format)
Departure Date <End Date> [Travel].[Reservation and Date the trip completes
Ticket Dates].[End Date] (Month Day, Year format)
This report lists all report header exceptions for a given employee. The typical use case will
be an Analysis user running the Top Exceptions Violators report. After viewing the results,
an employee is identified about whom the administrator requires more information.
A drill through is available from the Number of Exceptions and Employee column that
will open the new Employee Exceptions Details report. As with all of our drill throughs, this
report can also be run as a standalone report.
Report Prompts
Options Prompt
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Report Date <Report Date> [Expense].[Report Dates and Initial date that the
Statuses].[Report Date] expense report was
submitted by the employee
for approval
Report Name <Report Name> [Expense].[Report Header Name that identifies the
Information].[Report Name] expense report to which
the cash advance has been
applied
This report provides a list of exceptions for expenses based on a date range.
Report Prompts
• Sent for Payment Date: Used to filter the report by the date range the payment
was sent for reimbursement to the employee(s)
• Selected Employee(s) (optional): Used to filter the report by the name of
employee(s) who booked trips
• Select the Exceptions to Include (optional): Used to filter the report by
exception type(s)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
All Reports Sent ' ' + ParamDisplayValue('Date') Displays the date range entered
for Payment in the Sent for Payment Date
prompt on the Prompts page
N/A <Date Last if([Report Exceptions and Date that the expense
Submitted> Comments].[Report Key] is report was last submitted
null) then([Report Entry by the employee for
Exceptions and approval
Comments].[Date Last NOTE: If the employee
Submitted]) else ([Report submitted the report more
Exceptions and than once, for example,
Comments].[Date Last because it was returned to
Submitted]) the employee for
corrections, this date is the
date the report was last
submitted.
Transaction <Transaction [Report Entry Exceptions and Date the transaction was
Date Date> Comments].[Transaction Date] incurred
Expense Type <Expense Type> [Report Entry Exceptions and Expense type assigned to
Comments].[Expense Type] the expense
Vendor <Vendor> [Report Entry Exceptions and Vendor associated with the
Comments].[Vendor] expense
Entry Exception <Entry Exception [Report Entry Exceptions and Code that identifies the
Code Code> Comments].[Exception Code1] entry-level exception
associated to the audit rule
that was triggered
Entry Exception <Entry Exception [Report Entry Exceptions and Text description of the
Text Text> Comments].[Exception Text1] entry-level exception
Entry Exception <Entry Exception [Report Entry Exceptions and Indicates whether an
Cleared? Cleared?> Comments].[Cleared1] Expense Processor has
cleared the entry-level
exception
This report lists the exceptions for expenses based on a date range with detailed comments.
Report Prompts
• Sent for Payment Date: Used to filter the report by the date range the payment
was sent for reimbursement to the employee(s)
• Selected Employee(s) (optional): Used to filter the report by the name of
employee(s) who booked trips
• Select the Exceptions to Include (optional): Used to filter the report by
exception type(s)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
All Reports Sent ' ' + ParamDisplayValue('Date') Displays the date range entered
for Payment in the Sent for Payment Date
prompt on the Prompts page
N/A <Date Last if([Report Exceptions and Date that the expense
Submitted> Comments].[Report Key] is report was last submitted
null) then([Report Entry by the employee for
Exceptions and approval
Comments].[Date Last NOTE: If the employee
Submitted]) else ([Report submitted the report more
Exceptions and than once, for example,
Comments].[Date Last because it was returned to
Submitted]) the employee for
corrections, this date is the
date the report was last
submitted.
Commenter <Report [Report Exceptions and Last name, first name, and
Commenter’s Comments].[Commenter's middle initial of the
Name> Name] employee entering the
report-level comment
Transaction <Transaction [Report Entry Exceptions and Date the transaction was
Date Date> Comments].[Transaction Date] incurred
Expense Type <Expense Type> [Report Entry Exceptions and Expense type assigned to
Comments].[Expense Type] the expense
Vendor <Vendor> [Report Entry Exceptions and Vendor associated with the
Comments].[Vendor] expense
Entry Exception <Entry Exception [Report Entry Exceptions and Code that identifies the
Code Code> Comments].[Exception Code1] entry-level exception
associated to the audit rule
that was triggered
Entry Exception <Entry Exception [Report Entry Exceptions and Text description of the
Text Text> Comments].[Exception Text1] entry-level exception
Entry Exception <Entry Exception [Report Entry Exceptions and Indicates whether an
Cleared? Cleared?> Comments].[Cleared1] Expense Processor has
cleared the entry-level
exception
Commenter <Entry [Report Entry Exceptions and Last name, first name, and
Commenter’s Comments].[Commenter's middle initial of the
Name> Name] employee entering the
entry-level comment
This report will display the amount of money spend on a given attendee in the Health Care
industry. This report is assuming that the standard healthcare attendee record format is
being used. This report will help clients meet the reporting requirements for the Sunshine
Act.
Report Prompts
Options Prompts
• Attendee Type: Used to filter the report by the type of attendee who traveled (for
example, Employee, Client, Guest, etc.)
• Attendee Names: Used to filter the report by the name of the attendee(s) who
traveled
• Institutions/Practices: Used to filter the report by the name of the organization
that the attendee is affiliated with
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report lists all hotel expenses sent for payment within a selected timeframe, for which
the expense amount is greater than a negotiated rate in Travel. With this information, an
administrator can alert the company's travelers to be more aware of negotiated rates being
honored and contact the properties to ensure future savings and potentially to get credits.
Report Prompts
Options Prompts
• Average Tax Percentage: Used to filter the report by a defined average tax rate of
the car rental expenses (for example, for expenses with an average tax percentage
of 20%, enter 20)
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ' ' + ParamDisplayValue('Date Sent for Displays the date range entered
Date Payment') in the Sent for Payment Date
prompt on the Prompts page
Average Tax ' ' + ParamDisplayValue('Tax Rate') + '%' Displays the tax rate entered in
Percentage the Average Tax Percentage
prompt on the Prompts page
This report lists all hotel stays sent for payment within a selected timeframe, which were
not booked using Travel or arranged through a travel agency and captured within Concur’s
solutions.
Report Prompts
Options Prompt
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ' ' + ParamDisplayValue('Date Sent for Displays the date range entered
Date Payment') in the Sent for Payment Date
prompt on the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
This report identifies travelers who have overnight stays but do not have hotel reservations
in the system that correspond to the trip. It provides several benefits:
• Provides visibility to leakage
• Allow travel managers a way to determine where their travelers are in case of
disaster
• Provides metrics to be used in hotel rate negotiations
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Arrival Date ' ' + ParamDisplayValue('startDate') Displays the date range entered
in the Arrival Date prompt on
the Prompts page
Hotel Country <Hotel Property [Travel].[Reservations and Full country name where
Country> Tickets].[Hotel Property the hotel property is
Country] located
Arrival Date <Start Date> [Travel].[Reservation and Date the trip begins
Ticket Dates].[Start Date] (month day, year format)
Departure Date <End Date> [Travel].[Reservation and Date the trip completes
Ticket Dates].[End Date] (Month Day, Year format)
This report shows potential refunds from past hotel stays based on rates charged above
your negotiated rate.
Report Prompts
• Stay Start Date Range: Used to filter the report by the date range of the hotel
check-in date
• Country (optional): Used to filter the report by the country(ies) where the hotel
property is located
• Booking Source (optional): Used to filter the report by the source(s) of the
booking (for example, Sabre, Apollo)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
All Hotel Stays ParamDisplayValue('Start Date') Displays the date range entered
in the Stay Start Date Range
prompt on the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
Rule Class <Rule Class> [Travel].[Trips].[Rule Class] Rule class used by the
employee booking the trip
Rate per Night <Rate per [Travel].[Reservations and Daily/Nightly rate (for
Night> Tickets].[Booking Rate] example, 100.00 per
night)
This report provides a detailed list of all Report Entry exceptions for employees over a user-
defined timeframe. Users also have the option of selecting a single employee when running
this report.
Report Prompts
Employee Prompt
• Employee: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Report Date <Report Date> [Expense].[Report Dates and Initial date that the
Statuses].[Report Date] expense report was
submitted by the employee
for approval
This report shows the 10 employees with the highest number of report header exceptions
identified by the system on expense reports submitted during a specified timeframe.
Report Prompts
Options Prompts
• Minimum Total Number of Exceptions: Used to filter the report by a defined
minimum total number of exceptions per employee (for example, to show employees
with no less than 200 exceptions, enter 200)
• Minimum Total Exception Amount: Used to filter the report by a defined
minimum total amount of exception costs per employee (for example, to show
employees with no less than $5,000 in exception costs, enter 5,000)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report provides visibility into the total travel adoption for your employees. The report
includes adoption rate information for air, car, hotel and rail trips.
The report's trip count is based on the air, car, hotel, and rail segment reservations. The
report indicates the number of trips that are booked using Concur Travel versus the number
of agent-booked trips.
Report Prompts
• Purchase Date: Used to filter the report by the date range of the trip purchase date
(Month Day, Year format)
• Department (optional): Used to filter the report by specific department(s) within
the organization
• Expense Type: Used to filter the report by trip segment type
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Purchased Year <#Purchased [Travel].[Reservation and Calendar year the trip was
Year#> Ticket Dates].[Purchased Year] purchased (for example,
2010)
Concur Travel <Concur Travel [Union1].[Concur Travel Booked Count of trips booked
Booked Trips Booked Trips> Trips] using Concur Travel
Agent Book <Agent Booked [Union1].[Agent Booked PH] Count of trips booked
Trips PH> using a travel agency (for
example, CWT, AMEX,
WTI)
Booking Source <Itinerary [Union1].[Itinerary Source] Where the trip was booked
Source> (for example, Concur
Travel)
Booking Amount <Booking For Concur Travel Trips: Sum of the booking
Amount> CASE WHEN [Travel].[Trips].[Is amount and tax for trips
Cliqbook Booked Trip]= 'Y' booked in Concur Travel
THEN ([Travel].[Reservations and agency-booked trips in
and Tickets].[Booking Amount the reporting currency
(reporting currency)])
ELSE 0
END
[Union1].[Booking Amount
(reporting currency)]
Concur Travel <Adoption Rate> [Concur Travel Booked Percentage of trips booked
Adoption Rate Trips]/([Agent Booked using Concur Travel
PH]+[Concur Travel Booked
Trips])
This report lists all users who have violated the company travel policy. It is based on the
Violation Code and Violation Reason values entered by the user when booking the trip.
Report Prompts
Options Prompt
• Violation Reason: Used to filter the report by the Violation Code and Violation
Reason which identifies why the trip was in company policy violation
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Date Booked <Entered Date> [qTripsBookingDecisions].[Enter Date the trip was booked
ed Date] (entered the Concur Travel
system)
This report lists the users who have never used Travel but have purchased one or more
agent-booked tickets. The report includes user's names and email addresses. This report
allows the report user to focus adoption efforts on targeted employees.
Report Prompts
• Purchase Date Range: Used to filter the report by the date range that the trips
were purchased
• Department (optional): Used to filter the report by specific department(s) within
the organization
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Number of <Agent Count> CASE WHEN [Is Cliqbook Count of the number of
Agent Trips Booked Trip] = 'N' THEN 1 ELSE trips booked not using
0 END Concur Travel
This report shows potential refunds for upcoming hotel stays based on your negotiated rate.
Report Prompts
Options Prompts
• Country: Used to filter the report by the country(ies) where the hotel property is
located
• Booking Source: Used to filter the report by the source(s) of the booking (for
example, Sabre, Apollo)
• Travel Config: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate and select from a list of rule classes
used by the employee(s) booking the trip
• Vendor: Used to filter the report by the name of the hotel vendor(s)
• Employee: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Rule Class <Rule Class> [Travel].[Trips].[Rule Class] Rule class used by the
employee booking the trip
Rate per Night <Rate per [Travel].[Reservations and Daily/Nightly rate (for
Night> Tickets].[Booking Rate] example, 100.00 per
night)
Table of Contents
Chapter 8: Folder – E-Receipt .............................................................................. 8-1
Report: Car Receipt Additional Spend Summary ....................................................... 8-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Car Receipt Details .................................................................................... 8-5
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: E-Receipt Enabled Employees ..................................................................... 8-7
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Hotel Receipt Additional Spend Summary ..................................................... 8-9
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Hotel Receipt Details ............................................................................... 8-13
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
January 18, 2020 Updated images of the Car Receipt Additional Spend Summary report.
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
December 8, 2018 Added additional information about report prompts and reports to the following
reports:
• Car Receipt Additional Spend Summary
• Hotel Receipt Additional Spend Summary
June 3 2017 Updated the image of the E-Receipt Status prompt for the E-Receipt Enabled
Employees Report and added additional information about the prompt
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
Travel Managers will use this report for two distinct purposes.
• First, they can use this to see whether or not their employees are being compliant
with company car rental policy. If employees are not supposed to be purchasing GPS
units, but there are 1000.00 a month being spent on them, there is a problem.
• This report will also provide Travel Managers with insight on Vendor compliance. If a
company has negotiated a discount/waiver for insurance, yet are being consistently
charged for it, they can quickly take action.
Report Prompts
Options Prompts
• Car Rental Vendors: Used to filter the report by the company(ies) providing the car
rental
• Distance Unit: Used to filter the report by the date range that the transactions were
incurred
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
N/A ParamDisplayValue('dateFieldParam'), ' ' Displays the date field and date
+ ParamDisplayValue('dateRangeParam') range from the Date Field and
Range prompts on the Prompts
page
Rental Location <Rental Location [Travel].[Rental Car Location the rental car was
Description> Receipts].[Rental Location returned to
Description]
This report allows users to quickly view details provided by car rental vendors who provide
e-receipts. E-Receipts provide an additional level of detail directly from the vendor and can
include information about optional costs incurred from the car rental (upgrades, GPS Units,
etc).
Report Prompts
Report Output
This report lists employees and whether e-receipts are enabled for each employee.
Report Prompts
Report Output
Travel Managers will use this report for three distinct purposes:
• They can use this to see whether or not their employees are being compliant with
hotel policy.
• They can monitor Vendor compliance. If a company has negotiated a discount/waiver
for parking, yet are being consistently charged for it, they can quickly take action.
• They can look at the information – by city – to see trends on additional fees to assist
in negotiation planning.
Report Prompts
Options Prompt
• Hotel Vendors: Used to filter the report by the parent companies of the vendors
(for example, Hilton Intl)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
N/A ParamDisplayValue('dateFieldParam') + ' ' Displays the date field and date
+ ParamDisplayValue('dateRangeParam') range from the Date Field and
Range prompts on the Prompts
page
This report will allow users to quickly view details provided by Hotel vendors who provide e-
receipts. E-Receipts provide an additional level of detail directly from the Vendor and can
include information about optional costs incurred from the hotel stay (upgrades, mini bar,
phone/internet, etc).
Report Prompts
Report Output
Table of Contents
Chapter 9: Folder – Expense Processing.............................................................. 9-1
Report: Airfare Booked But Not Yet Expensed .......................................................... 9-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Approver Statistics .................................................................................... 9-4
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Accounting Analysis ...................................................................... 9-8
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Entry Analysis ............................................................................ 9-11
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Entry Analysis Details (grouped by Employee) ................................ 9-15
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Entry Analysis Details (grouped by Expense Type) .......................... 9-19
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Summary by Employee and Year .................................................. 9-23
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Summary by Expense Type and Year ............................................ 9-26
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expenses With TripIt Itineraries ................................................................ 9-29
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Missing Receipt Audit ............................................................................... 9-32
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Payment Type Analysis ............................................................................ 9-34
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Reports Approved but Receipts Not Viewed ................................................ 9-39
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Top 10 Longest To Approve ...................................................................... 9-45
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Unsubmitted Expense Entry Analysis Details (grouped by Employee) ............. 9-47
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Unsubmitted Expense Entry Analysis Details (grouped by Expense Type) ....... 9-51
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Workflow Aging - Details .......................................................................... 9-55
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Workflow Cycle Times - Details ................................................................. 9-57
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Workflow Cycle Times – Summary by Manager ........................................... 9-65
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Workflow Cycle Times – Summary by Processor .......................................... 9-68
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
March 14, 2020 The Sent Date prompt on the Prompts page for the Expense Entry Analysis
(grouped by Employee) report was renamed to Sent for Payment Date.
Updated the image of the Prompts page for the report to show new Sent for
Payment Date prompt, and replaced the information about the Start Date
prompt with information about the Sent for Payment Date prompt in the
Date Range Prompt section.
August 17, 2019 Added additional information about the Payment Type Analysis report
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
December 8, 2018 Added additional information about report prompts and reports to the reports
in the Expense Processing folder
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report lists users with airline tickets that have not yet been expensed. This will allow
finance departments to identify liabilities and plan appropriately.
Report Prompts
Options Prompt
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Purchased Date <Purchased [Cliqbook Unsubmitted AIrfare Date the trip was
Date> Details].[Purchased Date] purchased (month day,
year format)
Departure Date <Departure [Cliqbook Unsubmitted AIrfare Date the trip begins
Date> Details].[Start Date] (month day, year format)
Ticket Status <Ticket Status> [Cliqbook Unsubmitted AIrfare Current status of the
Details].[Ticket Status] reserved ticket (for
example, Ticketed)
Ticket Number <Ticket ID> [Cliqbook Unsubmitted AIrfare Ticket number for the
Details].[Ticket ID] reserved air booking
This report provides expense report statistics data regarding quantities and extended cost
totals by approver.
Report Prompts
The user can select date range and reimbursement currency. These prompts are optional.
Options Prompt
• Reimbursement Currency: Used to filter the report by the currency(ies) in which
the employees were reimbursed
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Approval Date ' ' + ParamDisplayValue('actionDate') Displays the date range from the
Between Approval Date prompt on the
Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
Total for <#1234#> total([Total Report Amount] for Total amount of the
Currency [Reimbursement Currency]) expenses on the report in
the report reimbursement
currency
This report lists the expenses by how the expenses were allocated for accounting by
payer/payee, allocation codes, account codes, and totals for debit/credit and net.
Report Prompts
• Transaction Year: Used to filter the report by the year(s) the transactions were
incurred
• Payment Status: Used to filter the report by the status of the expense reports in
the payment process; Extracted for Payment, Not Paid, and/or Processing Payment
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report lists expenses including expense type, payment type, and amount.
Report Prompts
The report user can choose a range of dates and optionally select other parameters in order
to narrow the report results and manage grouping and subtotals. If no values are selected
for the optional parameters, then all values are included by default.
• Date sent for payment: Used to filter the report by the date range that the expenses
were paid
• Select all entries in excess of this amount (optional): Used to only include expenses
more than the defined amount (for example, to include expenses more than $100, enter
“99”)
• Select the Expense Types to include (optional): Used to filter the report by the
expense type(s) assigned to the expenses
• Group the report by: Used to group the primary report entries by “Employee” or
“Expense Type”
• Include subtotals for the secondary grouping: Used to select if the secondary
grouping, “Employee” or “Expense Type”, and subtotals should be included in the report
• Specify the Employees to include (optional): Used to filter the report by the name of
employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ParamDisplayValue('Date Sent for Displays the date range from the
Date Payment') Date sent for payment prompt
on the Prompts page
This report provides detailed spending information grouped by employee and then by
expense type.
Report Prompts
Options Prompts
• Expense Type: Used to filter the report by the expense type(s) assigned to the
expenses
• Employee: Used to filter the report by the name of employee(s) who booked trips
• Approved Amount (rpt):
From: Used to filter the report using a defined minimum expense total approved
for reimbursement
To: Used to filter the report using a defined maximum expense total approved for
reimbursement
Lowest Value: Used to filter the report using the minimum expense total
approved for reimbursement
Highest Value: Used to filter the report using the maximum expense total
approved for reimbursement
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report provides spending information group by expense type and then by employee.
Report Prompts
Options Prompts
• Expense Type: Used to filter the report by the expense type(s) assigned to the
expenses
• Employee: Used to filter the report by the name of employee(s) who booked trips
• Approved Amount (rpt):
From: Used to filter the report using a defined minimum expense total approved
for reimbursement
To: Used to filter the report using a defined maximum expense total approved for
reimbursement
Lowest Value: Used to filter the report using the minimum expense total
approved for reimbursement
Highest Value: Used to filter the report using the maximum expense total
approved for reimbursement
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Start Date ParamDisplayValue('Sent for Payment Displays the date range from the
Date') Start Date prompt on the
Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
Approved Amount ' '+ParamDisplayValue('Approved Amount Displays the value(s) from the
(rpt)') Approved Amount (rpt) prompt
on the Prompts page
Sent for <Sent for [Expense].[Report Dates and Date the expense report
Payment Date Payment Date> Statuses].[Sent for Payment was extracted from the
Date] expense system for
payment in another
accounting system (such
as Accounts Payable or
Payroll)
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ''+ Displays the date range from the
Date ParamDisplayValue('Sent_for_Payment_D Sent for Payment Date prompt
ate') on the Prompts page
Year <Year> [Expense].[Report Dates and Year the report was paid
Statuses].[Year]
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ''+ Displays the date range from the
Date ParamDisplayValue('Sent_for_Payment_D Sent for Payment Date prompt
ate') on the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
Year <Year> [Expense].[Report Dates and Year the report was paid
Statuses].[Year]
This report shows a list of expenses that include itineraries linked to TripIt.
