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Network Element: BTS3900, BTS3900 WCDMA, BTS3900 LTE, BTS5900, BTS5900 WCDMA,
BTS5900 LTE
Alarm Description
This alarm is reported when the link between the BBU and the lower-level RF units or CXUs
malfunctions. This alarm is cleared when the link can function properly and remains
functional for a period of time (90s by default). The alarm filtering parameters can be set by
running the SET ALMFILTER command.
Alarm Attribute
BTS3900
WCDMA: version
earlier than
V100R010C10
BTS3900 LTE:
version earlier
than
V100R010C10
BTS5900:
V100R013C00
BTS5900
Alarm ID Alarm Severity Alarm Type Applicable Introduced in
Mode Version...
WCDMA:
V100R013C00
BTS5900 LTE:
V100R013C00
Alarm Parameters
Name Meaning
Impact on System
Alarm Severity Alarm Impact
Major In chain topology, the link for the lower-level RF units or CXUs is
disconnected and the services carried on the lower-level RF units are
interrupted. In CPRI MUX, the services of the peer mode are interrupted
when the local mode is a converging party and the faulty port provides
the convergence function.
In ring topology, the reliability of the links for the RF units decreases. In
this case, the standby link becomes the activated link for the lower-level
RF units, and the services are switched over to the standby link. If a hot
ring is used, the ongoing services are not affected. If a cold ring is used,
the ongoing services are interrupted temporarily.
In load sharing networks, all services over are switched to available links.
If the available transmission bandwidth of CPRI ports is less than the
bandwidth required by the services, the service specifications decrease.
In the trunk chain topology, all services are switched to available links. If
the available transmission bandwidth of CPRI ports is less than the
bandwidth required by the services, the service specifications decrease.
System Actions
In ring topology, the lower-level RF units automatically switch to the normal link.
Possible Causes
Data
Data configuration is incorrect if a multimode base station
configuration
reports the alarm. As a result, the timing loop fails.
The user has run a command that blocks the CPRI port.
Cause Category Possible Causes
Software None
Hardware
If the optical transmission is used, the optical module on the
port of the BBU connecting to the lower-level RF units or CXUs is
faulty.
Miscellaneous
If the optical transmission is used, the optical module or
connector on the port of the BBU connecting to the lower-level RF
units or CXUs is not securely installed.
Prerequisites
Obtain the product documents and read the following chapters or documents:
Safety Information
You can visit the site safely, if onsite operations are required.
Preprocessing
Check for the root alarms on Check whether root alarms are 1 None
Electrical Port Not Ready N=>The root alarms are not reported.
Continue handling this alarm.
Procedure Items to Be Confirmed Duration Impact
(min.)
26272 Inter-
System RF Unit Parameter
Settings Conflict
26314 Inter-
BBU Port Failure
26240 BBU
Topology and
Configuration Mismatch
26233 BBU
CPRI Optical Interface
Performance Degraded
26230 BBU
CPRI Optical Module
Fault
26232 BBU
Optical Module
Transmit/Receive Fault
26237 RRU
Network Breakpoint
26200 Board
Hardware Fault
26506 RF
Unit Optical Interface
Performance Degraded
Procedure Items to Be Confirmed Duration Impact
(min.)
26504 RF
Unit CPRI Interface Error
Configuration Handling
Note: If the faulty NE has The Main Topology window has been 1 None
Check the icon of the NE that If a red disconnection flag is displayed 1 None
reported this alarm on the in the upper left corner of the NE icon,
Main Topology window. handle the NE disconnection. If there is
no such a flag, continue handling this
alarm.
Procedure Items to Be Confirmed Duration Impact
(min.)
On the Main Topology The MML Command window has been 1 None
window of the U2000, right- opened successfully.
click the NE selected in the
previous step and choose
MML Command from the
shortcut menu.
