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Interviewing Skills Guide PDF
Interviewing Skills Guide PDF
Skills Guide
2 introduction to interviewing
Purpose of the Interview 2
Interviewing Skills Quiz 3
Answers to Interviewing Skills Quiz 4
Types of Interviews 5
Graduate and Professional School Interviews 8
2
INTERVIEWING SKILLS QUIZ
Questions
True or False?
1. You should schedule your first interviews with companies or
organizations in which you are most interested.
7. Avoid eye contact with the interviewer since it will make him or
her uncomfortable.
8. If you are asked if you have any weaknesses, you should never
give any.
3
INTERVIEWING SKILLS QUIZ
Answers
2. TRUE Employers should not ask these questions, but they can be
discussed if you bring them up.
5. FALSE Don’t discuss until the job offer has been extended.
7. FALSE Maintaining eye contact shows that you are interested and
that you have good communication skills.
4
TYPES OF INTERVIEWS
Screening Interviews
5
TYPES OF INTERVIEWS
Hiring Interviews
6
TYPES OF INTERVIEWS
Behavioral-based Interviews
Informational Interviews
• Initiated by the student and can help to narrow career interests
• Meet with people working in their chosen careers to ask questions about
particular occupations or companies
7
BEFORE THE INTERVIEW
• Be able to articulate why you want to enter this profession and why you
want to attend this program
8
BEFORE THE INTERVIEW
Conducting Research
• Major competitors
• Research opportunities
• Funding opportunities
9
BEFORE THE INTERVIEW
Conducting Research
• Attend the company information session (if one is being offered at the
Toppel Career Center)
• Speak and network with people that work, hire, or teach in the career
field in which you are interested
Assessing Your
Strengths and Skills
11
BEFORE THE INTERVIEW
Once you have determined the skills you possess that best match the
company profile and position description, you need to organize your
thoughts so that your answers flow naturally. Experienced interviewers ask
penetrating and often difficult questions. They have limited time and are
skilled at getting to the point. Preparing in advance allows you to illustrate
good communication skills and express yourself in a well-organized,
professional manner.
• Although you cannot anticipate every question, you can prepare your
responses and practice answering difficult questions
12
BEHAVIORAL-BASED INTERVIEWS
Situation or Task
Provide an example that resulted in a positive outcome
Results
Discuss the results that followed based on your actions
13
Tell Me About Yourself
An interviewer will often begin by asking you this question. Here are
questions to consider:
14
BEFORE THE INTERVIEW
Women Men
• Suit (pant or skirt) or tailored • Dark, solid or pin-striped suit
dress in solid or subtle color, • Shined, dark shoes
no extreme slits, necklines
• Clean, well-groomed nails
or hemlines
• Conservative tie
• Polished, closed-toe shoes,
basic dark pumps with • Solid shirt, clean and pressed
medium or low heels (no • Avoid flashy cuff links, rings,
open-toed or backless shoes) necklace or earrings
• Clean nails and no chips if • Over-the-calf socks that
polished match appropriately
• Light make-up and jewelry • One ring per hand, if any
• Match stockings
appropriately (no bare legs)
Both
• Conservative colors (navy, black, gray)
• Light fragrance, if any (we recommend none)
• Breath mints
• Briefcase or portfolio, with room for resume and personal belongings
• Make sure that clothing and accessories do not distract the interviewer
from the process
Standards of dress are industry specific. The above are general
recommended guidelines.
15
Resume-based Questions
Resume Related Questions: Before the interview, make sure you review
your resume and are able to answer specific questions about the material
presented in your resume.
16
Behavioral-based Questions
1. Tell me about a time when you worked on a team. How did the team go
about achieving its goal? Discuss the benefits of working on a team. Stay
positive in your answer, but make sure you address the challenges of working
on a team and how you overcame the challenges.
2. Tell me about a situation where you abruptly had to change what you were
doing. This pertains to juggling many responsibilities at once.
5. Tell me about a time where you failed at a project or task. What did you
learn from the experience? The most important point to get across is how
you turned a negative situation into a positive one. The interviewer is most
interested in how you answer the question.
6. Tell me about the best supervisor you ever worked for and why you
liked working for that person so much. Recall a positive experience with a
former/current boss.
8. How do you organize and plan for major projects? Give an example.
Companies/organizations/graduate programs want candidates who have
strong organizational skills. Elaborate.
9. Tell me about the most recent presentation you gave. How did you
prepare? Describe any of your class or student organization presentations.
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General Interview Questions
5. What are your weak points or weaknesses? Do not say “None.” Give
only one. Discuss your efforts to improve or manage your weakness.