Report Prompts
Options Prompt
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Report Prompts
• First Submitted Date: Used to filter the report by the date range that the expense
reports were first submitted for approval
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
All Reports ParamDisplayValue('First Submitted Displays the date range from the
Submitted Date') First Submitted Date prompt on
the Prompts page
Submitted Date <Submitted [Expense].[Report Dates and Date that the expense
Date> Statuses].[First Submitted report was first submitted
Date] for approval
This report allows users to evaluate employee spend by the method of payment.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent For Payment ParamDisplayValue('Date Sent for Displays the date range from the
Date Payment') Sent for Payment Date prompt
on the Prompts page
Month Name <Month Name> [Expense].[Report Dates and Displays the month on the
Statuses].[Month] graph's x-axis
Provide a list of approvers who are not looking at the receipts, both report and entry level,
as part of the approval process.
Report Prompts
Options Prompt
• Approver: Used to filter the report by the name of the report approver
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ''+ Displays the date range from the
Date ParamDisplayValue('sentForPaymentDate Sent for Payment prompt on
Param') the Prompts page
Sent for <Sent for [Expense].[Report Dates and Date the expense report
Payment Date Payment Date> Statuses].[Sent for Payment was extracted from the
Date] expense system for
payment in another
accounting system (such
as accounts payable or
payroll)
This report provides a rank of the longest time to approve expense reports.
Report Prompts
• Manager Approval Date: Used to filter the report by the date range that the workflow
steps were approved by a manager in the workflow process
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
All Requests ParamDisplayValue('Step Action Displays the date range from the
Approved Date/Time') Manager Approval Date prompt
on the Prompts page
Date Sent to <Step Entry [Expense].[Expense Report Date and time when the
Approver Date/Time> Workflow Trail].[Step Entry transaction moved into this
Date/Time] step in the workflow
Date Approved <Step Action [Expense].[Expense Report Date and time when action
Date/Time> Workflow Trail].[Step Action was taken to complete this
Date/Time] workflow step
This report shows a list of expenses – grouped by employee – that have been entered on
expense reports but not submitted during a specified timeframe.
Report Prompts
The user may select specific expense types, employees, date range, or spending amounts.
All prompts are optional.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
This report lists expenses –grouped by expense type – that have been entered on expense
reports but not submitted during a specified timeframe.
Report Prompts
The user may select specific expense types, employees, date range, or spending amounts.
All prompts are optional.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Start Date ParamDisplayValue('Sent for Payment Displays the date range from the
Date') Start Date prompt on the
Prompts page
Approved Amount ' '+ParamDisplayValue('Approved Amount Displays the values from the
(rpt)') Approved Amount (rpt) prompt
on the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
This report identifies the expense reports that are pending approval, including the approvers
associated with the reports, to help ensure approval of expense reports in a timely manner.
Report Prompts
NOTE: When a company has Cost Object Approvals (COA) enabled, the Prompts page
displays the Show only Cost Object Steps prompt. When Yes is selected, the report
displays COA fields.
Report Output
This report provides details of workflow cycle times; shows the time it took for a report to
move through the major workflow steps.
Report Prompts
Options Prompts
• Approver Type: Used to filter the report by the approver type, Manager or
Processor
• Show Cost Object Steps: Used to select whether to show the cost object steps
fields in the report when Cost Object Steps (COA) are enabled
• Approvers: Used to filter the report by the name of the report approver(s)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ''+ Displays the date range from the
Date ParamDisplayValue('dateSentForPayment Sent for Payment Date prompt
Param') on the Prompts page
Main
Created Date <Created Date> [Expense].[Report Dates and Date that the expense
Statuses].[Created Date] report was created
Submitted Date <Last Submitted [Expense].[Report Dates and Date that the expense
Date> Statuses].[Last Submitted report was last submitted
Date] by the employee for
approval
Sent for <Sent for [Expense].[Report Dates and Date the expense report
Payment Date Payment Date> Statuses].[Sent for Payment was extracted from the
Date] expense system for
payment in another
accounting system (such
as accounts payable or
payroll)
Approvals
WorkflowCostObject
Created Date <Created Date> [Expense].[Report Dates and Date that the expense
Statuses].[Created Date] report was created
Submitted Date <Last Submitted [Expense].[Report Dates and Date that the expense
Date> Statuses].[Last Submitted report was last submitted
Date] by the employee for
approval
Sent for <Sent for [Expense].[Report Dates and Date the expense report
Payment Date Payment Date> Statuses].[Sent for Payment was extracted from the
Date] expense system for
payment in another
accounting system (such
as accounts payable or
payroll)
Approvals
Date <Approval Date> [Expense].[Expense Report Date and time when action
Workflow Trail].[Step Action was taken to complete this
Date/Time] workflow step
Cost Center <Cost Center> [Expense].[Expense Report Name of the cost center.
Workflow Trail].[Cost Center] For cost object approvals.
Is Cost Object <Is Cost Object [Expense].[Expense Report For cost object approvals
Step Step> Workflow Trail].[Is Cost Object
Step]
This report provides a summary of workflow cycle times by manager; manager name is
clickable for drill-through.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
All Reports Sent ''+ Displays the date range from the
for Payment ParamDisplayValue('dateSentForPayment Sent for Payment Date prompt
Param') on the Prompts page
Reporting Currency ': ' + [Main].[Reporting Currency] Displays the currency code in
which the reporting currency is
shown (for example, USD, CAD,
GBP)
Average Days <Average Time> average([Approver Time] for Average number of days
[Employee Assigned to Step]) between the date and time
when action was taken to
complete the workflow
step and the date and time
when the transaction
moved into the step
This report provides a summary of workflow cycle times by processor; processor name is
clickable for drill-through.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ''+ Displays the date range from the
Date ParamDisplayValue('dateSentForPayment Sent for Payment Date prompt
Param') on the Prompts page
Reporting Currency ': ' + [Main].[Reporting Currency] Displays the currency code in
which the reporting currency is
shown (for example, USD, CAD,
GBP)
Table of Contents
Chapter 10: Folder – Finance............................................................................. 10-1
Report: Cash Advance Analysis ............................................................................ 10-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Credit Card Transactions .......................................................................... 10-5
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Report Totals ............................................................................. 10-9
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expenses by Approver Hierarchy ............................................................. 10-11
Available to: Analysis Intelligence 1
Uses: Expense Data Travel / TripLink Data 1
Report: Financial Summary ................................................................................ 10-14
Available to: Analysis Intelligence 1
Uses: Expense Data Travel / TripLink Data 1
Report: Voided Air Tickets ................................................................................. 10-15
Available to: Analysis Intelligence 1
Uses: Expense Data Travel / TripLink Data 1
Revision History
Date Notes / Comments / Changes
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
December 14, 2018 Added additional information about report prompts and reports to the following
reports:
• Cash Advance Analysis
• Credit Card Transactions
• Expenses by Approver Hierarchy
• Voided Air Tickets
April 14, 2018 Updated image of Credit Card Transactions report to include new Name on
Card column
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report shows cash advances issued through the system, the employee's current
balance, and the account codes associated with the cash advance. Cash advances in non-
issued status (Pending Approval, Rejected, etc.) are also shown.
Report Prompts
There are a number of optional prompts provided in order to narrow the report results.
Issue Date is the date range in which the cash advance was issued.
Options Prompts
• Payment Types: Used to filter the report by the method(s) in which the employees
were issued the cash advance
• Statuses: Used to filter the report by the status(es) of the cash advance in the
approval and authorization process
• Employees: Used to filter the report by the name of employee(s) who requested
cash advances
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Cash Advance Date ParamDisplayValue('cashAdvanceDatePar Displays the date range from the
am') Cash Advance Date prompt on
the Prompts page
Cash Advance <Cash Advance [Expense].[Cash Advance The currency of the cash
Currency Currency> Details].[Cash Advance advance
Currency]
Cash Advance <Cash Advance [Expense].[Cash Advance Status of the cash advance
Status Status> Details].[Cash Advance Status] in the approval and
authorization process
Issued Date <Issued Date> [Expense].[Cash Advance Date the cash advance was
Details].[Issued Date] issued
This report lists credit card transaction details imported into Concur Expense. It can be used
as a comprehensive listing or as an ad hoc exception report to look at certain subsets of
credit card transactions.
Report Prompts
There are a number of prompts provided in order to narrow the report results – all are
optional. Posted date is the date that the credit card transaction was posted by the vendor
to the credit card issuer.
Options Prompts
• Payment Types: Used to filter the report by the method(s) in which the employees
were issued the cash advance
• Transaction Statuses: Used to filter the report by the code(s) that indicates the
availability status of the credit card transactions
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Credit Card <Credit Card [Expense].[Credit Card Credit card's base currency
Currency Currency> Transactions].[Credit Card
Currency]
Posted Date <Posted Date> [Expense].[Credit Card Date the transaction was
Transactions].[Posted Date] posted to the credit card's
systems
This report shows report data and totals by organizational unit, employee, and policy for all
reports that have been submitted.
Report Prompts
The report user can select one or more years in order to narrow the report results. These
prompts are optional.
Report Output
This report lists approvers and the amounts associated with that approver.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
All Reports Sent ParamDisplayValue('Sent for Payment Displays the date range from the
for Payment Date') Sent for Payment Date prompt
on the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
This report lists expense totals for all allocation custom fields.
Report Prompts
Report Output
This report lists all tickets that have been voided during a specified timeframe and provides
details about the transaction. The report user can also drill down to view the complete
itinerary for any of the voided tickets.
Report Prompts
• Date Range: Used to filter the report by the date range that trip was purchased
(month day, year format)
• Days in Advance (optional):
From: Used to filter the report by a defined lowest number of days prior to the
trip start date that the trip was purchased
To: Used to filter the report by a defined highest number of days prior to the trip
start date that the trip was purchased
Lowest value: Used to filter the report by the lowest number available of days
prior to the trip start date that the trip was purchased
Highest value: Used to filter the report by the highest number available of days
prior to the trip start date that the trip was purchased
• Travel Configuration (optional): Used to filter the report by the travel
configuration(s) used by the employee(s) booking the trip
• Populate Rule Class List: Used to populate and select from a list of rule classes
used by the employee(s) booking the trip
• Rule Class (optional): Used to filter the report by the rule class(es) used by the
employee(s) booking the trip
• Airline (optional): Used to filter the report by the name of the airline company(ies)
• Booking Currency (optional): Used to filter the report by the currency(ies) the
trips were booked in
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Ticket Number <Ticket ID> [Travel].[Reservations and Ticket number for the
Tickets].[Ticket ID] reserved air booking
Ticket Price <Total Paid> [Travel].[Reservations and Amount actually being paid
Tickets].[Total Paid]
1st Travel Date <Start Date> [Travel].[Reservation and Date the trip begins
Ticket Dates].[Start Date] (month day, year format)
WHEN # sq($runLocale )# =
'zh-cn' THEN '详细信息'
WHEN # sq($runLocale )# =
'zh-tw' THEN '詳細資料'
WHEN # sq($runLocale )# =
'en-gb' THEN 'Detail'
WHEN # sq($runLocale )# = 'fr'
THEN 'Détail'
WHEN # sq($runLocale )# =
'de' THEN 'Details'
WHEN # sq($runLocale )# =
'ja' THEN '詳細'
WHEN # sq($runLocale )# = 'it'
THEN 'Dettaglio'
WHEN # sq($runLocale )# =
'ko' THEN '상세 정보'
WHEN # sq($runLocale )# =
'sv' THEN 'Detalj'
WHEN # sq($runLocale )# =
'nl' THEN 'Detail'
end
Table of Contents
Chapter 11: Folder – Fraud ................................................................................ 11-1
Report: Duplicate Company Meals ........................................................................ 11-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Duplicate Expense Items .......................................................................... 11-6
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Duplicate Hotel Stays ............................................................................ 11-11
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Duplicate Meal Attendees ....................................................................... 11-15
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expenses Near Receipt Limit ................................................................... 11-21
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Submitted Ticket Charges with Unsubmitted Refunds ................................ 11-25
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
January 12, 2019 Changed copyright and updated the images of the Duplicate Expense Items
and Duplicate Meal Attendees reports
December 14, 2018 Added additional information about report prompts and reports to the reports
in the Fraud folder
October 25 2016 Updated the guide content to new corporate style; no content changes
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This could be a legitimate situation if two employees are on the same trip and one pays for
dinner for both and each pays for their own lunch. However, it could also be fraud if one
employee claims that they took another employee out for the same meal for which the
second employee was reimbursed.
Report Prompts
• Employee Expense Types: Used to filter the report by the expense type assigned
to the expense for the employee (employee no. 2)
Options Prompt
• Attendee Match Tolerance: Used to select whether the employee name should be
an “Exact Match”, “Calculated Last & First”, or “Calculated Last & First Initial”
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report identifies expenses that might have been submitted for the same employee
more than once, across multiple reports.
Report Prompts
Options Prompts
• Minimum Amount: Used to filter the report using a defined minimum amount of the
expense entries; for example, to only show expenses greater than $50, enter 50
• Expense Types: Used to filter the report by the expense type(s) assigned to the
expenses
• Highlight Payment Type Mismatch: Used to select if a mismatch in the method of
payment for the duplicate expenses should be highlighted by choosing Yes or No
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report identifies cases where two different hotel expenses have occurred on the same
day for the same employee.
This could be a legitimate situation if the employee has a late check-out in one city and
checks into a new hotel in a new city later that same day. However, it could also be fraud if
the traveler is reserving a second hotel in the same city.
Report Prompts
Options Prompt
• Highlight Payment Type Mismatch: Used to select if a mismatch in the method of
payment between the duplicate expenses should be highlighted
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report identifies cases where two different expense items on the same day claim the
same person as an attendee.
This could be a legitimate situation if the same person is taken out to multiple meals.
However, it could also be fraud if two different employees claim the same person as an
attendee for the same meal.
Report Prompts
Options Prompt
• Attendee Match Tolerance: Used to select whether the attendee's name should be
matched using an “Exact Match”, “Calculated First & Last” name, or “Calculated Last
& First Initial”
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Report Name <Report Name> [Expense].[Report Header Report name of the second
Information].[Report Name] employee’s expense report
claiming the attendee
This report identifies expense items that were under the receipt limit in effect at the time of
submission but were very close to the limit.
Employees who are aware of the receipt limits may submit expenses fraudulently knowing
that documentation is not necessary for these expenses. Employees who submit these types
of expenses frequently may need to be audited more closely or placed into a limit group
with a lower receipt threshold.
Report Prompts
Metrics Prompts
• Receipt Limit (reporting currency): Used to set the maximum amount of an
expense which does not require a receipt; for example, to set the maximum expense
amount to $20, enter 20
• Percent Under Limit: Used to define the maximum percentage that an expense is
under the receipt limit; for example, to set the maximum percentage to 5%, enter 5
Options Prompts
• Limit Expense Types: Used to filter the report by the expense type(s) assigned to
the expenses
• Limit Payment Types: Used to filter the report by the method(s) by which the
employees paid for the expenses
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ParamDisplayValue('lastSentDateParam') Displays the date range from the
Date Sent for Payment Date prompt
on the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
This report identifies credit card airfare transactions that have been expensed but their
subsequent refund is either unassigned or not been submitted. The report matches in one of
two ways:
• Matches on exact ticket number, which should be the same for a charge and its
refund
– or –
• Matches where the expensed transaction amount equals the unassigned amount but
with a negative sign
Report Prompts
Options Prompt
• Match Type: Used to select if the airfare transactions should be matched using the
exact ticket number or amount
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ParamDisplayValue('sentPaymentParam') Displays the date range from the
Date Sent for Payment Date prompt
on the Prompts page
Sent for <Sent for [Expense].[Report Dates and Date the expense report
Payment Date Payment Date> Statuses].[Sent for Payment was extracted from the
Date] expense system for
payment in another
accounting system (such
as Accounts Payable or
Payroll)
Unsubmitted:
[Expense].[Report Header
Information].[Approval Status]
Table of Contents
Chapter 12: Folder – Invoice ............................................................................. 12-1
Report: Attendee Details ..................................................................................... 12-1
Available to: Analysis Intelligence
Report: Attendee Summary ................................................................................. 12-4
Available to: Analysis Intelligence
Report: Capture Service Details ............................................................................ 12-7
Available to: Analysis Intelligence
Report: Capture Service Summary ...................................................................... 12-11
Available to: Analysis Intelligence
Report: Employee Exceptions – Details................................................................ 12-14
Available to: Analysis Intelligence
Report: Invoice Briefing Summary ...................................................................... 12-18
Available to: Analysis Intelligence
Report: Invoice Expense Type Spend Trend ......................................................... 12-41
Available to: Analysis Intelligence
Report: Invoice Tax Adjustment Report ............................................................... 12-45
Available to: Analysis Intelligence
Report: Payment Practices and Performance ........................................................ 12-50
Available to: Analysis Intelligence
Report: Purchase Order to Invoice Matching Exceptions ......................................... 12-53
Available to: Analysis Intelligence
Report: Purchase Order List ............................................................................... 12-56
Available to: Analysis Intelligence
Report: Purchase Orders and Associated Payment Requests ................................... 12-58
Available to: Analysis Intelligence
Report: Received Accrual by Line Item ................................................................ 12-60
Available to: Analysis Intelligence
Report: Request Accrual .................................................................................... 12-63
Available to: Analysis Intelligence
Report: Request Aging ...................................................................................... 12-65
Available to: Analysis Intelligence
Report: Request Exception Analysis .................................................................... 12-68
Available to: Analysis Intelligence
Report: Request Exception Analysis (with comments) ........................................... 12-71
Available to: Analysis Intelligence
Report: Request Header Exceptions .................................................................... 12-74
Available to: Analysis Intelligence
Report: Request Line Item Exceptions ................................................................. 12-76
Available to: Analysis Intelligence
Report: Request Line Item Exceptions Detail Report .............................................. 12-78
Available to: Analysis Intelligence
Revision History
Date Notes / Comments / Changes
August 19, 2019 Updated the description of the Purchase Order List report
August 17, 2019 Added additional information about the reports in the Invoice folder
April 13, 2019 Updated image of the Unsubmitted Requests By Approver – Summary report to
show the renamed Request Key column, which is now named to Request Count
March 15, 2019 Updated images of the Top Invoice Vendor Spend – Details and Top Invoice
Vendor Spend – Summary reports and report prompts.
February 9, 2019 Updated images of the Purchase Order to Invoice Matching Exceptions report.
Also removed references to Insight Premium from the guide and updated
copyright.
November 17, 2018 Updated the report prompts images and report images for the following reports
to show the new PO Attached prompt, the addition of the Invoice PO
Matching Exceptions column, and the renaming of the Exceptions column
to Invoice Header Exceptions:
• Workflow Aging – Details
• Workflow Cycle Times – Details
• Workflow Cycle Times – Summary by Manager
• Workflow Cycle Times – Summary by Processor
August 18, 2018 Added the Purchase Order to Invoice Matching Exceptions report
July 21, 2018 Updated the image of the Invoice Tax Adjustment Report to include five new
columns:
• Ship to Address
• Ship to City
• Ship to State
• Ship to Zip
• Ship to Country
March 20, 2018 Updated the Capture Service Summary and Capture Service Details reports to
indicate that these two reports are only available in Intelligence / Premium.
March 17, 2018 Added the Received Accrual by Line Item report
January 13 2018 Changed copyright and added the Capture Service Summary and Capture
Service Details reports
September 18 2017 Updated one of the Invoice Briefing Summary report images to show the new
bar graph that replaced the former pie chart
June 3 2017 Added the Attendee Details report, updated the image of the Invoice Expense
Type Spend Trend report to include the new totals and subtotals by quarter,
and updated the report prompts images for the Top Invoice Vendor Spend –
Details and Top Invoice Vendor Spend – Details reports.
October 14 2016 Updated Prompts images for copied reports, and updated Workflow Cycle
Times – Details report
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report provides a detailed view of the spending by employees and the attendee
information for expenses that have associated attendees.
The report can be run to provide the total picture or run for a selected set of payment
requests that represent money being spent by an employee to cover expenses for fellow
employees or non-employee clients or prospective clients.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Invoice Date <Invoice Date> [Invoice].[Payment Request Displays the invoice date
Dates and Statuses].[Invoice
Date]
Expense Type <Expense Type> [Invoice].[Payment Request Displays the expense type
Line Items].[Expense Type name
Name]
This report provides a summary of the spending on attendees by expense type, instance,
and reporting group and currency.
The report provides one or more years of statistics, enabling long-term trend analysis about
expenses involving money spent by an employee to cover expenses for fellow employees or
non-employee clients or prospective clients.
Report Prompts
Report Output
This report is a drill-through from the Capture Service Summary report. This report provides
the details of the Capture Service fields on the Capture Service Summary report (Invoice
Number, Invoice Date, Vendor, Shipping, Tax, Currency, Invoice Amount, and PO).
As with all of our drill-throughs, this report can also be run as a standalone report.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
Captured Value <Invoice Date [Invoice].[Capture Service Displays the invoice date's
Capture Value> Request Header].[Invoice Date captured value
Captured Value]
Captured Value <Vendor Code [Invoice].[Capture Service Displays the vendor code's
Capture Value> Request Header].[Vendor Code captured value
Captured Value]
Captured Value <Tax Amount [Invoice].[Capture Service Displays the tax amount's
Captured Value> Request Header].[Tax Amount captured value
Captured Value]
Processed Value <Invoice Date [Invoice].[Capture Service Displays the invoice date's
Processed Request Header].[Invoice Date processed value
Value> Processed Value]
Processed Value <Vendor Code [Invoice].[Capture Service Displays the vendor code's
Processed Request Header].[Vendor Code processed value
Value> Processed Value]
Processed Value <Currency Code [Invoice].[Capture Service Displays the tax amount's
Processed Request Header].[Currency processed value
Value> Code Processed Value]
Data Source <Data Source> [Invoice].[Capture Service Displays the data source
Request Header].[Data Source]
This report provides a summary of the number and types of changes that occurred after an
invoice is created and before the final approval of the invoice.
