ACADEMIC CAREER
VANESSA University of Utah: Fourth Year, BS Kinesiology
ERICSON
5
ABOUT ME
With over five years of operational and
office work experience in a community
setting, my supervisors have provided
me the opportunity to develop a deep
seeded work ethic, detail orientation,
and exhibit organizational skills on a
daily basis.
Additionally, I’ve learned to de-
escalate tense customer service
situations and problem solve conflict
within the team. I enjoy contributing to
an effective team environment with a
positive attitude and by fostering
friendly customer service interactions.
Your time and consideration of my
candidacy is appreciated.
INTERESTS
Music
MMA
Fitness & Health
CONTACT
1238 University Village
Salt Lake City Utah, 84108
(805) 458-9046
riovae@gmail.com
REFERENCES
Available Upon Request
 Microsoft Office Suite, Google Apps for Work


Collect and Analyze Complex Data
Write Reports and Present Findings for a Variety of
Audiences
WORK HISTORY
Aquatic Program Coordinator 2017−Present
Salt Lake City Sports Complex
 Directly Manage Aquatic Fitness Programs: Group Water
Aerobics, Private Swim Lessons, Group Swim Lessons, and
Swim Teams
 Recruit, Hire, Train, Schedule, Supervise, Evaluate and Actively
Mentor 70+ Staff
 Develop, Implement, and Manage all Operations for the
Lifeguards, Head Lifeguards, and Coaches
 Manage Operating, Preparation, and Monitoring of Expense
Budgets
 Manage records retention
 Manage aquatic related Fitness Programs
 Certify Lifeguards/Swim Instructors
 Facilitate Monthly In-Service Trainings
 Conduct Recruitment Interviews
 Perform Orientations for New Hires
 Promptly Solve Complex Problems for Staff and Patrons
 Coordinate Events Held at the Aquatics Facility
Pool Manager
Salt Lake City Sports Complex 2016– 2017
 Certify Lifeguards/Swim Instructors
 Facilitate Monthly In-Service Trainings
 Conduct Recruitment Interviews
 Perform Orientations for New Hires
 Promptly Solve Complex Problems for Staff and Patrons
Head Guard
Salt Lake City Sports Complex 2015–2016
 Maintain Chemical Balance of Pool
 Encourage Positive Work Environment Through Engaged
Supervision
 Ensure Adherence to all Facility Policies and Procedures
Lifeguard
Salt Lake City Sports Complex 2014–2015
SLO Swim Center, CA 2013–2014
 Proactive Prevention of Safety Hazards
CERTIFICATIONS
CPR/AED and First Aid 2013–Present
Course Trainer for Salt Lake County Swim Instructors 2016–Present
Salt Lake County Swim Instructor 2014–Present
Course Trainer for StarGuard Lifeguards 2016–Present