Professional Documents
Culture Documents
PASALUBONG CENTER
College of Engineering
Tacloban City
by
Adrian E. Mas
Jeffrey J. Cañanes
Roy H. Zacarias
March 2013
2
APPROVAL SHEET
June 2, 2013
Date of Oral Examination
3
ACKNOWLEDGEMENT
providing the necessary data and information crucial to the development of the
Mr. Jessie Paragas, the proponents’ thesis technical adviser for his
The members of the oral defense panel: Mr. Eric O. Sta . Singh, Mrs.
Deborah G. Brosas and Mrs. Lyra K. Nuevas for their constructive criticisms,
support;
ADRIAN E. MAS
JEFFREY J. CAÑANES
ROY H. ZACARIAS
June 2013
4
TABLE OF CONTENTS
Page
TITLE PAGE i
APPROVAL SHEET ii
ACKNOWLEDGMENT iii
TABLE OF CONTENTS iv
LIST OF TABLES vi
CHAPTER
I INTRODUCTION
a. Background of the Study …………………………………… 2
II METHODOLOGY
CHAPTER Page
a. Summary ……………………………………………………. 41
b. Conclusions ……………………………………………..….. 42
c. Recommendations ………………………………………….. 43
Bibliography ………………………………………………………………. 44
Appendices
Screenshots ……………………………………………………………… 49
LIST OF FIGURES
Figure Page
4 Main Module 34
5 Home Module 35
6 Login Module 36
8 Home Page 47
9 Log-in Form 48
10 Registration Form 49
Sub-Category Page 54
Figure Page
23 Product Categories 60
8
Chapter I
INTRODUCTION
Virtually every business, government and private-owned are going hi-tech these
days. Many businesses expect most people to know the basics of information and
communications. This expectation drove the business community to consider other means
Technology (ICT). This technology comprises of tools such as software and hardware
computer components that facilitate the storage, retrieval and dissemination of data and
Based on the foregoing statement, Information can be best described as the use of
telephone, radio, fax, television, email, cell phones and instant messaging. Together, both
ICT is often broken into two major groups: "traditional computer-based technologies"
Organizations rely on ICT systems to boost productivity, reduce costs and make
process massive amounts of information about their customers. They can then use data on
9
the customers' shopping habits to design a better marketing plan. Another use of ICT in
allowing more customers from both local and international to have a glimpse of what the
business is all about. These are just but few of the many justifications online shopping
technologies, business establishments who sell products and the likes solely rely on the
works of business experts to interpret customer shopping trends occurring in their stores.
In turn, these experts, or even the owners themselves heavily depend on loads of paper
works such as those that detail periodic sales, inventories among others for them to
analyze and arrive at some sales pattern or customers’ shopping habits. Evidently, these
tedious processes of identifying trends, set aside, carefully skimming through all the
necessary documents, are very prone to sluggish outputs, if not miscalculations. The
onset of online shopping or e-commerce not only resolved most, if not all, of the
predicaments of the classic shopping scheme but also widened the scope of shoppers
from one localized physical store to “cloned”, “distributed stores” that can easily be
accessed by most of its customers over the Internet. Gone are the long queues of lines and
For these reasons, the proponents of the study considered the proposition of an
online e-commerce and inventory system for Bahandi Pasalubong Center as an extension
to its current manual store situated in DZR Airport at San Jose, Tacloban City. The
proposed system will form part of the business scheme of the establishment thus will
operate in consonance to the business undertakings of the physical store, that is, all
10
transactions in the latter will be reflected in the inventory and sales records of the
Eastern Visayas with its three island groups of Leyte, Samar and Biliran, is
endowed with abundant and wide selection of raw materials. For the past sixteen (16)
years, aggressive product development clinics have been initiated by public and private
wider market base. This gave birth to the conduct of regional exhibit of Eastern Visayas
aptly dubbed “Treasures”. Initially organized by the Department of Trade and Industry in
1989, Bahandi is now a major annual marketing event for the manufacturing sector of
non-traditional goods.
