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  • Actividad de Aprendizaje 14 Evidencia 1

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    Stefy Quintero
    7 views2 pages
    This dialogue summarizes the process for submitting a petition, complaint, or claim regarding a product or service. The process begins with registering the user's request in the commercial information system. The request is then made available to the responsible departments so they can determine the proper process to resolve the issue. The specific process depends on the nature of the user's request, but it generally has a duration of 15 days, after which a response is issued to the user, completing the settlement process.

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    Actividad de aprendizaje 14 Evidencia 1

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    This dialogue summarizes the process for submitting a petition, complaint, or claim regarding a product or service. The process begins with registering the user's request in the commercial information system. The request is then made available to the responsible departments so they can determine the proper process to resolve the issue. The specific process depends on the nature of the user's request, but it generally has a duration of 15 days, after which a response is issued to the user, completing the settlement process.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views2 pages

    Actividad de Aprendizaje 14 Evidencia 1

    Uploaded by

    Stefy Quintero
    This dialogue summarizes the process for submitting a petition, complaint, or claim regarding a product or service. The process begins with registering the user's request in the commercial information system. The request is then made available to the responsible departments so they can determine the proper process to resolve the issue. The specific process depends on the nature of the user's request, but it generally has a duration of 15 days, after which a response is issued to the user, completing the settlement process.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Actividad de aprendizaje 14

    Evidencia 1:
    Dialogue
    “Evaluating product and service”

    Stefany Norillired Quintero Osorio

    Servicio Nacional de Aprendizaje


    SENA
    2020
    DESARROLLO

    Good afternoon Camilo Im Sofía please reporte me how is the process for a
    pettion complaint or claim Good afternoon Sofía basically Begins with the
    receipt of the user request which we registred in the commercial information
    system. After receiving the request you make in tour área? IT is loaded into
    the system wichis is available so that the diferent parts responsible for giving
    solotion according to their resposibility carry out the process to be followed.
    That define the process to follow? It is directly defined by the user's request if
    he requests that the property be inspector, business yo continué the process.
    And after this they perform? According to each case this process has aduration
    of 15 days and after this they perform? After this is issued a subpoena for the
    user to know And There the Whole process of settling and responding to the
    user is completed Ok hanks Camilo.

    GLOSARIO
    Property
    Available
    Afternoon
    According
    Wichis

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