North East University Bangladesh

Course Code: MGT-313

Course Title: Management Information Systems

Assignment Topic: E-commerce and effect of Covid-19 on Internet

Submitted to

Md. Mizanur Rahman

Assistant Professor

Department of Business Administration

North East University Bangladesh

Submitted by

Fatema johura Amin

ID: 140101010023

Department of Business Administration

North East University Bangladesh

Submission date: 5th june,2020

Contents
Question 1. What are the unique features of E-commerce, Digital markets, and Digital goods?
Discuss the principal of e-commerce business and revenue models?........................................2

2. The Internet may not make corporations obsolete, but the corporations will have to change
their business models. Do you agree? Why or why not?...........................................................3

3. Why didn’t Covid-19 break the internet? The new normal: is Covid-19 changing the
Internet?......................................................................................................................................4

4. It has been said that within the next few years, smartphones will become the single most
important digital device we own. Discuss the implications of this statement...........................4

5. Could Covid-19 popularize telecommuting? What are the challenges of remote working
and how should companies address them during Covid-19? And what after the crisis? Is
remote working here to stay?.....................................................................................................5

6. References..............................................................................................................................6

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Question 1. What are the unique features of E-commerce, Digital markets, and Digital
goods? Discuss the principal of e-commerce business and revenue models?

 Unique features of E-commerce:

a) Ubiquity: Extended beyond traditional boundaries and removed from
temporal and geographic location.
b) Global reach: Reaches across national boundaries, around the earth.
c) Universal standards: There is one set of technology standards, namely Internet
standards.
d) Richness: Complexity and content of a message (text, audio, video).
e) Interactivity: Allow for two-way communication between merchant and
consumer.
f) Information density: Reduces information costs and raises quality.
g) Personalization/customization: Allows personalized messages to be delivered to
individuals as well as groups.
h) Social technology: Empower users to create and distribute content on a largescale,
and permit users to program their own content consumption.
 Unique features of Digital markets and Digital goods:

Digital goods are shipped electronically to the consumer through email or download from the
internet, so they are goods that can be delivered over a digital network and including music,
video, software, newspapers, magazines, and books.

Digital market provides many opportunities to sell directly to the consumers, by passing in
terms diaries, such as distributors or retail outlets. Other features include layer gratification,
price discrimination, market segmentation, switching costs, and network effects.

Principal of e-commerce business and revenue models:

E-commerce Business model

 Portals offer the customer many Web search tools along with packages that contain
content and services such as e-mail, messaging, maps, news, calendars, shopping,
audio and video content, etc.
 E-tailers allow customers to make purchases online through the Internet rather than
going to a physical store.

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  Content providers distribute the intellectual property of others through the Internet
in the form of video, music, photos, text, and artwork.
 Transaction brokers process consumer transactions online rather than in person, by
phone, or by mail.
 Market creators provide a place where merchant and consumer can meet to display
products and services, search for certain products, and determine the price of the
product.
 Service providers offer particular services to their customers such as software.
 Community providers provide a place where individuals with shared interests can
buy and sell products and services online such as social networking sites.

E-commerce revenue model:

 Affiliate marketing.
 Advertising Revenue Model.
 Subscription Revenue Model.
 Transaction Fee Revenue Model.
 Sales Revenue Model.

2. The Internet may not make corporations obsolete, but the corporations will have to
change their business models. Do you agree? Why or why not?

Yes, I agree, corporation will have to change their business models, because:

 Society seems to be trending toward an exclusively mobile world in regards to

technology.
 This means that practically everything will be done online via the Internet and people
will be communicating primarily on mobile devices.
 Corporations need to take this into account when they assess their business models.
 There will be a very large audience online and this will present a corporation with
many business opportunities in advertising.
 Innovation has shown through the emergence of new e-commerce business and
revenue models
 In order to appeal to the large masses online, corporations have to be creative in
adopting business models that will generate revenue from users on the Internet.

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3. Why didn’t Covid-19 break the internet? The new normal: is Covid-19 changing the
Internet?

The internet has survived a huge surge in traffic during the global coronavirus pandemic is
that the infrastructure that makes up its backbone was designed to survive just such an
emergency.

In the face of a rapid world-wide traffic explosion from private, public and government
entities requiring employees to work from home to help curb the spread of the coronavirus,
some experts were concerned the bandwidth onslaught might bring the internet to its knees.
All indications are that while there have been hot spots, the internet infrastructure has held its
own so far – a silver lining of sorts in dreadful situation.

Yes, Covid-19 changing the internet. Due to Covid-19 peoples are using internet for every
purpose.

4. It has been said that within the next few years, smartphones will become the single
most important digital device we own. Discuss the implications of this statement.

The manufacturing and use of smartphones has increased over the years and will most likely
become a necessity as technology advances.

Reasons why smartphones will become the single most important digital device people
own:

 Smartphones have important capabilities such as wireless Internet access, e-mail, text
messaging, and voice communication.
 They also allow data, audio, and video sharing that can be very helpful when
communicating and collaborating with other employees.
 This is basically the same range of capabilities that desktops provide except that
individuals can use them anywhere and anytime.
 The strength of the hardware and software capabilities also continues to become more
advanced.
 Smartphones will enable better customer relations because of the ability to use the
features at a moment’s notice.

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5. Could Covid-19 popularize telecommuting? What are the challenges of remote
working and how should companies address them during Covid-19? And what after the
crisis? Is remote working here to stay?

Yes, Covid-19 popularizes telecommuting. Telecommuting advocates hope this global

experiment in working remotely may provide lasting benefits. Due to COVID-19, many
workers now learning to work from home by developing new routines and ways to engage
and communicate.

The COVID-19 crisis is confronting companies with a large number of challenges over a
short term. In order to maintain productivity, a quick adoption of remote working is a must.
The three major obstacles in implementing remote working are the following:

 Implementing remote working in a structural way.

 Securing the infrastructure for remote working.
 Balancing the work and private lives of employees.

Yes, remote working is here to stay.

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6. References

https://news-decoder.com/2020/03/26/telecommuting-covid-employment/

https://www.chegg.com/homework-help/ s

https://ithinklogistics.com/blog/