8056-Warranty Failure Code Manual

Scene Number : 80561010 - Objectives

The Warranty Failure Code module will provide information on what constitutes a failure code, how
they are assigned and how to use the Failure Code Manual.

After completing this module you will have a better understanding of warranty failure codes and how
to properly use the Failure Code Manual when working with warranties.

Scene Number : 80561020 - What Are Failure Codes?

Failure Codes are six character codes that identify the component that failed on the engine and the
nature of the failure.

Failure codes are used by the factory to summarize product issues and drive product improvements.

Scene Number : 80561030 - Assigning Failure Codes

The first two characters in a failure code identify the major system in which the failure occurred.

The second set of characters in the failure code identify the component that failed within the major
system.

The last two characters identify the mode of the failure.

All three parts of the six character code must be recorded accurately.

Failures resulting from progressive damage should not be assigned failure codes.

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Scene Number : 80561040 - Failure Code Manual Layout
The Failure Code Manual is divided into three manuals:

High Horsepower Engines, Heavy Duty Engines and Midrange Engines.

Scene Number : 80561050 - Failure Code Manual Groups

Listed are the groups that appear in each Failure Code Manual. Take a few moments to review the
groups.

Scene Number : 80561060 - How to Use the Manual - Step 1

The first two characters of the failure code indicate the engine system in which the failure occurred.
Open the appropriate Failure Code Manual to the Contents page and find the engine system needed
with the corresponding group number. Select the section of the manual that covers the engine
system.

Scene Number : 80561070 - How to Use the Manual - Step 2

Once you have located the engine system you will need to identify the actual component that failed.
The individual pages in the engine system section show exploded views of various components and
their failure codes at the bottom of the page. Locate the failed component in the exploded drawing.

Notice the first two letters of the failure code are shown at the top of the page and the next two letters
of the failure code are referenced in the exploded drawing.

Scene Number : 80561080 - How to Use the Manual - Step 3

Finally, to locate the mode of the failure look at the bottom of the exploded view. There are a series of
codes listed under the Mode of Failure heading. You can identify the specific mode of failure by
matching it to the actual cause of the failure from the repair order. This will complete the six
characters failure code.
The user can also find a full list and descriptions of all modes of failures in the “front” section of the
failure code manuals.

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Scene Number : 80561090 - How to Use the Manual - Step 4
For out of the ordinary repair situations, consult the Special Failure Codes section in the front section
of the Failure Code Manual.

Scene Number : 80561110 - Assessment

Failure Codes are ____ letter codes.

Scene Number : 80561120 - Assessment

Failure codes are used to identify ____________.

Scene Number : 80561130 - Assessment

The first two letters in a failure code identify ____________.

Scene Number : 80561140 - Assessment

The second set of letters in a failure code identify __________.

Scene Number : 80561150 - Assessment

Failures resulting from progressive damage should ___________.

Scene Number : 80561160 - Assessment

Failures resulting from progressive damage should ___________.

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