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ABSTRACT INTRODUCTION
The CSR (Corporate Social Responsibility) Corporate Social Responsibility
program has become a crucial issue for corporate
sustainability in recent years. The new CSR The term CSR (Corporate Social Responsibility)
approach has included the introduction of generally refers to the commitment of business to
characteristics of sustainability adopted from ISO behave ethically and contribute to economic
26000. Integration of CSR with business operations development while taking into account people,
is an essential factor but rarely implemented by oil communities, society at large and the environment
& gas companies, even though they have a strong (Gustafson, 2006). In practical terms, CSR, also
commitment to conduct CSR programs as part of known as corporate citizenship or corporate
their business process. conscience, is a form of corporate responsibility for
the community.
Furthermore, many CSR programs actually do not
have a direct relationship with the actual oil & gas There are two contrasting views on CSR activities.
operations, and are executed on a spending basis One view argues that the principal task of a
only. In fact, particularly in developing countries, company is to produce economically in accordance
companies still face problems with their local with the demands of the investors who have
communities, even when they have spent a lot of invested funds in their company. Therefore the
money on their CSR programs. argument is that companies which undertake CSR
are unethical because they are not fulfilling the
Community or city gas is a CSR program which can main aim of the investors, which is, of course, to
be implemented in the oil & gas industry. It follows make a profit. The second view argues that
the operation-integration paradigm and will deliver companies should implement CSR for the reason
natural gas from the field operated by the company that a company is a living entity doing business
to the surrounding community. The community will within the community and therefore has an
therefore directly gain benefits from the company’s obligation to that community in effect the company
operations, while the company can convey its CSR has a social contract with the local community.
program and maintain its profitability at the same However, this contract might conflict with the
time. expectations of the company shareholders.
The “city gas” program implemented by Medco can As corporate organizations develop awareness of
be further enhanced, and similar programs in other CSR, organizations will typically go through a five-
fields can be established. This program shows that stage learning curve (Zadek, 2004), as shown in
the company can therefore run an operation-based Table 1, i.e. defensive, compliant, managerial,
CSR effectively by integrating CSR within the strategic, and civil.
company operation. The program is part of the
company's efforts to implement the principles of Medco CSR Program
triple-bottom-line economic, social and
environmental considerations to cover all business The philosophy underpinning the Company’s CSR
activities and ensure their sustainability in the programs extends beyond giving back, and strives
future. for a mutually beneficial relationship with various
elements of society that will prevail over many
* MEDCO E&P Indonesia generations. In undertaking its social mission, PT
Medco E&P Indonesia (Medco) carries out business restorations, and other community programs. On the
practices that are aligned with its responsibilities to other hand, the natural expectation of shareholders
the community and environment within CSR as major stakeholders is that the company should
programs that are sustainable and can fulfill the maximize its value and spend money on an
very essence of the CSR principles. investment basis so that it will generate a return that
leverages the company’s value.
Every CSR program must have empowerment
features and become integrated into the daily ISO 26000 has therefore been developed to assist
activities of the Company, whether at head office or organizations in contributing to sustainable
in the fields, in such a way that environmental development. It is intended to encourage
conditions are preserved and surrounding organizations not only to adhere to legal
communities are able to sustain, maintain and even compliance, which is a fundamental duty of any
improve their quality of life. Hence, the Company organization and an essential part of social
embraces the principles of triple-bottom-line, responsibility, but also to exceed the demands of the
integrating economic, social and environmental legal requirements. In applying ISO 26000,
considerations into all business activities to ensure organizations are advised to take into account
their sustainability. societal, environmental, legal, cultural and political
matters as well as differences in economic
Furthermore, the CSR programs are carried out conditions, while being consistent with international
within the framework of the Government’s National norms of behavior.
Medium Term Development Plan (RPJMN) 2010-
2015, the aim of which is to develop capacity, Operation‐Based CSR
science skills, and economic competitiveness. The
programs which have been developed are extensive The new CSR approach has adopted the
and diverse, and categorized into 7 major groups, characteristics of sustainability, which are described
namely environment, education, health, in ISO 26000. Integration with the business
infrastructure, stakeholders, natural disaster and operation is an essential factor but rarely followed
sponsorship & contribution. Accordingly, Medco is by oil & gas companies, even though they conduct
committed to innovate and execute new local CSR programs as part of their business process.
economic development programs that are
environmentally friendl, and to preserve According to ISO 26000, it is the responsibility of
environmental programs, such as organic farming. an organization to ensure that the impact of its
policies and activities on the community and the
ADVANCEMENT OF CSR: INTEGRATION environment is transparent and ethical, i.e. it must
OF BUSINESS OPERATION adhere to the following criteria:
Overview ISO 26000 1. Be consistent with sustainable development and
social welfare
The CSR program has become a crucial issue for
corporate sustainability in recent years. Although 2. Take into account the expectations of all
oil & gas companies have a strong commitment to stakeholders
the CSR program, the program actually does not
have a direct relationship with the oil & gas 3. Comply with the law and be consistent with
operations, i.e. exploration and production of oil international norms
and gas.