(BPAEV). This move of the Department of Trade and Industry to relinquish the conduct
of trade exhibit to BPAEV was to empower producers to collectively charter their own
marketing activities. Bahandi has carved a niche in the calendar of national trade events
and BPAEV, as an association, only need to strengthen and nurture the advantage
established in the past. However, Bahandi as a marketing event is conducted only once a
year and there is a need to sustain the presence of the manufacturers in the local and
national market. The setting-up of a “pasalubong” center or souvenir and gift shop in the
premier gateway of Eastern Visayas responds to the need for a continuous showcase and
The project mainly aims to strengthen and sustain the presence of BPAEV
producers in the local and domestic market all year round. The shop shall effect a
continuous product development on the part of the producers to be consistent with the
quality of goods sold. This will also encourage producers how to utilize of indigenous
raw materials prodigiously taking into consideration the ecological impact of operating
the enterprise. This marketing activity shall secure income and employment in the rural
communities and its contribution to the poverty alleviation program of the government.
Initially, BPAEV planned to have the soft opening of the pasalubong center in October
2005, however, due to financial constraints and the busy schedule of producers who were
joining a couple of trade fairs, it was moved to November which was again postponed to
December 27, 2005. Grand opening was then scheduled on January 26, 2006 to fit in the
availability of expected guests. Prior to the opening of the pasalubong center which was
from December 27, 2005 to January 25, 2005, the center gathered a sales amounting to
Php66,219.00. The amount exceeded its targeted 2,000 average daily sales.
As scheduled, the grand opening of the pasalubong center was held on January
26, 2006. The grand opening was made possible in cooperation with the Department of
Trade and Industry, Office of the Hon. Congresswoman Remedios L. Petilla and the
Embassy of the Federal Republic of Germany. However, despite the support of numerous
government agencies and influential government officials, the pasalubong center seemed
to be behind the ICT trend in conducting its business to its patrons. There is only one web
site that advertises the pasalubong center’s products under the Product Portal of Eastern
center itself. The said site features other products coming from other producers that are
12
not even members of BPAEV. Although, the center’s revenue is beyond question, the
Buying patrons personally go to the center to purchase items or for those product
consignments with associated contact numbers of the producers, the buyers may opt to
establish a direct contact with the latter. The purchasing scheme follows the traditional
methodology of trading between two concerned parties. The buyer gives an appropriate
amount as exacted to the seller of the products with an anticipation that the products are
not defective nor deviate from its purported characteristics. While the said trading
scheme poses no threat to the business state of profitability, product selling is limited to
the store itself and as previously mentioned, buying patrons have to personally carry out
the transaction with the store. Furthermore, interested parties from distant places like
those outside the region are hindered in availing some products considering the time and
On the other hand, the shop carries out its product inventory activities manually.
Consigned products are recorded in logbooks and product sales are documented in a
separate logbook as well. The shop and the BPAEV members, which are also the shop’s
product suppliers, set up a date for collecting sales and reclaiming defective products
twice a month, mostly on the 5th and 25th day of the month. Since both the shop and the
inventory periods. In view of the foregoing statement, the proponents of the study
decided to take into consideration the development of an online store and inventory
13
The study aimed to identify the resources that will be needed in expanding the
shopping site and inventory system that will cater to the needs of its patrons.
1. What are the constraints and limitations of the current manual procedures in the
product inventory
product inventory
site or online shopping portal and computerized inventory scheme for the Bahandi
Pasalubong Center?
The main objective of the study is to identify the necessary resources prerequisite
to the development of an adjacent online shopping store for the Bahandi Pasalubong
1. develop a web-based system that will allow the customers of the Bahandi
Pasalubong Center to transact or shop online and carry out product purchase payments
2. develop a web-based module that will allow the center to advertise its products
effectively through a built-in product image gallery page supplemented with significant
product information;
Bahandi Pasalubong Center to carry out product inventory procedures and automated
suggestions and queries from system users to facilitate further modifications and
enhancements needed by the online shop portal and inventory system of the Bahandi
5. implement the online shop portal and computerized inventory system for the
or group of individuals:
government agencies and officials regarding the many possibilities of assisting small
business entrepreneurs through a number of options like the implementation of ICT tools
profitability.