Run the MML command LST The settings of these parameters are 1 None
Run the MML command LST The setting of this parameter is 1 None
Run the MML command LST The setting of this parameter is 1 None
Software Status = X
Contact the maintenance The version of the peer base station is 1 None
personnel at the peer end for recorded.
the version of the base
station.
Run the MML command LST Check whether [Administrative Status] 1 None
Administrative Status = X
Run the MML command UBL Check whether this alarm is included in 1 None
Remote Handling
Expand All
Note: If the faulty NE has The Main Topology window has been 1 None
Check the icon of the NE that If a red disconnection flag is displayed 1 None
reported this alarm on the in the upper left corner of the NE icon,
Main Topology window. handle the NE disconnection. If there is
no such a flag, continue handling this
alarm.
On the Main Topology The MML Command window has been 1 None
window of the U2000, right- opened successfully.
click the NE selected in the
previous step and choose
MML Command from the
shortcut menu.
Run the MML command DSP The settings of these parameters are 1 None
[Install Status]
[Transmission Mode]
[Wavelength(nm)]
Right-click the base station The Inventory Management tab page 1 None
related to the alarm and for the base station related to the alarm
choose "Inventory has been opened.
Management" from the
shortcut menu.
Choose "Physical Inventory > The Inventory Information tab page for 1 None
Rack", expand the nodes level the board related to the alarm has been
by level, and select the entry opened.
where [Cabinet No.], [Subrack
No.], and [Slot No.] are the
same as "Cabinet No.",
"Subrack No.", and "Slot No."
in the alarm parameters,
respectively.
Run the MML command DSP The recorded settings about these 1 None
ELABEL. In this step, set the parameters have been provided to the
following parameters: onsite engineers.
[Config Type]
[BarCode]
[Description]
Procedure Items to Be Confirmed Duration Impact
(min.)
Run the MML command LST Check whether this alarm is included in 1 None
No record exists
2. Collect information
a. Collect log information of the faulty board using the one-click method
Run the MML command The log has been successfully 15 For details
ULD FILE to use the one- uploaded to the specified directory. about the
b. Collect logs of the active main control board using the one-click method
(If the main control board is faulty, skip this step.)
Run the MML command The command output contains the 15 For details
click method to collect logs The log has been successfully operation
of the active main control uploaded to the specified directory. impact, see
--- END
Obtain a record and photos of The correct field information has been 1 None
the operations by the field provided to technical support.
engineers.
Onsite Preparation
Obtain the spare Obtain a USB flash drive, spare The inventory information about
parts optical modules, boards, fiber optic the spare parts is consistent with
cables, electrical cables, and RF that provided by the remote
Operation Procedure Items to Be Confirmed
Prepare the Obtain the following tools: a flat- All the tools are ready and are in
tools head screwdriver (M3, M4, M5, good conditions.
M6), a Phillips screwdriver (M3, M4,
M5, M6), ESD gloves, a pen, paper,
fiber optic cables for loopback,
flange, an optical power meter,
dustfree cloth, alcohol, a high
pressure air gun, a hammer drill, a
vacuum cleaner, a heat gun, a
rubber mallet, a COAX crimping
tool, a wire stripper, a guarded
blade utility knife, cable cutter, an
adjustable wrench (size ≥ 32 mm),
a level, a torque screwdriver, a
torque wrench, a combination
wrench, a multimeter, a maker
Operation Procedure Items to Be Confirmed
Onsite Handling
Expand All
1. Check the CPRI electrical cable connections.Continue the operation according to
the flowchart based on the obtained information.
Remove and reinstall the The CPRI electrical cable has been 1 Remote
CPRI electrical cable securely connected. maintenance
between the BBU and RF cannot be
unit/CXU. performed
on the RF
unit or CXU
connecting
to the CPRI
electrical
cables.
Replace the CPRI electrical The new CPRI electrical cable has 1 Remote
cable between the BBU and been securely connected. maintenance
RF unit/CXU. cannot be
performed
on the RF
unit or CXU
connecting
to the CPRI
Procedure Items to Be Confirmed Duration Impact
(min.)
electrical
cables.
