Literature review indicates several areas which deserve immediate attention with respect to the self-

service technology in Indian banking sector. These gaps may be enumerated. Research has been done
on role of consumer personality in determining preference for online banking in India. (Nijaguna
Rudrayya Bhusnur Richa Sharma, May 2006) but what customers prefer in Indian banking sector has still
been untouched. Many studies (N Bajpai, D Srivastava - Singapore Management Review, 2004; PS
Budhwar, G Boyne - The International Journal of Human, 2004; TTR Mohan - Economic and Political
weekly, 2002) have also been done regarding the comparative study of several areas and services like
HR, performance management between public sector and private sector banks. The review of literature
suggest that most of the studies have been done on issues related to Internet banking in countries like
Australia (Sathye, 1999), Malaysia (Mukti, 2000; Chung and Paynter, 2002; Sohail and Shanmugham
2004), Singapore (Gerrard and Cunningham, 2003a, 2006b) and Turkey UK (Sayar and Wolfe, 2007). But
the area regarding customers’ preference and the key factors affecting the preference regarding self-
service technology particularly in Jharkhand, has been untouched.

TN : E-Shakti Project Launched For

Credit Linkage Of SHGs : NABARD
Celebrated 39th Foundation Day
NATIONALAP NEWSENGLISH

Signing of MoU between E-Shakti of NABARD and e-Mathi of Tamil Nadu

Corporation for Development of Women is very significant” said  Hans Raj Verma,
IAS, Additional Chief Secretary, Department of Rural Development and Panchayat
Raj, Government of Tamil Nadu in his inaugural address during the 39th
Foundation day celebrations of National Bank for Agriculture and Rural
Development (NABARD).  He also indicated that the E-Shakti project under pilot
phase in four districts viz., Nagapattinam, Namakkal, Thiruvannamalai and
Virudhunagar will be extended to all the districts of Tamil Nadu by December this
year. Dr.J.U.Chandrakala IAS. Managing Director, Tamil Nadu Corporation for
Development of Women (TNCDW) expressed her happiness over the signing of
MoU with NABARD.  She informed that the women SHG members have produced
more than one crore face masks and they are the major suppliers of hand
sanitisers and hand soap bars to Chennai Corporation during the current
pandemic period.
S.Selvaraj, Chief General Manager, NABARD, Chennai in his key note address,
highlighted the achievements of NABARD during 2019-20, developmental
initiatives taken during the covid period and the plans for 2020-21 for Tamil Nadu
under various spheres of development. NABARD, Chennai celebrated its 39th
Foundation day on 10 July 2020 which was attended by Senior executives of
Banks and officials from State Government.  S M N Swamy, Regional Director,
Reserve Bank of India mentioned the significant initiatives taken by NABARD  till
date  such as SHG-Bank linkage programme, Kisan Credit Card, Rural
Infrastructure Development Fund, Financal inclusion  etc., to facilitate rural
development and adequately and timely reach of credit to the needy.

M.K.Bhattacharya, Executive Director, Indian Bank told that the Banks have been
effectively utilizing the E-Shakti portal for financing SHGs in UT of Puducherry
where it is being implemented and the portal is beneficial to both the SHG
members and the Bankers. Susil Chandra Mohanta, General Manager, Indian
Overseas Bank and convener of State Level Bankers Committee (SLBC), Tamil
Nadu congratulated NABARD on the contributions to the State.  Vinod Jaiswal,
General Manager, State Bank of India highlighted the MoU entered by SBI with
NABARD for promotion of 1300 Joint Liability Groups (JLGs) in Tamil Nadu to
include the excluded segment under financial inclusion.

S Selvaraj, CGM, NABARD also announced performance awards  for activities

under  Watershed Development, Tribal Development, Farmers Producers 
Organisations, Rural Mart and Livelihood Entrepreneurship Development
projects.

BN Kurup, General Manager, NABARD welcomed the dignitaries and Smt. S

Brinda, Deputy General Manager proposed vote of Thanks.

NABARD Celebrates 39th Foundation day

National Bank for Agriculture and Rural Development (NABARD) will be entering
its 39th year of dedicated service to the Nation on 12th July 2020. NABARD,
Chennai will be celebrating the Foundation Day on 10th July 2020 at their
Regional Office. The theme of the 39th Foundation Day is ‘Rededicating NABARD
to our Farmers’.
Hans Raj Verma, IAS, Additional Chief Secretary, Department of Rural
Development and Panchayat Raj, Government of Tamil Nadu will be the Chief
Guest on the occasion. Regional Director, RBI, Chennai and senior executives of
major commercial banks, cooperative banks, Regional Rural Banks and State
Government departments will be participating in the celebrations. S.Selvaraj,
Chief General Manager, NABARD, Chennai indicated that a MoU