Clicking a field in the Change Type column on the report opens the Capture Service Details
report for the selected field. The Capture Service Summary report can help provide insight
into your organization's current invoice processes.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Total # Of Invoices count (distinct [Request ID] for report) Displays a distinct count of
request ID
Invoice <% Change by (Total([Invoice Date Flag] for Displays the percentage of
Date(%Changed Invoice Date> report))/[Count of Request ID] change by invoice date
)
Vendor <% Change by (Total([Vendor Code Flag] for Displays the percentage of
(%Changed) Vendor Code> report))/[Count of Request ID] change by vendor code
Tax <% Change by (Total([Tax Amount Flag] for Displays the percentage of
(%Changed) Tax Amount> report))/[Count of Request ID] change by tax amount flag
Currency <% Change by (Total([Currency Code Flag] for Displays the percentage of
(%Changed) Currency Code> report))/[Count of Request ID] change in the currency
code
Invoice Amount <% Change by (Total([Invoice Amount Flag] Displays the percentage of
(%Changed) Invoice Amount> for report))/[Count of Request change by invoice flag
ID]
PO (%Changed) <% Change by (Total([PO Number Flag] for Displays the percentage of
PO Number> report))/[Count of Request ID] change by PO number
This report will identify all request-level exceptions for a given employee.
A drill-through will be enabled from the Number of Exceptions and Employee columns
that open this report.
As with all of our drill-throughs, this report can also be run as a standalone report.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Invoice Date <Invoice Date> [Union1].[Invoice Date] Displays the invoice date
resulting from the UNION
of ([Invoice].[Payment
Request Dates and
Statuses].[Invoice Date]
AND [Invoice].[Payment
Request Dates and
Statuses].[Invoice Date])
This report graphically displays several key metrics in a dashboard-type display. This allows
a user to quickly execute a single report but return multiple key values.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
N/A <Expense Type if([Total Invoice Spend by Displays the total invoice
Name> Expense Type - spent or 'other'
Ranking].[Rank]<6) then
([Total Invoice Spend by
Expense Type -
Ranking].[Expense Type
Name]) else ('Other')
N/A <Total Approved [Invoice].[Payment Request Displays the total line item
(rpt)> Line Items].[Total Approved approved
(rpt)]
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report identifies the differences between the tax amount on invoices and the calculated
tax amount provided by a third-party tax validation company.
The report can help clients determine if tax adjustments need to be made in their
accounting system to ensure tax-reporting accuracy.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report was designed to help businesses provide the information required by the Duty to
Report on Payment Practices and Performance regulation in the United Kingdom. Companies
can use this report to report on their company's ability to pay invoices on time. The report
includes the proportion of invoices paid beyond agreed terms (by percentage), the average
time taken to pay invoices, and the proportion of invoices paid within various time periods.
Report Prompts
Report Output
This report identifies the matching exceptions for purchase orders and the invoices
associated with the purchase orders. This report can help accounts payable employees
determine which invoices require investigation. The report can also help accounts payable
managers identify potential issues in the accounts payable workflow, such as seeing
exceptions for the same supplier — possibly indicating an issue with the supplier, or seeing
the same exception appearing numerous times, regardless of supplier, which may indicate
an issue with the purchase orders being created by their organization.
Report Prompts
Report Output
This report provides a detailed view of all purchase orders. AP departments can use this
information to forecast amounts of future invoices and allocate funds appropriately.
Report Prompts
Report Output
This report provides a detailed view of all purchase orders and the associated payments
requests. Where the existing Request Accrual Report provides visibility into all payment
requests, this report displays only payment requests that have an associated PO. This
request can be handled differently and having a way to quickly identify them will be
beneficial to AP departments.
Report Prompts
Report Output
This report provides a detailed view of all goods received and the invoice line items that
have not been assigned to a payment request or have been assigned to a payment request
that has not yet been paid. The report provides financial professionals within the
organization visibility into outstanding liabilities and potential future cash requirements.
Report Prompts
Report Output
This report shows all invoice transactions that have not been assigned to a payment request
or have been assigned to a payment request that has not yet been paid. It provides
visibility to financial professionals within the organization regarding outstanding liabilities
and potential future cash requirements.
Report Prompts
Report Output
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item Label Data Item Name Data Item Expression Data Item Description
Data Item Label Data Item Name Data Item Expression Data Item Description
Invoice Date <Invoice Date> [Invoice].[Commonly Used Displays the invoice date
Fields].[Invoice Date]
This report provides a list of exceptions for requests based on a date range.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Process Payment ' ' + ParamDisplayValue('Date') Displays the date range from
Date the Process Payment Date
prompt on the Prompts page
Exception Code <Report [Request Exceptions and Displays the request and
Exception Code> Comments].[Exception Code] comment exception code
Exception Text <Report [Request Exceptions and Displays the request and
Exception Text> Comments].[Exception Text] comment exception text
Expense Type <Expense Type> [Line Item Exceptions and Displays the request and
Name Comments].[Expense Type] comment expense type
Amount <Approved ([Line Item Exceptions and Displays the request and
Amount> Comments].[Approved Amount] comment approved
) amount
Exception Code <Line Item [Line Item Exceptions and Displays the line item
Exception Code> Comments].[Exception Code] exceptions and comments
exception code
Exception Text <Line Item [Line Item Exceptions and Displays the line item
Exception Text> Comments].[Exception Text] exceptions and comments
text
Cleared <Line Item [Line Item Exceptions and Displays the line item
Exception Comments].[Cleared] exceptions and comments
Cleared?> cleared
Comment <Entry [Line Item Exceptions and Displays the line item
Comment> Comments].[Comment] exceptions and comments
comments
Commenter <Entry [Line Item Exceptions and Displays the line item
Commenter's Comments].[Commenter's exceptions and comments
Name> Name] commenter's name
This report lists the exceptions for requests based on a date range with detailed comments.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Process Payment ' ' + ParamDisplayValue('Date') Displays the date range from
Date the Process Payment Date
prompt on the Prompts
page
Exception Code <Report [Request Exceptions and Displays the request and
Exception Code> Comments].[Exception Code] comment exception code
Exception Text <Report [Request Exceptions and Displays the request and
Exception Text> Comments].[Exception Text] comment exception text
Expense Type <Expense Type> [Line Item Exceptions and Displays the request and
Name Comments].[Expense Type] comment expense type
Amount <Approved ([Line Item Exceptions and Displays the request and
Amount> Comments].[Approved Amount] comment approved
) amount
Exception Code <Line Item [Line Item Exceptions and Displays the line item
Exception Code> Comments].[Exception Code] exceptions and comments
exception code
Exception Text <Line Item [Line Item Exceptions and Displays the line item
Exception Text> Comments].[Exception Text] exceptions and comments
text
Cleared <Line Item [Line Item Exceptions and Displays the line item
Exception Comments].[Cleared] exceptions and comments
Cleared?> cleared
Comment <Entry [Line Item Exceptions and Displays the line item
Comment> Comments].[Comment] exceptions and comments
comments
Commenter <Entry [Line Item Exceptions and Displays the line item
Commenter's Comments].[Commenter's exceptions and comments
Name> Name] commenter's name
This report shows the year-by-year exceptions that are created most frequently and the
number of associated payment requests at the payment requests header level.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
This report provides statistics about the exceptions that are captured at the line-item level
for specified years and exception types, allowing long-term trend analysis of the types of
exceptions that are being detected in payment requests.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report provides a detailed list of all line-item exceptions for employees over a user-
defined timeframe. Users also have the option of selecting a single employee when running
this report.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Invoice Date <Invoice Date> [Invoice].[Payment Request Displays the invoice date
Dates and Statuses].[Invoice
Date]
Expense Type <Expense Type [Invoice].[Payment Request Displays the expense type
Name Name> Line Items].[Expense Type name
Name]
This report provides a rank of the longest time to approve payment requests.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
Rank of Days <Rank of Days rank([Days to Approval]) Displays the rank number
Elapsed Elapsed> (e.g 1-10) for the top
(ranked) approvers
Date Sent to <Step Entry [Invoice].[Payment Request Displays the date and time
Approver Date/Time> Workflow Trail].[Step Entry sent to approver
Date/Time]
Date Approved <Step Action [Invoice].[Payment Request Displays the date and time
Date/Time> Workflow Trail].[Step Action approved
Date/Time]
This report shows the 10 employees with the highest number exceptions identified by the
system on payment requests submitted during a specified timeframe.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Total Exception <Total Request [Header].[Total Request Displays the total request
Amount Amount (rpt)> Amount (rpt)] amount
This report shows a detailed view of the top invoice spenders, sorted by employee.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
Total Approved <Total Approved [Invoice].[Payment Request Displays the sum of the
Amount Amount> Header Information].[Total total approved amount
Approved Amount (rpt)]
This report shows the employees that have the most total invoice spend, ranked by a user-
defined rank range (e.g. 1 to 10) sorted by rank ascending.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report shows the vendors that have the highest total invoice spend.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report shows the vendors that have the highest total invoice spend, ranked by a user-
defined rank range (e.g. 1 to 10), and sorted by rank ascending.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
This report shows a detailed listing of unsubmitted payment requests, sorted by approver.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Invoice Date <Invoice Date> [Invoice].[Payment Request Displays the invoice date
Dates and Statuses].[Invoice
Date]
Created Date <Created Date> [Invoice].[Payment Request Displays the created date
Dates and Statuses].[Created
Date]
Expense Type <Expense Type [Invoice].[Payment Request Displays the line item
Name Name> Line Items].[Expense Type expense type name
Name]
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
This report shows a ranked listing, by employee, of the most unsubmitted payment
requests.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report identifies the payment requests that are pending approval, including the
approvers associated with the requests, to help ensure approval of payment requests in a
timely manner.
Report Prompts
NOTE: When a company has Cost Object Approvals (COA) enabled, the Prompts page
displays the Show Only Cost Object Steps prompt. When Yes is selected, the report
displays COA fields.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Submit Date ' ' + ParamDisplayValue('pSubmitDate') Displays the date range from
the Submit Date prompt on
the Prompts page
Show only Cost ' +ParamDisplayValue('pCostObject') Displays the show only cost
Object Steps object steps
Data Item
Data Item Expression Data Item Description
Label/Name
Is Cost Object <Is Cost Object [qWorkflowDetails].[Is Cost Displays the Is Cost Object
Step Step> Object Step] step
Next Step <Next Step> [qWorkflowDetails].[Next Step] Displays the next workflow
step
This report provides details of workflow cycle times; shows the time it took for a request to
move through the major workflow steps.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Created Date <Created Date> [Request Details].[Created Displays the created date
Date]
This report provides a summary of workflow cycle times by manager; manager name is
clickable for drill-through.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Line Items <Number of Line [Report].[Number of Line Displays the line items
Items> Items]
Average Days <Average Time> average([Approver Time] for Displays the average days
[Employee Assigned to Step])
This report provides a summary of workflow cycle times by processor; processor name is
clickable for drill-through.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Line Items <Number of Line [Report].[Number of Line Displays the line items
Items> Items]
Average Days <Average Time> average([Approver Time] for Displays the average days
[Employee Assigned to Step])
Table of Contents
Chapter 13: Folder – Market Specific Reports.................................................... 13-1
Report: Expense Entries for Companies Using Electronic Receipts (Japan) ................. 13-1
Available to: Analysis Intelligence
Report: IC Card Utilization Rate (Japan) ................................................................ 13-5
Available to: Analysis Intelligence
Report: Invoice Entries for Companies Using Electronic Invoices (Japan) ................... 13-9
Available to: Analysis Intelligence
Report: Receipt Received Rate (Japan) ................................................................ 13-15
Available to: Analysis Intelligence 1
Report: Receipt Viewed Rate (Japan) .................................................................. 13-22
Available to: Analysis Intelligence 1
Report: Ticket Issue Date and Airfare Analysis (Japan) .......................................... 13-29
Available to: Analysis Intelligence 1
Report: Unpaid and Unassigned Expense (Japan) ................................................. 13-35
Available to: Analysis Intelligence 1
Report: Vendor Amount Ranking (Japan) ............................................................. 13-42
Available to: Analysis Intelligence 1
Report: Auditor Digitized Receipt Search Report ................................................... 13-46
Available to: Analysis Intelligence 1
Expense Details (with Reclaimable Tax) – Canada **STANDARD EDITION ONLY** ... 13-50
Available to: Analysis Intelligence 1
Report: Germany Market – BIK .......................................................................... 13-58
Available to: Analysis Intelligence 1
Report: Germany – M-Report Detail .................................................................... 13-62
Available to: Analysis Intelligence 1
Report: Germany – M-Report Summary............................................................... 13-66
Available to: Analysis Intelligence 1
Report: Germany - Yearly Employee Report ......................................................... 13-69
Available to: Analysis Intelligence 1
Revision History
Date Notes / Comments / Changes
May 16, 2020 Updated the Germany – BIK Report Prompts page image and report
description to include the 2020 BIK rates.
August 17, 2019 Updated the images of the Auditor Digitized Receipt Search Report to show the
renaming of the Tax Rate column name to Tax Rate (%).
Added additional information about the reports in the Market Specific Reports
folder.
June 10, 2019 Updated the images of the Auditor Digitized Receipt Search Report to include
the percentages now displayed in the Tax Rate column and the renaming of
the Tax Base column to Taxable Amount. Also renamed the Tax Base
column to Taxable Amount in the Report Output section.
May 11, 2019 Added the Auditor Digitized Receipt Search Report
April 13, 2019 Updated the Prompts page image of the Germany – BIK Report to include the
2019 BIK rates, and updated the Prompts page image of the Germany –
Yearly Employee Report to include the new Employee Name and Employee
ID prompts.
February 28, 2019 Added missing "-" to Germany – M-Report Detail and Germany – M-Report
Summary report headings
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
August 3, 2018 Corrected the feature name from Japan Public Transportation to Japan Public
Transport
May 17, 2018 Added a note to the IC Card Utilization Rate report for Japan
April 14, 2018 Added the Expense Entries for Companies Using Electronic Receipts and Vendor
Amount Ranking reports for Japan
March 17, 2018 Updated the images of the Receipt Received Rate and Receipt Viewed Rate
reports for Japan
February 10, 2018 Added the Receipt Received Rate and Receipt Viewed Rate reports for Japan
January 15 2016 Added information about Expense Details (with Reclaimable Tax) – Canada
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report can be used for National Tax Agency (NTA) investigations. The report assists
NTA investigations by providing prompts for things such as transaction date, expense
amount range, expense type, and vendor. The NTA can use information from the report to
search the details of expense entries using the expense report ID in the Process Reports
feature of Concur Expense.
Report Prompts
Report Output
• Company
• Employee ID
• Employee
• Transaction Date
• Parent Expense Type
• Expense Type
• Vendor
• Expense Amount (reimbursement currency)
• Reimbursement Currency
Data Item
Data Item Expression Data Item Description
Label/Name
Report Legacy <Report Legacy [Expense].[Report Header Displays the Report Legacy
Key Key> Information].[Report Legacy Key
Key]
This report provides the registration rates and utilization rates for IC Cards. The IC Card
Utilization Rate report can help Intelligence clients determine the degree of governance and
business efficiency for IC card usage using the IC Card data. The report provides IC Card
utilization rates by company, division, and users.
NOTE: This report is based on the current user interface and functionality. This report will
not support the new Japan Public Transport feature until a future date.
Report Prompts
Report Output
• Average
• Company
• Company – Code
• Route Total
• Origin Type
• Route Total by Type
• Utilization Rate
• Number of Route
• %
Data Item
Data Item Expression Data Item Description
Label/Name
This report can be used for National Tax Agency (NTA) investigations. The report assists
NTA investigations by providing prompts for things such as transaction date, invoice amount
range, expense type, and vendor. The NTA can use information from the report to search
the details of invoice line items using the request ID in the Process Requests feature of
Concur Invoice.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
Invoice Date <Invoice Date> [01_Invoice Entries].[Invoice Displays the invoice date
Date]
Supplier Code <Supplier Code> [01_Invoice Entries].[Supplier Displays the supplier code
Code]
Line Item <Line Item [01_Invoice Entries].[Line Item Displays the line item
Sequence Sequence> Sequence] sequence
Expense Type <Expense Type [01_Invoice Entries].[Expense Displays the expense type
Name Name> Type Name] name
Account Code <Account Code> [02_Invoice Journal].[Account Displays the account code
Code]
This report provides the total number of receipts received, the number of receipts received
by expense type and by employee, and the number of expense report entries that did not
have a receipt associated with the entries.
The Receipt Received Rate report can help Intelligence clients in the Japanese market
evaluate the introduction of e-Bunsho timestamps and the e-Bunsho operation status after
introducing e-Bunsho, as well as verify whether employees attached receipts.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Year <Year> cast ([*Year(Sent for Payment Displays the year sent for
Date/Time JST)],varchar ( 10 )) payment
This report provides the number of receipts viewed by approver – distribution, approver –
rank, approver, and employee division, and the number of expense report entries that did
not have the receipt associated with the entries viewed.
The Receipt Viewed Rate report can help Intelligence clients in the Japanese market
evaluate the introduction of e-Bunsho timestamps and the e-Bunsho operation status after
introducing e-Bunsho, as well as verify whether employees attached receipts.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Viewed Rate <Viewed Rate count([Viewed Rate Distribution Displays the count of the
Category Count Category Count> by Approver].[Viewed Rate viewed rate category
Category])
Viewed Rate <Viewed Rate [Viewed Rate Distribution by Displays the viewed rate
Category Category> Approver].[Viewed Rate category (0 - 10%) and
Category] (90 - 100%)
This report shows how many days before departure air tickets were issued and the average
price of issued tickets. The report can help Intelligence clients identify how to reduce the
cost of air tickets.
NOTE: The Ticket Issue Date and Airfare Analysis report only runs in English. To view the
Ticket Issue Date and Airfare Analysis report, change the language to English, and then run
this report.
Report Prompts
Report Output
• Flight Number
• Cabin Class Code
• Cabin Class Code Category
Data Item
Data Item Expression Data Item Description
Label/Name
This report lists the expenses that have not yet been approved or paid. The report can help
Intelligence clients identify expected expense amounts, and can help clients match bills
from travel agencies with the corresponding data in Concur.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
*Record Type <*Record Type> [Union1].[*Record Type] Displays the record type
([Expense].[Report Header
Information].[*Record
Type],[Expense].[Credit
Card Accounts].[*Record
Type],[Emp Info].[*Record
Type])
Report Legacy <Report Legacy [Union1].[Report Legacy Key] Displays the Report Legacy
Key Key> key ([Expense].[Report
Header
Information].[Report
Legacy
Key],[Expense].[Credit
Card Accounts].[Report
Legacy Key],[Emp
Info].[Report Legacy Key])
Entry Key <Entry Key> [Union1].[Entry Key] Displays the Entry key
([Expense].[Report Header
Information].[Entry
Key],[Expense].[Credit
Card Accounts].[Entry
Key],[Emp Info].[Entry
Key])
Expense Type <Expense Type> [Union1].[Expense Type] Displays the expense type
([Expense].[Report Header
Information].[Expense
Type],[Expense].[Credit
Card Accounts].[Expense
Type],[Emp Info].[Expense
Type])
This report can help clients analyze whether purchasing is concentrated on specific vendors.
The report provides a bar graph of the results and a table listing the top ranking vendors
based on the Total Approved (rpt) field. The report also provides the monthly approved
purchased amounts for the vendors by expense type.
Report Prompts
Report Output
• Rank
• Vendor
• Total Approved (rpt)
• Reporting Currency
Data Item
Data Item Expression Data Item Description
Label/Name
Total Approved <Total Approved Vendor Data].[Total Approved Displays the total amount
Amount Amount(rpt)> (rpt)] approved
Total Approved <Total Approved [Vendor Data].[Total Approved Displays the total amount
(Rpt) Amount(rpt)> (rpt)] approved
Supplier Name <Supplier [Vendor Data].[Supplier Name] Displays the supplier name
Name>
This report lists the digitized receipt records that have gone through the certified receipt
digitization process.
The report includes the digitized receipt ID, invoice number associated with the receipt,
supplier information, the transaction, issue, and digitization dates associated with the
receipt, as well as the transaction currency and tax rates. Amounts on the report are based
on the transaction currency.
Report Prompts
Report Output
• Supplier Town
• Supplier Province
• Supplier Country
• Transaction Date
• Issue Date
• Digitization Date
• Transaction Currency
• Tax Rate (%)
• Taxable Amount
• Tax Liability
This report is designed specifically to be used by Standard Edition clients. The data
included in this report reflects the tax configuration options provided in Standard. Though it
is available to Professional Edition clients, use of this report is not recommended because of
the highly configurable and complex nature of the Professional Edition.
Report Description
This report is designed for Standard Edition customers who have activated the Canadian
TAX feature. This report displays expense details including approved amount, expense
amount combined with non-reclaimable tax, and reclaimable tax. By running this report by
date or by reimbursement method, customers are able to easily compare this data to their
payment batches.
NOTE: This report represents the tax setup and any changes completed during processing
the expenses. The accuracy of the tax is not guaranteed to meet CRA requirements.
Note, RITC amounts are provided, but are not deducted from HST amounts or in the
Summary total.
