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This document contains confidential information that is proprietary to Harmonic Inc. and is intended for the specific use of
the recipient for the express purpose of operating the Harmonic broadcast encoding system. This document is provided
to the recipient with the expressed understanding that the recipient will not divulge its contents to other parties or
otherwise misappropriate the information contained herein.
Copyright 2014 Harmonic Inc. All rights reserved. All information is subject to change without notice.
Harmonic ProStream 1000 Release Notes
Table of Contents
1. Introduction ............................................................................................................................ 3
1.1 Scope ................................................................................................................................. 3
1.2 Main Product Features ........................................................................................................ 3
1.3 Compatibility ..................................................................................................................... 23
2. New Features in this Release ............................................................................................... 24
3. Issues and Limitations........................................................................................................... 25
!Unexpected End of Formula
3.2 ProStream 1000 Device Limitations for this Release .......................................................... 26
3.3 ProStream 1000 Known Issues in this Release.................................................................. 29
ProStream 1000 Known Issues .................................................................................................... 29
3.4 Upgrading in NMX Control Mode ....................................................................................... 39
3.5 Upgrading in Standalone Control Mode ............................................................................. 39
4. Accessing Documentation .................................................................................................... 39
3.6 Hardware User’s Guide ..................................................................................................... 39
3.7 NMX Online Help .............................................................................................................. 40
3.8 ProStream 1000 Online Help ............................................................................................. 40
3.9 Application Notes .............................................................................................................. 40
Change History
1. Introduction
1.1 Scope
This document provides release notes information for the Harmonic ProStream 1000; release 6.6.0
The specific firmware provided in this release is Africa_ 06.06.00.064.
NMX build used – 7.0.x
The document contains information specific to this software release only.
Refer to the ProStream 1000 Hardware User’s Guide for installation information.
# Feature Description
3. Input The device extracts incoming feeds and displays their structure and elements
Extraction on the control interface in a user friendly view.
capability:
4. Full The ProStream’s flexible multiplexing core allows content to be routed from
Multiplexing: any input port to any output port, including stream multicast (to multiple output
ports).
5. Scrambling: ProStream 1000 features a powerful scrambling core, which supports both the
DVB-CSA and AES-NSA2 scrambling algorithms.
DVB-CSA Scrambling: ProStream 1000 may be used as a DVB-CSA
scrambler, over its ASI and GbE interfaces. ProStream 1000 is fully-
integrated and certified to work with the following CA Systems:
NagraVision
NDS
Irdeto
Viaccess
Conax
# Feature Description
8. De- ProStream 1000 can also function as a bulk de-scrambler. This option is
scrambling: available only for AES-CBC scrambling mode (GbE IO), with NDS CAS.
CAS Simulcrypt support
Descrambler is capable of identifying certain ECM (out of several
pointed by the PMT) with certain CAS ID and relate it to the CW
server with the same CAS ID.
This feature supports NDS CW when the service is scrambled with
several ECMs (with additional CAS providers beside NDS).
9. CBR re- When mounted with internal re-encoding modules, the ProStream 1000 is
encoding: capable of re-encoding incoming MPEG programs, and output them at a user-
configurable constant bitrate (CBR), while maintaining high video quality.
10. DiviTrackIP Employing this unique technology of Harmonic, ProStraem 1000 controls
statistical encoders that reside in multiple remote locations, and combines their output
multiplexing into highly efficient stat-mux pools, including mixed pools of SD and HD
content. The following Harmonic encoders may be included in DiviTrackIP
pools controlled by ProStream 1000:
MV 100
MV 500
Electra 1000
Electra 5000
Electra 5400, with or without FEC
Electra 7000, with or without FEC
Electra 7000, with or without FEC
# Feature Description
11. SFN-over-IP: ProStream 1000 includes mechanisms that are specially tailored to support
MPEG-over-IP transport in DVB-T / DVB-H networks that operate in SFN
mode. This includes ability to synchronize to an external GPS clock
12. Support for IGMP-v3 allows for the reuse of multicast addresses in a network, thanks to
IGMP version 3 the SSM (Source Specific Multicast) concept. This is possible since multicast
streams in an IGMP-v3 enabled network are identified not only be their
destination address, but also by their source address.
IGMP-v3 performs source filtering in two optional modes:
Include Mode – admits streams from up to 4 user-specified sources
Exclude Mode – admits all streams but those that are explicitly marked for
exclusion.
Notes:
1. ProStream 1000 may operate either in IGMP-v2 or IGMP-v3 mode.
Switching between modes is service affecting.
2. If IGMP-v3 and HHP are to be operated simultaneously, then “exclude”
mode must be selected
13. IP Port This new mode allows ProStream 1000 to duplicate all output data from one
mirroring: port (GbE1) of an IP IOM card to the other port (GbE2) of that card. The
following constraints apply when utilizing this mode:
Content transmitted over the GbE2 port will have the source MAC/IP set as
if it was transmitted from the GbE1 port
When port mirroring is enabled, NMX stops treating port GbE2 as an
independent port, and does not allow to provision content on it
Non-MPEG traffic such as ICMP will also be duplicated to both ports
When the port mirroring option is in use, both GBE1 and GbE2 ports of the
relevant card must be used exclusively as output ports
14. Enhanced In this release of ProStream 1000, some extensions to the standard
SCSECM SCSECMG protocol are implemented
G Protocol The extended protocol is meant mainly to address special cases that involve
(with NDS SCS redundancy
CAS only):
This extended protocol may be utilized only when working with NDS CAS
The extended protocol may be utilized for 1:1 redundancy schemes
only.
