Professional Documents
Culture Documents
3:30 – 5:00 PM
November 2020
CHAPTER 1
THE PROBLEM AND ITS SETTING
Finance serves as the fuel and core of every business as it allows them to successfully run
their day to day operation. The money generated from the business is necessary to meet incurred
operational expenses, purchase supplies and materials, pay outstanding debts, and fund future
unforeseen costs. Considering this aspect, utilization of financial management plays a vital role in
sustaining a business’ profitability and keeping it fully functional. Financial management enables
businesses to create competitive advantage by aiding them in achieving short-term and long-term
objectives.
In the Philippines, most online micro businesses fail in less than five years due to poor
financial management (Abrugar, 2013). While it is not unusual for businesses to experience
unexpected business failure. Unlike established companies, online micro businesses do not have
adequate resources to employ financial advisors and fund financial consultations and trainings.
Online micro business owners are simply focused on earning a living, thus proper financial
management is not their priority. They solely rely on their basic finance skills and knowledge.
Some of them neglect to consistently practice financial management as they do not understand
Due to the pandemic threat, a 4,000% increase in online business is reported in which
majority of it are micro businesses (Department of Trade and Industry, 2020). Hence, it is more
necessary for the online micro business owners to understand the impact of practicing financial
management as their daily cost of living is dependent on it. No matter the size, extent of reach, and
level of profitability of a business, financial management is still one of the most important tools to
This study aims to uncover the impact of financial management on the profitability of
online micro businesses to serve as a guide for aspiring entrepreneurs and existing ones. Due to
poor financial management literacy and lack of awareness of its impact, online micro businesses
form negligent and uncalculated financial decisions. By instilling its impact and importance,
The study generally aims to determine the impact of financial management on the
1. What are the financial management techniques performed by the online micro
businesses?
2. How does utilization of financial management benefit the online micro businesses in
terms of profitability?
This study centralizes on the impact of financial management on the profitability of online
micro businesses. Upon conducting the study, the researchers aim to inflict an impact to the
1. Students. The students would benefit from the study as it enables better decision-making
skills, allows more capacity of learning on how to succeed in establishing a business, aids
in improving leadership skills, and serves as an eye opener in the business world.
2. Educational Institutions. The educational institutions are also deemed beneficiaries as the
study assists in raising financially literate prospective businesspeople and allows educators
financial management.
3. New and Aspiring Entrepreneurs. New and aspiring entrepreneurs would be guided by
the findings of this study by allowing them to create an efficient and sustainable financial
management techniques as early as the planning stage. Through this, proactive measures
4. Online Micro Businesses. The focal subject of the study, online micro businesses, would
benefit the most as this would aid on ensuring profitability by stressing the impact of
financial management. The study would help online micro businesses to understand the
finance handling, maximizing profits while decreasing costs and expenses, sustaining a
5. Local Government Units (LGUs). The study would allow the local government units to
thoroughly and establish ways on raising the bar in terms of financial management literacy
6. Future Researchers. Lastly, the future researchers would be able to have their potential
topics for future research by modifying aspects and abiding recommendations stated in this
study.
The study is primarily concerned with the impact of financial management on the
profitability of online micro businesses situated within Metro Manila. Only those businesses that
conduct their operation through online platforms and do not have physical stores are the focus of
this research. This study is also limited to micro businesses hence small, medium, and large
The collection of data is conducted through an online survey with the use of Google Forms.
The survey can be answered by the owner of the business or anyone that has significant
involvement in managing its operation. Only complete answers will be used to assure the validity
This study does not aim to suggest effective financial management strategies that
businesses should practice as it is centered only on the impact of financial management on the
profitability of online micro businesses. This research is mainly dependent on the sincerity,
The following are operational and functional definitions of significant terms that provided
common reference in understanding the concepts, principles and theories utilized in this study:
generate profit.
creating profit and securing an acceptable return of investment to carry out business
objectives.
concerning money.
6. Profit. It refers to the financial gain from business activity less the incurred expenses.
7. Profitability. It refers to the degree in which a business earns profit or financial gain.
8. Online Micro Business. It refers to a type of business that are independently owned
and operates in a small scale using online platforms. It is commonly non-staffed and
This chapter presents substantial literatures and studies attesting the existence and
prevalence of the research problem. It considers both foreign and local literatures and studies to
strengthen the foundation of knowledge about the study. The literature review focuses on the
following themes: the concept of financial management, overview of online micro businesses,
theoretical framework to support the problem being studied and to provide notable perspectives
that will reinforce its totality. A conceptual framework illustrating the input, process, and output
Without finance, a business could not successfully start up, run, and accomplish its
objectives. No economic activities would also be realized. For almost 3,000 years, money has been
in the history of mankind from simple barter system to its transition to current global banking
system. With the quick turn of the century, people could no longer ignore its significance, thus the
The London School of Business and Finance (2018) defines financial management as the
institutional financial transactions and resources. Its objective is to efficiently optimize, utilize,
and maintain funds. It safeguards the cash inflow and outflow of a business to secure profitability.
