GED106 notes

Communication is indeed an effective tool which plays an important role in binding employees together.
It plays a crucial role in breaking the ice among employees, bringing them closer to each other and thus
managing organizational diversity.

The most common reason of misunderstandings and conflicts at the workplace is lack of communication
between employees and their superiors. Superios need to communicate with their team members on a
regular basis not only to regularly monitor their performance but also motivate them to come out with
their best every time.

Workplace Communication- Individuals need to communicate effectively to know about each other’s
customs, traditions, religions, culture and so on. If you do not allow them to sit together and talk, they
would treat each other as enemies and would find it extremely difficulty to work in unison

Effective communication ensures individuals from varied backgrounds, religions, communities, or age
groups share a strong rapport and do not face problems working together. It is not only managing
organizational diversity but also leads to a positive ambience at the workplace.

Diversity in the workplace refers to an organization that intentionally employs a workforce comprised of
individuals of varying gender, religion, race , age, ethnicity, sexual orientation, education, and other
attributes. It means understanding that each individual is unique, and recognizes individual differences.
The group is diverse if a wide variety of groups are well represented withing a community. It makes the
work force heterogenous where everyone can feel comfortable bringing their true selves to work.

Values are basic and fundamental beliefs that guide or motivate attitudes or actions. They help us to
determine what is important to us. Values in a narrow sense is that which is good, desirable, or
worthwhile.
Maintaining eye contact is important in communication because it shows confidence, serourieness, and