Nicole S.

Mampusti
BSMA 3-6

QUIZ #2 ESSAY TEST

1. Discuss briefly the organization’s structure and work-flow process.
ANSWER:
An organization’s structure refers to the system which determines how rules, roles, and
responsibilities are divided, organized, and coordinated in order to achieve the goals of an
organization. This also specifically identifies and controls the members of the organization.
It is typically displayed through organizational charts. Work-flow process, on the other
hand, identifies the tasks necessary to produce a product or service. It provides a means for
the manager to understand all the activities involves in the production process.

2. Provide an example a typical output, activities, and inputs in the production of a product or
service.
ANSWER:

3. What is job analysis and explain further its importance in human resource management.
ANSWER:
Job analysis refers to the process of getting detailed information about jobs. It gives an
organization a good grasp of the specific skills and talents that they need. Through this, the
human resource management can easily identify which candidate is the best during the
recruitment and selection process. Job analysis also helps the human resource department
with analyzing their employees and providing the right amount of wages and salaries for
them.

4. What are the job analysis techniques and when do you consider each or a combination of
each technique applicable for a variety of human resource activities?
ANSWER:

5. Provide a sample of job title, identify the tasks performed and the skills required in a given
job.
ANSWER:
Job Title: Accounting Assistant
Tasks to be Performed:
 Perform billing function including the issuance of billing invoices
 Should ensure that the billing information contained in the billing invoice is correct,
accurate, and in order
Nicole S. Mampusti
BSMA 3-6

 Shall coordinate with the General Manager and other departments for activities and
reports necessary and incidental to the issuance of a billing invoice to client
 Shall do full accounting of collection and shall post entry to the Cash Receipts Books
and review resulting accounting entries thereof
 Shall prepare and submit Summary of Collections received during his shift and shall
submit this to the General Manager and Finance Officer at the end of his work shift.
Skills Required:
 Candidate must possess at least a bachelor’s degree in Accountancy, Finance, and/or
related fields.
 At least 1 year of working is required.
 With good verbal and written communication skills
 Must be familiar with using Quickbooks/Accounting System

6. Explain the different approaches to job design.

ANSWER:
There are four approaches to job design namely: Mechanistic Approach; Motivational
Approach; Biological Approach; and Perceptual-Motor Approach. Mechanistic Approach
focuses on maximizing efficiency through determining the simplest way to structure work.
This approach concentrates on designing simple and more specific jobs so that any
employee can be hired or trained for the job. Motivational Approach focuses on the job
characteristics that affect psychological meaning and motivational potential, and it views
attitudinal variables as the most important outcomes of job design. It aims to increase the
meaningfulness of jobs. Biological Approach to job design is usually referred as ergonomics.
It designs jobs base on how the human body works to minimize the physical strain such as
fatigue, aches, pains, and health complains that workers may feel. Perceptual-Motor
Approach designs jobs in a way that ensures the mental capabilities and limitations of
employees are taken care of. It aims to improve reliability, safety, and user reactions by
constructing specific job requirements that an individual’s ability could meet.

7. What are the possible trade-offs among the various approaches to designing jobs?
ANSWER:
The possible trade-offs of the four approaches to job design are as follows:
 In using Mechanistic Approach, the company will result to hire more employees
resulting to more budget allocated to the workforce. However, through this, the
company can ensure the quality of work done by their employees as their tasks are
specifically defined allowing them to have focus.
 In Motivational Approach, employee satisfaction can be achieved by the company.
This approach will motivate employees to stay with the company through the years.
Nevertheless, this may also result to employees demanding increase with their
wage/salaries and benefits as they may feel that their job is too meaningful.
Nicole S. Mampusti
BSMA 3-6

 In Biological Approach, employees may be too relaxed with their work environment.
Physical strain will be avoided but employees can also be less productive.
 In Perceptual-Motor Approach, employees may take advantage of the jobs their
assigned of. They may refuse to work or get things done by telling their employees
that their ability couldn’t meet the requirements of the job. This will also lead to
employees lacking of motivation to improve their skills and talents.