UNIVERSITATEA POLITEHNICA BUCUREȘTI - DLMC

FACULTATEA DE AUTOMATICĂ ȘI CALCULATOARE

SEMESTRUL II – SEMINAR 12

REVISION
VOCABULARY TOPICS
In this semester, we studied the following topics

1. Cross –Cultural Communication

2. Company Profile and survey
3. Letter Writing
4. Oral Presentation

Therefore, Revision exercises will refer to each of them.

1. Cross Cultural Communication

a. Eating out can play an important role in building a strong business relationship. Different
country have different table manners. How culturally aware are you? Try the quiz below
 In Greece people have lunch at 11.30/12.00 T/F
 In France, cheese is normally served at the end of the dinner. T/F
 In Switzerland is common to be late for dinner T/F
 In USA business lunch may last for 2 hours T/F
 In India rice is usually eaten by hand T/F
 In Mexico you should keep both hands on the dinner table,
where they can be seen. T/F

2. Company Profile
a. Look at the words bellow and group them in the table under the headings

Employers Jobs Type of contract Money Free time

administrative company part-time pay holidays
Secretarial full-time Wage day-off
agency temporary Bonus break
permanent salary public holiday
hourly rate clerical

pay part-time secretarial wage full-time holidays bonus

organisation temporary permanent day-off salary break
company public holiday clerical agency administrative hourly
rate
 b. Choose words from the list to complete the job descripti on
I work for a large company in the centre of the city. It’s an administrative job, so I spend most of my
day dealing with routine paperwork. It’s only secretarial at the moment, while my son is small- I live
at two. I still have holidays though- three weeks, plus bonus I get payed monthly and the salary is
quite good.

c. Companies often hire research agency to gather information about them. Put these steps in
order you think they happen

a. Specialist staff interview people.- 5

b. A client brings a problem to a market research agency.- 1
c. The client agrees with the plan.- 3
d. The questionnaire information is entered into a computer-6
e. The agency puts together market research plan.- 2
f. The data is analysed.- 7
g. The agency plans the interview- 4
h. Main research findings are presented to the client. - 8

3. Letter and Report Writing

a. You bought on line a pair of shoes. However, when you opened the box you found out that
they had a different colour than that you ordered. Write a letter of complaint.
Dear Sir,
I am writing to complain. I recently bought your web-store a pair of shoes, but this
pair of shoes has a different colour than that I ordered.
Firstly, I want to tell you, I orders a black pair of shoes, but you sent a brown ones .
I would like to know, if I had the opportunity to change this? Do you have a right
colour to this pair of shoes . I look forward to your answer.

Your faithfully,
Schibinschi Artiom

b. Use the verbs from the box to complete the report

c.
a-e pointed-out insisted invited raised doubted

f-j remained suggested come in wondered agreed

k-o recommanded added assued explained warned

Gerry (a) pointed-out the issue of the training budget and (b)raised comments from the group. Anna
(c) insisted that we spend more on advanced IT skills, but Igmar (d) doubted that was that was
needed. He (e) invited that was basic computer skills that most of our personal lack. Gerry (f) come-
in _and (g) wondered if it was not a recruitment problem. He (h) agreed we make computer literacy
requirement for employment. Anna (j) agreed at this point and (i) suggested everyone that we were
talking about entry-level staff. She (k) added that we don’t pay sufficient to expect computer skills
and (l) explained that IT training was the company responsibility. Gerry (m)warned us that if we do
not change our recruitment policy, we’d have to spend a fortune on training, but Anna (n) assued
him the current cost of training was negligible and (o) recommended we send more.

4. ORAL PRESENTATION
a. A good structure is very important in a successful presentation. The following expressions
help you to give a clear structure to a presentation. Complete them using the correct
preposition.

to on of off for back about up

1. To start to then, ……..

2. To move on to my next point……
3. To go off to what I was saying……..
4. To turn now back a different matter……..
5. To say a bit more about that…….
6. To give you an example of what I mean…….
7. To digress for a moment
8. To sum up then ……

b. Which of the expressions above are used to:

Return to an important point To turn now back a different matter

Repeat the main points To sum up then
Talked about something unconnected To digress for a moment
Begin the presentation To start to then
Expand a point To say a bit more about that
Change the subject To move on to my next point

GRAMMAR REVISION
TOPICS
1. Modal verbs- Asking for permission, Making suggestions, Giving advice
2. Passive voice
3. Reported speech

1. Choose the appropriate verb

a. You must to be wearing a seat belt(ought/ must/ should.
 b. I don’t know what colour to do the door/ you would better try painting it green (must/
have to/ will/ would.
c.
2. When you are rushing around in business, it is easy to sound aggressive. The below
sentences are marked by stress. Use polite question forms or indirect questions to make
them sound more polite
a. I want a window seat! Can you please offer me a window seat?
b. Help me with my bags! Can you help me with the bags?
c. Where is a cash point! Can you tell me where cash point is?
d. Change this 20-pound note! Can you change me this 20-pound note?
e. Lend me your mobile! Can you lend me your phone?
f. I need to recharge my laptop somewhere Do you know where I could recharge my
computer?
g. You will have to give me three separate recipes.
h. What time is it? Can you please give me 3 separate recipes?
i. How far is it to the airport? Can you please tell me how far the airport is?

3. Complete the article using the correct passive form of the verbs in brackets:
Virtually anything (1) ___________ (can/insure) at Lloyd’s. In fact, over the last hundred
years London’s most celebrated insurance company (2) ____________ (ask) to issue some of
the bizarre policies ever! Here are just a few.
Car insurance is big business these days. But the very first car (3) __________ (insure) at
Lloyd’s (4) ___________ (cover) by a marine policy. Cars were such a novelty in those days,
motor polices (5) _____________ (write) on the basis that cars were just ships that sailed on
the land!
Actors have always been paranoid. Hollywood film idol, Betty Grable, was so worried for her
famous legs (6) ___________ (might/injure) during filming, they (7) ____________ (insure)
by Lloyd’s for a million dollars.
Multi-millionaire rock stars worry too. Bob Dylan, Eric Clapton, Michel Jackson, Elton John
and the Rolling Stones have all insured their voices. Bruce Springsteen’s believe to be worth
3.5 pounds.
4. Report these sentences
a. I often work for small companies
He asked me if I work often for small companies
b. Did you watch the awards ceremony last night?
She told me if I watched the awards ceremony last night
c. They have never been stopped in security check here before.
She told me that they have never been stopped in security check here before
d. Can you contact me about the franchise later?
She asked if I can contact her about franchise later.