# Feature Description
19. TOT/TDT PID Ability to receive TOT and TDT table on a socket by the CAS IP port
thought CAS and transmit them on the TS out.
Management
Port
# Feature Description
20. PID Range The device supports passing range of PIDs from any input to any output.
PID range can be configured with offset.
Support up to 16 PID Ranges per platform.
Multicast is not supported.
PIDs that are passed through the system, will be managed by the PID
Prioritization mechanism excluding PIDs that belong to PID range and PMT
# Feature Description
This priority mechanism is supported also at the service level. Except when
the user specifies a priority for the specified PID.
For PIDs that belong to certain service the user can check the option “as
parent”
Default priority:
o High - For services and PIDs that don't belong to any service
(Ghosts)
o As parent – For PIDs that belong to any service
Virtual Chanel PIDs should have same Priority.
This feature is not related to VQ and should not be mixed with other features
such as priority in DTMX etc.
24. TS Out The device can duplicate each Transport Stream output (master) from any
Mirroring interface (IP, ASI) to any other TS (slave) in any interface. This feature
supports all the master’s functionality such as: rate shaping, scrambling,
RSS, tables generation, common PCR, PID range, DToIP. Features are
supported at the TS level and in lower level (like PID and Service)
TS content like PIDs, tables, etc will be the same for both TSs except for
scrambling.
In case when master TS is scrambled the user can choose if the slave will
be scrambled (as the master) or clear.
Features that not related to the TS level like FEC, IGMP etc can be different
in the mirror e.g. the master can be output IP with FEC while the monitor
can be on IP without FEC or even on ASI
Up to 4 mirrors per TS
There is no option to add any stream under mirror TS
Each mirrored TS is generated through a separate multiplexing engine using
the same configuration. As a result, same mirrored outputs may differ in
packets’ order, NULL location, and location of injected or spooled packets
and on CW change.
25. Generate The device can generate its own PCR for one or more output services.
PCR All the streams that are referenced to the Generated PCR PID are
synchronized to its clock.
The generated PCR can be:
o On the same PID that carried the PCR at the input
o On a new PID. In that case, the original PCR
should be removed from the PID that carried it at
the input
PCR insertion rate is about 30 PCRs/second.
# Feature Description
In case the system fails to lock (sync) on the input, alarm “ASI Input
Sync Loss”
Use cases:
o Port configured as 188 but the actual is 204
o Port configured as 204 but the actual is 188
# Feature Description
28. DiviTrackMX A service that is part of stat mux pool can be Pass-Through (VBR or
VBR re- CBR):
encoding o Rate: 0.5-20 Mbps
o Total number of PIDs: up to 12
o Supported input service type: MPEG1, MPEG2
SD/HD, H.264 SD/HD and MPEG2 LR
o Scrambled service supported for pass-through.
29. Re-encoding Some video quality improvements were implemented such as
longer look-ahead and VBV planning extra bits request. Improved
video quality is expected compared to previous re-encoding
# Feature Description
releases.
30. Front Panel The device displays on the front panel whether it is a "Primary" or
display of "Backup" device.
“Primary” and This is dynamically updated in case of redundancy switching.
“Backup”
The upper line in the LCD displays "ProStream 1000 Pri" for primary
and "ProStream 1000 B.U" for back-up.
When there no redundant unit then the LCD should display only
"ProStream 1000".
In case of Chain redundancy - The upper line in the LCD displays "ProStream
1000 Pri" for primary and "ProStream 1000 B.U" for back-up.
31. Digital Allows cable head-ends and broadcast affiliates to insert locally-
Program generated commercials and short programs into remotely
Insertion distributed regional programs before they are delivered to home
(DPI) viewers.
Digital Program Insertion also refers to a specific technology which
allows an MPEG transport stream to be spliced into a currently
flowing MPEG transport stream seamlessly and with little or no
artifacts.
Integrated with Vigor ad server.
Supports PAL & NTSC
Limitations:
o Data PIDs in network stream are not supported
32. EAS Enable MSO to automatically broadcast emergency alert messages
(Emergency through pre-configured channels.
Alert System) Input alert channels can be ASI or IP.
Supporting IGMPv3 with SSM
Enables the EAS receiver to filter source IP address (include
mode) according to IGMPv3 standard.
33. Activation Table repetition rate of 100ms is supported. The update of PSI
Time (SPTV) information shall be within 0.1 second of scheduled time.
34. Background The user can use NMX to download new build to the ProStream
Download without device interference.
The user can configure the backgroung to 2 options:
o automatic device reset at the end of the download.
o user manual reset.
# Feature Description
case that PID missing on both sources, primary and backup, the
platform will not toggle and ‘socket failed’ alarm will be raised
Socket not active – the entire socket bit-rate drops to zero
When the fail-over trigger occurs, the platform goes automatically
from the primary source to the backup source and vice versa
Manual revert
Switch to the backup the same as in Automatic mode but revert is done
manually and requires user intervention.