BPAEV Policy Makers. The study will facilitate the formulation of effective
policies that consider the advantages of ICT in ensuring good revenues for the business.
More or less, these policies will be innovative in nature in as much as the business is
concerned.
study will encourage the BPAEV producers/members to employ the use of ICT tools and
techniques to amplify the business productivity. The study would also serve as an eye-
opener to the vast possibilities ICT can offer to improve ways of conducting business.
establishments ideas on improving the ways business transactions are carried out. This, in
turn will pave the way for countless significant business prospects to be considered such
Customers. The proposed system which is purportedly the outcome of the study
will provide the customers more chances of availing their products through online
16
transactions. Greater savings is at hand since travel expenses will be replaced with
Proponents. The proposed study will serve to harness the system development
skills of the proponents at the same time allowing them to fulfill one of the requirements
for their degree. It will also serve as one of their persistent legacies to their alma mater.
related to the subject at hand. Moreover, the study will facilitate the identification of the
The study will include the business establishment Bahandi Pasalubong Center
situated at the premier gateway of Easter Visayas, the Daniel Z. Romualdez Airport. It
will also include products that are consigned and for sale in the center and excludes those
products that are not provided by its registered producers/members. The study will not
include other similar souvenir shops, within and outside the locality of Tacloban City.
However, the consigners or BPAEV members will be included in the gathering scheme of
the study for products’ descriptions and pricing for the finalization of the proposed online
The design of the proposed web-based system will include and is limited to the
web pages minimally typical for online e-Commerce sites for similar products. Moreover
the study will also include the development of a computerized inventory system
alongside the e-Commerce site. The web pages for the e-Commerce site will initially
include the Home Page, Products Gallery Page, Online Shopping Cart Page and Other
Info. The proposed system will provide online registration for frequent customers who
17
can avail special discounts and promotional packages. The proposed system will also
include a module that will allow the customers to pay purchased products through PayPal
payment gateway. However, it will not include payments through credit cards of any
kind. Moreover, although site visitors can transact with the online shop, personal
The development of the proposed web-based system will use the PHP server-side
scripting language and the client-side Javascript scripting language. To mimic the
desktop look and feel, the proponents will be considering the use of the client-side
scripting framework, the jQuery, to improvise the behavior of the application’s web
further the desktop-like experience of its prospective users. On the other hand, data
System owned and maintained by Oracle, one of the software business giants.
situated at the premier gateway of Eastern Visayas, the Daniel Z. Romualdez Airport.
f. Definition of Terms
of goods and services on the Internet, especially the World Wide Web. In practice, this
term and a newer term, e-business, are often used interchangeably. For online retail
commerce).
goods that are considered to be the portion of a business's assets that are ready or will be
18
ready for sale. Inventory represents one of the most important assets that most businesses
possess, because the turnover of inventory represents one of the primary sources
founded featuring goods that are advertised and sold over the shop’s web portal. The
online shopping module of the proposed system is synchronized with the physical store
to be made through the Internet. Online money transfers serve as electronic alternatives to
paying with traditional paper methods, such as checks and money orders.
World Wide Web site that is or proposes to be a major starting product selling/buying site
for users when they get connected to the Web or that users tend to visit as an anchor site
Chapter II
METHODOLOGY
Like the traditional software development, the process of web site development
can also be divided into different life cycle steps. This can help to format the proponents
effectively, and the standards and procedures can be adopted to achieve maximum
quality. This section explains the steps of development which can be possibly arranged as
a process of web engineering. Please note though that throughout this manuscript’s
portion, the words web sites, web applications, web based applications and
Intranet/extranets are interchangeable and likewise, the word client or clients would
Requirement
Analysis
System Design
Implemen-
tation
Testing
Installation
Maintenance
Figure 1 shows the Modified Waterfall System Development Life Cycle (SDLC)
Commerce Site and Inventory System for the Bahandi Pasalubong Center. The model is
composed of six (6) phases whereby the proponents utilized varying resources
prerequisites to the completion of the proposed system such as (1) Requirement Analysis,
(2) System Design, (3) Implementation, (4) Testing, (5) Installation, and (6)
Maintenance. Each phase of the development process comprises of several steps and
phases.
