Professional Documents
Culture Documents
FACULTY OF BUSINESS
MANAGEMENT
BACHELOR OF BUSINESS
ADMINISTRATION (HONS)
OPERATION MANAGEMENT
(BA244)
OPM 549
INDIVIDUAL ASSISGNMENT 2
KBA2442B
PREPARED BY :
NOR SYAZWANI BINTI ABDUL
RAHMAN
(2022905573)
PREPARED FOR:
DR. JAMALUDIN AKBAR
SUBMISSION DATE:
23 JUNE 2022
PRODUCT
DESIGN
Great products are key to success
TOP ORGANIZATIONS
Typically focus on core products Customers
buy satisfaction, not just a physical good or
particular service.
The objective : to develop and implement a product
strategy that meets the demand of the marketplace
with a competitive advantage Product Decision
QUALITY FUNCTION
DEPLOYMENT (QFD)
I) identifying what will satisfy customer
ii) translate it into the target design
THE IDEA OF QFD IS TO UNDERSTAND WHAT
CUSTOMER WANTS AND TO IDENTIFY
ALTERNATIVE PROCESS SOLUTIONS
REFERENCES
"8 Remarkable Early Maps", https://www.history.com/news/8-remarkable-early-maps
"Mapping through the Ages: The History of Cartography", gislounge.com, https://www.gislounge.com/mapping-
through-the-ages/
LOCATION STRATEGY
F A CI LI
TIO N
OR L
O
PLANT
O N
IO
BJ
O
F
L E C TIO N
PLANT/FACILITY METHOD
LOCATION OF COST-
DECISION VOLUME
Method of cost-volume
Reasons for plant/facility analysis used for industrial
location decision starting new locations Steps Determine
business introuction of new fixed & variable costs for
product or service insufficient each location Plot total cost
capacity changes in technology for each location (Cost on
Mergers Changes in input vertical axis, Annual Volume
resources. on horizontal axis) Select
location with lowest total
cost for expected
production volume.
Example:-
Transportation Model the objective of the
transportation model is to determine the
best pattern of shipments from several
point of supply (sources) to several point
of demands destinations so as to minimize
total production and transportation costs.
FACTOR RATING
METHOD
Most widely used location technique
useful for service & industrial
locations rates locations using factor
scale multiply scores by weights for
each factor & total select location
with maximum total score.
- location strategies -
Services vs Industrial Service/Retail/Professional Assumptions Location is a
major determinate of revenue High customer-contact issues are critical costs
are relatively constant for a given area, therefore, the revenue function is
critical Goods-Producing Location Assumptions Location is a major determinate
of cost most major cost can be identified explicitly for each site low customer
contact allows focus on identifiable costs intangible costs can be evaluated.