4. Integrate CSR into the organization's activities
Meanwhile, the company's CSR program mostly
leads to environmental and community ISO 26000 also gives core subject guidance on
empowerment. Although these programs have some social responsibility, which consists of the
impact on maintaining operations sustainably, the following 7 core subjects, where the company will
company in this case has not fully integrated its focus or prioritize on one or more, as follows:
CSR program into its operations.
1) Organizational governance
In addition, the program is currently executed on a 2) Human rights
spending basis, such as spending on road 3) Labor practices
infrastructure, school buildings, medical facilities, 4) Environment
5) Fair operating practices Sebengkok area, which is used as a tie-in point for
6) Consumer issues city gas facilities, as shown in Figure 2. Figure 3
7) Community involvement & development shows Medco and city gas allocation facilities,
including Medco’s facilities from upstream to
Moreover, the CSR strategy needs to be divided downstream and from the city gas tie-in point to
according to the different stages of oil and gas field customers.
cycle, i.e. exploration (to find hydrocarbon),
development (to set up production facilities) and This program is designed to anticipate two
production (to produce and sell the hydrocarbon). scenarios, as shown in Figures 4 and 5. The aim of
The function of CSR, core subjects and field cycle creating two scenarios is to take into consideration
is shown in the schematic in Figure 1. the condition of the existing pipelines. If the
pressure is above 240 psig leaking occurs, which
Based on the current CSR conditions and ISO will obstruct the gas supply to the subscribers. An
26000 requirements, the spending-based program of economic analysis is then performed for the two
CSR does not meet two of the CSR criteria as stated scenarios. By using scenario 1, with new pipelines,
in ISO 26000, namely taking into account the a positive NPV of a 16-year contract with IRR 5%
stakeholders expectations and integrated with the and US$ 6,964 NPV are predicted.
activities of the organization. In fact, particularly in
developing countries, companies still face problems Meanwhile, by using scenario 2 with the existing
with their local communities, even when they have pipelines, IRR of 26% and US$ 7,519 NPV will be
spent a lot of money on their CSR programs. achieved by the end of a 2-year contract. The
comparison of economics analysis for these
analyses is shown at Table 2. Clearly using the
MEDCO CITY GAS PROGRAM existing PLN pipelines would result in a more
profitable economic return in the short term and as
Overview of Program a result, the company executed scenario 2 by using
the 4 existing PLN pipelines across Sebengkok area.
City gas is a CSR program which can be Other considerations to be taken into account are
implemented in the oil & gas industry to respond to time and safety during construction, since the right
the requirements of the new CSR strategy and of way of Medco’s pipeline is in a densely
complies with the integration of business populated areas.
operations. Technically, the program will deliver
gas from the field operated by the company to the
surrounding community. The community will Benefits of Program
therefore directly gain benefit from the company’s
operations, while the company can convey its CSR The benefits of this community or city gas program
program and maintain its profitability at the same can be evaluated by conformance and performance.
time. The program has shown that it conforms to ISO
26000, in particular with the CSR criteria, i.e. it is
As part of its community gas program, Medco has consistent with sustainable development and social
implemented its “city gas” program in Tarakan welfare, it takes into account the expectations of all
City, East Kalimantan, where it operates. The stakeholders, it complies with the law, it is
program supplies up to 0.07 MMSCFD (million consistent with international norms, and it integrates
cubic ft per day) gas to the city to be used by in CSR into the organization's activities.
households in cooperation with a local government-
owned company and through a City Gas Sales Regarding the economics of the project, the gas
Agreement (GSA), which is valid from April 6th price available to 3,366 household subscribers is
2011 until April 5th 2016. US$ 3 per MMBTU, where subscribers consume an
average of 0.02 MMBTU per day. After years of
Technical Analysis operation, the program will generate an IRR
(Internal Rate of Return) of around 5% (scenario 1)
The gas supply for the city gas program is from and IRR of 26% (scenario 2). Furthermore, city gas
producing wells and is processed at one of Medco’s has been able to reduce monthly household
gas plant, G-08 Station, in Tarakan. This gas is also spending on cooking fuel by up to 60% which is a
used to supply the state-owned electrical company, cost saving of more than 3000 city gas household
PLN. Medco uses existing facilities across customers
The benefits clearly show that the city gas program triple-bottom-line of economic, social and
is economically feasible. In addition, there are other environmental considerations to cover all business
considerations for implementing the program, activities and to ensure their sustainability in the
namely: future.
TABLE 2
Discount Rate 5% 5%
IRR 5% 26%
Years of contract 16 2
Figure 1 - Social Responsibility Model for Oil & Gas Company.
.
Figure 3 - Medco and City Gas Allocation Facilities. It is shows Medco’s facilities from upstream
until downstream and the City Gas tie-in point until customers.
Figure 4 - Schematic Diagram Scenario 1. This diagram shows the allocation of Medco after meter at
G-08 Station to city gas facilities by new pipelines.
Figure 5 - Schematic Diagram Scenario 2. This diagram shows the allocation of Medco from
existing PLN pipelines to city gas facilities.