Requirement Analysis. During this phase the proponents define what data the
system must produce and what transformations of that data the proposed system must be
able to do. Moreover, this phase also describes how fast the proposed system must
perform the data transformations, how much it must transform and any limitations on the
amount of utilization of the agents or resources used to support the transformation (e.g.,
amount of machine time, amount of disk space). Basically, it is during this phase that
given emphasis. This is the most crucial phase of the development life cycle because it is
on this phase that the foundations of the proposed system are laid out.
System Design. It is during this phase that the requirement specifications defined
in the previous SDLC phase are transformed into logical and physical designs. These
21
designs are composed of the web pages for the e-commerce site of the Bahandi
Pasalubong Center, the logic implemented behind the interactions between the proposed
system users and the web pages or graphical user interfaces and the data layer responsible
in providing and maintaining data persistence to the proposed system. The logical designs
define the over-all flow of the proposed system with relation to the data and information
being concurrently handled. The physical designs comprise of the page layouts and
animations that the user interface should consider to augment the effectiveness of the
Implementation. This phase involved the transformation of the designs into set
of instructional codes that can be executed by the computer to carry out a specific task or
routine for the proposed system. Most contemporary design implementations follow the
approach represents the concrete and abstract entities involved in the proposed system as
objects with their corresponding attributes and behaviors. Examples of concrete entities
or objects in the proposed system are the online shop’s customers and the site
Testing. The objects with their attributes and behaviors are required to be tested
to ensure that the proposed system’s desired outcomes or outputs are obtained. The
out for syntactical or logical errors in the proposed system. Although, most Integrated
or plugged-in debuggers, resolving out logical errors are still under the lookout of the
22
developers. Moreover, the testing phase involve three (3) testing processes; unit testing,
integration testing and the system testing. Unit testing involves the separate assessment of
and/or utility functions or procedures. System testing involves the confirmation that the
proposed system as whole has met all the requirements identified or defined during the
pre-development process.
uploading of all the necessary files (i.e., scripts, images or configurations) into a file host
server. This phase also involves the database objects installation process which includes
tables, views, stored procedures/functions, triggers, cursors among others. These database
objects are used by the proposed system to facilitate data persistence throughout the
system. Most often, database installations are facilitated with the use of third party
Maintenance. This phase obviously involves activities that are meant to preserve
and uphold the conforming functionalities of the proposed system. System modifications
may be carried out during this phase as may be deemed necessary to cater to the transient
demands of the system users. This phase also considers the implementation of user
support modules such as system user manuals and help documents. User trainings and
seminars may be considered as far as effective usage of the inventory module of the
Modified Waterfall SDLC Model indicates that a particular development phase can “go
23
back” to one of its previous phases to accomplish overlooked tasks or processes in that
particular phase. This system development paradigm addresses the fact that some tasks in
some phases are at times not readily apparent to the developers for some reasons. The
iterative approach of the model allows the developers to move back to a particular
development phase to address that overlooked task or routine. Somehow, this system
model facilitates the deliberation of user feedbacks through one of the proposed system’s
built-in module which can be used to remove or modify misbehaving routines or features
At present, there are a number of websites that cater to the shopping needs of
virtual customers over the Internet. These shop portals are equipped with unique
shopping and product advertisement features that allow their respective patrons to browse
shopping cart and conduct payment transactions utilizing online payment gaetways such
as PayPal and other credit card companies online. Search engines are also provided to
enable browsing individuals to look for specific items or products in the shop portal.
confusions among web-surfers or customers brwosing for particular products. Most of the
online shops featured in this review of related literature also higlight the use of electronic
e-mail invoice which can be sent to both the customer and the store thereby avoiding
Local Studies
Everything In Budget
The site is the first-ever site to cover Group Buying deals in the Philippines and
until now it completely lists down all the daily deals available. The site covers everything
that needs budgeting, from Airline Seat Sale to Concert Tickets, Auctions to Group
Buying deals, Mall and Warehouse Sales, Hotel Accommodations, Events and many
more. Most of the time, the foregoing information gets posted first in this site.
