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Product Strategy
Creating a product to market to the public involves the creation and formulation of a product
strategy. Companies face questions regarding the quality, features and price of a product,
therefore, it is very important that marketing managers develop a wining product offering by
addressing the five product levels, which are potential product, augmented product, expected
product, and basic product. Finally, once all these levels have been identified and addressed,
customer value hierarchy is created. (Kotler & Keller, 2009) Within that product strategy,
applying a means-end chain theory to create attribute-benefit-value for the market product is a
great way to generate a desirable product. (Chin-Feng, L. & Hsin-Chung, H., 2009)
"Analytical …show more content…
E., & Enis, B. M. (1986) "it is not necessary to have different classifications for goods, services,
and ideas. From the buyer's perspective, it is benefit not product features, that the individual or
organization desires" (pg. 25) the main idea of this theory implies that companies are able to
integrate a product classification scheme to add preference to the equation and offer the expected
final product to organizations and consumers. (Murphy, P. E., & Enis, B. M., 1986) Product
differentiation is important and it is critical to the overall success of the strategic marketing plan
of a company. Furthermore, marketers have "abundance of differentiation possibilities, including
from, features, customization, performance, quality, conformance quality, durability, reliability,
reparability, and style." (Kotler & Keller, 2009, pg. 321) all of these differentiation categories
must be taken in to consideration when a marketer creates the product or service's uniqueness.
(Kotler & Keller, 2009) Certainly, the design of a product and service is a huge factor that in
sometimes making the difference when it comes to consumer preferring one product over other
ones. Marketers and companies are aware of the impact that a well design product or service has
on consumers. (Kotler & Keller, 2009) Services differentiation is another tool that can be apply
when the physical design of a product cannot be change or improve. Operationally, companies
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