2. Connect the RX and TX ports on the optical module of the BBU to perform a
loopback
a. Remove a fiber optic cable(Skip this step if the fiber optic cable cannot
be removed.)
Remove the fiber optic cables The fiber optic cables splice has been 1 None
connected to the optical cleaned.
module and clean the end
face and cylinder face of the
ceramic ferrule using a dry
dust-free cloth that has been
dipped in alcohol. Then, clean
the ceramic ferrule again
using a dry dust-free cloth
that has not been dipped in
alcohol to ensure that the
ceramic ferrule is free from
fiber or scraps. Dry the end
face using a high-pressure air
gun if necessary.
Insert an optical module into When the optical module is securely 1 None
the corresponding slot. connected, the indicator corresponding
to the optical module is red. (CPRI
indicator of the UBRI or BBP other than
the UBBPei, XCI indicator of the UBBPei,
M port indicator of the UCIU, or FE/GE
port indicator of the transmission
board or main control board.)
Connect the TX and RX ports The fiber optic cables has been securely 5 None
on the optical module of the connected. During the loopback, the
BBU to perform a loopback. CPRI indicator corresponding to the
optical module is steady green, which
indicates that the optical module on
the BBU is functional.
Disconnect the fiber optic The fiber optic cable has been securely 5 None
cable between the optical connected. The indicator is steady
module and flange plate, and green, which indicates that the fiber
restore the original fiber optic optic cable connection is functional.
cable connection.
Check the running status of The RUN indicator on the RF unit or 2 None
the lower-level RF unit or CXU CXU blinks (on for 1s and off for 1s),
onsite. If the RF unit or CXU is which indicates that the RF unit or CXU
faulty, power off and then is running properly.
power on the RF unit or CXU
onsite.
4. Connect the RX and TX ports on the optical moudle to perform a loopback from
the BBU to the RF unit or CXU
Remove the fiber optic cable The fiber optic cable has been securely 5 None
from the optical module on connected.
the lower-level RF unit or CXU During the loopback, the CPRI indicator
onsite. Then, connect the TX corresponding to the optical module
and RX ports on the fiber on the BBU is steady green, which
module of the BBU with those indicates that the fiber optic cable
of a flange plate using the connection from the BBU to the RF unit
fiber optic cable to perform a or CXU is functional.
loopback (clean the fiber optic
cable slice before connecting
them).
Disconnect the fiber optic The fiber optic cable has been securely 5 None
cable between the optical connected. The indicator is steady
module and flange plate, and green, which indicates that the fiber
restore the original fiber optic optic cable connection is functional.
cable connection.
Check the fiber optic cable Fiber optic cable connections meet the 5 None
connections between the BBU standard on cable bending and
and lower-level RF units or extrusion. The optical power at the
CXUs. Troubleshoot improper receive end meets requirements.
fiber optic cable connections,
such as cable bending or
deformation. Then, use an
optical power meter to
measure the optical power at
the receive end of the fiber
optic cable. If the optical
power is less than -40dBm,
signals are weak, and the fiber
optic cable is broken. If the
optical power is less than
-30dBm, signals are seriously
attenuated on the optical link
Procedure Items to Be Confirmed Duration Impact
(min.)
a. Remove a fiber optic cable(Skip this step if the fiber optic cable cannot
be removed.)
optic cables.
Remove the optical module When the optical module is securely 1 The cell
Press the bulges on the indicator of the UCIU, or FE/GE port cannot be
Insert the fiber optic cable After the fiber optic cable is properly 1 None
Note : Ensure that the model which indicates that the fiber optic
optic cable is consistent with A red indicator indicates that the fiber
that in the engineering plan. optic cable connection is faulty. (CPRI
indicator of the UBRI or BBP other than
the UBBPei, XCI indicator of the UBBPei,
M port indicator of the UCIU, or FE/GE
port indicator of the transmission
board or main control board.)
