Chapter 4

Reliabilty
-measure of the ability of a product, part or serviceof an entire system to perform
its intended function under a prescribed set of conditions.
-can have impact on repeat sales that reflects
-probability that a good piece of equipmentt, or system performs as intended for a
stated period of time under specified conditions.
*series system - entire system fails if one component fails.
*parallel system - entire system fails only if all components fail.

Robust Design
-a design that results in products or services that can funcion over a broad range
of conditions.
-robust design approach - would develop a product that is unaffected by minor
variations in temperature during processing.
-pertains to products as well as process design.

Degree of Newness
-the degree of change affects the newness of the product or service to the market
and to the organization.
*Low level of newness - can mean a fairly quick and easy transition in
producing new product.
*High level of newness - can mean a slower, difficult and more costly
transition.
-product or service design changes:
-modification of an existing product or service.
-expansion of an existing product line or service offering
-clone of a competitor's product or service
-new product or service

Cultural Differences
-product designer in must take into account any cultural diffferences of different
region related to the product.
-this may result to different design that will adopt in countries or regions.

Global Product Design

-organizations that oerates globally find it as an advantage in global product
design, which uses the combined effort of a team of designers who work in different
countries.
-the diversity of a team may yield different point of view and ideas and
information that can enhance the process and provide design outcomes that increases
the marketability and utility of a product.

Phases in Product Design

-Feasibility analysis
-product specification
-process specification
-prototype development
-design review
-market test
-product introduction
-follow-up evaluation

Design Technique
-Design fo Manufacturing - this design techniques have greater applicability for
product design.
-Concurrent engineering - bringing engineering design and manufacturing personnel
together early in design phase. The purpose os to achieve product designs that
reflect customer wants as well as maanufacturing capabilities.
-Computer-Aided Design (CAD) - product design using computer graphics
-Recycling
-Remanufacturing - refurbishing used products by replacing worn-out or defective
components. can be by the original manufacturer or another company.
*Design for disassembly (DFD) - designing a product to that used products can
be easily taken apart
-Component Commonality - when products have a high degree of similarity in features
and components, a pa can be uses in multiple products.
-Design for Quality
*Quality Function Deployment (QFD) - an approach that integrates the "voice
of the customer"
*Kano Model - conceptualized design characteristics in terms of customer
satisfaction.