“My computer skills are not as strong as I would like them to be, so I
have taken a Microsoft Office course which has been helpful.”
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General Interview Questions
10. What are your career goals and objectives? Talk first about the position
for which you are applying. Be more specific with short term objectives
and fairly general with long range plans (consider a 5 year plan).
11. Why should we hire you/accept you into our program? Discuss
things that you bring that other candidates might lack (e.g. work
experience, international travel, specialized skills, multiple language
skills, volunteer experience).
12. Describe what you find stressful in a job. How do you handle
the stress? Provide examples of when you have been in stressful
situations. Your response should include a positive result. The
interviewer wants to understand how you achieve personal and
professional balance.
13. What other companies are you interviewing with and for what
positions? Answer this question at your discretion. The interviewer
knows you are conducting a job search and expects that you may have
other offers.
14. How creative are you? Why? Describe a time when you had to be
creative, and try to be creative in your answer!
15. Why did you select your college or graduate school? Avoid
answering this question “because of the school’s geographical
location.” Think about academic programs, campus climate, and
research opportunities.
16. What are your feelings concerning working long hours, evenings,
and weekends? Travel? Think about this question before you answer
it. Your values regarding work are important to the potential employer.
19
BEFORE THE INTERVIEW
3. Keep questions focused on the position and company. Save salary and
employee benefits questions for after the offer has been extended.
20
Sample Questions to Ask
Hand Shake
The hand shake is your first interaction with an interviewer. It is as
important as being dressed appropriately for an interview. No knuckle
crushers and no wimpy handshakes!
Active Listening
Body language can show that you are interested and truly listening.
Posture
Sit up straight during your interview.
Be Relaxed
Do not slouch or sit too stiffly.
Eye Contact
Maintain friendly and attentive eye contact without a glassy stare. Do not
let your eyes wander. When there is more than one interviewer, establish
eye contact with everyone.
Facial Expression
Make sure your facial expressions match what you are saying. Relax and
smile often.
Gestures
Be careful not to tap nervously or jiggle.
The 3 “C”s
Appear calm, cool, and confident! Don’t act or appear desperate.
22
DURING THE INTERVIEW
Negative Talk
Never talk negatively about your past employers, professors, classmates,
or yourself. Stay positive even when describing your shortcomings.
Tone of Voice
Inflection and volume are important. Speak in a clear, well-modulated,
audible voice. Rapid speech and loud volume show your nervousness.
Non-words
Eliminate non-words such as “you know,” “um,” “like,” and “OK.” Good
grammar and well-articulated speech are crucial!
Pace Yourself
Take your time when answering questions.
Be Proactive
Don’t hesitate to ask the interviewer when the organization will make a
hiring decision.
Follow Up
Ask for a business card from all interviewers so you have their contact
information for thank you notes.
23
5 Biggest
Interviewing Mistakes
3 Not preparing for the interview. It is imperative that you attend the
interview having done your research. This includes researching the
organization or program and being prepared to match your skills
and strengths to the position. Highlight the attributes that make you
a good fit for the job.
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AFTER THE INTERVIEW
• If you have interviewed with more than one person, each one should
receive a thank you note
• If you have corresponded with the interviewer via email all along, it is
appropriate to send a thank you via email
• If the organization is formal and traditional, use U.S. mail to send the
thank you note (a typed letter is standard)
• Handwritten notes are most appropriate for a more casual office setting
or as thanks to additional staff members in the office who were helpful
Negotiating Salary
• Do not discuss the issue of salary until the employer does
• When the employer asks what salary you are looking for, reply with a
question such as: “What is the typical salary for this position?”
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Interviewing Dos & Don’ts
Do
• Arrive 15 minutes early
• Dress appropriately
• Demonstrate knowledge and proficiency
• Be prompt, neat, and courteous
• Research the graduate or professional program
• Ask relevant questions
• Allow the interviewer to express him or herself
• Research company information
• Evaluate the opportunity objectively
• Follow company online application processes
• Be honest about your background and experiences
• Promote yourself in the best possible light
• Express your interest in the position or graduate program
• Send a thank you letter after the interview
• Reiterate your interest in the position or graduate program
Don’t
• Freeze or become tense
• Be late for the interview
• Make elaborate promises
• Criticize yourself, anyone, or anything
• Present an extreme appearance (with jewelry, hair, or clothing)
• Interrupt the interviewer
• Run on too long when answering questions
• Ask about pay, vacation time, or benefits
The Windsor 1 2
A wide knot suitable
for all business
settings. Best worn
with a cut-away
shirt collar.
3 4 5
6 7 Tightening
Grasp bottom of
knot on both sides
and gently lift while
pulling downward
on thin end.
27
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