Request remote maintenance The board has been blocked. 5 The cell
engineers to block the board becomes
with the slot No., subrack out of
No., and cabinet No. service.
specified in the alarm
parameters.
Remove the power cable After the power cable is removed, all 5 The cell
from the RF unit or CXU. the indicators on the RF unit or CXU becomes
are off. out of
service.
Remote
maintenance
cannot be
performed
on the RF
unit or CXU
connecting
to the fiber
optic cables.
Record the cable connections The cable connections to the RF unit or 1 None
to the RF unit or CXU. CXU have been recorded and labeled.
Remove the power cables, All the cables have been removed 5 The cell
fiber optic cables, jumper, from the RF unit or CXU. becomes
and interconnection cable out of
connected to the RF unit or service.
CXU. Remote
maintenance
cannot be
performed
on the RF
unit or CXU
connecting
to the fiber
optic cables.
Remove the RF unit or CXU by The RF unit or CXU has been removed. 5 None
Procedure Items to Be Confirmed Duration Impact
(min.)
Install the RF unit or CXU by The RF unit or CXU has been installed 5 None
following the operations in securely.
Site Maintenance Guide.
Install cables to the RF unit or Cables are securely installed to the RF 5 None
CXU according to the unit or CXU.
recorded connections and by
following the operations in
Site Maintenance Guide.
Install the power cable to the All the indicators on the RF unit or CXU 5 None
RF unit or CXU, and then are on.
power on the RF unit or CXU.
Request remote maintenance The board has been blocked. 5 The cell
engineers to block the board becomes
with the slot No., subrack out of
No., and cabinet No. service.
specified in the alarm
parameters.
Remove the power cable After the power cable is removed, all 5 The cell
from the RF unit or CXU. the indicators on the RF unit or CXU becomes
are off. out of
service.
Remote
maintenance
cannot be
performed
on the RF
unit or CXU
connecting
to the fiber
optic cables.
Record the cable connections The cable connections to the RF unit or 1 None
to the RF unit or CXU. CXU have been recorded and labeled.
Remove the power cables, All the cables have been removed 5 The cell
fiber optic cables, jumper, from the RF unit or CXU. becomes
and interconnection cable out of
connected to the RF unit or service.
CXU. Remote
maintenance
cannot be
performed
on the RF
unit or CXU
connecting
to the fiber
optic cables.
Remove the RF unit or CXU by The RF unit or CXU has been removed. 5 None
Procedure Items to Be Confirmed Duration Impact
(min.)
Install the RF unit or CXU by The RF unit or CXU has been installed 5 None
following the operations in securely.
Site Maintenance Guide.
Install cables to the RF unit or Cables are securely installed to the RF 5 None
CXU according to the unit or CXU.
recorded connections and by
following the operations in
Site Maintenance Guide.
Install the power cable to the All the indicators on the RF unit or CXU 5 None
RF unit or CXU, and then are on.
power on the RF unit or CXU.
a. Remove a fiber optic cable(Skip this step if the fiber optic cable cannot
be removed.)
Remove the optical module When the optical module is securely 1 The cell
Press the bulges on the indicator of the UCIU, or FE/GE port cannot be
Insert the fiber optic cable After the fiber optic cable is properly 1 None
Note : Ensure that the model which indicates that the fiber optic
optic cable is consistent with A red indicator indicates that the fiber
that in the engineering plan. optic cable connection is faulty. (CPRI
indicator of the UBRI or BBP other than
the UBBPei, XCI indicator of the UBBPei,
M port indicator of the UCIU, or FE/GE
port indicator of the transmission
board or main control board.)
a. Remove a board
Procedure Items to Be Confirmed Duration Impact
(min.)
Remove the two panel All the indicators on the board are off. 1 Users
screws, and then remove the fail to
board from the subrack. access
the
network.