Report Prompts
• Payment Type: Select the desired payment type that represents the closed batch in
Payment Manager to which you want to compare.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Expense Type <Exp Type New> [Union2].[Exp Type New] Displays expense type
([Hotel + Airfare
Info].[Exp Type
New],[Other Expenses
Info].[Exp Type New])
Tax Authority <Tax Authority [Union2].[Tax Authority Name] Displays the tax authority
Name GST/HST Name> name GST/HST ([Hotel +
Airfare Info].[Tax Authority
Name],[Other Expenses
Info].[Tax Authority
Name])
Tax Authority <Tax Authority [Union2].[Tax Authority Label] Displays the tax authority
Label GST/HST Label> label GST/HST ([Hotel +
Airfare Info].[Tax Authority
Label],[Other Expenses
Info].[Tax Authority
Label])
Reclaim Code <Reclaim Code> [Union2].[Reclaim Code] Displays the reclaim code
GST/HST GST/HST ([Hotel + Airfare
Info].[Reclaim
Code],[Other Expenses
Info].[Reclaim Code])
Tax Authority <Tax Authority [Union2].[Tax Authority Name Displays the tax authority
Name QST/RITC Name 2> 2] name QST/RITC ([Hotel +
Airfare Info].[Tax Authority
Name 2],[Other Expenses
Info].[Tax Authority Name
2])
Tax Authority <Tax Authority [Union2].[Tax Authority Label Displays the tax authority
Label QST/RITC Label 2> 2] label QST/RITC ([Hotel +
Airfare Info].[Tax Authority
Label 2],[Other Expenses
Info].[Tax Authority Label
2])
Reclaim Code <Reclaim Code [Union2].[Reclaim Code 2] Displays the reclaim code
QST/RITC 2> QST/RITC ([Hotel + Airfare
Info].[Reclaim Code
2],[Other Expenses
Info].[Reclaim Code 2])
Positive Total on Positive Total on case when [Reclaimable Tax on Displays the positive total
Reclaimable Reclaimable Expense Amount 2] > 0 then on Reclaimable Amount2
Amount2 Amount2 total([Reclaimable Tax on
Expense Amount 2]) else null
end
German employees must pay tax on BIK (Benefit In Kind) if they were provided an
"External Activity" meal without having a claim for any per diem that meet all of the BIK
criteria:
Expense report where the itinerary duration is <8 hours or >3 months
– and –
The allowance amount is 0 because the per diem does not apply and the travel
allowance meal type entered is "External Activity"
This report will assist German clients who need to report the taxable amount for meals that
meet the criteria in order to be compliant with German law.
The report lists all of the Expense transactions and corresponding travel allowance and
itinerary information that meet the BIK criteria mentioned above, for German employees
(where the Employee Country = Germany).
NOTE: If a user has a travel allowance that falls under the BIK rules but does not have a
corresponding expense entry on the same day, the record will not currently appear
on the BIK report. This is because the report is driven by the transaction date, which
is on the expense entry, so if there is no expense entry – there is no transaction
date.
Report Prompt
The report has a required prompt for Transaction Date and optional prompt for Employee.
NOTE: The date prompt is based on the transaction date. For the date range, the beginning
date defaults to Jan 1 2014 and the end date defaults to "today." The report user can
change the dates as needed.
It also has a required prompt for the BIK Amount values for Breakfast, Lunch, and Dinner.
The defaults are Breakfast €1.87, Lunch €3.40, and Dinner €3.40, but the report user can
change them as needed.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Employee Last <Employee Last [ItinRpt].[Employee Last Name] Displays the employee's
Name Name> last name
Paid Date <Paid Date> [ItinRpt].[Paid Date] Displays the paid date
Rate Currency <Rate Currency> [Travel Allowance].[Rate Displays the rate currency
Currency]
Total BIK <Total BIK [Breakfast BIK]+[Lunch Displays the total BIK
Amount Amount> BIK]+[Dinner BIK] amount
German companies must print an "M" in the certificate of wage tax deduction if an employee
has received any payment for travel allowance (where the meal type = external meals).
These reports list all German employees (where the Employee Country = Germany) who –
at least once in a calendar year – received a reimbursement for the meal type in German
"Auswärtstätigkeit" (in English "external activity").
The Summary report contains a distinct list of employees who meet these criteria. The
Detail report contains a listing of all of the individual instances of travel allowances with
External Activity meals entered that also have corresponding expenses, along with the
corresponding expense information.
NOTE: If a user does not have an expense on the date the travel allowance with an External
Activity meal is received, it will not currently appear on the reports.
Report Prompts
The report has a required prompt for Paid Date or Sent for Payment Date as well as optional
prompts for:
• Meal Type: The options are Provided or External. If the report user chooses Provided,
then the report results show Breakfast Provided, Lunch Provided, or Dinner Provided.
• Active Flag
• Employee
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Date ParamDisplayValue('pDateType') + ' ' FROM Displays the date range from
' ' +ParamDisplayValue('pFromDate') + ' ' the Date prompt on the
TO ' ' + ParamDisplayValue('pToDate') Prompts page
Employee Last <Employee Last [ItinRpt].[Employee Last Name] Displays the employee's
Name Name> last name
Paid Date <Paid Date> [ItinRpt].[Paid Date] Displays the paid date
Sent for <Sent for [ItinRpt].[Sent for Payment Displays the sent for
Payment Date Payment Date> Date] payment date
German companies must print an "M" in the certificate of wage tax deduction if an employee
has received any payment for travel allowance (where the meal type = external meals).
These reports list all German employees (where the Employee Country = Germany) who –
at least once in a calendar year – received a reimbursement for the meal type in German
"Auswärtstätigkeit" (in English "external activity").
The Summary report contains a distinct list of employees who meet these criteria. The
Detail report contains a listing of all of the individual instances of travel allowances with
External Activity meals entered that also have corresponding expenses, along with the
corresponding expense information.
NOTE: If a user does not have an expense on the date the travel allowance with an External
Activity meal is received, it will not currently appear on the reports.
Report Prompts
The report has a required prompt for Paid Date or Sent for Payment Date as well as optional
prompts for:
• Meal Type: The options are Provided or External. If the report user chooses Provided,
then the report results show Breakfast Provided, Lunch Provided, or Dinner Provided.
• Active Flag
• Employee
Report Output
There are two ways to drill to the Detail report from the Summary report:
• Click Drill Through Detail, which displays the Detail report for all employees.
• Click an Employee ID, which displays the detail report for the selected employee.
NOTE: The resulting reports use the same prompts entered for the Summary.
Data Item
Data Item Expression Data Item Description
Label/Name
Date ParamDisplayValue('pDateType') + ' ' FROM Displays the date range from
' ' +ParamDisplayValue('pFromDate') + ' ' the Date prompt on the
TO ' ' + ParamDisplayValue('pToDate') Prompts page
Employee Last <Employee Last [ItinRpt].[Employee Last Name] Displays the employee's
Name Name> last name
Starting in 2014, German employees have to provide the tax department a report about
their yearly per diem and reimbursements.
For each employee, the report shows all of the Expense transactions and corresponding
travel allowance and itinerary information, as well as the allowance amount, approved
amount, and total deductions for travel allowances during the date range entered.
This report returns data only where the country of the employee (from the report header) is
Germany.
NOTE: If a user has a travel allowance but does not have a corresponding expense entry on
the same day, the record will not currently appear on this report.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Paid Date ' + ParamDisplayValue('pFromDate') +' ' TO Displays the date range from
' '+ParamDisplayValue('pToDate') the Paid Date prompt on the
Prompts page
Employee Last <Employee Last [ItinRpt].[Employee Last Name] Displays the employee's
Name Name> last name
Paid Date <Paid Date> [ItinRpt].[Paid Date] Displays the paid date
First Depature <First Depature [ItinRpt].[First Departure Displays the first depature
Date/Time Date/Time> Date/Time] date/time
First Departure <First Departure [ItinRpt].[First Departure Displays the first departure
City/Location City/Location> City/Location] city/location
First Arrival <First Arrival [ItinRpt].[First Arrival Country] Displays the first arrival
Country Country> country
First Arrival <First Arrival [ItinRpt].[Final Arrival Displays the first arrival
Date/Time Date/Time> Date/Time] date/time
Final Arrival <Final Arrival [ItinRpt].[Final Arrival Displays the final arrival
Date/Time Date/Time> City/Location] date/time
Final Arrival <Final Arrival [ItinRpt].[Final Arrival Country] Displays the final arrival
Country Country> country
Rate Currency <Rate Currency> [Travel Allowance].[Rate Displays the rate currency
Currency]
Meals Rate <Meals Rate> [Travel Allowance].[Meals Rate] Displays the meals rate
Base Amount <Base Amount> [Travel Allowance].[Base Displays the base amount
Amount]
Table of Contents
Chapter 14: Folder – Meetings .......................................................................... 14-1
Report: Meeting Attendee Flight Details ................................................................. 14-1
Available to: Analysis Intelligence
Report: Meeting Attendee Flight Segments ............................................................ 14-3
Available to: Analysis Intelligence
Report: Meeting Attendee Hotels .......................................................................... 14-6
Available to: Analysis Intelligence
Report: Meeting Attendee Survey Answers ............................................................ 14-8
Available to: Analysis Intelligence
Revision History
Date Notes / Comments / Changes
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
December 14, 2018 Added additional information about report prompts and reports to the following
reports:
• Meeting Attendee Flight Details
• Meeting Attendee Flight Segments
• Meeting Attendee Hotels
August 14, 2015 Moved from single book to individual "chapters" – no content changes
This report will assist Travel Managers in driving compliance. For example, meetings are
typically planned well in advance and users should be booking accordingly. This report will
enable Travel Manager to validate that, as well as other behaviors related to the companies
travel policy.
Report Prompts
• Meeting Start Date: Used to filter the report by the date range of the trip start date
• Meeting: Used to filter the report by the name of the meeting
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Ticket Number <Ticket ID> [Travel].[Reservations and Ticket number for the
Tickets].[Ticket ID] reserved air booking
Total Paid <Total Paid> [Travel].[Reservations and Amount actually being paid
Tickets].[Total Paid]
First Travel <Start Date> [Travel].[Reservation and Start date of the trip
Date Ticket Dates].[Start Date]
This report will provide Travel Managers with detailed information on the location of an
employee going to a meeting at any given point. This report can be used to coordinate
transportation for multiple employees.
Report Prompts
• Meeting Start Date: Used to filter the report by the date range of the trip start date
• Meeting: Used to filter the report by the name of the meeting
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Arrival Date <Arrival Date> [Travel].[Air Segments].[Arrival Arrival Date (month day,
Date] year format) of the
associated air segment
Arrival Airport <Arrival Station [Travel].[Air Segments].[Arrival Full name of the arrival
Name> Station Name] station
This report shows hotel reservations for travelers attending a specific company meeting.
Report Prompts
• Meeting Start Date: Used to filter the report by the date range of the trip start date
• Meeting: Used to filter the report by the name of the meeting
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Arrival Date <Start Date> [Travel].[Reservation and Start date of the trip
Ticket Dates].[Start Date]
Departure Date <End Date> [Travel].[Reservation and Date the trip completes
Ticket Dates].[End Date] (month day, year format)
This report shows survey responses of travelers attending a specific company meeting.
Report Prompts
Report Output
Table of Contents
Chapter 15: Folder – Mobile Usage .................................................................... 15-1
Report: Mobile Metrics Details .............................................................................. 15-1
Available to: Analysis Intelligence
Uses: Expense Data Travel Data
Revision History
Date Notes / Comments / Changes
June 24, 2020 Changed the Last Revised Date in the footer from June 20, 2020 to June 24,
2020 to correspond with the new June release date.
June 20, 2020 Added reference to the SubmittedReport event and updated images to include
SubmittedReport event.
June 3, 2020 Added clarification to the note in the Mobile Metrics Details report description:
June 2, 2020 Updated image of the Prompts page for the Mobile Metrics Details report, and
added the following note to the Mobile Metrics Details report description:
NOTE: The Mobile Metrics Details report only includes data from May 1, 2020
or later.
May 16, 2020 Added the new Mobile Metrics Details report.
SAP Concur is dedicated to providing accurate and reliable report data. After
removing the existing mobile reports, we have completed some improvements
to provide these four mobile expense metrics in the new Mobile Metrics Details
report. The new Mobile Metrics Details report is being provided with only these
four mobile expense actions for now. This report is planned to be leveraged as
we receive more new mobile actions into this standard report.
March 14, 2020 As of the March 2020 release, the Mobile Usage folder and all of the reports in
the folder were removed from the standard reports catalog.
Removed the following reports from the guide:
• Invoice Mobile Metrics Summary
• Mobile Login Summary
• Travel Mobile Metrics Summary
Replaced the report information with information about the removal of the
folder and reports.
March 15, 2019 Removed the Expense Mobile Metrics Summary report. The report was
removed from the standard reports catalog with the March 2019 release.
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report displays the Concur Expense actions taken by employees over a given time
frame through each employee's SAP Concur mobile app. The report includes metrics for the
following events:
• ApprovedReport
• CreatedReport
• EditedReport
• RejectedReport
• SubmittedReport
NOTE: Due to enhancements made as of May 1, 2020, we recommend leveraging the Mobile
Metrics Details report for mobile actions completed on or after that date.
Report Prompts
Report Output
Table of Contents
Chapter 16: Folder – Persona Dashboards ........................................................ 16-1
Overview ........................................................................................................... 16-1
Access the Dashboard ............................................................................... 16-1
Required – BI Manager .............................................................................. 16-1
Drill-Through and Related Reports .............................................................. 16-2
Budget Information ................................................................................... 16-2
Combined Spend Overview .................................................................................. 16-3
Available to: Analysis Intelligence
Overview ................................................................................................. 16-3
Dashboard ............................................................................................... 16-3
Section: Payment Type Filter ..................................................................... 16-4
Section: Total Combined Spend .................................................................. 16-5
Section: Average Life Cycle ........................................................................ 16-6
Section: Combined Spend Trend ............................................................... 16-19
Dashboard: Department Manager Spend Overview ............................................... 16-21
Available to: Analysis Intelligence
Dashboard ............................................................................................. 16-21
Section: Spend – Current Quarter Spend ................................................... 16-21
Section: Spend Overview ......................................................................... 16-23
Section: Future Trips............................................................................... 16-25
Section: Top 10 Spending Employees ........................................................ 16-29
Dashboard: Department Manager Expense Report Overview .................................. 16-32
Available to: Analysis Intelligence
Dashboard ............................................................................................. 16-32
Section: Average Life Cycle ...................................................................... 16-33
Section: Expense Reports – Unsubmitted Transactions ................................ 16-36
Section: Expense Reports – Reports Pending Approval ................................ 16-38
Section: Credit Card Adoption .................................................................. 16-40
Section: Average Spend .......................................................................... 16-43
Section: Policy Exceptions by Employee..................................................... 16-50
Dashboard: Expense Management Overview ........................................................ 16-52
Available to: Analysis Intelligence
Overview ............................................................................................... 16-52
Dashboard ............................................................................................. 16-53
Summary Bar ......................................................................................... 16-54
Revision History
Date Notes / Comments / Changes
August 17, 2019 Added additional information about the reports in the Persona Dashboards
folder
April 13, 2019 Updated the overview of the Combined Spend Overview dashboard
February 9, 2019 Added information about the new Payment Type Filter for the Combined
Spend Overview dashboard, removed references to Insight Premium from the
guide, and updated copyright
October 15, 2018 The October release has moved to October 20, 2018
October 13, 2018 Updated image of the Quick Access Menu to include the new Combined Spend
Overview dashboard
September 17, 2018 The September release has moved to September 22, 2018
September 15, 2018 Added information about the Combined Spend Overview dashboard
November 4 2017 Updated the image of the Quick Access Menu to display the updated label for
the Department Manager Expense Report Overview dashboard
October 17 2017 Updated for Department Manager Dashboard changing two separate
dashboards – Department Manager Spend Overview and Department Manager
Expense Report Overview
June 5 2017 Updated the tooltip information for the PO Adoption section under the Invoice
Management Overview dashboard
June 3 2017 Added additional information about the Invoice Management Overview
dashboard
April 22 2017 Added information about the Invoice Management Overview dashboard
March 18 2017 Updated the first Questions Answered bullet for the Policy Exceptions by
Employee section
February 17 2017 Updated Average Life Cycle dashboard images to show new industry average
of 12 days; no other content changes
January 25 2017 Updated the Overview section and added additional information about the
Expense Management Overview dashboard
December 15 2016 Changed copyright and updated the Overview section; no other content
changes
December 9 2016 Added information about the Expense Spend Management Overview dashboard
October 25 2016 Updated the guide content to new corporate style; no content changes
September 18 2015 Added more drill-through reports to the Department Manager Dashboard
Changed the chapter number because Open Booking Changed to TripLink
September 4 2015 Clarified the calculation information for the Policy Exceptions by Employee
section
Overview
The Persona Dashboard provides you all the relevant data you need to manage your
business in one location. In addition, the dashboard provides visual indicators identifying
the existence of potential problems.
The Persona Dashboard tab appears by default for all BI Managers. To access the
dashboard, click either the image of the dashboard or the dashboard label for the image.
Refer to the appendix in this chapter for information about removing or restoring the
Persona Dashboard tab.
Required – BI Manager
Any user who is also a BI Manager can access the Department Manager Overview
dashboard. Users are not required to be a BI Manager to access the Expense Management
Overview or Invoice Management Overview dashboards.
If a user is a BI Manager and a licensed user, when the user logs in via the Reporting menu
there will be two options. Choosing the BI Manager option limits the information displayed in
the reports to just the information of the BI Manager's direct and indirect reports (for all
dashboards and reports). If the user logs in as the licensed user, then the user will see data
based on their security access.
For more information about BI Manager, refer to the Overview chapter in the
Analysis/Intelligence documentation that is available in Cognos (Launch menu).
The other reports in the list are existing standard reports that contain data
determined to be relevant to the associated metric.
When the user clicks a report name, the standard "prompt" window appears in a new
window. The report user completes the prompt window as usual and runs the report.
Budget Information
The sample above shows the various options involving the budget – between No money
spent and Overbudget. The sample at the bottom – No budget specified – indicates that the
user did not enter the budget information in Profile.
Overview
The Combined Spend Overview dashboard provides key metrics for your company's
combined spend associated with your company's expense reports and invoices. The
dashboard can help you track how the metrics are trending, the impact on cash flow and
budgets, and help evaluate the need for changes in the expense report and procurement
processes to optimize them.
NOTE: If the fiscal calendar is enabled and set up for a company, the current quarter-to-
date will be based on the fiscal calendar. If the company is not using a fiscal
calendar, the current quarter-to-date will be based on the Gregorian calendar year.
While the Department Manager Overview, Expense Management Overview and Invoice
Management Overview were designed for individuals with specific responsibilities within
their department or the expense and invoice management teams, the Combined Spend
Overview dashboard is designed for individuals who need to see spend data on a global
level. However, regardless of who accesses each of these dashboards, the data viewed on
the dashboards is still based on the access level assigned to the individual user viewing the
dashboard.
Dashboard
The Payment Type Filter provides a way to filter and view combined expense and invoice
spend by payment type on the Combined Spend Overview dashboard. The available
payment types are listed in alphabetical order with "Expense" or "Invoice" next to the
payment type to indicate whether the payment type is associated with Expense spend or
Invoice spend.
The first time the Combined Spend Overview dashboard runs, the dashboard displays the
data for all payment types.
To filter the Combined Spend Overview dashboard by one or more payment types, select
the check box next to the payment type(s) you want to view, and then click the Finish
button. The dashboard can be filtered by multiple payment types at one time.
The Total Combined Spend section provides the combined spend for both Expense and
Invoice for the year-to-date and current quarter-to-date, and the combined total accrual for
the current quarter-to-date.
The combined spend includes all expense reports that have been sent for payment and all
invoices that have been sent for payment processing. Combined spend does not include
accruals. The Accrual number displayed in this section is the combined total of unpaid
expense entries, unassigned credit card transactions, and unpaid invoices for the current
quarter-to-date.
The graph in the Total Combined Spend section is a visualization of the percentages of
the combined spend that are attributed to Expense and Invoice for the year-to-date.
Placing your pointer over a section of the graph displays the spend type (Expense or
Invoice) associated with the section and the percentage of the total combined spend
associated with that spend type for the year-to-date. In the example below, 23 percent of
the total combined spend is from all the expense reports that have been sent for payment
for the year-to-date.
NOTE: The Average Life Cycle Details – Expense report is a copy of the Average Life Cycle
Details report associated with the Department Manager Expense Report Overview
dashboard. The only difference between the reports is the name of the report.
For the Department Manager Expense Report Overview dashboard, the detail report is
named Average Life Cycle – Details. For the Combined Spend Overview dashboard, the
detail report for Expense is named Average Life Cycle Details – Expense.
Submitted tab:
Approved tab:
Paid tab:
Submitted tab:
Approved tab:
Paid tab:
The Average Life Cycle section provides a visualization of the current quarter's life cycle
averages for your company's expense reports and invoices, including the average total days
for the expense report and invoice life cycle for the current quarter-to-date. All numbers
displayed in the Average Life Cycle section are averages.
• The days on average number is the average of the submission, approval, and
payment days for expense reports or invoices for the current quarter-to-date.
• The Submission number is the average of the days from the expense transaction
date until the expense report submission or the average of the days from the invoice
creation date in Invoice until the time the invoice is submitted for the current
quarter.
• The Approval number is the average of the days from the first-time submission date
of the expense report or invoice until the expense report or invoice is approved for
the current quarter.
• The Payment number is the average of the number of days from expense report
approval date until the date the expense report is submitted for payment or the
average of the number of days from the invoice approval date until the invoice is
submitted for payment processing for the current quarter.
Placing your pointer over a section of the life cycle bar displays the current quarter, the life
cycle stage, and the average percentage of expense reports or invoices currently in that life
cycle stage.
The Combined Spend Trend section provides a visualization of the combined year-to-date
spend by month for both Expense and Invoice.
The combined spend includes all expense reports that have been sent for payment and all
invoices that have been sent for payment processing. Combined spend does not include
accruals.
