Services are intangible and involve customer participation in the delivery process. They are produced and consumed simultaneously, with relatively higher variability in inputs and outputs compared to goods. Service capacity is time-perishable and location is driven by customers. Services are generally very labor intensive.
Services are intangible and involve customer participation in the delivery process. They are produced and consumed simultaneously, with relatively higher variability in inputs and outputs compared to goods. Service capacity is time-perishable and location is driven by customers. Services are generally very labor intensive.
Services are intangible and involve customer participation in the delivery process. They are produced and consumed simultaneously, with relatively higher variability in inputs and outputs compared to goods. Service capacity is time-perishable and location is driven by customers. Services are generally very labor intensive.
- the customer is a participant in the service-delivery process;-
DELIVERY PROCESS - generally services are produced and consumed simultaneously; -PRODUCTION & CONSUMPTION - services have a relatively higher variability in operational inputs and outputs;-VARIABLITY (I/O) - services generally have time-perishable capacity; -PERISHABILITY - site selection in services is directed by the location of customers; -LOCATION - services in general are very labour intensive;-LABOUR
CREATE A PRESENTATION MENTIONING VARIOUS
ASPECTS OF CUSTOMER FOCUS ON SUPPLY CHAIN MANAGEMENT-501
PREPARE A PRESENTATION ON THE DIFFERENT
INVENTORY COSTS AND THEIR SIMILARITIES AND DIFFERENCES.-506 Shareholder value / Future Cash Flows/NPV=