PhilShopping.com
PhilShopping.com is an online
adopt an objective attitude towards change and meet future challenges by getting the best
services; utilizing more innovative approaches to secure Internet purchases and product
and stability; and setting the appropriate strategic direction for the company.
I-Supreme
Philippines.
finding ways to make its customers’ online shopping experience remarkable and
enjoyable. The products the customers see in its catalogue are but a few of its initial
offering. The online store will keep on adding products to its inventory as their primary
goal is to make the i-Supreme store the customers’ one stop shop for all their wellness
needs.
www.MerkadoNetwork.com
shop.ronoliverclarin.com) is an online
community to have one network for the merchants and the online shoppers. It offers lots
, September, 2012)
28
BayaniStore.com
secure.
BayaniStore.com is a Philippine
any Filipinos list. It also includes items that most Filipinos want to ship but can’t. Like
easily breakable items such as chips, glassware, and electronics. All its products originate
from the U.S. and therefore comply with the highest U.S. standards, regulations, and/or
safety requirements. It does not sell refurbished items, used items and damaged items.
Foreign Studies
EBay
Iranian-American computer
June 21, 1967) as part of a larger personal site that included, among other things,
Omidyar's own tongue-in-cheek tribute to the Ebola virus. One of the first items sold on
In November 1996, eBay entered into its first third-party licensing deal, with a
company called Electronic Travel Auction to use SmartMarket Technology to sell plane
tickets and other travel products. Growth was phenomenal; in January 1997 the site
hosted 2,000,000 auctions, compared with 250,000 during the whole of 1996. The
company officially changed the name of its service from AuctionWeb to eBay in
September 1997. Originally, the site belonged to Echo Bay Technology Group,
Omidyar's consulting firm. Omidyar had tried to register the domain name echobay.com,
but found it already taken by the Echo Bay Mines, a gold mining company, so he
Amazon.com
Amazon.com is an American
Amazon has separate retail websites for the following countries: United States,
Canada, United Kingdom, France, Germany, Italy, Spain, Japan, and China, with
international shipping to certain other countries for some of its products. It is also
Jeff Bezos incorporated the company (as Cadabra) in July 1994, and the site went
online as amazon.com in 1995. The company was renamed after the Amazon River, one
of the largest rivers in the world, which in turn was named after the Amazons, the
online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, software,
Swatch
Industries. And its answer to the crisis was Swatch-a slim plastic watch with only 51
components (instead of the usual 91 parts or more) that combined top quality with a
highly affordable price. It first went on sale in 1983. Since this time, it has gone on to
become the most successful wristwatch of all time, and The Swatch Group, the parent
company, is the largest and most dynamic watch company in the world.
For many years, new developments have been taking place alongside the standard
Swatch watch in plastic-from Irony (the metal Swatch) to the Swatch SKIN Chrono (the
world's thinnest chronograph) to Swatch Snowpass (a watch with a built-in access control
function which can be used as a ski pass at many ski resorts throughout the world), and
capabilities and advances in the fields of science and technology were already proven by
Swatch during its role as the Official Timekeeper in several Olympic Games and Ski and
b. Conceptual Framework
e-Commerce and Inventory System for the Bahandi Pasalubong Center. The diagram
outlines the preferred approach carried out by the proponents to realize the proposed
online shop system. The concept’s Input Module comprises of data that facilitate the
definition of the preliminary phase of SDLC which is the Requirement Analysis. These
data are processed in the Process Module which is responsible in the execution of the
requirements resulting from user feedbacks and e-commerce site creation policies and
bylaws. The Output Module presents the realization of the proposed ONLINESHOP: A
Proposed e-Commerce Site and Inventory System for the Bahandi Pasalubong Store.
33
The documentation of the current system presents the description and the
Center. This section also presents the procedures involved in the selling, advertising and
inventory of products consigned to the above business entity. Generally, the current
system involving product selling, advertisement and inventory of the Bahandi Pasalubong
Center is performed manually. These include store activities such as recording of newly
sales into record log books and accepting orders from the store’s walk-in customers.