Placing your pointer over a spend segment on a bar displays the month, year, spend type
(Expense or Invoice), and the approved amount associated with the segment for the
expenses that have been sent for payment or invoices that have been sent for payment
processing for the month.
Dashboard
Questions Answered
How much have I spent this quarter?
Do I have enough budget to cover all the travel scheduled for the remainder of
the quarter?
NOTE: If you have not entered your quarterly budget in the budget settings in your
Cognos profile, you will only see data for spend and not any comparative data
to your budget.
Calculation
Budget comes from entries made by the BI Manager in the Profile settings. Spend is
a combination of spend reported on expense reports and incurred expense reflected
on credit card transactions.
If you think your spend will exceed your budget this quarter take a look at Future
Trips – trips that have been booked, but not taken. Absorbing the cost of airfare
only, instead of all other expenses associated with travel, is one way to bring
spending back under control. In addition, look at the Spend Details report to get a
better understanding of spend. Maybe you can identify areas you can cut back on.
Are there multiple people scheduled to attend the same conference? Consider
having only one attend.
Can a business meeting be conducted via conference call rather than face-to-
face?
Questions Answered
What is the trend in my quarterly spend compared to budget for the past six
quarters?
Does my spend represent an increased level of T&E spend?
NOTE: If you have not entered your quarterly budget in the budget settings in your
Cognos profile, you will only see data for spend and not any comparative data
to your budget.
Calculation
Understanding the trend of your T&E spend provides a quick glance of how you are
performing against planned spend over the last six months. If spend is under
budget, this might represent an opportunity for spend that could help you in
attaining your department goals. If, however, spend is exceeding your budget,
exploring the details around spend can provide insight on where you might need to
curtail spend or if you need to talk to someone about their level of spend. Listed
below are some areas you might consider exploring. There are several standard
reports you can review for better understanding on your spending trend.
advance airfare purchase
class of service
ancillary fees
online booking
failure to use unused tickets
excessive baggage fees
hotel or car rental cancellation fees
upgrades
extensive meal or room service charges
rates higher than negotiated rates
charges for breakfast or internet included in the negotiated rate
additional insurance on car rentals
duplicate meal expenses
attendees
using non-preferred vendors
Questions Answered
How many future trips have been booked but not taken?
Calculation
If you think your spend will exceed your budget this quarter, knowing what Future
Trips are booked is helpful in finding ways to cut back on spend. Absorbing the cost
of airfare only, instead of all other expenses associated with travel, is one way to
bring spending back under control. The Future Trips Details report provides you
additional information needed to make these decisions.
Are there multiple people scheduled to attend the same conference? Consider
having only one attend.
Can a business meeting be conducted via conference call rather than face-to-
face?
The following tables provide additional information about the Future Trips Details drill-
through report:
Data Item
Data Item Expression Data Item Description
Label/Name
Trip Cost <Trip Cost [Trip].[Trip Cost (Booked Displays the trip cost
(Booked (Booked Portion)] (booked portion)
Portion) Portion)>
Est. Trip Cost <Est. Trip Cost> [Est. Meals & Misc]+[Estimated Displays the estimated trip
Hotel & Anc]+[Car Fare]+[Total cost
Fare]
Est. Meals & <Est. Meals & [Trip].[Estimated Meals & Misc] Displays estimated meals
Misc Misc> and miscellaneous
Est. Hotel & <Est. Hotel & [Travel].[Reservations and Displays the estimated
Ancillary Ancillary> Tickets].[Booking Total hotel and ancillary
(reporting currency)]*1.18
Total Fare <Total Charges> [Travel].[Reservations and Displays the total fare
Tickets].[Booking Total
(reporting currency)]
Questions Answered
Calculation
The query for this metric pulls the top 10 spenders for the manager and captures the
total actual spent expense for each employee from expense reports. Accruals,
bookings, parent entries, and personal entries are excluded from this calculation.
If your spend is above the average, or projected to exceed your available cash to
cover expenses, consider talking with travelers regarding any inappropriate past
spends or the necessity of any future planned trips. Understanding costs per trip by
traveler also helps you make better business decisions about the ROI of a trip.
The following tables provide additional information about the Employee Spend Details drill-
through report:
Data Item
Data Item Expression Data Item Description
Label/Name
Cost Center <Cost Center> [Top 10 Spenders].[Employee Displays the cost center
Cost Center]
Spend Type <Spend Type> [Spend Overview].[Spend Displays the spend type
Type]
Expense Type <Expense Type> [Spend Overview].[Expense Displays the expense type
Type]
Dashboard
Submitted tab
Approved tab:
Paid tab:
Questions Answered
How long does it take an expense report to move through each phase of the
cycle?
How efficient is my team with this process?
Calculation
All these numbers are averages. Submission is an average of the days from the date
of a transaction until the time it is submitted in an expense report. Approval is an
average of the days from the time an expense report is submitted until it is
approved. Payment is an average of the number of days from the time of expense
report approval until submitted for payment. The Average Life Cycle number is an
average of the submission, approval, and payments days.
Understanding the length of time it takes for expense reports to process through
each stage gives you an idea of where you can make improvements in the efficiency
of processing.
Questions Answered
Which employees have expenses not yet submitted via an expense report?
What is the value of the unsubmitted transactions?
Calculation
Getting your employees to submit reports that account for all their expenses in a
timely fashion is critical to the company managing cash flow successfully. Once you
identify an employee with unsubmitted transactions consider the following:
Talk with the employee to understand the reason for the delay.
Review your company's policy regarding expense report submission.
Remind all employees of the company policy regarding expense report
submission.
Utilize automatic email reminders to employees reminding employees of
transactions not yet submitted.
Questions Answered
How many expense reports need my review and approval?
What is the value of the expenses in the reports not yet reviewed?
Calculation
Expense reports with a status of submitted and with a status of "Pending Approval"
Just as it is important for your employees to submit their expense reports in a timely
fashion, it's just as important that you review each report and either submit it for
payment or return it to the employee for change in a timely fashion. For the
employee using a personal credit card or paying cash for the expense,
reimbursement in a timely fashion is important so they can maintain their credit
rating and avoid payment of late fees. If you are not receiving notification when an
employee submits an expense report for approval, contact your expense
administrator to get this corrected.
Questions Answered
How is the use of credit cards for expenses trending?
Do I need to take action to increase the level of card adoption?
Calculation
Use of a corporate card helps you control your T&E spend, improves employee
satisfaction and creates efficiencies in the payment and reconciliation process. Low
credit card utilization suggests a compliance issue. To drive compliance:
If your company requires use of the corporate card, reemphasize the policy
making sure your employees understand that only expenses made in compliance
with the travel policy and on the corporate card are typically reimbursable.
Make sure that employees are aware of any benefits available to them through
use of the card such as a rewards program or emergency assistance when en
route.
The following tables provide additional information about the Credit Card Adoption Details
drill-through report:
Data Item
Data Item Expression Data Item Description
Label/Name
Total Card
Spend
Total Spend
Questions Answered
What is the average spend of your employees over six categories of spend – air,
hotel (spend category: Lodging – Track Room Rate Spending), car rental, meals,
rail and entertainment?
Calculation
The average spend for your department is calculated using spend submitted on
expense reports of all of your direct reports on a year-to-date basis.
If your department's average spend is above or below normal, use the "Average
Spend by Spend Category Details" report to find out the level and type of spend by
each employee. By examining spend at this level, you should be able to spot any
patterns that require additional research. There are several related reports that can
provide this insight so you can determine the appropriate action to take. For
example:
If one employee shows a higher level of spend for airfare, is it because that
employee waits to the last minute to purchase his ticket?
Is the employee purchasing an upgraded class of service?
Does the distance of trips justify the higher expense?
The following tables provide additional information about the Average Spend by Category
Details drill-through report:
Data Item
Data Item Expression Data Item Description
Label/Name
else [Expense].[Entry
Information].[Spend Category]
end "
Questions Answered
Who are the top 10 employees with policy violations (based on exception value)?
How many policy exceptions does each employee have?
What is the dollar value associated with those exceptions?
Calculation
It may be difficult for there never to be any policy exceptions. However, when the
number of exceptions for an employee is much higher than the average for other
employees, or is increasing over time, it may be a flag for spending that is out of
control or potential fraud.
Since spend policies are implemented to help control costs in your organization,
exceptions might suggest one of the following.
Employees do not understand the policy.
They do not consider it fair so do not want to follow it.
Employees do not feel it necessary to follow the policy.
Once you talk with the employees that have policy exceptions and understand why,
next steps can be determined.
Overview
The Expense Management Overview dashboard provides key metrics for your company's
expense reports and expense report life cycle at a glance. The dashboard can help you track
how the metrics are trending, the impact on cash flow, and help evaluate the need for
changes in the expense report process to optimize it.
NOTE: The Expense Management Overview dashboard is the first in a series of Spend
Management dashboards. These dashboards bring visibility into all spend in the Concur
connected solution wherever it occurs. With visibility into spend, users are able to make
better and more informed decisions regarding spend at their company.
While the Department Manager Overview, Expense Management Overview, and Invoice
Management Overview dashboards display data based on the user's access rights, the
Combined Spend Overview, Expense Management Overview, and Invoice Management
Overview dashboards were designed for users that typically have global access to company
spend data.
Dashboard
Summary Bar
The total number of expense reports submitted for approval but not yet approved;
and the amount of money associated with these expense reports.
• Unsubmitted Credit Card Transactions
Corporate credit card transactions associated with expense report entries that are
unsubmitted, and transactions on the corporate credit card statement that do not
have a matching expense report entry. Also displays the amount of money
associated with these unsubmitted transactions. Credits are excluded from this
calculation.
• Cash Expense Transactions
The total number of expenses submitted for approval for year-to-date that have
Cash as the payment type; and the amount of money associated with these
expenses.
• Personal Expense Transactions
The percentage of all expense entries submitted for year-to-date that are marked
Personal Expense (do not reimburse), and the amount of money associated with
these expenses.
The following tables provide additional information about the Cash Expense Transactions
Details drill-through report:
Data Item
Data Item Expression Data Item Description
Label/Name
The Average Life Cycle section provides a visualization of the current quarter's life cycle
averages for your company's expense reports, as well as the average total days for year-to-
date. All numbers displayed in the Average Life Cycle section are averages.
• The Average Total Days number is the average of the submission, approval, and
payments days for the year-to-date.
• The Current Quarter number is the average of the submission, approval, and
payments days for the current quarter.
To the right of the Current Quarter value is the comparison to the industry average
for an expense report life cycle. The comparison shows the difference between your
company's expense report life cycle days and the industry average for expense
report life cycle days. If the Current Quarter average exceeds the industry average,
a warning icon, , is displayed.
• The Submission number is the average of the days from the date of a transaction
until the time it is submitted in an expense report for the current quarter.
• The Approval number is the average of the days from the first time submission date
of the expense report until it is approved for the current quarter.
• The Payment number is the average of the number of days from approval of the
expense report until date it is submitted for payment for the current quarter.
The Aging of Transactions section provides a visualization of the transaction aging for
unsubmitted credit card transactions.
Unsubmitted credit card transactions are defined as transactions reflected on the corporate
credit card statement that do not have a submitted matching expense report entry. The
aging of a transaction is calculated from the difference between the date of the transaction
and the current date. Credits are excluded from these calculations.
Unsubmitted credit card transactions are grouped in 30-day increments up to 120 days. All
unsubmitted credit card transactions older than 120 days are grouped together under the
120+ bar. The graph also shows the total amount of money for the unsubmitted credit card
transactions within each time period.
Placing your pointer over a bar displays the aging time period for the bar and the total
amount of money associated with unsubmitted credit card transactions for the time period.
The following tables provide additional information about the Aging of Transactions Details
drill-through report:
Data Item
Data Item Expression Data Item Description
Label/Name
Payment types are the way an employee pays for an expense during a transaction. The
Payment Types section provides a visualization of the active payment types associated
with all approved expense entries by quarter; and the amount of money associated with the
approved expenses for each payment type. The Payment Types section also displays the
total amount of money associated with these approved expenses for the year-to-date.
Placing your pointer over a payment type segment on a bar displays the quarter, payment
type, and total amount of money associated with the approved expenses for the payment
type.
The following tables provide additional information about the Invoice Spend by Payment
Method and Vendor - Details drill-through report:
Data Item
Data Item Expression Data Item Description
Label/Name
The Top 10 Spending Employee section provides a visualization of your company's top 10
spending employees, to help identify the types of spend your employees have.
Details about the types of spend are available in the Employee Spend Details drill-
through report. The Employee Spend Details report lets your company know who are the
top spenders and the total spend for those employees.
The Amount column displays an employee's total spend for year-to-date. For each
employee in the list, the Amount column pulls the employee's spend from their expense
reports, but excludes accruals, bookings, parent entries, and personal entries.
Clicking the name of an employee in the list opens a detailed spend report for the employee
in a separate window.
The Policy Exceptions by Type section provides a visualization of your company's top 5
policy exceptions identified on the submitted expense line items for year-to-date. The
purpose of this visualization is to help identify the most common policy exceptions for
expenses. Each bar represents the total number of exceptions for year-to-date.
Placing your pointer over a bar displays the expense type and the total number of policy
exceptions associated with the expense type for year-to-date.
Overview
The Invoice Management Overview dashboard provides key metrics for your company's
payment requests (invoices) and purchase requests, and the payment request and purchase
request life cycles, at a glance. The dashboard can help you track how the metrics are
trending, the impact on cash flow, and help evaluate the need for changes in the
procurement process to optimize it and optimize cash flow.
While the Department Manager Overview, Expense Management Overview, and Invoice
Management Overview dashboards display data based on the user's access rights, the
Combined Spend Overview, Expense Management Overview, and Invoice Management
dashboards were designed for users that typically have global access to company spend
data.
Dashboard
The Aging Payables section provides a visualization of the outstanding (not paid) invoice
payables grouped by the age of the invoices in days. Unpaid invoices are grouped in 30-day
increments up to 90 days. Unpaid invoices older than 90 days are grouped together under
the 90> bar. To the right of the bar graph is the total number of unpaid invoices and the
total amount due for these unpaid invoices currently in Invoice. The bar graph only includes
unpaid invoices that are past due.
The data in the Aging Payables section matches the data in the existing Invoice report:
Request Aging Report. The calculation for aging is the difference between the Date of
Invoice and the Current Date field values. The dollar amounts are based on the Approved
Amount field.
The information in this section can be used to help manage cash flow and determine
whether there are outstanding accounts payables that are past due and require attention.
Placing your pointer over a bar displays the invoice aging time period for the bar and the
total amount of money associated with unpaid invoices for the time period.
The following tables provide additional information about the Aging Payables Details drill-
through report:
Data Item
Data Item Expression Data Item Description
Label/Name
Age Selected ' ' + ParamDisplayValue('p_Age') + ' ' Displays the age(s) selected
from the Select Age prompts
on the Prompts page
Age Range <Age Range> "case when [Age in Days] < Displays the age range
31then '0-30' when [Age in
Days] between 31 and 60 then
'31-60' when [Age in Days]
between 61 and 90 then '61-90'
when [Age in Days] > 90
then '90+' else null end"
Invoice Date <Invoice Date> [Invoice].[Payment Request Displays the invoice date
Dates and Statuses].[Invoice
Date]
Expense Type <Expense Type [Invoice].[Payment Request Displays the expense type
Name Name> Line Items].[Expense Type name
Name]
The Total Invoice Spend and Top 5 Expense Types sections have the same detail
report. They both use the Invoice Expense Type Spend Trend report located in the
Standard Reports > Invoice folder.
The Total Invoice Spend section provides a visualization of the total invoice spend for the
year-to-date by quarter. The spend is derived from invoices that have a status of Paid.
The information in this section can be used to help forecast budgets and spend.
Placing your pointer over a bar displays the quarter and the total year-to-date invoice spend
for the selected quarter. To the right of the bar graph is the total invoice spend for year-to-
date.
The Payment Method section provides a visualization of the year-to-date spend by quarter
for each payment method used to pay for invoices. The spend by payment method is
derived from invoices that have a status of Paid.
The information in this section can be used to help optimize spend on your credit card
programs.
Placing your pointer over a payment method segment on a bar displays the payment
method, quarter, and percentage of invoices paid by the payment method.
The following tables provide additional information about the Invoice Spend by Payment
Method and Vendor - Details drill-through report:
Data Item
Data Item Expression Data Item Description
Label/Name
The selections you make for the Select Date prompt determine which prompts are
displayed on the page. For example, if you select the Process Payment Date and YTD
options, only the Select Date and Rank prompts are displayed.
The Top 10 Vendors section provides a visualization of the company's top 10 vendors with
the highest total invoice spend for the year-to-date. The Top 10 Vendors section also
displays the payment terms and average days to pay for the top 10 vendors. The Total
Spend value is the year-to-date spend based on the invoices with a status of Paid. The Avg
Days to Pay value is calculated using the Invoice Date and the Paid Date.
The information in this section can be used to help negotiate the best rates and terms with
your vendors, and determine if cash flow is maximized by not paying invoices too soon,
based on the invoice payment terms.
The Total Invoice Spend and Top 5 Expense Types sections have the same detail
report. They both use the Invoice Expense Type Spend Trend report located in the
Standard Reports > Invoice folder.
The Top 5 Expense Types section provides a visualization of the year-to-date spend for
the top five Invoice expense types. The spend by expense type is derived from invoices that
have a status of Paid.
The information in this section can be used to help forecast and budget for spend.
Placing your pointer over a bar displays the Invoice expense type name and the total spend
from paid invoices that are associated with the expense type for the year-to-date.
The PO vs Non PO Spend and PO Adoption sections have the same detail report.
The PO vs Non PO Spend section provides a visualization of the purchase order spend
versus non-purchase order spend for the year-to-date by quarter. The purchase order spend
is derived from invoices that have a status of Paid and have an associated purchase order
number. Non-purchase order spend is derived from invoices that have a status of Paid and
do not have an associated purchase order number.
The information in this section can be used to help evaluate purchase order spend and
determine the best approaches for driving more spend through the purchase order system.
Placing your pointer over a segment on a bar displays whether the segment spend is
purchase order spend (PO Spend) or non-purchase order spend (Non-PO Spend), the
quarter, and the percentage of PO Spend or Non-PO spend for the quarter-to-date.
Section: PO Adoption
The PO vs Non PO Spend and PO Adoption sections have the same detail report.
The information in this section can be used to help evaluate purchase order adoption rate
for your organization and determine the best approaches for driving more spend through
the purchase order system.
Placing your pointer over a segment on a bar displays the quarter and its purchase order
adoption rate percentage for the quarter-to-date.
1. With the Persona Dashboard tab displayed, click the icon on the left side of the
menu bar.
If the tab does not appear (was previously turned off), to add the Persona Dashboard tab
back to the menu bar, BI Managers must:
2. On the right side of the Persona Dashboard row, click the "add" icon.
Table of Contents
Chapter 17: Folder – Premium Dashboards ....................................................... 17-1
Sub-folder: Actionable Analytics ........................................................................... 17-1
Dashboard: Executive Overview ........................................................................... 17-1
Available to: Analysis Intelligence
Description .............................................................................................. 17-1
Value Proposition ...................................................................................... 17-1
Dashboard Output .................................................................................... 17-3
Dashboard: Expense Spend Summary ................................................................... 17-5
Available to: Analysis Intelligence
Description .............................................................................................. 17-5
Value Proposition ...................................................................................... 17-5
Dashboard Output .................................................................................... 17-6
Dashboard: Finance & Spend Overview ................................................................. 17-7
Available to: Analysis Intelligence
Description .............................................................................................. 17-7
Value Proposition ...................................................................................... 17-7
Dashboard Output .................................................................................... 17-8
Dashboard: Hotel Vendor Normalization Analysis .................................................... 17-9
Available to: Analysis Intelligence
Summary ................................................................................................ 17-9
Value Proposition ...................................................................................... 17-9
Sample ................................................................................................. 17-10
Dashboard: Operational KPI ............................................................................... 17-11
Available to: Analysis Intelligence
Description ............................................................................................ 17-11
Value Proposition .................................................................................... 17-11
Dashboard Output .................................................................................. 17-12
Dashboard: Travel Market Analysis ..................................................................... 17-13
Available to: Analysis Intelligence
Description ............................................................................................ 17-13
Value Proposition .................................................................................... 17-13
Dashboard Output .................................................................................. 17-14
Dashboard: Travel Program Overview ................................................................. 17-16
Available to: Analysis Intelligence
Revision History
Date Notes / Comments / Changes
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
August 14 2015 Moved from single book to individual "chapters" – no content changes
Description
This dashboard focuses on the five key areas of interest for finance and expense managers.
They are:
• Operations
• Spend management
• Commodity management
• Administration
• Departmental review
The main landing page of this dashboard provides a snapshot into each of those areas with
some key metrics associated with spend trending, expense time tracking, commodity
breakout, etc. By clicking any of the five panels, more details appear – focusing on
additional trending for each of the metrics on the landing page.
The icons in the left column can be used to navigate between the detailed metrics.
Value Proposition
This dashboard looks at the five key areas of importance for a finance and/or expense
administrator.
Operational Overview
The Operational Overview portion allows dashboard users to quickly evaluate the four key
metrics and analyze if they are in alignment with the previous period. Dashboard users can
quickly view the red and green arrows – and then spend their time focusing on the areas in
need of improvement instead of those areas that are trending correctly.
By tracking metrics – like time to submit and spend on card – management can help drive
messaging and changes within their program that will help alleviate liability and drive
savings through their incentive or rebate programs.
The drilldown view provides actionable information around approvers who are not
responding in a timely manner and travelers who are slow to submit their expense reports.