Manual Revert should behave exactly the same as automatic when it
current sate is Primary and as Manual when the current stat is Backup.
36. Seamless Seamless switching in DiviTrack over IP systems using remote encoders- so
socket any single WAN link network failure will not degrade output signal
redundancy
NMX-only, Customer-specific Application
Supported only in DT/IP systems
Each service (socket) from encoder is received in 2 separated IP port.
ProStream will pass only 1 service/socket (out of the incoming 2).
In case packets are lost from the first service/socket, ProStream will pass
the missing packets from the second socket so not service interruption will
occur
# Feature Description
37. Service Level Each service can be backed by a service from a different source.
Redundancy The service redundancy can provide a solution for Card/Port/Socket
redundancy
There are three redundancy modes for service redundancy:
Manual
Automatic
Manual Revert
Automatic revert – when in back-up mode and primary is
fixed, return to primary automatrically
Fail over condition:
zero bit rate during 250-1000msec for (configurable per
service):
All of the service's PIDs – default (if the video failed, it acts as
all).
Any of the service's PIDs.
System supporting Service Redundancy + Slate -
Harmonic recommends to work only on the following
redundancy mode schemes:
Service Redundancy + Slate configured as Manual
Service Redundancy + Slate configured as Automatic
Service Redundancy + Slate configured as Manual
revert
39. SCTE35 The ProStream receives SNMP Trap from SL10 and generates
Insertion SCTE35 CUE message according to this trap and NMX
configuration.
# Feature Description
42. Mentor – Video CBR mode added. In this mode, the video rather than service
Service/Video rate, will be configured
bit rate Re-encoded Mode can be one of the following:
Service CBR
Video CBR (new mode)
Capped VBR (no change)
According to the requirement (Service/Video CBR), the configured
bit rate will be asserted in the sequence header. Service rate in
Service CBR and Video rate in Video CBR
43. PID Presence Ability to mask “PID missing” alarm on data PIDs
Detection
44. PSIP The ProStream extracts all the PSIP tables of each input.
The ProStream aggregates all the PSIP information of the incoming
services that are configured to be outputted in a certain output TS.
ProStream supports (P)SI/PSIP information in two ways:
In band – Embedded with the A/V input.
Out Of Band – the PISIP info comes from separate input than the
V/A.
Re-Generation Tables Mode has the following options:
0 – don’t re-gen
1 – re-generate DVB tables (currently for EIT and PMT)
2 – re-generate PSIP tables (PMT descriptors, xVCT, EIT and
ETT)
Ability to generate PSIP (starting 6.5 release)
47. Internal EIS Enables to use PS1K for scrambling without the need for external
EIS
The user can configure the scrambling commands (SCGs) without
external tool like in regular configuration. Scrambling configuration
is treated in the device like SCG provision received from external
EIS.
The device uses external ECMG for the CW-ECM exchange
through standard DVB Simulcrypt protocol.
49. Create CAT ProStream creates a Conditional Access Table. This table contains
information that is used by an access device (such as a set top box with
a smart card) to decode programs that are part of a Conditional Access
System.
# Feature Description
50. Create SDT ProStream creates a Service Description Table (SDT). This table
contains data describing the services, e.g., the names of services, the
service provider, etc.
Select either of the following:
Actual - when selected, SDT relates to all services of the TS.
Once Actual is selected, you can select also Other.
Other - when selected, SDT relates to all services of TSs that
belong to the same network, that is that have the same network
ID.
# Feature Description
# Feature Description
56. Enhanced Select one or more PIDs from an incoming PMT and carry/regenerate all the
MUX: descriptors associated with the selected PIDs across to the output PMT,
adjusting the PID value on the output as required.
Allow at the PID level for the DTA transports to select the option of
identification is based on PID, Service ID and ES type or Component ID:
o Should be unique with in each category (means, PID should be
unique, Component IDs should be unique, Service ID/Estype should
be unique)
o Decouple the Input ES Type and Output EStype
o Support the switch between the three modes, and corresponding
validation during switching as well.
Extraction of the input descriptors, showing the descriptors in the GUI,
automatic tracking of the descriptors from the input to the output.
.
57. Personalized ProStream supports a Break Descriptor Server (BDS) to support DIRECTV’s
ad insertion: personalized ad insertion project .
60. Support ProStream is now supporting HRTP information not just in DT/IP system.
HRTP: This requires appropriate configuration.
# Feature Description
62. Tables rate PAT & PMT number of tables in second is configurable.
control: Values are: 2 – 10 tables/second.
64. 8 VSB: Support incoming ATSC terrestrial TV system using 8 VSB modulation.
Support 8 SVB input => video transcoding => ASI or GbE output
Support 8 SVB input => ASI or GbE output w/o transcoding (using
“generate PCR” on the output).