Financial management is centered into three (3) elements: financial planning, financial control,
capitalization and framing of financial policies. Under financial control, competent asset handling
and asset security are the key activities. The third element, financial decision-making, involves
Financial management is the art and science of managing business finances to meet its set
goals and objectives. All business decisions, from logistics, procurement, and production to
marketing, sales, and distribution, have financial consequences. (Gitman et al., 2018) The core
function of financial management is interrelated to all internal and external activities of a company.
An excellent skill in capital estimation, profit projection, and risk calculation is required to
Strategic financial management allows controlling and monitoring of finances with the intention
of attaining long-term success. It ensures profitability of a business and secures acceptable return
of investment (ROI). If a business opted to strategically manage its finances, it may have to endure
present losses and set aside short-term objectives. On the other hand, tactical financial management
focuses more on short-term goals. Financial decisions with immediate results are realized as it is
more concerned on current financial position of a company. (Kenton, 2020) The decision regarding
what type of financial management approach to be applied is highly dependent on the seriousness
priority of business owners. Basic financial management and accounting practices must be
globally (Milano, 2017). To maximize profits and minimize expenses, understanding substantial
and key concepts of managing finances, such as planning, forecasting, budgeting, and cash
Nowadays, businesspeople live in a technological era where industries radically adapt the
technological advancement to boost their business development strategies. This event opens new
opportunities for all businesses and attracts interest around the world as it increases business
opportunities through new technologies, especially the internet. The internet aids in expanding
existing businesses’ growth and helps the development of start-ups. It enhances a business’
competitive advantage through meeting consumer satisfaction in terms of speed and convenience.
Thus, businesses, regardless of size and extent, use the internet to secure profitability.
People engage in online micro business as it gains momentum on the internet. They could
go beyond what their resources limit because sales and marketing strategies could be easily
implemented. Also, consumers now have multiple channels that could lead them to engage with
online micro businesses. Jani Asia Logistic (2019) discovers that the Philippines has the second-
largest average online user size in Southeast Asia, which indicates how eager local consumers are
to seek out and buy products online. According to a research from IPSOS, commissioned by
PayPal (2015), the internet, aside from increasing the potential number of buyers that a business
could reach, contributes to gaining a competitive driving profitability. A study of Entrepreneur-
Asia Pacific (2008) supports that industries which handle online micro businesses enable them to
receive payments faster and easier as consumers just pay through e-wallets like GCash or through
kiosks.
Numerous definitions of micro businesses exist but there is one thing that is common
among them (Badenhorst, 2010). An Online micro business is relatively small when it comes to
the number of staff which has ideally ten employees, and its assets are not more than P250, 000
approximately 7.5% of the entire numbers of companies in African countries are micro businesses
which contributes 55% of employment. Moreover, they constitute 34.8% of the Africa’s Gross
Domestic Product (GDP). Dube (2007) states that due to the success of the online micro-business,
the GDP and employment of South Africa increase. Online micro businesses contribute to
economic growth through job creation, particularly in rural areas wherein people could create a
micro business that may help their local community. (Broembsen, 2003.)
Financial Management Practices of Online Micro Businesses
A survey conducted in Central Region of Ghana by Mbroh & Quartey (2015) reveals that
in 188 small enterprises and 254 micro enterprises, 13% of the respondents understand and perform
proper financial management while 36% are financially illiterate and neglectful of appropriate
practices. Micro and Small Enterprises (MSEs) lack proper financial management practices that
greatly affects the operation, profitability, and the survival of the business
management, fixed asset management, and capital budgeting management create positive and
significant effect in the profitability of MSEs. These four (4) techniques are further discussed in
this section to delve into financial management practices of online micro businesses.
Durcevic (2019) defines financial reporting as the practice of precisely presenting business’
finances that includes capital, revenues, profits, and cash flows. This serves as a formal record that
records helps the owners and other users in making important financial-related decisions.
However, many micro and small enterprises were incapable of conducting financial reports due to
the lack of education in accounting and bookkeeping (Rudiantoro & Siregar, 2011; Tuti, 2014).