At present, the Bahandi Pasalubong Center sells and displays its products
inside the shop. Some are displayed on shelves, like the delicacies and
condiments, and some products are displayed right on the store front such as
home decors (i.e., native lamp shades, mats, caps, vases among others.). The shop
receives consignments from its suppliers which are also members of BPAEV, the
shop’s founding organization, and hands over the sales twice a month, mostly on
the 5th and 25th day of the month. The current product inventory process includes
the recording of consigned products from the different suppliers, sold items,
stocks on hand per kind of product, defective products subject to be returned back
for delivery, and returned or replaced products. The recording media used by the
shop are record logbooks and other writing and recording materials. The two
personnel hired by the shop owner are responsible in carrying out the shop’s
34
manual sales and inventory process. They are also responsible in making the
proper arrangements of the products display to make them more appealing to the
buying public.
to the needs of its customers. Log books are used to record transactions which
include details such as the name of customer, date of transaction, number of sold
items with their corresponding unit prices and sub-total and the total payable
amount. It is deemed necessary by the establishment that aside from the official
telephone line and a mobile phone are provided for allowing on-the-line
A number of data gathering procedures have been carried out by the proponents
so as to amass information crucial to the study. The said procedures include, but are not
limited to, personal interviews, direct observation and online searches for related
documents over the Internet. Personal interviews are used to elicit data pertaining to the
different products sold by the business establishment, the time of the day when there are
more or less customers and the most sought-after products for a particular period of the
year. Direct observations facilitated the proponents to examine the flow of business
Chapter III
This chapter discusses the answers and explanations to the sub-topics in Chapter 1
such as the Statement of the Problem and the Objectives of the Study. It also presents and
explains the results of the data gathered and their analysis. This chapter also elaborates
the overall analysis of the proposed system based on the data flow diagrams and the
system flowcharts of the current and proposed systems. Moreover, system design
specification is also presented in this chapter. The design specification is based on the
Hierarchical Input Process Output (HIPO) chart of the proposed system which
topics are also given emphasis on this manuscript section such as the required hardware
and software in developing the system and the manpower requirement for the operational
proposed system.
Based on the results of the data gathering procedures carried out by the
proponents, the following resources are considered to resolve the constraints and
limitations of the current manual sales and inventory system employed by the Bahandi
Pasalubong Center:
Since the proposed system includes the computerization of the current inventory
system of the concerned business establishment, the store should be equipped with one
(1) set of computer for carrying product inventory processes. The computer is also used
36
some related data such as information for each product featured online.
Online store/shop policies and bylaws should also be considered with the online
store implementation. This also includes the setting up of online payment schemes with
the assistance of online payment gateways such as PayPal to allow online payment of
business transactions. This makes possible for the inclusion of an online shopping cart for
the proposed system which would allow customers to purchase products online. Although
the online transaction will incur additional charges such as shipping fees and payment
gateways service charges, the customers will be able to avoid travelling expenses, effort
The following are the constraints and limitations of the current manual sales and
1. Product consignment monitoring and stock counting is very tedious and prone
to record discrepancies;
3. Record logbooks are subject to wear outs and at times may be misplaced;
4. Products display is crowded and are not categorically arranged which makes it
hard for the consumers to look for a specific product without the help of a shop sales
representative;
5. Product information and pricing are not readily available to the customer; and
products;
37
Among the alternatives that could be considered to resolve the constraints and
limitations of the current manual sales and inventory system of the Bahandi Pasalubong
of the current manual sales and inventory system include the inclusion of an online
routine that tracks the expiration dates of products that are subject to expire.
the utilization of several computing resources such as hardware, software and networking
protocols. Considering the constraints and limitations of the current manual sales and
online shopping portal for the said business establishment is deemed justifiable.