65. IP Link Down IP link shut down when there is no traffic (in a DiviTrackIP system)
when no Upon NMX detections of an alarm from the ProStream which is marked as
Stream service affecting and should trigger a port redundancy , the ProStream
links down its output port. The backup ProStream becomes the primary
This feature is implemented for Fiber only
# Feature Description
management License enforcement will require backoffice support for NLN and FNO license
on ACE components at the customer’s site.
features Note: Management of licenses to enable all transcoding features on the
ProStream 1000 ACE units provided with embedded code version 6.0 and higher
requires access to Harmonic’s licensing web portal. If you would like to create an
account on Harmonic’s licensing web portal, or have questions about licensing,
contact Harmonic Technical Support via e-mail at support@harmonicinc.com or
by phone at +1-888-673-4896 or +1-408-490-6477.
70. ACE MW Video/Audio transcoding with multi-screen support.
(Mobile Web) Support 60 Hz and 50 Hz.
Support De-interlacing
Input – MPEG2/AVC output – AVC
Density
Each Processing Engine can handle:
Input: Single service (SD/HD)
Output profiles:
o 1xHD + 2xSD or Sub SD
o 4xSD or Sub SD
o 2xHD
o Support up to 12 output profiles per input
# Feature Description
Support multiple audio pids with different bitrates per output profile.
Support multiple data pits bitrates per output profile.
Interoperability with EM4000 encoders
Dynamic aspect ratio Automaticlly generate proper SAR to always output
16:9. This feature is for PAL only. If the input aspect ratio is 4:3, then the
input image is rescaled with black pixel columns added to the left and right
sides of the rescaled image (i.e. pillarboxing) to form a 16:9 image.
H.264 manuallay level setting. Support levels 1.1 to 4.1. If inappropriate
level for the bitrate/resolution/frame rate is chosen , a notification alarm is
raised but still allow user choose
Added support for up to 25 PIDs per MBTS
74. PMT version The user can specify a desired PMT version. In this case the version won’t be
control change upon PMT changes and it is user responsibility to increment the version
when there is a change
75. TS/PID delay Support PID delay feature for delaying the DVB-sub or teletext PID to match the
Video.
Applicable for IP only
NMX supported
76. Reading Reading Serial number via SNMP
Serial
number
77. EBP Encoder boundary point - signaling mechanism for segmentation and encoding
timing.
# Feature Description
1.3 Compatibility
The firmware included in this release may run only on ProStream 1000 devices that meet the following pre-
requisites:
Hardware version/revision:
Chassis, CPC card: no specific restrictions
Boot code version:
o 1 GB devices - boot version 3.0.4.
# Feature Description
2.2 ACE 5.4 – Support all audio codecs per output MBTS Multiscreen profile.
Multiscreen
Cropping - up to 100 pixels from each side: top, right, left, bottom
Logo insertion – logo is PNG file for MW output. size of logo can be up to 1/8
of screen size
2.3 ACE 5.4 - SD Premium channel –
Broadcast
o Once SD channel is configured, it will not share its processing unit
with additional SD channels.
PR # Description Fixed
in
AFR-18279 PID Xcoding failure after upgrading the PS1K to 6.5.8.4 6.6.0
AFR-14937 PID Xcoding failure , in cases A6 detected long gap (no GAP alarm 6.6.0
raised), but at the same time A6 did not detect low packets count
and did not raise "pid missing" alarm, this service will get reset
AFR-14872 Extract CAS Info on NMX 6.6.1 GA doesnt show SCGs With 6.6.0
External EIS.
AFR-14843 [Port redundancy] Back up port doesn't transmit socket after re- 6.6.0
start
AFR-14825 I get Xcoding failure , when trying to Transcode SD H to M 6.6.0
(Channels name PINK)
AFR-14660 ACE Closed Caption missing on services transcoded from H.264 6.6.0
to MPEG2
For every FEC-enabled socket that is transmitted by the ProStream 1000 on UDP port X
(where X is any valid UDP port number), two additional sockets are automatically transmitted,
on UDP ports X+2 and X+4.
This must be accounted-for when allocating UDP ports to streamed content
9. Slate-related limitations:
In RSS output with activated slate and Main service is failed, after restart to platform, black
screen will be outputted to TV
During transition from Main to Slate, scrambled service is clear for a few seconds.(5-10)
depends on CP. Also happens when returning from slate to main service is clear at the
beginning CP related).
Scrambled service became clear at slate activation/deactivation for ever when ECMG is
disconnected.
10. Generate PCR-related limitations:
Generate PCR Does Not Work For re-encoded service.
Generate PCR Does Not Work For VBR Pass-through service.
Generate PCR with Common PCR on ES is not supported
11. VBR Pass Through-related limitation
VBR Pass Through when input PCR is not on ES is not supported
The following section lists the significant known issues for the ProStream 1000 in this release.
PR# Description
Input extraction
PR 30824 When extracting input information, the ProStream does not parse the CAT (Conditional
Access Table); therefore, it does not recognize EMM streams as such. EMM streams at the
input stream are displayed as ghost PIDs, without any particular indication of their nature.
PR 39824 Extraction of a new input TS fails when the TS has the same PAT version as the previous
TS, and Input Sync loss is not detected. In this case, if the IP properties of the TS on the
input are updated, ES’s from this TS are displayed as ghosts. In addition, the extraction of
the previous TS is still displayed.
Workaround: Disable the TS, and then re-enable it.