Insert the board into the After 5 minutes, the RUN indicator on 1 None
subrack, and tighten the the board blinks (on for 1s and off for
screws on the board. 1s), and the ALM indicator is off, which
indicates that the board runs properly.
Note: Resetting a base The command has been successfully 3 For details
%%RST BTSNODE:;%%
Run the MML command LST Check whether this alarm is included in 1 None
No record exists
Record all cable connections Cable connections to the board are 1 None
to a board. correctly recorded.
b. Replace a board
Remove the faulty board, The new board is properly inserted 1 Users
insert a new board into the into the slot housing the faulty board. fail to
slot housing the faulty board, After 5 minutes, the RUN indicator on access
and tighten the screws on the the board blinks (on for 1s and off for the
new board to 0.6N·m. 1s) and the ALM indicator is off, which network.
indicates that the board runs properly.
Reconnect cables to the board The current cable connections are 1 None
according to the recorded consistent with the original cable
cable connections. connections.
Wait 5 minutes, and then Ensure that the RUN indicator is on for 5 None
check the status of RUN and 1s and off for 1s and that the ALM
ALM indicators on target indicator is steady off.
boards.
Record all cable connections Cable connections to the board are 1 None
to a board. correctly recorded.
b. Replace a BLADEBBU
Reconnect cables to the board The current cable connections are 1 None
according to the recorded consistent with the original cable
cable connections. connections.
configuration files.
Request remote maintenance The board has been blocked. 5 The cell
engineers to block the board becomes
with the slot No., subrack out of
No., and cabinet No. service.
specified in the alarm
parameters.
Reinstall the original board The board has been securely 1 None
and tighten the screws. reinstalled.
Reconnect cables to the board The current cable connections are 1 None
according to the recorded consistent with the original cable
cable connections. connections.
Reconnect cables to the board The current cable connections are 1 None
according to the recorded consistent with the original cable
cable connections. connections.
a. Remove a board
Remove the two panel All the indicators on the board are off. 1 Users
screws, and then remove the fail to
board from the subrack. access
the
network.
Insert the board into the After 5 minutes, the RUN indicator on 1 None
subrack, and tighten the the board blinks (on for 1s and off for
screws on the board. 1s), and the ALM indicator is off, which
indicates that the board runs properly.
Note: Resetting a base The command has been successfully 3 For details
%%RST BTSNODE:;%%
Run the MML command LST Check whether this alarm is included in 1 None
No record exists
Record all cable connections Cable connections to the board are 1 None
to a board. correctly recorded.
b. Replace a board
Remove the faulty board, The new board is properly inserted 1 Users
insert a new board into the into the slot housing the faulty board. fail to
slot housing the faulty board, After 5 minutes, the RUN indicator on access
and tighten the screws on the the board blinks (on for 1s and off for the
new board to 0.6N·m. 1s) and the ALM indicator is off, which network.
indicates that the board runs properly.
Reconnect cables to the board The current cable connections are 1 None
according to the recorded consistent with the original cable
cable connections. connections.
Wait 5 minutes, and then Ensure that the RUN indicator is on for 5 None
check the status of RUN and 1s and off for 1s and that the ALM
ALM indicators on target indicator is steady off.
boards.
Record all cable connections Cable connections to the board are 1 None
to a board. correctly recorded.
b. Replace a BLADEBBU
Procedure Items to Be Confirmed Duration Impact
(min.)
Reconnect cables to the board The current cable connections are 1 None
according to the recorded consistent with the original cable
cable connections. connections.
Request remote maintenance The board has been blocked. 5 The cell
engineers to block the board becomes
with the slot No., subrack out of
No., and cabinet No. service.
specified in the alarm
parameters.
b. Reinstall the original board
Reinstall the original board The board has been securely 1 None
and tighten the screws. reinstalled.
