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  • CSR Case Study: Closing an INB Branch

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    Amy Miller, a manager at Inland National Bank, must decide whether to close the bank's North Madison or Rockdale branch. Both branches are unprofitable and closing one would help the bank's financial situation. Primary stakeholders who would be impacted include employees, residents, and local merchants. Secondary stakeholders like local media and politicians could also exert influence. Miller must choose an option that considers the bank's and communities' best interests, while taking steps to soften any negative impacts of a closure.

    Original Description:

    Online Discussion on CSR

    Original Title

    Corporate Social Responsibility THESIS

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    Amy Miller, a manager at Inland National Bank, must decide whether to close the bank's North Madison or Rockdale branch. Both branches are unprofitable and closing one would help the bank's financial situation. Primary stakeholders who would be impacted include employees, residents, and local merchants. Secondary stakeholders like local media and politicians could also exert influence. Miller must choose an option that considers the bank's and communities' best interests, while taking steps to soften any negative impacts of a closure.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    85 views1 page

    CSR Case Study: Closing an INB Branch

    Uploaded by

    minda_esperida3706
    Amy Miller, a manager at Inland National Bank, must decide whether to close the bank's North Madison or Rockdale branch. Both branches are unprofitable and closing one would help the bank's financial situation. Primary stakeholders who would be impacted include employees, residents, and local merchants. Secondary stakeholders like local media and politicians could also exert influence. Miller must choose an option that considers the bank's and communities' best interests, while taking steps to soften any negative impacts of a closure.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Corporate Social Responsibility(CSR).

    Discussion Case I. Inland National Bank

    For Better Understanding

    1. Read the text carefully to identify the relevant case facts.


    2. Identify who are the stakeholders in this case [ Which are primary and which are secondary?
    What influence do they have? How are they related to each other? Which one should INB
    prioritize?]
    Primary Stakeholders: Amy Miller( Manager), Local neighborhoods, Senior Executive in charge,
    CEO of INB, Employees, Residents, Merchants.
    Secondary Stakeholders: Local Television Station, Shiela Thomas( Member of the City Council),
    State Banking Agencies, Governor.

    The influence that they have is that they wanted to solve this issue regarding what branch should
    they close in order to maintain the good standing of the INB Home Savings Bank.

    3. What should Amy Miller recommend to her team? Does the close one branch option solve the
    problem for the bank or the community? Which branch would you recommend be closed?
    4. What steps can, or should, the bank take to soften the impact of a closing?

    For Online Discussion


    1. As Amy Millers team, what course(s) of action would you recommend? (a) to close both
    branches? (b) to close North Madison? (c) to close Rockdale? (d) to keep both branches open.
    2. Justify (from the case facts) why your recommended course of action is the best option for INB.
    3. What other steps can INB take to soften the impact of a bank closing?

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