AFR-11413 "Auto detect " leads to extraction problems when switch is configured V2 and device is
configured on V3 (after auto detect)
Support page
PR 39672 When selecting the Input PID Information query, the TS Header Error field does not show
the actual values.
Scrambling
PR 36720 After an SCG re-provision, the activation time is not updated correctly on the CAS
extraction page of NMX.
PR 37855 The ProStream acquires and “learns” the operation parameters of an ECMG when it first
connects to that ECMG. If these parameters (protocol revision, min CP duration, etc.) are
changed after the initial connection is established, the ProStream must be rebooted to allow
the new parameters to be acquired and take effect.
PR 37877 If the allocated bitrate of an EMM stream is increased after connection with the EMMG is
established, and the stream is already flowing, ProStream does not inform the EMMG about
the change. As a result, the EMM keeps flowing at the originally configured rate.
Workaround: Disable the EMM stream, and re-enable it.
PR 37946 Scrambling does not function correctly (the CA descriptor is not created) in the following
situation:
NMX preferences are set to “CA descriptor managed by Scrambler,” at the
Elementary Stream level, and
SCG provisioning (by AS2 or external EIS) is done in the Elementary Stream level
Workaround: Do not use this combination of modes.
PR 38632 If the Ethernet-2 port on the ProStream is connected to a switch that operates in half-duplex
mode, and the ProStream is configured to stream an EMM stream that is received in UDP,
a single EMM packet occasionally may be dropped. Typically, the loss rate is around 1
packet per 4,000 received packets.
Workaround: Always use full-duplex connection, and stream EMMs only in TCP mode.
PR 38839 If the Ethernet connection between a ProStream and an EMMG machine is lost and then
re-established in less than 60 seconds from the time of failure, the ProStream will reject the
first attempt by the EMMG to re-open the EMM channel. The channel will be re-opened as
PR# Description
soon as the 60 second timeout is over, without any user intervention.
PR 40708 If the IP address of the CAS Ethernet port is changed while the device already has ECMGs
configured in its ECMG table, the Prostream’s internal routing table may be corrupted,
resulting in a lost connection with the ECMGs.
PR 49241, 49325 When a ProStream is performing AES descrambling, if the input stream goes from
scrambled to clear or from clear to scrambled, a momentary loss of data will occur.
Typically, this does not affect video.
Scrambling, NDS CAS only
PR 43719 When an SCG is provisioned with its “activation time” set in the past, the set-top is unable
to decode the service during the first Crypto-period.
GbE I/O
PR 39530 With some uncommon brands of GbE switches, the port fails to initialize when the device
reboots. This happens if fiber SFP is used, and the Auto-negotiation option is enabled on
the ProStream’s GbE port. In this case, no traffic (input or output) will flow through the port.
It has been tested and verified that this problem does not occur in the following cases:
If Copper SFP is used
If a Cisco GbE switch is used (Copper or Fiber interface)
PR 39687 A zapped device continues to transmit content for 20 to 30 seconds. In redundant
configurations, this may cause a service interruption if the primary device is zapped while in
service, and the backup device becomes active.
Workaround: If the primary device in a redundant setup needs to be zapped, take it offline
and verify that the backup is active.
PR 41539 When transmitting a unicast socket to a destination IP address that is unreachable, some
GbE switches respond with a flood of “destination unreachable” messages, causing the
ProStream to issue a “Management Buffer Overflow” alarm on the relevant GbE port.
PR 42354 In some cases involving changes to a provisioned output socket, the destination MAC
address of the socket is not updated, and the ProStream will continue streaming the socket
to the previous destination MAC. To overcome this problem, disable the socket before
changing its parameters, and re-enable it after the changes are applied.
Problematic cases include:
Changing an existing unicast socket to use the “Fixed Destination MAC address”
option.
Disabling the “Fixed Destination MAC address” option on a socket that is currently
streaming with that option enabled.
Changing an existing multicast socket (e.g., destination IP address is a multicast
address) to use the “Fixed Destination MAC address” option.
PR 49907 On a low bit rate service/socket (with 2 audio PIDs, configured at 192Kbps each), one audio
PID carries PCR at a high priority, and the other audio PID carries PCR at a low priority.
When the socket drops packets only on the low-priority audio PID, the high-priority audio
PID stops playing and, per MProbe, displays an “audio buffer under run” message.
AFR-11551 GbE Auto-Negotiation Failed alarm is raised for 1 second.
AFR-11550 Socket redundancy from other port with "Disable on no Stream" = True shuts port.
AFR-14909 'Video over IP down' and 'Port link down' alarms occur for 1 sec when enabling Port mirror
PR# Description
Service Redundancy
PR 44016 In case of primary service failure when the service has just been created and provisioned,
or when rebooting the device, three minutes will pass before the backup service will be
active.
AFR-13322 Service redundancy takes more than 1 min when defined for first time
Multiplexing
PR 45716 When pre-encrypted content is streamed through a mirror ASI port, that port must not be
configured to “Always clear” mode. Otherwise, the pre-encrypted programs at the mirror
port will corrupt.
FEC
PR 46311 In FEC point-to-point, when the configured matrix dimensions are changed on the
transmission side, momentary loss of data may occur.