The main objective of the study is the development of an online shopping portal
and computerized inventory system that will address the problems encountered in the
manual system.
store for the Bahandi Pasalubong Center, the proponent conducted several data gathering
procedures through personal interviews, direct observations of the sales and inventory
processes of the shop, and related documents from books, articles and those that are
The number of online shopping websites is getting bigger and bigger. However,
many online stores invested a lot of money and human resource in setting up websites,
but the outcome does not meet their expectation. Sellers have to learn the influence of
website design quality on customers in order to overcome the issue. When customers
browse a website, first thing that affects their interest is the website’s appeal. If a website
is not attractive, customers would not want to browse it. According to the factor of
unique design, the proponents learned that if the design of a website is unique, customers
would feel more curious and fresh about the website. A website can also combine
featured pictures, making unique website scenario and leaving customers good
The appearance, the interface design, and color application of a website are all
factors which determine if a website can attract customers. Besides, website appeal has
significant influence on customer trust and purchase experience when browsing the
website (Chen and Chang, 2003). Among factors of website functions, the ease of use
affects customers’ mood of browsing the website. If the website can provide guidance to
customers for using the website and increase convenience of searching information,
customers can sense the usability of the website. Interaction between a website and
customers can impress customers. Although buyers and sellers can only communicate
through the website, if a seller’s response meets customers’ expectation, they usually can
increase customer satisfaction and purchase intention. Website can also use e-paper or
massage board to respond to customers’ questions, which also increases the interaction
between buyers and sellers. Other than improving website quality, sellers should also
39
learn how to invest their resources in order to increase customer satisfaction, trust, and
commitment.
The proposed e-Commerce Site for Bahandi Pasalubong Center will be composed
design presented in the Results, Explanations and Analysis of the Data Gathered section
of the research manuscript. Based on the current needs and business scope of the business
entity concerned, the following conveys the preliminary outcome for the functional
analysis of the proposed system: (1) the focus of the proposed e-commerce site is
product search and online buying, (2) product content experience is unique for each
user, (3) the proposed ecommerce site creates sales incentives by giving “Why shop
with us” reminders, (4) products are given much exposure as possible by providing
product image galleries, (5) the site doesn’t make the user feel as some
products/services are being forced on them, (6) the site has important sections easily
accessible at the appropriate time, and (7) the site makes the shopper feel
The proposed ecommerce site will have a consistent interface theme in all the
pages. The theme will be based on the categories of products currently being sold in the
physical store. Since it is the products that should be given emphasis in the proposed
ecommerce, product galleries should be interesting enough for the user. This will be
facilitated through the inclusion of an interactive image gallery with the utilization of a
client-side scripting framework, the jQuery, along with its asynchronous execution
capabilities of sending and receiving content requests to and from the server.
40
SHOPONLINE: A
Proposed e-
Commerce Site and
Admin Inventory System for Customer
Bahandi Pasalubong
Center
billing
statement
product catalog
list payment receipt
confirmation
email
login account
going into the
registration system
details
user ID &
password going out of the
login session id system
[1] Home
Start
[2] Login
[3] Register
[4] Bahandi Products
[5] About Us
Make selection
[6] Contact Us
(sel) [7] Search
True S1
sel=1 Home
False
True S2
sel=2 Login
False
True S3
sel=3 Register
False
True Bahandi S4
sel=4
Products
False
True S5
sel=5 About Us
False
True S6
sel=6 Contact Us
False
True S7
sel=7 Search
False
End
S1
True Processed
sel=1 S1.1
Food
False
False
True
sel=3 Beverages S1.3
False
True Organic,
sel=4 Herbal and S1.4
Natural
Products
False
True Handicrafts,
sel=5 Gift Wares and S1.5
Holiday Decors
False
End
S2
False
False
End
The proposed ecommerce for Bahandi Pasalubong Center features the following
functionalities:
Product Search and Online Purchasing. Users of the site can perform searches
for a particular product. Search filters could be defined so as to speed up the search
process and display only related items. Online purchase allows users to place their
displayed in a categorized manner to make easy for the user/customer to browse for
cookies be allowed in the client browser where the user is on. This will allow the web
application to fetch for product based on product browsing history of the user. This
Various “Why Shop With Us” Reminders. These are little reminders which can
be found in the little corners of the page to give the users/customers justifications in
shopping with the site. This will display various guarantee statements, discount packages
and purchase rebates that could be available for some specific period of time.
accepts bulk orders from their customers. While the products’ retail prices are already
reasonable, bulk orders will give the customers the privilege of availing more discounts.
The pages in the proposed ecommerce site for the Bahandi Pasalubong Center
Home Page. The home page will give visitors an overview of our services.