The longer it takes to expense card transactions or out-of-pocket transactions, the longer it
takes to hit the P/L. This causes cash flow issues and a higher likelihood the travelers will
default or incur card late fees on these transactions.
Spend Analysis
The Spend Analysis portion provides a quick comparison of spend between the previous
year and the trend of the current year. It quickly allows the dashboard user to compare
current spending against the previous year's spend. The graphs provide quick visual cues to
determine whether spending spikes are occurring or whether overall spend is trending up or
down.
The drilldown view provides the trending information for each year included in the report –
giving visibility into three metrics: spend, the number of transactions, and cost per
transaction. This allows dashboard users to understand fluctuating travel spend. Are
travelers spending more? Are they traveling more? Is the increase based on traveler
behavior or is the industry driving up the cost per transaction? Is spend up while the
number of transactions is trending down?
Expense Categories
By clicking the graph, the detail page appears. This allows dashboard users to select the
categories – one at a time – to understand the vendor footprint. This information identifies
the areas that might be of value to try and negotiate a lower or discount rate with that
supplier.
Administration
Departments
While it is important to identify individual travel details, understanding how expenses are
distributed across organizational departments is also critical. The Departments portion
provides a breakdown of each of the departments based on size. Clicking each of the circles
gives a view into the top spenders by department and the key spend statistics.
Dashboard Output
Data Type: Paid Expense Data – Parent Entries & Personal Entries Excluded
Description
This dashboard shows a client's expense data in two distinct views: Region/Country or
Category/Type.
• The Region button (top of the page) provides an overview of spend and expense
transactions for all regions. The graphs on the right side of the page are stacked bar
graphs that show the regional breakdown for the four quarters of the selected year
(shown at the top of the report).
By clicking the quarters on the graph, the data in the charts change to reflect the
spend and transactions for the selected quarter.
By clicking the region name in the charts, the data and graphs change to show a
country-by-country breakdown within the selected region.
• The Category button (top of the page) provides an overview of spend and expense
transactions for all spend categories. The graphs on the right side of the page are
stacked bar graphs that show the category breakdown for the four quarters of the
selected year (shown at the top of the report).
By clicking the quarters on the graph, the data in the charts change to reflect the
spend and transactions for the selected quarter.
By clicking the category name in the charts, the data and graphs change to show
an expense type breakdown within the selected category.
Value Proposition
This dashboard serves several purposes for several users within an organization:
• Expense administrators receive a consolidated view of the roll-up between
regions/countries and categories/spend types. They can use this data to determine if
there are configuration adjustments that need to be made to provide better visibility
and insight around the budget or around commodities that the business is managing.
• Budget owners and travel/expense managers can access data related to common
T&E questions like:
How much did we spend in x country or region? How does that compare to last
quarter?
We put a travel freeze in place in October. Is our spend in the key T&E categories
trending downward?
Standard Reports by Folder 17-5
Last Revised: February 9, 2019
© 2004 - 2020 Concur Technologies Inc. All rights reserved.
Chapter 17: Folder – Premium Dashboards
What is the company spend in a particular category type? How did we do last
year in the same?
Dashboard Output
Description
This dashboard looks at the top expense categories for a client in a clean and succinct
manner. The top four categories are displayed for the client with the yearly trending of
spend based on the current year (shown at the top of the page). The remaining categories
are rolled into All Other Categories. The dashboard also shows the quarterly spend, yearly
spend, and comparison to last year's spend for each of the commodities.
Clicking the green arrows on the left side of the page expands the four main category
sections to show additional yearly tending for transaction count and the cost per transaction
for the commodity. It also displays the top suppliers and the top employees who are
spending money for each commodity.
The data and trends can be displayed by year and subsequently by quarter.
Value Proposition
This dashboard displays the top expense categories for a client and answers questions like:
• What is going on?
• Why is it going on (what / supplier)?
• Once I understand what and why, then how can I effectively make changes (who)?
Example: How are our T&E expenses trending? What did we spend? How does this
relate to the previous period? Is our spending out of control?
Example: Spend is going up – not because we are taking more air trips or staying at
more hotels; those transactions are flat – but the cost per transaction is going up.
That tells me that the industry costs are escalating; the increase I see is not a result
of employee behavior.
Example: I can see that the average cost with our preferred car rental company went
down in Q4 right at the time we negotiated new rates. Despite the increase in rental
transactions, the overall spend in that category has decreased compared to the
previous quarter.
The change involves evaluation at the employee level to identify areas of opportunity –
either with re-education, training, or policy modifications.
Example: Our average cost per transaction in the hotel category is $82 for the
quarter. However, our top 20 spenders in this area spend an average of $250 per
stay. We need to re-educate travelers about preferred programs and per diem
limitations – especially our key offenders.
Dashboard Output
Summary
This dashboard displays the normalized hotel property names associated with traveler credit
card purchases. The dashboard uses all of the raw vendor data and analyzes it before
assigning it to a master normalized property.
By clicking on each of the property names on the left side of the page, the hotel property
metrics and spend attributes change to align with that property:
• The middle and bottom half of the page changes with the selection of each property
from the list.
• The graphs show the number of un-normalized properties that were consolidated to
obtain the total spend for the actual property.
• The chart provides additional details of each of the normalized properties.
Value Proposition
Many times, clients negotiate using un-normalized vendor information, which means
they are likely negotiating with an incorrect spend amount. Using normalized vendor
data, the client can take more accurate spend amounts to their vendors for improved
negotiating power.
• The second is data quality. The lack of industry standards with point-of-sale (POS)
systems, vendors, and merchants all contribute to the inherent need to normalize
vendor information.
Sample
NOTE: The properties on the left appear in order by the amount of spend.
Description
This dashboard provides an overview to key operational performance metrics every expense
administrator uses to track the basic health of their program. There are four key metrics
outlined in this report. They each show the current status of the metric compared with the
year and quarter combinations selected for the dashboard (top of the page). Each metric
can be viewed as a trending graphical chart, employee-level details, or the basic KPI
comparison metric.
Value Proposition
This dashboard allows dashboard users to quickly evaluate the four key metrics and analyze
if they are in alignment with their previous period. Dashboard users can quickly view the red
and green arrows – and then spend their time focusing on the areas in need of
improvement instead of those areas that are trending correctly.
By tracking metrics – like time to submit and spend on card – management can help drive
messaging and changes within their program that will help alleviate liability and drive
savings through their incentive or rebate programs.
The drilldown view provides actionable information around approvers who are not
responding in a timely manner and travelers who are slow to submit their expense reports.
The longer it takes to expense card transactions or out-of-pocket transactions, the longer it
takes to hit the P/L. This causes cash flow issues and a higher likelihood the travelers will
default or incur card late fees on these transactions.
Dashboard Output
Description
This dashboard allows travel and procurement managers to quickly view and evaluate the
travel footprint of their company, how spend is trending, where people are going, and with
which vendors.
The dashboard data can be filtered for specific years and quarters. The basic commodity
types of air, rail, car, and hotel are summarized across the selected years and quarters.
The graphs show the trending of cost, tickets, and average cost per transaction (booking,
ticket, reservation). By clicking a market pair or city (depending on commodity viewing) in
the upper table, the top suppliers within that market or segment pair displays in the lower
table.
Value Proposition
This dashboard provides visibility into the vendor footprint and allows managers to
understand where they might be able to successfully negotiate their vendor relationships.
It is important for managers to understand the trending of spend versus the number of
tickets to distinguish between an industry trend (if the average ticket cost is increasing) or if
the company is taking more air trips (and spending more). The market pair list allows
managers to truly understand where their travelers are flying – not just at the ticket level
but at each key segment.
The segment breakdown shows whether the negotiated vendors are being utilized and the
value is achieved. This information can be used to either negotiate with those suppliers that
meet their footprint or change internal behavior and manage configurations to drive spend
to those preferred suppliers.
The same concept applies to the hotel and car commodities but the review is based on room
nights and rental days.
Dashboard Output
Description
This dashboard gives travel managers a view into the overall ‘health’ of their program as it
relates to key metrics like online adoption, advance purchase and how far in advance
employees are purchasing tickets.
The upper graph compares spend both at a yearly and quarterly level while the lower graph
provides trending information for the various commodities across the selected timeframe.
The dashboard data can be filtered for specific years and subsequent quarters
Dashboard Output
Table of Contents
Chapter 18: Folder – Previous Report Versions ................................................. 18-1
Revision History
Date Notes / Comments / Changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
Table of Contents
Chapter 19: Folder – Spending .......................................................................... 19-1
Report: Airline Ancillary Fees Summary ................................................................. 19-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Ancillary Airline Fees Per Ticket ................................................................. 19-4
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Drive Adoption ........................................................................................ 19-7
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Excessive Personal Car Mileage ............................................................... 19-10
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Executive Briefing Summary ................................................................... 19-14
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Expense Airline Ancillary Fees - Details .................................................... 19-23
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Fare Analysis ........................................................................................ 19-27
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Internet Usage...................................................................................... 19-31
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Top Spend by Vendor ............................................................................ 19-34
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Top Spenders by Employee .................................................................... 19-37
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Top Spenders by Expense Type............................................................... 19-40
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Travel Summary ................................................................................... 19-43
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
January 8, 2020 Changed copyright and updated the calculations for the Total Hotel Spend and
Total Car Spend columns on the Travel Summary report.
February 28, 2019 Added additional information about the Drive Adoption report filter and
calculations
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
June 12, 2018 Added additional information about report prompts and reports to the reports
in the Spending folder
September 18 2017 Updated one of the Executive Briefing Summary report images to show the
new bar graph that replaced the former pie chart
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report will identify all spend on airline ancillary fees. There have been six expense
types that make up the ancillary fees. This report will display each of those expense types,
and the percentage of all airline spend that they make up.
Report Prompts
Options Prompts
• Fee Amount:
From: Used to filter the report using a defined minimum amount of the ancillary
fees
To: Used to filter the report using a defined maximum amount of the ancillary
fees
Lowest value: Used to filter the report using the lowest amount available of the
ancillary fees
Highest value: Used to filter the report using the highest amount available of
the ancillary fees
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Total Airline <Total Airline [Ancillary Fees].[Total Airline Amount of the total airline
Spend Spend> Spend] spend approved for
reimbursement, converted
as needed to the reporting
currency
Total Other <Total Other total([Approved Amount] for Amount of the total
Airline Fees Airline Fees> report) ancillary fees approved for
reimbursement, converted
as needed to the reporting
currency
Percent of Total <Percent of Total [Total Other Airline Fees]/[Total Percentage of the total
Airline Spend Airline Spend> Airline Spend] airline spend, not including
ancillary fees
This report will allow Travel Managers to view how much each employee is spending on
ancillary fees on a per ticket basis.
Report Prompts
Options Prompts
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Ticket Number <Ticket ID> [Segments].[Ticket ID] Ticket number for the
reserved air booking
This report provides details about the usage and adoption of Concur Drive for mileage
expense entries. The report includes the number of mileage entries, percentage of Concur
Drive adoption, number of mileage entries associated with Concur Drive routes, and the
percentage of Concur Drive routes that were modified. The report also displays the top 10
employees with the highest number of modifications to their mileage amounts provided by
Concur Drive.
The Drive Adoption report is filtered to only show personal car mileage. This filter is based
on the Spend Category Code field value PRCRM. PRCRM is the spend category code for the
Personal Car – Mileage Reimbursement spend category.
The Drive Adoption report displays the data for the current calendar quarter based on the
Sent for Payment Date.
Report Prompts
Report Output
Calculation Information
• # of Mileage Entries
• Drive Adoption
The number of personal car mileage entries with a Concur Drive/GPS Route attached
divided by the total number of personal car mileage entries.
The number of personal car mileage entries with a Concur drive/GPS route attached.
This is the same number used in the numerator of the Drive Adoption calculation.
The number of personal car mileage entries from Concur Drive (GPS) where the
Business Distance is different than the distance from Concur Drive/GPS divided by
the total number of personal car mileage entries from Concur Drive/GPS.
Because the Business Distance on the personal car mileage expense entry rounds to
the nearest whole number and the distance from the Concur Drive/GPS rounds to the
nearest tenth of a percent, there is a 0.5 standard deviation used in the calculation.
For example, if the distance from Concur Drive/GPS was 10.6 and the Business
Distance on the expense entry was 11, then this would not be considered a
modification because 10.6 is less than the 0.5 standard deviation.
However, if the distance from Concur Drive/GPS was 10.3 and the Business Distance
on the expense entry was 11, then this would be considered a modification because
10.3 is greater than the 0.5 standard deviation.
Travelers will use a personal car to travel for business. In many cases, it may be more cost
effective for the company to instead rent a car on a trip. This report will enable companies
to identify how much is being spend on car mileage, and create and enforce a sensible
policy.
Report Prompts
• Transaction Date: Used to filter the report by the date range that transaction(s)
were made
• Distance Units: Used to select if the distance should be shown in “Miles” or
“Kilometers”
• Break Even Distance: Used to define the distance in which the cost of renting a car
was equal to the cost of using a personal car to travel for business
Options Prompts
• Employees: Used to filter the report by the name of employee(s) who booked trips
• Currencies: Used to filter the report by the currency in which the employee(s) is
reimbursed
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report allows users to evaluate several key metrics in a single report. Users can track
the following data point with this report:
• T&E Summary
• Total T&E Spend (by Month)
• Total T&E Spend (Top Five by Category)
• Top Five Spend Trend by Category
• Vendor Analysis
• Top Five Vendor Spend by Airline
• Top Ten Vendor Spend by Hotel
• Top Five Vendor Spend by Car Rental
• Top Five Vendor Spend by Cell Provider
• Year over Year
• Total Approved Spend
• Total Number of Reports Processed
• Category Spend Trend
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ' ' + ParamDisplayValue('Date Sent for Displays the date range from the
Date Payment') Sent for Payment Date prompt
on the Prompts page
All Expense ' '+ParamDisplayValue('Date Sent for Displays the date range from the
Reports Sent for Payment') Sent for Payment Date prompt
Payment on the Prompts page
T&E Summary
N/A <#Month#> [Expense].[Report Dates and Month and year that the
Statuses].[Month] + ' ' + report was sent for
cast_char([Expense].[Report reimbursement to the
Dates and Statuses].[Year]) employee(s)
N/A <#Month#> [Expense].[Report Dates and Month and year that the
Statuses].[Month] + ' ' + report was sent for
cast_char([Expense].[Report reimbursement to the
Dates and Statuses].[Year]) employee(s)
Vendor Analysis
Year <#Year#> [Expense].[Report Dates and Year that the payment was
Statuses].[Year] sent for reimbursement to
the employee(s)
N/A <#Month#> [Expense].[Report Dates and Month and year that the
Statuses].[Month] + ' ' + payment was sent for
cast_char([Expense].[Report reimbursement to the
Dates and Statuses].[Year]) employee(s)
This report provides a detailed breakdown of spend on airline ancillary fees. In conjunction
with the Airline Ancillary Fees Summary report, a travel manager can have a complete
breakdown of the amount employees are spending on Ancillary Airline fees.
Report Prompts
Options Prompt
• Fee Amount:
From: Used to filter the report using a defined minimum amount of the ancillary
fees
To: Used to filter the report using a defined maximum amount of the ancillary
fees
Lowest value: Used to filter the report using the lowest amount available of the
ancillary fees
Highest value: Used to filter the report using the highest amount available of
the ancillary fees
Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ParamDisplayValue('sentForPaymentDate Displays the date range from the
Date Param') Sent for Payment Date prompt
on the Prompts page
This report will enabled Travel Managers to evaluate the flights selected by travelers and
quickly compare the Quoted Price to the best available GDS and Internet prices.
Report Prompts
Options Prompts
• Primary Travelers: Used to filter the report by the name of the traveler(s) taking
the trip(s)
• Employee IDs: Used to filter the report by the Employee ID of the employee(s) who
booked the trip(s)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Best GDS Price Best GDS Price [Travel].[Booking Best price available from
Decisions].[Best GDS Price] the GDS to the employee
at the time of booking
Travelers will frequently charge a company for internet usage at several locations (hotel,
airport, etc). These fees can add up quickly and other cheaper options are available. For
example, a company may choose to issue an Air Card to frequent travelers. This report will
enable companies to identify how much is being spent on internet usage, and create and
enforce a sensible policy.
Report Prompts
• Transaction Date: Used to filter the report by the date range that the transactions
were incurred
• Breakeven Amount: Used to define the amount in which the cost of using an
alternative option for internet usage was equal to the cost of using the internet at
several locations (hotel, airport, etc.)
• Expense Types: Used to filter the report by the expense type assigned to the
expense
Options Prompts
• Employees: Used to filter the report by the name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report ranks vendors with the highest amount of submitted expenses during a specified
timeframe.
Report Prompts
• Rank:
From: Used to filter the report using a defined minimum number of top vendors
to rank in the report (for example, to show the top 10 vendors, enter 10)
To: Used to filter the report using a defined maximum number of top vendors to
rank in the report
Lowest Value: Used to filter the report using the lowest number of top vendors
to rank in the report
Highest Value: Used to filter the report using the highest number of top vendors
to rank in the report
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report lists employees with the highest amount of posted entries.
Report Prompts
The administrator can select the ranking of the top spending employees to be displayed – 1
being the employee with the highest amount of submitted expenses. For example, entering
lowest to 10 will return the top 10 spenders. The user can also select one or more values for
the transaction year. Both of these prompts are optional.
Earliest Date: Used to filter the report using the earliest date that the payments
were sent for reimbursement to the employee(s)
Latest Date: Used to filter the report using the latest date that the payments
were sent for reimbursement to the employee(s)
• Rank:
From: Used to filter the report using a defined minimum number of top spenders
to rank in the report (for example, to show the top 10 spenders, enter 10)
To: Used to filter the report using a defined maximum number of top spenders to
rank in the report
Lowest Value: Used to filter the report using the lowest number of top spenders
to rank in the report
Highest Value: Used to filter the report using the highest number of top
spenders to rank in the report
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ' Displays the date range from the
Date '+ParamDisplayValue('Sent_for_Payment Sent for Payment Date prompt
_Date') on the Prompts page
This report lists employees with the highest amount of submitted expenses within expense
types during a specified timeframe.
Report Prompts
The administrator can select the rank of the top spending employees to be displayed – 1
being the employee with the highest amount of posted entries. For example, entering lowest
to 5 will return the top 5 spenders for each expense type. The user can also select a date
range. Both of these prompts are optional.
Earliest Date: Used to filter the report using the earliest date that the payments
were sent for reimbursement to the employee(s)
Latest Date: Used to filter the report using the latest date that the payments
were sent for reimbursement to the employee(s)
• Rank:
From: Used to filter the report using a defined minimum number of top expense
types to rank in the report (for example, to show the top 10 expense types, enter
10)
To: Used to filter the report using a defined maximum number of top expense
types to rank in the report
Lowest Value: Used to filter the report using the lowest number of top expense
types to rank in the report
Highest Value: Used to filter the report using the highest number of top
expense types to rank in the report
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ' Displays the date range from the
Date '+ParamDisplayValue('Sent_for_Payment Sent for Payment Date prompt
_Date') on the Prompts page
This report provides some key summary statistics for flights, hotels, and car rentals during a
specified timeframe. It provides counts and cost figures and distinguishes between the
number of trip components made using the online booking tool compared to booking with
the help of a travel agent. It provides some important performance indicators for managing
the travel program.
Report Prompts
Options Prompts
• Travel Config: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate and select from a list of rule classes
used by the employee(s) booking the trip
• Department: Used to filter the report by specific department(s) within the
organization
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
Flight Summary
Hotel Summary
Total Hotel <Total Hotel [Travel].[Reservations and Total sum of the booking
Spend Spend> Tickets].[Booking Total amount and the booking
(reporting currency)] tax for all hotel stays
Concur Travel <Concur Travel [Hotel Details].[Concur Travel Indicates the number of
Reservations Reservations> Reservations] rooms booked using
Concur Travel
Concur Travel <Concur Travel [Hotel Details].[Concur Travel Indicates the percentage
Percentage Percentage> Percentage] of rooms booked using
Concur Travel
Total Car Spend <Total Car [Travel].[Reservations and Total sum of the booking
Spend> Tickets].[Booking Total amount and the booking
(reporting currency)] tax for all cars rented
Concur Travel <Concur Travel [Car Details].[Concur Travel Indicates the number of
Reservations Reservations> Reservations] cars booked using Concur
Travel
Concur Travel <Concur Travel [Car Details].[Concur Travel Indicates the percentage
Percentage Percentage> Percentage] of cars booked using
Concur Travel
Potential Car <Potentials Car [Potential Nights] - [Car Days] Estimated number of
Days Days> rental days based on
difference between the
arrival and departure dates
of a trip.
Table of Contents
Chapter 20: Folder – Tax ................................................................................... 20-1
Report: Attendee Tax Amounts............................................................................. 20-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Australian Fringe Benefit Tax Analytics Dashboard....................................... 20-3
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Australian Fringe Benefit Tax Details ....................................................... 20-13
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Mileage/Fuel Receipt Reconciliation Report ............................................... 20-19
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: UK VAT Dashboard ................................................................................ 20-21
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: VAT Reclaimed Amounts ........................................................................ 20-25
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
November 17, 2018 Updated the Australian Fringe Benefit Tax Analytics Dashboard and Australian
Fringe Benefit Tax Details report
January 13, 2018 Changed copyright and updated the following reports:
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
This report captures the Australian requirement to report specific expenses to the Australian
Tax office on a yearly basis for those expenses for each employee.
Report Prompts
Report Output
Australian businesses are required to pay a Fringe Benefits Tax (FBT) on meal
entertainment expenses where a meal benefit is extended to an employee or their associate
in their home location.