This lack of education and understanding in accounting and other financial information
complicates the operation as well as the business decision making (Perren & Grant, 2000). Thus,
importance of financial reporting and analysis in the business is taken for granted by the managers
Working capital management refers to a business practice that monitors business current
assets and liabilities. With this, businesses could be certain that their operations are efficient and
effective. The main purpose of working capital management is for the businesses to maintain
adequate cash flow to cover all its short-term operating cost and debt obligation (Tuovila, 2020).
significantly affects the profitability of enterprises (Yensu, 2016). Another study conducted by
Norah et al. (2015) reveals that there is a positive effect in the profitability of small businesses that
practice an appropriate working capital management. Hence, proper working capital management
However, many Micro, Small, and Medium Enterprises (MSMEs) ignore the importance
2011). In addition, majority of micro businesses tend to use the business’ fund or money to pay
for their personal expenses. A study conducted by Bandara & Rathnasiri (2016) in Sri Lanka shows
that many SMEs experience problems in their operation due to the informal practice of working
capital management that results to a low level of profitability. In the Philippines, the importance
of working capital management and financing is very evident due to the threat of COVID-19. A
survey reveals that 44% of MSMEs’ major challenge is effective working capital management
BTerrell Group (2020) defines fixed asset management as the process that tracks the
business’ fixed assets. Its primary purpose is centered around internal control, asset maintenance
for good quality and condition, and estimation of depreciation. Fixed asset management also
allows businesses to minimize loss of inventory and equipment failures that could prolong the
operation. Hence, this practice improves businesses’ assets which have a vital role in the survival
of the business. Cameron (2017) states that having fixed asset management practice helps
businesses in different ways, such as monitoring assets value and awareness of equipment’s
unexpected repairs. Also, this will make owners realize when is the best time to purchase new
assets. Despite of this, many Micro and Small Enterprises (MSEs) still neglect that importance of
this practice.
Wasp Barcode State of Small Business Report (2017) shows that approximately 6% of
business owners do not practice fixed asset management in their business. Numerous small
business owners admit that asset tracking is dull and confusing especially if you lack education
about this practice. As a result, owners often fail to efficiently actualize fixed assets management.
Tuovila (2020) defines capital structure management as a practice of combining debt and
equity of the business to finance its operation and growth. Capital structure composes of two
components namely debt, short-term and/or long-term, and equity, common and/or preferred. The
combination of debt and equity of a business serves as the finances that are necessary for the
Medium Enterprises (MSMEs) lack proper capital structure that results to poor decision making
and prevents them in maximizing economic performance. As per Cassar (2004), many MSMEs
have difficulty in external financing due to lack of collaterals, financial records, and business plans
that are common requirement in banks. Also, due to their small size, some MSMEs could not
afford the high-interest rates of the banks which pushes them to just rely on informal non-banking
channels.
Micro businesses are important for a country’s commercial development, work creation,
and advancement. Their illiteracy as to financial management matters is regularly cited as one of
the significant restrictions affecting their performance and competitiveness (Aldaba, 2011). A
study conducted in Hawassa City Administration in Ethiopia reveals that proper financial
management practices help the business’ profitability as well as its going concern. Financial
management practices support and guide businesses especially the Micro and Small Enterprises
business. A competent and successful business should adopt, not just sufficient but, optimum
financial management techniques. For example, in managing working capital; micro businesses
should know that too much working capital depicts that the business leaves too many idle assets.
On the other hand, a low amount means that the business is just getting by to cover the assets
needed for a certain period. Appropriate management of finance is important to maintain the
business financial health and overall success. An indicator that a business has good management
is its effective utilization of financial resources to maintain a balance of growth, profitability, and
Financial management plays a vital role in entrepreneurs who want to enter the business
world. According to Schroter (2018), a small business would take at least four (4) years to make
a successful start-up and need 7 – 10 years for it to be stabilized. Since most micro businesses have
few employees or no employees at all, the owner is the manager as well. It is essential that they
know how to allocate and utilize their financial resources. Financial management makes sure that
all financial resources of the business are efficiently and effectively used and invested for the
Starting a business, regardless of the size and extent, takes a lot of risk. Financial
management prepares the business to forecast, assess, and control both foreseen and unforeseen
risks. In general, it involves the formation and implementation of financial principles that motivate
the business to reach its main goal. It helps the business to connect all financial aspects which
long period of time without proper finance. Efficient management of these financial resources is
also important to the sustainability of the business. A business with strong and stable financial
management is most likely to make more informed decision which is one of the most important
aspects of financial management. Financial planning and financial decisions go hand in hand. The
absence of one may greatly affect the other. With proper planning, a good financial decision is
There are different types, level, and extent of financial problems but the consequence, if
not counteracted, leads to one – bankruptcy. According to a Turkish study, Karadag (2015) analyze
that difficulties in the financial management and practices impact the performance of small,
medium, and micro enterprises. Regardless of the great expectations and development patterns,
they also face various difficulties and one of the core problems is the ineffective and inefficient
According to a European study, most owners or managers focus only on having experience
in other functional areas of the business. Therefore, financial aspects of the business receive not
much attention. Jindrichovska (2013) It also appears that an absence of strategic financial
management abilities is twice more prone to cause financial failure than lack of skills of human
Mbroh & Quartey (2015) study the specific practices of financial management used by the
small and micro business owners using a self-administered questionnaire in 372 selected business
owners from 118 small business and 274 micro business in Ghana. Among the respondents, 13%
explicitly claim that they do not know the real meaning of financial management nor have any
form of proper education about it. In general, the results of the survey indicate that experience is
vital, particularly in business. It is expected that the longer a business owner is engaged in business,
the higher expertise must they manifest in dealing with all business circumstances especially
managing of finances.