PR 46460 In FEC point-to-point, a change in the configured FEC parameters of a FEC-enabled socket
on the transmission side may cause an “Invalid Source Clock Frequency” alarm to be
asserted against the matching input socket on the receive side.
Workaround: Disable and then re-enable the input socket on the receive side.
Re-encoding
PR 46617 When re-encoding services that are provisioned as Reference Service Streams (RSS), the
ProStream 1000 does not assert any re-encoding alarms if re-encoding problems are
encountered.
PR 47495 When changes occur on the input of a re-encoded RSS, the corresponding output program
experiences a momentary service interruption.
PR 52913 When two services with a shared input PID are multiplexed to the same output TS, they
cannot be configured for any re-encoding methods (e.g., re-encoded to CBR, re-encoded to
Capped VBR, re-encoded in DTMX pool, or VBR pass-through in DTMX pool).
PR 52914 RSS is not supported for re-encoded services.
Workaround: Work with static PIDs.
SFNoIP
PR 47608 On the receive side of an SFNoIP system, port #2 of the ASI card is used for synchronizing
with the 10 MHz GPS clock. When the card is configured to work in this mode, it will not
assert the “ASI Signal Loss” alarm in the case of cable disconnection. Only an “ASI Output
Bitrate Un-synchronized” alarm will display.
PR 47614 On the receive side of an SFNoIP system, if GPS synchronization is lost, a “ASI Output Bit
rate Un-synchronized” alarm will display. After synchronization is restored, the alarm
remains active.
PR 47615 On the receive side of an SFNoIP system, the LEDs of the ASI port used for GPS
synchronization do not function as they should; they are always OFF.
Socket redundancy
PR 49337 When the primary socket fails, it switches to the backup socket. When the primary socket
recovers, it takes the configured fail-over time period until the "Primary Socket Not Active"
alarm is removed.
NMX
PR 50429 Service flowing out as a regular service stops when added to a DTMX (input PCR not on
ES).
Workaround: Disable and then enable the service.
PR# Description
Generate PCR
PR 51250 Create Faulty ASI TS Mirror Port on ASI RMX output. ASI RMX does not support Generate
PCR.
PR 51319 NMX RSS Output Properties for Service with Regenerated PCR may not reflect actual
ProStream configuration when carry PCR is checked and an external (and/or common)
PCR is defined in the service.
PR 52026 In Generate PCR IP output transport with two services, one service can have PCR
originally on video (and also reference PCR at the output) and one service have PCR
originally on audio. Remove the PCR from the audio of the second service (PCR originally
on audio). When both services are disabled and then enabled one at a time, do not use a
different sequence, or there will be compliance problems for the video (i.e., no output). This
depends on whether there are also irregularities in the PCR rate or not.
PR 56520 In cases where two services are configured on the output GbE TS, the first service may use
audio 1 PID for PCR, and the second service may use points on the first service’s audio as
its PCR (common PCR on ES). If the first service originally used its audio as the PCR PID
at the MUX input, there may be CC errors on the first service’s audio PID at the output.
PR 77558 Configuring Generate PCR on the ASI RMX card can lead to loss of all four transports on
the ASI card. ASI RMX does not support PCR Generation.
General
PR 51683 ProStream Table General Error alarms may display when DM is restarted.
Workaround: Rebuild PSI.
PR 54055 PCR is 0×1FFF when input service PCR is not on ES.
PR 54056 When working with FEC, the number of sockets should not exceed 100.
PR# 97000 When activating service configuration in 1:1 hot redundancy, there is a timeout alarm on the
primary Mux that NMX chooses to provision, and a redundancy switch is made. This
happens only on devices with DT/IP and ACE.
AFR-12832 Prostream1000 repeatedly times out again after booting up from reset/zap/power cycle.
Mux also times out when first time provision services.
AFR-11517 [Device Redundancy HHP v1 and v2 ] - Reboot to Inactive device cause cc errors to Active
device
CAS
PR 53389 A scrambled service became clear at slate activation/deactivation (~10/15sec), depending
on CP.
PR 53392 A Scrambled service became clear at Slate activation/deactivation permanently when
ECMG disconnected.
PR 82541 The picture freezes after a redundancy switch when the delay is 5000 msec.
AFR-13220 When the Input contains Service that was encrypted with BISS , the Null PID is the ECM
PID , and when passing the service it can caouse to Overfllow.
Slate
PR 52948 When a service is defined as RSS with slate support and the main service fails (Slate
activated), after restarting the platform (while the main service is still missing), TV will
display a black screen.
PR 53212 On a configuration that has a virtual channel for some PIDs and uses Slate, the same slate
should be defined for every service using this virtual channel PID.
PR# Description
PR 61595 There is no picture output from E5 after slate activation between sources with PCR on
different PID types.
Workaround: Reset the platform to recover service.
PR 83111 When the service redundancy is set to manual revert mode and the backup source
recovers from failure, Slate is not deactivated.
Workaround: Change the service redundancy to automatic.
GBE IN
PR 55075 P1K displays an "Invalid Source Clock Frequency" alarm.
PR 60756 Having more than 128 input sockets may cause PCR Accuracy errors.
Splicing
PR 55614 Audio Coding Mode changes within the stream are not supported by ProStream.