The Australian Tax Office (ATO) provides businesses with two primary methods for
calculating the FBT liability – Actual & 50/50 method. A business must elect – before the
FBT reporting year – which method it will use.
Within Concur Expense, we provide FBT functionality where an expense can be split and
prorated based on the attendee type. This allows businesses who use the "Actual" method
for reporting FBT to correctly post the FBT-able portion of the expense to their finance
system.
However, currently, businesses do not have the ability to easily determine which FBT
calculation method will require them to pay the least amount of FBT that is associated with
meal entertainment expenses. This Australian Fringe Benefit Tax Analytics Dashboard
provides the solution.
! IMPORTANT: This report should be used for information only – it does not provide any
financial, taxation, or accounting advice.
Report Description
The Australian Fringe Benefit Tax Analytics Dashboard provides the reporting capability to
analyze the meal entertainment spend by each of the calculation methods and determine
which method will realize the lowest FBT amount to be paid by the business. The dashboard
also includes a calculation to determine the potential minor benefit tax exemption and its
impact to the Actual method. The business will then be able to use this data to elect the
optimal FBT calculation method for the upcoming year. This is based on employee country
of Australia and the reimbursement currency of AUD.
Calculations
• Actual: Approved Amount (Reimbursement Currency) * Gross Up Factor Variable *
Tax Rate Variable
NOTE: The intent of criteria A and B is to exclude any minor fringe benefits from
the exemption if they are recurring. For example, if the Maximum Number of
Shared Employee & Attendee Expense Entries for Minor Benefit
Exemption Calculation prompt is set to 7, and a manager takes an employee
to lunch every Friday more than seven times, the lunch expenses would NOT be
exempt. But if the manager took the employee to lunch only one time, the lunch
expense would be exempt.
Report Prompts
Report Output
The Fringe Benefit Tax Methods section contains two subsections: Tax Method
Comparison and Minor Benefit Exemption. The Tax Method Comparison section
shows a comparison between the three tax calculations, with the savings listed. The
calculation that has the greatest savings is colored green with the savings listed below it.
The Minor Benefit Exemption section shows the Minor Benefit Exemption field amount
and the number of expense entries that qualify for the minor benefit exemption displayed in
the Entry Count field. Clicking the number displayed in the Entry Count field drills down to
the Australian Fringe Benefit Tax Details report.
The Spend by Attendee Type section shows a pie chart with spend for each attendee
type. The Spend by Attendee Type pie chart includes Traveling Status with Attendee
Type.
Trend Performance
The Trend Performance section provides a comparison of the two tax methods for the
preceding 12 months before the end of the date range entered. The bar graph comparison
also includes visuals for the Actual with Minor Benefit Exemption field values for each
month.
The Top 5 Expense Types section contains a pie chart that displays the top five expense
types that contribute the most to the fringe benefit spend. The pie chart displays a key for
the top five expense types, and for each expense type, the Total Approved Amount
associated with the fringe benefit spend.
The Top Employee Spenders section lists the top 10 spenders and the tax calculations for
each tax type. This section is sorted by the Total Approved Amount column, highest to
lowest. This section is displayed on the dashboard when Employee is selected in the Top
Spenders by Employee or Attendee prompt on the Prompts page.
The Top Spenders By Attendee section lists the top 10 attendee spenders and the tax
calculations for each tax type. This section is displayed on the dashboard when Attendee is
selected in the Top Spenders by Employee or Attendee prompt on the Prompts page.
The Top 10 Expense Types by Attendee Type section lists the attendee type breakdown
for the top 10 expense types and the tax calculations for each tax type.
Australian businesses are required to pay a Fringe Benefits Tax (FBT) on meal
entertainment expenses where a meal benefit is extended to an employee or their associate
in their home location.
The Australian Tax Office (ATO) provides businesses with two primary methods for
calculating the FBT liability – Actual & 50/50 method. A business must elect – before the
FBT reporting year – which method it will use.
! IMPORTANT: This report should be used for information only – it does not provide any
financial, taxation, or accounting advice.
Report Prompts
Report Output
If an expense qualifies for a minor benefit exemption under the under the Actual method of
valuing entertainment, the Actual Method with Minor Benefit Exemption Amount
column defaults to 0.00. If not, the value in the Actual Method with Minor Benefit
Exemption Amount column for the expense will be the same as the tax amount value in
the Actual column.
For more information about the minor benefit exemption calculation, refer to the
Report: Australian Fringe Benefit Tax Analytics Dashboard section in this guide.
Report Prompts
Report Output
Companies that do business across national borders often incur a hidden cost – value-added
tax (VAT). VAT is added to the goods and services that companies buy in some countries.
This tax can add up to 25% to the cost of a business travel purchase and appear in
unexpected places.
Companies that do business across country borders can generally reclaim the VAT they have
paid on their purchases. However, VAT has to be recovered from each country individually,
the process is complex, and the languages are different. As a result, most companies simply
do not attempt to reclaim VAT or they process only large invoices.
Foreign VAT can account for up to 5% of total travel spend and, on average, annually costs
business travelers $7.5 billion. Of the $7.5 billion accumulated annually, only $2 billion are
recovered – resulting in approximately $5.5 billion in missed recovery opportunities.
NOTE: Because the overwhelming majority of VAT accumulation occurs within the UK, our
initial focus will be primarily on UK employee travel within the UK.
Report Description
The new UK VAT Dashboard gives clients who also have Audit the ability to further analyze
the reasons that their VAT is not able to be claimed. The dashboard should clearly show the
user: What was the amount of potential recoverable VAT? How much VAT was actually
claimed? As a result, how much VAT went unclaimed (i.e. lost opportunity)? What were the
reason codes for the unclaimed VAT?
Report Prompts
Report Output
The Lost Opportunity Breakdown page utilizes the benefits of the Audit offering to
display the code for the reason that the VAT went unclaimed. This page has two sections on
lost opportunities:
• Top 5 Reasons for unclaimed VAT
• Top 5 Expense Types for unclaimed VAT and the top 10 vendors for each expense
type
The Posted VAT Breakdown page contains two sections. The Top 5 Expense Types
section contains a bar graph and grid for the posted VAT information for the top five
expense types. The Top 10 Vendors section shows the posted VAT information for the
overall top 10 vendors for the UK.
This report displays report entry-level tax information for expenses that are eligible for
Value Add Tax (VAT) reclamation.
Report Prompts
Report Output
Table of Contents
Chapter 21: Folder – Travel Request ................................................................. 21-1
Report: Approved Travel Requests by Employee ..................................................... 21-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Completed Travel Requests without Expense Reports .................................. 21-3
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Top 10 Longest to Approve ....................................................................... 21-5
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Travel Requests by City ........................................................................... 21-6
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Travel Requests by Country ...................................................................... 21-8
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Travel Requests by Segment .................................................................. 21-10
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Travel Requests Pending Approval ........................................................... 21-12
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Report: Workflow Aging - Details ........................................................................ 21-14
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
***Not applicable for Standard Edition***
Revision History
Date Notes / Comments / Changes
September 21, 2019 Updated the image of the Travel Requests by Segment report to include the
new Expense Type column.
April 13, 2019 Updated the Prompts page and report images of the Travel Request by
Segment report to include the updates to the Prompts page, and the addition
of the Request Policy and Request Purpose columns to the report
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report will display all Travel Requests that are currently in use.
Report Prompts
Report Output
This report will display all completed Travel Requests that do not have a Travel Request line
item associated to a report entry. This will allow finance departments to identify liabilities
and plan appropriately.
Report Prompts
Report Output
This report provides a rank of the longest time to approve Travel Requests. This provides
actionable information to the user and allows them to check whether it was due to a specific
criteria or approver.
Report Prompts
Report Output
This report displays the total number of Travel Requests filed on a city by city basis.
Report Prompts
Report Output
This report displays the total number of Travel Requests filed on a country by country basis.
Report Prompts
Report Output
This report shows the Travel Request Segment activity for a company.
Report Prompts
Report Output
This report will give users an immediate view of all Travel Request that need to be
approved.
Report Prompts
Report Output
This report identifies the travel requests that are pending approval, including the approvers
associated with the requests, to help ensure approval of travel requests in a timely manner.
Report Prompts
NOTE: When a company has Cost Object Approvals (COA) enabled, the Prompts page
displays the Show Only Cost Object Steps prompt. When Yes is selected, the report
displays COA fields.
Report Output
Table of Contents
Chapter 22: Folder – TripLink ............................................................................ 22-1
Report: Invisible Spend Details ............................................................................ 22-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Invisible Spend Trend Analysis.................................................................. 22-6
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: TripLink Air Supplier Summary ................................................................. 22-9
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: TripLink Car Rental Supplier Summary ..................................................... 22-13
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: TripLink Details by Traveler .................................................................... 22-16
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: TripLink Hotel Property Supplier Summary ............................................... 22-21
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: TripLink Spend Summary by Traveler ...................................................... 22-24
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
July 22, 2019 Added additional information about report prompts and reports to the reports
in the TripLink folder
June 10, 2019 Default Approver column was renamed to Approver. Updated image of the
Invisible Spend Details report to show Approver column.
April 13, 2019 Updated image of the Invisible Spend Details report to include the new Purpose
column
March 15, 2019 Added the Lodging – Do Not Track Room Rate Spending spend category to the
Invisible Spend Details report and Invisible Spend Trend Analysis report
descriptions.
Also updated the image of the Overall tab on the Invisible Spend Trend
Analysis report to include the change to the order quarters and years are
displayed on the graphs.
February 9, 2019 Updated images of the Invisible Spend Trend Analysis report to include the
new visual indicators for invisible versus visible spend on the report. Also
removed references to Insight Premium from the guide and updated copyright.
October 5, 2018 Added information about the date restrictions for the Invisible Spend Details
report's Sent for Payment Date prompt
May 19 2016 The default amounts for outliers can now be modified by the report user
March 23 2016 "Blind Spend Trend Analysis" renamed to "Invisible Spend Trend Analysis"
September 18 2015 Changed the chapter number and name (Open Booking to TripLink)
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report tracks invisible spend at the employee level. Invisible spend represents the
expensed amounts that are not matched to a trip, with one exception — any charges from
TMC direct bookings are considered visible spend and will be excluded from this report.
Like the Invisible Spend Trend Analysis report, this report filters on spend categories. If the
client has not mapped the expense types to the spend categories, then no data is
returned on this report.
Report Prompts
The From field in the Sent for Payment Date prompt defaults to Jan 1, 2017, and the
From field only accepts dates from January 1, 2017 or later. This is due to the improved
visible spend matching process only being available for data from January 1st, 2017 or
later.
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ParamDisplayValue('pFromDate') + ' to ' + Displays the date range from
Date ParamDisplayValue('pToDate') the Sent for Payment Date
prompt on the Prompts page
Sent for <Sent for [Expense].[Report Dates and Date the expense report
Payment Date Payment Date> Statuses].[Sent for Payment was extracted from the
Date] expense system for
payment in another
accounting system (such
as Accounts Payable or
Payroll)
Concur TripLink captures data from flights, hotels, and ground transportation – no matter
where travel is booked. This report provides access to that data – giving companies of all
sizes insight into travel expenditures before they happen and a more complete picture of
spend outside the corporate travel system.
Invisible spend will go down over time as clients get visibility into travel spend before travel
occurs through TripLink. In addition, the information can also be used to meet "duty of
care" requirements as well as track spend with specific suppliers, giving companies the
information they need for better negotiations.
NOTE: Specifically, Concur looks at Concur Expense data where the expense is matched
with a trip in order to determine visible spend. In addition, if Concur finds credit card
spend from TMC direct bookings, it is considered visible spend for this report. (This
provides the expensed amount.) Then, Concur Travel provides the trip source
information, like Concur Travel, TripLink, etc.
Invisible spend represents the expensed amounts that are not matched to a trip.
As described below, the only expenses that are included in this process are those
with expense types that are mapped to the four spend categories listed below.
The report also shows quarterly trends so the Travel Manager can see if invisible spend is
increasing or decreasing over time. The report shows the current quarter and the previous 4
quarters based on the Sent for Payment Date.
The client has the option to set up spend categories and then map expense types to those
categories, in this case, to "group" data for reporting reasons. The new Invisible Spend
Trend Analysis report filters on spend categories. If the client has not mapped the
expense types to the spend categories, then no data is returned on this report.
For more information about spend categories, refer to the Expense: Expense Types
Setup Guide.
Report Prompts
Report Output
Overall Page:
Airfare Page:
Hotel Page:
Rail Page:
This report lists are vendors (booking total, ticket count, and segment count) by supplier.
Report Prompts
Outliers
On occasion, itineraries may be associated with a cost that is outside the parameters
typically used for reporting purposes. We have termed these data points as outliers, which
are defined as The exclusion when "cost data" is either equal to $0 or more than $20,000
(reporting currency).
Report Output
This sample shows the TripLink Air Supplier Summary report using retain for outliers:
This sample shows the TripLink Air Supplier Summary report using exclude for outliers:
Data Item
Data Item Expression Data Item Description
Label/Name
This report lists car rentals (# of rentals, # of days, and booking total) by supplier.
Report Prompts
Outliers
On occasion, itineraries may be associated with a cost that is outside the parameters
typically used for reporting purposes. We have termed these data points as outliers, which
are defined as The exclusion when "cost data" is either equal to $0 or more than $20,000
(reporting currency).
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report provides trip-level and segment-level details by employee. The report includes
the employee ID and expense type, as well as itinerary, ticket, and booking information.
Report Prompts
Outliers
On occasion, itineraries may be associated with a cost that is outside the parameters
typically used for reporting purposes. We have termed these data points as outliers, which
are defined as The exclusion when "cost data" is either equal to $0 or more than $20,000
(reporting currency).
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Created Date <Created Date> [Union2].[Created Date] Date the trip was created
[Travel].[Reservation and (month day, year format)
Ticket Dates].[Created Date]
Start Date <Start Date> [Union2].[Start Date] Date the trip begins
[Travel].[Reservation and (month day, year format)
Ticket Dates].[Start Date]
End Date <End Date> [Union2].[End Date] Date the trip completes
[Travel].[Reservation and (month day, year format)
Ticket Dates].[End Date]
Booking Total <Booking Total [Union2].[Booking Total Sum of the booking amount
(reporting (reporting (reporting currency)] and the booking tax, in the
currency) currency)> [Travel].[Reservations and reporting currency
Tickets].[Booking Total
(reporting currency)]
Segment ID <Segment ID> [Union3].[Air Segment Legacy Allows users to match trips
Key] to which the segment has
[Travel].[Air Segments].[Air been assigned in
Segment Legacy Key], Analysis/Intelligence with
[Travel].[Rail Segments].[Rail the same values in Concur
Segment Legacy Key]
Arrival Date <Arrival Date> [Union3].[Arrival Date] Arrival date (month day,
[Travel].[Air Segments].[Arrival year format) of the
Date], associated air/rail segment
[Travel].[Rail Segments].[Arrival
Date]
This report lists hotel property (# of nights, # of rooms, and booking total) by supplier.
Report Prompts
Outliers
On occasion, itineraries may be associated with a cost that is outside the parameters
typically used for reporting purposes. We have termed these data points as outliers, which
are defined as The exclusion when "cost data" is either equal to $0 or more than $20,000
(reporting currency).
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
This report lists totals by travelers (# of air tickets and total amount, # of car rental days
and total amount, # of car hotel nights and total amount, and the sum of those)
Report Prompts
Outliers
On occasion, itineraries may be associated with a cost that is outside the parameters
typically used for reporting purposes. We have termed these data points as outliers, which
are defined as The exclusion when "cost data" is either equal to $0 or more than $20,000
(reporting currency).
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Air Tickets <Count of Air [Union2].[Count of Air Tickets] Count of the number of
Tickets> count(distinct keys generated by the
[Travel].[Reservations and reporting database that
Tickets].[Trip Booking Key] for uniquely identifies each air
[Travel].[Trips].[Employee ID]), booking
0, 0
Table of Contents
Chapter 23: Folder – Trips ................................................................................. 23-1
Report: Car Receipt Details .................................................................................. 23-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Employees Travelling ............................................................................... 23-6
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Flight Segment Details ............................................................................. 23-9
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Itinerary Details .................................................................................... 23-12
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Number of Trips by Arranger .................................................................. 23-22
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Number of Trips by Traveler ................................................................... 23-26
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Ticket Details........................................................................................ 23-32
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Trip Approvals ...................................................................................... 23-36
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: User Concur Travel History ..................................................................... 23-40
Available to: Analysis Intelligence
Revision History
Date Notes / Comments / Changes
January 24, 2020 Updated the Data Item Expression information for the Employee and Employee
Email Address columns on the Number of Trips By Arranger report.
January 18, 2020 Updated the Data Item Expression information for the Travel Arranger and
Travel Arranger Email Address columns on the Employees Travelling report.
May 11, 2019 Added information about the new Currency prompt and new Reporting
Currency and Booking Currency columns for the Trip Approvals report,
updated information for some of the other columns, and updated images of the
report and Prompts page.
March 15, 2019 Updated the data item description for the Passengers column on the Itinerary
Details report to include reference to additional passengers associated with a
trip.
Updated the image and Report Data Items – Ticket Segments table for the
Ticket Details report to include the new Class of Service, Fare Basis Code,
and Ticket Status columns that were added to the Ticket Segments section
of the report.
February 28, 2019 Updated the Number of Trips by Traveler report description
February 9, 2019 Removed references to Insight Premium from the guide and updated copyright
March 17, 2018 Added additional information about report prompts and reports to the reports
in the Trips folder
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report allows users to quickly view details provided by car rental vendors who provide
e-receipts. E-Receipts provide an additional level of detail directly from the vendor and can
include information about optional costs incurred from the car rental (upgrades, GPS Units,
etc). This report gives additional visibility to administrators who are tracking car rental
expenses and drive compliance to corporate policy.
Report Prompts
Options Prompts
• Distance Units: Used to select if the distance on the report should be shown in
miles or kilometers
• Car Rental Vendors: Used to filter the report by car rental vendors
• Return Locations: Used to filter the report by car rental vendor return locations
• Employee IDs: Used to filter the report by Employee ID of employee(s) who rented
vehicles
• Renter Names: Used to filter the report by name of employee(s) who rented
vehicles
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Rental Location <Rental Location [Travel].[Rental Car Location the rental car was
Description> Receipts].[Rental Location picked up from
Description]
Rental Date <Rental Date> [Travel].[Rental Car Date the rental car was
Receipts].[Rental Date] picked up
Return Date <Return Date> [Travel].[Rental Car Date the rental car was
Receipts].[Return Date] returned
Average Daily <Average Daily [Travel].[Rental Car Average amount paid per
Rate Rate> Receipts].[Average Daily Rate] day for the rental car
Total Days <Total Days> [Travel].[Rental Car Total number of days the
Receipts].[Total Days] rental car was used
Car Class <Car Class [Travel].[Rental Car Class of car (for example,
Reserved Reserved> Receipts].[Car Class Reserved] small) booked through
Concur Travel
Car Class <Car Class [Travel].[Rental Car Class of car (for example,
Rented Rented> Receipts].[Car Class Rented] economy) actually driven
by the employee
LDW Amount <LDW Amount> CASE WHEN [Travel].[Rental Total amount charged by
Car Receipt Details].[Charge rental car agency for Loss
Description] like '%Fuel%' Damage Waiver insurance
GPS Amount <GPS Amount> THEN [Travel].[Rental Car Total amount charged by
Receipt Details].[Charge rental car agency for GPS
Amount] END rental fees
This report lists all employees traveling during a specified timeframe. A report row can be
drilled into for a more complete itinerary. Managers and travel managers can get a quick
view of who is traveling where.
Report Prompts
• Trip Date Range: Used to define the from/to date range of the trip bookings
• Vendor (optional): Used to filter the report by the name of the airline
company(ies)
• Employee (optional): Used to filter the report by name of employee(s) who booked
trips
• Travel Configuration (optional): Used to filter the report by the travel
configuration(s) used by the employee(s) booking the trip
• Populate Rule Class List: Used to populate a list of rule classes used by the
employee(s) booking the trip
• Rule Class (optional): Used to filter the report by the rule classes used by the
employee(s) booking the trip
• Flight Number (optional): Used to filter the report by flight number(s)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
All Trips between [Travel].[Trips].[Travel Configuration] Displays the date range entered
(‘date’) and from the “Trip Date Range”
(‘date’) prompt on the prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
Rule Class <Rule Class> [Travel].[Trips].[Rule Class] Rule class used by the
employee booking the trip
This reports provides a detailed look at all segments taken by employee over a given time
period. Users will also have the option of selecting a single employee when running this
report.
Report Prompts
Options Prompts
• Primary Travelers: Used to filter the report by name of employee(s) who traveled
• Employee ID: Used to filter the report by Employee ID of employee(s) who traveled
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
The basic building block for all Travel reporting is the comprehensive itinerary. At any time,
the traveler, manager, assistant, or administrator can view the traveler's itinerary and view
a complete list of the accommodations that have been made for that trip.
A single itinerary can include any combination of Web-direct segments and GDS tickets. The
itinerary provides all details required to pass airport security and includes such details as
record locator numbers and ticket numbers.