Products List. This page will give an overview of the site’s products.
Product Image Gallery. This page will allow the user to individually browse for
Products Detail Pages. For each product there will be two pages. The first will
provide a detailed summary of the product including prices and photographs. The second
On Line Shop. Basic shopping card features for Each product page will to have a
About Us. Details about the business entity and its personnel.
Site Map. A site map should be provided showing the structure of the site and
f. Hardware Requirements
g. Software Requirements
There are basically two types of users for the system: the system administrator
and the customers. The system administrator will be in-charge in the maintenance of
products being sold online. He/she also has the privilege to cancel customer accounts as
Chapter IV
This section presents the summary, conclusion and recommendation of the study.
The summary review the main points of the study in relation to the proposed online e-
commerce with inventory system for the Bahandi Pasalubong Center situated at Daniel Z.
Romualdez Airport, San Jose Tacloban City. The conclusion presents the assumptions
devised by the proponents based on the findings of the study. This sub-section justifies
the implementation of the proposed online e-commerce as an alternate online store for the
physical store located at the heart of the abovementioned local public airstrip. The
recommendation conveys key concepts to the extension of the current study into further
related studies so as to make room for overlooked features and discover feasible
a. Summary
Among the constraints and limitations of the current manual procedures in the
Bahandi Store that are involved in product advertisement, selling and inventory include
the following:
Record logbooks are subject to wear outs and at times may be misplaced;
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makes it hard for the consumers to look for a specific product without the
Product information and pricing are not readily available to the customer;
and
products.
The best alternative realized by the proponents to resolve the constraints and
inventory system as an alternative shopping location for the customers. The online shop
also caters to the needs of the consigners for monitoring and conducting their own
b. Conclusion
shop for the Bahandi Pasalubong Center resolves most of the constraints and limitations
The proponents further concluded that the while the alternate online shop for the
Bahandi Pasalubong Center settles a number of business issues, the profitability and
maintenance of good rapport between the customers and the center is stabilized.
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c. Recommendations
The study recommends the conduct of further researches related to the resolution
of the constraints and limitations apparent in the current business strategy employed by
the Bahandi Pasalubong Center so as to include other features and strategic business
strategies that will alleviate, if not eradicate, the said constraints and limitations.
50
BIBLIOGRAPHY
websites
books/articles
Enterprise Assistance Division, Regional Office No. 8. Department of Trade and Industry.
Post Activity Report BPAEV’s Pasalubong Center Grand Opening.
Mohan. Vasing, et. al., Software Design Case Study: Online Shopping Portal, MBA – Software
Solutions and Management. 2012.
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APPENDICES
52
APPENDIX A
July 5, 2012
Ma’am:
Greetings!
As part of the requirements for the Bachelor of Science in Information Technology subject IT412L, Software Project 1,
we are conducting a thesis study on “SHOP-ONLINE: A Proposed e-Commerce Site and Inventory System for
Bahandi Pasalubong Center”.
With this regards, we would like to request from you to be our Thesis Language Adviser for the whole school year
2012-2013. We are looking forward for your approval on this matter.
Thank you!
Respectfully yours,
ADRIAN MAS
JEFFREY CAÑANES
ROY ZACARIAS
Noted by:
Recommending Approval:
The undersigned is the authorized person giving permission/authority to the students whose name appeared above to
make the said proposal for the purpose.
Approved:
APPENDIX B
July 5, 2012
Sir:
Greetings!
As part of the requirements for the Bachelor of Science in Information Technology subject
IT412L, Software Project 1, we are conducting a thesis study on “SHOP-ONLINE: A Proposed
e-Commerce Site and Inventory System for Bahandi Pasalubong Center”.
With this regards, we would like to request from you to be our Thesis Technical Adviser for the
whole school year 2012-2013. We are looking forward for your approval on this matter.
Thank you!
Respectfully yours,
ADRIAN MAS
JEFFREY CAÑANES
ROY ZACARIAS
Noted by:
Approved by:
APPENDIX C
2. Requirement Analysis
Phase
6. Operations and
Maintenance
55
APPENDIX D
Screenshots