PR 59036 Data PIDs are not supported on spliceable services. CC Errors occur on Data PIDs at
Splice out. This affects service on STB.
PR 59508 When adding data, the system shows PID recoding failure if it is configured to service with
V+A+SCTE35 (data PID).
PR 60599 In case that all Re-encoded engines were allocated to splicing and user frees one engine to
do Rate Shaping, device won’t allow using it. At this point only a platform reset (reshuffling
of all the Re-encoded service allocations) will correct the situation.
PR 61080 There may be macro-blocking if the connection between the ad server and the splicer is
disconnected during splicing.
PR 62990 With a specific ad clip (C and M, a transcoded version of the clip that was used for analog
ad insertion), macro blocks are present between the splice point and the ad clip.
PR 67000 Various problems may occur when splicing into the network stream with unsupported GOP
length.
SAG
PR 56234 The primary socket can be the same as the backup socket. The system does not do a
validation.
PR 56277 Configuring the input socket as the backup socket creates two access points and causes
GbE socket failure.
PR 56597 No validation is done for overlapping PIDS between static PIDS and the range of RSS.
PR 56171 For GbE TS and PIDs, the input bit rate is not always shown when using PID range at
output.
PR 56781 Reference PCR information is not relevant when working with Generate PCR on new PIDs.
PR 56783 Sockets are not shown (i.e., the scroll bar is hidden) when there are more than 14 sockets.
PR 56882 Input service without PCR cannot be applied when moved to the output (by arrow).
PR 57057 For TOT time zones, select a row and click to delete the row.
PR 57062 There is no validation for the PID value to check for legal and illegal characters.
AFR-11666 After version upgrade/downgrade - there is a need to clear browser's cache
AFR-11807 SAG - Device Upgrade require Temporally Internet Files deletion
AFR-11422 (ACE Audio Transcoding) Misalignment of sampling frequency drop down list
PR# Description
EAS
PR 59897 Service out is configured with Slate in Manual Revert Mode and EAS service. When
primary service fails, Slate service is outputted. When activating EAS, the EAS service is
outputted. When the primary service returns, the EAS service is deactivated. The expected
behavior is that Slate should be outputted as it is configured to manually revert; however,
primary service is outputted. Also, the NMX Slate status bar shows "Activated."
PR 60320 To manually switch to the backup program (no slate configuration and all sources are alive),
activate EAS and then deactivate EAS. The expected behavior is that the backup service is
outputted, with a "Backup activated" alarm displayed. However, the primary service is
activated without alarms. Also, the NMX GUI “Backup service” displays as still activated.
EAS-IGMPv3
PR 83926 PS1K does not get an EAS signal when moving from a non-valid SSM to 0.0.0.0.
Workaround: Insert a valid SSM IP and then change the SSM IP to 0.0.0.0.
Background Download
PR 57210 Tables may be affected if the configuration is changed during a software download.
Workaround: Rebuild the PSI option if a "TableStreamOut File General Error" alarm is
issued during a background upgrade.
Port Redundancy
PR 60890 Enabling port redundancy causes a "GbE Port Link Down-Cable Disconnect" alarm on the
backup port.
Workaround: Configure the switch in manual mode before enabling port redundancy.
AFR-12614 GBE Port redundancy doesn't work when the Socket is configured with SSM IP
Rate Shaping
PR 60924 There is instability of one to two seconds in length at startup in rate-change mode when two
services are activated.
SCTE35 Insertion
PR 63155 On re-encoded services, splicing is done three seconds later.
Workaround: For re-encoded services, configure the pre-roll parameter to be 3 seconds
early.
PR 63880 SCTE35 insertion is not supported on MAIA-RMX.
DT/IP 3G
PR 67358 Mux redundancy caused ASI Overflow and took approximately three hits within 10 seconds
before recovery.
PR 76604 Starting Domain Manager for the first time with NMX 5.2.2 causes overflow in bandwidth at
the ASI out of the ProStream.
PR 77963 ProStream reports false CC errors on the input transport stream when adding or removing
streams from the pool.
Workaround: Add a stream to the pool in one transaction. Remove the stream in a different
transaction.
AFR-11672 ASI overflow after removing all the streams from the pool
AFR-12014 Services move into Nominal Rate when we disable services that are in the pool
PR# Description
HTTP GUI
PR 71222 TS mirror application configurations are not full and are not protected.
PR 75469 After a version upgrade or downgrade, the browser needs to be cleared.
BISS
PR 76260 CA descriptor is not created when the device is controlled by NMX. However, NMX
configured with "CA managed by scrambler" is a good configuration.
ASI out
PR 77864 SDT Table Corrupt from ASI Output No Names and CRC errors have been displayed on
PID 11.
Workaround: Disabling and then enabling the ASI port solves the problem.
ACE CPC
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy
switches after a slave reset or power-up.
ACE
AFR-11419 (ACE 4.0 Audio) ACE does not work with 32 KHz sampling frequency AC-3 source.
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy
switches after a slave reset or power-up.
ACE VBR
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy
switches after a slave reset or power-up.
Workaround: Take the backup offline, perform any required change or upgrade, boot up the
device, and put it back online once the boot stage is complete.
PCR
PR 94935 PCR stays on the non-video PID although PCR should be on the video output.