Report Prompts
• Record Locator: Used to search by the record locator assigned to the trip(s)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Passengers
Purchased By <Purchased By> [Travel].[Trips].[Employee Last Legal first and last name
Name] + ', ' + for the traveling employee
[Travel].[Trips].[Employee First (for example, John Smith)
Name]
Ticket Details
Air Segments
Arrival Station <Arrival Station [Travel].[Air Segments].[Arrival Full name of the arrival
Name Name> Station Name] station
Rail Segments
Hotel Reservations
Arrival Date <Arrival Date> [Travel].[Reservation and Date the trip begins
Ticket Dates].[Start Date] (month day, year format)
Car Reservations
Pickup Date <Pickup Date> [Travel].[Reservation and Date the trip begins
Ticket Dates].[Start Date] (month day, year format)
Dropoff Date <Dropoff Date> [Travel].[Reservation and Date the trip completes
Ticket Dates].[End Date] (Month Day, Year format)
Pickup Date <Pickup Date> [Travel].[Reservation and Date the trip begins
Ticket Dates].[Start Date] (month day, year format)
Room Rate <Daily Room [Travel].[Lodging Cost per night for the
Rate> Receipts].[Daily Room Rate] room reserved
Transaction <Transaction [Travel].[Lodging Receipt Line Date the hotel line item
Date Date> Items].[Transaction Date] transaction occurred
Secondary <Secondary [Travel].[Lodging Receipt Line Last four digits of the card
Description Description> Items].[Secondary Description] used to pay for the line
item transaction
Rental <Rental Date> [Travel].[Rental Car Date the rental car was
Receipts].[Rental Date] picked up
Rental <Rental Time> [Travel].[Rental Car Time the rental car was
Receipts].[Rental Time] picked up
Rental <Rental Location [Travel].[Rental Car Location the rental car was
Description> Receipts].[Rental Location picked up from
Description]
Return <Return Date> [Travel].[Rental Car Date the rental car was
Receipts].[Return Date] returned
Return <Return Time> [Travel].[Rental Car Time the rental car was
Receipts].[Return Time] returned
Return <Rental Location [Travel].[Rental Car Location the rental car was
Description> Receipts].[Return Location picked up from
Description]
Item Sequence <Item Sequence [Travel].[Rental Car Receipt Order of transactions listed
Number Number> Details].[Item Sequence on the invoice
Number]
Rate Type <Rate Type> [Travel].[Rental Car Receipt Rate method used for the
Details].[Rate Type] line items on the
reservation (for example,
Per Rental, etc.)
Tax Code <Tax Code> [Travel].[Rental Car Receipt Unique code applied to
Details].[Tax Code] various tax agencies
This report lists the travelers who have been most active and what their behavior patterns
are with trip withdrawals.
Report Prompts
Scope Prompt
• Booking Type: Used to select method used to book travel – Concur Travel & Agency
or Concur Travel
Options Prompts
• Departments: Used to filter the report by specific department(s) within the
organization
• Distance Unit: Used to select if the distance on the report should be shown in miles
or kilometers
• Minimum Number of Trips: Used to filter the report to exclude employees under a
specified minimum threshold of trips (for example, to exclude employees with less
than 5 trips, enter 6
• Minimum Total Air Spend: Used to filter the report to exclude employees under a
specified minimum threshold of total air spend (for example, to exclude employees
with less than $1,000 in air spend, enter 1,001
• Minimum Total Distance Flown: Used to filter the report to exclude employees
under a specified minimum threshold of total distance flown (for example, to exclude
employees who flew less than 300 miles, enter 301
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Creation Date ' ' + ParamDisplayValue('date_range') Displays the date range entered
from the Creation Date prompt
on the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
THEN 0
ELSE [Concur Travel
Trips].[Concur Travel Count]
END
Total Air Spend <Total Air CASE Total amount paid for air,
Spend> WHEN [Withdrawn].[Total Air in the reporting currency
Spend] IS NOT MISSING AND
[Concur Travel Trips].[Total Air
Spend] IS NOT MISSING THEN
[Withdrawn].[Total Air Spend]
+ [Concur Travel Trips].[Total
Air Spend]
WHEN [Withdrawn].[Total Air
Spend] IS NOT MISSING AND
[Concur Travel Trips].[Total Air
Spend] IS MISSING THEN
[Withdrawn].[Total Air Spend]
WHEN [Withdrawn].[Total Air
Spend] IS MISSING AND
[Concur Travel Trips].[Total Air
Spend] IS NOT MISSING THEN
[Concur Travel Trips].[Total Air
Spend]
ELSE 0
END
This report tracks the number of trips by travelers with air travel. This report allows
companies to track the air travel habits of their employees, including the traveler's total air
booking amount and their total distance flown, as well as how many of the traveler's trips
with air have been withdrawn.
Report Prompts
Scope Prompt
• Booking Type: Used to select method used to book travel – Concur Travel & Agency
or Concur Travel
Options Prompts
• Departments: Used to filter the report by specific department(s) within the
organization
• Distance Unit: Used to select if the distance on the report should be shown in miles
or kilometers
• Minimum Number of Trips: Used to filter the report to exclude employees under a
specified minimum threshold of trips (for example, to exclude employees with less
than 5 trips, enter 6
• Minimum Total Air Spend: Used to filter the report to exclude employees under a
specified minimum threshold of total air spend (for example, to exclude employees
with less than $1,000 in air spend, enter 1,001
• Minimum Total Distance Flown: Used to filter the report to exclude employees
under a specified minimum threshold of total distance flown (for example, to exclude
employees who flew less than 300 miles, enter 301
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Creation Date ' ' + ParamDisplayValue('date_range') Displays the date range entered
in the Creation Date prompt on
the Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
THEN 0
ELSE [Concur Travel
Trips].[Concur Travel Count]
END
Total Air Spend <Total Air CASE Total amount paid for air,
Spend> WHEN [Withdrawn].[Total Air in the reporting currency
Spend] IS NOT MISSING AND
[Concur Travel Trips].[Total Air
Spend] IS NOT MISSING THEN
[Withdrawn].[Total Air Spend]
+ [Concur Travel Trips].[Total
Air Spend]
WHEN [Withdrawn].[Total Air
Spend] IS NOT MISSING AND
[Concur Travel Trips].[Total Air
Spend] IS MISSING THEN
[Withdrawn].[Total Air Spend]
WHEN [Withdrawn].[Total Air
Spend] IS MISSING AND
[Concur Travel Trips].[Total Air
Spend] IS NOT MISSING THEN
[Concur Travel Trips].[Total Air
Spend]
ELSE 0
END
This report is used as a drill-through for several Travel-based reports (example: Finance >
Voided Air Tickets). If running as a stand-alone report, ensure that you have a specific PNR
to view results.
Report Prompts
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Ticket Details
Ticket Number <Ticket ID> [Travel].[Reservations and Ticket number for the
Tickets].[Ticket ID] reserved air booking
Ticket Segments
Class of Service Information not Information not yet available Information not yet
yet available available
Fare Basis Code Information not Information not yet available Information not yet
yet available available
Ticket Status Information not Information not yet available Information not yet
yet available available
This report provides an overview of the trips that have been approved or declined during a
specified timeframe. Included in the analysis is the last approver and last approval action.
This report helps identify any trips that are pending approval.
Report Prompts
Options Prompts
• Travel Config: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate a list of rule classes used by the
employee(s) booking the trip
• Department: Used to filter the report by specific department(s) within the
organization
• Last Approver Action: Used to filter the report by the action(s) taken by the last
approving employee in the workflow of the trip
• Employees: Used to filter the report by name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Last Approval Date ParamDisplayValue('Dates') Displays the date range from the
Last Approval Date prompt on
the Prompts page
Trip Start Date <Trip Start [Travel].[Trips].[Start Date] Start date of the trip
Date>
Booking Information not yet available for this data item in Displays the currency code
Currency this guide in which the booking
currency is shown (for
example, USD, CAD, GBP)
Reporting Information not yet available for this data item in Displays the currency code
Currency this guide in which the reporting
currency is shown (for
example, USD, CAD, GBP)
Rental Car <Total Car CASE Total car rental cost of trip
Estimated Cost Reservation WHEN [Travel].[Reservations
Cost> and Tickets].[Expense Type
Legacy Key] = 'CAR'
THEN [Travel].[Reservations
and Tickets].[Booking Total]
ELSE 0
END
Last Approved <Last Approved [Travel].[Trips].[Last Approved Date of the latest approval
Date Date> Date] in the workflow of the trip
Last Approver <Last Approver [Travel].[Trips].[Last Approver Action taken by the last
Action Action> Action] approving employee in the
workflow of the trip
This report provides the Travel Manager a snapshot of employee Concur Travel usage of a
defined period of time.
Report Prompts
Options Prompt
• Employees: Used to filter the report by name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Employee Last <Employee Last [Travel].[Trips].[Employee Last Legal last name for the
Name Name> Name] traveling employee (for
example, Smith)
Employee First <Employee First [Travel].[Trips].[Employee First Legal first name for the
Name Name> Name] traveling employee (for
example, John)
Booking Date <Booking Date> [Travel].[Trips].[Creation Date] Date the trip was booked
Depart Date <Start Date> [Travel].[Trips].[Start Date] Start date of the trip
Return Date <End Date> [Travel].[Trips].[End Date] End date of the trip
Last Approver <Last Approver [Travel].[Trips].[Last Approver Action taken by the last
Action Action> Action] approving employee in the
workflow of the trip
Trip Status <Trip Status> [Travel].[Trips].[Trip Status] Current status of the trip
(for example, Withdrawn,
Ticketed)
Table of Contents
Chapter 24: Folder – Vendor ............................................................................. 24-1
Report: Airfare Details......................................................................................... 24-1
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Airfare Summary..................................................................................... 24-5
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Car Rental Details ................................................................................. 24-13
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Car Rental Expense Exceeds Reserved Amount ......................................... 24-18
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Car Rental Summary ............................................................................. 24-22
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: City Pairs Rank ..................................................................................... 24-28
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Hotel Details......................................................................................... 24-31
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Hotel Expense Exceeds Reserved Rate ..................................................... 24-39
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Hotel Summary ..................................................................................... 24-43
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Report: Top City Pairs ....................................................................................... 24-51
Available to: Analysis Intelligence
Uses: Expense Data Travel / TripLink Data
Revision History
Date Notes / Comments / Changes
January 8, 2020 Changed copyright and updated the calculations for the Reserved Amount
column on the Car Rental Expense Exceed Reserved Amount report.
May 11, 2019 Updated information and images for the Hotel Details and Hotel Summary
reports, including the addition of the new Hotel Estimated Cost column and
the removal of the Total Hotel Spend column.
March 15, 2019 Updated image of the Airfare Summary report's Prompts page and updated the
information about the report's Date, Date Range, and Ticket Status
prompts.
January 12, 2019 Changed copyright and updated the image of the Hotel Expense Exceeds
Reserved Rate report
December 14, 2018 Added additional information about report prompts and reports to the following
reports:
• Car Rental Expense Exceeds Reserved Amount
• Car Rental Summary
• Hotel Expense Exceeds Reserved Rate
April 14, 2018 Added additional information about report prompts and reports to the Hotel
Details and Hotel Summary reports
March 17, 2018 Added additional information about report prompts and reports to the reports
in the Vendor folder
March 23 2016 Changed the text under the heading from Travel Data to Travel / TripLink
Data; no other content changes
August 14 2015 Moved from single book to individual "chapters" – no content changes
This report provides the level of detail that is captured and available to report against for air
travel. The flight detail report lists all flights during a specified timeframe. There are
additional choices for selecting airline, number of days in advance (range: 1-6, 7-13, 14-20,
21+) and booking source (Travel vs. agent). Once the report is generated, managers can
click on a record locator to see additional details about that trip, which includes associated
hotel and car reservations.
Report Prompts
Options Prompts
• Trip Type: Used to filter the report to include only TripLink Tickets
• Travel Config: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate a list of rule classes used by the
employee(s) booking the trip
• Booking Source: Used to filter the report by the source(s) of the booking (for
example, Sabre, Apollo)
• Vendor: Used to filter the report by the name of the airline company(ies)
• Employees: Used to filter the report by name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Rule Class <Rule Class> [Travel].[Trips].[Rule Class] Rule class used by the
employee booking the trip
Ticket Number <Ticket ID> [Travel].[Reservations and Ticket number for the
Tickets].[Ticket ID] reserved air booking
1st Travel Date <1st Travel [Travel].[Reservation and Date the trip begins
Date> Ticket Dates].[Start Date] (month day, year format)
This report delivers multiple sections with various types of analysis of airfare bookings such
as:
• The trend of average air fares during a specified timeframe
• Statistics by vendor including the number and value of tickets
• Analysis of advance purchase windows
This report provides the information to help analyze the choices that are providing the best
fares and whether employees are taking advantage of those opportunities. It can better
position an organization for supplier negotiations by learning which airlines are providing the
top choices and top fares during a specified timeframe. This can be used to shape company
policy and help in supplier negotiations.
Report Prompts
• Date: Used to filter the report by the purchase date or the trip start date. The Date
prompt defaults to Purchased Date.
• Date Range: Used to filter the report by the date range of the trip purchase date
(month day, Year format)
• Ticket Status: Determines whether the report displays data for active tickets or
void tickets. When the check box is cleared, the report displays data for void tickets.
The Ticket Status prompt defaults to Active.
Options Prompts
• Travel Config: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate and select from a list of rule classes
used by the employee(s) booking the trip
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Flight Summary
This report provides a detailed description of car rental expenditures during a specified
timeframe, enabling an organization to:
• Learn with whom the company is spending the most money and who is providing the
most competitive rates for car rentals. Companies can leverage this information to
negotiate service commitments
• Understand how much the company or individuals are spending on rental cars
Report Prompts
Options Prompts
• Itinerary Source: Used to filter the report by the source(s) of the itinerary (for
example, Concur Travel, TripIt)
• Travel Config: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate and select from a list of rule classes
used by the employee(s) booking the trip
• Vendor: Used to filter the report by the name of the car rental company(ies)
• Vendor Country: Used to filter the report by the country(ies) where the car rentals
were obtained
• Booking Source: Used to filter the report by the source(s) of the booking (for
example, Sabre, Apollo)
• Employees: Used to filter the report by name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Pickup Date ' ' + ParamDisplayValue('Start Date') Displays the date range entered
in the Pickup Date prompt on
the Prompts page
Rule Class <Rule Class> [Travel].[Trips].[Rule Class] Rule class used by the
employee booking the trip
Pickup Date <Pickup Date> [Travel].[Reservation and Date the trip begins
Ticket Dates].[Start Date] (month day, year format)
Dropoff Date <Dropoff Date> [Travel].[Reservation and Date the trip completes
Ticket Dates].[End Date] (month day, Year format)
Rate per Day <Booking Rate [Travel].[Reservations and Daily/Nightly rate (for
(reporting Tickets].[Booking Rate example, 100.00 per
currency)> (reporting currency)] night) in the reporting
currency
This report compares the reserved rate to the actual rate charged for car rentals.
Report Prompts
Options Prompt
• Employees: Used to filter the report by name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Data Item
Data Item Expression Data Item Description
Label/Name
This report provides information by car rental company during a specified timeframe and
displays the number of rentals, the number of rental days and average, minimum and
maximum rates as well as the total value of rentals booked. This type of information allows
an organization to:
• Analyze company trends for planning purposes
• Evaluate which vendors are providing the most competitive rates
NOTE: Companies can leverage this information for negotiation of supplier contracts.
Report Prompts
Options Prompts
• Travel Config: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate and select from a list of rule classes
used by the employee(s) booking the trip
• Vendor Country: Used to filter the report by the country(ies) where the car rentals
were obtained
• Rank: Used to filter the report by the defined top number of items in that category
(for example, to show the top 10 car rental vendors, enter “10”); see also (‘rank’)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Pickup Date ' ' + ParamDisplayValue('Start Date') Displays the date range entered
from the Pickup Date prompt on
the Prompts page
Total Days <Total Days> [Travel].[Reservations and Number of days a car was
Tickets].[Number of rented
Days/Nights]
Total Car Spend <Total Car [Total Cars] * [Total Days] * Total number of cars
Spend> [Travel].[Reservations and rented * total days car was
Tickets].[Booking Rate rented * the daily rate to
(reporting currency)] get the total car spend in
the reporting currency
Total Days <Total Days> [Travel].[Reservations and Number of days a car was
Tickets].[Number of rented
Days/Nights]
Total Car Spend <Total Car [Total Cars] * [Total Days] * Total number of cars
Spend> [Travel].[Reservations and rented * total days car was
Tickets].[Booking Rate rented * the daily rate to
(reporting currency)] get the total car spend in
the reporting currency
This report supplies statistics about the top-ranked combinations of departure and arrival
city combinations booked during a specified timeframe. This information can provide great
insight into commonly taken trip routes and input into planning for managing the travel
program and choosing preferred airline providers.
Report Prompts
• Date Range: Used to define the from/to date range of the purchase date of the trip
bookings
• Booking Currency (optional): Used to filter the report by the currency(ies) the trip
was booked in (for example, CAD)
• Travel Configuration (optional): Used to filter the report by the travel
configuration(s) used by the employee(s) booking the trip
• Populate Rule Class List: Used to populate a list of rule classes used by the
employee(s) booking the trip
• Rule Class (optional): Used to filter the report by the rule classes used by the
employee(s) booking the trip
• Number to Rank (optional): Used to define the number of top city pairs to rank in
the report (for example, to show the top 10 city pairs, enter 10)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Total Paid <Total Paid> [Travel].[Reservations and Amount actually being paid
Tickets].[Total Paid]
With this report, an organization can better position itself for supplier negotiations by
analyzing which vendors and markets are providing the most competitive prices. The report
user can understand how much the organization or individuals are spending on hotel
accommodations during a specified timeframe.
Report Prompts
Options Prompts
• Vendor Countries: Used to filter the report by the country(ies) where the hotel
property is located
• Booking Sources: Used to filter the report by the source(s) of the booking (for
example, Sabre, Apollo)
• Trip Type: Used to filter the report to include only TripLink Tickets
• Travel Configs: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate and select from a list of rule classes
used by the employee(s) booking the trip
• Filter On: Used to filter the report on "Hotel Vendor" or "Hotel Property"
• Hotel Vendor: Used to select the name(s) of the Hotel Vendor or Hotel Property to
filter the report by
• Employees: Used to filter the report by name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Travel Start Date ' ' + ParamDisplayValue('Start Date') Displays the date range entered
in the Travel Start Date prompt
on the Prompts page
Rule Class <Rule Class> [Travel].[Trips].[Rule Class] Rule class used by the
employee booking the trip
Reporting <Reporting Information not yet available Displays the currency code
Currency Currency> for this data item in this guide in which the reporting
currency is shown (for
example, USD, CAD, GBP)
Hotel Estimated Information not yet available for this data item in this guide
Cost
N/A Information not yet available for this data item in Total report sum of “Hotel
this guide Estimated Cost”.
This total is only displayed
on the report when
Reporting Currency is
selected for the Currency
prompt on the Prompts
page.
When Booking Currency is
selected for the Currency
prompt, the column total is
not displayed at the
bottom of the report
because the booking
currency can be in
different currencies.
This report lists all hotel expenses sent for payment within a selected timeframe, for which
the expense amount is greater than a negotiated rate in Travel. With this information, an
administrator can alert the company's travelers to be more aware of negotiated rates being
honored and contact the properties to ensure future savings and potentially to get credits.
Report Prompts
Options Prompts
• Average Tax Percentage: Used to filter the report by the defined average tax rate
of the hotel expenses (for example, for expenses with an average tax percentage of
20%, enter 20)
• Employees: Used to filter the report by name of employee(s) who booked trips
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Sent for Payment ' ' + ParamDisplayValue('Date Sent for Displays the date range entered
Date Payment') from the Sent for Payment
Date prompt on the Prompts
page
Average Tax ' ' + ParamDisplayValue('Tax Rate') + '% Displays the percentage amount
Percentage entered from the Average Tax
Percentage prompt on the
Prompts page
Data Item
Data Item Expression Data Item Description
Label/Name
This report provides information by hotel vendor during a specified timeframe and displays
the number of rooms, the number of nights and average, minimum and maximum rates as
well as total value of rooms booked.
With this report, the travel manager can analyze the hotels that are providing the most
competitive rates in each country and can quickly analyze market trends. This can better
position the organization for supplier negotiations. It enables the report user to determine
the maximum rates paid versus minimum rates.
The Top Ten reports are a great reference to learn where the company is spending the most
money for hotel accommodations. This information can be use when making policy
decisions.
Report Prompts
Options Prompts
• Travel Configs: Used to filter the report by the travel configuration(s) used by the
employee(s) booking the trip
• Populate Rule Class List: Used to populate and select from a list of rule classes
used by the employee(s) booking the trip
• Vendor Countries: Used to filter the report by the country(ies) where the hotel
property is located
• Show Top: Used to filter the report by the defined number of top items in that
category (for example, to show the top 10 hotel properties and top 10 destinations,
enter 10), see also (‘rank’)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Hotel Bookings
This report prompts for the number of top city pairs to analyze and whether to analyze a
selected list of airlines or all airlines within a date range. The resulting report provides
visibility for each of the top city pair into booking values, numbers of trips, and average
fares by airline.
Report Prompts
• Purchased Date: Used to filter the report by the date range of the trip purchased
date (month day, year format)
• Include the Top ‘x’ City Pairs: Used to define the number of top city pairs to filter
the report on (for example, to show the top 10 city pairs, enter 10)
• Airline (optional): Used to filter the report by the name of the airline company(ies)
• Advance Purchase Window (optional): Used to filter the report by the number of
days the trip was purchased in advance (for example, for trips purchased no less
than 14 days in advance, select 14-20 days)
Report Output
Data Item
Data Item Expression Data Item Description
Label/Name
Top “X” City Pairs ParamDisplayValue('rank') Displays the value from the
Include the Top ‘x’ City Pairs
prompt on the Prompts page
Station One <Station One [Travel].[Trips].[Station One Full name of the origin
Name Name> Name] station of the city pair (for
example, Seattle-Tacoma)