Wolmarans (2015) demonstrates that the absence of skills in financial management and
proper utilization of financial management are the greatest variables contributing to business
failures. David (2020) specifies that the main problem of micro businesses is that some of the
owners are lacking financial management strategies and financial plans are poorly developed to
guarantee business accomplishment in the next years. The study of Anoos et al., (2020) in Danao
City reveals that when micro business owner does not acknowledge the principle of financial
management, it constitute some threats on the sustainability of the business considering that their
size are predominant as the volume of their resources and income procured are low. Mbroh &
Quartey (2015) suggest that despite of the industry participation and business size or segment, a
business owner must have acquired a proper level of education or finance-related preparations to
The inadequacies and failures of financial handling directly affects a business lifespan and
performance. Poor financial management is the most common cause why micro businesses fail. If
micro businesses are not well managed from the financial management perspective, then it could
Theory of
Finance
D.L Newman
(1996)
Theory of
Financial
Control
Lars Ostman
(2009)
This study adopts four (4) financial management related theories namely: Theory of
Finance, Agency Cost of Free Cashflow Theory, Keynes’ Precautionary Motive of Handling Cash,
and Theory of Financial Control. These interrelated theories are used to explain the path of the
research, show how fit the study is with established ideas, and relate broader area of knowledge
theory states that the success or failure of any organization is brought by how a business owner
makes decisions (Brigham & Ehrhadrt, 2013). The decision set which consists of dividend,
investment, and financing decisions is constrained by both the internal and external environment.
To pursue the objective of profitability for the business and wealth maximization of the owner, the
decision set plays a crucial role. The threats which external environment such as market risk,
information, and competitive capital markets pose could also be counteracted by materializing the
decision set.
This theory stresses the essence of building effective and efficient financial decisions
There are bunches of financial issues that all types and kind of business encounter in its
daily operation. Some problems even require a profound financial policies and techniques
management. This theory assists in accentuating the significance of strategic and tactical financial
unutilized.
Agency Cost of Free Cashflow Theory is popularized by Michael Jensen in year 1986. This
theory sets forth the fact that free cash flows results to agency costs. Free cash flow refers to the
leftover cash of an entity after meeting its incurred operating expenses and capital expenditures
(Murphy, 2020). Manager or business owners could spend internally generated cashflows, which
could be used to optimize an entity’s value, for their self-interest. This theory argues that managers
would control a business cash inflows and outflows in favor to them and make financial decisions
Agency Cost of Free Cashflow Theory is relevant to the study as it points out the relevance
holding cash to meet businesses contingencies in the future. Through this, emergencies, such as
lack of workforce, malfunctioning machines, and problems caused by fortuitous events could be
withstood. The risk of sudden contingencies must be assessed to measure the extent of
precautionary motive. When a cash is set aside for unexpected turnout of events, problems could
be easily solved hence, profitability. This concept heeds to unplanned purchases and unanticipated
makes it relevant to the conduct of the study. A firm could only set aside cash for unpredicted
circumstances if finances are properly managed. Immediate actions to unforeseen problems should
be performed to keep the operation flowing. Even the slightest disturbance in the business
The theory of financial control stipulates that current and feasible functions of financial
tools for every organizations are fundamental and necessary. Accounting policies, control
frameworks, payments, and financial instruments, both within the internal and external
environment of an organization, are ought to be assessed and discussed. A relationship between
business transactions and financial activities must also be comprehensively established. (Wakiriba
et al., 2014)
attributed to it are not in line with the business short-term and long-term objectives. Reiterate
adjustment or amendments process of financial plan and policies should be done to detect errors,
check if everything is on the right track, and find areas of improvement. (Captio, 2017)
The theory of financial control argues how impactful financial control is in achieving
organizational goals and reaching larger economic system. It is relevant in conducting this study
controls.
