Job Description

Title of Job:

1. Web Project Coordinator

Position Description:
1. Web Project Coordinator assists the web project manager once account has been
awarded. Accomplishes Web project objectives by following web project management
processes within client relationships, project scope; testing and delivering solutions.

Major Areas of Responsibility:

 Answer emails as directed by PM.

 Answer/return phone calls from potential clients.
 Competitor Analysis/Site Review Pre-Kickoff
 Kickoff Brief and email w/ next steps (organize, edit, send)
 Gather any concept feedback/brief feedback, edit, and get approval
 Sitemap document creation
 Attend Meetings and Take Notes to transcribe
 Content document creation (includes scraping current content and restructuring existing
content)
 Revisions to sitemap and content document
 Meeting to present wireframes
 Revisions to wireframes
 Homepage revisions based on client feedback in Trello/Invision
 Set up internal page design tasks
 Internal page revisions based on client feedback in Trello/Invision
 Meeting Agendas
 Meeting Recaps
 Gather and organize assets from client (images, content, credentials, etc.)
 Set up development sprints and tasks in Trello with help from PM
 Upload images and content
 Test link to client w/ testing document
 Organize and manage client feedback in testing
 Cross browser and device testing
 Bug documentation and review in Trello
 Launch process set up (can include account set up, explanation of pricing, guiding client
in hosting decisions, etc.)
 WordPress/CMS/System training for client
 Bug/post-launch communication with client and internal organization
 Post mortem agenda and prep
 PM meeting
 Time/budget management for maintenance clients
 Job Description

 Trello/Harvest set up
 Miscellaneous tasks for clients (content updates, image updates, newsletter posting,
exporting site analytics, bug troubleshooting, add WP users, reset passwords, explain
why things are out of scope, emails explaining bugs/problems & options, phonecalls,
etc.)
 Plugin update planning, testing, and communication

Primary Objectives:

1. Web Project Coordinator

 Internal Communications with PM through Internal Sweb processes.
 Assist PM for all project coordination to make sure we have all work in line for
production team and deliverable met to clients.
 Communicate with the Project Manager to ensure an efficient process and quality
project.
 Making sure the process is smooth for client and design/dev team.
 Translate leads to sales by gaining a thorough understanding of the lead’s needs and
suggesting solutions that best meet those needs.
 Provide efficient and friendly communication with all prospects in the pipeline.
 Provide efficient and friendly communication with all clients.

Required Knowledge, Skills, and Abilities:

1. Web Project Coordinator

 Bachelor’s Degree in Business, Marketing, Communications, or related field
 In-depth understanding of Sweb Development services
 Professional but friendly and fun demeanor
 Experience in customer service
 Web, Mobile and Social Savvy
 General understanding of scope of website, social media, and website projects
 Organization and planning skills
 Work management and prioritizing skills
 Verbal and written communication skills
 Problem solving ability
 Attention to detail
 Accuracy, Flexibility, Reliability, Teamwork