Reconnect cables to the board The current cable connections are 1 None
according to the recorded consistent with the original cable
cable connections. connections.
parameters.
Reconnect cables to the board The current cable connections are 1 None
according to the recorded consistent with the original cable
cable connections. connections.
Check the running status of The RUN indicator on the RF unit or 2 None
the lower-level RF unit or CXU CXU blinks (on for 1s and off for 1s),
onsite. If the RF unit or CXU is which indicates that the RF unit or CXU
faulty, power off and then is running properly.
power on the RF unit or CXU
onsite.
Request remote maintenance The board has been blocked. 5 The cell
engineers to block the board becomes
with the slot No., subrack out of
No., and cabinet No. service.
specified in the alarm
Procedure Items to Be Confirmed Duration Impact
(min.)
parameters.
Remove the power cable After the power cable is removed, all 5 The cell
from the RF unit or CXU. the indicators on the RF unit or CXU becomes
are off. out of
service.
Remote
maintenance
cannot be
performed
on the RF
unit or CXU
connecting
to the fiber
optic cables.
Record the cable connections The cable connections to the RF unit or 1 None
to the RF unit or CXU. CXU have been recorded and labeled.
Remove the power cables, All the cables have been removed 5 The cell
fiber optic cables, jumper, from the RF unit or CXU. becomes
and interconnection cable out of
connected to the RF unit or service.
CXU. Remote
maintenance
cannot be
performed
on the RF
unit or CXU
connecting
to the fiber
optic cables.
Remove the RF unit or CXU by The RF unit or CXU has been removed. 5 None
Procedure Items to Be Confirmed Duration Impact
(min.)
Install the RF unit or CXU by The RF unit or CXU has been installed 5 None
following the operations in securely.
Site Maintenance Guide.
Install cables to the RF unit or Cables are securely installed to the RF 5 None
CXU according to the unit or CXU.
recorded connections and by
following the operations in
Site Maintenance Guide.
Install the power cable to the All the indicators on the RF unit or CXU 5 None
RF unit or CXU, and then are on.
power on the RF unit or CXU.
Request remote maintenance The board has been blocked. 5 The cell
engineers to block the board becomes
with the slot No., subrack out of
No., and cabinet No. service.
specified in the alarm
parameters.
Remove the power cable After the power cable is removed, all 5 The cell
from the RF unit or CXU. the indicators on the RF unit or CXU becomes
are off. out of
service.
Remote
maintenance
cannot be
performed
on the RF
unit or CXU
connecting
to the fiber
optic cables.
Record the cable connections The cable connections to the RF unit or 1 None
to the RF unit or CXU. CXU have been recorded and labeled.
Remove the power cables, All the cables have been removed 5 The cell
fiber optic cables, jumper, from the RF unit or CXU. becomes
and interconnection cable out of
connected to the RF unit or service.
CXU. Remote
maintenance
cannot be
performed
on the RF
unit or CXU
connecting
to the fiber
optic cables.
Remove the RF unit or CXU by The RF unit or CXU has been removed. 5 None
Procedure Items to Be Confirmed Duration Impact
(min.)
Install the RF unit or CXU by The RF unit or CXU has been installed 5 None
following the operations in securely.
Site Maintenance Guide.
Install cables to the RF unit or Cables are securely installed to the RF 5 None
CXU according to the unit or CXU.
recorded connections and by
following the operations in
Site Maintenance Guide.
Install the power cable to the All the indicators on the RF unit or CXU 5 None
RF unit or CXU, and then are on.
power on the RF unit or CXU.
Notify the personnel at the The operations required by the remote 1 None
remote maintenance center maintenance center have been
that onsite processing is successfully performed. The remote
complete, and ask them to maintenance center has confirmed that
confirm whether the alarm onsite processing is complete and
has been cleared and whether onsite engineers can leave.
the equipment is running
Procedure Items to Be Confirmed Duration Impact
(min.)
Related Information
None.