Conceptual Framework
The above diagram shows the flow of the study, from its input up to its result. It is divided
into three portions: the input which consists of the study’s focal variables, the process which refers
to the research methodology, and the output which is the final product of the whole conduct of the
research.
Under the input, financial management is included as it partakes a major role in answering
the research problems. Also, to complete the study, the researchers select online micro businesses
The process portion of the study composes of surveys among the owners of the online
micro businesses or anyone that has significant involvement in managing its operation. After
gathering the responses, statistical treatment is used to analyze and conclude the study.
The thorough process results to the output of the study, which is the final research paper.
This paper serves as the driving force of every online micro businesses. Through this, the
RESEARCH METHODOLOGY
RESEARCH DESIGN
In this study, the descriptive method of research was applied to effectively deal with the
research problem. The descriptive method assisted in providing necessary facts that are accurate
and systematically describe a phenomenon which could lead to a more substantial and
corroborative conclusion. With that, the incorporated research design served as an instrument in
determining the financial management techniques performed by the target respondents, the
management. Through the descriptive method, the researchers were able to determine and explain
SAMPLING METHOD
determining the participants who took part in the conduct of the study. The selection of the
respondents relied on the judgement of the researchers on whether they have a direct relevance to
the research questions. With this, online micro business owners or anyone with significant
involvement in the business, with a sample size of twenty (20), were the respondents of this
research. In this manner, the researchers were able to gather results that are sufficient in fulfilling
The researchers conducted a survey, guided by the statement of the problem, via Google
Form to the respondents purposely selected. The survey questionnaire was in the forms of multiple
choice and Likert Scale. The Likert Scale allowed the respondents to choose the option that best
aligned with their opinion. With this type of survey questionnaire, the researchers aimed to
determine whether the respondents were adopting financial management techniques, and measure
INSTRUMENTATION
The related literatures and studies served as the guide of the researchers in preparing and
developing the content of the survey form. The researchers ensured that the questions and
statements logically cohered with the applicable concept and theories concerning financial
management. Aside from that, the researchers greatly considered the research’s statement of the
problem in constructing the survey form. This is to ascertain the questions’ relevance and
The research instrument was divided into four (4) parts to produce a more grounded
analysis and conclusion about the impact of financial management on the profitability of online
micro businesses. The first part was intended to ascertain the variation of respondents’ location
and to determine the length of their business engagement to correspond with the research scope
and delimitation and significance of the study. The second part planned to identify the different
financial management techniques that the respondents were adopting in their business. The third
part aimed to discover the effectivity of financial management utilization by identifying which
effects do the respondents encounter whenever they do so. Lastly, the fourth part focused on
determining the negative effects that the respondents face whenever they neglect or overlook
The survey questionnaire was solely established by the researchers. As it was not
standardized, it was improved and validated by Mr. Rizal O. Dapat, PhD, the researchers’ research
adviser. The validation of instruments was conducted to make sure of the survey form’s reliability,
STATISTICAL TREATMENT
To summarize the responses of the respondents, the Percentage Frequency Distribution and
Weighted Mean in Likert Scale were quantified with the help of Microsoft Excel. The Percentage
Frequency Distribution aided in specifying the percentage of observation that existed for each set
𝑓
%= 𝑥 100
𝑁
Where,
% = Percent
f = Frequency
N = Number of Cases
Moreover, Weighted Mean was adapted to analyze and interpret the results shown in the
Likert Scale. It is defined as a type of mean used to calculate a theoretically anticipated outcome
∑𝑛𝑖=1 𝑤𝑖 𝑋𝑖
𝑊=
∑𝑛𝑖=1 𝑤𝑖
Where,
W = Weighted Average
The Likert Scale utilized in the survey form came from a range of 1 to 4, 1 as the lowest
score and 4 as the highest. To get the weighted mean, first, the number of responses was multiplied
to the corresponding Likert score. Then, the results of the first step were summed up and divided
by the total number of respondents. These steps were repeated until the last row of the survey.
After computing for the weighted mean, an interpretation was formed from the range of
values. To interpret the weighted mean, class categories were created. First, the lowest Likert score
was subtracted from the highest Likert score to compute for the range. Next, the researchers chose
five (5) interpretations for the class categories: Outstanding, Average, Below Average, and Poor.
Then, the range was divided by the number of class categories to determine the class interval,
An overall weighted mean and interpretation of each part of the survey were calculated to