Workaround: On the PCR tab, select the "Set PCR on" option.
DSR
PR 95290 Missing validation on the PID range can cause the DSR-reserved PIDs to be overwritten.
PR 95580 There is no validation that there are no more reserved PIDS left to use.
Misc.
PR 81963 Need to add validation in case socket redundancy is configured "From Other Physical Port"
and port redundancy.
Workaround: Only one option can be selected at a time.
PR 81970 There is no option to revert to primary in manual revert mode.
Workaround: Disable the socket redundancy and configure it again.
PR 99471 Missing PMT and Missing PAT alarms are not masked when a GbE socket failed alarm is
issued.
Device Redundancy
AFR-8474 [Device Redundancy] - Reboot to Inactive device cause cc errors to Active device
AFR- [ACE 5.4 MW Logo] Logo image up-scaling is not working correctly ACE A6
16642 (HD input with 4:3 AR)
AFR- EBP string fail in for PIP SD H2H and M2M cases ACE A6
16636
AFR- [ACE] - redundant A6 reset when having transcoding streams with ACE CPC
15791 PIP in N:1 redundancy system leads to fail-over time of 90 sec
AFR- (ACE 4.0 Audio) ACE does not work with 32 KHz sampling ACE DSP
13406 frequency AC-3 source.
AFR- Output bitrate is changed from 213 to 196 when changing TS ASI Out
15454 packet size from 188 to 204
AFR- SDT Table Corrupt From ASI Output No Names and CRC Errors on ASI Out
13780 PID 11
AFR- When the Input contains Service that was encrypted with BISS , the CAS
13813 Null PID is the ECM PID , and when passing the service it can
caouse to Overfllow.
AFR- Picture freeze after redundancy switch when delay_start is 5000ms CAS
13517
AFR- Prostream reports False alarm CC errors on the input transport DiviTrack 3G
13751 stream, on adding/removing streams from the pool
AFR- ASI overflow after removing all the streams from the pool DiviTrack 3G
13637
AFR- [DSR] - No validation that there are no more reserved PIDS left to DSR
13490 use
AFR- [DSR] - Missing validation on PID Range can cause overwritten of DSR
13488 the DSR reserved PIDs
AFR- [DSR] - EAS cannot be configured for a service that carries 2 PCR DSR
13486 PIDs
AFR- [EAS - IGMPv3] - PS1K does not get EAS signal when moving from EAS
13500 non-valid SSM to 0.0.0.0 (Emergency)
AFR- "Auto detect " leads to extraction problems when switch is GbE_In
13401 configured V2 and device is configured on V3 (after auto detect)
AFR- No indication when the platform fails to configure IP for Mgmt and General
15307 CAS
AFR- Socket redundancy from other port with "Disable on no Stream" = General
13512 True shuts port.
AFR- Prostream1000 repeatedly times out again after booting up from General
13072 reset/zap/power cycle. Mux also times out when first time provision
services.
AFR- Unable select "SDT Other" check box until page is not refreshed HTTP_GUI
18309
AFR- SAG - Device Upgrade require Temporally Internet Files deletion HTTP_GUI
13765
AFR- 'Video over IP down' and 'Port link down' alarms occur for 1 sec IP Port
14911 when enabling Port mirror Mirroring
AFR- Alarm should asserted when user configure out of range transport Juno -
15959 bandwidth above 200Mbps. Current Juno behavior is silent failure Configuration
with Juno card keep resetting.
AFR- (ETB)(Juno) Alarm should asserted when user configure out of Juno -
15956 range transport bandwidth above 200Mbps. Current Juno behavior Configuration
is silent failure with Juno card keep resetting.
AFR- Configuring Generate PCR on ASI RMX card can lead to loss of all PCR
13657 the 4 transports on the ASI card. Genaration
AFR- [ PMT ] After transition of PMT mode from None to Regenerate PSI/SI
17798 PIDs (PMT, Audio and Video) are transmitted as Ghosts
AFR- [Service redundancy] When Remux mode for PIDs under Primary Service
18262 service is set to ES Type, Backup service for service redundancy Redundancy
isn't activated after Primary service was failed
AFR- Service redundancy takes more than 1 min when defined for first Service
13324 time Redundancy
AFR- [Slate] Slate is not deactivated when backup is back from failure in Slate
13584 Service redundancy manual revert mode.
AFR- [Slate] Slate is not activated when transport removed or cable Slate
13583 disconnected.
AFR- [RFC] Need to add validation when Primary and Backup socket are Socket
13538 configured the same. Redundancy
AFR- [RFC] Need to add option to Revert to Primary in Manul revert Socket
13536 mode. Redundancy
AFR- Starting the Domain Manager for the first time with NMX 5.2.2
13790 causes overflow in bandwith at the ASI out of the prostream
Upgrade Instructions
4. Accessing Documentation
The documentation available for ProStream is listed below. The guides described in the following section
are shipped as a hard-copy with every unit, and may also be obtained as a soft-copy through Harmonic’s
Customer Support or Harmonic’s FTP site.
Several application notes, which provide detailed explanations and instructions for deploying ProStream
1000 in specific applications, are available. For obtaining these application notes, contact Harmonic
customer support. The currently available application notes are as follows: